associate / senior associate, qa/qc engineer

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aml analyst-legal & compliance Jobs in Karachi

aml analyst-legal & compliance

associate / senior associate, qa/qc engineer Jobs in Karachi

associate business analyst Jobs in Karachi

associate business analyst

call quality assurance analyst bpo call center

Experts Communication

Experts Communication is hiring a Call Center Agent to join our team. We are looking for individuals with strong communication skills, a customer-focused approach, and the ability to handle outbound and inbound calls professionally. If you have experience in customer service or sales, this is a great opportunity to grow in a dynamic work environment.Salary: 40,000 - 60,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AM Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilities<ul><li>Handle inbound and outbound calls professionally</li><li>Provide customer support, information, and sales assistance</li><li>Resolve customer inquiries and complaints effectively</li><li>Meet and exceed monthly sales and performance targets</li><li>Maintain accurate call logs and follow-up records</li><li>Ensure customer satisfaction and build strong relationships</li></ul>Requirements<ul><li>Minimum 1 year of experience in a call center or customer service role</li><li>Strong verbal and written communication skills</li><li>Ability to handle objections and close sales confidently</li><li>Self-motivated, target-driven, and eager to learn</li><li>Ability to work the night shift (7:00 PM &ndash; 4:00 AM)</li></ul>Benefits<ul><li>Five working days (Saturday &amp; Sunday off)</li><li>Competitive salary with performance-based growth (evaluated every four months)</li><li>Monthly company-paid dinners</li><li>Annual picnic and dinner</li></ul>Join Experts Communication and advance your career in the call center industry.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Experienced Call Center Agent

QistBazaar

We're looking for a Male QA Executive to join our Customer Support Department.Requirements: Experience in Call Center/Customer Support QAStrong communication and analytical skills Ability to monitor calls, provide feedback, and improve service qualityPay: From Rs45,000.00 per monthWork Location: In person

QA Executive (Customer Support)

hotel towels usa

Call Center Representative &ndash; Morning ShiftWe are offering a great Opportunity for Matric / Intermediate pass females who want to start their career.Shift: Morning ShiftWhat You&rsquo;ll Do:Handle basic call center tasks (local campaign)Assist in social media workLearn sales and communication skillsWhat We Offer:Monthly Allowance: PKR 20000 + (commission)Attractive Sales CommissionComplete training provided (no experience required)Friendly and supportive environmentContact: 0318 2286515Location: A-157, Block R North Nazimabad Town, Karachi, 74600Start your career with us and grow professionally!Pay: Rs20,000.00 - Rs40,000.00 per monthWork Location: In person

Call Center Representative – Morning Shift

eMaymar Digital Marketing

We are looking for a motivated, energetic, and results-driven Outbound Calling -International Sales to join our team. The ideal candidate should have strong communication and sales skills, with the confidence to engage prospects, negotiate effectively, and close deals professionally.Key Responsibilities:<ul><li>Make outbound calls for US-based digital marketing campaigns</li><li>Contact and engage international prospects in a professional manner</li><li>Present company services effectively and build customer interest</li><li>Negotiate, convince, and close sales opportunities confidently</li><li>Maintain accurate records of calls and customer interactions</li><li>Achieve daily, weekly, and monthly sales targets</li></ul>Requirements:<ul><li>Minimum 1 or 2 years of experience in sales, cold calling, or international call center campaigns</li><li>Strong communication and interpersonal skills</li><li>Excellent spoken and written English</li><li>Good sales, negotiation, and persuasion abilities</li><li>Self-motivated, target-oriented, and confident personality</li><li>Ability to work in a fast-paced environment</li></ul>Eligibility Criteria:<ul><li>Graduates will be preferred</li><li>Previous experience in an International Call Center or Cold Calling campaign is highly preferred.</li></ul>Working Hours:Night Shift: 7:00 PM &ndash; 4:00 AMWorking Days:Monday to FridaySalary &amp; Benefits:<ul><li>Competitive base salary</li><li>Performance-based incentives for exceeding targets</li><li>Professional and growth-oriented work environment</li></ul>Work Location: In personWork Location: In person

Outbound Calling-International Sales (Night Shift)

Outsource Origin Limited

Company: Tai builders Location: Nazimabad, KarachiAbout Us: Tai Builders is a realestate development company with 9+ nprojects delivered. We are expanding our team and seeking a Sales Executive with strong experience in call enter Representative, Real estate executive, insurance exeutive and banking service executives.Job Responsibilities:<ul><li>Manage inbound and outbound calls with leads.</li><li>Build and maintain strong client relationships through professional communication.</li><li>Achieve monthly sales targets and contribute to overall team goals.</li><li>Prepare and maintain sales reports and client databases.</li><li>Identify new business opportunities through effective communication and follow-ups.</li></ul>Requirements:<ul><li>Proven experience in a call center or sales environment.</li><li>Excellent English communication skills (spoken and written).</li><li>Experience in selling anykind of service or goods is a strong plus.</li><li>Strong negotiation, persuasion, and interpersonal skills.</li><li>Ability to work independently and in a team-oriented environment.</li><li>Self-driven, confident, and result-focused personality.</li></ul>Salary &amp; Benefits:<ul><li>PKR 50,000 &ndash; 80,000 (depending on experience and performance) + commission per sale</li><li>Performance-based commissions and bonuses</li><li>Growth opportunities within the company</li><li>Supportive and professional work environment</li></ul>How to Apply: Send your updated CV to buildersamintai@gmail.com or WhatsApp at +92 3268314040Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Sales Executive

Insijam private limited

Job SummaryWe are seeking a detail-oriented Quality &amp; Performance Analyst to monitor, evaluate, and improve the quality and performance of IT services and operational processes. The successful candidate will analyze key performance indicators (KPIs), conduct quality assessments, prepare performance reports, and identify opportunities for continuous improvement to ensure compliance with organizational standards and service objectives.Key Responsibilities<ul><li>Monitor and evaluate operational and IT service performance against established KPIs and SLAs.</li><li>Conduct quality audits and compliance assessments to ensure adherence to organizational policies and industry standards.</li><li>Analyze operational data and performance trends to identify improvement opportunities.</li><li>Develop and maintain dashboards, scorecards, and performance reports for management.</li><li>Perform root cause analysis of quality or performance issues and recommend corrective actions.</li><li>Collaborate with cross-functional teams to implement quality improvement initiatives.</li><li>Monitor compliance with IT Service Management (ITSM) processes and best practices.</li><li>Maintain quality documentation, procedures, and standard operating procedures.</li><li>Support internal and external audits by preparing required documentation and reports.</li><li>Recommend process improvements to enhance operational efficiency and service delivery.</li><li>Present performance findings and recommendations to management.</li></ul>Required Qualifications<ul><li>Bachelor's Degree in Quality Management, Information Technology, Computer Science, Business Administration, or a related field.</li></ul>Required Experience<ul><li>Minimum 5 years of experience in Quality Assurance, Performance Analysis, IT Service Management, or Process Improvement.</li></ul>Technical Skills<ul><li>Quality Management Systems (QMS)</li><li>IT Service Management (ITSM)</li><li>Microsoft Excel (Advanced)</li><li>Power BI</li><li>SQL</li><li>KPI &amp; SLA Monitoring</li><li>Dashboard Development</li><li>Data Analysis &amp; Reporting</li><li>Process Mapping</li><li>Root Cause Analysis</li><li>Performance Measurement</li><li>Microsoft Office Suite</li></ul>Soft Skills<ul><li>Strong analytical and critical thinking skills</li><li>Excellent problem-solving abilities</li><li>Effective communication and presentation skills</li><li>Attention to detail</li><li>Time management and organizational skills</li><li>Collaboration and stakeholder management</li><li>Ability to work independently and as part of a team</li></ul>Preferred Certifications<ul><li>ISO 20000</li><li>COBIT 2019</li><li>Microsoft Power BI Certification</li></ul>Pay: Rs1.00 per monthWork Location: Hybrid remote in Karachi Gulshan-E-Iqbal

Quality & Performance Analyst

At-Desk PVT LTD

Responsibilities:<ul><li>Support the customer service team in the UK.</li><li>Handle both incoming and outgoing phone calls.</li><li>Adhere to various communication scripts during calls.</li><li>Engage with customers through phone, chat, and other relevant channels.</li><li>Assess client needs, respond to inquiries, and provide solutions or alternatives.</li><li>Maintain organized records of all interactions.</li><li>Enhance performance and meet objectives.</li><li>Oversee customer accounts.</li><li>Perform data entry tasks as required.</li></ul>Required Skills:<ul><li>Experience in an international call center with strong communication skills, including fluency in English and active listening.</li><li>Ability to multitask efficiently.</li><li>Proficiency with computers and the internet.</li></ul>2:00am to 10:00am (night shift) Friday to Sunday (3 days a week)Pay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Representative (UK Based / Part-time)

Explore 172+ Call quality assurance analyst bpo call center in Karachi this August. Find roles across top companies and apply now to boost your career.