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case management and workplace experience coordinator

Kahana & Feld LLP

<div>The Case Management and Workplace Experience Coordinator will be responsible for providing administrative and legal support to attorneys, legal teams, and the firm via performing administrative, clerical, answering phone calls, processing and distributing mail, and assisting with office upkeep. This position will also be responsible for supporting the firm&rsquo;s legal team by maintaining an organized, efficient and secure filing system and for managing court calendars, scheduling hearings and trial. The Matter Management and Workplace Experience Assistant will also assist in the management of the initial states of a new client or matter, ensuring a smooth and efficient onboarding process.
Duties and Responsibilities
Conflicts &amp; Client Intake<ul><li>
Collect and review all necessary information from attorneys and staff to initiate new client and matter intake, including party names, affiliations, matter descriptions, and related</li><li>
Analyze submitted data for completeness and accuracy prior to submitting for conflict check</li><li>
Coordinate with the Conflicts Team to ensure timely and thorough conflict checks are conducted</li><li>
Work closely with partners, attorneys, and administrative teams to clarify or supplement information needed for accurate conflict analysis</li><li>
Notify attorneys of conflict check results</li><li>
Prepare Case Intake Forms to submit to Case Administration to open new matters</li><li>
Support the Conflicts team in other intake related duties as needed</li></ul>
Matter Filing &amp; Management<ul><li>
Provide essential support to lawyers, legal teams and the firm, all while maintaining a high level of organization and attention to detail</li><li>
Assist with scheduling depositions, drafting subpoenas and other duties as needed</li><li>
Assist with proofreading of legal documents, including pleadings and memos, as needed</li><li>
Assist in organizing case files as needed</li><li>
May be trained in eFiling of court documents, to support or supply backup for Paralegals</li><li>
Oversee meeting room scheduling and coordinate technology requests when needed</li><li>
Create, modify, and improve organizational processes and procedures</li><li>
Manage miscellaneous projects and tasks assigned by partners, attorneys, and other staff</li></ul>
Workplace Experience<ul><li>
Answer incoming telephone calls and direct to the correct person; handle multiple telephone lines in an efficient, timely, and professional manner</li><li>
Take messages and deliver to the appropriate people</li><li>
Welcome and direct all visitors to the firm</li><li>
Sign for and accept all packages, mail, and documents via courier</li><li>
Manage scanning and uploading documents, checks, and various other paperwork; upload to the designated software as needed</li><li>
Maintain the lobby, conference room, kitchen, and general areas by keeping them stocked and in pristine condition</li><li>
Maintain inventory of office supplies, kitchen supplies, and snacks; communicate with Office Manager for necessary purchases</li><li>
Provide support for the set up of conference rooms and visitor offices, including the technology assistance needed (e.g., virtual calls, docking at a visitor office)</li><li>
Provide support to other departments in various capacities as needed</li><li>
Assist with coordinating employee activities, birthday recognitions, company events, etc.</li></ul>
Qualifications and Requirements<ul><li>
Bachelor's degree required; paralegal experience preferred</li><li>
At least 5 years of experience in a legal, administrative, or data management role preferred</li><li>
Strong attention to detail and ability to manage multiple priorities in a fast-paced setting</li><li>
Proficient in Microsoft Office Suite (Outlook, Word, Excel) and comfortable learning new software platforms</li><li>
Strong written and verbal communication skills</li><li>
Ability to handle confidential information with discretion</li><li>
Capable of working independently and collaboratively in a fast-paced legal environment</li></ul>
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Equal Opportunity Employer
Kahana Feld provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type
Full-Time, Non-Exempt
Supervisory Responsibilities
None
Work Location
In-Office
Salary Range
$35 - $37/ hour
Work Schedule
8:30am - 5:30pm Monday-Friday. Occasional weekends and holidays.
Physical Requirements
Primarily sedentary work. Exerting up to 40 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials. Work can be performed with or without accommodations.
Travel
5-10% domestic travel by car and plane, depending on the firm&rsquo;s needs.</div>

Case Management and Workplace Experience Coordinator

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Position Summary
The Case Management Coordinator (i.e. CC) utilizes critical thinking and judgment to collaborate and inform the case management process. The Case Management Coordinator facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling, identifying and assisting with accessing benefits and education for members through the use of care management tools and resources.
Fundamental Components<ul><li>
Evaluation of Members: Through the use of care management tools and information/data review, conducts comprehensive evaluation of referred member's needs/eligibility and recommends an approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services.</li><li>
Identifies high risk factors and service needs that may impact member outcomes and care planning components with appropriate referral to clinical case management or crisis intervention as appropriate.</li><li>
Coordinates and implements assigned care plan activities and monitors care plan progress.</li><li>
Enhancement of Medical Appropriateness and Quality of Care: Using holistic approach, consults with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes.</li><li>
Identifies and escalates quality of care issues through established channels.</li><li>
Utilizes negotiation skills to secure appropriate options and services necessary to meet the member's benefits and/or healthcare needs.</li><li>
Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.</li><li>
Provides coaching, information, and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.</li><li>
Helps member actively and knowledgeably participate with their provider in healthcare decision-making.</li><li>
Monitoring, evaluation and documentation of care: Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.</li></ul>
Remote Work Expectations<ul><li>
This a remote role, candidates must have a dedicated workspace free of interruptions.</li><li>
Dependents must have separate care arrangements during work hours, as continuous care responsibilities during shift times are not permitted.</li></ul>
Required Qualifications<ul><li>
2+ years experience in behavioral health or social services</li><li>
Candidate must have the ability to work 8:00 AM - 5:00 PM in assigned market time zone</li><li>
2+ years of experience with Microsoft Office Applications (Word, Excel, Outlook)</li><li>
Candidates must have a dedicated workspace free of interruptions</li><li>
Dependents must have separate care arrangements during work hours, as continuous care responsibilities during shift times are not permitted</li></ul>
Preferred Qualifications<ul><li>
Case management and discharge planning experience</li><li>
Managed care experience</li></ul>
Education<ul><li>
Bachelor's Degree or non-licensed master level clinician with either degree being in behavioral health or human services preferred (psychology, social work, marriage and family therapy, counseling) or equivalent experience</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$21.10 - $44.99
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 04/11/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Analyst, Case Management – Transition of Care (Care Coordinator)

JAMS

<div>Overview:
<div>
We are passionate about what we do, the services we provide, and the clients we serve. If you're looking for an opportunity to join a company that values collaboration, innovation, and dedication, we're the right place for you.</div><div></div><div> 
A Brief Overview</div><div></div><div> 
The Case Manager (&quot;CM&quot;) provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and experiences. The CM focuses on mastering the fundamentals of case management while maintaining excellent client relationships and contributing to the overall success of the alternative dispute resolution (&quot;ADR&quot;) process.</div> 
Responsibilities:
<div>
What you will do</div><ul><li>
Manages case files, maintains accurate records and ensures that all case-related documents are up to date.</li><li>
Prepares and distributes panelist lists in response to arbitration filings or client requests, in partnership with local management, the Arbitration Practice Team, and ADRC, ADRS, and SCM colleagues.</li><li>
Schedules and coordinates hearings, conference calls, and other case-related activities to meet client and panelist needs.</li><li>
Provides exceptional client service by responding promptly to general inquiries and website information requests.</li><li>
Supports their assigned panelists with basic administrative tasks related to their ADR practices; ensures timely follow-up on case-related actions.</li><li>
Monitors case timeliness and deadlines; ensures all milestones are met.</li><li>
Communicates effectively with clients, panelists, and team members to resolve basic questions or issues that arise during the case lifecycle.</li><li>
Engages in learning opportunities to expand knowledge in the company&rsquo;s processes and tools to become proficient in case management systems and workflows.</li><li>
Builds foundational knowledge of ADR practices and procedures through training and hands-on experience.</li><li>
Other duties as assigned within similar scope.</li></ul>
Qualifications:
<ul><li>Bachelor's Degree in Business, Operations, Management, or related field. Preferred</li><li>
2-4 years of working in case management. Required</li><li>
2-4 years of working in legal and client service role. Required</li><li>
1-3 years For internal candidates, proven ability as a Case Coordinator, or similar position. Required</li><li>
Proficiency in all ADR processes and procedures including mediation, arbitration and court reference matters. (Required proficiency)</li><li>
Knowledge of Panelists&rsquo; proficiency, practice areas and preferences in the local Resolution Center (RC). (Preferred proficiency)</li><li>
Computer literate and proficient in all software programs required for the position. (Required proficiency)</li><li>
Written and verbal communication skills. (Required proficiency)</li><li>
Emotional intelligence and adaptability under pressure. (Required proficiency)</li><li>
Ability to organize, prioritize, and manage multiple responsibilities and tasks in a quick-paced environment. (Required proficiency)</li></ul></div>

Case Manager

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Program Summary:
Join our Aetna care management team as we lead the way in providing exceptional care to dual eligible populations! You will have a life-changing impact on our Dual Eligible Special Needs Plan (DSNP) members, who are enrolled in both Medicare and Medicaid. As a member of the care team, you will collaborate with members, the internal care team, healthcare providers, and community organizations to meet the complex healthcare and social needs of our members Be part of this exciting opportunity as we expand our DSNP services to transform lives in new markets across the country.
Position Summary/Mission:
As a vital member of our Special Needs Plan (SNP) care team, the Care Coordinator (CC) is responsible for coordinating care for our members through close collaboration with the Care Manager, Social Worker, and other interdisciplinary team members. This role involves evaluating member needs through the annual Health Risk Survey, addressing social determinants of health (SDoH), coordinating care across the continuum, and closing gaps in preventive and health maintenance care.
Key Responsibilities:
<ul><li>Member Evaluation: Conduct the annual Health Risk Survey to support needs identification for the member&rsquo;s Individual Plan of Care.
</li><li>Risk Escalation: Inform the assigned care manager of newly identified health/safety risks or service needs
</li><li>Care Coordination: Complete care coordination activities delegated by the care manager within an established timeframe.
</li><li>Quality Issue Escalation: inform the assigned care manager and/or associate manager of any identified quality of care issues.</li><li>
Advocacy: Passionately support the member&rsquo;s care coordination needs and drive solutions to address those needs.</li><li>
Member Engagement: Use problem-solving skills to find alternative contact information for members who are unreachable by care management. Employ motivational interviewing techniques to maximize member engagement and promote lifestyle changes for optimal health.
</li><li>Monitoring and Documentation: Adhere to case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies.</li></ul>
Essential Competencies and Functions:
<ul><li>Meet performance and productivity metrics, including call volume, successful member engagement, and compliance with state/federal regulatory requirements.
</li><li>Conduct oneself with integrity, professionalism, and self-direction.
</li><li>Demonstrate a willingness to learn about care management within Medicare and Medicaid managed care.
</li><li>Familiarity with community resources and services.
</li><li>Navigate various healthcare technology tools to enhance member care, streamline workflows, and maintain accurate records.
</li><li>Maintain strong collaborative and professional relationships with members and colleagues.
</li><li>Communicate effectively, both verbally and in writing.
</li><li>Exhibit excellent customer service and engagement skills.</li></ul> 
Required Qualifications<ul><li>
2+ years in behavioral health, social services, or a related field relevant to the program focus<ul><li>
Proficient in Microsoft Office Suite (Word, Excel, Outlook, OneNote, Teams) and capable of utilizing these tools effectively in the CM Coordinator role.
</li><li>Access to a private, dedicated workspace to fulfill job requirements effectively.</li></ul></li></ul>
Preferred Qualifications<ul><li>
Case Management and Discharge Planning Experience
</li><li>Managed Care Experience</li></ul>
Education<ul><li>
High School Diploma with equivalent experience (REQUIRED)</li><li>
Associate&rsquo;s or Bachelor&rsquo;s Degree or non-licensed master&rsquo;s level clinician in behavioral health or human services (psychology, social work, marriage and family therapy, counseling) or equivalent experience (PREFERRED)</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$21.10 - $44.99
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 03/27/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Case Management Analyst (Remote)

The PromptCare Companies, Inc.

<div>Description:

PromptCare is looking for a Clinical Compliance Coordinator to support clinical review and regulatory compliance within the Intake &amp; Resupply department. This full-time hybrid role is responsible for evaluating medical documentation to determine eligibility, coverage, and medical necessity in accordance with Medicare, CMS guidelines, and payer policies. The ideal candidate will have experience in Medicare Advantage or managed care, strong knowledge of Medicare regulations, and the ability to interpret medical records, identify documentation gaps, and support appeals while ensuring full compliance.
Job Type: Full time/ Hybrid
Job Location: hybrid 2 days per week in King of Prussia, PA
Requirements:
<ul><li>The Clinical Compliance Coordinator is responsible for evaluating clinical information to determine member eligibility, coverage, and medical necessity in accordance with Medicare regulations, CMS guidelines, and organizational policies.</li><li>
This role ensures compliance with federal requirements while supporting high-quality, cost-effective patient care.</li><li>
Provide feedback and guidance for a written appeals process to overturn authorization denials.</li><li>
Effectively identify missing or non-complaint documentation required under CMS guidelines and published medical policies for governmental and commercial payers.</li></ul>
Qualifications:<ul><li>
Prior experience in Medicare Advantage or managed care organizations</li><li>
Certification in Case Management (CCM), Utilization Review (CPUR), or equivalent</li><li>
 Experience with audits, appeals, and regulatory compliance</li><li>
Administrative focus with Clinical background</li><li>
Minimum 2&ndash;5 years of experience (acute care, managed care, or Medicare populations preferred)</li><li>
Strong knowledge of Medicare Parts A, B, C, and/or D</li><li>
Experience with utilization management, case management, or clinical review</li><li>
Familiarity with CMS regulations, medical necessity criteria, and evidence-based guidelines (InterQual, MCG, or similar)</li><li>
Strong analytical, documentation, and communication skills</li><li>
Proficiency with electronic medical records and clinical review systems</li><li>
Ability to interpret medical records, particularly chart notes including test results, diagnosis, medical verbiage pertaining to CMS guidelines</li><li>
Must be able to interpret and comprehend published payer medical policies</li><li>
Determine Contraindicators within published medical policies for acceptance while maintaining compliance practices</li></ul>
Benefits &amp; Perks<ul><li>
Comprehensive Medical, Dental, and Vision Package</li><li>
401(k) Plan with Company Match</li><li>
Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays</li><li>
Life Insurance: Standard coverage with optional enhancements</li><li>
Employee Assistance Program: Free counseling and coaching sessions</li><li>
Emotional Well-being and Work-Life Balance Resources</li><li>
Short &amp; Long-Term Disability: Company-paid with optional supplements</li><li>
Accidental Death and Dismemberment Insurance</li><li>
FSA and HSA: Manage healthcare expenses</li><li>
Commuter Spending Programs</li><li>
Volunteer and Engagement Opportunities</li><li>
Employee Referral Bonuses</li><li>
Exclusive Discounts on entertainment, travel, and various other supplemental and cellphone plans</li></ul>
Equal Employment Opportunity
The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.</div>

Clinical Compliance Coordinator

CAMBA

<div>
 
 
 Who We Are:&nbsp;
 
 CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive.&nbsp; We take a comprehensive approach by offering more than 180 integrated programs in: Education &amp; Youth Development, Family Support, Job Training &amp; Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth.&nbsp;CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
 
 
 
 
 
 Program Description
 
 
 
 Health Home Plus (HH+) is an intensive Health Home Care Management (HHCM) service established for defined populations with Serious Mental Illness (SMI) who are enrolled in a Health Home (HH) serving adults.
 
 
 
 Position: Project Coordinator
 
 
 
 
 Reports To: Program Manager
 
 
 
 
 Location: 2244 Church Ave, Brooklyn, NY 11226 with hybrid schedule available
 
 
 
 
 What The Project Coordinator Does:
 
 
 
 The person filling this position is responsible for: aiding qualified individuals who require social service assistance. This includes interviewing and evaluating clients, formulating service plans and goals, in order to aid clients in meeting their Mental Health and Medical needs. This should be done through the use of appropriate community resources/referrals. Field work is mandatory, each client must be seen a minimum of 2 times per month or as needed, specific to client need.&nbsp; Project Coordinators are expected to provide intensive case management services to select populations&nbsp;
 
 (as defined by the New York State Department of Health)&nbsp;
 
 who also have a Serious Mental Illness (SMI) and are enrolled in a Health Home (HH) serving adults. Case Management services are provided for a period of up to 1 year, possibly longer, dependent on client need.
 
 <ul>
 <li>
 Carry and maintain a caseload of up to 20 clients, providing assessments, developing care plans, provide service referral/navigation, and crisis intervention, as needed
 </li>
 <li>
 Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information
 </li>
 <li>
 Conduct required field work. All clients must be seen, in-person, a minimum of two times per month. Additional visits may be required depending on client need
 </li>
 <li>
 They would also require two additional telephonic calls, for a total of 4 encounters per month
 </li>
 <li>
 Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency
 </li>
 <li>
 Recommend and implement strategies to persuade clients to participate more fully in this process
 </li>
 <li>
 Monitor clients&rsquo; progress toward their service plans goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via service plan outcomes and detailed progress notes (i.e. time of service, type of service, etc.)
 </li>
 <li>
 Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, entitlements, etc
 </li>
 <li>
 Escort clients to appointments (educational, medical, social service, etc.)
 </li>
 <li>
 Follow-up with clients for a period of time after successful completion of their primary goals to assure client stability
 </li>
 <li>
 As necessary reach out and market the program to the community in order to recruit clients
 </li>
 <li>
 As needed prescreen clients over the telephone for eligibility and may schedule appointments for possible enrollment
 </li>
 <li>
 Assist clients in completing applications for benefits and entitlements and may process applications on clients&rsquo; behalf as needed
 </li>
 <li>
 Other duties as assigned
 </li>
 </ul>
 
 
 
 
 Education, Licenses and/or Certifications Required:
 
 
 <ul>
 <li>
 A Master&rsquo;s degree in one of the qualifying fields and one (1) year of Experience; OR
 </li>
 <li>
 A Bachelor&rsquo;s degree in one of the qualifying fields and two (2) years of Experience; OR
 </li>
 <li>
 A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of Experience;
 </li>
 <li>
 A Bachelor&rsquo;s degree or higher in ANY field with either: three (3) years of Experience, or two (2) years of experience as a Health Home care manager serving the SMI or SED population
 </li>
 </ul>
 
 
 *Qualifying fields include education degrees featuring a major or concentration in: social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy,&nbsp;
 
 
 counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field.
 
 
 
 
 Minimum Experiences and Skills Required:
 
 
 <ul>
 <li>
 Providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism or substance abuse, and/or children with SED; OR
 </li>
 <li>
 Linking individuals with Serious Mental Illness, children with SED, developmental disabilities, and/or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services)
 </li>
 <li>
 Strong communication skills are required, as you must be able to effectively communicate with resistant or difficult clients
 </li>
 <li>
 Candidates will also be expected to conduct care conferences with medical providers from different specialties
 </li>
 <li>
 Strong written skills are required
 </li>
 <li>
 Time management is essential, candidates are expected to handle competing priorities in a timely fashion
 </li>
 <li>
 Candidates must have the ability to work with Microsoft Office; Word, Excel etc. and also utilize web-based reporting platforms
 </li>
 </ul>
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Bi-lingual English and Spanish
 </li>
 </ul>
 
 
 Compensation
 
 : $62,593 annually
 
 
 
 Status:&nbsp;
 
 Full-time (35 hours per week)
 
 
 Benefits
 
 : CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
 
 
 CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.
 
</div>

Case Manager, Health Home Plus

Mount Sinai Health System

<div>Description
The Quality Administrative Coordinator is responsible for all administrative aspects of the system-wide quality program for the department of Surgery. This is accomplished through ensuring timely &amp; accurate meeting agendas, invites, minutes and follow up items, data entry, database administration, spreadsheet creation, case selection, deadline monitoring for case entry and practitioner scorecards, close coordination with the clinical and quality teams, and a variety of focused quality projects. The Quality Administrative Coordinator also works closely with the Director of Surgical Quality along with all other team members to identify opportunities for clinical quality improvement, analyze data, and other projects as needed. 
Responsibilities
Administrative Tasks<ul><li>
Responsible for sending memos to appropriate faculty as per request</li><li>
Provides backup administrative support for Quality Team members</li><li>
Organizes surgical quality cycle spreadsheets</li><li>
Participate with grievance process to crosscheck patients in EPIC</li><li>
Create reminders and manage OPPEs for physician assistants and NPs</li><li>
Management of CME approvals for weekly M&amp;M conference</li><li>
Contribute to quality newsletter</li><li>
Manage invoice processing and record keeping</li><li>
Create employee and patient facing educational materials</li></ul> 
Meetings &amp; Presentations<ul><li>
Analyzes various data sources to identify surgical outcomes and what is driving those outcomes.</li><li>
Preparation of Morbidity and Mortality PowerPoint slides for weekly conference</li><li>
Provide back up for support for creation of quality agenda for monthly meeting to be presented during weekly Morbidity &amp; Mortality (M&amp;M) Conference</li><li>
Schedules monthly quality committee meetings run by the Vice Chairman of Surgery</li><li>
Attend mandatory quality team meetings as per request.</li><li>
Responsible for sending reminders to all committee members for monthly meetings</li><li>
Attend annual national conference pertaining to the programs, where applicable</li><li>
Responsible for sending Outlook calendar invites for QA/PIC monthly meetings</li><li>
Attend team chart review meetings that are conducted on bi weekly basis.</li></ul> 
Data Management<ul><li>
Communicates with clinical and quality teams to ensure reliable data collection as needed</li><li>
Responsible for identifying areas for streamlining and improvement in the data collection process</li><li>
Demonstrates appropriate utilization of resources necessary to obtain valid, reliable data</li><li>
Identifies cases to be included in the bowel bundle protocol, and communicates eligibility with peri-operative staff at multiple hospitals</li><li>
Inputs audit data into Microsoft Access bowel bundle database based on EPIC reports</li><li>
Compiles and sorts data for numerous quality projects/research as per request</li><li>
Select cases to be included in NSQIP cycles via EPIC for abstraction by quality team members</li><li>
Responsible for monitoring, accessing, and compiling the data and quality/benchmark reports from the program websites for use in quality improvement projects</li><li>
Co-manages the M&amp;M database, monitoring and ensuring adequacy of submissions, querying and analyzing the database to support resident and departmental projects, trouble shooting and ensuring personnel access after adequate training</li><li>
Review and assign cases reported to Morbidity and Mortality database</li><li>
Approve all requests for appropriate employees to gain access to the M&amp;M database</li><li>
Enter standard of care adjudication and administrative notes in the M&amp;M database</li></ul> 
Working Effectively with Patients, Families, and Staff<ul><li>
Contact patients via telephone, Tavoca and/or MyChart , as applicable for the purpose of identifying surgical outcomes, and obtaining 30-day follow up</li></ul> 
Reporting<ul><li>
Run requested Redcap reports requested by residents and research coordinators</li><li>
Produce QITI resident reports upon request from residency program director</li></ul> 

Qualifications<ul><li>
Bachelors Degree or equivalent combination of experience and education., i.e. HS/GED diploma plus seven years of experience.</li><li>
Database data management &amp; analysis experience preferred.</li><li>
Quality improvement or patient safety knowledge preferred.</li><li>
5 years related administrative or business experience required.</li></ul> 
Non-Bargaining Unit, 862 - Surgery - ISM, Icahn School of Medicine 
Employer Description
Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai&rsquo;s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time &mdash; discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients&rsquo; medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News &amp; World Report's Best Hospitals, receiving high &quot;Honor Roll&quot; status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News &amp; World Report&rsquo;s &ldquo;Best Children&rsquo;s Hospitals&rdquo; ranks Mount Sinai Kravis Children's Hospital among the country&rsquo;s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek&rsquo;s &ldquo;The World&rsquo;s Best Smart Hospitals&rdquo; ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. 
Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $66482.07 - $74250 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</div>

Administrative Coordinator, Quality (Spanish Bilingual Preferred) - Surgery

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