customer service representative

customer service team lead- dc Jobs in Washington

customer service team lead- dc

call center representative 12 30pm 9pm 20 hr dc

Meridian International Center

<div><div><div><p><b>Employment Status:</b> Exempt</p>
<p><b>
Salary:</b> $180,000 - 190,000 annually</p>
<p><b>
Supervisor</b></p>
<p><b>
Position Summary</b></p>
<p>
Meridian International Center is entering an important period of organizational evolution as it expands partnerships, stakeholder networks, revenue streams, and program models. The Vice President, People &amp; Culture will align people strategy, culture, organizational infrastructure, and HR operations with Meridian&rsquo;s institutional priorities while supporting a high-performing, mission-driven workforce.</p>
<p>
This position is located in Washington D.C. Meridian requires DC, MD, or VA residence for all employees. This position may work partially remotely- 4 days in-person office hours are required.</p>
<p><b>
Position Responsibilities</b></p>
<p><b>
Strategic Leadership &amp; Organizational Effectiveness</b></p>
<ul><li>Develop and implement a people strategy aligned with Meridian&rsquo;s strategic plan, organizational priorities, and evolving operating models.</li></ul>
<ul><li>Lead organizational transformation and change management as Meridian evolves toward more global, network-centric operations while building trust across staff.</li></ul>
<ul><li>Advise the CEO and Executive Leadership Team on workforce planning, organizational design, compensation, succession planning, leadership development, and culture.</li></ul>
<ul><li>Modernize scalable systems for performance management, compensation architecture, onboarding, HR operations, and accountability while protecting Meridian&rsquo;s nonpartisan, mission-driven culture.</li></ul>
<p><b>
Talent, Culture &amp; Organizational Development</b></p>
<ul><li>Lead workforce planning, recruitment, onboarding, succession planning, and talent development to meet current and emerging business needs.</li></ul>
<ul><li>Strengthen employee engagement, communication, collaboration, manager effectiveness, and organizational effectiveness.</li></ul>
<ul><li>Coach leaders on talent management, employee development, performance feedback, and difficult workplace conversations.</li></ul>
<p><b>
Compensation, Performance Management &amp; Professional Development</b></p>
<ul><li>Oversee compensation philosophy, salary administration, job architecture, benefits strategy, and total rewards programs.</li></ul>
<ul><li>Administer performance management to ensure alignment between employee performance and compensation.</li></ul>
<ul><li>Develop and administer professional development requirements to support employee growth, skill development and retention of a qualified workforce.</li></ul>
<p><b>
Compliance &amp; Risk Management</b></p>
<ul><li>Ensure compliance with employment laws, HR best practices, policies, employee relations, workplace investigations, conflict resolution, and employment-related risk management.</li></ul>
<ul><li>Partner with leadership and external advisors on compensation benchmarking, market competitiveness, and executive compensation or benefits analysis as needed.</li></ul>
<p><b>
HR Operations &amp; Systems</b></p>
<ul><li>Improve HR processes, systems, HRIS administration, workforce analytics, reporting, and data governance.</li></ul>
<ul><li>Establish/modernize scalable HR infrastructure to support organizational growth and evolving business requirements.</li></ul>
<ul><li>Manage the HR department budget, vendor relationships, and metrics to assess people program effectiveness.</li></ul>
<p><b>
Candidate Profile</b></p>
<p>
Beyond credentials and functional experience, the following attributes define the candidate who will thrive in this role.</p>
<ul><li>The candidate has experience in creating people and processes structures.</li></ul>
<ul><li>The candidate thrives in a mission driven environment.</li></ul>
<ul><li>The candidate works well with shifting priorities.</li></ul>
<ul><li>The candidate is data and metric driven.</li></ul>
<ul><li>The candidate should possess strong communication skills and be a human centric leader.</li></ul><br>
<p></p>
<p><b>
Qualifications</b></p>
<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, Organizational Development, or related field required; master&rsquo;s degree preferred.</li></ul>
<ul><li>Ten or more years of progressive HR leadership experience; SHRM-SCP, SPHR, or equivalent certification preferred.</li></ul>
<ul><li>Experience advising senior leaders on organizational design, talent strategy, workforce planning, employee relations, and change management.</li></ul>
<ul><li>Demonstrated ability to lead both strategic human capital initiatives and day-to-day HR operations in a mission-driven environment.</li></ul>
<ul><li>Deep knowledge of employment law, HR best practices, HR technology, systems, analytics, and people metrics.</li></ul>
<ul><li>Strong leadership, communication, relationship-building, judgment, discretion, and influencing skills.</li></ul><br>
<p></p>
<p><b>
Employer&rsquo;s Statement</b></p>
<p>
Meridian is committed to creating a diverse environment. We believe in empowering global leaders and amplifying voices of a wide variety of backgrounds to create pathways for greater understanding, shared value and respect for all cultures as connecting people has been our foundation for over 60 years. If you share our values and enthusiasm to promote non-partisan collaboration to address global challenges and opportunities, you can find a home at Meridian.</p>
<p>
As an equal opportunity employer, Meridian promotes equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, personal appearance, pregnancy, childbirth or related medical condition, family responsibilities, marital, veteran or military status, national origin, age, disability, genetic information, matriculation, political affiliation, or any other classification protected by federal, state, or local law. Equal employment opportunity will be offered and maintained to all persons at every stage and condition of employment, including recruiting, hiring, training, upgrading, promotion, transfer, discipline, layoff, recall, and termination.</p>
<p>
Meridian offers a comprehensive benefits package including a full medical plan with no deductible, dental (including orthodontics), a retirement plan with a substantial employer contribution from day one, fully paid life, long- and short-term disability, a variety of voluntary benefits, and generous paid leave and holidays.</p><br>
<p></p>
<p><b>
How to Apply</b></p>
<p>
Please submit both a resume and a cover letter with your application; submissions missing either document will not be considered.</p>
<p>
Qualified candidates should apply. Only candidates being considered for this position will be contacted. PLEASE DO NOT CALL or E-MAIL in reference to this position.</p></div></div></div>

Vice President, People & Culture

Transportation, District Dept

<div></div><div><div><div><p><b>Introduction</b></p><p>
The Pathways to Public Service Program is an initiative that strengthens the pipeline of diverse talent from local colleges and universities into District government roles. The program is designed to provide 12-month public service apprenticeships, professional mentorship, and direct hiring pathways for participants into full-time government employment. Participants gain practical skills and mentorship, while employers benefit from a pipeline of early-career talent, fresh ideas, and coordinated support from DOES and DCHR.</p><p><b>
Application Criteria</b></p><p>
To complete your application for this role, please submit the following:</p><ul><li>R&eacute;sum&eacute;</li><li>Cover letter detailing relevant experiences</li><li>Unofficial transcript. <b>Must be uploaded with Resume'.</b></li></ul><p><b>
Duties and Responsibilities</b></p><p>
Depending on the agency to which assigned, the incumbent may perform any combination or all of the following duties: Prepares position vacancy announcements, in collaboration with the manager, supervisor or other senior level staff, comparing the vacancy announcements with the position descriptions. Reviews vacancy announcements for quality and accuracy to advertise jobs. In conjunction with the hiring manager, assures that position vacancies are posted in the appropriate media, including newspapers, list serves, and websites. Interprets, analyzes, and applies qualification standards, position requirements, job analysis, and evaluation plans. Determines qualification requirements for all levels of jobs, including nonsupervisory, supervisory and managerial with non-specialized and specialized requirements in accordance with regulations, rules, and industry standards. Prepares and/or reviews Selection Certificates which list eligible job applicants, assuring adherence and compliance with the procedural requirements of the Department of Human Resources (DCHR), and conformance with the goals and objectives of the agency. Conducts personal reference checks on applicants.</p><p>
Initiates personnel action for new employees in PeopleSoft. Creates the Job Requisition in the ASMP PeopleSoft system. Enters personnel actions, requisitions, etc. into PeopleSoft. May, conduct in-house orientation of new employee as it relates to the policies and procedures outlined for the agency. As a representative of the agency, assists with and attends recruitment activities including job fairs. Updates and modifies agency position descriptions, in consultation with the agency's managers and supervisors. Makes recommendations on the impact of proposals on career patterns and grade alignment, proposed position structure, position descriptions, and similar issues. Reviews Requests for Personnel Actions, Requests for Advance Leave or Advance Leave Without Pay, and Selection Certificates to assure adherence and compliance with the procedural requirements of DCHR, and conformance with the goals and objectives of the agency.</p><p><b>
Qualifications</b></p><p>
To participate in the Pathways to Public Service, you must have the following eligibility requirements:</p><ul><li>College graduate with a bachelor&rsquo;s degree in either December 2025 or May 2026.</li><li>Commit to being a resident of the District of Columbia within 180 days.</li></ul><p><b>
Specialized Experience:</b> This position requires one (1) year of specialized experience equivalent to the next lowest grade level in the District of Columbia government. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Specialized experience is experience which is directly related to the line of work of the position and has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.</p><p><b>
Licensures &amp; Certifications</b></p><p>
None</p><p><b>
Work Conditions/Environment</b></p><p>
The work area is adequately lighted, heated, and ventilated. The work environment involves everyday risks or discomforts that require normal safety precautions.</p><p><b>
Other Significant Facts</b></p><p><b>
Tour of Duty</b>: Monday - Friday 8:30 am - 5:00 pm</p><p><b>
Operating Status: </b>In-person reporting, flexible and limited telework options available upon position eligibility and operational needs.</p><p><b>
Promotion Potential: </b>No known promotion potential</p><p><b>
Duration of Appointment: </b>Career Service - Term (13 month appointment)</p><p><b>
Pay Plan, Series, Grade</b>: CS-0201-11</p><p><b>
Collective Bargaining Unit:</b> This position is not covered under collective bargaining.</p><p><b>
Position Designation:</b> This position has been designated as Security Sensitive therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability, and as such, incumbents of this position shall be subject to criminal background checks, background investigations, and mandatory drug and alcohol testing, as applicable.</p><p><b>
DC Government Benefits</b></p><p>
District government provides a full benefits package including:</p><ul><li>Health insurance</li><li>Dental insurance</li><li>Vision Insurance</li><li>Group Life Insurance</li><li>Short-term Disability</li><li>Long-term Disability</li><li>Commuter Benefits</li><li>Flexible Spending Accounts</li><li>Healthcare Flexible Spending Accounts</li><li>Dependent Care Flexible Spending Accounts</li><li>Indemnity Coverage provided through Aflac</li><li>Employee Assistance Program: Counseling; legal and financial services; identity theft services; work-life referral services for child and elder care, lactation support, home repairs, pet care, etc.; wellness coaching; and more.</li></ul><p><b>
EEO Statement:</b> The District of Columbia Government does not discriminate or retaliate in employment on the basis of race, color, religion, sex, pregnancy, gender identity and expression, national origin, family responsibilities, political affiliation, sexual orientation, marital status, homeless status, disability, genetic information, age, membership in an employee organization, participation in a legally protected activity, parental status, matriculation, personal appearance, credit information, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking, military service, or other non-merit factor.</p><p>
Submission of a resume alone is NOT a complete application. This position may require the completion of additional form/s and/or supplemental materials. Failure to provide the required information and/or materials will result in your application not being considered for employment.</p><p>
If you have any questions, or need support with your application, please contact careerpathways@dc.gov for assistance.</p></div></div></div>

Pathways to Public Service Program - Human Resources Specialist - District Department of Transportation

Dept of Employment Services

<div></div><div><div><div><p><b>Introduction</b></p><p>
The Pathways to Public Service Program is an initiative that strengthens the pipeline of diverse talent from local colleges and universities into District government roles. The program is designed to provide 12-month public service apprenticeships, professional mentorship, and direct hiring pathways for participants into full-time government employment. Participants gain practical skills and mentorship, while employers benefit from a pipeline of early-career talent, fresh ideas, and coordinated support from DOES and DCHR.</p><p>
This position is located in the Department of Employment Services (DOES), Office of the Director, located at 4058 Minnesota Avenue NE, Washington, DC. The incumbent will be responsible for researching and analyzing program reports, contacting programs for information concerning policies and procedures, collecting timelines of reporting due dates, assisting the program analysts with their bureau work.</p><p><b>
Application Criteria</b></p><p>
To complete your application for this role, please submit the following:</p><ul><li>R&eacute;sum&eacute;</li><li>Cover letter detailing relevant experiences</li><li>Unofficial transcript. <b>Must be uploaded with Resume'.</b></li></ul><p><b>
Duties and Responsibilities</b></p><p>
Responds to a variety of inquiries requiring technical knowledge and refers other inquiries to appropriate office staff or to other organizations, as required. Handles various requests for information and resolves or assists in resolving a variety of conflicts that may arise, Receives and screens incoming correspondence and determines appropriate action. Determines those that can be acted upon personally and takes necessary action. Refers correspondence requiring supervisor's attention to supervisor or other appropriate staff person. Maintains control records on incoming correspondence and action documents and follows up on work in process to ensure timely reply or action. Performs administrative, program, and technical work to support the assigned program and its operations. Apply a broad and extensive technical and administrative procedures, methods, and techniques to support managers, supervisors, and high-level specialists.</p><p>
Prepares, receives, reviews, and verifies office documents. Maintains office records, locates and compiles data/information from files for the development of reports. Keeps a project calendar and informs staff of deadlines, other important dates, and similar administrative support work. Receives requests for information from other offices within the agency concerning programs(s) under the supervisor's control. Composes general correspondence pertaining to administrative matters (e.g., letters, memoranda, reports, etc.). Reviews correspondence and documents that were prepared for signature of the supervisor or high-level managers for correct format. Grammar, punctuation and any other special policy requirements. Coordinates corrective action with the appropriate official or office when errors are identified. Serves as liaison between the supervisor and departmental employees.</p><p><b>
Qualifications</b></p><p>
To participate in the Pathways to Public Service, you must have the following eligibility requirements:</p><ul><li>College graduate with a bachelor&rsquo;s degree in either December 2025 or May 2026.</li><li>Commit to being a resident of the District of Columbia within 180 days.</li></ul><p><b>
Specialized Experience: </b>This position requires one (1) year of specialized experience equivalent to the next lowest grade level in the District of Columbia government. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Specialized experience is experience which is directly related to the line of work of the position and has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.</p><p><b>
Licensures &amp; Certifications</b></p><p>
None</p><p><b>
Work Conditions/Environment</b></p><p>
Work is typically performed in an office setting (or cubicle), and the work area is adequately lit, heated and ventilated.</p><p><b>
Other Significant Facts</b></p><p><b>
Tour of Duty: </b>Monday - Friday 8:30 am - 5:00 pm</p><p><b>
Operating Status: </b>In-person reporting, flexible and limited telework options available upon position eligibility and operational needs.</p><p><b>
Promotion Potential: </b>No known promotion potential</p><p><b>
Duration of Appointment</b>: Career Service - Term (13 month appointment)</p><p><b>
Pay Plan, Series, Grade</b>:CS-0301-11</p><p><b>
Collective Bargaining Unit: </b>This position is not covered under collective bargaining.</p><p><b>
Position Designation: </b>This position has been designated as Security Sensitive therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability, and as such, incumbents of this position shall be subject to criminal background checks, background investigations, and mandatory drug and alcohol testing, as applicable.</p><p><b>
DC Government Benefits</b></p><p>
District government provides a full benefits package including:</p><ul><li>Health insurance</li><li>Dental insurance</li><li>Vision Insurance</li><li>Group Life Insurance</li><li>Short-term Disability</li><li>Long-term Disability</li><li>Commuter Benefits</li><li>Flexible Spending Accounts</li><li>Healthcare Flexible Spending Accounts</li><li>Dependent Care Flexible Spending Accounts</li><li>Indemnity Coverage provided through Aflac</li><li>Employee Assistance Program: Counseling; legal and financial services; identity theft services; work-life referral services for child and elder care, lactation support, home repairs, pet care, etc.; wellness coaching; and more.</li></ul><p><b>
EEO Statement:</b> The District of Columbia Government does not discriminate or retaliate in employment on the basis of race, color, religion, sex, pregnancy, gender identity and expression, national origin, family responsibilities, political affiliation, sexual orientation, marital status, homeless status, disability, genetic information, age, membership in an employee organization, participation in a legally protected activity, parental status, matriculation, personal appearance, credit information, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking, military service, or other non-merit factor.</p><p><b>
Submission of a resume alone is NOT a complete application. This position may require the completion of additional form/s and/or supplemental materials. Failure to provide the required information and/or materials will result in your application not being considered for employment.</b></p><p><i>
If you have any questions, or need support with your application, please contact careerpathways@dc.gov for assistance.</i></p></div></div></div>

Pathways to Public Service Program -Program Analyst (OOD)- Department of Employment Services

Inter-American Development Bank

<div><div><div><div><div>City: Washington DC
</div></div></div></div><div><div><div><div>Company: IDB
</div></div></div></div><div><div><div><div>Posting End Date: 8/12/2026 11:59 PM EST
</div></div></div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>We improve lives
</b></h2></div><div><p>The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>About this position
</b></h2></div><div><p>We are looking for a highly experienced, strategic, and innovative Senior Citizen Security Specialist to work in the Citizen Security (CIS) Division, within the Institutions for Development (IFD) Sector of the Vice Presidency for Sectors and Knowledge (VPS).
</p><p>The CIS Division is responsible for conceptualizing, preparing, and supporting the execution and supervision of the IDB's sector operations in the field of Citizen Security and Criminal Justice. The Division also leads the development of sector strategies, policies, guidelines, knowledge products, and evidence to support governments in addressing crime, violence, and organized crime challenges across Latin America and the Caribbean.
</p><p>The selected candidate will provide technical leadership and serve as a focal point for governments, regional organizations, and international partners in the development and implementation of citizen security, violence prevention, criminal justice, and organized crime initiatives. The position will play a leading role in policy dialogue, operational design and supervision, knowledge generation, and coordination of regional and international initiatives.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>What you&rsquo;ll do
</b></h2></div><div><ul><li>Lead the design, supervision, and evaluation of Citizen Security and Criminal Justice operations and support governmental agencies in the planning and monitoring of projects and programs.
</li><li>Serve as the Division&rsquo;s focal point and technical advisor for governments, regional organizations, and international partners on citizen security, violence prevention, criminal justice, and organized crime.
</li><li>Contribute to policy dialogue with public and international sector counterparts and support the development and implementation of evidence-based policies, strategies, and institutional reforms.
</li><li>Promote and coordinate regional and international initiatives aimed at addressing crime, violence, and organized crime.
</li><li>Provide technical leadership in the development and management of programs focused on violence prevention, criminal justice, public safety, and responses to organized crime.
</li><li>Work in multidisciplinary and cross-sector teams to develop complex and innovative projects at different levels of government.
</li><li>Promote innovative approaches to address key sector challenges and strengthen institutional capacities.
</li><li>Proactively define the development and promotion of tools, methodologies, procedures, policies, and best practices in Citizen Security and Criminal Justice.
</li><li>Conduct and oversee analytical work, knowledge generation, and evidence-building activities to support policymaking and operational effectiveness.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>What you'll need
</b></h2></div><div><p><b>&bull; Education: </b>Master's degree required. Ph.D. strongly preferred in Criminology, Public Policy, Public Administration, Law, Political Science, Economics, International Development, Security Studies, Sociology, or other fields relevant to the responsibilities of the role.
</p><p><b>&bull; Experience: </b>At least 5 years (preferably 10) of progressively responsible professional experience in citizen security, criminal justice, violence prevention, organized crime, or related fields.
</p><p><b>&bull; Languages: </b>Proficiency in Spanish and English, spoken and written, is required. Additional knowledge of French and Portuguese is preferable.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Requirements
</b></h2></div><div><p><b>&bull; Citizenship: </b>You are a citizen of one of our 48-member countries. We may offer assistance with relocation and visa applications for you and your eligible dependents.
</p><p><b>&bull; Consanguinity: </b>You have no family members (up to the fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab,
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Type of contract and duration
</b></h2></div><div><p>International staff contract, 36 months initially, renewable upon mutual agreement.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>What we offer
</b></h2></div><div><div>The IDB group provides benefits that respond to the different needs and moments of an employee's life. These benefits include:
<br>
<ul><li>A competitive compensation package, including an annual base salary expressed on a net-of-tax basis.
</li></ul>-Leaves and vacations: 24 days of paid time off + 8 personal days + sick leave + gender- neutral parental leave.
<br>
<ul><li>Health Insurance: IDB Group provides employees and eligible dependents with a robust medical benefitsprogram that covers medical, dental, vision, preventive care, and prescription drugs.
</li><li>Pension plan: defined benefit pension plan that provides financial security and support employees inplanning for their future.
</li><li>We offer assistance with relocation and visa applications for you and your family when it applies.
</li><li>Hybrid and flexible work schedules.
</li><li>Health and well-being: Access to our Health Services Center that provides preventive care and healtheducation for employees.
</li><li>Development support: We offer tools to boost your professional profile, such as mentoring, 1:1 professionalcounseling, training and learning opportunities, language classes, mobility options, among others.
</li><li>Other perks: Lactation Room, Daycare Center, Gym, Bike Racks, Parking, Spouse Career Program, andothers.
</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>Our culture
</b></h2></div><div><div>At the IDB, we work so everyone brings their best and authentic selves to work while finding their purpose. Our people consistently strive for excellence, and we recognize and celebrate the impact of their contributions.
</div><div>In our efforts to drive innovation, we intentionally include all voices, cultivate a sense of belonging and champion fairness. We welcome individuals from underrepresented groups to join us and share their unique perspectives.
</div><p>We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job interview process. If you require an accommodation to complete this application, please email us at accommodations@iadb.org .</p></div></div></div></div></div></div></div></div>

Citizen Security Senior Specialist

One Federal Solution

<div><p>The Human Resources Data Analyst will support enterprise human capital initiatives by analyzing workforce data, developing dashboards and reports, and identifying trends that support strategic decision-making. This role requires strong analytical capabilities, experience with business intelligence tools, and the ability to communicate complex data in a meaningful way to executive leadership and stakeholders.</p>
Key Responsibilities<ul><li>
Develop, maintain, and enhance human capital dashboards, scorecards, reports, and key performance indicators (KPIs).
</li><li>Analyze workforce data to identify trends, risks, and opportunities for process improvement.
</li><li>Create data visualizations and automated reporting solutions using business intelligence tools.
</li><li>Develop business process models and workflow documentation using Business Process Model and Notation (BPMN).
</li><li>Utilize Tableau, Power Automate, SharePoint, and Microsoft Power BI to support reporting and data analysis initiatives.
</li><li>Audit and validate HR data to ensure accuracy, consistency, and integrity across multiple systems.
</li><li>Produce executive briefings, presentations, and analytical reports that support strategic workforce planning.
</li><li>Collaborate with stakeholders to gather reporting requirements and develop data-driven solutions.
</li><li>Identify opportunities to automate manual reporting processes and improve operational efficiency.
</li><li>Support ad hoc reporting requests and provide recommendations based on quantitative and qualitative analysis.
</li></ul>Required Qualifications<ul><li>
Master's degree from an accredited college or university.
</li><li>Minimum of 12 years of project, program management, or related professional experience.
</li><li>Minimum of 8 years conducting analytical and support activities.
</li><li>Strong analytical, organizational, and problem-solving skills.
</li><li>Experience collecting, organizing, analyzing, and interpreting complex datasets.
</li><li>Proficiency with Microsoft Project and Microsoft Office applications.
</li><li>Ability to effectively communicate technical information to both technical and non-technical audiences.
</li><li>Ability to manage multiple priorities in a fast-paced environment.
</li></ul>Preferred Qualifications<ul><li>
Experience supporting Federal Human Resources or Human Capital programs.
</li><li>Experience with Tableau, Power BI, SharePoint, Power Automate, Microsoft Access, Excel, PowerPoint, and Visio.
</li><li>Experience developing workforce analytics dashboards and executive-level reports.
</li><li>Knowledge of business process modeling and process improvement methodologies.
</li><li>Experience supporting federal government clients.</li></ul>
About One Federal Solution<p>
One Federal Solution (OFS) is an innovative Professional Services provider with over 20 years of experience supporting Defense and Civilian agencies. OFS specializes in Business Intelligence, Acquisition and Procurement, and other Professional Services. We are pioneers, builders, thought leaders, and pride ourselves in thinking outside the box to co-create with our customers, helping them achieve excellent enterprise wide outcomes. As a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), OFS is committed to providing people who deliver high performance and excellence to our government partners.</p></div>

Human Resources Data Analyst

The Heritage Foundation

<div><div>Washington, DC
</div><div>Full Time
</div><div>Center for Technology and the Human Person
</div><div>Mid Level</div></div>
<br><div><p><b>Title</b><b>: Policy Analyst, Center for Technology and the Human Person</b></p>
<p><b>Reports to:</b><b> Director, Center for Technology and the Human Person</b></p>
<p><b>Job Summary:</b> The Policy Analyst contributes to Heritage&rsquo;s technology policy in artificial intelligence (AI), hard-tech, and biotechnologies. This position helps build out the Center&rsquo;s work in AI and hard tech, including semiconductors and robotics. The work of Policy Analyst includes research, writing, public speaking, and media engagement, involving laws, policies, and rulemaking by federal and state agencies related to cutting edge technologies.</p>
<p><b>Job Duties:</b></p>
<ul><li>Conduct policy analysis and scholarly research and contribute major sections of research to joint reports.</li>
<li>Develop innovative policy recommendations and proposals.
</li><li>Organize large quantities of data and information into effective policy or advocacy papers.</li>
<li>Help organize events and meetings with key stakeholders.</li>
<li>Represent Heritage as a speaker or participant in public functions and conferences.</li>
<li>Participate in the greater public policy community and debate on tech policy issues.</li>
<li>Effectively interact with Congressional members and staff.</li>
<li>Help prepare Congressional testimonies, state testimonies, public comments on rulemaking, and written model legislation at the state and federal level.</li>
<li>Participate in Heritage&rsquo;s internal AI Use Policy committee.</li></ul><br>
<p></p><p><b>Qualifications:</b></p>
<p>Education: B.A. in related field required
</p><p>Experience: 4+ years of research and writing experience in tech and tech policy research</p>
<p>Communication: Excellent, fast, and convincing writing for both research and commentary</p>
<p>Technology: Coding experience; Microsoft Suite, strong facility in relevant social media platforms, with LLMs such as Gemini, ChatGPT, Grok, and Claude</p><p><br>
</p><p><b>Other Requirements:
</b></p><ul><li>Understand and support the Heritage mission and vision for America, and the department&rsquo;s goals and objectives.</li>
<li>Promote policies consistent with Heritage&rsquo;s priorities; speak with one voice.</li>
<li>High level of professionalism (adaptability, maturity, integrity, accountability).</li>
<li>Highly organized with the ability to maintain careful attention to detail, prioritize and manage multiple projects simultaneously, and follow through in a timely manner.</li>
<li>Outstanding research and analysis, with an emphasis on accuracy, insightfulness, and timeliness.</li>
<li>Knowledge level: Relatively in-depth knowledge of two or more public policy areas, such as LLMs and semiconductor manufacturing.</li>
<li>Ability to develop AI agents and workflows for internal use.</li>
<li>Exceptional organization, timeliness, and attention to detail,</li>
<li>Ability to multi-task and prioritize in a fast-paced environment.</li></ul><br>
<p></p><p><b>Benefits and Salary:
</b></p><p>The Heritage Foundation offers a highly competitive benefits package that includes, but is not limited to, best-in-class health care, vision, and dental insurance, employer-sponsored retirement funding, &ldquo;take what you need&rdquo; PTO and sick leave, 14 weeks of paid leave for new moms and 6 weeks of paid leave for new dads, among other programs.</p>
<p>The salary range for this role is $90,000 - $115,000 annually. This position is also eligible for a merit based annual bonus. The range is a good faith estimate, and the final salary offered to a selected candidate depends on a variety of factors including, but not limited to, the candidate&rsquo;s experience, education, and other qualifications; internal and external market pay for comparable jobs; and level of hire based on aforementioned qualifications.</p></div>

Policy Analyst, Center for Technology and the Human Person

REHAB SOLUTIONS, LLC

<p>We are a Team focused; therapist operated company that provides therapy services in Washington DC. Our mission is to empower our therapist to be 'The' difference in their clients' lives. We provide Therapy services in LTACH and SNF settings in Washington DC. These facilities provide an onsite cafeteria, appropriate documentation space, and plenty of free parking. We also provide a mentoring program designed to develop your level of comfort with various treatment approaches.</p><p>We are now seeking a Physical Therapist to join our team. Your role would be to:</p><p>Evaluate and treat</p><p>Supervise Assistants</p><p>Provide excellent customer service</p><p>Attend required facility meetings</p><p>Operate within your scope of practice</p><p>Promote a positive work environment</p><p>As a member of the Therapy department, you will work with OT's and SLP's while reporting to our Director of Rehabilitation.</p><p>Our ideal candidate would have experience working with residents in Hospitals and or SNFs:</p><ul><li>college Degree/graduate of therapy program</li><li>computer skills for electronic medical record keeping</li><li>license to practice (or looking to obtain) in DC</li><li>strong desire to make a difference</li></ul><p>www.rehab-solutions.com</p><p>Job Types: Full-time, Part-time, PRN, Per diem</p><p>Pay: $47.00 - $60.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Continuing education credits</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Medical Specialty:</p><ul><li>Geriatrics</li><li>Home Health</li><li>Neurology</li><li>Orthopedics</li><li>Physical &amp; Rehabilitation Medicine</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>License/Certification:</p><ul><li>CPR Certification (Preferred)</li><li>Physical Therapy License (Required)</li></ul><p>Work Location: In person</p>

Physical Therapist

Explore 82+ Call center representative 12 30pm 9pm 20 hr dc in Washington this August. Find roles across top companies and apply now to boost your career.