care partner - employee assistance program (sunday-thursday 10:00am-6:30pm est)

help desk technical support - shift wednesday - sunday, 3:00pm -11:30pm- us citizenship required

care partner - employee assistance program (sunday-thursday 10:00am-6:30pm est) Jobs in Washington

help desk technical support - shift wednesday - sunday, 3:00pm -11:30pm- us citizenship required Jobs in Washington

senior staff assistant Jobs in Washington

senior staff assistant

care partner employee assistance program sunday thursday 10 00am 6 30pm est

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Position Summary
 
Aetna Mental Well-being is reimagining how mental health is delivered with a unified, tech-enabled approach for our best-in-class Employee Assistance Program (EAP), Resources for Living. The Care Partner plays a vital role in Aetna Mental Wellbeing&rsquo;s commitment to delivering timely, high-quality mental health care. This position transforms access to mental health support by providing members with an immediate, 24/7 connection via video, live chat, or phone.
We are seeking candidates who share our passion for delivering industry-leading mental health services to people nationwide. We offer real-time support and connect members to vital resources including behavioral health benefits and employer resources. You'll offer crucial frontline support, identifying warning signs, de-escalating situations, and referring members to their benefits as well as our team of clinicians. Ideal for those with strong interpersonal skills, a passion for mental wellness advocacy, and comfort with digital platforms in a fast-paced, emotionally sensitive setting.
Position Overview:<ul><li>
Sunday-Thursday 10:00am-6:30pm EST.
</li><li>Fully remote role - work anywhere in the U.S.</li><li>
Call center is a 24/7 operation.</li><li>
Holiday work is expected.</li><li>
Schedules may be adjusted based on business need.</li></ul> 
Key Responsibilities:<ul><li>
Respond to incoming calls from individuals seeking emotional support or mental health resources; may expand to message and video chats in the future.</li><li>
Create a safe and supportive environment for members by ensuring privacy and maintaining a calm, empathetic presence.</li><li>
Assess/Identify clinical risk and transfer member for clinical support.</li><li>
Help members navigate through employee assistance program and behavioral health benefits, internal and external resources, and connect to appropriate providers.</li><li>
Document all interactions in real-time using secure systems, in compliance with HIPAA and internal policies.</li><li>
Take direction to execute techniques, processes, and responsibilities.</li><li>
Determine purpose of call by actively listening and interacting with callers, triages call in a in a professional and timely manner.</li><li>
Assess client&rsquo;s needs; researches and articulately communicates information regarding pertinent EAP/Worklife services and resources.</li><li>
Use screening tools to identify where urgent clinical intervention is needed, and transfers calls appropriately, including members in crisis and at risk.</li><li>
Perform appropriate research in internal databases and online to identify potential providers and resources.</li><li>
Enter member information into the appropriate EAP system to initiate the case and documents comments and information thoroughly and professionally.</li><li>
Communicate effectively with all internal stakeholders.</li><li>
Utilize relevant Aetna databases to research and identify validated, appropriate member resources.</li><li>
In the appropriate EAP system, maintaining an inventory of materials.</li><li>
Provide miscellaneous support functions including administrative support, follow-up calls, and other duties as assigned.</li><li>
Compliance with Policies and Regulatory Standards</li><li>
Protect the confidentiality of member information and adheres to enterprise policies, and EAP and Worklife policies and procedures.</li><li>
Maintain accurate and complete internal documentation of required information that meets risk management and regulatory requirements.</li><li>
Proactively listens to members and anticipates their needs, taking full ownership of each member interaction.</li><li>
Address inquires and resolve issues as a &quot;single-point-of contact&quot; based on phone calls, digital and written correspondence.</li><li>
Provide customized interaction based on customer preference and individualized needs.</li><li>
Resolve complex issues without or with limited management intervention.</li><li>
Administer structured pre-screening assessment based on triggers to assure urgent needs are directed appropriately.</li><li>
Identify triggers for additional resources and support connections to such responses.</li><li>
Assess for social determinants/needs and offers and connects members with viable resources to address those needs.</li></ul>
Workspace Requirements:<ul><li>
Position is fully remote/WAH.</li><li>
Must have a separate workspace, free from distraction, in a room with a door that closes, to maintain member privacy.</li><li>
Sitting in front of the computer with double monitors and a headset on</li><li>
Multitasking, often while speaking with our members.</li><li>
Typing/documenting.</li><li>
Utilizing intranet and other tools to assist with call handling, often in the moment.</li><li>
Utilizing chats/IM during or in between calls for support.</li><li>
Reading emails to stay up-to-date on important plan sponsor information, process changes, department information.</li><li>
Must have reliable internet and need to be hardwired into internet modem (wifi not supported).</li><li>
Internet speed - Home Internet Download Speed to be a minimum of 400mbps and Upload speed between 10-20mbps.</li><li>
Broadband or Fiber connection. Using DSL (satellite), Cellular internet (T-Mobile, Verizon, AT&amp;T Fixed Wireless, US Cellular to name a few) use cell towers or a satellite and not a direct cable to provide internet.</li><li>
Ensure provider sets up a 4 port modem. Employees use the 4th port for work internet.</li></ul>
Required Qualifications:<ul><li>
1-2 years of experience in a call center, help line, or customer support environment&mdash;especially involving virtual communication.</li><li>
1-2 years of experience in a social, psychological, or human service field providing client support.</li><li>
Technologically proficient, including basic computer knowledge (Microsoft Office Suite, Word, Excel, Teams, etc.)</li><li>
Strong verbal communication, emotional intelligence, and active listening skills; ability to remain composed and supportive during emotionally intense or crisis situations.</li><li>
Able to troubleshoot basic issues related to call center platforms, which may include video and chat modalities.</li><li>
Maintain a private, professional, and distraction-free workspace, be camera ready and supported by a reliable wired broadband or fiber internet connection (minimum 400 Mbps download, 10&ndash;20 Mbps upload; DSL and cellular not permitted).</li></ul> 
Preferred Qualifications:<ul><li>
Experience using multiple systems and screens, call platforms, video and chat platforms (e.g.Five9, Microsoft Teams, or proprietary systems) in member-facing roles.</li><li>
Experience working with the Behavioral Health population.</li><li>
Bilingual or multilingual skills.</li><li>
Bachelor&rsquo;s degree in psychology, social work, or related field.</li></ul> 
Education:<ul><li>
High school diploma or GED.</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$18.50 - $42.35
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 03/06/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Care Partner - Employee Assistance Program (Sunday-Thursday 10:00am-6:30pm EST)

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Position Summary
 
Aetna Mental Well-being is reimagining how mental health is delivered with a unified, tech-enabled approach for our best-in-class Employee Assistance Program (EAP), Resources for Living. The Care Partner plays a vital role in Aetna Mental Wellbeing&rsquo;s commitment to delivering timely, high-quality mental health care. This position transforms access to mental health support by providing members with an immediate, 24/7 connection via video, live chat, or phone.
We are seeking candidates who share our passion for delivering industry-leading mental health services to people nationwide. We offer real-time support and connect members to vital resources including behavioral health benefits and employer resources. You'll offer crucial frontline support, identifying warning signs, de-escalating situations, and referring members to their benefits as well as our team of clinicians. Ideal for those with strong interpersonal skills, a passion for mental wellness advocacy, and comfort with digital platforms in a fast-paced, emotionally sensitive setting.
Position Overview:<ul><li>
Monday-Friday 8:00am-4:30pm EST.</li><li>
Fully remote role - work anywhere in the U.S.</li><li>
Call center is a 24/7 operation.</li><li>
Holiday work is expected.</li><li>
Schedules may be adjusted based on business need.</li></ul> 
Key Responsibilities:<ul><li>
Respond to incoming calls from individuals seeking emotional support or mental health resources; may expand to message and video chats in the future.</li><li>
Create a safe and supportive environment for members by ensuring privacy and maintaining a calm, empathetic presence.</li><li>
Assess/Identify clinical risk and transfer member for clinical support.</li><li>
Help members navigate through employee assistance program and behavioral health benefits, internal and external resources, and connect to appropriate providers.</li><li>
Document all interactions in real-time using secure systems, in compliance with HIPAA and internal policies.</li><li>
Take direction to execute techniques, processes, and responsibilities.</li><li>
Determine purpose of call by actively listening and interacting with callers, triages call in a in a professional and timely manner.</li><li>
Assess client&rsquo;s needs; researches and articulately communicates information regarding pertinent EAP/Worklife services and resources.</li><li>
Use screening tools to identify where urgent clinical intervention is needed, and transfers calls appropriately, including members in crisis and at risk.</li><li>
Perform appropriate research in internal databases and online to identify potential providers and resources.</li><li>
Enter member information into the appropriate EAP system to initiate the case and documents comments and information thoroughly and professionally.</li><li>
Communicate effectively with all internal stakeholders.</li><li>
Utilize relevant Aetna databases to research and identify validated, appropriate member resources.</li><li>
In the appropriate EAP system, maintaining an inventory of materials.</li><li>
Provide miscellaneous support functions including administrative support, follow-up calls, and other duties as assigned.</li><li>
Compliance with Policies and Regulatory Standards</li><li>
Protect the confidentiality of member information and adheres to enterprise policies, and EAP and Worklife policies and procedures.</li><li>
Maintain accurate and complete internal documentation of required information that meets risk management and regulatory requirements.</li><li>
Proactively listens to members and anticipates their needs, taking full ownership of each member interaction.</li><li>
Address inquires and resolve issues as a &quot;single-point-of contact&quot; based on phone calls, digital and written correspondence.</li><li>
Provide customized interaction based on customer preference and individualized needs.</li><li>
Resolve complex issues without or with limited management intervention.</li><li>
Administer structured pre-screening assessment based on triggers to assure urgent needs are directed appropriately.</li><li>
Identify triggers for additional resources and support connections to such responses.</li><li>
Assess for social determinants/needs and offers and connects members with viable resources to address those needs.</li></ul>
Workspace Requirements:<ul><li>
Position is fully remote/WAH.</li><li>
Must have a separate workspace, free from distraction, in a room with a door that closes, to maintain member privacy.</li><li>
Sitting in front of the computer with double monitors and a headset on</li><li>
Multitasking, often while speaking with our members.</li><li>
Typing/documenting.</li><li>
Utilizing intranet and other tools to assist with call handling, often in the moment.</li><li>
Utilizing chats/IM during or in between calls for support.</li><li>
Reading emails to stay up-to-date on important plan sponsor information, process changes, department information.</li><li>
Must have reliable internet and need to be hardwired into internet modem (wifi not supported).</li><li>
Internet speed - Home Internet Download Speed to be a minimum of 400mbps and Upload speed between 10-20mbps.</li><li>
Broadband or Fiber connection. Using DSL (satellite), Cellular internet (T-Mobile, Verizon, AT&amp;T Fixed Wireless, US Cellular to name a few) use cell towers or a satellite and not a direct cable to provide internet.</li><li>
Ensure provider sets up a 4 port modem. Employees use the 4th port for work internet.</li></ul>
Required Qualifications:<ul><li>
1-2 years of experience in a call center, help line, or customer support environment&mdash;especially involving virtual communication.</li><li>
1-2 years of experience in a social, psychological, or human service field providing client support.</li><li>
Technologically proficient, including basic computer knowledge (Microsoft Office Suite, Word, Excel, Teams, etc.)</li><li>
Strong verbal communication, emotional intelligence, and active listening skills; ability to remain composed and supportive during emotionally intense or crisis situations.</li><li>
Able to troubleshoot basic issues related to call center platforms, which may include video and chat modalities.</li><li>
Maintain a private, professional, and distraction-free workspace, be camera ready and supported by a reliable wired broadband or fiber internet connection (minimum 400 Mbps download, 10&ndash;20 Mbps upload; DSL and cellular not permitted).</li></ul> 
Preferred Qualifications:<ul><li>
Experience using multiple systems and screens, call platforms, video and chat platforms (e.g.Five9, Microsoft Teams, or proprietary systems) in member-facing roles.</li><li>
Experience working with the Behavioral Health population.</li><li>
Bilingual or multilingual skills.</li><li>
Bachelor&rsquo;s degree in psychology, social work, or related field.</li></ul> 
Education:<ul><li>
High school diploma or GED.</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$18.50 - $42.35
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 03/06/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Care Partner - Employee Assistance Program (Monday-Friday 8:00am-4:30pm EST)

Washington Global Public Charter School

Why Washington Global?At Washington Global, we are focused on motivating our students to become the best global citizens they can be. We are a 2023 National Blue Ribbon School, and are a highly-regarded, small charter school that provides many learning opportunities, including an internationally-based cultural and academic curriculum, project-based learning, service learning, and a variety of electives and after school programming. Our program enables our students to become well-rounded and engaged in what is happening in, and beyond, our school and community. We offer small class sizes (with an even smaller student to teacher ratio), a 2:1 laptop program, and a focus on technology in our school programming.Our entire staff is committed to our school community. Employees at Washington Global have the opportunity to grow and learn alongside a small, close-knit staff of teachers, mentor teachers, instructional coaches, administrators, and operations staff. We offer comprehensive professional development opportunities and support from experienced instructional coaches and mentor teachers to ensure that our faculty grows professionally.The PositionThe After School Academic Program Assistant is responsible for monitoring students in tutoring groups, clubs and activities, as well as providing tutoring sessions, among other duties.If this position is an ideal fit for your skill set, apply today!Health and SafetyWashington Global values the safety of our employees, students, and families. In support of these values, if you are selected for this job you must adhere to all of Washington Global&rsquo;s health and safety protocols. This includes being fully vaccinated against COVID-19, unless you are granted an exemption for bona fide medical reasons or a sincerely held religious belief. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with Washington Global.Washington Global is an Equal Opportunity Employer, and is a drug-free workplace. Salary is competitive and is commensurate with experience. WGLO provides a comprehensive benefits package, including medical, dental, vision, 401k, long-term disability, and staff preference when enrolling their child(ren) into Washington Global.Job Type: Part-timePay: $26.13 per hourExpected hours: 15.75 per weekBenefits:<ul><li>Employee assistance program</li></ul>Application Question(s):<ul><li>Are you available Monday, Tuesday, Thursday and Friday from 3:30pm to 6:00pm, and Wednesday from 2:15pm to 6pm?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Ability to Commute:<ul><li>Washington, DC 20024 (Required)</li></ul>Work Location: In person

After School Academic Program Assistant/Tutor- SY 25-26

United States Senate

<div>Target Hiring Range: $125,000-$135,000
Department: Chief Information Officer 
Posting Date Range: 3/3/2026-3/17/2026 
Pay Grade Range: $102745-$173959 
Work Hours: 8:30am-5:30pm 
FLSA Status: Exempt 
Remote Work Status: Hybrid 
Hybrid Schedule: 6 days per month onsite with specific scheduled days and times subject to the operational needs of the team as well as manager approval. 
All remote or hybrid work arrangements must be performed from within the continental United States, subject to Sergeant at Arms approval.
 The Senate Sergeant at Arms does not pay for relocation expenses.
 This vacancy announcement closes at 7pm EST. Late applications will not be accepted. 
JOB OVERVIEW
Job Description 
The Target Hiring Range for this position is: $125,000-$135,000
The Senate Sergeant at Arms is hiring a Senior Product Owner for its Legislative Systems team of the Enterprise Applications and Development (EAD) department, within the Sergeant at Arms&rsquo; (SAA) Office of the Chief Information Officer (CIO).
Our dedicated team is responsible for providing custom software solutions that support current legislative processes and technologies, including Microsoft languages, the latest web technologies, reporting software, Oracle and SQL Server database platforms. The team is also building modern legislative systems solutions to replace existing systems that capture and report official legislative information for printed dissemination by GPO and online dissemination through Senate.gov, Congress.gov, and other internal sites, systems, and purposes.
As a Senior Product Owner, your work will include assessing the Legislative System program&rsquo;s scope/goals, collaborating with the team and other Senate entities (such as the Secretary of the Senate) to determine system requirements, define user stories and acceptance criteria, and deliver value incrementally to customers.
Successful candidates will have a keen interest in business applications, sharing and learning new skills, and improving existing skills by working with experienced development teams and taking advantage of generous training opportunities. The successful candidate has a learning mindset, is open to receiving constructive feedback and generous with offering it, learns from mistakes/failures, and commits to making improvements.
If you are a forward-thinking individual with a passion for technological innovation and helping shape the future of the U.S. Senate&rsquo;s software applications, we encourage you to apply. Join our team and drive excellence in software development for the nation. 
Key Accountabilities/Essential Job Duties 
Responsible for optimizing product value, coordinating with internal Senate stakeholders, facilitating Advisory Groups, and defining and communicating the product goals. Performs business analysis to assess current processes and identify automation opportunities through technology for each user type, including defining business cases, gathering stakeholder input, modeling requirements, and validating solutions, while helping customers develop improved business processes that address their collective needs. Manages and prioritizes the product backlog according to customer value, writes user stories and acceptance criteria based on business requirements, sets development priorities, provides guidance during the process, conducts feature testing, involves customers for feedback, documents issues, and collaborates with the technical teams to resolve them. Maintains relationships across Senate offices to support the establishment of customer Advisory Groups and technical team for each software project; Partners with representative offices to understand their business needs relating to the software. Collaborates closely with the Advisory Group to determine the scope of an application and the priorities of features in each release by continuously discovering features and prioritizing them against what is built. Acts as the liaison between the development team and customers for each software project to ensure there is a clear understanding of what features are needed in the product or application and their impact. Conducts demos and outreach to Senate offices to promote the software, ensuring frequent and timely feedback for improvement, while collaborating across the Senate to create engaging, accurate, and comprehensive demonstration materials that effectively highlight key features for diverse audiences. Builds and maintains product roadmaps to facilitate and ensure outcomes, product and project success, and product adoption by intended users.
JOB SPECIFICATIONS
Required Education 
High School Diploma, GED. 
Other Duties/ Responsibilities<ul><li>
Contributing to policies.
</li><li>Consulting with other Senate teams (e.g., outside of ES, Secretary&rsquo;s office) and contractors on design, development, testing standards.</li></ul>
Required Work Experience<ul><li>
GED with at least 10 years of relevant work experience; Bachelor's with at least 5 years of relevant work experience; Master's with 2-4 years of relevant work experience.</li></ul>
Required Special Skills/ Knowledge<ul><li>
As part of our hiring process, we may conduct a skills assessment to better understand an applicant&rsquo;s proficiency in key areas relevant to the role.</li><li>
Ability to apply and explain software engineering principles and technology solutions and their opportunities and limitations.
</li><li>Ability to select and apply various business analysis techniques to understand customer problems and ways they can be modified.
</li><li>Ability and experience in agile development facilitation, negotiation, or similar.
</li><li>Ability and experience in agile development or Product Owner coaching, mentoring, or similar.
</li><li>Proven, highly skilled facilitator of small groups to reach agreement, e.g., negotiating, key performance indicators (KPI) establishment, coaching, mentoring.
</li><li>Knowledge of technical trends and emerging technologies.
</li><li>Ability to communicate effectively orally and in writing.
</li><li>Ability to work as part of multiple project teams at the same time.</li></ul>
Desired Qualifications<ul><li>
Knowledge of Agile principles (e.g., Scrum, Kanban) and experience with Agile projects.</li><li>
Experience in Senate and/or Legislative environment.</li><li>
Experience writing technical documentation for developers.</li><li>
Experience leading complex projects with various high-level stakeholders.</li><li>
Ability to make strategic decisions and document best practices recommendations.</li><li>
PMI-ACP certification and/or other Agile Product Owner certification.</li></ul>
Working Conditions<ul><li>
Work requires occasional walking, standing, bending, and safely carrying items less than 25 pounds.
</li><li>Work requires extended periods of confined sitting and hand-eye coordination working with computers.
</li><li>May occasionally require work outside regular business hours to resolve problems or handle incidents.</li></ul>
Security Clearance<ul><li>
This position requires that the applicant obtain and maintain a Secret U.S. Government security clearance.</li><li>
Applicants must be U.S. citizens in order for the SAA to submit your application for a security clearance.</li></ul> 
 CONDITIONS OF EMPLOYMENT
To be employed by a Senate employing office in a paid position in the continental United States an individual must: 
1. Be a U.S. citizen; 
2. Be lawfully admitted for permanent residence and seeking citizenship as outlined in 8 U.S.C. &sect; 1324b(a)(3)(B); 
3. Be (i) admitted as a refugee under 8 U.S.C. &sect; 1157 or granted asylum under 8 U.S.C. &sect; 1158 and (ii) have filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; or 
4. Owe allegiance to the U.S. (i.e., qualify as a non-citizen U.S. national under federal law). 
 
Employment is contingent on background / security investigation results.
BENEFITS AT-A-GLANCE
The SAA provides a highly competitive benefits package for all SAA staff. Our benefits extend beyond health care coverage to help provide employees with student loan reimbursement, professional development, transportation subsidy, TSP/retirement savings, access to our Employee Assistance Program, and more! For more information regarding SAA&rsquo;s benefits, please visit https://sen.gov/OPPW.
ACCOMMODATIONS
As an Equal Opportunity Employer, the SAA is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with SAA and need special assistance or an accommodation to complete the application process, please submit your request to employment@saa.senate.gov with &ldquo;Accommodation&rdquo; in the subject line.
VOLUNTARY SELF-IDENTIFICATION FOR VETERANS' PREFERENCE
If you are identifying as veterans' preference eligible under the VEOA, please use this link to complete your application for Veterans' Preference AFTER you apply for this position. The link will also be available on the &quot;Thank You&quot; page after you have submitted your job application. 
 
Candidates only need to apply one time for veterans&rsquo; preference to be considered for all future veterans&rsquo; preference positions within the Senate Sergeant at Arms.<ul><li>
All supporting documents must ONLY be provided within the Veterans&rsquo; Preference Application and within the stated deadline of the job announcement.</li><li>
Late applications for veterans&rsquo; preference will not be considered.</li><li>
Documentation to obtain veterans&rsquo; preference will not be considered if attached to the job application.</li><li>
If you need to revise or resubmit your Application for Veterans' Preference/documents, please withdraw your previous Application for Veterans' Preference and resubmit. If you require assistance, please email SAARecruitment@saa.senate.gov.</li></ul> 
An applicant who declines to self-identify as a disabled veteran and/or to provide information and documentation regarding his/her disabled veteran&rsquo;s status will not be subjected to an adverse employment action, but the individual may be ruled ineligible for veterans&rsquo; preference.</div>

Senior Product Owner #5481

<div>About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other&mdash;that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.
The Role in Brief:

Director, Sales Engineer

EAB seeks a Sales Engineer to join the EAB Partner Development team. EAB Sales Engineers drive partner development efforts by providing product and technical expertise and informing technology innovation to leading colleges and universities across the country. This Sales Engineer must be able to quickly develop expertise in EAB&rsquo;s Student Success and Analytics products, data management and student customer relationship management (CRM) offerings, and exhibit or develop broad knowledge of higher education strategy and technology issues.

As a Sales Engineer, you must share our passion about the value data and technology can bring to higher education institutions and the students they serve.

This position is open to remote employment within the continental United States.

This position is also posted at the Senior Director level; candidates are being considered at both levels for the current opening.

Primary Responsibilities:
<ul>
<li>Sales: Support Partner Development Executives (PDEs) through the entire sales process from pre-sales to close, conducting strategic discovery, technical requirements analysis, and presentation/demonstration of EAB products and services</li>
<li>Partner Engagement: Cultivate deep partner relationships through extraordinary presentation skills and the ability to establish trust with higher education leaders across a range of technical and non-technical audiences (including provosts, chief information officers, VPs of institutional research and effectiveness, and student success/advising leaders).</li>
<li>Product/Technical Expertise: Have a working knowledge/proficiency of at least some of the following areas: cloud-based software as a service (SaaS) products (priority given for higher education platforms), strategic analytics, data management, data warehousing, data cleansing and transformation, business intelligence, and data security.</li>
<li>Subject Matter Expertise: Serve as an ambassador for EAB products during remote and in-person campus presentations, webinars, and industry events, such as conferences and trade shows. Contribute to content creation (e.g., white papers, blogs) as appropriate.</li>
<li>Market Insight: Keep current on industry trends in higher education technology, student success, and data and analytics and maintain a deep understanding of competitive and complementary technologies and vendors and how to position EAB in relation to them.</li>
</ul>
Basic Qualifications:
<ul>
<li>Bachelor&rsquo;s degree from an accredited college/university</li>
<li>Must possess a minimum of 6 - 8+ years of experience in at least three of the following:</li>
<li><ul><li>Commercial experience, with a preference toward pre-sales, sales engineer, or similar roles representing SaaS products or technical offerings</li>
<li>Higher education or ed-tech industry experience and expertise</li>
<li>Implementing and/or maintaining enterprise-level technology solutions</li>
<li>Proven presentation and facilitation skills in front of an executive level audience</li>
</ul></li><li>Ability to travel domestically 50-75%; valid U.S. driver&rsquo;s license required</li>
</ul>
Ideal Qualifications:
<ul>
<li>Ability to conduct executive level presentations and facilitate group discussions</li>
<li>Ability to demonstrate and communicate the value and ROI of technology offerings, drawing on subject matter expertise and work experience that will enhance credibility with prospective partners</li>
<li>Business development and/or consultative sales experience, with preference for SaaS products</li>
<li>Proven experience managing multiple competing priorities</li>
<li>Experience with solution-focused problem solving</li>
<li>Familiarity with higher education cloud-based platforms, technology, and/or basic data science and predictive modeling</li>
<li>Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB&rsquo;s mission, values, and aspiration.</li>
</ul>
If you&rsquo;ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other&rsquo;s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation:

The anticipated starting salary (base) range for this role is $85,500 - $119,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.

This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.

Benefits:

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
<ul>
<li>Medical, dental, and vision insurance plans; dependents and domestic partners eligible</li>
<li>20+ days of PTO annually, in addition to paid firm and floating holidays</li>
<li>Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)</li>
<li>401(k) retirement savings plan with annual discretionary company matching contribution</li>
<li>Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans</li>
<li>Employee assistance program with counseling services and resources available to all employees and immediate family</li>
<li>Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation</li>
<li>Fertility treatment coverage and adoption or surrogacy assistance</li>
<li>Paid parental leave with phase back to work program for birthing and non-birthing parents</li>
<li>Access to milk shipping service to support nursing employees during business travel</li>
<li>Discounted pet health insurance coverage for dog and cat family members</li>
<li>Company-provided life, AD&amp;D, and disability insurance</li>
<li>Financial wellness resources and membership in a robust employee discount program</li>
<li>Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities</li>
</ul>
Benefits kick in day one; learn more at eab.com/careers/benefits.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to &ldquo;make education smarter and our communities stronger&rdquo; we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don&rsquo;t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.</div>

Sales Engineer (Director-level)

<div>About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other&mdash;that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.
The Role in Brief:

Senior Director, Sales Engineer

EAB seeks a Sales Engineer to join the EAB Partner Development team. EAB Sales Engineers drive partner development efforts by providing product and technical expertise and informing technology innovation to leading colleges and universities across the country. This Sales Engineer must be able to quickly develop expertise in EAB&rsquo;s Student Success and Analytics products, data management and student customer relationship management (CRM) offerings, and exhibit or develop broad knowledge of higher education strategy and technology issues.

As a Sales Engineer, you must share our passion about the value data and technology can bring to higher education institutions and the students they serve.

This position is open to remote employment within the continental United States.

This position is also posted at the Director level; candidates are being considered at both levels for the current opening.

Primary Responsibilities:
<ul>
<li>Sales: Support Partner Development Executives (PDEs) through the entire sales process from pre-sales to close, conducting strategic discovery, technical requirements analysis, and presentation/demonstration of EAB products and services</li>
<li>Partner Engagement: Cultivate deep partner relationships through extraordinary presentation skills and the ability to establish trust with higher education leaders across a range of technical and non-technical audiences (including provosts, chief information officers, VPs of institutional research and effectiveness, and student success/advising leaders).</li>
<li>Product/Technical Expertise: Have a working knowledge/proficiency of at least some of the following areas: cloud-based software as a service (SaaS) products (priority given for higher education platforms), strategic analytics, data management, data warehousing, data cleansing and transformation, business intelligence, and data security.</li>
<li>Subject Matter Expertise: Serve as an ambassador for EAB products during remote and in-person campus presentations, webinars, and industry events, such as conferences and trade shows. Contribute to content creation (e.g., white papers, blogs) as appropriate.</li>
<li>Market Insight: Keep current on industry trends in higher education technology, student success, and data and analytics and maintain a deep understanding of competitive and complementary technologies and vendors and how to position EAB in relation to them.</li>
</ul>
Basic Qualifications:
<ul>
<li>Bachelor&rsquo;s degree from an accredited college/university</li>
<li>Must possess a minimum of 8 - 10+ years of experience in at least three of the following:</li>
<li><ul><li>Commercial experience, with a preference toward pre-sales, sales engineer, or similar roles representing SaaS products or technical offerings</li>
<li>Higher education or ed-tech industry experience and expertise</li>
<li>Implementing and/or maintaining enterprise-level technology solutions</li>
<li>Proven presentation and facilitation skills in front of an executive level audience</li>
</ul></li><li>Ability to travel domestically 50-75%; valid U.S. driver&rsquo;s license required</li>
</ul>
Ideal Qualifications:
<ul>
<li>Ability to conduct executive level presentations and facilitate group discussions</li>
<li>Ability to demonstrate and communicate the value and ROI of technology offerings, drawing on subject matter expertise and work experience that will enhance credibility with prospective partners</li>
<li>Business development and/or consultative sales experience, with preference for SaaS products</li>
<li>Proven experience managing multiple competing priorities</li>
<li>Experience with solution-focused problem solving</li>
<li>Familiarity with higher education cloud-based platforms, technology, and/or basic data science and predictive modeling</li>
<li>Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB&rsquo;s mission, values, and aspiration.</li>
</ul>
If you&rsquo;ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other&rsquo;s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation:

The anticipated starting salary (base) range for this role is $103,500 - $142,500 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.

This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.

Benefits:

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
<ul>
<li>Medical, dental, and vision insurance plans; dependents and domestic partners eligible</li>
<li>20+ days of PTO annually, in addition to paid firm and floating holidays</li>
<li>Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)</li>
<li>401(k) retirement savings plan with annual discretionary company matching contribution</li>
<li>Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans</li>
<li>Employee assistance program with counseling services and resources available to all employees and immediate family</li>
<li>Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation</li>
<li>Fertility treatment coverage and adoption or surrogacy assistance</li>
<li>Paid parental leave with phase back to work program for birthing and non-birthing parents</li>
<li>Access to milk shipping service to support nursing employees during business travel</li>
<li>Discounted pet health insurance coverage for dog and cat family members</li>
<li>Company-provided life, AD&amp;D, and disability insurance</li>
<li>Financial wellness resources and membership in a robust employee discount program</li>
<li>Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities</li>
</ul>
Benefits kick in day one; learn more at eab.com/careers/benefits.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to &ldquo;make education smarter and our communities stronger&rdquo; we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don&rsquo;t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.</div>

Sales Engineer (Senior Director-level)

Cherry Holdings LLC

Responsible for providing excellent customer service, preparing products, restocking inventory, accepting payments, making change, and performing general cleaning duties in the retail store. Will receive training in customer service techniques, sales suggestions, cleaning/health standards, and general retail store procedures.ESSENTIAL FUNCTIONS1. Provide integrity, honesty and knowledge that promotes the culture, values and purpose of Kilwins Brand.2. Engage and connect with every customer by providing excellent customer service and brand knowledge.3. Answer customer questions and makes sales suggestions.4. Answer the phone and take phone orders.5. Be able to provide knowledge of Kilwins history and products.6. Perform general cleaning duties.7. Follow proper opening and closing procedures.8. Effectively operate point of sale system (cash register).9. Merchandise and maintain displays according to Kilwins Brand Standards.10. Prepares/makes waffle cones.11. Create and serve quality chocolates, fudge, and ice cream for others to enjoy.12. You love interacting with customers.13. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.14. You have a positive can-do attitude, facing all situations in the store15. You like to work independently as well as in a team16. You have excellent written and verbal communication in English (another language is a plus)17. You have an exceptional awareness of quality and hygiene18. You love chocolate and are passionate about fine foodKNOWLEDGE, SKILLS, AND ABILITIES1. Ability to operate transactions in an accurate manner.2. Ability to communicate effectively and work well with others.3. Must be customer service oriented with outstanding personality and manners.4. Ability to follow directions/instructions.EDUCATION AND EXPERIENCE1. Previous sales experience is helpful, but not necessary.PHYSICAL REQUIRMENTS/WORK ENVIRONMENT1. Must be able to lift 40 pounds.2. Must be able to stand for long periods of time.OTHER DUTIESPlease note this job description is not intended to cover a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Individuals may perform other duties as assigned including working in other areas to cover absences or to equalize peak work periods or otherwise balance the workload.Job Types: Full-time, Part-timePay: $17.95 per hourExpected hours: 20.0 &ndash; 35.0 per weekBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Application Question(s):<ul><li>Must be able to work at least two days of the weekend (Friday, Saturday or Sunday), are you available to work at least two of those days? </li></ul>Experience:<ul><li>Retail Sales: 2 years (Preferred)</li></ul>Shift availability:<ul><li>Night Shift (Preferred)</li><li>Day Shift (Preferred)</li></ul>Ability to Commute:<ul><li>Washington, DC 20024 (Preferred)</li></ul>Work Location: In person

Sales Associate

Explore 269+ Care partner employee assistance program sunday thursday 10 00am 6 30pm est in Washington this March. Find roles across top companies and apply now to boost your career.