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capgemini invent - customer ai product manager - contact center ai Jobs in Houston

capgemini invent customer ai product manager contact center ai

Capgemini

<div><div><div><div><div>At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.</div>
<div><div><div><h2 class="jobSectionHeader">About the Job You&rsquo;re Considering</h2>
</div><div>At Capgemini Invent, our Data Driven Transformation (DDT) team makes AI work at scale by combining data science and engineering with business consulting. We build context-driven analytics and GenAI/agentic systems that reflect how decisions and work actually happen&mdash;grounded in semantic layers, strong data foundations, and governance embedded in decision flows. With a builder-advisor (&ldquo;forward deployed&rdquo;) mindset, DDT delivers production-ready impact across operations and customer domains, redefining what enterprise AI advisory looks like in practice.
</div></div><div><div><h2 class="jobSectionHeader">Your Role</h2>
</div><div>This role focuses on customer‑facing AI initiatives, primarily tied to contact center interactions, self‑service, and AI‑enabled customer experience. The individual acts as a product and program manager, overseeing end‑to‑end AI delivery &mdash; from definition through UAT and value realization &mdash; in close collaboration with business and technical teams.
You will:
<ul><li>Manage AI products and programs related to customer interactions, contact center AI, and self‑service solutions</li>
<li>Oversee internal product development lifecycle from definition through UAT and deployment</li>
<li>Coordinate cross‑functional teams delivering AI solutions that impact customer operations</li>
<li>Ensure AI initiatives deliver measurable business value and improve customer experience</li>
<li>Act as the primary delivery interface between technical teams and business stakeholders</li>
<li>Manage ambiguity and evolving AI use cases within operational environments</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">Your Skills + Experience</h2>
</div><div>You bring strong AI literacy, including core AI and generative AI concepts, and understand how these capabilities apply to enterprise transformation. You are able to identify and support AI‑enabled opportunities that improve business outcomes and delivery effectiveness, and you have experience working in AI‑augmented ways of working to enhance research, analysis, and solution development. You collaborate effectively across strategy, technology, data, and design to enable AI‑driven solutions, with a solid understanding of responsible AI principles such as ethics, privacy, security, and governance. You demonstrate curiosity and a continuous learning mindset around emerging AI capabilities and their practical application in client environments.
Required Skills:
<ul><li>Experience as an AI product manager or program manager within operational or customer‑facing domains</li>
<li>Familiarity with contact center operations, customer interaction platforms, or self‑service technologies</li>
<li>Strong program management skills across delivery, testing, and value tracking</li>
<li>Clear communicator able to manage uncertainty and stakeholder expectations</li>
</ul></div></div></div>The base compensation range for this role in the posted location is: $121,400 - $237,360.
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. 
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
<ul><li>Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave</li>
</ul><ul><li>Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)</li>
<li>Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)</li>
<li>Life and disability insurance</li>
<li>Employee assistance programs</li>
<li>Other benefits as provided by local policy and eligibility</li>
</ul>Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini&rsquo;s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. 
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law 
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.</div></div></div></div>

Capgemini Invent - Customer AI Product Manager - Contact Center AI

SunSource

<div>
 SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America&rsquo;s leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Repair. www.sun-source.com
 
 
 The Warehouse Associate will receive incoming merchandise as well as pick and pack customer orders, stock merchandise, assemblies, and daily local deliveries.
 
 
 
 Essential Functions
 
 
 
 Pick Distribution Center Orders:
 
 
 
 <ul>
 <li>
 Collect product required for orders
 </li>
 <li>
 Inspect packaging and product for damage
 </li>
 <li>
 Process pick tickets
 </li>
 <li>
 Distribute finished product to customer&rsquo;s assembly area
 
 
 
 
 </li>
 </ul>
 
 Pack Distribution Center Orders:
 
 
 
 <ul>
 <li>
 Pack merchandise properly to insure safe arrival to its destination.
 </li>
 <li>
 Label packages appropriately
 
 
 
 
 </li>
 </ul>
 
 Ship Orders:
 
 
 
 <ul>
 <li>
 Prepare barcodes, manifests, and invoices.
 </li>
 <li>
 Maintain shipping records
 </li>
 <li>
 Calculate shipping costs
 </li>
 <li>
 Determine appropriate mode of transportation and process accordingly
 
 
 
 
 </li>
 </ul>
 
 Receive Merchandise:
 
 
 
 <ul>
 <li>
 Verify accuracy of inbound shipments.
 </li>
 <li>
 Prepare and process reports
 </li>
 <li>
 Distribute merchandise to stock locations
 
 
 
 
 </li>
 </ul>
 
 Other Duties:
 
 
 
 <ul>
 <li>
 Product assembly work as needed
 </li>
 <li>
 Daily deliveries to local customers
 </li>
 <li>
 Maintain Warehouse: clean as necessary, load / unload, restock
 
 
 
 
 </li>
 </ul>
 
 Experience, Education And Skills
 
 
 
 <ul>
 <li>
 High School Diploma or G.E.D. required
 </li>
 <li>
 Previous work experience within a warehouse distribution environment preferred
 </li>
 <li>
 Previous shipping/receiving experience including experience with FedEx, DHL or other shipping programs is preferred
 </li>
 <li>
 Ability to stand and walk throughout the day and lift up to 75 lbs as needed
 </li>
 <li>
 Forklift experience is preferred
 </li>
 <li>
 Clear and concise verbal and written communication skills
 </li>
 <li>
 Computer proficiency to include use of MS Office programs
 </li>
 <li>
 Must be organized and have attention to detail
 </li>
 <li>
 Valid Drivers License with a clean driving record
 
 
 
 
 </li>
 </ul>
 We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Warehouse Associate

Umbra Solace

Account Manager / Sales Support SpecialistUmbra Solace | Houston, TX 77038 | Full-Time 40-50 hours/weekAbout Us Umbra Solace is a fast-growing architectural aluminum systems company based in Houston. We build innovative structural solutions and work directly with customers to bring their projects to life. If you're detail-oriented, technically curious, and thrive in a hands-on environment, we want to hear from you.What You'll Do<ul><li>Build accurate parts lists and quotes based on customer project requirements</li><li>Work directly with customers and the sales team to scope projects and define solutions</li><li>Manage and update project records in our CRM</li><li>Interpret drawings and specifications to communicate clear product solutions</li><li>Support customer onboarding and training, both virtually and in the field</li><li>Continuously improve processes to keep things accurate and efficient</li></ul>What We're Looking For<ul><li>Experience in inside sales, project coordination, or operations &mdash; construction or materials industry a plus</li><li>Proficiency in Microsoft Office, especially Excel</li><li>CRM experience (any platform)</li><li>Strong communicator who can explain technical concepts clearly</li><li>Detail-oriented with the ability to juggle multiple projects at once</li><li>Self-starter who's comfortable in a fast-paced, growing company</li><li>Familiarity with AI tools to improve workflow efficiency is a bonus</li></ul>Why Umbra Solace?<ul><li>Direct impact on customer success and product adoption</li><li>Hands-on training and real field experience</li><li>Room to grow in a fast-moving company</li><li>Work on genuinely innovative structural systems</li></ul>To apply, send your resume to hiring.umbrasolace@gmail.comPay: $50,000.00 - $60,000.00 per yearBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Account Manager / Sales Support Specialist

The New IEM, LLC

<div><div><div>At IEM, we&rsquo;re not just building innovative electrical distribution systems, we&rsquo;re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what&rsquo;s possible. Whether you&rsquo;re an experienced professional or just starting out, you&rsquo;ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world&rsquo;s most dynamic markets.
</div></div><div>
Location: Remote/Hybrid to Austin, TX

Reports To: Director, AI &amp; Automation Delivery

Department: AI &amp; Automation Delivery

Employment Type: Full-Time | Exempt

Salary Range: $130K &ndash; $160K 


Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale. Trusted by industry leaders, IEM combines engineering expertise with manufacturing strength to power the most ambitious projects and drive the future of innovation. 


Position Summary

The Project Manager, AI &amp; Automation Delivery is responsible for leading end-to-end delivery of technology initiatives spanning Salesforce CRM, artificial intelligence, and enterprise automation programs. Reporting to the Director of AI &amp; Automation Delivery, this role partners closely with business stakeholders, IT, and third-party vendors to plan, execute, and close projects on time and within scope. The ideal candidate brings strong Agile and project management experience, a track record of delivering Salesforce and automation solutions, and the communication skills to align diverse teams in a fast-paced, high-growth manufacturing environment. 


Ideal Candidate Profile

We are looking for a self-directed project manager who thrives at the intersection of business and technology. You are comfortable owning multiple workstreams simultaneously, can cut through ambiguity to keep projects moving, and build trust quickly with stakeholders at every level. You bring a practical understanding of Salesforce platforms and modern automation tools, and you approach continuous improvement not as a buzzword but as a daily habit. 


Key Responsibilities
<ul>
<li>Lead end-to-end project management for Salesforce, AI, and automation initiatives from initiation through go-live and hypercare support.</li>
<li>Define and maintain project scope, schedules, resource plans, risk registers, and status reports for stakeholders and leadership.</li>
<li>Facilitate Agile ceremonies including sprint planning, daily standups, sprint reviews, and retrospectives across one or more concurrent delivery teams.</li>
<li>Manage and prioritize project backlogs in JIRA, ensuring user stories are well-defined, estimated, and aligned to business value.</li>
<li>Serve as the primary liaison between business stakeholders, technical teams, and third-party vendors throughout the project lifecycle.</li>
<li>Coordinate system integrations, data migrations, and user acceptance testing (UAT) activities across project workstreams.</li>
<li>Prepare and deliver project status updates, steering committee presentations, and executive-level dashboards.</li>
<li>Proactively identify, escalate, and resolve risks, issues, and dependencies to maintain project momentum.</li>
<li>Manage Salesforce CRM implementation and enhancement projects including Sales Cloud, Service Cloud, and platform integrations.</li>
<li>Support AI and intelligent automation (RPA, workflow automation) projects from business case through production deployment.</li>
<li>Partner with business analysts and solution architects to translate business requirements into actionable project deliverables.</li>
<li>Maintain project documentation including charters, RACI matrices, decision logs, meeting minutes, and lessons learned.</li>
<li>Contribute to the development and adoption of project management standards, templates, and best practices within the department.</li></ul> 


Qualifications
<ul>
<li>3&ndash;7 years of project management experience with a demonstrated track record of delivering technology or digital transformation projects.</li>
<li>Working knowledge of Agile and Scrum methodologies; hands-on experience facilitating sprints and managing backlogs.</li>
<li>Experience in manufacturing, industrial, or similarly complex operational environments.</li>
<li>Proficiency with JIRA, Microsoft Teams, and the Microsoft 365 suite for project tracking and collaboration.</li>
<li>Strong communication and interpersonal skills with the ability to influence without authority and align diverse stakeholders.</li>
<li>Excellent organizational and analytical skills; capable of managing multiple projects and priorities simultaneously.</li>
<li>Bachelor&rsquo;s degree in Business, Information Technology, Computer Science, Engineering, or a related field, or equivalent professional experience.</li>
<li>PMP, PMI-ACP, or CSM (Certified Scrum Master) certification is a plus.</li>
<li>Familiarity with AI, machine learning, or intelligent automation (RPA, low-code/no-code) is a plus.</li>
<li>Familiarity with Sales Cloud, Service Cloud, or related platform implementations.</li></ul> 


Workplace Conditions
<ul>
<li>Hybrid or fully remote work environment with occasional on-site presence as needed.</li>
<li>Standard office environment when working on-site; may include visits to manufacturing facilities.</li>
<li>Ability to work across multiple time zones and manage global or distributed project teams.</li></ul> 


Physical Demands
<ul>
<li>Prolonged periods of sitting and working at a computer.</li>
<li>Ability to communicate effectively through virtual collaboration tools (video, phone, messaging).</li></ul> 


Location

This position is hybrid or fully remote (USA-based), but may require up to 20% travel to IEM facilities, vendor sites, or project kick-off meetings.
</div><div>
Why Join IEM

At IEM, you&rsquo;ll join a team that powers some of the world&rsquo;s most ambitious projects. We&rsquo;re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you&rsquo;re driven, collaborative, and ready to make an impact, we&rsquo;d love to hear from you. Your creativity and passion can help us achieve great things&mdash;come be part of the journey.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

Recruiting Scams

Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact

Non-Discrimination Statement

IEM does not discriminate against any applicant based on any characteristic protected by law.

Privacy

Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.</div></div>

Project Manager, AI & Automation Delivery

Industrial Electric Manufacturing

<div><div><div>At IEM, we're not just building innovative electrical distribution systems, we're shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what's possible. Whether you're an experienced professional or just starting out, you'll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world's most dynamic markets.
</div></div>
Location: Remote/Hybrid to Austin, TX

Reports To: Director, AI &amp; Automation Delivery

Department: AI &amp; Automation Delivery

Employment Type: Full-Time | Exempt

Salary Range: $130K &ndash; $160K 


Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale. Trusted by industry leaders, IEM combines engineering expertise with manufacturing strength to power the most ambitious projects and drive the future of innovation. 


Position Summary

The Project Manager, AI &amp; Automation Delivery is responsible for leading end-to-end delivery of technology initiatives spanning Salesforce CRM, artificial intelligence, and enterprise automation programs. Reporting to the Director of AI &amp; Automation Delivery, this role partners closely with business stakeholders, IT, and third-party vendors to plan, execute, and close projects on time and within scope. The ideal candidate brings strong Agile and project management experience, a track record of delivering Salesforce and automation solutions, and the communication skills to align diverse teams in a fast-paced, high-growth manufacturing environment. 


Ideal Candidate Profile

We are looking for a self-directed project manager who thrives at the intersection of business and technology. You are comfortable owning multiple workstreams simultaneously, can cut through ambiguity to keep projects moving, and build trust quickly with stakeholders at every level. You bring a practical understanding of Salesforce platforms and modern automation tools, and you approach continuous improvement not as a buzzword but as a daily habit. 


Key Responsibilities
<ul>
<li>Lead end-to-end project management for Salesforce, AI, and automation initiatives from initiation through go-live and hypercare support.</li>
<li>Define and maintain project scope, schedules, resource plans, risk registers, and status reports for stakeholders and leadership.</li>
<li>Facilitate Agile ceremonies including sprint planning, daily standups, sprint reviews, and retrospectives across one or more concurrent delivery teams.</li>
<li>Manage and prioritize project backlogs in JIRA, ensuring user stories are well-defined, estimated, and aligned to business value.</li>
<li>Serve as the primary liaison between business stakeholders, technical teams, and third-party vendors throughout the project lifecycle.</li>
<li>Coordinate system integrations, data migrations, and user acceptance testing (UAT) activities across project workstreams.</li>
<li>Prepare and deliver project status updates, steering committee presentations, and executive-level dashboards.</li>
<li>Proactively identify, escalate, and resolve risks, issues, and dependencies to maintain project momentum.</li>
<li>Manage Salesforce CRM implementation and enhancement projects including Sales Cloud, Service Cloud, and platform integrations.</li>
<li>Support AI and intelligent automation (RPA, workflow automation) projects from business case through production deployment.</li>
<li>Partner with business analysts and solution architects to translate business requirements into actionable project deliverables.</li>
<li>Maintain project documentation including charters, RACI matrices, decision logs, meeting minutes, and lessons learned.</li>
<li>Contribute to the development and adoption of project management standards, templates, and best practices within the department.</li></ul> 


Qualifications
<ul>
<li>3&ndash;7 years of project management experience with a demonstrated track record of delivering technology or digital transformation projects.</li>
<li>Working knowledge of Agile and Scrum methodologies; hands-on experience facilitating sprints and managing backlogs.</li>
<li>Experience in manufacturing, industrial, or similarly complex operational environments.</li>
<li>Proficiency with JIRA, Microsoft Teams, and the Microsoft 365 suite for project tracking and collaboration.</li>
<li>Strong communication and interpersonal skills with the ability to influence without authority and align diverse stakeholders.</li>
<li>Excellent organizational and analytical skills; capable of managing multiple projects and priorities simultaneously.</li>
<li>Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or a related field, or equivalent professional experience.</li>
<li>PMP, PMI-ACP, or CSM (Certified Scrum Master) certification is a plus.</li>
<li>Familiarity with AI, machine learning, or intelligent automation (RPA, low-code/no-code) is a plus.</li>
<li>Familiarity with Sales Cloud, Service Cloud, or related platform implementations.</li></ul> 


Workplace Conditions
<ul>
<li>Hybrid or fully remote work environment with occasional on-site presence as needed.</li>
<li>Standard office environment when working on-site; may include visits to manufacturing facilities.</li>
<li>Ability to work across multiple time zones and manage global or distributed project teams.</li></ul> 


Physical Demands
<ul>
<li>Prolonged periods of sitting and working at a computer.</li>
<li>Ability to communicate effectively through virtual collaboration tools (video, phone, messaging).</li></ul> 


Location

This position is hybrid or fully remote (USA-based), but may require up to 20% travel to IEM facilities, vendor sites, or project kick-off meetings.
<div>
Why Join IEM

At IEM, you'll join a team that powers some of the world's most ambitious projects. We're engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you're driven, collaborative, and ready to make an impact, we'd love to hear from you. Your creativity and passion can help us achieve great things&mdash;come be part of the journey.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

Recruiting Scams

Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact

Non-Discrimination Statement

IEM does not discriminate against any applicant based on any characteristic protected by law.

Privacy

Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.</div></div>

Bray International, Inc.

<div>Bray Global is seeking a highly detail-oriented Technical Documentation Designer to join our Marketing Communications team and produce professional, customer-facing technical documentation for our valves, actuators, and control systems. This role is ideal for someone who is an expert in Adobe InDesign, understands how to build and manage documents that rely heavily on illustrations, diagrams, and technical imagery, and can translate complex product information into clear, consistent, and visually well-structured deliverables.

You will own projects from intake through final release&mdash;managing your time, coordinating inputs with cross-functional partners, and delivering on deadlines. We&rsquo;re looking for a motivated, forward-thinking contributor who continuously looks for ways to improve quality and efficiency, including exploring responsible use of AI-assisted tools as our content workflows evolve.

Key Responsibilities:
<ul>
<li>Create and Maintain Technical Documentation: Plan, develop, update, and manage installation/operation manuals (IOMs), technical datasheets, maintenance instructions, troubleshooting guides, and product catalogs for valves, actuators, and control systems.</li>
</ul><ul><li>Product Understanding: Collaborate closely with engineers, product managers, and other stakeholders to understand product specifications, features, and use cases so documentation is technically correct and customer-ready.</li>
</ul><ul><li>Content Design and Structure: Structure documentation for usability and accessibility (logical flow, clear headings, tables, callouts, and consistent terminology). Use diagrams, illustrations, and annotated imagery to clarify installation and operating steps.</li>
</ul><ul><li>Simplify Complex Information: Translate complex technical concepts into clear, concise, and visually scannable content for engineers, technicians, end users, and installers.</li>
</ul><ul><li>InDesign-First Layout, Templates, and Standards: Build documents in Adobe InDesign using strong typographic hierarchy, consistent styles, master pages, grids, and reusable templates. Maintain a consistent look and feel across product lines and ensure files are organized for long-term reuse.</li>
</ul><ul><li>Production, Exports, and Release Readiness: Prepare documents for print and digital delivery (press-quality and interactive PDFs as needed), package InDesign files correctly, and ensure linked assets, fonts, and graphics meet required standards.</li>
</ul><ul><li>Quality and Technical Accuracy: Proofread and review content for clarity, consistency, and correctness of specifications, terminology, and safety/operational instructions. Ensure documentation aligns to internal standards and any applicable regulatory or customer requirements.</li>
</ul><ul><li>Version Control and File Governance: Manage working files and released outputs, track revisions, and ensure the correct, most up-to-date documents are available to internal teams and customers.</li>
</ul><ul><li>Cross-Functional Stakeholder Management: Work effectively with engineering, product management, quality, customer support, and marketing stakeholders&mdash;aligning on inputs, timelines, and approvals. Communicate clearly, stay calm under pressure, and collaborate successfully with a wide range of working styles and personalities.</li>
</ul><ul><li>Self-Managed Project Delivery: Own multiple documentation projects at once&mdash;prioritizing work, forecasting effort, meeting deadlines, and proactively surfacing risks or gaps in inputs. Drive work to completion with minimal oversight while maintaining high quality.</li>
</ul><ul><li>Illustrations, Diagrams, and Image Production: Partner with engineering and product teams to source, create, refine, and place illustrations, callouts, diagrams, and screenshots. Prepare imagery for print and digital delivery (cropping, retouching, resolution management, file formats, and color considerations) using Illustrator and Photoshop as needed.</li>
</ul><ul><li>Support and Enablement Content: Develop quick-start guides, training/reference materials, and troubleshooting content that helps field service teams and customers resolve issues and use products correctly.</li>
</ul><ul><li>Continuous Improvement (Including AI): Identify opportunities to improve templates, intake/approval processes, and production efficiency. Stay current on documentation best practices and evaluate emerging tools (including AI-assisted content and layout workflows) to improve speed, consistency, and quality.</li></ul> 


Qualifications:
<ul>
<li>Education: Bachelor&rsquo;s degree or technical degree is preferred.</li>
<li>Experience:</li>
</ul><ul><li>5+ years of experience creating technical documentation for industrial, manufacturing, or engineered products (valves/actuators/controls strongly preferred).</li>
</ul><ul><li>Demonstrated experience building customer-facing documents in Adobe InDesign (templates, styles, long-document layout, tables, anchored objects, and reliable production files).</li>
</ul><ul><li>Experience working with illustrations, diagrams, and technical images&mdash;including coordinating inputs, editing assets, and ensuring correct placement, labeling, and visual consistency.</li>
</ul><ul><li>Skills:</li>
</ul><ul><li>Expert proficiency in Adobe InDesign; strong working proficiency with Illustrator and Photoshop for diagrams and image preparation.</li>
</ul><ul><li>Strong organization and file hygiene (asset management, naming conventions, packaging files, and maintaining released vs. working versions).</li>
</ul><ul><li>Ability to prepare deliverables for digital distribution and print readiness (PDF export settings, image resolution, fonts, and basic prepress concepts).</li>
</ul><ul><li>Experience reading engineering drawings and marking up visuals for callouts/labels is a plus.</li>
</ul><ul><li>Excellent writing, editing, and proofreading skills with strong attention to detail and consistency.</li>
</ul><ul><li>Ability to quickly learn complex technical concepts and produce clear, well-structured documentation for varied audiences.</li>
</ul><ul><li>Process-minded and forward-looking: comfortable improving templates and workflows, and interested in adopting AI-assisted tools responsibly to increase consistency and efficiency.</li></ul> 

<ul>
<li>Personal Attributes:</li>
</ul><ul><li>Strong analytical and problem-solving abilities, with sound judgment and attention to detail.</li>
</ul><ul><li>Strong communication skills and a collaborative working style; able to build trust and keep projects moving across diverse stakeholders.</li>
</ul><ul><li>High ownership and accountability&mdash;self-directed, reliable, and able to manage time effectively to meet deadlines.</li>
</ul><ul><li>Motivated, organized, and able to multi-task across multiple projects without losing quality; demonstrates strong work ethic and follow-through.</li>
</ul>
 Comfortable with change and continuous learning; proactively looks for new tools and approaches to improve efficiency and outcomes.

Preferred Qualifications:
<ul>
<li>Familiarity with industry standards such as ISO, ANSI, or IEC for valve, actuator, and control system documentation.</li>
</ul><ul><li>Experience supporting localization (translation workflows, versioning across languages, and layout considerations for translated text).</li>
</ul><ul><li>Basic understanding of engineering drawings and how to incorporate into InDesign collateral.</li>
</ul><ul><li>Experience with documentation systems and workflow tools (e.g., content management, review/approval workflows) and/or experimentation with AI tools for drafting, editing, tagging, or content reuse.</li></ul> 


Why Join Bray International? 


Bray offers more than just a job&mdash;we offer a long-term career in an environment that values innovation, respect, and integrity.

What You&rsquo;ll Enjoy: 

<ul>
<li>Competitive Compensation Packages</li>
<li>Comprehensive Benefits (effective the 1st of the month after 30 days):
<ul><li>Medical, dental, vision, and life insurance</li>
<li>Paid holidays and vacation</li>
<li>401(k) with company matching</li>
</ul></li><li>A Positive, Drug-Free Workplace</li>
<li>Professional Development Opportunities</li>
<li>A Company Culture Rooted in Excellence and Collaboration</li></ul> 


Ready to lead the future of flow control? 
Join Bray International and make your mark in a company where your expertise and leadership will drive real innovation and impact. 


As a federal subcontractor, Bray International Inc., its affiliates, and subsidiaries comply with the Drug-Free Workplace Act and applicable federal law. Employment is contingent upon a successful background screening and compliance with federal requirements, including drug testing for controlled substances under the federal Controlled Substances Act, which includes marijuana. This requirement applies regardless of state or local marijuana/cannabis laws.</div>

Technical Documentation Designer

Baylor College of Medicine

<div><div><div><div><h2 class="jobSectionHeader">Summary</h2></div><div>
We are seeking an innovative AI Engineer I to join our team at the Baylor College of Medicine and Texas Children's Hospital Data Science Center, where cutting-edge artificial intelligence meets healthcare delivery. This position offers a unique opportunity to collaborate and deploy AI/ML models that directly impact patient care and clinical workflows. You'll work at the intersection of multi-omics data, electronic health records, medical imaging, and clinical decision support systems.</div></div><div><div><h2 class="jobSectionHeader">
Job Duties</h2></div><div>
AI/ML Model Development &amp; Deployment<ul><li>
Collaborates closely with clinical researchers, physicians, and engineering teams to design, build, and deploy machine learning models for healthcare applications.</li><li>
Assists in the development of AI-powered solutions spanning genomics analysis, EHR data mining, medical imaging interpretation, and diagnostic support systems.</li><li>
Supports robust ML pipelines from research prototypes to production-ready systems in clinical environments.</li><li>
Ensures models meet healthcare regulatory standards and maintain high performance in real-world clinical settings.</li></ul> 
Technical Implementation<ul><li>
Assists in the design and implement scalable AI/ML architectures using modern frameworks (TensorFlow, PyTorch, scikit-learn).</li><li>
Documents data pipelines for processing complex clinical data from sources like Epic Clarity, REDCap, omics platforms, and medical imaging systems.</li><li>
Develops and maintains infrastructure for integrating multi-modal healthcare data (genomics, transcriptomics, proteomics, imaging, EHR).</li><li>
Optimizes model performance for deployment on various platforms including cloud infrastructure and edge devices.</li><li>
Integrates AI models with existing healthcare IT systems and electronic health records.</li></ul> 
Research &amp; Innovation<ul><li>
Stays current with latest developments in healthcare AI, including applications in precision medicine, computer vision, and natural language processing.</li><li>
Collaborates on research publications and presentations at medical and technical conferences.</li><li>
Participates in grant proposals and collaborative research initiatives with clinical departments.</li><li>
Performs other job-related duties as assigned.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Minimum Qualifications</h2></div><div><ul><li>
Bachelor&rsquo;s degree in Computer Science, Statistics, Mathematics, or a related field or four years of relevant experience may substitute for degree requirement.</li><li>
No prior experience required with Bachelor&rsquo;s degree in Computer Science, Statistics, Mathematics, or a related field.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Department Specific Requirements</h2></div><div><ul><li>
Strong proficiency in Python programming with experience in ML/AI libraries (NumPy, pandas, scikit-learn, TensorFlow/PyTorch).</li><li>
Solid understanding of machine learning fundamentals including supervised/unsupervised learning, deep learning architectures, and model evaluation.</li><li>
Experience with ML model deployment and production systems.</li><li>
Familiarity with version control (Git) and collaborative development workflows.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Preferred Qualifications and Skills</h2></div><div><ul><li>
Background in genomics data processing, bioinformatics pipelines, or clinical informatics.</li><li>
Experience with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).</li><li>
Experience working with large-scale omics datasets (RNA-seq, whole genome/exome sequencing, proteomics).</li><li>
Understanding of clinical workflows and electronic health record systems.</li><li>
Experience with medical imaging analysis or natural language processing for clinical text.</li></ul></div></div></div> 
Work Authorization Requirement:
This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. 
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.</div>

Artificial Intelligence Engineer I

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