account manager- customer account -southern california

accounting manager

account director

account manager - los angeles Jobs in Los Angeles

account manager - los angeles

account manager- customer account -southern california Jobs in Los Angeles

account supervisor (organic social) Jobs in Los Angeles

account supervisor (organic social)

account manager

SpotLight Media

<div><h3 class="jobSectionHeader">About Spotlight Media</h3>
Spotlight Media is a leading TikTok Shop Partner agency, scaling some of the most recognizable brands in the new age of social commerce. Unlike traditional agencies, we don&rsquo;t believe in cookie-cutter playbooks&mdash;every strategy we craft is custom-built to unlock our clients&rsquo; full potential on TikTok Shop. As a TikTok Shop&ndash;only agency, our entire focus, from the initiatives we pursue to the talent we hire, is singularly dedicated to driving growth on the platform.
We&rsquo;ve guided brands through the full funnel- from launch to scaling into the millions in GMV-and we&rsquo;re just getting started.
We believe the future of e-commerce is social. That&rsquo;s why we&rsquo;re building a team of high-agency individuals who thrive on ownership, autonomy, and speed. Spotlight is not just a place to execute campaigns&mdash;it&rsquo;s a blank canvas where ambitious people can build real leverage, take on increasing responsibility, and grow into senior operators quickly. Our culture is high-performing, entrepreneurial, and unapologetically ambitious.
Join us, and you&rsquo;ll have the trust, resources, and runway to redefine what&rsquo;s possible for the world&rsquo;s leading brands.<h3 class="jobSectionHeader">
Role Overview</h3>
We're looking for an Account Manager based in Los Angeles. This will be a remote role but due to our client needs you need to be based in Los Angeles.
 
 
You&rsquo;ll be the execution engine for TikTok Shop accounts, working directly under a Senior Account Manager. You&rsquo;ll help translate strategy into action, keep projects moving, maintain shop health, and deliver consistent, high-quality execution across teams.
This is a learn-by-doing role designed for high-agency operators who want to grow fast. Early on, you&rsquo;ll focus on execution and account operations. As you demonstrate judgment, reliability, and ownership, your scope will expand into growth initiatives, client leadership, and strategy-with a clear path to Senior Account Manager typically within 6&ndash;12 months for strong performers.<h3 class="jobSectionHeader">
What You&rsquo;ll Do</h3>
Client Operations &amp; Communication<ul><li>
Run the account operating rhythm: prep agendas, take notes, track action items, and send crisp recaps for WBRs/MBRs/QBRs.</li><li>
Build and maintain 30-60-90 day plans for each client; update owners, timelines, and success metrics weekly.</li><li>
Draft client updates and deck slides; translate performance data into clear narratives and concrete next steps.</li><li>
Manage tickets and issues, chase dependencies, and keep all stakeholders aligned and on timeline.</li></ul>
TikTok Shop Execution &amp; Health<ul><li>
Own day-to-day Seller Center hygiene: PDP checks (titles, attributes, images), catalog updates, and compliance follow-ups.</li><li>
Monitor and report account-health metrics (e.g., Late Dispatch Rate, Valid Tracking Rate, cancellations/refunds) and flag risks early.</li><li>
Launch and coordinate promotions (bundles, coupons, seasonal events) with Content and Media teams.</li><li>
Support troubleshooting for approvals or policy issues by organizing evidence, timelines, and escalation documentation.</li></ul>
Cross-Functional Orchestration (No Content Creation)<ul><li>
Write airtight briefs for Content and Creative teams; track revisions against SLAs and quality bars.</li><li>
Partner with Media and Analytics on dashboards, UTM hygiene, and weekly performance readouts (GMV, CTR, CVR, AOV, refunds).</li><li>
Coordinate with Ops and Logistics on fulfillment readiness and customer experience status.</li></ul>
Data, QA, and Process<ul><li>
Maintain source-of-truth documentation in Notion: trackers, risk logs, promo calendars, and asset libraries.</li><li>
Perform QA checks before delivery (accuracy, links, pricing, promo eligibility, compliance).</li><li>
Contribute to and improve playbooks and SOPs; capture lessons learned in retros to help the team move faster over time.</li></ul><h3 class="jobSectionHeader">
What You&rsquo;ll Learn &amp; Growth Trajectory</h3><ul><li>
Shadow your Senior AM on strategy development, escalations, negotiations, and QBR storytelling.</li><li>
Gradually take point on client calls, scope changes, and mini-initiatives (e.g., a seasonal promo or creator activation).</li><li>
Expand from execution ownership strategy as you consistently hit scorecard targets.</li><li>
Clear, merit-based path to Senior Account Manager, with increasing responsibility, influence, and compensation as your scope grows.</li></ul><h3 class="jobSectionHeader">
Success Metrics</h3><ul><li>
Delivery reliability: On-time/on-brief execution; rework rate trending down.</li><li>
Communication quality: Clear recaps, fast response times, and strong stakeholder CSAT.</li><li>
Business impact: Tangible contribution to GMV growth initiatives and promotional performance.</li></ul><h3 class="jobSectionHeader">
You Will Be a Fit If</h3><ul><li>
You&rsquo;re a strategic thinker who wants to learn through hands-on execution.</li><li>
You have high agency and enjoy taking ownership without needing constant direction.</li><li>
You&rsquo;re a checklist sniper who loves moving complex projects from &ldquo;idea&rdquo; to &ldquo;done.&rdquo;</li><li>
You write crisp, client-ready updates and can turn metrics into simple stories with clear actions.</li><li>
You&rsquo;re TikTok-native and curious about how TikTok Shop mechanics drive conversion.</li><li>
You get energy from organizing chaos&mdash;briefs, timelines, QA, and follow-through are your happy place.</li><li>
You have a builder mindset: you document, templatize, and leave systems better than you found them.</li><li>
You actively seek feedback and want to grow into a Senior AM quickly.</li></ul><h3 class="jobSectionHeader">
What You Bring (Requirements)</h3><ul><li>
1&ndash;7+ years in e-commerce, marketplaces, digital marketing, consulting, or client-facing operations (agency experience a plus).</li><li>
Strong project management skills: task tracking, timelines, stakeholder coordination.</li><li>
Proficiency in Google Sheets/Excel; comfort working with dashboards and basic analysis (filters, pivots, lookups).</li><li>
Excellent written and verbal communication with a strong service mindset.</li><li>
Familiarity with TikTok as a consumer platform and eagerness to master TikTok Shop (we&rsquo;ll train you on our playbooks).</li><li>
Strong bonus: experience with TikTok Shop, Seller Center, or marketplace operations.</li></ul><h3 class="jobSectionHeader">
Why You&rsquo;ll Love Working With Us</h3><ul><li>
High autonomy and real ownership from day one&mdash;no micromanagement.</li><li>
Direct exposure to top-tier brands and the fastest-growing corner of e-commerce.</li><li>
A growth-first culture that rewards builders, not seat-warmers.</li><li>
Mentorship from Senior AMs and leadership with a clear, merit-based growth path.</li><li>
Competitive compensation, performance upside, and flexible/hybrid work (location dependent).</li></ul>
Compensation Range: $65K - $108.5K</div>

Account Manager - Los Angeles

Hallmark Aviation Services

<div>&quot;ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE&quot; 


Hallmark Aviation is seeking an AIRLINE ACCOUNT MANAGER to provide Exceptional service

to our WORLD CLASS International Airlines at LAX airport. 

<div>
The Airline Account Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. 
 
 
Airline Business Manager Summary: 
 
<ul><li>Maximize airline account revenues and profitability; Control the budget for labor costs and allocation</li></ul> 
<ul><li>Ensure that airline account operates according to schedule and service level agreements</li></ul> 
<ul><li>Oversee the long-term analysis of manpower needs, groom potential leaders</li></ul> 
<ul><li>Manage, input, and update employee attendance records and ensure appropriate shift coverage using Attendance Enterprise timekeeping system</li></ul> 
<ul><li>Develop and cultivates strong customer relations/retention</li></ul> 
<ul><li>Support, hire, train their airline account team; coordinates between Human Resources, Training and Quality Assurance department to ensure a compliant and pleasant work environment</li></ul> 
<ul><li>Provide hands-on supervision of the staff and delegate workload</li></ul> 
<ul><li>Provide direct customer relations support</li></ul> 
<ul><li>Ensure cross training of staff members and monitor mandatory training</li></ul> 
<ul><li>Administer performance recognition and reward program(s)</li></ul> 
<ul><li>Carry out disciplinary action and motivational activities when needed</li></ul> 
<ul><li>Process promotion, demotion and termination paperwork</li></ul> 
<ul><li>Enforce company policies and procedures (including safety, security, and uniform &amp; grooming standards)</li></ul> 
 
 
 
 
Preferred Skills and Experience 
 
 o Proven LEADERSHIP abilities and ORGANIZATIONAL skills 
 
 o Familiarity with the Aviation industry (or B2B crack): Ticketing experience, passenger service experience 
 
 o PC basics (Outlook, Microsoft Word, Powerpoint, excel, Adobe PDF, etc.) 
 
 o Excellent interpersonal, coaching and counseling skills 
 
 o Self-driven focus on Customer and Client satisfaction 
 
 o Ability to excel under pressure of meeting extreme deadlines 
 
 o Able to communicate effectively, both verbally and in writing 
 
 o Experienced in planning a roster and monitoring work schedules 
 
 o Able to solve daily problems and make quick decisions within the operation 
 
 o Able to work varied hours, and flexible to travel if needed. 
 
 Apply online today! https://hallmark-aviationcareers.silkroad.com/ 
 
 
 
 
Essential Requirements: 
 
 PREVIOUS AIRLINE EXPERIENCE 
 At least 18yrs old, with a High School Diploma or G.E.D. 
 English proficient, other languages may be required 
 Basic Math Skills: Adding, Subtracting, Division, and Multiplying 
 Computer Literate 
 Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs 
 Reading &amp; comprehension of reference materials, instructions, policies &amp; procedures 
 
 
Basic Requirements: 
 
 Valid US work authorization 
 Professional demeanor and exceptional presentation 
 Flexible schedule &amp; availability
 
 Background Check, Fingerprinting required 
 Drug Screen required on day of hire</div> 
 
 
Required Skills 
. 
 
 
Required Experience 
.</div>

Airline Account Manager - Starting at $70K+

UNFI

<div><div>Job Overview:

The Manager Account is responsible for providing high-quality, streamlined service with a focus on corporate initiatives for assigned chain or independent account(s). They operate as a team conductor to manage, direct, and coordinate all sales plans and programs.

The Manager Account is responsible for strategic selling, bringing core product expertise, and leveraging specialists when needed. They are responsible for creating partnering relationships of trust, integrity, customer satisfaction, and loyalty and ensuring customer compliance. They collaborate with their teams to achieve the objective of building out the store.

Job Responsibilities:

Core Responsibilities

Account Management &amp; Strategic Sales Planning
<ul><li>Execute sales plans and goals designed to increase sales, profit margin, and minimize expenses.</li></ul>
<ul><li>Develop joint business plans.</li></ul>
<ul><li>Identify and manage new sales opportunities and servicing of existing accounts.</li></ul>
<ul><li>Forecast profit, volume growth, and other related goals as determined. Assist with the preparation of a sales budget for assigned accounts.
</li></ul><ul><li>Makes key decisions on addressing and identifying customer needs and concerns for assigned accounts.</li></ul>
<ul><li>Bridge between Sales and Ops to manage through challenges and resolve for customers.</li></ul>

Deliver Account Results
<ul><li>Analyze sales reporting and create strategies to drive sales.</li></ul>
<ul><li>Operates as the account conductor and owns the specialty sales deployment process.</li></ul>
<ul><li>Develops and maintains a JBP that drives sales and profit margin.</li></ul>
<ul><li>Responsible for sales and profit margin results for assigned account(s).</li></ul>
<ul><li>Focuses plans to drive sales and profit margin across products and services.</li></ul>
<ul><li>Delivers corporate goals to deliver synergy and cross-selling capabilities to customers.</li></ul>

Manage Relationships
<ul><li>Create and maintain partnerships with vendors, brokers, and other trade partners.</li></ul>
<ul><li>Meet or exceed client expectations and established deadlines.</li></ul>
<ul><li>Drives proactively the company&rsquo;s initiatives to ensure the success of the customer.</li></ul>
<ul><li>Focuses efforts on mutual sales and profit growth.</li></ul>
<ul><li>Owns one or more key account customers.</li></ul>

Manage Execution
<ul><li>Conduct regular reviews of sales activities and effectiveness. May develop promotions and incentives to increase sales and improve performance.</li></ul>
<ul><li>Coordinate with a cross-functional team of resources to ensure account goals are achieved. Works collaboratively with Merchandising, Product Specialists, and Professional Services to identify strategic selling opportunities for account(s).</li></ul>

Performs other duties as assigned.

Job Requirements:

Education/ Certifications:
<ul><li>Bachelor&rsquo;s degree is strongly preferred.</li></ul>
Experience:
<ul><li>Minimum 3 years of sales experience preferred.</li></ul>
<ul><li>Understanding and knowledge of products.</li></ul>
<ul><li>Development and execution of business plans, sales plans, and/or commission programs.</li></ul>
<ul><li>Familiarity with sales opportunities.</li></ul>
<ul><li>Understanding of sales forecasting, programs, promotions, and related techniques.</li></ul>
<ul><li>Understanding of margin and company profitability.</li></ul>
<ul><li>Proven track record of meetings and exceeding customer expectations.</li></ul>
<ul><li>Ability to work in a result-driven environment.</li></ul>
<ul><li>Proficiency in Microsoft Office Suite and company systems.</li></ul>
<ul><li>Demonstrated ability to drive new business and close sales.</li></ul>
Knowledge/Skills/ Abilities
<ul><li>Excellent communication, negotiation, and presentation skills.</li></ul>
<ul><li>Aptitude for financial reporting.</li></ul>
<ul><li>Ability to lead without reporting authority.</li></ul>
<ul><li>Ability to interact at all levels of the business.</li></ul>
<ul><li>Able to manage and coordinate projects.</li></ul>
<ul><li>Able to excel at customer service skills, problem-solving, attention to detail, and organizational skills.</li></ul>
<ul><li>Good judgment is required for this position as there may be times when direct supervision may not be immediately available.</li></ul>
Work Environment:

Hybrid Role:
<ul><li>This position follows a hybrid schedule working in office 3 days per week. The acceptable split between onsite and remote work is determined by the manager. Hybrid associates may choose to work from an office on a more frequent basis than required.</li></ul>
Travel (minor):
<ul><li>This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons.</li></ul>
Physical Environment/Demands:

Office Roles:
<ul><li>Most work is performed in a temperature-controlled office environment.</li></ul>
<ul><li>Incumbent may sit for long periods of time at a desk or computer terminal.</li></ul>
<ul><li>While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
</li></ul><ul><li>Incumbent may use calculators, keyboards, telephones, and other office equipment during a normal workday.</li></ul>
<ul><li>Stooping, bending, twisting, and reaching may be required in the completion of job duties.</li></ul>
</div>
UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
Compensation:
UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.
Benefits:
For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details.
Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.
UNFI&rsquo;s compensation, benefits, and paid time off policies are subject to change in the Company&rsquo;s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.</div>

Account Manager- Customer Account -Southern California

The Home Depot

<div>Position Purpose:
The Outside Sales Representative is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed financial performance to plan by working with the Pro Sales Manager. OSRs review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position. 
 
Key Responsibilities:<ul><li>
10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.</li><li>
60% - Cultivate Net New Sales Relationships - Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth. Partner with Pro Account Expeditor as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Utilize local community events to continuously represent The Home Depot Pro brand and drive new business. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Establish effective partnerships with assigned customers by completing a minimum of 10 sales call appointments per week. Develop strategies focused on expanding customer base within defined sales territory. Produce new account revenue in line with current organization through individual targets/quotas.</li><li>
10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.</li><li>
20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to Pro Sales Manager</li><li>
This Position has 0 Direct Reports</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel 20% to 50% of the time.</li></ul> 
Physical Requirements:
<ul><li>Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).</li></ul>
Working Conditions:
<ul><li>Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.</li></ul>
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul>
Preferred Qualifications:
<ul><li>Working knowledge of Microsoft Office Suite</li><li>
Excellent written and verbal communication skills</li><li>
5 years of professional work experience</li><li>
2 years account management/sales management experience</li><li>
2 plus years home improvement or home building industry experience</li><li>
Successful professional growth in a high paced retail environment</li><li>
Computer literacy with Microsoft Office programs</li><li>
Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization</li><li>
Ability to leverage relationships to accomplish sales and profitability goals</li><li>
Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements</li><li>
Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately</li><li>
Strong leadership and negotiation skills; ability to persuade or influence others</li><li>
Excellent communication skills (verbal, written) and able to communicate globally</li></ul> 
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Minimum Years of Work Experience:<ul><li>
2</li></ul> 
Preferred Years of Work Experience:
<ul><li>5</li></ul>
Minimum Leadership Experience:
<ul><li>None</li></ul> 
Preferred Leadership Experience:
<ul><li>None</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Being Resilient</li><li>
Persuades</li><li>
Builds Networks</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div>

Outside Sales Representative - Pacific Palisades/Malibu/Altadena

Crown + Conquer

<div>
 
 
 
 
 
 
 
 
 
 
 Powered by intuition, connection and vision, Crown + Conquer has established itself as an industry leader by working with some of the biggest and most innovative brands in the world. C+C lives at the cross section of where operations, brand partnerships and events naturally meet. We challenge those brands to be an interaction with culture by ultimately creating
 
 
 
 
 
 
 MOMENTS OF TRUTH
 
 
 
 
 
 
 
 
 
 
 
 
 that comes to life across a unique alchemy of experiences, campaigns and partnerships. With our team's diverse perspectives and individual authenticity, we create the perfect blend of minds, people, energy and environment to communicate and celebrate
 
 
 
 
 
 
 
 
 
 
 
 
 TRUTH
 
 
 
 
 
 
 .&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Position Overview
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 As the Account Director at Crown and Conquer, you will lead the delivery of high-impact, holistic end-to-end marketing campaigns. We are looking for a strategic powerhouse who can oversee the entire consumer journey&mdash;from initial brand awareness to final conversion. You will lead cross-functional teams to ensure that every touchpoint in a campaign is cohesive, data-driven, and aligned with our clients' most ambitious business objectives.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Reporting into the General Manager of Crown + Conquer, the ideal candidate is a
 
 
 
 
 
 
 
 
 
 
 
 
 self-starter with leadership instincts
 
 
 
 
 
 
 
 
 
 
 
 
 with the ability to actively manage competing priorities while always remaining composed under pressure. The Executive Producer must be a
 
 
 
 
 
 
 
 
 
 
 
 
 strategic thinker
 
 
 
 
 
 
 
 
 
 
 
 
 &nbsp;&mdash; decisive and comfortable managing multiple tasks and delegating while working within a fast-paced environment.&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Essential Functions
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Strategic Campaign Leadership
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 
 Lead the development and execution of holistic marketing strategies that integrate digital, social, traditional media, and content into a single, seamless narrative.
 
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Serve as the primary strategic partner for senior-level clients, providing deep industry insights and proactive business solutions.
 
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Translate complex client briefs into comprehensive, 360-degree campaign roadmaps that account for every stage of the marketing funnel.
 
 
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 Holistic End-to-End Delivery
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 
 Own the full campaign lifecycle, ensuring that strategy, creative, media, and production departments are working in perfect harmony.
 
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Audit all campaign deliverables to ensure they meet high standards for quality and strategic intent before they go live.
 
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Identify and mitigate potential bottlenecks in the production process to ensure all holistic campaigns are delivered on time and within scope.
 
 
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 Financial Stewardship &amp; Growth
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 
 Manage the P&amp;L for a portfolio of accounts, ensuring maximum profitability through efficient resource allocation and rigorous budget management.
 
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Develop detailed Scopes of Work (SOWs) and staffing plans for complex, multi-channel initiatives.
 
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Identify organic growth opportunities by identifying gaps in a client's current marketing mix where the agency can provide additional value.
 
 
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 Team Development &amp; Management
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 
 Directly manage and mentor a team of Account Managers and Specialists, fostering a culture of accountability and "big picture" problem-solving.
 
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Lead high-stakes presentations and campaign post-mortems, clearly communicating ROI and performance data to stakeholders.
 
 
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 Who You Are
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 
 A fluent communicator across audiences
 
 
 
 
 
 
 
 
 
 
 
 
 . You hold the room with senior clients, partner well with peers, and translate easily between creative, strategy, media, and production. You know how to flex your language without losing your point of view.
 
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 A strategic thinker with conviction
 
 
 
 
 
 
 
 
 
 
 
 
 . You connect dots others miss and bring a real perspective to the table, not just a process. Clients trust you because you challenge their thinking, not just follow their brief.
 
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 A natural collaborator
 
 
 
 
 
 
 
 
 
 
 
 
 . You build strong working relationships across departments and know the best campaigns come from teams that feel ownership, not just assignments.
 
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Composed under pressure
 
 
 
 
 
 
 
 
 
 
 
 
 . When timelines compress, scopes shift, or feedback gets sharp, you stay grounded and keep both the work and the people moving forward.
 
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 A mentor who grows the people around you
 
 
 
 
 
 
 
 
 
 
 
 
 . You give clear, generous feedback, set high standards, and create the kind of environment where your team grows into their next role.
 
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Curious and genuinely engaged with the craft.
 
 
 
 
 
 
 
 
 
 
 
 
 You stay sharp on what's happening across the industry and bring that perspective into the work.
 
 
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 
 Experience: 7+ years in an integrated marketing agency, with a focus on holistic, multi-channel campaigns.
 
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Portfolio: Proven success in launching end-to-end campaigns for national or global brands.
 
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Analytical Skill: Ability to synthesize data into actionable insights that inform future creative and strategic directions.
 
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Leadership: Experience managing multi-disciplinary teams (Creative, Media, Strategy, and Tech).
 
 
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 Benefits
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 
 Competitive salary and incentives
 
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Comprehensive health, vision, and dental insurance
 
 
 
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 
 Flexible work environment and generous PTO
 
 
 
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Crown and Conquer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 
 
 
 
 
 &nbsp;
</div>

Account Director

Penske Media

<div>The Hollywood Reporter is hiring a dynamic Digital Client Success Manager for our Los Angeles office within the Account Management/Client Success team. This role operates in a fast-paced environment focused on delivering strategic and impactful advertising solutions that directly support THR's revenue growth.

As the primary liaison between internal teams and external stakeholders (clients, agencies, and third-party vendors), the position oversees full campaign execution from pre-sale through post-sale, ensuring seamless delivery of sold advertising campaigns.

The ideal candidate is a proactive self-starter with a strategic mindset and a passion for driving innovation in the media space. This individual will fully immerse themselves in client campaigns, act as an internal advocate, and consistently work to exceed client goals. Essential qualifications include strong experience across web, mobile, social, video, and podcast advertising. The candidate should be highly skilled in analyzing data, translating insights, and clearly communicating campaign performance metrics to internal and external stakeholders. A strong interest in the entertainment industry, curiosity to learn, and motivation to contribute to team and business growth are key to success in this high-visibility role. 


Key Functions and Responsibilities:
<ul><li>Act as the primary contact for key strategic media accounts, managing relationships across clients, agencies, and third-party vendors while driving THR's business growth</li>
<li>Oversee full campaign execution from pre-sale through post-sale, ensuring accurate setup, smooth workflow, and on-time delivery</li>
<li>Partner with Sales and Marketing to develop strategic media solutions, contribute to brainstorms, and support new business and upsell opportunities</li>
<li>Collaborate cross-functionally (Sales, Marketing, Events, Ad Ops, Editorial) to execute campaigns and drive innovation aligned with evolving client and industry needs</li>
<li>Apply deep expertise across THR ad products to recommend solutions aligned with client objectives and campaign strategy</li>
<li>Build and manage media plans, establish KPIs, and continuously monitor, optimize, and report on campaign performance against goals</li>
<li>Lead campaign kickoff meetings, manage insertion orders, and oversee execution across internal and external systems</li>
<li>Manage campaign reporting and billing processes, including performance insights, analytics, and coordination with finance for accurate invoicing</li></ul> 


Required Skills:
<ul><li>2-3 years of experience at a publisher, media, or creative agency managing digital advertising strategy, campaign execution, and client relationships (preferred)</li>
<li>Strong client-facing experience, with the ability to present, communicate clearly and tailor messaging to different audiences</li>
<li>Proven ability to manage complex campaigns, analyze performance data, and translate insights into strategic recommendations and success stories</li>
<li>Experience collaborating cross-functionally to develop solutions that meet client goals and support long-term growth</li>
<li>Proficiency in campaign reporting, performance monitoring, and working with Ad Operations teams to ensure delivery and optimization</li>
<li>Familiarity and prior experience using key tools and platforms (PowerPoint, Excel, Google Workspace, Keynote, Salesforce, JIRA, Prisma, Airtable, and DoubleClick products; plus comScore, Google Analytics, DoubleVerify, IAS, and social platforms a plus)</li>
<li>Highly organized, detail-oriented, and able to manage multiple priorities, meet tight deadlines, and deliver polished, client-ready materials</li>
<li>Proactive, solution-oriented team player with strong communication skills, strategic thinking, and flexibility to work in a fast-paced environment, including occasional after-hours support.</li>
</ul>
As THR values in-person collaboration and team cohesion, employees work onsite 4 days a week and 1 day remotely with a focus on maintaining a vibrant and inclusive culture.

A good faith estimate of the salary range is $73K - $80k upon hire.. Factors that could be used to determine your actual salary may include your specific skills, years of experience and comparison to current employees already in this role. The total compensation package for this position will also include other elements, a full range of medical, financial, and/or other benefits including 401(k) eligibility and paid time off benefits.

PMC is committed to the health and wellness of our employees. As part of our company-wide rollout of PMC's paid healthcare plan, for this role the company pays 100% of the monthly health, dental and vision plan premiums for the employee and their family. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If you have more or less experience than specified on this job posting, please apply and list your salary expectations.

If hired, employee will be in an &quot;at-will position&quot; and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors).

It's all About You&hellip;

PMC's comprehensive benefits package is thoughtfully designed to support every aspect of your life, empowering you to thrive both personally and professionally. We offer PMC-Paid Healthcare with no employee paycheck contributions on medical, dental, and vision for you and your family. PMC also offers Flexible Spending Accounts (Healthcare, Dependent Care &amp; Commuter), an Employee Assistance Program, Life Insurance, Short &amp; Long Term Disability, Paid Parental Leave, and a 401(k) Retirement Plan with an Employer match. Employees are also eligible to take advantage of company discounts and perks including Pet Insurance, Home &amp; Auto Insurance, Mortgage discounts, and a variety of other savings on wellness, lifestyle, and financial essentials. As part of PMC's dedication to consistently meet employee's needs, we are currently launching a new Flexible Vacation Policy. 


About The Hollywood Reporter: 
The Hollywood Reporter provides unparalleled access to and intelligence about the business of the entertainment industry, as well as the people and the culture behind it. THR is an urgent and timely blend of rigorous breaking news, analysis, investigative reporting, insightful features, as well as lively design and elegant, creative photography across multiple platforms &mdash; a high-octane 24/7 website, a luxurious weekly print magazine, video series, podcasts, exclusive events and robust social media accounts. THR sets the entertainment agenda, elevating and broadening the style and substance of the Hollywood conversation
<div>
About PMC:
Penske Media Corporation (PMC) is a leading global media and information services company whose award-winning content attracts a passionate audience of over 300 million globally. Since 2004, PMC has been a pioneer in digital media reaching viewers on all screens across its ever-growing constellation of iconic brands, which includes Variety, Rolling Stone, The Hollywood Reporter, Billboard, Dick Clark Productions, WWD, SHE Media, Robb Report, Deadline, TVLine, Sportico, BGR, ARTnews, Fairchild Media, Vibe, IndieWire, Artforum, Gold Derby, and Luminate, the premier data and analytics company. PMC's journalists and content creators deliver daily the most comprehensive news and information in their industries and areas of coverage, unequaled in ambition, depth, and courage. In addition, PMC owns several vital cultural events such as SXSW, LA3C, and Latin Music Week. Headquartered in New York and Los Angeles with additional offices in 14 countries worldwide, PMC believes companies should not only be profitable but also forces for good. PMC is committed to fostering a working environment that is inclusive and responsible, where we value a company culture built on all backgrounds, voices, and experiences. For more information on the company, please visit www.PMC.com</div></div>

The Hollywood Reporter: Digital Client Success Manager

Pair Team

<div><h2 class="jobSectionHeader">About Pair Team</h2> 


At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. 


Our Values
<ul>
<li>Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.</li>
<li>Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.</li>
<li>Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.</li>
<li>Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.</li>
<li>Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.</li>
</ul><h3 class="jobSectionHeader">In the News</h3>
<ul><li>Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most</li>
<li>TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team</li>
<li>Axios: Pair Team collects $9M for Medicaid-based care</li>
</ul>
<h2 class="jobSectionHeader"> 
About the Opportunity</h2>

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.

We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. 

This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home 

<h3 class="jobSectionHeader">
What You'll Do</h3>
<ul><li>Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals</li>
<li>Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system</li>
<li>Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members</li>
<li>Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan</li>
<li>Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks</li>
<li>Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions</li>
<li>Consistently meet monthly encounter metrics to ensure compliance with health plan regulations</li>
<li>Identify and break down barriers ensuring individuals' continuation with the program</li>
<li>Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups</li>
<li>Coordinate physical care management appointments through collaboration with external and internal providers</li>
<li>Utilize external and internal online platforms to collaborate with team members and carry out daily tasks</li></ul> 

<h3 class="jobSectionHeader">
What You'll Need</h3>
<ul><li>1+ years of general work experience (Case Management preferred)</li>
<li>You are physically located in California
<ul><li>Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations</li>
<li>Virtual Ops requires a quiet, HIPAA compliant and internet connected space</li>
</ul></li><li>Bilingual &ndash; English/Spanish</li>
<li>Strong understanding of cultural fluency</li>
<li>High degree of empathy</li>
<li>Ability to work collaboratively in a multidisciplinary team</li>
<li>An eye for optimization</li>
<li>Organizational skills</li>
<li>Ability to remain patient when faced with adversity</li>
<li>Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing</li>
<li>A valid driver's license and auto liability insurance</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications:</h3>
<ul><li>Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder</li>
<li>2+ years of case management experience</li>
<li>Experience with motivational interviewing</li>
<li>Knowledge of medical terminology</li>
<li>Zest for problem solving, seeking answers, and thinking outside the box</li>
<li>Detail-oriented and organized self-starter who is a rockstar multitasker</li>
<li>Reliable and comfortable in an ever-changing environment</li></ul> 

<h3 class="jobSectionHeader">
Because We Value You</h3>
<ul><li>Salary: $22-$25/hour</li>
<li>Comprehensive health, vision &amp; dental insurance</li>
<li>401k</li>
<li>Monthly $100 work from home expense stipend for your WFH days</li>
<li>Gas reimbursements for your on-site engagement days</li>
Flexible vacation policy <li>- take the time you need to recharge!</li>
<li>We provide all of the equipment needed for the role</li>
<li>Opportunity for rapid career progression with plenty of room for personal growth!</li></ul><div> 
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires. 
 
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!</div></div>

Bilingual Case Manager (Remote Flexible, Spanish Speaking)

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