associate data analyst

behavioral health billing manager Jobs in Atlanta

behavioral health billing manager

business analyst

business data scientist

business development coordinator Jobs in Atlanta

business development coordinator

business intelligence manager

Beazer Homes

<div>Overview:
<div>
Company Overview</div><div>
Built on a solid, family foundation, we&rsquo;ve been building homes across the United States for more than 25 years, but our history started way before that in the 1600s with an English builder named George Beazer. Nine generations later, the Beazer family and name continues to stand for quality homebuilding, craftsmanship, and innovation. Our focus is on individual communities. We strategically build each community to be near places that our customers care about, so that a home is more than a house.</div><div></div><div> 
Job Summary</div><div>
The Director of Digital Marketing &amp; Customer Experience is accountable for Beazer&rsquo;s end-to-end digital customer experience and the intelligence that powers it. This role owns how customers experience Beazer across b.com, email, and SMS, and how analytics and AI are used to improve relevance, clarity, and performance over time. This leader sets the vision, standards, and strategy for Beazer&rsquo;s digital ecosystem&mdash;ensuring experiences are intuitive, differentiated, and measurable&mdash;while leading a team responsible for digital execution, lifecycle messaging, and analytics. The Director translates data and emerging capabilities into practical decisions that improve customer confidence and business outcomes.</div> 
<div></div>
Primary Duties &amp; Responsibilities:

Digital Experience<ul><li>
Serve as the executive owner of b.com as Beazer&rsquo;s digital front door, defining experience vision, standards, and performance expectations</li><li>
Lead digital roadmap, prioritization, and optimization strategy in partnership with IT and Brand to ensure experiences clearly communicate value and guide customers to action</li></ul>
Email &amp; SMS (Lifecycle Experience)<ul><li>
Own email and SMS as lifecycle experience channels, defining standards for cadence, personalization, tone, and fatigue management</li><li>
Ensure lifecycle messaging reinforces and integrates with digital and in-person experiences rather than fragmenting the customer journey</li><li>
Maintain accountability for experience quality and performance contribution across lifecycle channels</li></ul>
Conversion &amp; Funnel Performance
Own digital conversion performance across key customer funnel stages (visit lead appointment<ul><li> sale) in partnership with Sales and Brand</li><li>
Define conversion benchmarks, prioritization, and improvement roadmap</li><li>
Ensures alignment between traffic-driving efforts (Brand/Paid Media) and on-site conversion experience</li><li>
Drive continuous improvement in lead quality, friction reduction, and customer progression</li></ul>
Analytics &amp; Customer Insights<ul><li>
Establish enterprise measurement frameworks across b.com, email, and SMS to evaluate customer journey performance and business impact</li><li>
Lead journey analysis, performance diagnostics, and insight generation to inform marketing, customer experience, and sales decisions</li><li>
Advance the organization from reporting to decision intelligence by translating analytics into actionable recommendations</li></ul>
AI Strategy &amp; Enablement<ul><li>
Own the responsible application of AI across digital experience, messaging, and analytics</li><li>
Identify and prioritize high-value AI use cases including personalization, segmentation logic, optimization, and insight generation</li><li>
Establish AI governance, guardrails, and prioritization in partnership with IT and data teams</li></ul>
Salesforce Marketing Cloud Platform Partnership<ul><li>
Serve as the senior business owner of Beazer&rsquo;s strategic partnership with Salesforce Marketing Cloud</li><li>
Ensure Salesforce supports lifecycle strategy, data integration, analytics, and AI enablement</li><li>
Partner with Marketing Automation on roadmap direction and platform evolution</li></ul>
Martech &amp; Data Strategy<ul><li>
Own marketing technology strategy, integration priorities, and data model direction in partnership with IT</li><li>
Ensure tools, platforms, and data flows support scalable personalization, measurement, and optimization</li><li>
Drive vendor prioritization and capability roadmap aligned to business impact</li></ul>
Experimentation &amp; Optimization<ul><li>
Own digital experimentation strategy and governance across web and lifecycle channels</li><li>
Establish testing roadmap, prioritization framework, and velocity expectations</li><li>
Ensure structured A/B and multivariate testing informs experience, messaging, and conversion improvements</li><li>
Embed a test-and-learn culture across the digital team.</li></ul>
Team Leadership<ul><li>
Lead and develop a team across digital experience, email/SMS, and analytics, including:<ul><li>
Web &amp; AI Marketing Manager: b.com execution, optimization, and experimentation</li><li>
Email &amp; SMS Marketing Manager: lifecycle messaging execution and operations</li><li>
Marketing Analytics Manager: measurement, insights, and journey analysis</li></ul></li><li>
Establish operating standards, drive cross-functional collaboration, and build capability across the digital organization</li><li>
Performs other duties as assigned</li></ul>
Education &amp; Experience:
<ul><li>Bachelor&rsquo;s degree in Marketing, Business, Analytics, or related field required; MBA or advanced degree preferred</li><li>
8&ndash;10 years of progressive experience in digital marketing, digital experience, or customer experience, with at least 3 years in a leadership role</li><li>
Proven experience owning and optimizing customer-facing digital platforms (e.g., websites) and lifecycle communication channels (email/SMS)</li><li>
Strong background in marketing analytics, customer journey analysis, and performance measurement, with demonstrated ability to influence business decisions</li><li>
Experience working with marketing technology ecosystems, including marketing automation platforms; Salesforce Marketing Cloud experience strongly preferred</li><li>
Experience identifying and applying AI use cases within marketing or digital experience environments, with understanding of governance and responsible implementation</li><li>
Demonstrated success leading cross-functional initiatives and developing teams across digital, lifecycle, and analytics disciplines</li></ul>
Skills &amp; Abilities:
<ul><li>Strong digital experience leadership with the ability to define vision, standards, and strategy across web and lifecycle channels</li><li>
Deep understanding of customer experience design across b.com, email, and SMS, with focus on clarity, relevance, and conversion</li><li>
Advanced analytics capability with experience building measurement frameworks and translating data into decisions</li><li>
Ability to move organizations from reporting to insight-driven decision-making through clear, actionable recommendations</li><li>
Working knowledge of AI applications in personalization, segmentation, optimization, and insight generation, with sound judgment on responsible use</li><li>
Experience leading marketing technology ecosystems and partnering with IT and data teams to evolve platforms and integrations</li><li>
Strong understanding of marketing automation, CRM, and digital analytics tools</li><li>
Excellent executive communication and influencing skills across marketing, sales, brand, and technology teams</li><li>
Proven ability to lead and develop high-performing, cross-functional teams</li><li>
Strong prioritization and decision-making skills balancing innovation, customer needs, and measurable outcomes</li></ul>
Physical Requirements:
<div>
The work environment for this role is primarily office-based, with most tasks completed on a computer. However, the position involves regular travel to divisions and communities, which may include air travel, site visits, industry events, off-site meetings, and field operations oversight. Travel is a core component of the role, and the individual should be comfortable working across multiple markets and transitioning between on-site and remote work. This role offers a balance between a stable office environment and the dynamic nature of field marketing leadership.</div></div>

Digital Marketing & Customer Experience Dir

The Home Depot

Position Purpose: The Associate Data Scientist is responsible for supporting data science initiatives that drive business profitability, increased efficiencies and improved customer experience. This role works closely with Data Scientists and/or Sr. Data Scientists in their team to develop solutions by applying advanced analytics methods and algorithms for identifying trends and providing business solutions. Based on the specific data science team, this role may need to develop skills in one or more data science specializations, such as optimization, computer vision, recommendation, search or NLP. As an Associate Data Scientist, you will develop skills that effectively leverage data science methodologies to creatively solve business problems and provide strategic insights. This requires effective communication skills as well as continuous learning and development at both the technical and business level. Key Responsibilities: 70% Solution Development - Design and develop algorithms and models to use against large datasets to create business insights; Supports data science projects by conducting effective analysis to solve business problems; Executes tasks with high levels of efficiency and quality; Consults with Data Scientist or Sr. Data Scientist on appropriate selection, utilization and interpretation of advanced analytical methodologies; Learn about the assigned business areas to provide better solutions by incorporating business-specific knowledge 20% Communicating Results - Effectively communicate insights and recommendations to both technical and non-technical audience; Support preparation of reports, updates and/or presentations related to progress made on a project or solution; Highlights potential impacts of recommendations to drive alignment and appropriate implementation 10% Technical Learning - Keep up to date on industry trends, best practices and emerging methodologies; Continually develop skills and expertise in data analytics concepts and methodologies; Identify opportunities to apply learnings Direct Manager/Direct Reports: This position reports to manager or above This position has 0 direct reports Travel Requirements: No travel required. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Master's degree in a quantitative field (Computer Science, Math, Statistics, etc.) or equivalent work experience 3+ years of experience in business intelligence and analytics Working knowledge of Microsoft Excel and Power Point Experience in a modern scripting language (preferably Python) Experience running queries against data (preferably with Google BigQuery or SQL) Experience in predictive modeling, data mining and data analysis Experience with data visualization software (preferably Tableau) Experience utilizing statistical techniques to identify key insights that help solve business problems Basic knowledge or exposure to Prescriptive Modeling like optimization, computer vision, recommendation, search or NLP Basic knowledge or exposure to predictive modeling, data mining and data analysis Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: No additional education Minimum Years of Work Experience: 0 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm Business Insight: Applying knowledge of the business and the marketplace to advance the organization's goals Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Customer Focus: Building strong customer relationships and delivering customer-centric solutions Drives Results: Consistently achieving results, even under tough circumstances Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder Optimizes Work Processes: Knowing the most efficient and effective processes to get things done, with a focus on continuous improvement Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels

Associate Data Scientist, Marketing

NAPA Auto Parts

<div>Position Mission:
Leads creation and maintenance of financial forecasting &amp; reporting for category-level consumption. Enhances strategic category decision making by providing accurate, timely and insightful data.
Position Performance Measures:
<ul><li>Maintains data integrity.</li>
<li>Develops reporting solutions in line with the department plan.</li>
<li>Generates timely reporting.</li></ul>
Responsibilities: The following section contains the primary responsibilities for this position. Job holder is responsible for performing any other duties as assigned by management. List the significant activities that support that function, for instance manage the annual store audit process. Where possible use language that ties the job back to the company mission and vision.<ul>
<li>Develop actionable dashboards with pricing and commercial KPIs and forecast to:
<ul><li>Support merchandising in category strategy
</li><li>Support sales on market intelligence, sales rep performance and coaching
</li><li>Identify drivers of margin erosion and compliance metrics</li>
</ul></li><li>Build out new forecasting and reporting templates and tools to assist category team with measuring product level profitability</li>
<li>Develop end-to-end visibility into customer &amp; supplier cost-to-serve, and associated reporting &amp; tracking</li>
<li>Build next generation of sales growth AI tools to support profitable growth:
<ul><li>Develop Churn propensity models and cross sell/upsell tools to embed in sales process and whitespace identification tools
</li></ul></li><li>Measure promotional effectiveness by analyzing financial data, customer decision trees, and competitive products. Makes recommendations based on data and measures effectiveness of results.
</li><li>Provides ad hoc financial reporting and other analyses as directed.</li></ul>
Experience, Education, and Abilities:
<ul><li>Self-starter with proactive drive and ambition to perform and drive change with minimal direction &amp; coaching</li>
<li>At least 3-5 years working in a financial analyst role, ideally in a complex data environment.</li>
<li>College degree from an accredited institution (or other advanced degree in economics, mathematics, finance, marketing intelligence or business intelligence) or equivalent.</li>
<li>High level of commercial and financial acumen experience required; CFA accepted</li>
<li>Demonstrated and advanced proficiency with business intelligence tools; preferably excel and data visualization tools (Tableau, Power BI, Qlik, etc.)</li>
<li>Advanced experience with database systems at an enterprise level</li>
<li>Demonstrated and advanced proficiency with Microsoft Excel, such as database management, vlookups, and pivot tables.
</li><li>Demonstrated experience with data governance projects.</li>
<li>Strong internal and external relation-building skills.</li>
<li>Uncompromising integrity and intellectual honesty; possesses courage and conviction to speak their position.</li>
<li>Demonstrated previous experience reporting to senior executives.</li>
<li>Highly self-motivated with a strong work ethic.</li>
<li>Work is performed in a typical office environment.</li></ul>
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.</div>

Senior Manager, Merchandise Finance

NAVA TECH LLC

Launch Your Career in Data Science. Are you passionate about data, analytics, and artificial intelligence but haven't yet had the opportunity to work as a Data Scientist? We are looking for ambitious technical professionals with a strong foundation in programming, problem-solving, and analytical thinking who are ready to transition into a Data Science career. Whether your background is in Software Development, Data Analytics, AI Engineering, Quality Assurance, Business Intelligence, or another technical field, this opportunity is designed to help you develop the skills and real-world experience needed to become a successful Data Scientist. Join our growing consulting practice and gain hands-on experience working on enterprise-level projects for Fortune 1000 organizations across industries such as Finance, Healthcare, Retail, Telecommunications, and Technology.About the RoleThis role is ideal for candidates who:<ul><li>Have a strong technical foundation</li><li>Know how to write code and solve problems</li><li>Have experience working in IT, software development, analytics, or related fields</li><li>Want to transition into Data Science</li><li>Are eager to learn Machine Learning, Artificial Intelligence, Big Data, and Cloud Technologies</li><li>Are you looking for a long-term career path with significant growth potential</li></ul>ResponsibilitiesThrough hands-on project experience and mentorship, you'll gain exposure to:<ul><li>Data Science Methodologies</li><li>Machine Learning</li><li>Predictive Analytics</li><li>Generative AI</li><li>Data Engineering Concepts</li><li>Cloud Platforms (AWS &amp; Azure)</li><li>Big Data Technologies</li><li>Enterprise Data Solutions</li><li>Advanced SQL and Python Development</li></ul>QualificationsMinimum Qualifications<ul><li>Master&rsquo;s degree in computer science, Data Science, Information Systems, Engineering, Mathematics, Statistics, or a related quantitative field</li><li>OR bachelor&rsquo;s degree with at least 2 years of professional technical experience</li></ul>Required Skills<ul><li>Experience coding in Python</li><li>Strong SQL skills</li><li>Understanding of object-oriented programming concepts</li><li>Strong analytical and problem-solving abilities</li><li>Excellent communication skills</li><li>Ability to learn new technologies quickly</li></ul>Preferred Skills<ul><li>Experience with any of the following is a plus:</li><li>Data Analytics</li><li>Software Development</li><li>AI Engineering</li><li>Machine Learning</li><li>AWS</li><li>Azure</li><li>Databricks</li><li>PySpark</li><li>GitLab</li><li>Data Warehousing</li><li>Cloud Technologies</li><li>Statistical Analysis</li></ul>Pay: $35.00 - $42.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Health insurance</li><li>Relocation assistance</li></ul>Work Location: In person

Jr Data Scientist

Genpact

<div>Sr. Partner - SCM Advisory
Ready to turn bold ideas into real-world impact? 
 At Genpact, we don&rsquo;t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we&rsquo;re at the forefront of it. Genpact&rsquo;s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies&rsquo; most complex challenges. 
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquo;s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world&rsquo;s leading enterprises. 
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Inviting applications for the role of Sr. Partner - SCM Advisory<div>
Responsibilities: 
<ul><li>Accelerate growth of Supply Chain Advisory to grow to $40 M in FY26</li><li>Strategy Development &amp; Execution: Identify the specific advisory capabilities needed to activate the overall Supply Chain strategy and collaborate with the leadership team to activate it.</li><li>Stay abreast of cutting-edge technologies research new advancements and provide strategic insights to guide decision-making.</li><li>Offering Development: Create/refine offerings to improve Supply Chain KP Is and to design/implement transformation programs across the SCOR model and drive consistency in approach of Design &amp; Business Integration across all SCOR domain specific programs.</li><li>Practice Development: Lead a supply chain specific practice with capabilities across the domain that has the capability to identify Advanced Technology solutions and deliver Business Integration components of the journey.</li><li>Experience identifying talent needs and attracting and building skills relevant to the market that drive high utilization &amp; profitability.</li><li>Mindset: Act as a practitioner on the largest and most complex deals to deliver our most important programs and refine our offerings with applied experience.</li><li>Client Engagement: Build deep trust-based client relationships based on a high level of capability and a proven track record of delivering client results.</li><li>Engage with senior stakeholders including C-suite executives and board members to present technology strategies progress updates and future plans.</li><li>Collaboration and Stakeholder Management: Work with other service line / unit leaders to determine the organizational interlocks and strengthen internal relationships to jointly sell &amp; deliver engagements to clients.</li><li>Collaborate closely with the sales and unit teams to identify client needs and develop tailored solutions.</li></ul></div>
Qualifications
Bachelors - Business Administration, Bachelors - Industrial Engineering, Bachelors - Logistics, Bachelors - Supply Chain Management, Masters - Operations Management
Certifications
BUILD- SOURCE TO PAY /SAP ARIBA - GenpactGenpact, Certified Professional Services Marketer (CPSM) - Society for Marketing Professional Services (SMPS)Society for Marketing Professional Services (SMPS), Chartered Institute of Procurement and Supply (CIPS - UK and India) - Chartered Institute of Procurement and Supply (CIPS)Chartered Institute of Procurement and Supply (CIPS), SAP Certified Application Associate- SAP Ariba Sourcing - SAPSAP, SAP Certified Application Associate - SAP S/4HANA Sourcing and Procurement - SAPSAP
Required Skills
Blue Yonder Space Planning, Business Consulting, Critical Thinking, Data Visualization, Fulfillment Operations, Kinaxis, O9 Demand Planning, Oracle Advanced Supply Chain Planning (ASCP), People Leadership, Risk Management, Supply Chain Planning (SCP)
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
SCM Advisory
Remote Type -
Office
Work Shift -
Day Job (United States of America)
The approximate annual base compensation range for this position is:
266,000 to 350,000 USD 
 
&ldquo;Los Angeles, California based candidates are not eligible for this role. Atlanta area candidates are eligible for this role only.&rdquo;
The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant&rsquo;s experience, knowledge, skills, and abilities; geographic location; and internal equity.<div>
Why join Genpact? 
<ul><li>Lead AI-powered transformation &ndash; Drive innovation and solve real-world business challenges that matter</li><li>Make an impact &ndash; Help global enterprises solve business challenges that matter</li><li>Accelerate your career &ndash; Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead</li><li>Work with the best &ndash; Join 140,000+ bold thinkers and problem-solvers who push boundaries every day</li><li>Thrive in a values-driven culture &ndash; Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress</li></ul>
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let&rsquo;s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. 
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.</div></div>

Sr. Partner - SCM Advisory

The Art of Touch

General ManagerCompensation: $65,000 - $85,000 per year + Performance BonusAbout The Art of Touch MassageThe Art of Touch Massage is a premium therapeutic massage studio in Midtown Atlanta that has served the community since 2007. Known for exceptional bodywork, an art-filled environment, and a commitment to helping guests feel like a masterpiece, the business has built a loyal client base and a strong reputation over nearly two decades.As we look toward the future, our focus is simple: rebuild operational excellence, strengthen accountability, grow appointment volume, and create a leadership structure that supports long-term success.We are seeking a General Manager who wants to take ownership of business performance and help lead the next chapter of growth.Position OverviewThe General Manager serves as the senior operational leader of The Art of Touch Massage.This role is responsible for therapist recruiting, workforce planning, scheduling, therapist performance management, team accountability, operational systems, and overall business performance.The General Manager will work closely with the Owner during an initial transition period but is ultimately expected to become the primary day-to-day operator of the business.This is not a hospitality coordinator role.This is a leadership position for someone who enjoys building teams, solving operational problems, holding people accountable, and producing measurable results.What You'll OwnRecruiting &amp; Staffing<ul><li>Build and maintain an ongoing pipeline of Licensed Massage Therapists</li><li>Develop relationships with massage schools and industry organizations</li><li>Recruit, interview, hire, onboard, and retain therapists</li><li>Ensure staffing levels consistently support business demand</li><li>Reduce vacancies and staffing bottlenecks</li></ul>Scheduling &amp; Capacity Management<ul><li>Align therapist availability with client demand</li><li>Improve evening, weekend, and peak-hour coverage</li><li>Manage therapist utilization and productivity</li><li>Reduce missed appointment opportunities</li><li>Forecast staffing needs based on business trends</li></ul>Therapist Leadership &amp; Accountability<ul><li>Directly manage the Licensed Massage Therapist team</li><li>Establish clear performance expectations and standards</li><li>Conduct coaching conversations, performance reviews, and corrective action when necessary</li><li>Hold therapists accountable for availability, professionalism, documentation, guest experience, and operational standards</li><li>Partner with Lead Massage Therapists to develop training, mentoring, and continuing education initiatives</li><li>Improve therapist retention while maintaining a culture of accountability</li></ul>Operations &amp; Team Leadership<ul><li>Directly oversee day-to-day business operations</li><li>Lead the front desk team through the Spa Manager and other team leaders</li><li>Improve systems, processes, and reporting</li><li>Ensure standard operating procedures are consistently followed</li><li>Resolve operational issues quickly and effectively</li><li>Maintain a high-quality client experience</li><li>Drive continuous improvement throughout the organization</li></ul>Business Performance<ul><li>Own appointment growth goals</li><li>Monitor utilization, staffing, retention, and operational KPIs</li><li>Track business performance and recommend corrective actions</li><li>Improve profitability through stronger execution and resource management</li><li>Deliver weekly operational reporting to ownership</li></ul>Success MetricsSuccess in this role will be measured by:Staffing<ul><li>Therapist headcount growth</li><li>Therapist retention</li><li>Time-to-fill open positions</li></ul>Capacity &amp; Utilization<ul><li>Therapist utilization</li><li>Evening and weekend coverage</li><li>Reduction in missed booking opportunities</li></ul>Business Growth<ul><li>Appointment volume</li><li>Revenue growth</li><li>Membership growth</li><li>Package sales</li><li>Profitability improvement</li></ul>Leadership<ul><li>Team retention</li><li>Accountability</li><li>Operational execution</li><li>Completion of strategic initiatives</li></ul>Ideal CandidateYou are likely a strong fit if you:<ul><li>Have successfully managed service-based businesses or multi-department teams</li><li>Have experience recruiting and retaining employees</li><li>Have directly managed employee performance and accountability</li><li>Are highly organized and execution-focused</li><li>Naturally hold people accountable</li><li>Enjoy solving operational problems</li><li>Are comfortable making decisions and taking ownership of outcomes</li><li>Can balance people leadership with performance expectations</li></ul>You understand that culture matters, but culture without accountability does not create results.Preferred Experience<ul><li>General Manager, Operations Manager, District Manager, Practice Manager, Studio Manager, or similar leadership experience</li><li>Recruiting and workforce planning</li><li>Scheduling and labor management</li><li>Employee coaching and performance management</li><li>P&amp;L responsibility</li><li>Service, wellness, hospitality, healthcare, fitness, or retail operations</li></ul>Massage industry experience is helpful but not required.Strong operational leadership experience is required.The OpportunityThis role is an opportunity to take over leadership of an established business with a strong reputation, a loyal client base, and significant growth potential.The right candidate will have the autonomy to improve systems, build a stronger team, increase operational performance, and play a key role in shaping the future of the organization.Pay: $65,000.00 - $85,000.00 per yearBenefits:<ul><li>401(k)</li><li>Employee discount</li></ul>Work Location: In person

General Manager - Massage Spa & Art Gallery

Oscar Health

<div>Hi, we're Oscar. We're hiring a Director to join our Provider Operations team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves&mdash;one that behaves like a doctor in the family.

About the role:

The Director, Provider Operations builds, scales and optimizes Oscar's provider data management, contracting, and credentialing processes. This role is responsible for setting the vision and strategy for provider operations and data functions, and designing processes that improve Oscar's capabilities in serving members and providers. The role does this by working with partners and stakeholders cross-functionally to take ideas from vision to implementation.

You will report into the Vice President, Network Operations.

Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $147,549 - $$193,658 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.

Responsibilities:
<h4 class="jobSectionHeader">
Strategic Leadership &amp; Team Development</h4>
<ul><li>Provide strategic leadership and operational oversight for the end-to-end provider data lifecycle, ensuring the precise and timely execution of provider credentialing, contract loading, and daily data management.</li>
<li>Lead, coach, and develop a high-performing, multi-tiered team of managers and individual contributors; foster a culture of continuous learning, accountability, and psychological safety.</li>
<li>Establish clear organizational structure, governance, and support systems that shield the team from distractions and empower them to execute key strategic initiatives.</li>
<li>Act as a trusted, collaborative partner to Product, Tech, Markets, and Clinical Operations to design, build, and deliver next-generation provider operations capabilities that support aggressive company growth and market expansion targets.</li>
</ul><h4 class="jobSectionHeader">Operational Excellence &amp; Scalability</h4>
<ul><li>Architect and implement foundational, industry-standard processes and data models that allow the provider data and contracting infrastructure to scale seamlessly alongside the business.</li>
<li>Champion the adoption of industry best practices to ensure all operational processes and internal tools are highly extensible, efficient, and integrated with modern technology stacks.</li>
<li>Lead the team in surface-level and deep-dive diagnostics to identify data, process, and technology bottlenecks. Establish robust KPIs and monitoring dashboards to proactively flag operational issues, leveraging these insights to maintain our standing as a leading health plan.</li>
</ul><h4 class="jobSectionHeader">Efficiency, Automation &amp; Compliance</h4>
<ul><li>Identify and execute opportunities for automation (e.g., RPA, AI integrations) across mature, stable workflows to replace manual intervention, reduce turnaround times, and eliminate human error.</li>
<li>Drive administrative expense savings and optimize total cost of care by identifying and executing on process improvements, technical tooling investments, offshore resource optimization, and strategic vendor partnerships.</li>
<li>Guarantee 100% compliance with all applicable state and federal laws, regulatory mandates (e.g., No Surprises Act, CMS requirements), and accreditation standards (NCQA).</li>
<li>Adapt to evolving business needs by leading critical ad-hoc initiatives and specialized projects as assigned.</li>
</ul>
Requirements:
<ul>
<li>A bachelor's degree or 5+ years of operating experience</li>
<li>10+ years of work in operations, health insurance, data analysis and/or consulting</li>
<li>5+ years of experience building, coaching and developing operational teams</li>
<li>5+ years experience with network operations, provider data management and contracting processes</li>
<li>5+ years prior successful experience developing and managing large scale initiatives coordinating with internal and external stakeholders</li>
<li>5+ years of experience designing and improving business process for optimization as well as standing up accompanying operating and technical procedures</li>
<li>5+ years of experience using data to influence business decisions</li>
<li>5+ years of experience program management</li>
</ul>
Bonus points:
<ul>
<li>Proven history of managing high-impact initiatives and pitching complex business cases to secure alignment from executive leadership.</li>
<li>Proficiency in SQL, Lean Six Sigma, or other process improvement methodologies</li>
<li>Deep understanding of data architecture and optimizing data management workflows</li>
<li>Direct experience operating within service-oriented organizational structures</li>
<li>Comprehensive knowledge of NCQA credentialing, CMS standards, and the No Surprises Act.</li>
<li>Prior success in deploying or refining enterprise-level MDM or Provider Data Management systems.</li>
<li>Demonstrated ability to apply AI, RPA, or data analytics to improve roster accuracy and processing speed.</li>
<li>Background in leading distributed teams and overseeing external BPO or vendor partnerships.</li>
</ul><div>
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care - an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.</div></div>

Director, Provider Operations

Explore 126+ Business intelligence manager in Atlanta this July. Find roles across top companies and apply now to boost your career.