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case manager - home at last Jobs in Seattle

case manager - home at last

programming case manager

case manager home at last

YMCA of Greater Seattle

<div>
 
 Overview
 
 
 
 
 Our Commitment to Equity
 
 
 
 The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.
 
 
 
 Job Summary
 
 
 
 Supports Young Adults (YA) who have experienced chronic homelessness and are living with a chronic health condition such as substance use disorder, mental illness, or other disabling condition often coming from systems-involved experience of care such as foster care, homelessness, disconnection from school, juvenile justice, and/or other systems in developing the skills to live independently. Provides general support to YA in independent housing and makes connections to other supports such as mental health, health and wellness, education, employment/career development, technology, or other designated field and supports them in achieving their goals. Provides information and referral services. Creates a welcoming and supportive environment at the YMCA.
 
 
 The Home at Last program is a permanent supportive housing project for 23 YA ages 18 and up in King County. Clients are all exiting homelessness and are referred through the Coordinate Entry system. The goal for participants in this project is to gain independent living skills and ultimately to acquire a housing voucher or the ability to pay market rent themselves and build up a support system so that they are able to move on from the program with lasting supports in place.
 
 
 This position is at the Social Impact Center Y, the social services branch of YMCA of Greater Seattle (YGS). The mission of the Social Impact Center Y is to accelerate young people&rsquo;s ability to build safe, successful, and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people&rsquo;s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center Y&rsquo;s programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have had involvement in the foster care, criminal justice system, and/or homelessness systems.
 
 
 
 Position Type/Expected Hours of Work
 
 
 
 This is a full-time, hybrid position with expected hours of Monday - Friday 9am-5pm with occasional evenings and weekends required as needed.
 
 
 
 What You Will Get From Working At The Y
 
 
 
 <ul>
 <li>
 Membership to the YMCA of Greater Seattle for you and your household
 </li>
 <li>
 Medical, Dental, Vision, and Life insurance
 </li>
 <li>
 Retirement with 12% employer contributions after 2 years of services - see Y Retirement for more information. Other Savings plans available upon hire.
 </li>
 <li>
 Free access to mental health resources
 </li>
 <li>
 Rapidly accruing paid time off (PTO)
 </li>
 <li>
 Discounts on qualifying YMCA of Greater Seattle childcare, day camp, overnight camp and outdoor leadership programs. 25% for part-time staff, 50% for full-time staff.
 </li>
 <li>
 Direct care staff in the Social Impact Center receive monthly personal Wellness days in addition to existing PTO and Paid Holiday benefits
 </li>
 <li>
 Some benefits only available to full-time staff
 
 
 </li>
 </ul>
 
 Hiring Range: $24.00 - 27.00/hour
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provides specialized services to youth and young adults in education, employment/career development, housing, technology, or other designated field and supports them in achieving their goals.Build strong relationships with Y program participants to effectively provide quality services.
 </li>
 <li>
 Develops individualized, strengths-based, youth-driven service plans.
 </li>
 <li>
 Must understand contract/grant terms and conditions to ensure program outcome requirements are met and services rendered to young adults appropriately.
 </li>
 <li>
 Researches best practices in field; creates and maintains specialized resource library.
 </li>
 <li>
 Maintains clear, professional, timely participant contact notes, service plans, progress updates, outcomes, and other documentation in designated databases.
 </li>
 <li>
 Teaches life skills, job readiness or other subject matter individually and/or in groups, often experientially.
 </li>
 <li>
 Teams effectively and collaboratively with YMCA staff and/or community partners to plan and facilitate activities, including visits to related resources in the community.
 </li>
 <li>
 Builds and maintains collaborative relationships with funding liaisons, other service providers, businesses and/or educational institutions as related to specialized services.
 </li>
 <li>
 Supports participant success in key domains such as safe and stable housing, permanent connections to supportive adults, education and employment, health and well-being, and life skills.
 </li>
 <li>
 May assist with program coordination or other activities related to job focus.
 </li>
 <li>
 Participates in YMCA annual fundraising campaign to engage community members in volunteerism and philanthropic support for the Y mission.
 </li>
 <li>
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 </li>
 </ul>
 Code of Conduct for Applicants
 
 
 
 All employees and volunteers are responsible for adhering to abuse prevention policies, maintaining appropriate boundaries, completing required training, reporting suspicious or inappropriate behavior, and complying with mandated reporting requirements.
 
 
 
 
 Responsible for ensuring staff are properly screened, trained, supervised and held accountable to the organization&rsquo;s abuse risk management standards.
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree* in psychology, social work or related social services field or equivalent experience, Masters preferred. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.
 </li>
 <li>
 Experience working with teens or young adults in employment, foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields.
 </li>
 <li>
 Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities.
 </li>
 <li>
 Strong youth engagement and relationship-building skills.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Basic computer skills and working knowledge of Microsoft Office.
 </li>
 <li>
 Ability to transport self and client(s) in a safe and effective manner, and to meet clients at community locations; proof of adequate vehicle insurance coverage is required, or ability to travel to areas without public transportation.
 </li>
 <li>
 Current state approved First Aid and CPR certification.**
 </li>
 <li>
 Current approved HIV blood borne pathogens training.**
 </li>
 <li>
 Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.
 </li>
 <li>
 Some Case Manager positions required Bachelor's degree or higher.
 </li>
 <li>
 Within 30 days of employment or first available training.
 
 
 </li>
 </ul>
 
 You'll be a great fit for the Seattle Y if you:
 
 
 
 <ul>
 <li>
 Thrive on working in a collaborative environment.
 </li>
 <li>
 Are very adaptable.
 </li>
 <li>
 Have high ownership and strong work ethic.
 </li>
 <li>
 Are a great problem solver who can think on your feet.
 </li>
 <li>
 Truly enjoy being of service to people.
 </li>
 <li>
 Like being part of a team that cares about one another as people and enjoy working together.
 </li>
 <li>
 Want to know that the work you do contributes to building a better, stronger community for all.
 
 
 </li>
 </ul>
 
 OUR MISSION
 
 
 
 Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.
 
 
 
 OUR VALUES
 
 
 
 <ul>
 <li>
 Respect
 </li>
 <li>
 Responsibility
 </li>
 <li>
 Honesty
 </li>
 <li>
 Caring
 </li>
 <li>
 Passion for Excellence
 
 
 </li>
 </ul>
 YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.
 
 
 
 We are a drug &amp; alcohol-free workplace.
 
 
 We participate in the Federal E-Verify system.
 
 
 
 All job offers are contingent on the results of a background check in accordance with Washington's Fair Chance Act. Please download and review the below resources for more information:
 
 
 
 
 
 (i) The updated 2025 requirements of 49.94.010:
 
 
 
 https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=251099&amp;hashed=1503034877
 
 
 
 (ii) The WA attorney general's Washington fair chance act guide for employers and job applicants:
 
 
 
 
 https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=251100&amp;hashed=74689660
 
 
 
 
 If you need assistance of any kind with the application process, reach out to
 
 
 recruiting@seattleymca.org.
 
</div>

Case Manager - Home at Last

House Buyers of America

<div><div><h3 class="jobSectionHeader">Inside Acquisitions Specialist/ Lead Manager</h3>
</div>
<div><div><div><div>The Inside Sales/ Lead Manager is responsible for converting incoming prospects into leads. This is a high-volume pre-sales role requiring consistent follow-up with new leads.

What you will do:
<ul>
<li>Answer inbound inquiries and prospect calls from web chat and call centers</li>
<li>Aggressive follow up on &quot;after-hours&quot; or missed calls</li>
<li>Utilize multiple methods of contact (text messaging, e-mails, phone calls) to reach prospective sellers</li>
<li>Set appointments for Real Estate Consultants to continue the sales process</li>
<li>Audit leads to ensure they're followed up on appropriately</li>
<li>Assign leads that aren't auto assigned to Real Estate Consultants</li>
<li>Follow up on aged leads</li>
<li>Provide general sales support</li>
</ul>
About You:
<ul>
<li>You have 2+ years of experience working in a high volume inbound/outbound call environment</li>
<li>You have followed up on leads to begin the lead qualification process</li>
<li>You have experience working with consumers/homeowners (preferred)</li>
<li>You have experience in real estate (preferred)</li>
<li>You have a Bachelor's Degree (preferred)</li>
<li>You have experience in real estate (preferred)</li>
</ul>
Why we are a great place to work:
<ul>
<li>Our company is FULLY REMOTE!</li>
<li>Our awesome company culture includes: competitive pay great benefits, great people, casual dress, team events, work hard/ play hard environment!</li>
<li>Number of houses sold increased 119% in Q1 2026 vs Q1 2025</li>
<li>Revenue increased 102% in Q1 2026 vs Q1 2025</li>
<li>We're continuing our nationwide expansion. Over the last year we've expanded to 44 states and Washington DC!</li>
</ul>
House Buyers of America is a leading national home-buying company helping homeowners sell with confidence through a simple, transparent, and hassle-free process. Founded in 2001 and operating in 44 states, the company blends decades of real estate expertise with technology-driven operations to deliver speed, certainty, and consistent outcomes. House Buyers of America has been recognized for its industry impact, including Ernst &amp; Young Entrepreneur of the Year and inclusion on the Inc. 5000 list of America's fastest-growing companies.

Buyers of America is proudly a member of the Inc 5000 list. 
House Buyers is an equal opportunity employer and does not discriminate by sex, creed, race, or by age.

www.HouseBuyersOfAmerica.com

Compensation Range $60,000-$95,000 inclusive of base and bonus</div></div></div></div></div>

Inside Sales Specialist / Lead Manager (Real Estate)

Purple Cow Recruiting

<div>Description:
<div>
Aortic Territory Manager $350K Guaranteed First Year OR-Based Sales Top Surgeons Seattle 
Aortic Implants | OR-Based Clinical Sales | $250K&ndash;$350K Guaranteed 
 
Elizabeth Banzhaf, LPN 
Co-Founder &amp; COO | Heartline Staffing 
Call or Text: 272-230-3157 
LinkedIn: linkedin.com/in/elizabeth-banzhaf-bb7a17a4 
Prefer a quick conversation instead of applying? Call or text Elizabeth directly at 272-230-3157. 
 
Heartline Staffing, in partnership with Purple Cow Recruiting, is representing an Aortic Territory Manager opportunity in Seattle, Washington with a global aortic medical device company. 
 
POSITION 
OR-based clinical sales role supporting aortic implant procedures. Work directly with vascular and cardiovascular surgeons while driving product adoption and territory growth. 
 
TERRITORY 
<ul><li>Seattle, WA</li><li>Washington State, Alaska, Missoula</li><li>Minimal overnight travel</li></ul> 

ACCOUNTS 
<ul><li>UW / Harborview</li><li>VAMC</li><li>Providence</li></ul> 

COMPENSATION 
<ul><li>Base: $125,000 &ndash; $135,000</li><li>First-Year Total: $250,000 &ndash; $350,000 (guaranteed based on experience)</li><li>Top aortic candidates: up to $350,000</li><li>$625/month car allowance</li><li>Company card for expenses</li></ul> 

PRODUCTS 
<ul><li>Aortic stent grafts</li><li>AAA repair devices</li><li>Thoracic and abdominal aortic systems</li><li>Endovascular and surgical solutions</li></ul> 

RESPONSIBILITIES 
<ul><li>Support aortic procedures in the OR</li><li>Drive product utilization across accounts</li><li>Build relationships with surgeons and hospital teams</li><li>Identify and develop new business</li><li>Provide product education and case support</li><li>Execute territory growth strategy</li></ul></div>
Requirements:
<ul><li>2&ndash;10+ years medical device sales required</li><li>MUST have vascular, aortic, or cardiovascular experience</li><li>MUST have implantable device sales experience</li><li>MUST have OR / procedural case support experience</li></ul> 
<ul><li>Existing surgeon relationships required</li><li>High clinical aptitude required</li><li>Proven sales performance required</li></ul> 
Not ready to formally apply? You can call or text Elizabeth at 272-230-3157.</div>

Aortic Territory Manager $350K Guaranteed First Year OR-Based Sales Top Surgeons Seattle

ResCare Community Living

<div>Our Company:
<div>
ResCare Community Living</div><div></div><div>
 ResCare Community Living is now part of Sevita</div>
Overview: Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today! Responsibilities:
<ul><li>Receives/responds to incoming calls from referral sources/potential clients and exchanges information to identify the clients' needs and consults with Director of Clinical Management to determine the Company's ability to meet them.</li><li>
Completes all viable referrals by setting up and carrying out pre-screening assessments, completion of pre-screening reports, and preparation of case proposals and other related pre-admission paperwork (i.e., obtains authorization for payment, coordinates availability of an appropriate treatment team).</li><li>
Oversees, directs and supervises field staff assigned in assisting with pre-screening process.</li><li>
Accesses national/state/company account information, including the account names and terms of contracts or other past payer agreements, as appropriate.</li><li>
Consults with third party representatives regarding client benefit coverage, client financial responsibility, company service authorization and specific reimbursement procedures. Presents company&rsquo;s services, interprets potential reimbursement options and negotiates reimbursement levels with third party payer.</li><li>
Contacts referral sources to advise them of case acceptance and provides information on the clinical team responsible for client's case.</li><li>
Develops/maintains a working knowledge of all services/resources provided by the Company and services available within the community. Assists in identifying alternative community service sources when company solutions are not appropriate or available.</li><li>
Maintains relationships with standard referral sources and payer case managers. Contacts identified referral sources and seeks referrals as appropriate. Records outcome of calls and keeps the SAR informed.
</li><li>Monitors/tracks referral sources' satisfaction levels, tracks/reports on conversion ratios and provides summary reports to management at requested intervals.</li><li>
Implements/maintains, with the up line management, operational processes to ensure compliance with Company policies, requirements and regulatory mandates.</li><li>
Adheres to and participates in Company&rsquo;s mandatory HIPAA privacy program/practices and Business Ethics and Compliance programs.</li><li>
Participates in quarterly growth planning meetings/activities including discussions around staffing and recruitment needs.</li><li>
Participates in special projects and performs other duties as assigned.</li></ul>
Qualifications:
<ul><li>Bachelor's degree in a human services field or nursing field.</li><li>
Valid driver's license.</li><li>
Must have two years of experience with case management or related discipline</li><li>
Must be able to communicate both verbally and in writing.</li></ul>
About our Line of Business: ResCare Community Living has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit www.rescarecommunityliving.com. Follow us on Facebook and LinkedIn. Salary Range: USD $32.00 / Hour</div>

Programming Case Manager

ITXL

<div>
 
 Description
 
 
 
 
 Title: Community Justice (LEAD) Case Manager
 
 
 
 
 Location: Rainier Beach
 
 
 
 
 Schedule: Monday-Friday 8:30am-5pm
 
 
 
 
 Salary Range: $73,500-$75,500
 
 
 
 
 Working at Evergreen Treatment Services makes a big difference in our community!
 
 
 
 <ul>
 <li>
 ETS has been working to transform the lives of individuals and their communities through innovative and effective addiction and social services in Western Washington for over 50 years. Learn more about our mission and values.
 </li>
 <li>
 Change begins within. We strive to foster and sustain a diverse and inclusive community within our organization. Find out how we are working to achieve racial equity, health equity, and community justice.
 </li>
 <li>
 Our Clinic Services and REACH teams bring critical professional expertise and heartfelt compassion to the work they do every day to serve our most vulnerable community members. Check out the compelling stories told by our patients, clients, and staff members that provide more information and a clear picture regarding our organization&rsquo;s essential work.
 
 
 </li>
 </ul>
 
 REACH Mission and Values
 
 
 
 The REACH Program of Evergreen Treatment Services works with individuals experiencing homelessness and behavioral health conditions to help them achieve stability and improved quality of life. The REACH mission is to foster community health and safety through outreach, relationship, healing interventions and systems advocacy for people who use drugs. REACH provides outreach-based-care coordination, multidisciplinary clinical services, and supports to access and maintain housing. All services are based in principles of harm reduction that offer respect and dignity to individuals moving through stages of change in their lives.
 
 
 REACH incorporates a racial equity lens that includes naming the impact and actively dismantling systems of oppression rooted in White Supremacy, while addressing the root causes perpetuating historical trauma and immense suffering in individuals&rsquo; lives. We are committed to building a robust behavioral health response that diverts people away from jail by rebuilding community and providing services to ensure those presently marginalized aren&rsquo;t just surviving, but able to thrive.
 
 
 REACH offers an array of services ranging from survival support provided where folks are living outside to linkages to essential resources such as housing, assistance to resolve legal issues, health care, entitlements and easily accessible treatment for substance use disorders and mental health conditions.
 
 
 The REACH team is passionate about creating a hospitable and welcoming environment for all people while providing quality services on an individually tailored basis to our clientele. REACH values diversity of lived experience, is committed to racial equity and social justice, and appreciates hard work, creativity, and a good sense of humor. People who have been impacted by the criminal legal system are encouraged to apply.
 
 
 
 This dynamic position plays an important role in helping ETS accomplish our mission!
 
 
 
 
 Job Summary
 
 
 
 <ul>
 <li>
 The Case Manager &ndash; LEAD role is part of the REACH team that supports ETS&rsquo; mission through fostering cohesion by providing engagement and intensive case management services to individuals suspected of low-level drug offenses and/or prostitution.
 </li>
 <li>
 The Case Manager will provide direct services to a case load of approximately 25-30 individuals. Case managers provide outreach, long-term engagement and supportive services for participants through intensive case management activities and collaboration with LEAD partners, service providers, housing providers and other community organizations.
 </li>
 <li>
 The position is full-time onsite, and the days and hours are Monday-Friday 8:30am-5pm.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Help ETS succeed in carrying out our mission through working together with other staff to transform systems of harm and inequity to create different approaches to improving community health and safety through addressing substance use and homelessness.
 </li>
 <li>
 Assist with the organization-wide initiative to reimagine our interconnectedness within our community to overcome the aspects of our society and organizational culture shaped by white supremacy and settler colonialism.
 </li>
 <li>
 Provide Outreach and Intensive Case Management services for assigned participants:
 </li>
 <li>
 Engage participants on the street and at social service provider facilities to establish a working relationship and offer services.
 </li>
 <li>
 Assess participants for severity of chemical dependency and housing status and determine needs for other services, e.g., medical, mental health.
 </li>
 <li>
 Assist participants in gaining access to a variety of funding programs (e.g., SSI, ABD, VA).
 </li>
 <li>
 Assist participants in finding housing and maintaining occupancy.
 </li>
 <li>
 Develop and implement with the participant&rsquo;s input an individualized Service Plan which addresses the needs of the participant for food, clothing, shelter, and health care and substance use disorder treatment or reduction/elimination of drug/alcohol use through self-change methods. Update this Plan periodically to reflect movement toward or attainment of articulated goals and the emergence of new participant needs and to help the participant move toward the achievement of autonomy.
 </li>
 <li>
 Develop and maintain a working relationship with Sobering Center staff, DSHS workers, chemical dependency treatment providers, mental health providers, health care providers, shelter providers, landlords, detox centers, Assessment Center staff, protective or representative payees, and other community programs which may support participants.
 </li>
 <li>
 Provide structured Intensive Case Management services consistent with program policies.
 </li>
 <li>
 Develop and maintain collaborative relationships with LEAD partners including Seattle Police Department, King County Sheriff, King County and City of Seattle Prosecutor&rsquo;s office.
 </li>
 <li>
 Provide advocacy and support for participants within the criminal justice system including court appearances and written communication.
 </li>
 <li>
 Attend regularly scheduled Operational Work Group Meetings and the staffing of participants with partners.
 </li>
 <li>
 Accompany participants to appointments as needed.
 </li>
 <li>
 Assist participants in developing a spending plan and in shopping.
 </li>
 <li>
 Advocate for the participant with a wide variety of other service providers:
 </li>
 <li>
 Assist participants in gaining entry into service programs.
 </li>
 <li>
 Develop relationships with housing resources and assist the participant in gaining access to appropriate housing.
 </li>
 <li>
 Identify gaps and barriers in available community resources and advocate for systemic changes.
 </li>
 <li>
 Attend REACH and LEAD team meetings and other required meetings.
 </li>
 <li>
 Develop and maintain participant files for assigned caseload according to program, contract and state requirements.
 
 
 </li>
 </ul>
 
 Note: New and/or different duties and responsibilities may be assigned to this job at any time.
 
 
 
 
 Requirements
 
 
 
 
 Qualifications:
 
 
 
 
 Education And/or Relevant And Lived Experience (if Applicable)
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required. Further education/training is desirable.
 </li>
 <li>
 The ability to respectfully engage and develop a working alliance with the people we are serving is essential. Understanding of harm reduction along with a demonstrated passion for serving individuals experiencing homelessness and co-occurring disorders required. Street outreach experience a plus. Skills necessary to provide advocacy and support for participants within the criminal justice system including court appearances and written communication. Ability to advocate and effectively communicate and problem solve under pressure in high stress situations.
 
 
 </li>
 </ul>
 
 Knowledge And Skills
 
 
 
 <ul>
 <li>
 Have an understanding of racial justice and social equity and a commitment to helping create an equitable environment for all ETS clients and patients as well as fellow staff.
 </li>
 <li>
 Ability to establish and maintain effective working relationships with clients, patients, and staff from a wide variety of ethnic, socioeconomic, and cultural backgrounds.
 </li>
 <li>
 Strong interpersonal skills and verbal/ written communication skills.
 </li>
 <li>
 Excellent organizational skills and ability to prioritize workload, work independently, and complete tasks timely and efficiently.
 </li>
 <li>
 Dependable, able to work under pressure, receptive to change, willingness to learn, cooperative approach to problem solving.
 </li>
 <li>
 Flexible team player, with excellent attention to detail.
 </li>
 <li>
 Ability to maintain confidentiality and use discretion when handling highly sensitive information.
 </li>
 <li>
 Ability to set boundaries, resolve conflict and de-escalate issues.
 </li>
 <li>
 Computer literate, with basic knowledge of Microsoft Office Suite (or equivalent suites such as Google Workspace), as well as a high level of initiative in keeping current with technological changes. Skills needed include basic functions such as utilizing MS Outlook email and calendaring programs (or equivalent) and sending attachments, using MS Teams or equivalent chat, call, and videoconference features, and navigating search engines such as Edge or Google and carrying out browser searches and website benchmarking steps.
 
 
 </li>
 </ul>
 
 Equipment Used
 
 
 
 <ul>
 <li>
 Computer, photocopier, fax machine, phone, and possible use of the program vehicle.
 </li>
 <li>
 Possible use of a program vehicle, for which a valid Driver&rsquo;s License and acceptable driving would be required.
 
 
 </li>
 </ul>
 
 Inclusivity And Reasonable Accommodation
 
 
 
 Evergreen Treatment Services is an Equal Opportunity Employer. All applicants will be
 
 
 considered for employment without attention to race, color, religion, sex, sexual
 
 
 orientation, gender identity, national origin, veteran, or disability status. Note that a
 
 
 Washington State Patrol criminal background check will be conducted periodically as a
 
 
 condition of ongoing employment, and candidates with prior criminal convictions will
 
 
 be invited to provide additional context as needed.
 
 
 ETS will reasonably accommodate qualified individuals with a disability so that they
 
 
 can perform the essential functions of a job unless doing so causes a direct threat to
 
 
 these individuals or others in the workplace and the threat cannot be eliminated by
 
 
 reasonable accommodation, or if the accommodation creates an undue hardship for
 
 
 ETS. We also seek to provide reasonable accommodation for the interview process
</div>

Community Justice Case Manager - Rainier Beach

Slalom Consulting

<div>Job Description: Program Manager, People Services 

Reports to: Sr. Director, People Services
Function: People Services / HR Shared Services
Position type: Full-time (as applicable)
Location: (Remote) 
Position Summary
The Program Manager, People Services is responsible for translating People Services strategy into well defined, deliverable programs that drive operational improvement. This role plans and delivers complex, cross-functional initiatives spanning regions, systems, policies, and teams, enabling consistent, scalable service delivery and an improved employee experience. 
Key Responsibilities
Responsibilities include, but are not limited to: 
Strategy-to-Execution Program Management<ul><li> Translate People Services priorities into clear programs, workstreams, milestones, owners, dependencies, and success metrics.</li><li> Define scope, sequencing and dependencies to support on-time delivery.</li><li> Maintain a consolidated People Services program roadmap and surface tradeoffs to support prioritization and decision-making.</li></ul> 
End-to-End Program Delivery (Cross-Functional)
Lead and deliver complex, multi-workstream programs that improve People Services delivery and operational outcomes. 
Example program areas<ul><li> ServiceNow Enterprise onboarding and offboarding</li><li> Global process harmonization</li><li> Compliance &amp; policy acknowledgment campaigns</li><li> ServiceNow HRSD feature implementations</li><li> Intake, prioritization and onboarding of new support services work into shared services</li></ul> 
Operational Excellence &amp; Process Improvement
Act as a process improvement lead for People Services operations, working closely with Regional Managers to bring improvements to life with a focus on scalability, consistency, risk mitigation and employee experience.<ul><li> Surface cross‑regional inefficiencies, risks, and gaps through program analysis</li><li> Lead current-state / future-state process design</li><li> Oversight of documented Knowledge Articles (KAs) / SOPs, workflows, and playbooks</li><li> Drive automation, self-service, and reduction of manual work</li><li> Ensure processes work globally with local compliance needs</li></ul> 
HR Technology &amp; Systems Partnership
Serve as the People Services business delivery lead for People Services systems, focusing on adoption, readiness, and value realization.<ul><li> Partner with IT / GPT Technology teams on system strategy and roadmap</li><li> Manage adoption planning, monitor post-launch effectiveness and recommend enhancements</li></ul> 
Systems &amp; Tools<ul><li> ServiceNow HRSD Enterprise</li><li> ServiceNow knowledge management
</li><li> ServiceNow case reporting &amp; analytics tools</li><li> Workday</li></ul> 
Metrics, Insights &amp; Governance
Enable the Sr. Director to run People Services as a data-driven operation.<ul><li> Partner with Regional Managers to operationalize and track agreed KPIs (e.g., SLA attainment, cycle time, case volume, CSAT)</li><li> Maintain dashboards and program health reporting</li><li> Track benefits realization against original business cases</li><li> Surface trends, risks, and systemic issues</li><li> Prepare materials for operational reviews, QBRs, and leadership updates</li></ul> 
Change Management &amp; Enablement
Ensure changes stick&mdash;especially for frontline People Services teams.<ul><li> Build change and enablement plans for new processes or tools</li><li> Coordinate communications, training, and knowledge updates</li><li> Ensure readiness across regions and teams</li><li> Collect feedback and drive continuous improvement post-launch</li><li> Serve as escalation point during transitions</li></ul> 
Stakeholder &amp; Dependency Management
Act as the cross-functional connector.<ul><li> Coordinate across GPT COEs, PBPs, IT, Legal, and Finance</li><li> Manage expectations, timelines, and interdependencies</li><li> Prepare briefs, decision points, and executive-ready summaries</li><li> Escalate risks with clear options and recommendations</li><li> Represent People Services in cross-enterprise forums as needed</li></ul> 
Knowledge Management &amp; Operational Readiness
Ensure People Services is operationally ready to scale through effective documentation, enablement, and change adoption.<ul><li> Partner with People Services and Knowledge Manager to ensure documentation supports scale, risk management, and audit needs</li><li> Embed documentation and enablement requirements into program delivery and change management</li><li> Improve onboarding and enablement for People Services team members</li><li> Support audit, compliance, and transition needs</li></ul> 
Qualifications<ul><li> Bachelor&rsquo;s degree or equivalent practical experience.</li><li> 5+ years of program/project management experience, including cross-functional delivery.</li><li> Experience operating in HR, People Operations, Shared Services, or a related service-delivery environment.</li><li> Demonstrated ability to manage multiple concurrent workstreams, dependencies, risks, and stakeholder expectations.</li><li> Strong written and verbal communication skills, including the ability to create executive-ready status updates and decision materials.</li><li> Data-driven approach to measuring operational performance and program outcomes (KPIs, dashboards, benefits realization).</li><li> Demonstrated executive presence, with the ability to influence senior stakeholders, navigate ambiguity, and drive decisions across complex, cross‑functional initiatives.</li></ul> 
Preferred Qualifications<ul><li> Experience with HR technology platforms (e.g., ServiceNow HRSD, Workday) and partnering across functions.</li><li> Experience with process improvement methods (Lean, Six Sigma, continuous improvement) and operational documentation (SOPs, runbooks, playbooks).</li><li> Change management experience supporting global or multi-region rollouts.</li></ul> 
About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact. 

What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That&rsquo;s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days. 
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, &amp; vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. 
Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for this role is $90,000- $130,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual&rsquo;s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. 

We will accept applicants until May 4th, or until the position is filled. 

We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: peopleone@slalom.com. Please note, this recipient is not able to support recruitment inquiries beyond this purpose. 
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans&rsquo; status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact accomodationrequest@slalom.com if you require accommodations during the interview process.</div>

Program Manager, People Services

Pioneer Human Services

<div></div><div><div>If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!</div><div></div><div> 
We are currently looking for a Case Manager - Invest with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.</div><div></div><div> 
Who we are &ndash; Our Mission
 
We empower justice-involved individuals to overcome adversity and reach their full potential.</div><div></div><div> 
For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.</div><h1 class="jobSectionHeader">
What We Offer</h1><div>
At Pioneer, our employees are our most valuable asset. That&rsquo;s why we&rsquo;re proud to offer a comprehensive Total Rewards package designed to support your health, security, and work-life balance.</div><h2 class="jobSectionHeader">
Compensation:</h2><h2 class="jobSectionHeader">
New hires for this position typically start between $28.08 and $35.10 hourly/annually, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions. While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors.</h2><h2 class="jobSectionHeader">
Benefits:</h2><div>
Eligible after 30 days of full-time employment (minimum of 30 hours/week):</div><ul><li>
Medical</li><li>
Flexible spending</li><li>
Dental</li><li>
Vision</li></ul><div>
Additional coverage after 60 days:</div><ul><li>
Life</li><li>
AD&amp;D</li><li>
Disability</li></ul><div>
Other benefits:</div><ul><li>
Dependent Daycare Flexible Spending</li><li>
Tuition assistance (100% for bachelor's, 50% for graduate programs)</li><li>
Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)</li><li>
Employee recognition programs</li><li>
Public transportation discount</li><li>
Employee assistance program (EAP)</li></ul><div>
Join Pioneer and be part of a team that values and invests in you.</div><div></div><div> 
What you'll do</div><div>
The INVEST Case Manager plays a critical role in advancing Pioneer&rsquo;s entrepreneurship training program by supporting justice-involved individuals as they build viable businesses and long-term economic stability. This role leads participant recruitment, screening and onboarding, and provides individualized coaching, resource navigation and accountability to help participants overcome barriers that could impact their ability to fully engage in and complete the program.</div><div></div><div> 
Working in close partnership with Vault89, which leads curriculum delivery, the Case Manager ensures participants remain stable, engaged and on track throughout the INVEST experience. This position combines direct service, coordination and data-driven performance tracking to strengthen participant outcomes, including program completion, business launch and long-term stability.</div><div></div><div> 
PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIES:</div><ul><li>
Lead recruitment, outreach and screening of INVEST participants, ensuring readiness and alignment with program expectations</li><li>
Conduct participant assessments and develop individualized action plans focused on removing barriers to stability and entrepreneurship</li><li>
Partner closely with Vault89 to support participant selection, onboarding and alignment with cohort expectations</li><li>
Provide consistent one-on-one coaching focused on stabilizing &ldquo;life barriers&rdquo; including housing, legal issues, financial challenges, recovery and other reentry needs</li><li>
Serve as the primary point of support and accountability, helping participants stay engaged and on track throughout the program</li><li>
Maintain strong awareness of curriculum content and timelines to proactively identify risks to participation and intervene early</li><li>
Connect participants to critical resources including housing, behavioral health, legal support, workforce services and capital access as appropriate</li><li>
Track participant engagement and progress, maintaining accurate and timely documentation of interactions, barriers addressed and key outcomes</li><li>
Ensure timely, accurate data entry across systems and prepare reports to support internal leadership, funders and program compliance</li><li>
Monitor and report on outcomes including program completion, business launches and participant stability indicators</li></ul><div></div><div> 
MINIMUM QUALIFICATIONS:</div><ul><li>
Bachelor&rsquo;s degree in social work, counseling or a related field or equivalent combination of education, training and lived or professional experience</li><li>
Minimum of 2 years of experience in case management, reentry services or a related field</li><li>
Demonstrated experience working with individuals from diverse backgrounds, including those impacted by incarceration, poverty, substance use or other systemic barriers</li><li>
Strong interpersonal and communication skills, with the ability to build trust, maintain boundaries and support participants through complex challenges</li><li>
Ability to assess individual needs, develop actionable plans, and provide consistent coaching and accountability</li><li>
Strong problem-solving skills, including the ability to navigate crises and adapt to changing participant needs</li><li>
Highly organized with strong attention to detail, including the ability to manage documentation and track participant progress</li></ul><div></div><div> 
PREFERRED QUALIFICATIONS:</div><ul><li>
Lived experience with the criminal legal system, recovery or other barriers to employment, with the ability to draw on that experience in a professional and strengths-based way</li><li>
Familiarity with community resources related to housing, behavioral health, legal services and workforce development</li><li>
Experience with data tracking systems and outcomes reporting in a human services or workforce setting</li><li>
Experience supporting entrepreneurship, small business development or navigating local business ecosystems</li><li>
Master&rsquo;s degree in a related field</li></ul><div></div><div> 
EEO</div><div>
Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. EEOC is the Law/EEO Policy Statement</div><div></div><div> 
Pioneer Human Services is a Drug-Free Company</div><div>
Pioneer Human Services is a drug free company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.</div></div><div></div>

Case Manager - Reentry Entrepreneurship Program - FT

Explore 651+ Case manager home at last in Seattle this May. Find roles across top companies and apply now to boost your career.