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business technology manager

Rocketship Public Schools

<div><div><b>At Rocketship Public Schools, we believe in the infinite possibility of human potential. </b>We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community. We are a collective of parents, teachers, leaders, and students working together to transform the future for underserved communities across our country. At Rocketship Public Schools, we are unleashing potential.</div><div></div><div><p><b><br>
The Position</b></p>
<p>
Under daily supervision, and with clear structures and protocols in place, the Senior IT Support Technician will perform routine day-to-day support for technologies such as MacBooks, iPads, Chromebooks, TVs, and printers. This role requires in-depth knowledge of troubleshooting computers, printers, and networks. This role will provide candidates with the opportunity to continue growing their technical knowledge and skills, while also contributing to the success of Rocketship students.</p>
<p>
This is an on-site position with an expectation that this person will spend 8 hours a day on school sites within their assigned portfolio.</p>
<p>
Compensation: $28.00 - $32.50/hour</p>
</div>
<h3 class="jobSectionHeader"><b>Responsibilities</b></h3><div>
<p><b>
IT Ticket Monitoring and Resolution</b></p>
<ul>
<li>Serve as the primary initial point person for technology issues at 2-4 assigned schools and possibly also for Network Support Team staff. This typically includes ~150-200 staff members. May provide support for additional sites and staff members as assigned.</li>
<li>Provide timely response to tickets (i.e. within 1 day of submission, and follow up every 3 business days), escalating to other members of the technology solutions team as needed.</li>
<li>Monitor Jira regularly to address and resolve reported technical incidents; document and update all helpdesk tickets within the Jira service management system</li>
<li>Troubleshoot reported issues with Windows devices, Macbook, Chromebooks, iPads, TVs, printers, and other technology</li>
<li>Complete in- depth network troubleshooting in partnership with the network administrator</li>
</ul>
<p><b>Routine Prevention &amp; Monitoring</b></p>
<ul>
<li>Perform initial assessment, diagnosis, and repair of staff devices, including Chromebooks, laptops, iPads, and other IT equipment.</li>
<li>Conduct technical assessments of all incoming Insprioz devices.</li>
<li>Complete the technical &ldquo;to do&rdquo; checklist during each onsite visit, including routine technical and maintenance tasks; maintain accurate and up-to-date tracking of all laptop assets while on-site.</li>
<li>Update and patch computers as needed</li>
<li>Back up data as requested</li>
<li>Regularly test and document wireless signal in the building, resolving identified wireless issues or escalating complex problems to the Network team.</li>
<li>Document wireless access point placements in your schools</li>
<li>Perform other preventative and monitoring work as needed</li>
<li>Monthly System Checks:<br>
<ul><li>Confirm the proper charging function of all Chromebook Carts. (Note: Cart replacement may require up to 4 hours of support from the school's operations team.)</li>
<li>Check the WIDA server mini computers (&quot;Intel NUC&quot;) in the designated locations (DC and WI only).</li>
<li>Maintain a clean and organized server room environment.</li>
</ul></li><li>Periodic Network and System Health Checks (2x a day, morning and afternoon):
<ul><li>Perform spot checks of the wireless network, documenting and troubleshooting issues such as weak signals, interference, or connection problems.</li>
<li>Perform checks of all on-site printers and copiers, ensuring full functionality.</li>
<li>Verify the operational status of selected TVs, projectors, and Apple TV devices, resolving any immediate issues.</li>
<li>Document any issues and report them to the campus&rsquo; Business Operations Manager for resolution.</li>
</ul></li></ul><div><b>Technology Lifecycle Support</b></div>
<ul><li>Manage the process of sending damaged Chromebooks and laptops for external repair.</li>
<li>Verify receipt of technology purchases; asset tag and make changes as required</li>
<li>Image or set up, and also deploy, laptops, Chromebooks, and peripherals as assigned</li>
<li>Configure hardware to connect to our wireless network and printers</li>
<li>Reimage and/or reinstall operating systems for laptops and Chromebooks</li>
<li>Install and/or troubleshoot applications as required</li>
<li>Assess and repair broken school technology equipment. This will often include documenting issues and managing shipments to/from repair or warranty locations</li>
<li>Dispose of or repurpose old hardware as required, including using approved E-Waste vendors</li>
<li>Support technology-enabled assessment administration</li>
<li>Support other technology setup and use on campus</li>
</ul>
<p><b>Communication &amp; Customer Service</b></p>
<ul>
<li>Coordinate with the Business Operations Manager (BOM) or equivalent staff upon arrival and departure at each campus</li>
<li>Submit a daily findings report via email to the Business Operations Manager before leaving the site; prompt the BOM to check the Technology Dashboard for updates.</li>
<li>Proactively communicate any pending technology issues with the BOM or equivalent staff.</li>
<li>Deliver superior customer service and build relationships with your schools and all others supported</li>
<li>Participate in regular check-ins with manager and other teammates as required, receiving close guidance and direction on the various aspects of the job</li>
<li>Use allocated time to learn and build your technical knowledge and skills through both in-person and online technical professional development trainings</li>
</ul>
<p><b>Other Duties As Assigned</b></p>
<ul>
<li>Participate in &ldquo;stretch projects&rdquo; to grow your knowledge and skills on topics such as single sign-on system deployment or cybersecurity work</li>
<li>Assist the IT Associates or management with specific tasks related to testing the network and replacing network hardware equipment when needed</li>
<li>Collaborate with the Technology Solutions team to support specific tasks involved in tech initiatives across the network as needed</li>
<li>Support on non-technical projects as needed</li>
</ul></div><h3 class="jobSectionHeader"><b>Qualifications</b></h3><div>
<p><b>
Technical Qualifications</b></p>
<ul>
<li>At least 15 months of full time and verifiable hands-on technical support experience and has shown a track record of successfully supporting over 1000+ devices daily</li>
<li>Has experience configuring from scratch a critical technology system (including Google Workspace, content filtering, asset management, telecommunications, etc) for a large organization (1000+ employees)</li>
<li>Has direct hands-on experience installing multiple enterprise network equipment, including firewalls, switches, wireless access points, backup batteries, and environmental monitoring from the ground up with little or no supervision</li>
<li>Can independently troubleshoot and successfully resolve all basic and common moderate technical issues without any additional support or guidance</li>
</ul>
<p><b>Other Qualifications</b></p>
<ul>
<li>Deep commitment to Rocketship&rsquo;s mission, and desire to have an impact in an innovative and high-performing organization. Passion for unleashing potential in all students is a core part of our culture, and a critical value of successful &ldquo;Rocketeers&rdquo; across all roles!</li>
<li>Commitment to being a team player, willing to ask for (and provide!) help</li>
<li>Willingness to &ldquo;roll up your sleeves&rdquo; and get work done on school sites</li>
Enthusiasm for working in a fast-paced, dynamic, and ever-changing environment <li>- with the ability to navigate occasional ambiguity</li>
<li>Problem-solving mindset</li>
<li>Willingness and excitement to learn and grow, both in your technical skills and more broadly. Willingness to both accept and give critical feedback.</li>
<li>Strong listening skills, and enjoyment of collaboration with teammates with diverse opinions and backgrounds</li>
<li>Willingness to help improve the team, our systems, and our processes</li>
<li>Ability to travel to your assigned schools in your region, and occasionally to other regions</li>
<li>Ability to communicate effectively in person, via videoconference, and via email</li>
</ul></div><div><div><b>Compensation:</b></div>
<div>Commensurate with qualifications and experience, plus excellent health and wellness benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off.</div></div><div></div><div><br>
<p>
The Senior IT Technician is a full time non-exempt role that is paid at an hourly rate. Non-exempt roles are eligible for overtime when the time is pre-approved by their manager.</p>
<p>
Compensation rate is commensurate with qualifications and experience. Role is eligible for benefits after 90 days, including excellent health and welfare benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off.</p>
</div><div>
<div><b>Physical Demands:</b></div>
<div>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high.</div>
<div></div>
<div>Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div>
<div></div>
<div>Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools&rsquo; employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy. For questions, concerns, or complaints, please contact Human Resources.</div></div></div>

Senior IT Support Technician (Temp to Hire)

The Carlyle Group

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>Basic information
</b></h3></div></div><div><div><div><div>Job Name:
</div><div>Senior Analyst, Carlyle AlpInvest Fund Accounting Processes
</div></div><div><div>Location:
</div><div>Washington, DC
</div></div><div><div>Line of Business:
</div><div>Finance
</div></div><div><div>Job Function:
</div><div>Investor Services
</div></div><div><div>Date:
</div><div>Thursday, June 18, 2026
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Position Summary
</b></h3></div></div><div><div><div><div><div><div>The Senior Analyst supports Fund Accounting operations for the AlpInvest fund segment; aligned with the Fund Accounting Finance Process &amp; Operations (FPO) team but dedicated to AlpInvest&rsquo;s investor base, fund structures, and reporting requirements. The role owns daily execution and production support of core workflows, investor capital account statements, quarterly reporting needs, and Capital Calls &amp; Distributions, while driving process improvement specific to AlpInvest operations.</div><div></div><div><br>
Because AlpInvest stakeholders are primarily based in Europe, the role demands a proactive, urgency-driven approach: triaging requests early each business day and maintaining clear visibility into open items so stakeholders receive timely responses across the transatlantic gap. Working across AlpInvest end users, Global Technology Services (GTS), and cross-functional teams, the Senior Analyst serves as business/technology liaison, translating business needs into structured requirements and flagging production issues and dependencies before they escalate. Success requires strong planning, prioritization across concurrent workstreams, and sound judgment under pressure. The position reports to the Fund Accounting Processes Manager.</div><div></div><b><br>
In-Office Requirement:</b> 4 days per week</div><br>
<div></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Responsibilities
</b></h3></div></div><div><div><div><div><div><div><b>Fund Accounting &amp; Investor Financial Reporting (30%)</b></div><div><ul><li>
Support operation of Fund Accounting systems and quarterly reporting workflows for AlpInvest funds, ensuring accuracy and timely issue resolution</li><li>
Triage incoming support requests from AlpInvest&rsquo;s European teams with urgency, accounting for time zone differences and proactively communicating timelines, status, and resolutions</li></ul></div><div><b>
Functional Support &amp; Stakeholder Communication (40%)</b></div><div><ul><li>
Serve as a subject matter expert in Fund and Investor Reporting for AlpInvest, liaising between Fund Accounting and GTS to translate business needs into structured requirements</li><li>
Manage and enhance Investran and Appian BPM applications</li><li>
Serve as a key contact for stakeholders and respond to requests with urgency and escalate risks and issues with proposed solutions</li></ul></div><div></div><div><b><br>
Finance Process &amp; Systems Improvement - AlpInvest (30%)</b></div><div><ul><li>
Drive initiatives to streamline, automate, and modernize Finance operations</li><li>
Identify process gaps and automation opportunities, recommending solutions that weigh risk and business impact while balancing diverse stakeholder priorities against shared goals</li><li>
Support change management through training, documentation, and communications that drive adoption</li></ul></div></div><br>
<div></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><div><div><b>Education &amp; Certificates</b></div><div><ul><li>
Bachelor&rsquo;s degree required</li></ul></div><div></div><div><b><br>
Professional Experience</b></div><div><ul><li>
3+ years of overall relevant experience, required</li><li>
Experience in fund accounting, finance operations, or a related business systems/process improvement role, preferred</li><li>
Production or operational support experience in a finance environment</li><li>
Experience supporting development teams in an agile environment, bridging business and technical contexts and writing requirements, functional specs, or process documentation</li><li>
Experience engaging stakeholders across departments and seniority levels on process improvement or technology initiatives</li><li>
Background in private equity, fund-of-funds, or multi-manager alternative investment operations strongly preferred</li></ul></div><div></div><div><b><br>
Competencies &amp; Attributes</b></div><div><ul><li>
Accounting systems experience required, with Investran strongly preferred</li><li>
Familiarity with Appian BPM, Salesforce, or PeopleSoft Financials a plus</li><li>
Advanced Excel skills preferred</li><li>
Familiarity with Jira or similar agile project management tools</li><li>
Understanding of fund accounting principles, investor reporting, and financial close processes</li><li>
Strong risk awareness and organizational skills, identifying risks early, managing competing priorities, and connecting daily work to broader goals; able to handle time-sensitive cross-time-zone requests with professionalism and urgency</li><li>
Exceptional written and verbal communication, translating business needs into clear requirements and tailoring messaging for finance, technology, and leadership audiences</li></ul></div><div></div><div><b><br>
Benefits/Compensation</b></div><div>
The compensation range for this role is specific to Washington, DC and takes into account a wide range of factors including but not limited to the skill sets required/preferred; prior experience and training; licenses and/or certifications.</div><div></div><div><br>
The anticipated base salary range for this role is $110,000 to $120,000.<br>
</div><div></div><br>
<div>In addition to the base salary, the hired professional will enjoy a comprehensive benefits package spanning retirement benefits, health insurance, life insurance and disability, paid time off, paid holidays, family planning benefits and various wellness programs. Additionally, the hired professional may also be eligible to participate in an annual discretionary incentive program, the award of which will be dependent on various factors, including, without limitation, individual and organizational performance.</div><div></div><div><br>
Due to the high volume of candidates, please be advised that only candidates selected to interview will be contacted by The Carlyle Group.</div></div><br>
<div></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Company Information
</b></h3></div></div><p></p><div><div><div><div><p>The Carlyle Group (NASDAQ: CG) is a global investment firm with $475 billion of assets under management, across 678 investment vehicles as of March 31, 2026. Founded in 1987 in Washington, DC, Carlyle has grown into one of the world's largest and most successful investment firms, with more than 2,500 professionals operating in 28 offices in North America, Europe, the Middle East, Asia and Australia.</p><p></p><p><br>
Carlyle&rsquo;s purpose is to connect people, ideas, and capital to fuel growth for companies and performance for investors, which range from public and private pension funds to wealthy individuals and families to sovereign wealth funds, unions and corporations. Carlyle invests across three segments &ndash; Global Private Equity, Global Credit and Carlyle AlpInvest &ndash; and has deep expertise across industries, markets, and geographies.</p><p></p><p><br>
At Carlyle, we believe that a wide spectrum of experiences and viewpoints drives performance and success. Our CEO, Harvey Schwartz, has stated that, &quot;To build better businesses and create value for all of our stakeholders, we are focused on assembling leadership teams with the strongest insights from a range of perspectives.&quot; Reflecting this view, emphasis is placed on development, retention and inclusion through our internal processes and seven Employee Resource Groups (ERGs). We cultivate a culture where ideas are openly shared and challenged, connecting diverse expertise and perspectives to drive enduring value.</p></div></div></div></div></div></div></div></div><p></p>

Senior Analyst, Carlyle AlpInvest Fund Accounting Processes

Nationwide IT Services

<div><b>Apple/macOS SME 2026-088 #5</b><br>
<b>Clearance Required:</b> Top Secret<br>
Remote work is authorized under this contract; however, at the government&rsquo;s discretion,<br>
<br>
<b>Role Summary</b><br>
Nationwide IT Services is seeking an Apple/macOS Subject Matter Expert to support the J7 endpoint-engineering team. This role focuses on macOS imaging, JAMF management, Apple device lifecycle support, and integration of Apple endpoints into secure enterprise environments.<br>
<br>
<b>Key Responsibilities</b><ul><li>
Build, maintain, validate, and automate macOS workstation images.</li><li>
Manage macOS endpoints using JAMF Pro and Apple Business Manager.</li><li>
Support image version control, rollback planning, and formal change-control processes.</li><li>
Integrate macOS images with VDI, EDR, authentication, logging, and security tools.</li><li>
Configure and support FileVault, recovery-key escrow, and passwordless or hardware-backed authentication.</li><li>
Ensure endpoint solutions meet audit, governance, and compliance requirements.</li></ul><b>
Required Experience</b><ul><li>
8+ years of IT, endpoint, or cybersecurity experience.</li><li>
6+ years of engineering experience; help desk experience alone does not qualify.</li><li>
Experience working under formal change control, audit, and governance processes.</li><li>
Hands-on experience building and maintaining macOS workstation images.</li><li>
Experience with JAMF Pro, Apple Business Manager, FileVault, and macOS endpoint management.</li></ul><p></p><b>
Preferred Qualifications</b><ul><li>
Bachelor&rsquo;s degree preferred; may be waived based on experience at the government&rsquo;s discretion.</li><li>
JAMF or Apple certifications are a plus.</li><li>
Experience with Intune for macOS and endpoint logging into Microsoft Sentinel.</li></ul><p></p><b>
About NIS</b><br>
Working at Nationwide IT Services means joining a company grounded in purpose, resilience, and a genuine commitment to people. Since 2006, NIS has delivered exceptional services to government customers while supporting the nation, taxpayers, and citizens. NIS continues to evolve through remote work, wellness initiatives, and modern technology while staying true to its mission and prioritizing e<p>
</p><p>iejXfrwxhi</p></div>

Apple/macOS SME 2026-088 #5

Enlyte

<div>Company Overview:
<div>
At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.</div><div></div><div><b><br>
Be part of a team that makes a real difference.</b></div>
Job Description:
<div><b>
This is a full-time, hybrid position. The candidate must be located in the </b><b>Washington, DC</b><b> </b><b>area due to regular local travel for in-person patient appointments.</b></div><div></div><div><b><br>
Perks: </b>Full and comprehensive benefits program, 24 days of paid vacation/holidays in your first year plus sick days, home office equipment including laptop and desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and hands-on workers&rsquo; compensation case management training.</div><div></div><div><br>
Join our compassionate team and help make a positive difference in an injured person&rsquo;s life. As a Field Case Manager, you will work closely with treating physicians/providers, employers, customers, legal representatives, and the injured/disabled person to create and implement a treatment plan that returns the injured/disabled person back to work appropriately, ensure appropriate and cost-effective healthcare services, achievement of maximum medical recovery and return to an optimal level of work and functioning. In this role, you will:</div><ul><li>
Demonstrate knowledge, skills, and competency in the application of case management standards of practice.
</li><li>Use advanced knowledge of types of injury, medications, comorbidities, treatment options, treatment alternatives, and knowledge of job duties to advise on a treatment plan.</li><li>
Interview disabled persons to assess overall recovery, including whether injuries or conditions are occupational or non-occupational.</li><li>
Collaborate with treating physicians/providers and utilize available resources to help create and implement treatment plans tailored to an individual patient.</li><li>
Work with employers and physicians to modify job duties where practical to facilitate early return to work.</li><li>
Evaluate and modify case goals based on injured/disabled person&rsquo;s improvement and treatment effectiveness.</li><li>
Independently manage workload, including prioritizing cases and deciding how best to manage cases effectively.
</li><li>Complete other duties, such as attend injured worker&rsquo;s appointments when appropriate, prepare status updates for submittal to customers, and other duties as assigned.</li></ul>
Qualifications:
<ul><li><b>Education:</b> Associates Degree or Bachelor&rsquo;s Degree in Nursing or related field.</li><li><b>
Experience:</b> 2+ years clinical practice preferred. Workers&rsquo; compensation-related experience preferred.</li><li><b>
Skills:</b> Ability to advocate recommendations effectively with physicians/providers, employers, and customers. Ability to work independently. Knowledge of basic computer skills including Excel, Word, and Outlook Email. Proficient grammar, sentence structure, and written communication skills.</li><li><b>
Certifications, Licenses, Registrations:
</b><ul><li>Active Registered Nurse (RN) license required. Must be in good standing.</li><li>
URAC-recognized certification in case management (CCM, CDMS, CRC, CRRN or COHN, COHN-S, RN-BC, ACM, CMAC, CMC) preferred.</li></ul></li><li><b>
Travel: </b>Must have reliable transportation and be able to travel to and attend in-person appointments with injured workers in assigned geography.</li><li><b>
Internet:</b> Must have reliable internet.</li></ul>
Benefits:
<div>
We&rsquo;re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&amp;D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $79,000 - $90,000 annually. In addition to the base salary, you will be eligible to participate in our productivity-based bonus program. Your total compensation, including base pay and potential bonus, will be based on a number of factors including skills, experience, education, and performance metrics.</div><div><br>
</div><p><i>The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.</i>
</p><p>#LI-AC1</p><div></div><div><br>
Registered Nurse (RN), Nursing, Home Care Registered Nurse, Emergency Room Registered Nurse, Clinical Nurse, Nurse Case Manager, Field Case Manager, Medical Nurse Case Manager, Workers&rsquo; Compensation Nurse Case Manager, Critical Care Registered Nurse, Advanced Practice Registered Nurse (APRN), Nurse Practitioner, Case Management, Case Manager, Home Healthcare, Clinical Case Management, Hospital Case Management, Occupational Health, Patient Care, Utilization Management, Acute Care, Orthopedics, Rehabilitation, Rehab, CCM, Certified Case Manager, CDMS, Certified Disability Management Specialist, CRC, Certified Rehab Certificate, CRRN, Certified Rehab Registered Nurse, COHN, Certified Occupational Health Nurse, CMC, Cardiac Medicine Certification, CMAC, Case Management Administrator Certification, ACM, Accredited Case Manager, MSW, Masters in Social Work, URAC, Vocational Case Manager</div></div>

Medical Field Case Manager

State of Washington

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><div><b>Technical Systems Manager</b></div><div><b>
(Data Science &amp; Informatics Specialist 3)</b></div><div><b>
Full Time | Permanent</b></div><div><b>
Salary Range: $103,536 - $139,236 Annually</b></div><div></div><div><b><br>
This is a telework/hybrid position. The candidate of choice may work from anywhere within the state of Washington with a reliable internet connection. Travel may be required.</b></div><div></div><div><br>
The Washington State Department of Corrections is seeking a strategic leader to join the Information Technology team as a <b>Technical Systems Manager (Data Science &amp; Informatics Specialist 3)! </b>The goal of this position is to oversee the technical infrastructure that supports the agency&rsquo;s healthcare technology ecosystem, including system interfaces utilizing HL7 and FHIR standards, identity and access management, data integrations, security controls, and third-party application connectivity.</div><div></div><div><br>
Working in close partnership with the Health Services Division, Information Technology, and other key support areas, the Technical Systems Manager will provide expert information for the planning, implementation, stabilization, and ongoing management of the Washington State Department of Corrections&rsquo; Epic electronic health record (EHR) environment.</div><div></div><div><br>
The candidate of choice will serve as the technical leader for the Electronic Health Record (EHR) project and the Health Care Management and Coordination System (HCMACS) program, applying advanced expertise as an Epic Technical Applications Manager to ensure the secure, reliable, and effective operation of critical healthcare systems. The Technical Systems Manager is tasked with a team of technical analysts and system engineers, providing leadership, guidance, and accountability for the delivery of highly complex technical solutions.</div><div></div><div><br>
We are searching for an individual to serve as the principal liaison between the Department of Corrections, statewide information technology organizations, Epic technical teams, and external vendors to coordinate system integrations and resolve complex issues. Through strategic collaboration and technical oversight, the Technical Systems Manager ensures that the Epic platform remains resilient, compliant, and seamlessly integrated with existing technologies, enabling the delivery of high-quality healthcare services across the correctional system.</div><div></div><div><b><br>
A completed application packet will include:</b></div><div><ul><li>
A cover letter regarding your interest in this position with our agency</li><li>
A detailed resume</li><li>
Three professional references</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Duties</b></h2></div>
<p></p><div><p>We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.</p><p>
As a <b>Data Science &amp; Informatics Specialist 3</b>, some of your duties will include:</p><ul><li>
Planning, leading, and directing all technical workstreams for DOC&rsquo;s Epic implementation which could include:<ul><li>
Leading all technical workstreams for the DOC&rsquo;s Epic implementation, including interface engine setup, security configuration, printing, and third-party system integration</li><li>
Managing a team of application analysts and other technical experts in ensuring completion of related tasks</li><li>
Ascertaining business requirements, understanding and interpreting Epic and integrated systems and serve as the expert for all technical aspects of the DOC Epic implementation</li><li>
Oversight of the configuration and deployment of Epic&rsquo;s interoperability tools, including Care Everywhere, FHIR APIs, Bridges, and Interconnect</li><li>
Use of expert judgement, specific knowledge, and critical understanding of the work being planned and conducted to ensure interoperability</li><li>
Collaborating with state infrastructure teams on network readiness, hardware provisioning, Citrix/VDI deployment, and printing architecture required for Epic operations</li><li>
Assessing, determining, and providing information on the complexity of requests driven by the business and HCMACS Program</li><li>
Leading and directing work of business analysts, application analysts, testers, project managers, and end users to elicit requirements</li><li>
Managing readiness activities including workflow mapping, integration design, data conversion planning, training coordination, and environment build oversight Team &amp; Operational Oversight</li><li>
Independently conducting research and through independent leadership recommends technical solutions to solve business problems and enhance the performance and quality of applications</li><li>
Partnering with HCMACS program Quality Assurance to ensure improvement recommendations are swiftly adopted and maintained throughout implementation and ongoing operations</li></ul></li><li>
The Technical Systems Manager will coordinate the integration of Epic with external systems such as laboratory systems, pharmacy platforms, health information exchanges (HIEs), claims processors, and institutional data warehouses</li><li>
Leading the configuration and management of user roles, templates, and security classes in Epic</li><li>
Managing a team of technical application analysts, interface engineers, and security specialists in a matrix organization with both direct reports and dotted line oversight</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><p><b>What we need (required qualifications):</b></p><ul><li>
Five (5) or more years of experience with Epic technical environments, with hands-on experience implementing interfaces, security, and infrastructure components</li><li>
Current or Former Epic certifications(s) or proficiency in Bridges, Chronicles, Interconnect, Hyperspace Configuration, or Security modules</li><li>
Strong experience managing integrations via HL7, X12, CCD, FHIR, APIs, or other healthcare standards</li><li>
Demonstrated experience leading technical projects or teams through an Epic implementation or major upgrades</li><li>
Excellent communication, stakeholder engagement, and project leadership skills</li></ul><p><b>
What will make your application stand out (preferred qualifications):</b></p><ul><li>
Bachelors or higher degree in Health Informatics, Public Health, IT, or related field</li><li>
Best in class Electronic health record (EHR / EMR) systems, EPIC certification ideally</li><li>
Working in a hospital, clinic, laboratory, or other clinical setting</li><li>
Health Level 7 (HL7) standards such as (FHIR, ELR, v2, eICR, CCD, CQL, and Data Exchange for digital Quality Measures (dQM), etc)</li><li>
Familiarity with state IT security standards, incident response protocols, and network infrastructure in a government setting</li><li>
Knowledge of platforms such as Ensemble, Cloverleaf, Mirth, Citrix, Microsoft Azure, or state-hosted data centers</li><li>
Prior experience implementing Epic within a correctional health, public health, FQHC, or government healthcare organization</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><div><b>Vision:</b> Working together for safer communities.</div><div><b>
Mission: </b>Improving public safety by positively changing lives.</div><div><b>
Our Commitment:</b> To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.</div><div><b>
Our Core Values</b>:</div><div><ul><li><b>
Cultivate an environment of integrity and trust:</b> Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.</li><li><b>
Respectful and inclusive interactions:</b> Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.</li><li><b>
People's safety:</b> Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.</li><li><b>
Positivity in words and actions:</b> At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.</li><li><b>
Supporting people's success:</b> Corrections is committed to our community &ndash; understanding individuals, instilling hope, embracing change, and providing opportunities.</li></ul></div><div></div><div><br>
DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.</div><div></div><div><b><br>
IMPORTANT NOTES:</b></div><ul><li>
DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents</li><li>
DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.</li><li>
This recruitment may be utilized to fill more than one position.</li><li>
Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.<br>
<i>**Please note: Phone number AND email address are required for all professional references.</i></li><li>
A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant&rsquo;s suitability and competence to perform in the position.</li><li>
Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.</li><li>
We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.</li><li>
Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.</li><li>
Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.</li><li>
Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.</li><li>
Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.</li></ul><div></div><div><b><br>
Telework Details</b></div><div>
This position may be allocated for telework. If authorized for the role, work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a &ldquo;drop in&rdquo; area available, however, a dedicated workspace within a DOC facility will not be provided.</div><div></div><div><b><br>
What We Offer:</b></div><div>
As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:</div><ul><li>
Remote/telework/flexible schedules (depending on position)</li><li>
Up to 25 paid vacation days a year</li><li>
8 hours of paid sick leave per month</li><li>
12 paid holidays a year</li><li>
Generous retirement plan</li><li>
Flex Spending Accounts</li><li>
Dependent Care Assistance</li><li>
Deferred Compensation and so much more!</li></ul><div></div><div><b><br>
PERS: </b>State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.</div><div></div><div><br>
For questions about this recruitment, or to request reasonable accommodation in the application process, please email mackenzie.conley@doc1.wa.gov or call us at 509-630-9160. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.</div></div></div></div><p></p>

Technical Systems Manager

Siemens Energy

<div><p><b>A Snapshot of Your Day</b></p><p>
The Business Development Manager supports regional growth by identifying and developing new market opportunities. In this role, you will focus on customers generally close to Boston. This role focuses on whitespace development, emerging customers, existing customers, and new market segments while supporting Siemens Energy&rsquo;s broader regional strategy. The Business Development Manager engages customers (new and existing), conducts market outlook discussions, and works closely with the VP of Business Development and Market Strategy, Key Account Managers, and Business Area Sales teams to convert opportunities to drive growth. This role will report directly to the VP of Business Development and Market Strategy for the Northeast region.</p><p></p><p><b><br>
How You&rsquo;ll Make an Impact</b></p><ul><li>
Build and maintain relationships with established and prospective customers, developers, and strategic partners.</li><li>
Conduct market outlook and growth‑focused meetings with customers and prospects, providing insight into industry trends, regulatory developments, and Siemens Energy&rsquo;s portfolio.</li><li>
Identify emerging opportunities, risks, and market shifts and provide market intelligence and customer feedback to inform regional strategy and priority setting.</li><li>
Coordinate closely with Business Area Sales to ensure early market engagement transitions smoothly into formal pursuits.</li><li>
Identify and evaluate new markets / business opportunities across emerging customers, underserved segments, and whitespace markets.</li><li>
Strengthen Siemens Energy&rsquo;s regional presence through consistent messaging and proactive market coverage and presence at industry events, trade shows, and regional forums.</li></ul><p><b>
What You Bring</b></p><ul><li>
Bachelor&rsquo;s degree in engineering, business, or a related field.</li><li>
Minimum 8 years of experience in business development, sales, or market-facing roles within the energy, power, infrastructure, or related industry.</li><li>
Strong market awareness and analytical skills, with the discipline to escalate insights rather than own strategy and understanding of energy markets, customer business drivers, and regulatory environments.</li><li>
Comfort operating in support of senior leadership while independently driving assigned coverage area.</li><li>
Proven ability to identify opportunities, develop relationships, and translate insights into executable plans and strong communication, presentation, and stakeholder engagement skills.</li><li>
Willingness to work in the office and ability to work effectively in a matrixed organization and collaborate across businesses.</li><li>
Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.</li></ul><p><b>
About the Team</b></p><p>
You will be part of the North America Markets &amp; Customers organization&mdash;an agile, customer‑focused team responsible for strengthening Siemens Energy&rsquo;s presence across the U.S. market. Each region operates with a lean, high‑performing team that includes Regional Vice Presidents, Business Development Managers, Business Development Associates and Key Account Managers working together to support both strategic customers and market dynamics. The team partners closely with Business Area Sales, Government Affairs, Markets &amp; Strategy, and Communications to translate market insights into coordinated actions that drive growth.</p><p></p><p><b><br>
Who is Siemens Energy?</b></p><p>
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.</p><p>
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.</p><p>
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo</p><p></p><p><b><br>
Rewards/Benefits</b></p><ul><li>
Career growth and development opportunities</li><li>
Supportive work culture</li><li>
Company-paid health and wellness benefits</li><li>
Paid Time Off and paid holidays</li><li>
401(k) savings plan with company match</li><li>
Family building benefits</li><li>
Parental leave</li></ul><p>
https://jobs.siemens-energy.com/jobs</p><p>
#LI-CDS</p></div><p></p>

Business Development Manager

Children's National Hospital

<div><p><b>Kids Are Our Everything.<br>
</b></p><p></p><br>
<p>Department
</p>10575 IT Training<br>
<p></p><br>
<p>Pay Range
</p>$97,947.20 - $163,238.40<br>
<p></p><br>
<br>
The Senior Technology Trainer partners with clinical, operational, revenue cycle, and information services (IS) stakeholders to help design and deliver an enterprise technology training program. This pivotal role, reporting to the Manager of Technology Training and Adoption, will have the opportunity to be part of an Epic-certified training team who will ensure all Children's National staff are well-prepared and proficient in using our new Epic electronic health record and related applications. You will help implement a continuous learning model to advance user adoption and system mastery. Your expertise in health care workflows, information technology, and instructional design will empower our staff to leverage technology with competence and confidence, improving patient safety, care delivery, business processes, and the overall experience for patients, families, and colleagues every day.
<br>
<br>
Join us in making a lasting impact and help our patients Grow Up Stronger.<br>
<p></p><br>
<b>Minimum Education
</b><br>
Bachelor's Degree Undergraduate degree in health care, education, information technology, health care administration, or a related field . (Required)
<br>
Master's Degree Master&rsquo;s or other advanced degree in health care, education, information technology, health care administration, or a related field is advantageous. (Preferred)
<br>
<br>
<b>Minimum Work Experience
</b><br>
5 years Minimum of five years of clinical, operational, revenue cycle, technical, and/or training experience with health information technology, including electronic health records and other clinical or practice management applications. Experience with the Epic EHR is advantageous. (Required)
<br>
3 years Three years of experience in staff onboarding, adult education, curriculum development, instructional design, and/or training delivery, preferably in a health care setting. (Required)
<br>
<br>
<b>Required Skills/Knowledge
</b><br>
Management: Skilled in contributing to high-performing teams, fostering a supportive and inclusive culture, promoting trust and transparency, and adhering to health care regulations and organizational policies and procedures.Management:
<br>
Communication: Excellent presentation and communication skills, adept at conveying complex technical concepts to non-technical audiences through various channels, including static and dynamic pre-recorded and live content delivery, prioritizing user experience.
<br>
Interpersonal: Ability to work collaboratively in cross-functional teams and build strong relationships with clinical, operational, administrative, and technical stakeholders and leaders across clinical departments and business units.
<br>
Project Management: Strong project management skills, capable of handling multiple initiatives simultaneously, including overseeing successful and fast-paced implementations of enterprise software including the electronic health record (EHR).
<br>
Education: Knowledgeable in instructional design methodologies and adult learning principles. Proficient in using e-learning authoring tools, learning management systems (LMS), and virtual training platforms. Demonstrated experience enabling end user competency, confidence, continuous learning, and system mastery.
<br>
Technical: Strong expertise in health information technology, including electronic health records and related systems. Familiarity with cross-venue clinical workflows and health care operations, including revenue cycle, analytics, and other business processes.
<br>
<br>
<b>Required Licenses and Certifications
</b><br>
This position requires that the appropriate Epic certification be successfully obtained and maintained for the assigned area of responsibility within 6 weeks of completing training, if not obtained prior to hire. 180 Days (Required)
<br>
<br>
<b>Functional Accountabilities
</b><br>
<b>Leadership &amp; Strategy
</b><br>
<ul><li>Demonstrate commitment to the EHR training and adoption strategy.
</li></ul><ul><li>Collaborate with IS and department leaders to align training efforts with organizational goals.
</li></ul><ul><li>Provide daily support and guidance to junior training staff and assist in onboarding credentialed trainers and super users.
</li></ul><b>Training Program Development
</b><br>
<ul><li>Design and deliver training curricula for assigned user groups across clinical, operational, and administrative areas.
</li></ul><ul><li>Ensure materials are current, role-specific, and aligned with organizational standards and workflows.
</li></ul><b>Training Environments
</b><br>
<ul><li>Support the maintenance and integrity of training environments and test patient content.
</li></ul><ul><li>Assist in creating realistic, scenario-based training experiences.
</li></ul><b>Implementation &amp; Go-Live Readiness
</b><br>
<ul><li>Coordinate training logistics and execution for system go-lives and upgrades.
</li></ul><ul><li>Work with IS and project teams to ensure users are prepared and supported during transitions.
</li></ul><b>Change Management
</b><br>
<ul><li>Stay informed on system updates and incorporate changes into training sessions.
</li></ul><ul><li>Support change management efforts by promoting new features and addressing user concerns.
</li></ul><b>Performance Monitoring
</b><br>
<ul><li>Use established metrics to assess training effectiveness and user adoption.
</li></ul><ul><li>Spend time regularly in clinical and operational areas to observe system use, identify gaps, and provide coaching.
</li></ul><b>Collaboration
</b><br>
<ul><li>Collaborate with IS teams, department leaders, and vendors to ensure training meets user needs.
</li></ul><ul><li>Promote communication and knowledge sharing across teams.
</li></ul><b>Documentation
</b><br>
<ul><li>Maintain and update training materials, user guides, and support resources.
</li></ul>Ensure resources are accessible and support multiple communication channels.<br>
<ul><li>
</li></ul><p></p><br>
<p><i>The disclosed salary range includes the minimum and maximum rates within which Children&rsquo;s National believes an individual&rsquo;s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children&rsquo;s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual&rsquo;s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children&rsquo;s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.<br>
</i></p><p></p><br>
<p><i>Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The &ldquo;Know Your Rights&rdquo; poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster.<br>
</i></p><p></p><br>
<p><i>Please note that it is the policy of Children's National Hospital to ensure a &ldquo;drug-free&rdquo; work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.</i></p></div>

Sr Technology Trainer Epic

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