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bilingual case manager (remote flexible, spanish speaking) Jobs in Los Angeles

bilingual ecm case manager Jobs in Los Angeles

bilingual ecm case manager

case managers

Beverly Law Firm

Join Our Award-Winning Firm as a Case Manager! Beverly Law, an expanding and award-winning personal injury firm, has an immediate opening for a Personal Injury Case Manager ready to make a real impact on the lives of clients who&rsquo;ve suffered serious or catastrophic injuries. If you&rsquo;re passionate about helping clients get the settlements they deserve and thrive in a supportive, high-energy environment, then we want to hear from you!We&rsquo;re looking for someone who takes pride in advocating for clients' best interests and offers genuine support during tough times. You&rsquo;ll be joining a close-knit team of attorneys and staff who are committed to making a difference.Bring your negotiation skills and experience to the table, and you&rsquo;ll have the opportunity to grow your career while dramatically improving the lives of others.Why Beverly Law?<ul><li>Leadership: Our CEO and head attorney, Michael Shemtoub, is ranked in the top 1% of lawyers in the U.S. He brings unmatched expertise and is dedicated to the ongoing education and development of our team.</li><li>Career Growth: This is more than just a job&mdash;it&rsquo;s a chance to build your skills and advance your career in a firm that invests in its people.</li></ul>Case Manager Responsibilities: <ul><li>Developing case strategy and tactics to effectively represent clients.</li><li>Communicating consistently with clients.</li><li>Managing all aspects of a client's file. Work closely with case managers, pre-litigation departments, and lien negotiators.</li></ul>Qualifications:<ul><li>3 to 5 years experience in Personal Injury.</li><li>Bilingual in English and Spanish.</li><li>Strong hunger to succeed and grow.</li><li>Candidates must be driven, resilient, and persistent.</li><li>Have strong negotiation and interpersonal skills.</li><li>Consistent and effective communication skills.</li><li>Organized.</li><li>Ability to solve problems and handle multiple tasks at once.</li><li>Driven to always improve and learn.</li><li>Enjoy working in a team environment.</li></ul>Benefits and Perks:<ul><li>Full-time schedule</li><li>Salary with annual increases</li><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Dental insurance</li><li>Vision insurance</li><li>Paid sick time</li><li>Paid time off and free Federal Holidays</li><li>Opportunities for advancement</li></ul>Join this mission-driven team and contribute to helping individuals secure the care and compensation they deserve.Pay: $32.00 - $45.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Paid training</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Are you willing to commute to our office Monday through Friday, from 9:00am to 6:00pm? Our office is located at 4929 Wilshire Blvd, Los Angeles 90010.</li><li>What is your desired hourly rate for this position?</li><li>Have you negotiated with insurance adjusters? If yes, what is the highest policy limit you have successfully settled?</li></ul>Experience:<ul><li>Personal injury law: 3 years (Preferred)</li></ul>Language:<ul><li>fluent Spanish (Required)</li></ul>Location:<ul><li>Los Angeles, CA 90010 (Required)</li></ul>Work Location: In person

Case Manager

System One

<div>
 
 
 
 
 LA&rsquo;s leading non-profit agency serving the homeless population is looking for a Case Manager
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 Summary
 
 
 
 
 
 
 
 
 
 
 The Case Manager, under the direction of the Family Interim Housing Program Manager, is responsible for delivering comprehensive case management and program services for an assigned caseload of homeless families enrolled in the Family Crisis Housing Program. The goal of case management is to offer an array of services and support that will enable each participant to become self-sufficient and capable of achieving permanent housing. This multifaceted role encompasses engagement, enrollments, assessments, and service planning, assisting with mainstream entitlement applications, submitting referrals/linkages, locating suitable housing options, addressing stabilization needs.
 
 
 
 
 
 
 
 
 
 
 
 Duties and Responsibilities:
 
 
 
 
 
 
 
 
 
 
 &bull; Primary point of contact for families in crisis housing (subcontracted crisis provider sites and motels)
 
 
 
 
 
 
 
 
 
 &bull; Complete intakes/enrollments for new participants including introductions &amp; the review of program guidelines and consequences for non-compliance.
 
 
 
 
 
 
 
 
 
 &bull; Liaison between Crisis Housing Time Limited Subsidy, Problem Solving, CES Matching, Housing Navigation &amp; Family Advocate components of the Family Solution Center (FSC) to ensure that families receive appropriate services.
 
 
 
 
 
 
 
 
 
 &bull; Maintain confidentiality in all matters pertaining to the participants and their families.
 
 
 
 
 
 
 
 
 
 &bull; Develop effective and trusting professional relationships with participants to facilitate provision of services.
 
 
 
 
 
 
 
 
 
 &bull; Maintain a comprehensive caseload of participants. Effective and timely follow ups with head of household on a weekly basis to develop housing plans based upon the housing &amp; service plan that identified barriers.
 
 
 
 
 
 
 
 
 
 &bull; Assist in making referrals on behalf of the families in crisis housing.
 
 
 
 
 
 
 
 
 
 &bull; Assist with prioritizing the needs of families in crisis housing.
 
 
 
 
 
 
 
 
 
 &bull; Respond to participants&rsquo; concerns, complaints, and inquiries in a timely manner.
 
 
 
 
 
 
 
 
 
 &bull; Assist families with obtaining necessary program documents becoming &ldquo;Document Ready.&rdquo;
 
 
 
 
 
 
 
 
 
 &bull; Aid assistance such as, document access and preparation, connection to mainstream benefits and employment/training opportunities, access to necessities (diapers, feminine products, family prevention, etc.) and childcare.
 
 
 
 
 
 
 
 
 
 &bull; Assist participants to build upon their strengths and recognize their needs in a respectful manner.
 
 
 
 
 
 
 
 
 
 &bull; Refer participants to appropriate services (e.g., health, mental health, benefits, etc.).
 
 
 
 
 
 
 
 
 
 &bull; Facilitate connection to FSC co-located staff (referrals and linkages)
 
 
 
 
 
 
 
 
 
 &bull; Transport participants to various appointments, unit viewings, events, as needed.
 
 
 
 
 
 
 
 
 
 &bull;Work with employment services and provide community resources to assure that participants are linked with services such as employment, education, benefits, health, tutoring and/or mentoring as appropriate.
 
 
 
 
 
 
 
 
 
 &bull;Assist in developing successful program exit with producing an exit plan and identifying an exit destination.
 
 
 
 
 
 
 
 
 
 Program Functions
 
 
 
 
 
 
 
 
 
 &bull;Update information, track services (i.e., Housing Stability Plan creation/updates), and submit referrals.
 
 
 
 
 
 
 
 
 
 &bull;Coordinate with Placement Coordinators and Housing Navigation team to help families understand crisis housing length of stay and associated services. Inform and update families on their length of stay.
 
 
 
 
 
 
 
 
 
 &bull;Provide ongoing services status updates for families in crisis housing.
 
 
 
 
 
 
 
 
 
 &bull;Complete facility inspections for each assigned crisis housing site on a quarterly basis.
 
 
 
 
 
 
 
 
 
 &bull;Communicate crisis housing location barriers to FCHN Placement Coordinator(s).
 
 
 
 
 
 
 
 
 
 &bull;Crisis intervention, mediation, and management of families in crisis housing.
 
 
 
 
 
 
 
 
 
 &bull;Be knowledgeable and obtain community resources and refer participants as needed.
 
 
 
 
 
 
 
 
 
 &bull;Responsible for day-to-day contact with families.
 
 
 
 
 
 
 
 
 
 &bull;Connect families to Problem Solving case management as needed.
 
 
 
 
 
 
 
 
 
 &bull;Participation in Case Conference call; Family services stakeholder meetings; and FSC Operation Meetings.
 
 
 
 
 
 
 
 
 
 &bull;Maintain appropriate boundaries; and adhere to the agency&rsquo;s code of Ethics and Core Values.
 
 
 
 
 
 
 
 
 
 &bull;Represent the Agency in a professional manner at meetings and community events.
 
 
 
 
 
 
 
 
 
 &bull;Maintain files/records on client services in compliance with HIPAA &amp; CRF42 and other funding requirements for auditing purposes.
 
 
 
 
 
 
 
 
 
 &bull;Utilize computers and appropriate software (e.g., Microsoft: Word, Outlook, Excel, PowerPoint)
 
 
 
 
 
 
 
 
 
 and/ or specific systems applicable to position.
 
 
 
 
 
 
 
 
 
 &bull;Respond to calls and emails in a timely manner.
 
 
 
 
 
 
 
 
 
 &bull;Engage and educate landlords/property owners about Agency programs to foster housing opportunities for participants.
 
 
 
 
 
 
 
 
 
 &bull;Adhere to documentation standards set by the program and agency policies, ensuring compliance with HIPAA policies and practices.
 
 
 
 
 
 
 
 
 
 &bull;Track families&rsquo; length of stay in crisis housing and submit extension requests on behalf of families in crisis housing.
 
 
 
 
 
 
 
 
 
 &bull;Maintain accurate client data in the agency database, Homeless Management Information System (HMIS). Updating Case Manager Master Workbook daily.
 
 
 
 
 
 
 
 
 
 &bull;Ongoing HMIS &amp; Case Manager Portal entries entering case notes into HMIS within 24-hours using the DAP (Data, Assessment and Plan) format to document services provided, and to upload client documents.
 
 
 
 
 
 
 
 
 
 &bull;Enrolling clients into HMIS as they move into crisis housing in a timely manner.
 
 
 
 
 
 
 
 
 
 &bull;Exiting clients from HMIS as they move out crisis housing in a timely manner.
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 Skills, Experience, Education and Abilities:
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Associate degree in social services
 
 
 
 
 </li>
 <li>
 
 
 
 
 2+ years&rsquo; experience working in social service field; case management and homeless program experience.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Experience using (HMIS) Homeless Management Information System a plus
 
 
 
 
 </li>
 <li>
 
 
 
 
 Working knowledge of Microsoft Word, Excel, and other database programs.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Knowledge of resource development, case management and documentation.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to communicate effectively, both written and orally.
 
 
 
 
 
 </li>
 </ul>
 
 Ref: #231-Eng Tampa
</div>

Volunteers of America

<div>About Us:
VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans&rsquo; services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $21.33 - $22.45 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
Case Manager Entry provides entry level case management services to clients classified as low acuity, serving on a team that is the central point of contact to coordinate services and care for assigned clients. These positions serve individuals and families residing in interim and permanent housing. They support and provide services in the areas of assessment; care planning; coaching and social support; connections to direct services; care coordination and system navigation; education about the health and social service system; outreach and engagement, and capacity building for individuals who were experiencing homelessness and are now mostly housed.
DUTIES AND RESPONSIBILITIES
<ul><li>Assessment &ndash; Work as Part of a team to conduct assessment of participant strengths and needs.</li>
<li>Coaching for Social Support of participants</li>
<li>Care Coordination, Case Management, System and Housing Navigation</li>
<li>Advocacy on behalf of participants before other clinical, agency and community settings</li>
<li>Capacity Building &ndash; Motivate participants and connect them to appropriate programs</li>
<li>Outreach and Engagement &ndash; locate assigned participants, secure a safe place while resolving needs</li>
</ul>
ESSENTIAL DUTIES:
<ul><li>Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.</li>
<li>Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals</li>
<li>Coaching and Social Support &ndash; accompany participants to activities and services</li>
<li>Coordinate Care and Case Management as part of team, connecting participants to appropriate services</li>
<li>Advocacy for participants before other agencies/community settings</li>
<li>Capacity Building &ndash; motivating participant progress</li>
<li>Outreach and Engagement &ndash; Meet participants and bring into programs</li>
<li>Other duties as required and may be subject to change</li>
</ul>
MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
<ul><li>Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications</li>
<li>Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.</li>
</ul>
EDUCATION:
<ul><li>Case Management training within 6 months of hire.</li>
</ul>
EXPERIENCE:
<ul><li>6 Months of Social Services case related experience,</li>
<li>OR Associate&rsquo;s Degree in Social Services related field in lieu of experience</li>
</ul>
PREFERRED QUALIFICATIONS:
<ul><li>Current California driver's license and clean driving record</li>
</ul>
Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment</div>

Case Manager Entry

Law Offices of Jacob Emrani

Job Summary We are seeking a dedicated and detail-oriented Personal Injury Case Manager to join our dynamic legal team. In this role, you will oversee the management of personal injury cases from inception through resolution, ensuring efficient case progression and exceptional client service. Your expertise will help coordinate case files, communicate effectively with clients and medical providers, and support the legal team in delivering timely, accurate outcomes. This position offers an exciting opportunity to contribute to impactful legal work within a collaborative environment that values professionalism, organization, and proactive problem-solving.Responsibilities<ul><li>Manage a caseload of personal injury claims, ensuring all documentation and deadlines are met efficiently.</li><li>Conduct client interviews to gather detailed case information and maintain consistent communication throughout the legal process.</li><li>Review medical records, insurance policies, and legal documents to support case development.</li><li>Coordinate with medical providers, insurance adjusters, and opposing counsel to facilitate case progress.</li><li>Prepare legal documents including pleadings, settlement agreements, and correspondence with precision and clarity.</li><li>Utilize legal case management systems such as PCLaw, iManage, and document management systems to organize case files effectively.</li><li>Conduct legal research using Westlaw or LexisNexis to support case strategies and ensure compliance with relevant laws including personal injury law, workers' compensation law, and other applicable statutes.</li><li>Assist in trial preparation by reviewing evidence, drafting reports, and coordinating witness interviews.</li><li>Maintain organized records of all case activities, correspondence, and documentation for audit readiness.</li><li>Provide administrative support such as data entry, filing, proofreading documents, and managing phone etiquette to ensure smooth office operations.</li></ul>Skills<ul><li>Strong understanding of personal injury law along with familiarity in related areas such as workers' compensation law and legal research tools like Westlaw or LexisNexis.</li><li>Excellent organizational skills with the ability to manage multiple cases simultaneously while meeting deadlines.</li><li>Effective interviewing skills to gather comprehensive client information accurately.</li><li>Proficiency in legal administrative experience including document review, drafting contracts or settlement agreements, and proofreading legal documents.</li><li>Experience with legal case management software such as PCLaw or iManage; familiarity with document management systems is a plus.</li><li>Strong research skills using Westlaw or LexisNexis to support case development and ensure compliance with applicable laws.</li><li>Exceptional written communication skills for drafting clear reports and correspondence.</li><li>Attention to detail in proofreading documents and transcriptions for accuracy.</li><li>Ability to handle clerical tasks such as data entry, filing, and maintaining organized records efficiently.</li><li>Excellent phone etiquette combined with professional organizational skills to support internal teams and clients effectively. Join us in making a meaningful difference by supporting clients through their personal injury journeys! We value energetic professionals who thrive in organized environments while demonstrating a passion for justice and client advocacy. This paid position offers an engaging work environment where your skills will directly impact positive outcomes for those we serve.</li></ul>Pay: $27.00 - $40.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Free parking</li><li>Health insurance</li><li>Opportunities for advancement</li><li>Paid sick time</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Work Location: In person

Personal Injury Case Manager

Russell Law Group

Office location: Beverly Hills, CA.Overview We are seeking a dedicated and detail-oriented Litigation Legal Secretary/assistant to join our litigation boutique law firm. The ideal candidate will play a crucial role in supporting attorneys with litigation and managing administrative tasks, maintaining files, and ensuring compliance with court and litigation procedures and calendering. The candidate will work with case management systems for calendaring, operations and organization. This position requires a strong understanding of legal terminology and procedures and candidate should be familiar with setting up pleading shells and other standard litgiation documents for attorneys.Duties<ul><li>Provide litigation and administrative support to attorneys, including scheduling appointments and managing calendars, preparing draft pleadings and documents to be electronically filed. Experience with AI is helpful.</li><li>Maintain and organize legal files using My Case - a case management system.</li><li>Conduct document review and proofreading to ensure accuracy and compliance with legal standards.</li><li>Prepare, file, and serve legal documents in accordance with court rules and deadlines.</li><li>Assist in the preparation of case materials for trials, hearings, and meetings.</li><li>Communicate effectively with clients, court personnel, and other stakeholders.</li><li>Ensure confidentiality of sensitive information at all times.</li></ul>Qualifications<ul><li>Previous law office experience of 5+ years</li><li>Proficiency in legal software.</li><li>Strong proofreading skills with attention to detail for document accuracy.</li><li>Excellent organizational skills with the ability to manage multiple tasks efficiently.</li><li>Strong written and verbal communication skills are essential.</li><li>Ability to work independently as well as part of a team in a fast-paced environment.</li></ul>If you are passionate about the legal field and possess the necessary skills to excel as a Legal Secretary, we encourage you to apply for this opportunity to contribute to our dynamic team.Job Type: Full-timePay: $30.00 per hourExperience:<ul><li>Civil Litigation: 7 years (Required)</li></ul>Location:<ul><li>Los Angeles, CA (Required)</li></ul>Work Location: Remote

Legal Assistant/Secretary

West Coast Trial Lawyers

<div>
 
 Description
 
 
 
 West Coast Trial Lawyers is a top-ranked personal injury firm known for its aggressive litigation approach and proven trial results. With over $1.7 billion recovered for clients, we handle complex, high-stakes cases against major corporations.
 
 
 
 Position Overview
 
 
 
 We're seeking a Spanish-Speaking Receptionist. This role serves as the first point of contact for the firm and requires strong communication and customer service skills. The ideal candidate will have a professional and friendly demeanor and be comfortable interacting with clients in both English and Spanish.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Answer, screen, and direct incoming calls in a professional and efficient manner.
 </li>
 <li>
 Provide clear and timely status updates to third parties as needed.
 </li>
 <li>
 Perform routine administrative tasks such as scanning, faxing, copying, and mailing documents.
 </li>
 <li>
 Update and maintain accurate records in the case management system.
 </li>
 <li>
 Manage case calendars
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Must be bilingual in English and Spanish, with the ability to communicate clearly and effectively
 </li>
 <li>
 Strong customer service skills with a friendly, client-focused approach
 </li>
 <li>
 Proficient in Microsoft Office, including Outlook
 </li>
 <li>
 Highly organized with strong attention to detail
 </li>
 <li>
 Dependable and punctual with a strong sense of responsibilities
 </li>
 <li>
 Professional demeanor, including appropriate workplace etiquette and appearance
 
 
 </li>
 </ul>
 
 Hourly Range
 
 : $20.00 - $25.00
 
 
 West Coast Trial Lawyers offers health, dental, and vision insurance, life insurance, a health savings account (HSA), a 401(k) plan with employer contributions, paid time off, sick leave, and paid holidays.
 
 
 Salary Description
 
 
 $20.00-$25.00/hr
</div>

Law Firm Receptionist

wilshire smile studio

Our state-of-the-art dental practice located on Wilshire Blvd in Los Angeles is seeking an experienced Front Office / Dental Treatment Coordinator who is looking for long-term career stability and a place to truly call home.This role is ideal for a seasoned professional who excels in patient communication, treatment coordination, and front office leadership, and who thrives in a supportive, high-quality environment.Why Join Us<ul><li>Modern, high-tech dental office</li><li>Supportive, professional team culture</li><li>Prime Los Angeles location on Wilshire Blvd</li><li>No weekends &ndash; excellent work-life balance</li><li>Flexible schedule options:</li><li>4 days (10 hours/day, M-TH) or</li><li>5 days (8 hours/day, M-F)</li></ul>Key Responsibilities<ul><li>Be a strong team player and make our practice your professional home</li><li>Assist the Office Manager and Doctor with case and treatment presentations</li><li>Maintain efficient, productive, and well-balanced schedules</li><li>Professionally manage phone calls, messages, and new patient inquiries</li><li>Demonstrate strong call conversion skills while multitasking</li><li>Track, record, and report case presentation outcomes</li><li>Ensure high treatment acceptance and proper follow-through</li><li>Follow up consistently on pending treatment plans</li><li>Communicate daily progress and results with management and doctor</li><li>Manage workflow efficiently to complete tasks in a timely manner</li><li>Provide exceptional customer service and patient care</li></ul>Insurance &amp; Financial Responsibilities<ul><li>Strong understanding of dental insurance processes including billing, pre-authorizations, verifications, and eligibility</li><li>In-depth knowledge of insurance plans</li><li>Confidently present financial arrangements including CareCredit, LendingClub, and other financing options</li></ul>What We&rsquo;re Looking For<ul><li>Minimum 4+ years of dental office experience (required)</li><li>Proven experience in front office operations and treatment coordination</li><li>Excellent communication and interpersonal skills</li><li>Highly organized with the ability to multitask in a fast-paced environment</li><li>Computer literate with experience in dental software programs</li><li>Patient-first mindset with professionalism and warmth</li><li>Seeking stability, growth, and long-term commitment</li></ul>If you are an experienced dental professional looking for a stable, people-centered practice where your skills are valued and your role truly matters, we would love to hear from you.Pay: $25.00 - $30.00 per hourBenefits:<ul><li>401(k)</li><li>Paid sick time</li></ul>Work Location: In person

Dental Receptionist

Explore 23+ Case managers in Los Angeles this June. Find roles across top companies and apply now to boost your career.

23 case managers jobs In Los Angeles

Case Manager

Case Manager

Case Manager Entry

Personal Injury Case Manager

Legal Assistant/Secretary

Law Firm Receptionist

Dental Receptionist