account manager

1000HEADS

<div><p>The 1000heads Account team is a proud, powerful collective of social media obsessives who are experts in managing client relationships and delivering best-in-class, social-first campaigns.</p><p>
As a Freelance Account Manager, you will play a key role in leading day-to-day client communications while partnering cross-functionally with Creative, Strategy, Production, Design, and Insights teams to deliver high-quality, integrated campaigns. This role requires a strong balance of client service, project management, and hands-on production oversight across social, digital, and ATL executions.</p><p>
We are looking for an enthusiastic, solution-oriented Account Manager with strong interpersonal and organizational skills who thrives in a fast-paced, high-volume agency environment. The ideal candidate brings agency experience across both account management and production, with the ability to manage timelines, budgets, and deliverables across multiple workstreams.</p><p>
A strong understanding of social platforms and hands-on experience managing in-person event execution, particularly staffing and coordinating creators on-site, is essential.</p><b><br>
Requirements</b><br>
<ul><li>
Must be based in or able to work hybrid (2 days/week) from one of our U.S. offices: New York, Los Angeles, Chicago, or Miami</li><li>
2&ndash;5 years of agency experience, with a mix of account management and production experience (content, campaign, or event production)</li><li>
Proven ability to manage multi-channel campaigns and production workflows</li><li>
Strong budget management and financial tracking skills</li><li>
Excellent organizational and multitasking abilities in fast-paced environments</li><li>
Strategic thinker with a proactive, solutions-oriented mindset</li><li>
Comfortable leading day-to-day account management responsibilities independently</li><li>
Deep understanding of social platforms and digital content ecosystems</li><li>
Culturally connected with a passion for social media, content, and emerging trends</li></ul>
Responsibilities<ul><li>
Lead day-to-day client communication and build strong, trusted relationships</li><li>
Develop innovative, creative solutions in response to client briefs and campaign needs</li><li>
Gain a deep understanding of client brands, categories, and audiences</li><li>
Monitor market trends, competitive landscape, and emerging opportunities</li></ul><p>
Production &amp; Campaign Delivery:</p><ul><li>
Manage IRL and virtual event activations, including logistics, vendor coordination, and on-site support where needed (some travel required)</li><li>
Partner closely with internal production teams to manage end-to-end campaign execution, including content shoots, digital asset production, and integrated campaign rollouts</li><li>
Support and oversee production timelines, deliverables, and approvals, ensuring work is delivered on time and to a high standard</li><li>
Collaborate on brief development, ensuring clarity across creative, production, and strategy teams</li><li>
Ensure all deliverables meet client expectations and align with agreed creative and production standards</li></ul><p>
Project &amp; Financial Management:</p><ul><li>
Develop and maintain detailed project plans and scopes of work</li><li>
Produce accurate cost estimates and manage budgets in partnership with Account Director and Production teams</li><li>
Ensure all work is approved prior to execution and stays within budget</li><li>
Track and manage billing processes to ensure timely completion</li></ul><p>
Internal Leadership &amp; Collaboration:</p><ul><li>
Coordinate cross-functional teams to ensure seamless workflow across departments</li><li>
Maintain clear documentation and centralized project files</li><li>
Support the development of client presentations, reports, and reviews</li><li>
Ensure senior stakeholders are aligned and engaged at key stages</li></ul><p></p><b><br>
Benefits</b><p><br>
RATE / COMPENSATION</p><p>
$6,000 - $7,500 a month</p></div><p></p>

Freelance Account Manager

SpotLight Media

<div><h3 class="jobSectionHeader"><b>About Spotlight Media</b></h3><p>
Spotlight Media is a leading TikTok Shop Partner agency, scaling some of the most recognizable brands in the new age of social commerce. Unlike traditional agencies, we don&rsquo;t believe in cookie-cutter playbooks&mdash;every strategy we craft is custom-built to unlock our clients&rsquo; full potential on TikTok Shop. As a TikTok Shop&ndash;only agency, our entire focus, from the initiatives we pursue to the talent we hire, is singularly dedicated to driving growth on the platform.</p><p>
We&rsquo;ve guided brands through the full funnel- from launch to scaling into the millions in GMV-and we&rsquo;re just getting started.</p><p>
We believe the future of e-commerce is social. That&rsquo;s why we&rsquo;re building a team of high-agency individuals who thrive on ownership, autonomy, and speed. Spotlight is not just a place to execute campaigns&mdash;it&rsquo;s a blank canvas where ambitious people can build real leverage, take on increasing responsibility, and grow into senior operators quickly. Our culture is high-performing, entrepreneurial, and unapologetically ambitious.</p><p>
Join us, and you&rsquo;ll have the trust, resources, and runway to redefine what&rsquo;s possible for the world&rsquo;s leading brands.</p><p></p><h3 class="jobSectionHeader"><b>
Role Overview</b></h3><p>
We're looking for an <b>Account Manager</b> <b>based in Los Angeles</b>. This will be a <b>remote role</b> but due to our client needs you need to be based in Los Angeles.
<br>
<br>
You&rsquo;ll be the execution engine for TikTok Shop accounts, working directly under a Senior Account Manager. You&rsquo;ll help translate strategy into action, keep projects moving, maintain shop health, and deliver consistent, high-quality execution across teams.</p><p>
This is a <b>learn-by-doing role</b> designed for high-agency operators who want to grow fast. Early on, you&rsquo;ll focus on execution and account operations. As you demonstrate judgment, reliability, and ownership, your scope will expand into growth initiatives, client leadership, and strategy-<b>with a clear path to Senior Account Manager typically within 6&ndash;12 months</b> for strong performers.</p><p></p><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h3><p>
Client Operations &amp; Communication</p><ul><li><p>
Run the account operating rhythm: prep agendas, take notes, track action items, and send crisp recaps for WBRs/MBRs/QBRs.</p></li><li><p>
Build and maintain 30-60-90 day plans for each client; update owners, timelines, and success metrics weekly.</p></li><li><p>
Draft client updates and deck slides; translate performance data into clear narratives and concrete next steps.</p></li><li><p>
Manage tickets and issues, chase dependencies, and keep all stakeholders aligned and on timeline.</p></li></ul><p>
TikTok Shop Execution &amp; Health</p><ul><li><p>
Own day-to-day Seller Center hygiene: PDP checks (titles, attributes, images), catalog updates, and compliance follow-ups.</p></li><li><p>
Monitor and report account-health metrics (e.g., Late Dispatch Rate, Valid Tracking Rate, cancellations/refunds) and flag risks early.</p></li><li><p>
Launch and coordinate promotions (bundles, coupons, seasonal events) with Content and Media teams.</p></li><li><p>
Support troubleshooting for approvals or policy issues by organizing evidence, timelines, and escalation documentation.</p></li></ul><p>
Cross-Functional Orchestration (No Content Creation)</p><ul><li><p>
Write airtight briefs for Content and Creative teams; track revisions against SLAs and quality bars.</p></li><li><p>
Partner with Media and Analytics on dashboards, UTM hygiene, and weekly performance readouts (GMV, CTR, CVR, AOV, refunds).</p></li><li><p>
Coordinate with Ops and Logistics on fulfillment readiness and customer experience status.</p></li></ul><p>
Data, QA, and Process</p><ul><li><p>
Maintain source-of-truth documentation in Notion: trackers, risk logs, promo calendars, and asset libraries.</p></li><li><p>
Perform QA checks before delivery (accuracy, links, pricing, promo eligibility, compliance).</p></li><li><p>
Contribute to and improve playbooks and SOPs; capture lessons learned in retros to help the team move faster over time.</p></li></ul><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Learn &amp; Growth Trajectory</b></h3><ul><li><p>
Shadow your Senior AM on strategy development, escalations, negotiations, and QBR storytelling.</p></li><li><p>
Gradually take point on client calls, scope changes, and mini-initiatives (e.g., a seasonal promo or creator activation).</p></li><li><p>
Expand from execution ownership strategy as you consistently hit scorecard targets.</p></li><li><p><b>
Clear, merit-based path to Senior Account Manager</b>, with increasing responsibility, influence, and compensation as your scope grows.</p></li></ul><h3 class="jobSectionHeader"><b>
Success Metrics</b></h3><ul><li><p><b>
Delivery reliability:</b> On-time/on-brief execution; rework rate trending down.</p></li><li><p><b>
Communication quality:</b> Clear recaps, fast response times, and strong stakeholder CSAT.</p></li><li><p><b>
Business impact:</b> Tangible contribution to GMV growth initiatives and promotional performance.</p></li></ul><h3 class="jobSectionHeader"><b>
You Will Be a Fit If</b></h3><ul><li><p>
You&rsquo;re a strategic thinker who wants to learn through hands-on execution.</p></li><li><p>
You have high agency and enjoy taking ownership without needing constant direction.</p></li><li><p>
You&rsquo;re a checklist sniper who loves moving complex projects from &ldquo;idea&rdquo; to &ldquo;done.&rdquo;</p></li><li><p>
You write crisp, client-ready updates and can turn metrics into simple stories with clear actions.</p></li><li><p>
You&rsquo;re TikTok-native and curious about how TikTok Shop mechanics drive conversion.</p></li><li><p>
You get energy from organizing chaos&mdash;briefs, timelines, QA, and follow-through are your happy place.</p></li><li><p>
You have a builder mindset: you document, templatize, and leave systems better than you found them.</p></li><li><p>
You actively seek feedback and want to grow into a Senior AM quickly.</p></li></ul><h3 class="jobSectionHeader"><b>
What You Bring (Requirements)</b></h3><ul><li><p>
1&ndash;7+ years in e-commerce, marketplaces, digital marketing, consulting, or client-facing operations (agency experience a plus).</p></li><li><p>
Strong project management skills: task tracking, timelines, stakeholder coordination.</p></li><li><p>
Proficiency in Google Sheets/Excel; comfort working with dashboards and basic analysis (filters, pivots, lookups).</p></li><li><p>
Excellent written and verbal communication with a strong service mindset.</p></li><li><p>
Familiarity with TikTok as a consumer platform and eagerness to master TikTok Shop (we&rsquo;ll train you on our playbooks).</p></li><li><p><b>
Strong bonus:</b> experience with TikTok Shop, Seller Center, or marketplace operations.</p></li></ul><h3 class="jobSectionHeader"><b>
Why You&rsquo;ll Love Working With Us</b></h3><ul><li><p>
High autonomy and real ownership from day one&mdash;no micromanagement.</p></li><li><p>
Direct exposure to top-tier brands and the fastest-growing corner of e-commerce.</p></li><li><p>
A growth-first culture that rewards builders, not seat-warmers.</p></li><li><p>
Mentorship from Senior AMs and leadership with a clear, merit-based growth path.</p></li><li><p>
Competitive compensation, performance upside, and flexible/hybrid work (location dependent).</p></li></ul><p>
Compensation Range: $65K - $108.5K</p></div>

Account Manager - Los Angeles

Flock Safety

<div><div><div><p>Location</p><div>
Remote - USA; Denver, CO; Los Angeles, CA; Mesa, AZ; Oakland, CA; Phoenix, AZ; Sacramento, CA; San Bernadino, CA; San Diego, CA; San Jose, CA; Tempe, AZ</div></div><div><p>
Employment Type</p><div>
Full time</div></div><div><p>
Location Type</p><div>
Remote</div></div><div><p>
Department</p><div>
Customer Success</div></div><div><p>
Compensation</p><ul><div><p>
$150K &bull; Offers Equity</p></div></ul><div><div>
Where you fall within the compensation range is based on how you demonstrate the attributes and competencies required for the role. We mostly reserve the upper half of our compensation bands for internal growth. During your call with one of our recruiters, they can further clarify the salary range and our total compensation.</div></div></div></div><div><div><p>
Overview</p><p>
</p></div><div></div><div><div><div><b>Who is Flock?</b></div><p>
Flock is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation.</p><p>
We&rsquo;re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It&rsquo;s intense but deeply rewarding for those who want to make an impact.</p><p>
With nearly $700M in venture funding and a $7.5B valuation, we&rsquo;re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you.</p><p></p><p><b>
The Opportunity</b></p><p>
The Technical Account Manager is a hybrid technical enablement and support role that accelerates time-to-value and strengthens long-term adoption by serving as the go-to technical resource for agency admins, analysts, and training leads. The Technical Account Manager will also act as internal product experts, supporting CSMs with enablement, product training, and daily technical questions.</p><p>
The Technical Account Manager will be assigned a book of Safe City and Drones as First Responder accounts and be responsible for creating and executing a training plan for all Flock Safety products that account has. The Technical Account Manager will also serve as frontline support for the Safe City and help escalate and resolve technical issues as they arise.</p><p>
This role bridges the gap between Customer Success, Product, Engineering, and Support to drive adoption, improve the customer training experience, and improve the overall customer experience.</p><p></p><p><b>
This role will require up to 70-80% travel and you must be located in a MST/PST timezone.</b></p><p><br>
<b>
The Skillset</b></p><p><b>
Customer Support &amp; Troubleshooting:</b></p><ul><li><div>
Serve as the technical point of contact for frontline users (admins, analysts, training leads).</div></li><li><div>
Triage inbound questions from customers and resolve or escalate in partnership with Support, Engineering, or Product.</div></li><li><div>
Provide ongoing technical support and ensure timely resolution of admin-level issues.</div></li></ul><p><b>
Training &amp; Enablement:</b></p><ul><li><div>
Deliver onboarding and refresher trainings (virtually and on-site) tailored to users such as patrol officers, analysts, and administrators.</div></li><li><div>
Own and execute &ldquo;Train the Trainer&rdquo; programs to scale internal agency enablement.</div></li><li><div>
Communicate product updates and platform enhancements to drive feature adoption and engagement.</div></li></ul><p><b>
Internal Product SME &amp; CSM Enablement:</b></p><ul><li><div>
Act as the first point of contact for CSMs seeking product knowledge, workflow guidance, or technical answers.</div></li><li><div>
Partner with Product, PMM, and Enablement teams to:</div><ul><li><div>
Stay aligned with the roadmap and upcoming releases.</div></li><li><div>
Ensure all enablement materials and customer-facing resources are accurate and up to date.</div></li><li><div>
Implement internal train-back programs and role-based learning.</div></li></ul></li><li><div>
Join customer calls and support escalations as needed to provide technical expertise.</div></li></ul><p><b>
Cross-Functional Collaboration &amp; Feedback Loop:</b></p><ul><li><div>
Collaborate with Product, Engineering, and Support to document customer pain points and identify opportunities for product improvement.</div></li><li><div>
Support testing and rollout of new features with key customer partners.</div></li><li><div>
Advocate for the frontline user experience across internal teams.</div></li></ul><p></p><p><b>
Required Experience: </b>Highly preferred you have a FAA Part 107 drone operations and compliance. Experience with large-scale IT systems in government or public safety is preferred.
</p><p><i>Feeling uneasy that you haven&rsquo;t ticked every box? That&rsquo;s okay; we&rsquo;ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.</i></p><p></p><p><b>
90 Days at Flock</b></p><p>
We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.</p><p><b>
The First 30 Days</b></p><p><b>
Focus:</b><br>
Quickly integrate into Safe City support and Technical Account Manager operations.</p><p><b>
Key Actions:</b></p><ul><li><div>
Support Safe City accounts and triage inquiries.</div></li><li><div>
Participate in training (live + virtual) and join account syncs.</div></li><li><div>
Partner with CSMs for onboarding and early adoption.</div></li><li><div>
Connect with cross-functional teams on escalations and product updates.</div></li><li><div>
Review and refresh enablement materials.</div></li></ul><p><b>
Deliverables:</b></p><ul><li><div>
Train 3+ agencies.</div></li><li><div>
Schedule regional training with CSM team.</div></li><li><div>
Update onboarding docs and create a categorized enablement library.</div></li></ul><p><b>
The First 60 Days</b></p><p><b>
Focus:</b><br>
Standardize processes and scale support across Safe City accounts.</p><p><b>
Key Actions:</b></p><ul><li><div>
Continue Safe City technical support and training.</div></li><li><div>
Lead monthly feature walkthroughs and best practices for CSMs.</div></li><li><div>
Share roadmap updates and support PMM communications.</div></li><li><div>
Build a Slack-based FAQ for internal use.</div></li><li><div>
Identify process gaps and improve escalation paths with Product/Support.</div></li></ul><p><b>
Deliverables:</b></p><ul><li><div>
Publish 3-5 admin troubleshooting workflows.</div></li><li><div>
Create 3 customer-facing resources.</div></li><li><div>
Host an internal &ldquo;train-back&rdquo; session for CSMs.</div></li><li><div>
Update a key training deck.</div></li><li><div>
Log Safe City friction points for Product/Support review.</div></li><li><div>
Support CSM new hire onboarding if needed.</div></li></ul><p><b>
90 Days &amp; Beyond</b></p><p><b>
Focus:</b><br>
Own technical guidance for Safe City accounts and drive process improvements.</p><p><b>
Key Actions:</b></p><ul><li><div>
Analyze training metrics and ticket trends.</div></li><li><div>
Lead feature rollout or feedback session with customers.</div></li><li><div>
Align with PM, Marketing, and Enablement to refine training strategy.</div></li><li><div>
Evaluate and improve customer-facing collateral.</div></li></ul><p><b>
Deliverables:</b></p><ul><li><div>
Complete a regional training and one non&ndash;Safe City in-service.</div></li><li><div>
Launch a monthly training calendar with webinars.</div></li><li><div>
Continue monthly train-back sessions for CSMs</div></li></ul><p></p><p><b>
Salary &amp; Equity</b></p><p>
In this role, you&rsquo;ll receive a base of $150,000 and Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.</p><p></p><p><b>
The Perks</b></p><p>
  <b>Flexible PTO</b>: We seriously mean it, plus 11 company holidays.</p><ul><li>️<b>Fully-paid </b><b>health benefits</b><b> plan for employees</b>: including Medical, Dental, and Vision and an HSA match.</li></ul><p>
  <b>Family Leave</b>: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.</p><p>
  <b>Fertility &amp; Family Benefits: </b>We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.</p><p>
  <b>Spring Health: </b>Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.</p><p>
  <b>Caregiver Support:</b> We have partnered with Cariloop to provide our employees with caregiver support</p><p>
  <b>Carta Tax Advisor:</b> Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.</p><p>
  <b>ERGs:</b> We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.</p><p><b>
  WFH Stipend:</b> $150 per month to cover the costs of working from home.</p><p><b>
  Productivity Stipend:</b> $300 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.</p><p><b>
  Home Office Stipend:</b> A one-time $750 to help you create your dream office.</p><p></p><p><i>
If an offer is extended and accepted, this position requires the ability to obtain and maintain Criminal Justice Information Services (CJIS) certification as a condition of employment. Applicants must meet all FBI CJIS Security Policy requirements, including a fingerprint-based background check.</i></p><p></p><p><i>
Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.</i></p><p><i>
If you need assistance or an accommodation due to a disability, please email us at recruiting@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.</i></p><p><i>
At Flock, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.
</i></p><p><i>Flock is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock will come from an email address ending in </i><b><i>@</i></b><b><i>flocksafety.com</i></b><i>. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock role, please report it to </i><i>recruiting@flocksafety.com</i></p></div></div></div></div><p></p>

Technical Account Manager

Hallmark Aviation Services

<p></p><div><p><b><i>&quot;ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE&quot;</i></b></p><br>
<p></p>
<p><b>
Hallmark Aviation is seeking an AIRLINE ACCOUNT MANAGER to provide Exceptional service</b></p>
<p><b>
to our WORLD CLASS International Airlines at LAX airport.</b></p><br>
<p></p>
<div>
The Airline Account Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.<br>
 <br>
<br>
Airline Business Manager Summary:<br>
<br>
<ul><li>Maximize airline account revenues and profitability; Control the budget for labor costs and allocation</li></ul><br>
<ul><li>Ensure that airline account operates according to schedule and service level agreements</li></ul><br>
<ul><li>Oversee the long-term analysis of manpower needs, groom potential leaders</li></ul><br>
<ul><li>Manage, input, and update employee attendance records and ensure appropriate shift coverage using Attendance Enterprise timekeeping system</li></ul><br>
<ul><li>Develop and cultivates strong customer relations/retention</li></ul><br>
<ul><li>Support, hire, train their airline account team; coordinates between Human Resources, Training and Quality Assurance department to ensure a compliant and pleasant work environment</li></ul><br>
<ul><li>Provide hands-on supervision of the staff and delegate workload</li></ul><br>
<ul><li>Provide direct customer relations support</li></ul><br>
<ul><li>Ensure cross training of staff members and monitor mandatory training</li></ul><br>
<ul><li>Administer performance recognition and reward program(s)</li></ul><br>
<ul><li>Carry out disciplinary action and motivational activities when needed</li></ul><br>
<ul><li>Process promotion, demotion and termination paperwork</li></ul><br>
<ul><li>Enforce company policies and procedures (including safety, security, and uniform &amp; grooming standards)</li></ul><br>
 <br>
<br>
<br>
<br>
Preferred Skills and Experience<br>
<br>
 o Proven LEADERSHIP abilities and ORGANIZATIONAL skills<br>
<br>
 o Familiarity with the Aviation industry (or B2B crack): Ticketing experience, passenger service experience<br>
<br>
 o PC basics (Outlook, Microsoft Word, Powerpoint, excel, Adobe PDF, etc.)<br>
<br>
 o Excellent interpersonal, coaching and counseling skills<br>
<br>
 o Self-driven focus on Customer and Client satisfaction<br>
<br>
 o Ability to excel under pressure of meeting extreme deadlines<br>
<br>
 o Able to communicate effectively, both verbally and in writing<br>
<br>
 o Experienced in planning a roster and monitoring work schedules<br>
<br>
 o Able to solve daily problems and make quick decisions within the operation<br>
<br>
 o Able to work varied hours, and flexible to travel if needed.<br>
<br>
 Apply online today! https://hallmark-aviationcareers.silkroad.com/<br>
 <br>
<br>
<br>
<br>
Essential Requirements:<br>
<br>
 PREVIOUS AIRLINE EXPERIENCE<br>
 At least 18yrs old, with a High School Diploma or G.E.D.<br>
 English proficient, other languages may be required<br>
 Basic Math Skills: Adding, Subtracting, Division, and Multiplying<br>
 Computer Literate<br>
 Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs<br>
 Reading &amp; comprehension of reference materials, instructions, policies &amp; procedures<br>
 <br>
<br>
Basic Requirements:<br>
<br>
 Valid US work authorization<br>
 Professional demeanor and exceptional presentation<br>
 Flexible schedule &amp; availability
<br>
 Background Check, Fingerprinting required<br>
 Drug Screen required on day of hire</div><br>
<br>
<br>
Required Skills<br>
<p>.</p><br>
<br>
<br>
Required Experience<br>
<p>.</p></div>

Airline Account Manager - Starting at $70K+

UNFI

<div><div><p>Job Overview:</p>
<p>
The Manager Account is responsible for providing high-quality, streamlined service with a focus on corporate initiatives for assigned chain or independent account(s). They operate as a team conductor to manage, direct, and coordinate all sales plans and programs.</p>
<p>
The Manager Account is responsible for strategic selling, bringing core product expertise, and leveraging specialists when needed. They are responsible for creating partnering relationships of trust, integrity, customer satisfaction, and loyalty and ensuring customer compliance. They collaborate with their teams to achieve the objective of building out the store.</p>
<p>
Job Responsibilities:</p>
<p>
Core Responsibilities</p>
<p>
Account Management &amp; Strategic Sales Planning</p>
<ul><li>Execute sales plans and goals designed to increase sales, profit margin, and minimize expenses.</li></ul>
<ul><li>Develop joint business plans.</li></ul>
<ul><li>Identify and manage new sales opportunities and servicing of existing accounts.</li></ul>
<ul><li>Forecast profit, volume growth, and other related goals as determined. Assist with the preparation of a sales budget for assigned accounts.
</li></ul><ul><li>Makes key decisions on addressing and identifying customer needs and concerns for assigned accounts.</li></ul>
<ul><li>Bridge between Sales and Ops to manage through challenges and resolve for customers.</li></ul>
<p>
Deliver Account Results</p>
<ul><li>Analyze sales reporting and create strategies to drive sales.</li></ul>
<ul><li>Operates as the account conductor and owns the specialty sales deployment process.</li></ul>
<ul><li>Develops and maintains a JBP that drives sales and profit margin.</li></ul>
<ul><li>Responsible for sales and profit margin results for assigned account(s).</li></ul>
<ul><li>Focuses plans to drive sales and profit margin across products and services.</li></ul>
<ul><li>Delivers corporate goals to deliver synergy and cross-selling capabilities to customers.</li></ul>
<p>
Manage Relationships</p>
<ul><li>Create and maintain partnerships with vendors, brokers, and other trade partners.</li></ul>
<ul><li>Meet or exceed client expectations and established deadlines.</li></ul>
<ul><li>Drives proactively the company&rsquo;s initiatives to ensure the success of the customer.</li></ul>
<ul><li>Focuses efforts on mutual sales and profit growth.</li></ul>
<ul><li>Owns one or more key account customers.</li></ul>
<p>
Manage Execution</p>
<ul><li>Conduct regular reviews of sales activities and effectiveness. May develop promotions and incentives to increase sales and improve performance.</li></ul>
<ul><li>Coordinate with a cross-functional team of resources to ensure account goals are achieved. Works collaboratively with Merchandising, Product Specialists, and Professional Services to identify strategic selling opportunities for account(s).</li></ul>
<p>
Performs other duties as assigned.</p>
<p>
Job Requirements:</p>
<p>
Education/ Certifications:</p>
<ul><li>Bachelor&rsquo;s degree is strongly preferred.</li></ul>
<p>Experience:</p>
<ul><li>Minimum 3 years of sales experience preferred.</li></ul>
<ul><li>Understanding and knowledge of products.</li></ul>
<ul><li>Development and execution of business plans, sales plans, and/or commission programs.</li></ul>
<ul><li>Familiarity with sales opportunities.</li></ul>
<ul><li>Understanding of sales forecasting, programs, promotions, and related techniques.</li></ul>
<ul><li>Understanding of margin and company profitability.</li></ul>
<ul><li>Proven track record of meetings and exceeding customer expectations.</li></ul>
<ul><li>Ability to work in a result-driven environment.</li></ul>
<ul><li>Proficiency in Microsoft Office Suite and company systems.</li></ul>
<ul><li>Demonstrated ability to drive new business and close sales.</li></ul>
<p>Knowledge/Skills/ Abilities</p>
<ul><li>Excellent communication, negotiation, and presentation skills.</li></ul>
<ul><li>Aptitude for financial reporting.</li></ul>
<ul><li>Ability to lead without reporting authority.</li></ul>
<ul><li>Ability to interact at all levels of the business.</li></ul>
<ul><li>Able to manage and coordinate projects.</li></ul>
<ul><li>Able to excel at customer service skills, problem-solving, attention to detail, and organizational skills.</li></ul>
<ul><li>Good judgment is required for this position as there may be times when direct supervision may not be immediately available.</li></ul>
<p>Work Environment:</p>
<p>
Hybrid Role:</p>
<ul><li>This position follows a hybrid schedule working in office 3 days per week. The acceptable split between onsite and remote work is determined by the manager. Hybrid associates may choose to work from an office on a more frequent basis than required.</li></ul>
<p>Travel (minor):</p>
<ul><li>This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons.</li></ul>
<p>Physical Environment/Demands:</p>
<p>
Office Roles:</p>
<ul><li>Most work is performed in a temperature-controlled office environment.</li></ul>
<ul><li>Incumbent may sit for long periods of time at a desk or computer terminal.</li></ul>
<ul><li>While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
</li></ul><ul><li>Incumbent may use calculators, keyboards, telephones, and other office equipment during a normal workday.</li></ul>
<ul><li>Stooping, bending, twisting, and reaching may be required in the completion of job duties.</li></ul>
</div>
<p>UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.</p>
<p><b>Compensation:</b>
</p><p>UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.
</p><p><b>Benefits:</b>
</p><p>For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details.
</p><p>Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.
</p><p>UNFI&rsquo;s compensation, benefits, and paid time off policies are subject to change in the Company&rsquo;s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.
</p><p>Qualified applications with arrest or conviction records will be considered for employment in accordance with the <i>Los Angeles County Fair Chance Ordinance</i> and the <i>California Fair Chance Act</i>.</p></div>

Account Manager- Customer Account -Southern California

The Home Depot

<div><p><b>Position Purpose:</b></p><p>
The Outside Sales Representative is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed financial performance to plan by working with the Pro Sales Manager. OSRs review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position.<br>
<br>
<b>Key Responsibilities:</b></p><ul><li>
10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.</li><li>
60% - Cultivate Net New Sales Relationships - Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth. Partner with Pro Account Expeditor as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Utilize local community events to continuously represent The Home Depot Pro brand and drive new business. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Establish effective partnerships with assigned customers by completing a minimum of 10 sales call appointments per week. Develop strategies focused on expanding customer base within defined sales territory. Produce new account revenue in line with current organization through individual targets/quotas.</li><li>
10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.</li><li>
20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.</li></ul><p><b><br>
Direct Manager/Direct Reports:</b></p><ul><li>
This Position typically reports to Pro Sales Manager</li><li>
This Position has 0 Direct Reports</li></ul><p><b><br>
Travel Requirements:</b></p><ul><li>
Typically requires overnight travel 20% to 50% of the time.</li></ul><p><b><br>
Physical Requirements:
</b></p><ul><li>Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).</li></ul><p></p><p><b>
Working Conditions:
</b></p><ul><li>Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.</li></ul><p></p><p><b>
Minimum Qualifications:</b></p><ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul><p></p><p><b>
Preferred Qualifications:
</b></p><ul><li>Working knowledge of Microsoft Office Suite</li><li>
Excellent written and verbal communication skills</li><li>
5 years of professional work experience</li><li>
2 years account management/sales management experience</li><li>
2 plus years home improvement or home building industry experience</li><li>
Successful professional growth in a high paced retail environment</li><li>
Computer literacy with Microsoft Office programs</li><li>
Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization</li><li>
Ability to leverage relationships to accomplish sales and profitability goals</li><li>
Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements</li><li>
Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately</li><li>
Strong leadership and negotiation skills; ability to persuade or influence others</li><li>
Excellent communication skills (verbal, written) and able to communicate globally</li></ul><p><b><br>
Minimum Education:
</b></p><ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul><p></p><p><b>
Preferred Education:
</b></p><ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul><p></p><p><b>
Minimum Years of Work Experience:</b></p><ul><li>
2</li></ul><p><b><br>
Preferred Years of Work Experience:
</b></p><ul><li>5</li></ul><p></p><p><b>
Minimum Leadership Experience:
</b></p><ul><li>None</li></ul><p><br>
</p><p><b>Preferred Leadership Experience:
</b></p><ul><li>None</li></ul><p></p><p><b>
Certifications:</b></p><ul><li>
None</li></ul><p></p><p><b>
Competencies:
</b></p><ul><li>Action Oriented</li><li>
Being Resilient</li><li>
Persuades</li><li>
Builds Networks</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div><p></p>

Outside Sales Representative - Pacific Palisades/Malibu/Altadena

The People Concern

<b>Role:</b> Bilingual Case Manager
<br><b>Reports to:</b> Program Manager
<br><b>Program:</b> 1603-Housing Retention
<br><b>Department:</b> Permanent Housing
<br><b>Location:</b> The Mayer - 5500 Hollywood Blvd, Los Angeles, CA 90028
<br><b>Setting:</b> 100% Onsite
<br><b>Schedule:</b> Monday - Friday 8:00am to 4:30pm
<br><b>Status:</b> Full-time/Non-Exempt/Non-Management
<br><b>Benefits:</b> Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
<br><b>Openings:</b> 1
<br><br>
<b>Job Description Summary:</b><br>
Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients’ housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.
<br><br>
<b>Job Description Essential Duties and Responsibilities:</b><br>
<ul>
<li>Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services (up to 40 if low acuity).</li>
<li>Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health.</li>
<li>Collaborate with the LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within the Clients’ treatment team.</li>
<li>Engage Clients and implement interventions with an approach emphasizing Client choice, harm reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing first principles, and professional boundaries.</li>
<li>Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.</li>
<li>Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.</li>
<li>Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.</li>
<li>Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.</li>
<li>Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.</li>
<li>Maintain confidentiality of Client information per HIPAA and internal agency guidelines.</li>
<li>Assist Clients in applying for and obtaining all benefits to which they are entitled.</li>
<li>Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.</li>
<li>Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.</li>
<li>Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.</li>
<li>Communicate effectively with property managers and other third party partners.</li>
<li>Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.</li>
<li>Adapt workload as directed by supervisor in response to funder expectations.</li>
<li>Other duties, as assigned.</li>
</ul>
<b>Job Description Qualifications:</b><br>
<ul>
<li>High School Diploma or GED or Equivalent</li>
<li>Proficient Spanish language skills to engage with monolingual Spanish-speaking clients in the same capacity as English-speaking clients. Must be able to substantiate language proficiency</li>
<li>Bachelor’s degree; or a minimum two years’ experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.</li>
<li>Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.</li>
<li>Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record.</li>
<li>Willing and able to transport Clients in your personal vehicle.</li>
</ul>
<b>Job Description Preferred Qualifications:</b><br>
<ul>
<li>Bachelor’s degree</li>
<li>Demonstrated knowledge of case management</li>
</ul>
<b>Job Description Work Environment:</b><br>
<ul>
<li>Combination of field and office environment</li>
<li>Regularly required to sit, stand, bend; occasionally lift up to 35lbs.</li>
<li>On occasion walk or drive to different local sites.</li>
<li>Will necessitate working in busy and loud environments</li>
<li>Will be exposed to elements like cold, heat, dust, noise, and odor.</li>
<li>May need to bend, stoop, twist, and sit throughout the day.</li>
</ul>
EXPECTED BEHAVIORS OF ALL STAFF
<br>1. Act as a role model
<br>2. Demonstrate a sense of responsibility
<br>3. Continuously learn and improve
<br>4. Acknowledge your own areas of improvement
<br>5. Hear and provide honest, specific and direct feedback
<br>6. Create an environment where everyone is welcomed valued and respected
<br>7. Collaborate
<br><br>
Equal Opportunity Employer
<br>The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
<br>About the People Concern
<br>The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
<br><br>
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
<br><br>
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
<br>Benefits & Perks
<br><ul>
<li>Medical Insurance</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>Retirement Planning (403b) & Matching</li>
<li>Paid Holidays</li>
<li>Paid Vacation Days</li>
<li>Paid Sick Days</li>
<li>Employee Assistance Plans (EAP)</li>
<li>TELUS Health</li>
<li>Flexible Spending Account (FSA)</li>
<li>Basic Life / Accidental Death & Dismemberment (AD&D)</li>
<li>Voluntary Short- and Long-Term Disability</li>
<li>Voluntary Pet Insurance</li>
<li>Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More</li>
<li>The People Concern University & Certificates</li>
</ul>


Bilingual Case Manager- The Mayer

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