call center representative (12:30pm-9pm) - $20/hr - dc

customer service rep (09101) - 293 e telegraph st

call center representative (12:30pm-9pm) - $20/hr - dc Jobs in Washington

client success representative (remote) Jobs in Washington

client success representative (remote)

customer service rep (09101) - 293 e telegraph st Jobs in Washington

customer service representative Jobs in Washington

customer service representative

customer service team lead- dc Jobs in Washington

customer service team lead- dc

customer service rep 09101 293 e telegraph st

Domino's

<div><b>Job Description</b><p><br>
Customer Service Representative</p><p></p><p><br>
Duties &amp; Responsibilities:</p><p></p><p><br>
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.</p><p></p><p><br>
Your job responsibilities would include (but are not limited to):</p><p></p><p><br>
Greeting customers and taking orders with a smile!</p><p>
Operating the cash register and collecting payment from customers.</p><p>
Making consistent products within Domino&rsquo;s Pizza guidelines.</p><p>
Maintaining a clean and organized work environment from our customer&rsquo;s viewpoint.</p><p>
Always maintain a professional appearance in compliance within the Domino's Pizza Grooming Standards.</p><p></p><p><br>
What are we looking for?</p><p>
A fun and friendly person, who is comfortable talking to strangers.</p><p>
A team player who is punctual and has a positive attitude!</p><b><br>
Qualifications</b><p><br>
Must be 16 years or older. No experience necessary.</p><b><br>
Additional Information</b><p><br>
All your information will be kept confidential according to EEO guidelines.</p></div>

Customer Service Rep (09101) - 293 E Telegraph St

OBXtek Inc.

<div>Responsibilities:
<p>
OBXtek is seeking a <b>Support &amp; Data Specialist </b>to assist The Data &amp; Systems Support Team, which ensures critical information is captured as USAID winds down its operations. The Support Specialist provides user support related to e-GOV systems, vendor profile administration and data quality control.</p><p></p><div><b><br>
Key Responsibilities:</b></div><ul><li>
Provide system support for users on all applications listed below that are maintained by the Systems Support Division of M/OAA/SSG (Systems Support Group).</li><li>
Troubleshoot user issues with the following e-GOV systems:FPDS-NG (Federal Procurement Data System-Next Generation) System for Award Management (SAM)/Entity Information):<ul><li>
Assist users with vendor assistance on System for Award Management (SAM) registration to include: obtaining a Unique Entity Identifier (UEI) and proper NCAGE (NATO Commercial and Government Entity) or CAGE Code</li><li>
Provide Tier 1 and Tier 2 support utilizing Service Now including. Assign newly created tickets within team. Reassigning tickets to appropriate teams as needed</li><li>
Provide additional support as needed to Agency A&amp;A professionals on SAM (Entity Information) and FPDS-NG.</li></ul></li><li>
Manage Agency vendor records including creation of new vendors, updates to existing vendors, and syncing data with SAM.gov vendor extracts.</li><li>
Assist with the daily loading of SAM.gov vendor extracts into Agency systems</li><li>
Provide support for data quality initiatives such as:
<ul><li>Processing vendor corrections.
</li><li>Making corrections to reported data based on A&amp;A professional requests.
</li><li>Assisting with data entry in various systems as part of Agency cleanup initiatives</li></ul></li></ul><div></div><div><br>
Candidates must have no prior work experience with/for USAID</div><br>
<div></div>
Qualifications:
<p><b>
Have or be able to obtain a Public Trust</b></p><br>
<div></div><ul><li>
At least 5 years of direct experience managing large data sets and information systems at a USG department/agency.</li><li>
Bachelor&rsquo;s degree in Management Information Systems or equivalent.</li><li>
Ability to diagnose and resolve basic technical issues with eGov applications.</li><li>
Excellent communications skills.</li><li>
Customer service experience required</li><li>
Knowledge of Service Now preferred.</li><li>
Ability to quickly learn new eGOV and Agency specific systems/applications.</li><li>
Candidates must have no prior work experience with/for USAID</li></ul><br>
<div></div>
Security Clearance: Public Trust Company Information:
<div>
Headquartered in McLean, Virginia and founded in 2009, OBXtek is a fast-growing leader in the government contracting field. Our mission is <b><i>Our People&hellip;Our Reputation.</i></b> Our people are trained professionals who enhance our customers&rsquo; knowledge and innovation using technology, collaboration, and education.</div><div></div><div><br>
We offer a robust suite of benefits including comprehensive medical, dental and vision plans, Flexible Spending Accounts, matching 401K, paid time off, tuition reimbursement plans and much more.</div><div></div><div><br>
As a government contractor, OBXtek pairs lessons learned across disciplines with industry standard quality practices such as CMMC Level 2, CMMI-Dev Level III, ITIL, 6Sigma, PMI, and ISO. Our rapid growth has been recognized by INC500, the Washington Business Journal, and Washington Technology magazine.</div><div></div><div><b><br>
OBXtek is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, gender identity, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.</b></div></div>

Support & Data Specialist

CREATIVE CORRECTIONS

<div><p>Law Advisor/Enforcement Washington, District Of Columbia</p><br>
<p></p>
<div>
</div><div><h3 class="jobSectionHeader"><b>Description</b></h3>
<p></p><p>Creative Corrections is actively recruiting exceptional candidates to be considered for a <b>Program Advisor </b>position located in Washington, DC. This will be a contract role within the U.S. Department of State. The U.S. Department of State is the lead institution for the conduct of American diplomacy and the Secretary of State is the President&rsquo;s principal foreign policy advisor. The Department of State&rsquo;s mission is to advance U.S. national security interests, fight terrorism, protect U.S. interests abroad, and implement foreign policy initiatives that build a freer, prosperous and secure world.</p>
<p>The Bureau of International Narcotics and Law Enforcement Affairs (INL) keeps Americans safe at home by countering international crime, illegal drugs, and instability abroad. INL helps countries deliver justice and fairness by strengthening their police, courts, and corrections systems. These efforts reduce the amount of crime and illegal drugs reaching U.S. shores.</p>
<p>INL&rsquo;s Office of Results and Criminal Deterrence (INL/RCD) plays a leadership role in INL, the Department, and the interagency in combating corruption and transnational organized crime internationally, including through management of several anticrime sanctions and deterrence tools. The Anticrime Sanctions and Deterrence Tools Branch implements corruption-related visa restrictions and related sanctions programs, as well as the Narcotics and Transnational Organized Crime Rewards Programs (NRP/TOCRP). INL administers two corruption-related visa denial authorities: Presidential Proclamation 7750 (PP 7750) and the Anti-Kleptocracy Provision in Section 7031(c) of the annual Appropriations Act. These two authorities allow the Department to deny visas to current and former corrupt officials, their corrupt affiliates, and their immediate family members. INL also supports implementation of Executive Order (E.O.) 13818 (entitled &ldquo;Blocking the Property of Persons Involved in Serious Human Rights Abuse or Corruption&rdquo;), which implements the Global Magnitsky Human Rights Accountability Act of 2016, as well as E.O. 14059 (illicit drugs) and E.O. 13581 (TOC).</p>
<p><b><i>This position is contingent upon award of contract for BPA Call.</i></b></p>
<p><b>POSITION OVERVIEW</b></p>
<p>TITLE: Program Advisor</p>
<p>LOCATION: Washington, DC.</p>
<p>SECURITY CLEARANCE: A Secret security clearance is required for this position; however, the contractor may begin work with an interim Secret security clearance.</p>
<p>CLOSING DATE: August 18, 2026</p>
<p><b>POSITION DESCRIPTION</b></p>
<p>The Advisor serves on a several-person unit, managed by a Branch Chief. The Advisor, under the direction of the Division Chief, Branch Chief, and Team Lead, will support implementation of PP 7750, Section 7031(c), and Global Magnitsky sanctions, as well as related sanctions tasks related to Narcotics and TOC Rewards Program. The Advisor will serve as an action officer supporting a geographic region or regions and will be the initial point of contact for all incoming actions regarding assignment from Departmental offices, U.S. embassies/posts, other U.S. government (USG) agencies, international organizations, foreign governments, non‑governmental organizations, or other sources. The Advisor will develop cases, including research and analysis of information; coordination with posts, relevant bureaus and the interagency; interaction with non-governmental sources for proposed case and substantiating information; and drafting decision memos for senior leadership. The position will also include support in drafting the related Congressionally mandated reports and raising awareness about these authorities through engagement with other Department offices, embassies abroad, the interagency, civil society, and the Hill.</p>
<p><b>PERIOD OF PERFORMANCE</b></p>
<p>The period of performance for this order will be one (01) year from the date of award with the option to extend for six (06) months subject to performance, need, and funding.</p>
<p><b>DUTIES &amp; RESPONSIBILITIES</b></p>
<ul><li>Support visa restrictions, sanctions, and rewards actions directed at high-level corrupt foreign public officials, those who corrupt them (i.e., bribers), narcotraffickers, and transnational criminal organizations.</li>
<li>Assist in analyzing and improving knowledge of management processes and procedures related to visa restrictions, sanctions, and rewards.</li>
<li>Draft analysis documents and memoranda for visa restrictions, sanctions, and rewards cases, based on research and analysis of a variety of sources and in coordination with a range of stakeholders (including obtaining numerous clearances), for senior leadership&rsquo;s consideration and approval.</li>
<li>Research and use government and private sector best practices to measure and improve customer service, approval workflows, and processing timelines related to visa restrictions, sanctions, and rewards.</li>
<li>Work closely with the Legal and Consular Affairs Bureaus to ensure legal, factual, and procedural prerequisites are met, and constructively resolve disagreements. Develop and maintain strong relationships throughout the Department through excellent customer service skills, project management knowledge, and a related understanding of the program office needs and mandates.</li>
<li>Provide feedback to management on best practices for data input, document standardization, organization, and storage related to visa restrictions, sanctions, and rewards procedures. Identify recurring issues that should be addressed by management and develop solutions.</li>
<li>Assist in coordinating the interpretation and adaptation of available guidelines/SOPs for visa restrictions, sanctions, and rewards and aid in analyzing the issues (e.g., workflow, delegations of authority, or regulatory compliance) and make recommendations for changes and improvements.</li>
<li>Assist subject matter experts with the development of training modules for INL sponsored training workshops and distance learning courses for posts and State Department bureaus for INL-managed authorities, based on policies and procedures.</li>
<li>Work closely with U.S. overseas posts, U.S. law enforcement, and the intelligence community in 1) distributing case-related information to ensure potential law enforcement actions involving subjects are not compromised by visa actions; and 2) generating referrals for cases and further developing the factual basis for draft memos.</li>
<li>Serve as a resource within the Department and the interagency community on visa restrictions, sanctions, and rewards; brief working level officials within the interagency and Department and assist in preparing Congressional reporting and testimony, as well as documentation for bureau senior leadership.</li>
<li>Assist in developing SOPs for areas identified by Division Chief, Branch Chief, and Team Lead focused on enhancing team efficiencies.</li>
<li>Advise on opportunities to expand use of authorities and innovate practice.</li>
<li>Conduct similar research and analysis to support implementation of related sanctions and rewards programs, including the Global Magnitsky sanctions program.</li>
</ul><p><b>MINIMUM QUALIFICATIONS</b></p>
<ul><li>U.S. Citizen ;</li>
<li>A bachelor&rsquo;s degree from an accredited institution;</li>
<li>Four to six years&rsquo; experience in relevant field;</li>
<li>Demonstrated knowledge of specific country issues, including specialized knowledge of international narcotics and law enforcement, or similar type programs sufficient to ensure project work is in compliance with management policies and procedures and in conformance with the Foreign Assistance Act and other regulatory procedures and guidelines;</li>
<li>Proven knowledge of Federal policies and procedures including methods of providing assistance and the Federal budget process;</li>
<li>Ability to communicate effectively, both orally and in writing, with a wide range of players;</li>
<li>Demonstrated ability to provide advice, guidance, and consultation with regard to the interpretation and application of analysis;</li>
<li>Experience drafting US government reports and documents, such as the INCSR, embassy cables, and other documents.</li>
</ul><p><b>PREFERRED QUALIFICATIONS</b></p>
<ul><li>At least one year&rsquo;s experience working in INL.</li>
<li>Demonstrated exposure to consular or sanctions work.</li>
<li>Demonstrated experience and ability for successful interactions with U.S. government agencies to develop and maintain partnership relationships.</li>
<li>Demonstrated excellent oral and written communication skills, including ability to communicate analyses effectively to both technical and non-technical audiences.</li>
<li>Demonstrated strong research and analytical skills to monitor, evaluate, digest, and synthesize complex, technical information.</li>
<li>Demonstrated ability to work in a team and independently.</li>
<li>Demonstrated attention to detail, while maintaining timeliness and control over multiple elements of a portfolio.</li>
</ul><p><b>LEVEL OF EFFORT</b></p>
<p>Hours for this full-time position will be Monday through Friday, 8 hours per day, 40 hours per week, incorporating the core hours of the Department of State (9:00 AM to 3:00 PM).</p>
<p><b>POSITION LOCATION</b></p>
<p>The physical work location is the INL/RCD office at State Annex (SA-01), Columbia Plaza, 2401 E St. NW Washington, DC 20520.</p>
<p><b>CLEARANCE REQUIREMENT</b></p>
<p>A Top Secret security clearance is required for this position; however, the contractor may begin work with an interim Top Secret security clearance.</p>
<p><b><i>This position is contingent upon award of contract for BPA Call.</i></b></p>
<p><b>ABOUT CREATIVE CORRECTIONS</b></p>
<p>At Creative Corrections, we strive to create a culture where we are able to attract and retain highly talented and qualified individuals. These relationships are built on trust, respect, and an assurance each person feels valued. We offer a strategic Total Compensation Package for qualified employees. In the end, we recognize that our employees are the heart and soul of the Company and provide the services our customers rely upon.</p>
<p>In addition, we are honored to be a Service-Disabled Veteran-Owned Small Business and are equally proud to be an Equal Opportunity/Affirmative Action Employer, committed to creating a diversified workplace where everyone feels valued and respected because of their differences.</p>
<p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status or characteristics.</p></div></div><p></p>

Program Advisor (26-40)

Banner & Witcoff

<div><div><b>Receptionist &ndash; Washington, D.C.</b></div>
<div></div><div><b>Description</b>:</div>
<div></div><div>Banner Witcoff is a leader in intellectual property law for more than 100 years. We are the trusted IP partner of choice for organizations around the world. We provide sound legal guidance and inventive IP solutions to power business for start-ups, Fortune 500 companies, and everything in between.</div>
<div></div><div>We pride ourselves on our relentless attention to detail and place an immense value on providing exceptional service, both internally and externally. We work as individuals, as team members, and as part of a growing and innovative law firm.</div>
<div></div><div>We are seeking a part-time Receptionist for our Washington, D.C. office location. This role is a key part of the firm&rsquo;s daily operations, serving as the first point of contact for all employees, clients, and visitors to the firm, while ensuring a welcoming and professional office environment.</div>
<div></div><div>Hours for this role will be 8:30 a.m. &ndash; 1:30 p.m., Monday &ndash; Thursday. This is a fully on-site role and will report to the Office Manager - DC.</div>
<div></div><div><b>Key Responsibilities:</b></div>
<ul><li>Greet clients, visitors, and staff in a professional and courteous manner, and notify attorneys and staff of guest arrivals.</li>
<li>Register guests and maintain visitor&rsquo;s list.</li>
<li>Reserve office or conference room space as needed.</li>
<li>Act as point of contact for general office inquiries while providing high level customer and client service via phone, in-person, and email.</li>
<li>Maintain firm phone list, floor maps, employee badge system, and general voicemail box.</li>
<li>Maintain firmwide calendar and announcement boards.</li>
<li>Coordinate in-office luncheons and other firm events and meetings to include preparation of invitations, tracking responses, handling catering needs, checking orders when they arrive, directing catering deliveries to appropriate space, and coordinating with the General Services team.</li>
<li>Order firm gifts.</li>
</ul><div><b>Requirements:</b></div>
<ul><li>High school diploma or equivalent required.</li>
<li>1-3 years of receptionist or administrative experience with prior experience in a law firm preferred.</li>
<li>Proficiency with Microsoft Office (Word and Outlook) required.</li>
<li>Strong written and verbal communication skills.</li>
<li>Strong attention to detail and accuracy.</li>
<li>Ability to work independently and multi-task in a fast-paced professional service environment.</li>
<li>Professional demeanor and strong customer service skills.</li>
</ul>
<div></div><div>Interested candidates should apply online by sending a resume and cover letter with salary requirements. The pay range for this role is between $22.00 - $25.00 an hour. This is a non-exempt position. This range is only applicable for jobs to be performed in Washington, D.C. This is the lowest to highest pay range we in good faith believe we would pay for this role at the time of this posting. An employee&rsquo;s pay within the range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographical location, and business or organizational needs. This job is also eligible for an annual merit increase and bonus pay.</div>
<div></div><div>Banner Witcoff is an Equal Opportunity Employer and provides employees with a work environment free of discrimination and harassment. The Firm will not discriminate against any applicant for employment because of race, color, religion, national origin, sexual orientation, sex, pregnancy, age, mental or physical disability, genetic information, legal citizenship or any other status protected by law.</div>
<div></div><div><i>Instructions to Recruiting Agencies and Search Firms</i></div>
<div>Banner Witcoff will not accept unsolicited resumes and will not pay a fee for any unsolicited submissions. We will not accept resumes from search firms or recruiters with which we do not have an established agreement, and any resume sent without request or prior approval from our recruiting coordinators will be considered unsolicited. In addition, please do not call or e-mail any attorney or staff at our firm without prior approval from our recruiting coordinators. Thank you for respecting our process.</div></div>

Receptionist

Analytic Services Inc

<div><div><p><b>Company Overview:</b><br>
<br>
ANSER enhances national and homeland security by strengthening public institutions. We provide thought leadership for complex issues through independent analysis, and we deliver practical, useful solutions. ANSER values collaboration, integrity, and initiative and we are client focused in all that we do. Because we were established for the purpose of public service and not for profit, we measure our success in the impact of our service.</p></div><p><b>
Position Summary</b></p>
<p>
ANSER is seeking a dynamic and results-driven Director of Business Development to lead the company's federal growth strategy while managing a team of business development professionals and maintaining responsibility for an individual portfolio of strategic opportunities. Reporting to the Chief Strategy Officer, you will lead opportunity identification, capture, proposal development, customer engagement, and strategic partnerships to achieve revenue growth objectives. Working collaboratively with executive leadership and cross-functional teams, you will develop qualified pipeline, grow high-performing talent, and strengthen ANSER's business development capabilities.</p>
<p><b>
 </b><b>Day-to-Day Responsibilities</b></p>
<ul>
<li>Lead, coach, and develop a team of Business Development Account Executives.</li>
<li>Establish team objectives, conduct pipeline reviews, and monitor performance against key performance indicators (KPIs).</li>
<li>Foster a culture of accountability, collaboration, and continuous improvement.</li>
<li>Develop and execute business development strategies aligned with corporate growth priorities.</li>
<li>Manage an assigned portfolio of federal customers and territories.</li>
<li>Develop account plans and customer engagement strategies aligned with customer missions and ANSER capabilities.</li>
<li>Build, qualify, and manage a healthy pipeline of federal opportunities.</li>
<li>Collaborate with executive leadership on annual growth plans and revenue forecasts.</li>
<li>Lead opportunity qualification, capture strategy, proposal development, and pursuit execution through award.</li>
<li>Shape opportunities through customer engagement, RFIs, white papers, conferences, and other business development activities.</li>
<li>Partner with capture, proposal, and technical teams to develop competitive solutions, pricing strategies, and win themes.</li>
<li>Build and maintain relationships with government customers, contracting officials, industry partners, and teammates.</li>
<li>Analyze market trends, procurement forecasts, competitive activity, and contract vehicle strategies using federal market intelligence tools.</li>
<li>Achieve individual and team business development, revenue, and win-rate objectives.</li>
<li>Maintain a qualified pipeline that supports growth targets and accurate forecasting.</li>
<li>Meet established customer engagement, qualification, and capture metrics.</li>
<li>Develop high-performing business development professionals through coaching and mentorship.</li>
</ul>
<p><b>Required Qualifications</b></p>
<ul>
<li><b>Clearance:</b> Ability to obtain and maintain a TS/SCI security clearance.</li>
<li><b>Education:</b> Bachelor's degree.</li>
<li><b>Experience:</b> Minimum of 10 years of progressive experience in federal government business development, capture management, account management, and growth leadership. Equivalent combinations of education and experience may be substituted on a year-for-year basis.</li>
<li>Proven track record of developing and executing disciplined business development and growth strategies that achieve revenue objectives and exceed performance targets.</li>
<li>Demonstrated success identifying, qualifying, capturing, and winning federal government opportunities, including DoD and other defense-related customers.</li>
<li>Experience building, managing, and forecasting qualified opportunity pipelines throughout the full business development and capture lifecycle.</li>
<li>Strong knowledge of the federal acquisition process, including FAR-based procurements, RFIs, RFQs, RFPs, IDIQs, GWACs, BPAs, OTAs, and task order competitions.</li>
<li>Demonstrated experience developing competitive proposals and supporting successful proposal submissions.</li>
<li>Experience developing customer, partner, and stakeholder relationships through proactive engagement, needs assessment, and solution alignment.</li>
<li>Experience collaborating across cross-functional teams and leading, mentoring, and developing business development professionals to achieve shared objectives.</li>
<li>Proficiency with GovWin, SAM.gov, Salesforce, CRM platforms, and federal market intelligence tools.</li>
<li>Excellent communication, presentation, negotiation, and relationship-building skills.</li>
</ul>
<p><b> </b><b>What Will Help You Succeed</b>:</p>
<ul>
<li>Thinks strategically while effectively executing against priorities.</li>
<li>Demonstrates strong attention to detail and a bias for action.</li>
<li>Takes a collaborative, hands-on approach and contributes to team success.</li>
<li>Is resourceful and creative in identifying and engaging new prospects rather than relying primarily on an existing network.</li>
<li>Is motivated by understanding client challenges and delivering meaningful solutions.</li>
</ul>
<p><b>Preferred Qualifications</b></p>
<ul>
<li>Established relationships within DoD and defense contracting ecosystem.</li>
<li>Experience developing and winning business with federal civilian, intelligence, or state and local government customers.</li>
<li>Experience selling professional services and technology-enabled solutions.</li></ul><p></p><div><br>
<p>
In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with ANSER, please call 703-416-2000 or e-mail Recruiting@anser.org</p>
<p>
ANSER is proud to be an Equal Opportunity Employer. We seek individuals from a broad variety of backgrounds with varying levels of experience who have a desire to do meaningful work. We recruit, employ, train, compensate, and promote regardless of race, color, gender, religion, national origin, ancestry, disability, age, veteran status, sexual orientation, or any other characteristic protected by law.</p></div></div>

Director of Business Development

American University

<div><h2 class="jobSectionHeader"><b>Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.</b></h2><h2 class="jobSectionHeader"><b>
</b></h2><h2 class="jobSectionHeader"><b>
This position is available only to enrolled American University students.</b></h2><p></p><p><b>
Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's Office of Financial Aid.</b></p><p><br>
Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.</p><div><div><div><div><div><div><div><p><b>
Department:
</b></p></div></div></div></div></div></div></div><p></p>College of Arts &amp; Sciences<p></p><p><b>
Time Type:
</b></p>Part time<p></p><p><b>
FLSA Status:</b></p>
Non-Exempt<p></p><div><div><div><div><div><div><div><p><b>
Job Description:</b></p></div></div></div></div></div></div></div><p><b>
Summary:</b><br>
<br>
Students will oversee the circulation of audio/visual equipment to undergraduate and graduate students enrolled in Art Studio and Graphic Design classes.</p><p></p><p><b>
Essential Functions:
</b></p><ul><li><p>Performing check out and check in of equipment using AU Library circulation system.</p></li><li><p>
Survey of equipment for damage or loss.</p></li><li><p>
Receipt of new equipment.</p></li><li><p>
Management of the equipment room, and end-of-semester inventory.</p></li></ul><p></p><p><b>
Salary Range:</b></p><ul><li><p>
$18.40 per hour.</p></li></ul><p></p><p><b>
Required Education and Experience:</b></p><ul><li><p>
Enrolled student at American University.</p></li><li><p>
Students must be reliable, organized, clear communicators, and possess a familiarity with A/V equipment. An attention to detail is essential.</p></li><li><p>
Active and current Federal Work Study award.</p></li></ul><p></p><p><b>
Preferred Education and Experience:</b></p><ul><li><p>
Library and/or customer service experience is helpful but not necessary.</p></li></ul><p></p><p><b>
Other Details</b></p><ul><li><p><b>
This position is available only to enrolled American University students.</b></p></li><li><p>
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</p></li><li><p>
American University is an E-Verify employer.</p></li><li><p>
Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.</p></li></ul><p></p><p><b><br>
Current American University Employees</b></p><p>
American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.</p><p></p><p><b><br>
Contact Us</b></p><p>
For more information or assistance with the American University careers site, email theworkline@american.edu.</p><p></p><p><i><br>
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual&rsquo;s genetic information or any other bases under federal or local laws (collectively &quot;Protected Bases&quot;) in its programs and activities.</i></p></div>

Art Department A/V Assistant (Student) (FWS)

Katten

<div><div><div><div><div>Requisition ID:
</div><div><b>7379</b></div>
</div>
</div></div><div><p>Katten is a full-service law firm with approximately 650 attorneys in locations across the United States and in London and Shanghai. Clients seeking sophisticated, high-value legal services turn to Katten for counsel locally, nationally and internationally. The firm&rsquo;s core areas of practice include corporate, financial markets and funds, restructuring, intellectual property, litigation, real estate, structured finance and securitization, transactional tax planning, private credit and private wealth. Katten represents public and private companies in numerous industries, as well as a number of government and nonprofit organizations and individuals.</p><p><b>
Technology Learning Specialist</b></p><p>
Under the general direction of the IT Training Manager and according to established Firm policies and procedures, is responsible for all aspects of the Firm's training program relative to desktop applications, its structure, and design. Conduct training of new employees and current staff on all levels. Maintains professionalism and strict confidentiality in all client and Firm matters.</p><p>
The Technology Learning Specialist position can be located in the Chicago, New York, Washington DC, Dallas, Charlotte, or Los Angeles office. Katten offers a hybrid work model, allowing the flexibility to work both on-site and remotely on a regular basis (KattenFlex).</p><p><b>
Essential Duties and Responsibilities include, but may not be limited to, the following</b>. Other duties may be requested and/or assigned. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li><p>
Conduct new-hire training to include firm core applications and in some cases telephone systems, in a classroom environment, one-on-one training or remote (distance learning) training.</p></li><li><p>
Coordinate with office administrators, human resources staff, other administrative departments as needed, and practice group leaders to determine users' training needs. Assist in the development of training courses to meet those needs.</p></li><li><p>
Apply instructional design principles to develop effective learning objectives, course outlines, practice exercises, assessments, and supporting materials for instructor-led, virtual, blended, and self-paced training.</p></li><li><p>
Coordinate and conduct training sessions for existing employees during conversions and major upgrades. Ensure firm-wide consistency in training curriculum.</p></li><li><p>
Document training procedures, create training manuals, quick reference cards, etc., and keep all documentation up to date. Able to assist in creation of in-house e-learning content. Design, develop, and maintain in-house e-learning content, including screen recordings, tutorials, short instructional videos, simulations, and other digital learning resources.</p></li><li><p>
Develop technology training videos and e-learning assets using Camtasia or similar tools, including scripting, screen recording, editing, captioning, quality review, and publishing content for use in the firm&rsquo;s LMS or other approved training platforms.</p></li><li><p>
Coordinate with Help Desk and other IT staff to create and maintain application reference materials on the firm's DMS and intranet.</p></li><li><p>
Assist and coordinate training for other offices.</p></li><li><p>
Conduct video conference training sessions for other offices when required.</p></li><li><p>
Conduct firm offered training sessions placed on the LMS calendar. Assist in management of the LMS.</p></li><li><p>
Participate in special projects, as required.</p></li><li><p>
Evaluate publicly available training materials for possible use by the firm.</p></li><li><p>
Learn all new and upgraded software/hardware and assist in developing technical documentation and teaching aids such as training user guides, quick reference cards, demonstration models, multimedia visual aids, computer tutorials, and reference works.</p></li></ul><p><b>
Knowledge, Skills and Abilities</b></p><ul><li><p>
Associate's degree or equivalent and two or more years technical training experience specifically in developing, implementing, and conducting applications training pertaining to a large practice law firm; or equivalent combination of education and experience.</p></li><li><p>
Must be quality and results oriented with excellent writing skills and substantial experience in writing technical documentation (e.g., training manuals, quick reference guides, etc.). Strong conceptual understanding of desktop applications and MOS Certificate preferred.</p></li><li><p>
Computer proficient with advanced technical and working knowledge of all Microsoft Office Suite applications (including templates, macros, styles, etc.). Extensive knowledge of document formatting and an understanding of document management systems and Internet software. Working knowledge or ability to learn other applications/software (InterAction, iManage, Template &amp; Numbering suite, e-Mail Filing, etc.) the firm uses.</p></li><li><p>
Excellent analytical and technical skills requiring an aptitude for detail, precision, and logic with comprehensive knowledge of a Windows environment and the various applications utilized by the firm in order to provide training and write technical documentation.</p></li><li><p>
Proactive with the ability to identify, define, and analyze detailed support issues and problems and to recommend and implement solutions. Ability to interpret technical instructions in layman&rsquo;s terms and apply to practical situations.</p></li><li><p>
Exhibit high degree of initiative with demonstrated troubleshooting, problem resolution, and follow-through skills in order to manage multiple priorities in a fast-paced, detail-oriented, and consistently changing work environment with the ability to make decisions based upon results of research.</p></li><li><p>
Excellent interpersonal, verbal, and written communication skills with the ability to communicate with courtesy and diplomacy and efficiently follow written and verbal instructions.</p></li><li><p>
Ability to provide technical information and training to a diverse group of users having different levels of computer expertise including attorneys, support staff, and clients. In addition, maintain effective relationships with vendors and consultants.</p></li><li><p>
Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment. Ability to act independently and make decisions within scope of the position's responsibilities.</p></li><li><p>
Excellent organizational skills including record keeping, data collection, and system information. Ability to compile and analyze data and communicate ideas and conclusions clearly and concisely in report format, written correspondence, e-mail, or verbally.</p></li><li><p>
Possess excellent knowledge of reading, writing, grammar, spelling, punctuation, proofreading, and formatting in order to interpret and analyze source data and write technical instructional/informational documentation.</p></li><li><p>
Ability to operate standard office equipment, including computer, printer, telephone, photocopier, scanner, calculator, facsimile, etc.</p></li><li><p>
Ability to occasionally retrieve and distribute files, technology-related items, written documentation, or office supplies weighing up to 20 pounds.</p></li></ul><p>
The annualized salary range for this position in the Washington D.C. office is $75,000 to $90,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law.</p><p>
We offer an outstanding benefit package which includes: medical/dental/vision, 401k with employer contribution, parental leave, transportation fringe benefit program, back-up care option, generous paid time off policy, and long-term and short-term disability policies.</p><p>
Katten Muchin Rosenman LLP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</p><p>
#LI-DNI</p></div></div><p></p>

Technology Learning Specialist

Explore 84+ Customer service rep 09101 293 e telegraph st in Washington this August. Find roles across top companies and apply now to boost your career.