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bilingual call center representative Jobs in Houston

bilingual call center representative

bilingual front desk patient registrar medical clinic Jobs in Houston

call center i

PROGLOBAL MARKETING LLC

<div><div><div><b>Benefits:</b></div>
<ul><li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Free food &amp; snacks</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div><b>Benefits/Perks</b></div>
<ul><li>Competitive Compensation</li>
<li>Great Work Environment</li>
<li>Career Advancement Opportunities</li>
</ul><div><b>Job Summary</b></div>
<div>We are seeking <b>Telemarketers</b> to join our team! As a Telemarketer, you will be calling established leads and following up with leads, sharing information about services offered, and processing promising leads to the next step. You will also be using CRM to manage a list of leads and clients, calling numbers marked as potential clients, and handling any customer inquiry that comes through. The ideal candidate is comfortable spending a significant amount of time on the phone, has excellent customer sales skills, and has a positive attitude.</div><div><br>
</div>
<div><b>Responsibilities</b></div>
<ul><li>Call potential clients and leads, following scripts and existing sales pitches to promote products and services</li>
<li>Answer all questions to the best of your ability to explain benefits to potential customers</li>
<li>Update CRM to indicate client interest, manage new leads, and maintain proper records of lead contacts</li>
</ul><div><b>Qualifications</b></div>
<ul><li>Strong communication and interpersonal skills</li>
<li>Comfortable speaking with customers over the phone</li>
<li>Positive attitude and willingness to learn</li>
<li>Self-motivated and goal-oriented mindset</li>
<li>Strong work ethic and reliable attendance</li>
<li>Ability to handle objections and remain professional under pressure</li>
<li>Basic computer and data entry skills</li>
<li>Prior sales, customer service, retail, hospitality, collections, appointment setting, call center, or telemarketing experience is a plus, but not required</li></ul></div></div>

Telemarketer

Spring Independent School District

<div><p><b>Days per Year: </b>260</p><p></p><p><b><br>
Min: </b>$46,800</p><p></p><p><b><br>
Mid: $</b>56,389</p><p></p><p><b><br>
JOB DESCRIPTION</b></p><p></p><p><b><br>
JOB TITLE: </b>Technician-Service Desk Support<br>
</p><p></p><p><b>REPORT TO: </b>Coordinator-Service Desk</p><p></p><p><b><br>
WAGE/HOUR STATUS: </b>Nonexempt</p><p></p><p><b><br>
PAY GRADE:</b> IT 1<br>
</p><p></p><p><b>P</b><b>R</b><b>I</b><b>M</b><b>ARY PURPOSE:</b></p><p></p><p><br>
The Service Desk Support Technician provides Level 1 support for incident resolution and service requests reported to the district service desk. The Service Desk Support Technician, through phone or email conversation is responsible for collecting information, accessing support tools and collaborating with additional Spring ISD departments. Additional responsibilities include the initial assessment, triage, research, and resolution of basic incidents or service requests (first call resolution). Problems beyond the scope of their abilities or responsibilities are escalated to the next level technical resources or relevant Spring ISD business areas.</p><p></p><p><br>
All employees of SISD are expected to act with integrity, support organizational goals, communicate in a clear and respectful manner, championing the needs of our students and drive continuous improvement.</p><p></p><p><b><br>
QUALIFICATIONS:
</b></p><p><b>Required:</b></p><ul><li>
High School graduate or GED from an accredited institution</li><li>
Two years or more of related technical experience in a call center environment.</li></ul><p></p><p><b><br>
P</b><b>referred</b><b>:</b></p><ul><li>
Bachelors degree from an accredited college or university</li><li>
Microsoft certified professional a plus.</li><li>
HDI certification a plus</li></ul><p></p><p><b><br>
S</b><b>P</b><b>EC</b><b>IAL NOWLEDGE/SKILLS:</b></p><ul><li>
Proven track record of results driven high quality customer service.</li><li>
Must be able to demonstrate advanced knowledge and ability to operate computer-based systems and software.</li><li>
Must be able to demonstrate ability to triage and troubleshoot intermediate computer-based issues in a call center environment.</li><li>
Must have great verbal and written communication skills in order to effectively interact with customers, team members and IT management.</li><li>
Must be able to demonstrate analytical, organization and prioritization skills.</li><li>
Must have great teamwork and interpersonal skills.</li></ul><p></p><p><b><br>
MAJOR RESPONSIBILITIES AND DUTIES:</b></p><ul><li>
Provide customer service and/or technical support for computers, technology devices, applications and networked-based problems.</li><li>
Document reported issues or requests by creating tickets in an online Service Desk System. Do the initial triage of the ticket by asking pertinent questions, using diagnostic tools and/or escalating the issue.</li><li>
Provide prompt follow up communications via telephone or email about tickets to users when appropriate.</li><li>
Establish priorities on Service Desk tickets based on established Service Desk and Technology Department&rsquo;s guidelines and procedures.</li><li>
Work as the single point of contact for initial technical support and service request.</li><li>
Maintain and improve quality assurance results by adhering to the Technology Department&rsquo;s standard operating procedures and Spring ISD district&rsquo;s policies and procedures.</li><li>
Identify ways to improve business processes with the goal of increasing customer satisfaction. Make recommendations to the Supervisor and as appropriate implement the recommendations. Monitor the result and submit status reports as appropriate.</li><li>
Make the customers&rsquo; experiences the first priority in all operations. Inform customers by explaining procedures, answering questions and providing information.</li><li>
Assist with hardware and software repairs of desktops and laptops (including hard drive, laptop screens, motherboards, etc.).</li><li>
Perform all other duties as assigned.</li></ul><p><b>
WORKING CONDITIONS:</b></p><p></p><p><br>
The usual and customary methods of performing the job&rsquo;s functions require the following physical demands: physical mobility, standing, prolonged sitting and use of a computer, some lifting, carrying, pushing, and/or pulling. This position will also require traveling within the district. Mental demands: Ability to solve problems and deal with a variety of situations; Interface with all levels of leadership, dynamic environment with changing priorities and occasional irregular hours. Ability to be effective in both oral and written communication and the ability to maintain emotional control under stress.</p><p></p><p><br>
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of responsibilities and duties that may</p></div>

Service Desk Technician

CommonSpirit Health

<div><b>Job Summary and Responsibilities</b><div><br>
As a Registered Nurse (RN), you will be a pivotal healthcare professional, delivering compassionate, high-quality care that truly impacts our patients' well-being and recovery.<br>
<br>
Every day, you will leverage your expertise to provide individualized, comprehensive care, making critical assessments, performing skilled procedures, and meticulously implementing patient care plans. You'll collaborate seamlessly within an interdisciplinary team, contributing to a dynamic environment focused on optimal patient outcomes.<br>
<br>
To thrive in this vital role, you will possess keen assessment skills, acute critical thinking, and a patient-first mindset, driven by a profound enthusiasm to help others. Your sense of urgency and dedication to excellence in a fast-paced environment will not only support patient recovery but also fuel your own career advancement.</div><ul><li>
ESSENTIAL KEY JOB RESPONSIBILITIES</li><li>
Assessment: Does admission and ongoing assessment of patient&rsquo;s condition. Provides nursing care to meet the patient&rsquo;s physical, psychological and spiritual needs. Notifies doctor of changes in assessment that require attention.</li><li>
Planning: Designs, directs, evaluates, and documents the plan of care, patient/family teaching and the transition of care plan to include a safe appropriate level of care discharge. Works with other clinical disciplines to meet specialized patient care and discharge needs. Formulates a plan of care and daily goals that takes into consideration the individualized needs of the patient.</li><li>
Implementation: Prepares patients physically, psychologically, and spiritually for treatments, surgeries and diagnostic studies to help reduce patient anxiety. Knows patients' conditions and reports significant changes to Charge Nurse/Team Leader, and/or physician. Implements patient safety initiative and protocols including medication safety practices, physician orders, consult notifications.</li><li>
Evaluation: Reassesses patients at appropriate intervals following interventions. Notifies physician as necessary to modify interventions. Adjusts nursing care to meet patient's emerging and changing needs.</li><li>
Report Skills: Gives and receives report using Bedside Shift Report including family participation. Provides an accurate and comprehensive report to the oncoming shift to help establish continuity of patient care. Receives report from</li></ul><b>
Job Requirements</b><div>
Required</div><ul><li>
Bachelors Of Science Nursing and At least one (1) year of RN experience, 24 - months and</li><li>
Demonstrated competence in Registered Nurse I performance expectations or meets experience requirements upon hire</li><li>
Registered Nurse: TX, upon hire and</li><li>
Basic Life Support - CPR, within 14 - days and</li><li>
Advanced Cardiac Life Support, within 6 - months and</li><li>
Pediatric Advanced Life Support, within 6 - months</li></ul><br>
<div></div>
Where You'll Work<div><br>
Baylor St. Luke&rsquo;s Medical Center is an 1,045 bed facility located in the Texas medical center. A joint venture with Baylor College of Medicine, Baylor St. Luke&rsquo;s is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care, neuroscience, oncology, transplantation, and more. The hospital is home to the Dan L Duncan Comprehensive Cancer Center, a nationally-accredited and NCI-designated comprehensive cancer center. Our new McNair Campus is designed around the human experience&mdash;modeled on evidence-based practices for the safety of patients, visitors, staff, and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care, research, and education.</div><b><br>
Pay Range</b><br>
$35.45 - $55.36 /hour</div>

RN PreOp Jamail OR

Neighbors Emergency Center

<p>Are you looking for a part- or full-time opportunity that lets you connect with people while building valuable skills? We are seeking a personable and motivated Customer Relations Specialist to support our customers and create a positive first impression. In this role, you will route requests and answer questions by phone, in person, and through text and email.</p><p>Our Customer Relations Specialists earn a competitive base salary with the potential to earn additional performance-based pay. There is no limit to the amount of performance pay you can earn, as it is based on the number of outbound calls you make and appointments you set.</p><p> </p><p><strong>Why You Should Apply</strong></p><ul><li>Earn $22–28 per hour, depending on experience</li><li>Join a supportive, professional team that truly believes hard work should be rewarded</li><li>Bonus Potential</li><li>Fun, flexible, family-oriented work environment</li></ul><p><strong>Responsibilities</strong></p><ul><li>High-volume of inbound/outbound calls (80–120 outbound calls/day)</li><li>Focused on booking appointments and converting leads</li><li>Call center or phone sales experience preferred</li><li>Schedule appointments for specialists to meet with homeowners about their home improvement projects</li><li>Create an inviting, inspiring atmosphere that helps guests visualize their project by maintaining a clean, organized showroom and workspace</li><li>Work occasional in-person events to set appointments and provide a positive customer experience</li><li>Build and nurture strong professional connections with customers, earning their trust and respect through consistent and reliable communication</li><li>Assist with other office-related duties as needed</li></ul><p><strong>Requirements</strong></p><ul><li>High School diploma required with Associates or Bachelor’s degree preferred</li><li>Previous experience in a customer support role/call center environment</li><li>Proven superior customer service skills including ability to cross-sell products and services</li><li>Strong phone and verbal communication skills, along with active listening</li><li>Good written/chat communication skills</li><li>Ability to multi-task, set priorities and manage time effectively</li><li>Team player with high attention to detail, accuracy and thoroughness</li><li>· Excellent computer skills, including familiarity with Microsoft applications, customer databases, and scheduling software; ability to navigate multiple windows, screens, and programs; and ability to learn new programs quickly</li></ul><p><strong>Benefits</strong></p><ul><li>Health, dental and vision insurance</li><li>Health Savings/Flexible Spending accounts</li><li>401(k) and pension plan</li><li>Life insurance and supplemental insurance</li><li>Paid time off out of the office - Vacation time, Sick time and Paid Holidays</li><li>Employee referral program</li><li>plus much more!</li></ul>

Customer Relations Specialist - Work from Home FT/PT

City of Houston, TX

<div><div><div><h2 class="jobSectionHeader"><b>POSITION OVERVIEW</b></h2></div>
<p></p><div><div><b>Applications Accepted From: ALL PERSONS INTERESTED</b></div><div><b>
Division/Section: Operations I Landside Operations, Hobby Airport (HOU)</b></div><div><b>
Workdays &amp; Hours: Shift work, rotating schedule, weekend/holidays - subject to change</b></div><br>
<b>
Purpose of Division</b><br>
The Operations Division is responsible for the Airport Operations Centers (AOC), Airside and Landside Operations, Security, Airport Badging Offices, Safety, and Emergency Management at George Bush Intercontinental and William P. Hobby Airport. The team works around the clock ensuring a safe, secure, and efficient customer experience from the roadway to the runway. The Operations Division is also the liaison to key stakeholders such as the Transportation Security Administration(TSA), Houston Fire Department (HFD), Houston Police Department (HPD), Federal Aviation Administration (FAA), and other agencies ensuring the highest level of safety and security for our customers..<br>
<br>
<b>Description of Duties/Essential Functions of the Position</b><br>
The Traffic Operations Agent assists in the daily operational activities to ensure a safe and seamless movement of customers using roadways, terminal(s), and ground transportation. The Traffic Operations Agent maintains efficient operations of roadways and ground transportation activities by identifying impediments, collaborating with peers to delegate tasks based on operational peaks and needs, keeping the Landside Operations Supervisor informed, and staying abreast of changes to Code of Federal Regulations Title 49, Parts 1542, 1540, and other state, local regulations related to the operations of the airport. The Traffic Operations Agent provides a safe airport environment by conducting vehicle and road inspections, monitors weather, coordinating the elimination of safety hazards, controlling emergency responses until relieved, and participating in emergency preparedness events and activities. This position ensures a secure airport environment through compliance enforcement from persons using airport facilities and services. The Traffic Operations Agent achieves compliance through enforcement of airport operation procedures, government regulations, and challenging airport badge holders attempting to bypass security procedures. Further, the Traffic Operations Agent builds working relationships with ground transportation providers based on commitment and trust and proactively anticipate incidents by identifying resolutions to the benefit of all parties involved.<br>
<br>
<b>Essential job duties and responsibilities for the Traffic Operations Agent include but not limited to:</b><br>
<ul><li>Monitors curb zones for safe and efficient traffic flow of both pedestrians and vehicles. Enforces tow and parking regulations and issues citations.</li><li>Monitors passenger and guest access to airport terminals. Assists with traffic accidents and disabled vehicles by notifying emergency personnel and maintenance teams as needed.</li><li>Provides customer service while performing duties. Assists airport customers by answering questions and resolving issues.</li><li>Responds to calls for assistance by customers and the Airport Operations Center (AOC) in a timely manner. Addresses and deescalates situations as appropriate and takes necessary corrective actions to remedy issues that arise.</li><li>In accordance with CFR 1542, which covers airport security and safety, notifies supervisor of any unsafe conditions, violations and/or discrepancies at airport facilities and terminals. May monitor security access points, challenge airport badges, conduct periodic and random checks, in partnership with all stakeholders, tenants, contractors and other governmental agency representatives.</li><li>Completes daily reports/logs of all activities (/vehicle activity, etc.) conducted during a shift.</li><li>May facilitate commercial vehicle processing (i.e. limousines, shuttles, taxis and Transportation Network Company &ldquo;TNC&rdquo; vehicles), including permit sales and compliance by conducting inspections in accordance with applicable regulations and policies.</li><li>Supports passengers, guests, and operational activities during emergencies, outages, construction-related closures and other irregular operations. During emergencies, acts as a field liaison and maintains order following the Airport Emergency Plan and other airport rules and regulations.</li><li>May suggest improvements to the customer experience, such as passenger processing and facility aesthetics, based on observations and/or input of passengers, business partners and team members.</li><li>Contributes to the team by performing other duties as assigned</li></ul><br>
<b>
WORKING CONDITIONS</b><br>
Must be able to stand on hard surfaces, walk for extended periods of time, and multi-task. This position must also be able to work any shift to include: rotating shift, nights, weekends, holidays, and is expected to participate in emergency preparedness events and activities. The position requires intermittent stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required. There are routine discomforts from exposure to heat, cold, moisture/wetness, and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated gross motor movements within low tolerance demands with no real speed requirements.</div><p></p>
<div><h2 class="jobSectionHeader"><b>MINIMUM REQUIREMENTS</b></h2></div>
<div><p><b>EDUCATIONAL REQUIREMENTS:</b><br>
Requires an Associate&rsquo;s degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field.<br>
<br>
<b>EXPERIENCE:</b><br>
Six (6) months of experience in airport operations, airport security, airport safety and/or any other customer service-related field is required.<br>
<br>
<b>Directly related professional experience in airport operations/security or customer service may substitute for the above education requirement on a year-for-year basis.</b><br>
<br>
<b>LICENSES/CLEARANCES:</b><br>
Requires a valid Class C Texas Driver&rsquo;s license and compliance with COH policies on driving.<br>
<b><i>&ldquo;Candidates must be able to obtain all security required badge access including Custom Border Patrol access within 6 months from the hire date.&quot;</i></b></p></div>
<div><h2 class="jobSectionHeader"><b>PREFERENCES</b></h2></div>
<p></p><div><div>Preference will be given to applicants with airport operations, airport security, or law enforcement. Consideration will be given to applicants with customer service experience in an aviation setting. Preference will be given to applicants with experience conducting traffic control for a large facility. Candidates with the ability to communicate effectively verbally and in writing; effective communication when using bilingual or multilingual skills to communicate with customers is a plus. Experience with Microsoft Office Suite and business writing skills is preferred.</div><div></div><div><b><i><br>
*Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.*</i></b></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>GENERAL INFORMATION</b></h2></div>
<div><p><b>SELECTION/SKILLS TESTS REQUIRED</b><br>
The selection process will involve application review and/or interview. Department may administer skills assessment test.<br>
<br>
<b>SAFETY IMPACT POSITION/YES</b><br>
<b>If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.</b><br>
<br>
<b>Pay Grade - 13</b><br>
<br>
<b>SALARY INFORMATION</b><br>
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.<br>
<br>
<b>APPLICATION PROCEDURES</b><br>
<b>Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.</b><br>
<br>
To view your detailed application status, please log-in to your online profile by<br>
visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1858.<br>
<br>
If you need special services or accommodations, call 281-233-1858 TTY 7-1-1) If you need login assistance or technical support call 855-524-5627.<br>
<br>
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.<br>
<br>
<b>All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.</b><br>
<br>
<b>Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit:</b><br>
<br>
<b>EOE Equal Opportunity Employer</b><br>
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.</p></div></div></div>
<br><div><div><div><div><b>Employer</b></div>
<div>City of Houston</div>
</div></div><div><div><div><b>Address</b></div>
<div><p>901 Bagby St<br>
<br>
Houston, Texas, 77002
</p></div></div></div><div><div><div><b>Website</b></div>
<div>https://www.houstontx.gov/</div></div></div></div>

Traffic Operations Agent - Hobby Airport

UTHealth Houston

<div><p>The Research Coordinator I/II supports the conduct of NIH-, industry-, and investigator-initiated research studies within the Neonatal Intensive Care Unit (NICU). This role assists with the day-to-day implementation of ongoing and future studies, including participation in the NICHD Neonatal Research Network.</p><p>
The position is primarily weekday based, with flexibility to accommodate patient screening and consent activities, including occasional weekend or &quot;on call&quot; hours approximately every two months. This role participates in a team-based call rotation to support ongoing enrollment and study needs.</p><p><b>
Key responsibilities </b>include supporting study operations, assisting with coordination of research activities, and serving as a point of communication between clinical and research teams. The role contributes to study execution by screening and consenting parents of eligible infants, collecting and entering study data, and supporting specimen processing as needed.</p><p>
The Research Coordinator is responsible for maintaining accurate and timely study documentation, tracking assigned tasks and study activities, and ensuring work is completed in accordance with protocol and regulatory requirements. This includes supporting data quality efforts, preparing for monitoring visits, and assisting with regulatory documentation and submissions (e.g., IRB-related materials).</p><p><b>
Preferred Skills/Qualifications:</b></p><ul><li><p>
Experience with clinical research in a NICU or inpatient settings. Working with a multidisciplinary healthcare team is preferred.</p></li><li><p>
Experience with patient/family interaction, screening, enrollment, and informed consent processes.</p></li><li><p>
 Knowledge of clinical research regulations, including IRB processes, and FDA requirements.</p></li><li><p>
CITI Certifications (GCP, Human Subjects Research, CRC Foundations, CRC Advanced).</p></li><li><p>
Familiarity with REDCap, EPIC, Beacon, Medidata, or similar data systems.</p></li><li><p>
Bilingual (English/Spanish).</p></li></ul><p><b>
What we do here changes the world.</b> UTHealth Houston is Texas&rsquo; resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That&rsquo;s where you come in.</p><p><b>
Once you join us you won't want to leave.</b> It&rsquo;s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you&rsquo;d expect from a top healthcare organization (benefits, insurance, etc.), plus:</p><ul><li>
100% paid medical premiums for our full-time employees</li><li>
Generous time off (holidays, preventative leave day, both vacation and sick time &ndash; all of which equates to around 37-38 days per year)</li><li>
The longer you stay, the more vacation you&rsquo;ll accrue!</li><li>
Longevity Pay (Monthly payments after two years of service)</li><li>
Build your future with our awesome retirement/pension plan!</li></ul><p><b>
We take care of our employees!</b> As a world-renowned institution, our employees&rsquo; wellbeing is important to us. We offer work/life services such as...</p><ul><li>
Free financial and legal counseling</li><li>
Free mental health counseling services</li><li>
Gym membership discounts and access to wellness programs</li><li>
Other employee discounts including entertainment, car rentals, cell phones, etc.</li><li>
Resources for child and elder care</li><li>
Plus many more!</li></ul><p><b>
Position Summary:</b></p><p>
Assists with human subject research project conduct and management, including participant recruitment and data collection, entry, management, and analysis. Assists with research project logistics, maintaining records, preparing reports, and meeting research milestones and deadlines.</p><p><b>
Position Key Accountabilities:</b></p><ul><li>
Under supervision, assists with human subjects research activities, including participant recruitment, informed consent, data collection through surveys, interviews, observations, and ensuring that all activities are conducted according to study protocols.</li><li>
Organizes, cleans, and maintains databases to ensure accurate data entry and preparation for analysis under close supervision.</li><li>
Maintains confidential records of collected data and ensures accuracy, compliance, and integrity of data. Data may include human subject data and departmental programmatic data. Supports Data Management Sharing (DMS) plan.</li><li>
Prepares annual progress reports and applications for various committees and ensures that all staff have received the proper training/attended the appropriate training courses.</li><li>
Assists in the preparation of progress and annual reports and grant proposals to various funding agencies; works closely with the Office of Sponsored Projects on the submission of grants.</li><li>
May assist with regulatory submissions (i.e. Institutional Review Board(s), FDA, etc).</li><li>
Assist investigator with quantitative and qualitative data analysis, including the creation of figures, tables, and graphs. Helps prepare research papers, presentations, and reports including academic publications and conferences.</li><li>
Conduct reviews of academic journals and databases to gather relevant articles and publications as directed to help prepare manuscripts for publication.</li><li>
Assists with the preparation of budgets and reviews re-budgeting needs and expenditures. Attends research-planning meetings to assist in preparing budget drafts for departmental leadership approval. Assists with invoicing.</li><li>
Assists in preparing for and responding to site monitoring visits, audits, and inspections.</li><li>
May be responsible for maintaining study materials (i.e. test kits, investigational drugs and devices).</li><li>
Performs other duties as assigned.</li></ul><p><b><br>
Certification/Skills:</b></p><ul><li>
None</li></ul><p><b>
Minimum Education:</b></p><p>
Bachelor's Degree in a related field required May substitute required education with equivalent years of experience beyond the minimum experience requirement.</p><p><b>
Minimum Experience:</b></p><p>
Research Coordinator I - None</p><p>
Research Coordinator II - 2 years of relevant experience required May substitute required experience with equivalent years of education beyond the minimum education requirement.</p><p><b>
Physical Requirements:</b></p><p>
Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.</p><p><b>
Security Sensitive:</b></p><p>
This position is a security-sensitive position pursuant to Texas Education Code &sect;51.215 and Texas Government Code &sect;411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code &sect;117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. &sect;791.4.</p><p><b>
Residency Requirement:</b></p><p>
Employees must permanently reside and work in the State of Texas.</p></div>

Research Coordinator I/II - Pediatrics

MD Anderson Cancer Center

<div><b>UT MD Anderson's Genitourinary Cancer Center</b> is among the nation's leading programs for treating cancers of the urinary tract and male reproductive system. Our team-based approach brings together medical oncologists, surgeons, and radiation oncologists to deliver personalized care. We offer advanced treatments such as nerve-sparing prostate surgery, robotic bladder surgery, innovative immunotherapies, and specialized care for genetic conditions like von Hippel-Lindau disease.<br>
<br>
<b>Sr. Administrative Assistant opportunity in the Genitourinary Cancer Center. The ideal candidate must have a high school diploma or equivalent and at least five years of administrative/secretarial experience.</b><br>
<br>
<b>Prefer candidates with Microsoft Office (Teams, Word, PowerPoint, and Excel), Kronos, and prior experience as an Administrative Assistant. Concur and PeopleSoft experience is a plus. Must be able to work well independently or with a team, task-oriented, and organized.
</b><br>
<br>
<b>What's in it for you:</b><br>
<br>
<b>Be at the center of a mission-driven team</b> - Support a leading Genitourinary Cancer Center and play a critical role in keeping operations running smoothly while contributing to meaningful patient care.<br>
<br>
<b>Own and grow your administrative expertise</b> - Gain hands-on experience with payroll, onboarding, compliance, and leadership support while using tools like Microsoft Office, Kronos, Concur, and PeopleSoft.<br>
<br>
<b>Stability with impact and variety</b> - Enjoy a consistent Monday-Friday schedule while managing various responsibilities, from coordinating meetings and events to supporting leaders and improving department processes.<br>
<br>
<b>Shift: </b>Monday-Friday, 8:00 AM - 5:00 PM (fully onsite for the first 6 months, before transitioning to a hybrid schedule)<br>
<br>
<b>KEY FUNCTIONS</b><br>
<br>
HR File maintenance - employee files (paper and electronic)
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Facilitate on-boarding of new hires/transfers: request badge access, iPhone, keys, door signage, etc. as applicable; create personnel file folder, add PD to PD Warehouse, update Outlook mail groups to add/delete; update in-service lists and credentialing.<br>
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Document Retention/Log Management; Verify appropriate credentials and maintain both tracking logs and e-mail monthly reminders.<br>
Comply with Joint Commission standards for personnel files. Conduct biennial file audits to include Education Center training/transcripts. Prepare and relocate documents to off-site storage per institutional record retention schedule, as needed.<br>
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Payroll - Primary Timekeeper<br>
Track attendance points and provide biweekly reports to the unit leadership.<br>
Concur Travel and Expense Support - all titles<br>
Department Emergency planning assistance - update staff telephone list, maintain call-down tree. Mail pick-up and distribution.<br>
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Provide administrative support to the Leadership Team and Staff<br>
Weekly staff meeting coordination. Schedule meetings and manage calendars as needed for the Leadership team. Order and confirm catering, if applicable. Send reminders, create agendas, prepare deliverables, take, transcribe, and distribute minutes (as needed and within one week of meeting). Manage audio/visual support, as needed.<br>
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Professional Recognition Day Coordination
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Create flyers and other signage and e-mail communication and distribute<br>
Manage Supply Par for GU Center<br>
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Procurement Card Holder<br>
Staff Interviews coordination; Create interview packets and provide them to interviewers at least two days prior to the interview date<br>
In collaboration with the AD and respective NM, coordinate Meet and Greet meetings at the 30, 60, and 90-day mark for new hires.<br>
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EDUCATION<br>
Required: High school diploma or equivalent. Five years of administrative/secretarial experience. With preferred associate's degree, three years of required experience and with preferred bachelor's degree, one year of required experience.<br>
Preferred: Associate or bachelor's degree<br>
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EXPERIENCE<br>
Required: Five years of administrative/secretarial experience.
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Preferred: Five years of administrative assistant experience in an oncology clinical/hospital setting. Kronos, Concur, PeopleSoft, and Microsoft Office (Teams, Word, PowerPoint, and Excel) are a plus.<br>
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<b>OTHER REQUIREMENTS: </b>Must pass pre-employment skills test as required and administered by Human Resources.
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The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.<br>
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This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.<br>
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It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html<br>
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Additional Information
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<ul><li>Requisition ID: 181476
</li><li>Employment Status: Full-Time
</li><li>Employee Status: Regular
</li><li>Work Week: Days
</li><li>Minimum Salary: US Dollar (USD) 45,500
</li><li>Midpoint Salary: US Dollar (USD) 57,000
</li><li>Maximum Salary : US Dollar (USD) 68,500
</li><li>FLSA: non-exempt and eligible for overtime pay
</li><li>Fund Type: Hard
</li><li>Work Location: Hybrid Onsite/Remote
</li><li>Pivotal Position: No
</li><li>Referral Bonus Available?: No
</li><li>Relocation Assistance Available?: No
</li></ul><br>
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Sr Administrative Assistant - Genitourinary Cancer Center

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