marketing manager

account manager i - arcbest Jobs in Los Angeles

account manager i - arcbest

associate manager, social media Jobs in Los Angeles

associate manager, social media

digital marketing account manager Jobs in Los Angeles

digital marketing account manager

senior account manager, buyer development Jobs in Los Angeles

senior account manager, buyer development

account manager

ArcBest

<div>Job Description<br>
Account Managers grow and maintain profitable ArcBest business by selling and marketing ArcBest solutions and services to current and prospective customers.
<br>
<br>
Responsibilities
<br>
<ul><li>Assist in collection process and cargo claim prevention, as needed</li><li>Aggressively pursue customers using networking, social media, customer referrals, etc.</li><li>Conduct calls and face-to-face meetings with customers</li><li>Create service solutions for customers' unique business problems, and initiate pricing</li><li>Monitor the Company's industry competitors, new products, and market conditions to understand a customer's specific needs</li><li>Negotiate service requirements and prices; establish service packages</li><li>Manage business relationships and entertain customers</li><li>Collaborate with customers, front-line management, and various ArcBest departments</li><li>Make sales calls and presentations to customers of all sizes</li><li>Maintain and grow expertise of ArcBest service offerings</li><li>Obtain and develop new accounts utilizing Company techniques and methods</li><li>Identify customer challenges; develop and implement solutions to create opportunities</li><li>Develop sales strategies and a comprehensive understanding of customers' business models</li><li>Other duties and projects, as assigned</li><li>Work in a team setting to accomplish goals</li><li>Interact with all employees and customers in a professional and courteous manner</li><li>Maintain a positive, customer-focused attitude in a highly intense environment</li><li>Exhibit excellent customer service</li><li>Conduct and receive phone calls and emails to identify opportunities, solve problems, build relationships, secure profitable business, and increase market share</li><li>Complete itinerary and call report as required by Company guidelines and IRS regulations</li><li>Complete monthly sales audit reports and expense reports, as company guidelines require</li><li>Maintain accurate territory account information in ArcBest database</li></ul><br>
Requirements<br>
Education:<br>
<ul><li>Bachelor's Degree, preferred</li><li>Relevant experience will be considered.</li></ul><br>
Experience:<br>
<ul><li>Transportation industry and related sales experience, preferred</li></ul><br>
Computer Skills:<br>
<ul><li>Proficient in Microsoft Office Suite.</li></ul><br>
Additional Requirements:<br>
<ul><li>Knowledge of business solutions, competitors, and decision makers, preferred</li><li>Knowledge of ArcBest company policies, services, computer systems and services capabilities, preferred</li></ul><br>
Competencies:<br>
<ul><li>Addressing Customer Needs</li><li>Cross-Selling</li><li>Negotiating</li><li>Perseverance and Follow-Through</li><li>Problem Solving</li><li>Relationship Management</li><li>Sales Closing and Agreements</li><li>Selling</li></ul><br>
Other Details<br>
Work Hours:<br>
<ul><li>Generally, Monday - Friday between 8:00 am - 5:00 pm with occasional irregular hours depending on workload and customer events.</li></ul><br>
Compensation:<br>
<ul><li>This is a salary position paid biweekly.</li><li>Variable compensation is included.</li></ul><br>
About Us<br>
ArcBest&reg; is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight&reg;, our truckload service MoLo&reg;, and our expedite fleet, Panther Premium Logistics&reg;. Through our managed solutions, we partner with customers to create logistics strategies that increase operational efficiencies, reduce costs and give better insights into their supply chains. We also offer moving services through U-Pack&reg;. Our technology and innovations team, ArcBest Technologies, provides custom-built solutions, leading-edge technology, and advanced analytics that help support our customers and optimize supply chains. Want to join the ArcBest team? We're looking for top talent who supports our values-driven culture and is driven to deliver an excellent customer experience.</div>

Account Manager I - ArcBest

Xometry

<div><div><p>Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.</p></div><p>
At Thomas, we're revolutionizing the manufacturing industry with our cutting-edge omni-channel growth marketing strategies. With a remarkable 125-year legacy in the business, we're now expanding our client-facing Growth Marketing team to serve our most upper-tier customers.</p>
<p>
As a Digital Marketing Account Manager you will collaborate with your clients to gain a deep understanding of their unique business objectives and design multi channel marketing strategies to drive tangible outcomes.</p>
<p>
R<b>esponsibilities:</b></p>
<ul>
<li>Serve as the primary point of contact for a portfolio of clients and cultivate strong and trusted partnerships with each of them</li>
<li>Plan, collect, and document client goals and deliverable feedback for use by cross-functional teams (coordinators, design, development, and SEM)</li>
<li>Partner with cross-functional teams to execute multi channel marketing campaigns with a focus on ABM, lead generation and attribution</li>
<li>Lead biweekly or monthly client calls to review program KPIs, deliverable updates, and program progress depending on program scope</li>
<li>Consult with and educate clients on the digital marketing best practices that guide the strategic direction for their program</li>
<li>Address clients' questions or concerns about the performance of their program and provide strategic and tactical solutions</li>
<li>Leverage data analytics to uncover actionable insights, identify trends, and make informed recommendations to optimize marketing campaigns continually</li>
<li>Collaborate with Sales to offer a holistic service that can lead to increased revenue</li>
<li>Develop, present, and implement holistic growth marketing strategies that align with the clients' goals, covering aspects like user acquisition, conversion, and revenue growth</li>
</ul>
<p>Q<b>ualifications:</b></p>
<ul>
<li>Bachelor's degree required</li>
<li>3+ years experience in a digital marketing role; agency preferred</li>
<li>1+ years of client-facing experience</li>
<li>1+ years of project management experience</li>
<li>Knowledge of best practices for SEO, PPC, ABM and Content Marketing</li>
<li>B2B and/or industrial/manufacturing industry knowledge preferred</li>
<li>Experience using SEO tools (e.g., SEMRush, AHRefs, Google Ads, Optmyzer, Google Search Console), LinkedIn analytics, Data Studio reporting from Google, A/B testing software, and/or chatbot plugins</li>
<li>Experience using marketing platform tools (e.g., HubSpot, Pardot, etc.)</li>
<li>Experience with our specific tech stack: Hubspot, Google Marketing Suite (GA4, GSC, Lookerstudio), and WordPress preferred</li>
<li>Preferred Certifications: Hubspot (email, Inbound), Google Analytics, Google Ads, and/or project management</li>
<li>Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients</li>
</ul>
<p>#LI-Hybrid</p><div><p>
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.</p>
<p>
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.</p></div></div>

Digital Marketing Account Manager

OpenX

<div><div><b>Company at a Glance</b></div><div>
OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.</div><div></div><div><br>
At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.</div><div></div><div><br>
As a Buyer Development Sr Account Manager, you will drive partner relationships, operational tasks, and data analyses with Brands, Buyers, Agencies, and Consultancies who leverage OpenX ad technology and services for transacting their brand&rsquo;s campaigns via the open exchange, preferred deals, private auction and real-time guaranteed (RTG). This person will interact with all aspects of the pre and post-sale process of a premium programmatic transaction. This includes building premium inventory &amp; data segments, creating private marketplace (PMP) deals, managing deals and reporting, troubleshooting, identifying yield &amp; performance opportunities, and post-campaign performance wrap-ups.</div><div></div><div><br>
We are seeking high achievers to build indispensable relationships with OpenX partners. This person will need to thrive in a fast-paced, team-oriented environment. Buyer Development Account Managers must be able to execute business and operational initiatives seamlessly to deliver and exceed the performance objectives of brand/agency relationships. The Buyer Development Sr Account Manager will have extensive knowledge of the OpenX Products &amp; Platform and should be able to advise partners on the ideal transactional setup for the highest level of performance. In the OpenX Buyer Development team, we strive to exceed partner expectations through building, supporting, and maintaining long-term win-win relationships.</div>
<h3 class="jobSectionHeader"><b>Responsibilities</b></h3><ul><li>
Work in conjunction with the Buyer Development Sales Team to build, create and launch high-performing premium deals within the OpenX Platform through premium segments of inventory for OpenX&rsquo;s Brands, Buyers, and Agencies.</li><li>
Run detailed analysis on active private marketplace deals and understand potential areas of opportunity to achieve success against an advertiser&rsquo;s performance KPIs.</li><li>
Troubleshoot newly launched private marketplace deals that are not transacting properly.</li><li>
Assist Sales team during client meetings and act as the operational and technical lead.</li><li>
Be the main point of contact for clients to answer questions, deliver performance requests, and answer product questions.</li><li>
Help deliver the Buyer Development team revenue goal through deal transactions, yield management, and relationship building.</li><li>
Respond to all client requests in a timely and acceptable fashion.</li><li>
Work with the Buyer Development Sales Team and Buyer Development Account Director to continue building a transparent, actionable, data driven Account Management process.</li></ul><h3 class="jobSectionHeader"><b>
Requirements and Skills</b></h3><ul><li>
5-7 years of relevant experience in digital advertising operations, publisher monetization and yield management, and digital advertising technology sales or services.</li><li>
Strong relationship management skills and operational experience in leading multiple cross-functional teams to achieve a business objective.</li><li>
Strong operational knowledge of online advertising industry, advertiser campaign objectives, and RTB / programmatic ecosystems.</li><li>
Ability to manage multiple projects, tasks, and responsibilities concurrently; ability to consistently set and meet deadlines.</li><li>
Self-starter with attention to detail who thrives on innovation and driving ideas forward &ndash; Effective problem solver.</li><li>
Results / Performance driven and able to identify and execute on new business opportunities or new process efficiencies.</li><li>
Excellent communication and presentation skills &ndash; Ability to discuss complex technology in a simple way.</li><li>
Ability to interact effectively with all levels within partner&rsquo;s businesses as well as within OpenX.</li><li>
Strong analytical thinker with good business acumen.</li><li>
High proficiency in Powerpoint and Excel.</li><li>
BA / BS degree in engineering, economics, data science, or a related field.</li><li>
Excellent communication and presentation skills &ndash; Ability to discuss complex technology in a simple way.</li></ul><div>
Pursuant to any state, local ordinance, or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.</div><div></div><div><br>
OpenX is committed to fair and equitable compensation practices. <b>For all applicants, the base salary range is noted above, per year + bonus + equity + benefits.</b> A candidate&rsquo;s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.<br>
</div><div></div><br>
<div>A summary of our benefits, which include medical, dental, vision, 401k, equity and more, can be viewed here: https://www.openx.com/company/careers/ A candidate&rsquo;s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.</div><div></div><div><b><br>
OpenX VALUES</b></div><div>
Our five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do.</div><div></div><div><b><br>
WE ARE ONE</b></div><div>
We are one team. There are no exceptions. We are a group of strong and diverse individuals unified by a shared mission. We embrace challenges and win together as a team. We respect and care about our colleagues and cultivate an inclusive culture</div><div></div><div><b><br>
WE ARE CUSTOMER CENTRIC</b></div><div>
We innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers&rsquo; problems. We manage our customers&rsquo; expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care.</div><div></div><div><b><br>
OPENX IS OURS</b></div><div>
We are all owners of OpenX</div><div>
We all have a voice to improve OpenX</div><div>
We stake our personal and professional reputations on the excellence of our work</div><div>
We are not interested in just &quot;doing our jobs&quot;; we take ownership to drive results</div><div></div><div><b><br>
WE ARE AN OPEN BOOK</b></div><div>
We understand and respect what each of us does. We are eager to teach and share what we know with others, both internally and externally. We are eager to learn from others and we ask questions internally and externally.</div><div></div><div><b><br>
WE EVOLVE FAST</b></div><div>
We take responsible risks and own and learn from our mistakes. We recognize and repeat success. We actively seek out and provide constructive feedback. We adapt quickly and embrace change. We tackle growth and learning with real urgency. We are endlessly curious.<br>
</div><div></div><br>
<div><b>OpenX TRAITS</b></div><div>
Our three traits capture what makes a great team member at OpenX.</div><div></div><div><b><br>
HUMBLE</b></div><div>
Ideal team players are humble and demonstrate integrity. They put the team's success above their own, share credit generously, and value collective achievements. They are self-assured, open to coaching, and committed to continuous learning.</div><div></div><div><b><br>
DRIVEN</b></div><div>
Ideal team players are results-driven and motivated. They are curious, always seeking more to do, learn, and take on. As proactive problem-solvers, they take initiative without needing external motivation. They continuously think about the next steps and opportunities for improvement.</div><div></div><div><b><br>
SMART</b></div><div>
Ideal team players are smart and possess the intellectual acumen to understand the complexities of our organization and industry. They are interpersonally intelligent, good communicators, and exemplify sound judgment in their interactions across the company to foster a collaborative environment.</div><div></div><div><b><br>
OpenX is committed to equal employment opportunities.
</b></div><div>It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related medical condition, and other protected characteristic as established by law.</div><div></div><div><b><br>
OpenX Applicant Privacy Policy</b></div><div>
Applicants can review our Applicant Privacy Policy at any time by visiting the following link: https://www.openx.com/privacy-center/applicant-privacy-policy/.</div><div></div><div><b><br>
Effective Date: November 21, 2024</b></div></div>

Senior Account Manager, Buyer Development

Viking Cruises

<div><div><b>National Accounts &amp; Trade Sales Manager</b></div>
<p><b>
POSITION SUMMARY:</b></p>
<p>
Reporting to our Sr. Director, National Accounts, you will play a key role in driving trade marketing strategy and execution across U.S. and Canadian markets. This position collaborates cross-functionally with Sales, Yield, and Marketing to develop and deliver impactful campaigns, exclusive offers, and branded materials that support revenue growth and strengthen relationships with top accounts and affiliated partners. The role also supervises trade platforms, manages award submissions, and supervises a Sr. Specialist to ensure timely and accurate execution of deliverables.</p><p><br>
<b>
Job Responsibilities</b><b>:</b><b>
</b></p><ul><li><b>Develop and Execute Trade Marketing Strategy:</b> Partner with leadership to create campaigns aligned with brand standards and sales goals. Provide insights and recommend improvements based on performance.</li>
<li><b>Manage National Account Campaigns:</b> Lead marketing initiatives for top travel agency networks, ensuring timely delivery of assets and consistent messaging.</li>
<li><b>Coordinate Offers with Yield Team:</b> Align trade promotions with available offers to maximize impact and accuracy.</li>
<li><b>Oversee Trade Advertising:</b> Plan and execute advertising strategies in support of sales objectives.</li>
<li><b>Handle Exclusive Offers:</b> Manage setup, accuracy, and promotion of exclusive national account offers.</li>
<li><b>Support Sales Marketing Needs:</b> Deliver on-brand tools and collateral; collaborate across teams to meet evolving needs.</li>
<li><b>Maintain Trade Platforms:</b> Ensure timely updates and effective use of Viking Travel Advisor Marketing Center and Academy.</li>
<li><b>Drive Trade Awards Strategy:</b> Lead efforts to secure key industry awards in collaboration with internal teams.</li>
<li><b>Lead and Develop Team:</b> Supervise Sr. Specialist Trade Marketing, ensuring quality, timeliness, and growth.</li>
<li><b>Prioritize and Problem-Solve:</b> Independently manage workload, resolve issues proactively, and improve marketing outcomes.</li>
</ul>
<p><b>Job Requirements</b><b>:</b></p>
<ul>
<li>4+ years of experience in marketing or sales management, preferably in the travel or luxury industry.</li>
<li>Strong written and verbal communication skills with attention to detail and brand consistency.</li>
<li>Proven ability to manage multiple projects, set priorities, and meet deadlines independently.</li>
<li>Collaborative mindset with a proactive, solution-oriented approach.</li>
<li>Proficiency in MS Office; ability and willingness to learn new software tools.</li>
<li>Bachelor&rsquo;s degree in Marketing, Communications, Business, or equivalent experience.</li>
<li>Familiarity with Viking products and services is a plus.</li>
</ul>
<p><b>What We Offer You</b><b>:</b></p>
<ul>
<li>Highly competitive compensation plan.
</li><li><ul><li>Salary range $75,000 - $100,000 annually determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.</li>
<li>Quarterly bonus based on sales performance of National accounts.</li>
<li>Employees are eligible for annual discretionary bonus.</li>
<li>401(k) plan with company match.</li>
<li>Employee Share Purchase Plan (ESPP) Viking full-time regular employees working in the United States can purchase Viking shares through payroll deductions.</li>
</ul></li><li>Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking).</li>
<li>Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year.</li>
<li>Opportunity to take a free and/or discounted cruise.</li>
<li>Highly subsidized gym membership.</li>
<li>Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name.</li>
</ul>
<p><b><i>Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams&rsquo; outstanding contributions.</i></b></p>
<p><b>
About Viking</b></p>
<p>
Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person&reg;.</p>
<p>
Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by <i>Cond&eacute; Nast Traveler</i> and voted at the top of its categories by <i>Travel + Leisure</i>. No other cruise line has ever received these same honors by both publications at the same time.</p></div><p></p>

National Account & Trade Sales Manager

Northrop Grumman

<div>RELOCATION ASSISTANCE: Relocation assistance may be available<p></p>
CLEARANCE TYPE: Secret<p></p>
TRAVEL: Yes, 10% of the Time<p></p><h2 class="jobSectionHeader"><b>
Description</b></h2><p></p>
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work &mdash; and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.<p></p><p>
Northrop Grumman Mission Systems is a trusted provider of mission-enabling solutions for global security. Our Engineering and Sciences (E&amp;S) organization pushes the boundaries of innovation, redefines engineering capabilities, and drives advances in various sciences. Our team is chartered with providing the skills, innovative technologies to develop, design, produce and sustain optimized product lines across the sector while providing a decisive advantage to the warfighter. Come be a part of our mission!</p><p></p><p>
The Engineering &amp; Sciences organization supporting the Advanced Navigators business area at Northrop Grumman Mission Systems (NGMS) is looking for you to join our team as a Software Integrated Product Team (IPT) Lead based out of Woodland Hills, CA.</p><p></p><p>
The <b>Software IPT Lead</b> is responsible for planning, budgeting, executing and progress reporting for a team of software, systems, and test engineers. The primary goal is the development of software for the latest M-code capable embedded GPS/Inertial Navigation System (EGI-M). The SW IPT Lead ensures the integrity of engineering processes, and timely development of software engineering work products to allow airworthiness certification. The SW IPT Lead will have Control Account Manager (CAM) responsibility, which comprises cost and schedule management for the SW work scope. The SW IPT Lead interfaces with the Program Manager, Chief Engineer, System Architect, other engineering team leads, as well as the customer.</p><p></p><p><b>
What You&rsquo;ll get to Do:</b></p><ul><li>
Serve as a cost account manager for the software engineering responsibilities</li><li>
Oversee the planning and execution of some software functions for the EGI-M program</li><li>
Setup and conduct scrum-Agile ceremonies (PI planning, Sprint planning, sprint reviews, sprint retrospectives, PI reviews)</li><li>
Identify and mitigate execution risks to software development on the program</li><li>
Determine the staffing needed to develop software and work with functional managers to adjust staffing within multiple scrum teams</li><li>
Present portion of the execution plan and progress to the customer community and senior leadership</li><li>
Collect, manage and report the program metrics and Technical Performance Measures (TPMs)</li><li>
Coordinate between the System Architect, Chief Engineer, Systems Engineering Integration &amp; Test Lead, program manager, and customer to ensure the integrity and executability of the program technical baseline</li><li>
Align measurement objectives and activities to meet program performance goals and objectives</li><li>
Minimum 10% travel to be expected (to customer, supplier, and other Northrop Grumman locations)</li></ul><p></p><p><b>
Basic Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree with 8 years of experience in Software Engineering, Computer Engineering, Project Engineering, or related technical fields, a Master's degree with 6 years of experience, or PhD with 3 years</li><li>
Risk and Opportunity Management experience</li><li>
Knowledge of Earned Value Management (EVM)</li><li>
Experience measuring software development progress against baseline estimates</li><li>
Experience directing software development teams</li><li>
Experience in software development, integration, and test</li><li>
Demonstrated exceptional communication skills</li><li>
US Citizenship</li><li>
Ability to obtain/maintain a DoD Secret Clearance</li><li>
Ability to work onsite full-time in Woodland Hills, CA</li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li>
Cost Account Management (CAM) certification / experience</li><li>
Experience managing an Agile software backlog</li><li>
Experience with Jira</li><li>
Experience developing cost and schedule estimates for software development of DoD or Commercial Avionics</li><li>
Experience with DO-178C Safety Critical Software development processes</li><li>
Experience with DO-331 Model Based Software development processes</li><li>
Knowledge of Inertial Measurement Units (IMUs) or Navigation equations / processing</li><li>
Experience managing cost accounts of $10M+ annually in labor</li><li>
Active DoD Secret Clearance</li></ul><p></p>
Primary Level Salary Range: $137,400.00 - $206,000.00<p></p>
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.<p></p>
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.<p></p>
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.<p></p>
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.</div>

Software IPT Lead/CAM

Liberty company insurance brokers

<div><p>At The Liberty Company, we&rsquo;re redefining what it means to work in insurance. Our forward-thinking, award-winning culture sets us apart, driving incredible growth across our organization. If you&rsquo;re ready to discover your <i>JOB</i>&mdash;the Joy of Being&mdash;you might just find it here with us!</p><p>
We are a team that values entrepreneurship, collaboration, positivity, and wellness. We offer competitive compensation, a robust benefits package, paid time off, holiday pay, continued education support, and company-sponsored programs to promote stress management and community involvement.</p><p>
We&rsquo;re on the lookout for a dynamic Benefits Account Executive for our team in our Irvine Office in a REMOTE capacity. Culture is our priority, so we&rsquo;re eager to find someone whose personality and passion align with our values. Think you&rsquo;re a match? Let&rsquo;s connect!</p><p>
</p><p><b>Position Summary:</b><br>
Employee uses their qualifications, experience, expertise, judgment, and discretion to obtain, maintain, service, market and grow the insurance business of The Liberty Company (&ldquo;Company&rdquo;). Assists Company clients with obtaining/renewing insurance coverage for Company clients on terms and at prices that are competitive and appropriate. Assists Company in managing all aspects of Company&rsquo;s relationship with Company&rsquo;s clients, including administration, marketing, customer service, and receivables. This position is responsible for fulfilling day-to-day account management responsibilities as assigned by EVP, Small Group Employee Benefits and Producer, with keen diligence and in a timely manner.</p><p>
</p><p><b>Essential Duties and Responsibilities</b></p><ul><li>
Responsible for the oversight and management of assigned clients of diverse sizes with minimal support from Producers.
</li><li>Collaborate with producers on client initiatives and new implementations.</li><li>
Assist producers in marketing and quoting, putting together presentations, conducting open enrollment meetings, and managing any carrier/vendor requirements for both small and large group renewals.</li><li>
Foster genuine client interactions by regularly communicating to assess satisfaction, discuss program enhancements and benefits education, and provide updates on industry trends.</li><li>
Cultivate strong relationships by understanding client needs, anticipating challenges, and proactively addressing concern. Raise flags immediately to ensure timely resolution and retention.</li><li>
Develop and maintain excellent insurance carrier and vendor relationships.</li><li>
Communicate effectively with all key stakeholders.</li><li>
Acknowledge and respond to all clients&rsquo; requests timely and professionally. Set timeline expectations with clients for resolution.</li><li>
Educate clients on compliance obligations, facilitate broker compliance tasks, and indemnify company risk while staying informed on industry regulations and compliance requirements.
</li><li>Serve as industry experts to clients, taking personal responsibility for understanding all facets of Employee Benefits while proactively staying abreast of industry trends, compliance changes, state-specific requirements, etcetera.
</li><li>Comply with agency and document management standards, workflow process, and timing requirements.
</li><li>Investigate and resolve complex benefit related inquiries and concerns, demonstrating a commitment to client satisfaction.
</li><li>Maintain detailed and accurate records using our internal agency management system, shared file system, and other applicable software applications.
</li><li>Create and maintain employee communication such as highlight sheets, benefit guides, and other key documents that are client and employee facing.
</li><li>Learn and maintain Benefit Administration platforms as needed.</li><li>
Manage enrollments, changes, and terminations (ECT) with carriers and vendors according to department systems and procedures for all new hires, qualifying events, terminations, and open enrollment</li><li>
Performs other tasks on projects as needed/assigned to support the overall development and advancement of the Employee Benefits team.</li></ul><p>
</p><p><b>Minimum Qualifications (Education, Experience, Skills)</b></p><ul><li>
Active California DOI Life and Health License.
</li><li>Education requirement: High school diploma or equivalent.
</li><li>Five plus years of Benefits experience.
</li><li>Account or project management experience is necessary.
</li><li>Excellent and consistent communication and organizational skills.
</li><li>Ability to manage time wisely.
</li><li>Ability to travel as required to satisfy client management responsibilities.
</li><li>Strong knowledge of benefits practices, procedures, products, and networks.
</li><li>Broad knowledge of Health and Welfare compliance and regulations, HIPAA, PHI/PII, and legislation.
</li><li>Proficient in MS Office, specifically Excel, Word, and PowerPoint.
</li><li>BenefitPoint experience preferred.
</li><li>Ability to work independently with little supervision.
</li><li>Ability to organize and prioritize effectively.
</li><li>Accuracy and mindfulness, as well as a history of reliability, confidentiality, and conscientious work habits.
</li><li>Ability to interpret data and make cost effective decisions.
</li><li>The ability to adapt and work efficiently in a rapidly changing dynamic environment with deadline pressures.
</li><li>Demonstrated ability in dealing directly with co-workers, clients, vendors.</li><li>
Work schedule: 8:30am &ndash; 5:00pm M-F.
</li></ul><p></p><p><b><i>Promoting Peace of Mind for All</i></b></p><p>
At Liberty, we take great care to promote peace of mind for all. We create a safe space to find your Joy of Being as your most authentic self. Being uniquely YOU, with your unique experiences and ideas, we will continue to strengthen our company as we grow together.</p><p>
HABU has nothing to do with age, gender identity, race, sexual orientation, physical or mental ability, or ethnicity. We pursue people who value: Integrity, excellence, caring, kindness, fairness, teamwork, good feelings, and fun! Liberty empowers our team with tools and knowledge to support the purposeful spread of positive energy, kindness, and good feelings with others.</p><p>
We recognize that our industry has more work to do in advancing diversity and inclusion. Our dream is to become the north star others can look to for direction as we advance together.</p><p></p><ul><li>Qualified applications with arrest or conviction records WILL be considered for employment. For positions in our organization that require a state insurance license to perform the duties described herein, applicants must meet the state licensing requirements as required by the applicable DOI, must not have been disqualified or barred from licensure, and must not have been prohibited from conducting the business of insurance under Title 18 U.S. Code, &sect;&sect;1033 and 1034 to qualify for that role</li></ul></div>

Employee Benefits Account Executive

Thomson Reuters

<div><div><div><p>Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative AI technology. Thomson Reuters acquired a leading AI startup, Casetext in 2023 and scaled up to become one of the leading AI solution providers to law firms and corporations. As part of our transformation, we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions.</p><p></p><p>
The <b>Customer Success Manager</b> will engage with customers to understand their business goals, develop tailored strategies and drive successful adoption of Thomson Reuters' legal AI solutions. The Customer Success Manager will typically focus on a portfolio of customers, actively prioritizing customers based on adoption, health and other key parameters. The Customer Success Manager will use a standard CSM playbook to proactively engage throughout the customer lifecycle to grow adoption and deliver value.</p></div><p></p><div><p><b><br>
About the Role</b></p></div><div><p>
In the role of <b>Customer Success Manager</b>, you will focus on:</p></div><div><ul><li><p>
Strategic Relationships: Engage regularly with senior executives to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey.</p></li><li><p>
Customer Success Plan: Jointly create success plans with customers to deliver value and outcomes from Thomson Reuters&rsquo;s legal AI solutions.</p></li><li><p>
Transform Legal Workflows with AI: Collaborate with customers to identify their specific business challenges and design tailored workflows / use cases that deliver sustained value from Thomson Reuters' legal AI solutions.</p></li><li><p>
Change Management: Partner with customers to help gain executive sponsorship, identify champions and define change management strategies to help transform the work of attorneys at law firms.</p></li><li><p>
Drive Adoption: Partner with customers to ensure users are trained appropriately (leveraging TR customer education managers) and define mutual strategies to grow adoption of the TR Legal AI solutions.</p></li><li><p>
Lead Executive Business Reviews: Capture value delivered to customers from TR Legal AI solutions, lead executive business reviews and develop the joint roadmap for success with customers.</p></li><li><p>
Enhance Retention and Satisfaction: Proactively address customer needs, identify opportunities for expansion, and develop strategies to reduce churn and drive satisfaction.</p></li><li><p>
Advocate for Customer Needs: Serve as the voice of the customer by sharing feedback with internal teams, including Product and Engineering, to influence future enhancements and features.</p></li></ul></div><p></p><div><p><b>
About You</b></p></div><div><p>
You are a great fit for the role of <b>Customer Success Manager</b> if you have the following:</p></div><div><ul><li><p>
Formal legal education (JD) or substantial experience working with legal technology, attorneys, or legal professionals.</p></li><li><p>
You have 5+ years of experience in Customer Success, Consulting with legal technology, Account Management, or a related role, with leading legal tech consulting organizations or SaaS firms.</p></li><li><p>
Curiosity in technology/AI developments: Familiarity with legal technology or AI-driven platforms, with a willingness to stay ahead of advancements in legal tech.</p></li><li><p>
Relationship Building: Strong interpersonal and communication skills, with a proven ability to build trusted relationships and act as a strategic advisor to customers.</p></li><li><p>
Customer-Centric Mindset: A proactive, personable approach to problem-solving, with a focus on delivering measurable outcomes and ensuring customer satisfaction.</p></li><li><p>
Collaboration: Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals and enhance the customer journey.</p></li></ul><p></p><p>
#LI-BS1</p></div></div><p></p><p><b>
What&rsquo;s in it For You?</b></p><ul><li><p><b>
Flexibility &amp; Work-Life Balance:</b> Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.</p></li><li><p><b>
Career Development and Growth:</b> By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow&rsquo;s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.</p></li><li><p><b>
Industry Competitive Benefits:</b> We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.</p></li><li><p><b>
Culture:</b> Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.</p></li><li><p><b>
Social Impact:</b> Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.</p></li><li><p><b>
Making a Real-World Impact:</b> We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.</p></li></ul><p></p>
In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&amp;D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption &amp; Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.<p></p>
Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations.<br>
For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $91,000 - $169,000.<br>
This is inclusive of both base pay and any target sales incentive.<br>
Pay is positioned within the range based on several factors including an individual&rsquo;s knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.<br>
<p></p>
This job posting will close 09/27/2025.<p></p><p><b>
About Us</b></p><p></p><p>
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.</p><p></p><p>
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.</p><p></p><p>
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.</p><p></p><p>
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.</p><p></p><p>
Learn more on how to protect yourself from fraudulent job postings here.</p><p></p><p>
More information about Thomson Reuters can be found on thomsonreuters.com.</p></div><p></p>

Customer Success Manager (Legal AI Solutions)

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