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cafm helpdesk operator

Facilities Management and Maintenance Company

<div></div><div>Date: Mar 11, 2026
Location: QA
Company: Facilities Management and Maintenance
<div><div><div><div><h2 class="jobSectionHeader">Main Purpose</h2>
</div></div><div></div><div><div><h2 class="jobSectionHeader">Accountabilities</h2>
</div></div><div></div><div><div><h2 class="jobSectionHeader">Operational</h2>
</div></div><div></div><div><div><h2 class="jobSectionHeader">Qualification</h2></div></div></div></div></div>

CAFM Helpdesk Operator

Acciona- Qatar

Job Summary We are seeking a detail-oriented and proactive CAFM Operator (Arabic Speaker) to join our team. The ideal candidate will be responsible for managing and updating the Computer-Aided Facility Management (CAFM) system, ensuring accurate data entry, work order tracking, and effective coordination between maintenance teams and clients. Fluency in Arabic and English is required. Key Responsibilities ·      Operate and maintain the CAFM system on a daily basis ·      Log, assign, and track work orders and service requests ·      Ensure accurate data entry of assets, PPM schedules, and maintenance records ·      Generate reports related to maintenance activities and system performance ·      Coordinate with maintenance teams, supervisors, and clients ·      Monitor SLA compliance and update job status accordingly ·      Maintain proper documentation and system records ·      Provide administrative support to the facilities management team Requirements ·      Proven experience working with CAFM systems ·      Minimum 2 years of experience in facilities management or related field ·      Fluent in Arabic (spoken and written) and good command of English ·      Strong computer skills (MS Office, especially Excel) ·      Good communication and coordination skills ·      Ability to handle multiple tasks and meet deadlines

Helpdesk and CAFM Coordinator

WorkForce

Job Title: Helpdesk Operator (Arabic &amp; English)Job Summary: Provide first-level support to users by handling inquiries, logging issues, and ensuring timely resolution while delivering excellent customer service in Arabic and English.Key Responsibilities:<ul><li>Respond to user requests via phone, email, or helpdesk system.</li><li>Communicate effectively in Arabic and English.</li><li>Log and track incidents in the ticketing system.</li><li>Perform basic troubleshooting and resolve common issues.</li><li>Escalate complex problems to the appropriate team.</li><li>Follow up with users to ensure issue resolution.</li></ul>Requirements:<ul><li>Fluency in Arabic and English (spoken and written).</li><li>1&ndash;2 years of experience in customer service,helpdesk, or IT support.</li><li>Basic IT troubleshooting skills and familiarity with ticketing systems.</li><li>Good communication and problem-solving skills.</li></ul>Job Types: Full-time, Contract

Helpdesk Operator

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The IT Coordinator will ensure a smooth onboarding and offboarding process for employees, ensuring that all necessary IT equipment and access are provided and revoked as required. This role will also oversee the management and tracking of IT inventory, including laptops, mobile devices, printer cartridges, SIM cards, and other essential IT assets. The IT Coordinator will work closely with the IT Helpdesk team to efficiently handle these processes, thereby reducing the burden on the helpdesk and allowing them to focus on support and troubleshooting tasks.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Seamless Onboarding:
 </li>
 <li>
 Lead the IT component of the onboarding process, ensuring new employees are equipped with the necessary technology and system access to be productive from day one. Collaborate closely with the IT Helpdesk team, HR, and department heads to ensure a seamless and efficient onboarding experience that aligns with company goals.
 </li>
 <li>
 Effective Offboarding:
 </li>
 <li>
 Manage the IT offboarding process to ensure a secure and smooth transition when employees leave the organization. This includes revoking system access, recovering IT assets, and maintaining data security, ensuring compliance with company policies and standards.
 </li>
 <li>
 IT Asset Management:
 </li>
 <li>
 Oversee the lifecycle of IT assets, from procurement requests to retirement, ensuring the organization&rsquo;s technology resources are optimized for performance and availability. This includes managing inventory levels, tracking asset deployment, and coordinating with vendors as needed for after-sales support and services.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Bachelor's degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 Minimum of 1 year of experience in IT support, coordination, or a related role.
 </li>
 <li>
 Strong organizational and time-management skills.
 </li>
 <li>
 Excellent communication skills, with the ability to work effectively with cross-functional teams.
 </li>
 <li>
 Proficiency in IT asset management tools and software.
 </li>
 <li>
 Familiarity with ITIL practices and data protection regulations is a plus.
 </li>
 <li>
 May require occasional after-hours work to accommodate onboarding or offboarding schedules
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

IT Coordinator

Sapphire Plaza Hotel

Job Title: IT SUPPORTLocation: Doha, QatarJob Type: Full-timeJob Description:We are looking for a reliable and proactive IT Support Specialist to join our team.The ideal candidate will be responsible for providing technical assistance to employees, troubleshooting hardware and software issues, and ensuring that our IT systems run smoothly on a daily basis.Key Responsibilities:<ul><li>Provide technical support for desktops, laptops, printers, and other IT equipment</li><li>Troubleshoot hardware, software, and network-related issues</li><li>Install, configure, and maintain computer systems and applications</li><li>Assist employees with IT-related concerns and system access</li><li>Maintain IT inventory and ensure proper documentation of support activities</li><li>Coordinate with external vendors when necessary</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>Minimum 1&ndash;2 years of experience in IT support or helpdesk role</li><li>Basic knowledge of networking, operating systems, and troubleshooting</li><li>Good problem-solving skills and attention to detail</li><li>Ability to work independently and handle multiple tasks</li></ul>Preferred Qualifications:<ul><li>Familiarity with Microsoft Windows environment and basic networking</li><li>Strong communication and customer service skills.</li></ul>Job Type: Full-timePay: From QAR3,000.00 per month

IT Support

University of Doha for Science & Technology

<div>
 
 Overview
 
 
 
 University of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates. The university houses 5 colleges: The College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, in addition to specialized training centers for individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students&rsquo; skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goals nationally and internationally.
 
 
 With more than 700 staff and over 8,000 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students&rsquo; skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar&rsquo;s National Vision 2030 a reality.
 
 
 
 Responsibilities
 
 
 
 The selected candidate will identify and solve IT hardware and application software issues identified by the Helpdesk service tickets, or directly by students, instructors, and prevent disruption of IT services. He/she will Liaise with IT Helpdesk Specialist to understand end-users&rsquo; requests and needs. Consult with employees, students and instructors to determine hardware, software or system issues. The successful candidate will ensure resolution of issues/tickets based on priority and urgency and following the instructions of the IT Support Supervisor. Support employees, students and instructors in the installation and upgrading of software, implementation of file backups, and configurations of systems and applications as and when needed. Identify recurrent IT issues and support in the enhancement of IT services. Meet computer application requirements and apply required updates in a timely and efficient manner to prevent interruption of services. Support the design, development and implementation of new systems and technologies to meet the needs and requirements of each functional area of UDST. Update existing IT systems and ensure ongoing maintenance to facilitate the employees and academic use of current technologies. Identify and meet technology project requirements to enable the completion of these projects. He/ she will Support the preparation of reports for cost-benefit analysis related to technology enhancements and ensure the correct prioritization of equipment and software needs. Support the implementation and enhancement of a standardized quality control protocol for technology troubleshooting that enables timely resolution of computer-related issues for classrooms, labs, academic and employees&rsquo; offices. Remain up to date on current technology trends to ensure best practices are utilized at UDST in the development and implementation of technology solutions. Perform miscellaneous job-related duties as assigned.
 
 
 
 Qualifications
 
 
 
 
 Education and Experience:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required in IT or related field
 </li>
 <li>
 Minimum 5 years of relevant experience in IT or related field
 
 
 </li>
 </ul>
 
 Language:
 
 
 
 Fluency in written and spoken English language required
 
 
 Fluency in written and spoken Arabic is preferred
</div>

IT Support Specialist

Nova Care

Job Title: Roller Operator / Backhoe Loader / Skid Loader / Crane Operator Company: Nova Care Cleaning &amp; Facility Services W.L.L Location: Doha, QatarJob Description:Nova Care Cleaning &amp; Facility Services W.L.L is urgently hiring skilled and licensed Heavy Equipment Operators to support ongoing construction and infrastructure projects across Qatar.We are looking for experienced operators who can safely and efficiently handle equipment on-site.Positions Available:<ul><li>Roller Operator</li><li>Backhoe Loader Operator</li><li>Skid Loader Operator</li><li>Crane Operator</li></ul>Key Responsibilities:<ul><li>Operate assigned heavy equipment safely and efficiently</li><li>Perform excavation, compaction, lifting, and site preparation tasks</li><li>Conduct daily equipment inspection and basic maintenance</li><li>Follow site safety rules and company procedures</li><li>Coordinate with supervisors and site team</li></ul>Requirements:<ul><li>Proven experience in any of the listed equipment</li><li>Valid Qatar Heavy Equipment License (Mandatory)</li><li>Ability to operate assigned machinery independently</li><li>Knowledge of safety standards and construction practices</li><li>Physically fit and ready for site work</li></ul>Benefits:<ul><li>Salary: QAR 2,500 &ndash; 3,500 (depending on experience and equipment)</li><li>Transportation: Provided by company</li><li>Other benefits: As per Qatar Labor Law</li><li>Immediate joining preferred</li></ul>How to Apply:Send your CV via WhatsApp: Strictly No Calls+974 70780796Important: Please clearly mention the position you are applying for (e.g., Roller Operator / Backhoe Operator / Skid Loader / Crane Operator).Job Types: Full-time, Permanent, Contract Contract length: 12 monthsPay: QAR2,500.00 - QAR3,500.00 per month

Roller Operator / Backhoe Loader / Skid Loader / Crane Operator

Explore 47+ Cafm helpdesk operator in Qatar this March. Find roles across top companies and apply now to boost your career.