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healthcare customer service representative (spanish speaking) Jobs in Chicago

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Caregenix Solutions

<div><div><div>At Caregenix, we are committed to delivering exceptional, value-based care. Our team lives by the iCare values&mdash;Integrity, Compassion, Accountability, Respect, and Excellence&mdash;in everything we do. If you are passionate about improving patient outcomes and providing compassionate care in a remote setting, we want to hear from you.</div><div></div> 
About the Role:
The Healthcare Customer Service Representative (Spanish Speaking) plays a critical role in ensuring that medical devices are properly assembled, configured, and prepared for use in clinical settings across the United States. This position requires meticulous attention to detail to guarantee that all devices meet stringent safety and quality standards before deployment. The technician will collaborate closely with healthcare professionals and technical teams to troubleshoot and resolve any setup issues, ensuring seamless integration of devices into medical procedures. Fluency in Spanish is essential to effectively communicate with Spanish-speaking colleagues and clients, facilitating clear instructions and support. Ultimately, this role contributes directly to patient care quality by ensuring that medical devices are ready and functioning optimally when needed.
Minimum Qualifications:<ul><li>
High school diploma</li><li>
Fluency in both Spanish and English, with strong verbal and written communication skills.</li><li>
Experience working in a healthcare or clinical environments</li><li>
Customer service or call center experience preferred</li><li>
Comfortable speaking with patients over the phone</li><li>
Basic technical troubleshooting skills</li><li>
Healthcare/RPM experience is a plus</li><li>
Ability to follow detailed technical instructions and maintain accurate documentation.</li></ul>
Responsibilities:<ul><li>
Call and provide technical support and training to healthcare staff and patients, with clear communication in both English and Spanish.</li><li>
Assemble, configure, and test medical devices according to manufacturer specifications and clinical requirements.</li><li>
Perform routine maintenance and quality checks to ensure devices meet safety and performance standards.</li><li>
Document setup procedures, maintenance activities, and any issues encountered during device preparation.</li><li>
Collaborate with cross-functional teams including engineers, clinical staff, and customer service to resolve technical problems promptly.</li></ul>
Work Location:<ul><li>
Remote: Central Time Zone</li></ul>
Work Schedule:<ul><li>
Monday through Friday 4 hours a day minimum</li><li>
No weekends or after-hours</li></ul>
Language:<ul><li>
Spanish (Mandatory)</li></ul>
Job Type:<ul><li>
Part Time</li></ul></div> 
Monday through Friday 4 hours a day minimum. 
No weekends or after-hours.</div>

Healthcare Customer Service Representative (Spanish Speaking)

K2 Services

<div>
 
 Service
 
 
 Desk Analyst (Remote - U.S.)
 
 
 
 Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst!
 
 
 We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in supporting our law firm clients.
 
 
 K2 prepares you to work in a fast pace, agile, customer service-oriented environment while working collegially and collaboratively with a world-class Service Desk team.
 
 
 Career opportunities abound both within the Service Desk Department as well as more hands-on engineering roles for those looking for a more technical tract.
 
 
 
 The position comes with a full array of benefits, health insurance and matching 401k, and many more perks.
 
 
 
 
 This opportunity is remote! The first week will be spent with our dedicated Service Desk Training team Monday through Friday 9:00 AM to 5:30 PM CST before moving to their working shift schedule.
 
 
 
 <ul>
 <li>
 We are looking for candidates who are able to work any days of the week (any combination of days Monday through Sunday) 2nd and 3rd shift preferred.
 </li>
 <li>
 Compensation starts between $36k-$39k annual with a 10% Shift Differential for weekends and evenings after 5pm.
 
 
 </li>
 </ul>
 The
 
 Service Desk Analyst
 
 provides technical support related to computer systems, hardware, or software via telephone, email, and chat tools. This position is fast-paced and multi-task intensive, requiring quick decision-making and top-notch customer service skills.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Serve as the first point of contact to customers seeking help for hardware, software, network, or other technical and non-technical issues.
 </li>
 <li>
 Provide over-the-phone, email, and chat support.
 </li>
 <li>
 Identify, diagnose, and resolve all customer issues by using documented troubleshooting items such as a knowledge base, previously reported issues, colleague experience, or connecting the customer to an escalated level of support to properly resolve their issue.
 </li>
 <li>
 Use of screen sharing and remote-control tools to properly vet, collect and evaluate the customer&rsquo;s reported issue.
 </li>
 <li>
 Properly ticketing all customer requests with detailed information regarding the issue reported. Service Desk Analysts are expected to provide accurate, descriptive, and complete information in all tickets to successfully relay information back to the customer or other support team members.
 </li>
 <li>
 Maintain a regular and reliable level of attendance.
 
 
 </li>
 </ul>
 
 Knowledge Skills And Abilities
 
 
 
 <ul>
 <li>
 High School Diploma or equivalent.
 </li>
 <li>
 Strong verbal, written, and typing skills.
 </li>
 <li>
 Excellent customer service skills, efficiency, multi-tasking skills, and patience are key to any Service Desk Analyst&rsquo;s success.
 </li>
 <li>
 Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment.
 </li>
 <li>
 Ability to act independently and make decisions within the scope of the position&rsquo;s responsibilities.
 </li>
 <li>
 Always display the utmost professionalism with team members as well as end-users.
 </li>
 <li>
 Ability to function well in a high-paced and at times stressful environment.
 </li>
 <li>
 Ability to think strategically and analytically to troubleshoot and resolve issues quickly and/or provide successful alternative methods until a permanent resolution can be found.
 </li>
 <li>
 Proactive with the ability to identify, define, and perform remote troubleshooting of computer/technical issues through remote control tools while asking pertinent questions.
 </li>
 <li>
 Exhibit a high degree of initiative, follow-through, and critical-thinking skills with the ability to manage multiple priorities in a demanding, fast-paced, meticulous work environment, and make decisions based on the results of research.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Prolonged periods of sitting at a desk and working on a computer
 
 
 Will require Intune &ldquo;Mobile Device Management&rdquo; software installed on a personal device(s)
 
 
 
 K2 SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER
 
 Diversity and inclusion matter to us here at K2 Services Associates. We celebrate our differences and advocate an environment where everyone feels included. We are proud to be an equal opportunity employer &ndash; and celebrate our employees&rsquo; differences, including race, color, religion, sex, national origin, citizenship, marital status, sexual orientation, gender identity, age, disability, Veteran status, or any other protected group status. Our differences make us better, stronger, and more successful. Equal employment opportunity extends to all aspects of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensations, benefits, and other terms and conditions of employment.
 
 
 Opensity Solutions is an Equal Opportunity Employer.
 
 
 We are committed to creating an inclusive workplace and consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws. Employment decisions are based on qualifications, merit, and business needs.
 
 
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</div>

Service Desk Analyst - Remote (After Hours)

Heartland Alliance

<div><div>Title: Participant Engagement Supervisor</div><div>
Department: Primary Care</div><div>
Shift: FT/ 8:30AM - 5:00PM CST / M-F</div><div>
Location: 4009 N Broadway Chicago, IL 60613 and 5501 S Halsted Chicago IL 60621.</div><div></div><div> 
Heartland Alliance Health&rsquo;s (HAH) mission is to transform healthcare for the most vulnerable &ndash; particularly people experiencing homelessness, mental illness or addictions, or struggling with multiple chronic illnesses &ndash; improving health for all and the well-being of our community.</div><div></div> 
Under the general guidance of the Manager, Health Center, the Participant Engagement Supervisor provides support to Heartland Alliance Health&rsquo;s Health Centers and Shelter Based Care Programs, with focus on support operations to enhance participants&rsquo; access to health care and other services within Heartland Alliance Health through supervision, auditing, reporting and data collection and management. The Participant Engagement Supervisor leverages industry knowledge and best practices to promote the mission and vision of Heartland Alliance Health and the institution. Supports culture development and management efforts.
Essential Functions:
Duties/Responsibilities:<ul><li>
Provides supervision of assigned staff including hiring, supervision meetings, reviewing e-time and ensuring time-off policies are enforced.</li><li>
Ensures Participant Engagement Specialist are at their appointed scheduled locations and rearranges staff as needed to provide adequate coverage.</li><li>
Ensures timely and applicable training and competency enhancement of incoming and current Participant Engagement Specialists as well as other staff as assigned to ensure accuracy of workflow and data input.</li><li>
Completes audits to assess the quality and accuracy of program/participant data of the PES team members</li><li>
 Assists with writing and implementing Standard Operating Procedures (SOP) related to position workflows.</li><li>
Provides administrative support with provider schedules.</li><li>
Generates daily and/or weekly reports of collection data for the Participant Engagement Specialists.</li><li>
Greeting participants visiting the facility, completing registration, answering questions and assist filling out any necessary documents.</li><li>
Assists in answer incoming and makes outgoing phone calls to schedule and remind participants of appointments while ensuring other calls are routed to appropriate person/program in a timely manner.</li><li>
Ensures participant satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.</li><li>
Educates participants regarding their patient responsibilities, services, sliding fee scale, patient rights, grievance policy and confidentiality.</li><li>
Maintains thorough understanding of medical coverage and third-party liabilities, inclusive of Medicaid and Medicare. Verifies and updates third party insurance.</li><li>
Assists management by collecting participant financial assessment for documentation when assigned.</li><li>
Ensures accurate daily log of co-pay activity and forwards to Billing Department as assigned.</li><li>
Other duties can be assigned at times in order for HAH to meet the mission and/or funder requests to service our participants.</li></ul>
Education and Experience:<ul><li>
High School Diploma or GED equivalent required. Associates degree preferred.</li><li>
Minimum five (5) years&rsquo; customer service or related experience required. Prior experience in a healthcare related field or social service agency preferred.</li></ul>
Certifications/Licenses:<ul><li>
Certification as a Medical office assistant or a related field preferred.</li></ul>
Required Competencies:<ul><li>
Accountability &ndash; Be responsive, responsible, resourceful, principled, and a problem-solver</li><li>
Leaderful &ndash; Take initiative, communicate effectively, delegate based on skills and interests, possess strategic thinking and acting; develop staff, foster teamwork</li><li>
A Bias Toward Action - Advocate for services and policies that support healthier lives for the populations&rsquo;; be decisive and take action when a problem arises, communicating with those impacted; be proactive, innovative, and consistently work to improve operations and outcomes, carrying out formal continuous improvement initiatives</li><li>
Participant centered &ndash; Listen to and collaborate with participants, identify strengths and implement evidence-based practices; integrate and coordinate services across HHO programs</li><li>
Valuing our colleagues &ndash; Be respectful and responsive; appreciative and supportive; provide input, initiative and recognition of colleagues</li></ul>
Knowledge/Skills/Abilities (K/S/A)<ul><li>
Proficiency in a second language may be required.</li><li>
Ability to work effectively and in a professional manner using key techniques that include using Trauma Informed language, de-escalating situations, and being respectful / relational with staff and participants at all levels of the organization.</li><li>
Excellent communication skills (oral communication, listening, interpersonal, written communication). Strong networker, convener, relationship builder and communicator with experience collaborating with diverse work teams and stakeholders.</li><li>
 Ability to consistently identify opportunities for improvement and make recommendations based on observations</li><li>
Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner.</li><li>
A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability.</li></ul>
Benefits:
We offer a comprehensive and competitive benefits package designed to support your well-being and professional growth.<ul><li>
Medical, Dental, and Vision Insurance</li><li>
Health Savings Account (HSA) or Flexible Spending Account (FSA)</li><li>
Wellness Programs</li><li>
Employee Assistance Program (EAP)</li><li>
Tuition Reimbursement and Educational Assistance</li><li>
401(k) Retirement Savings Plan</li><li>
Life Insurance</li><li>
Short-Term and Long-Term Disability Insurance</li><li>
Paid Time Off (PTO)</li><li>
Paid Holidays</li></ul>
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
While performing the duties of this job, the employee is regularly required to talk and hear.</li><li>
The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms.</li><li>
The employee is occasionally required to stoop, kneel, climb or crawl.</li><li>
Specific vision abilities required by this job include close vision and ability to adjust focus.</li><li>
The employee must occasionally lift and/or move up to 10 pounds.</li><li>
Unrestricted ability to provide physical restraint. The employee must occasionally lift and/or move up to 25 pounds. Unrestricted ability to provide physical restraint.</li></ul>
Work Arrangement: This role is not eligible for a &ldquo;hybrid&rdquo; or &ldquo;remote&rdquo; work arrangement. Responsibilities sometimes require working evenings and weekends, sometimes with little advance notice. Ability to travel between the Heartland Alliance Health Clinics and shelter-based care sites.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Moderate exposure to outdoor elements at all times of year when traveling.
Equal Opportunity Employer Statement
Heartland Alliance Health makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.</div>

Participant Engagement Supervisor

<div><div><div><div>At Caregenix, we are committed to delivering exceptional, value-based care. Our team lives by the iCare values&mdash;Integrity, Compassion, Accountability, Respect, and Excellence&mdash;in everything we do. If you are passionate about improving patient outcomes and providing compassionate care in a remote setting, we want to hear from you.
Position Summary: 
We are seeking an experienced and empathetic Nebraska Nurse Practitioner (NP) to join our team as a Remote Care Manager. In this role, you will engage with patients virtually to assess, coordinate, and monitor their health care needs&mdash;playing a vital part in our mission to enhance quality of life through proactive care management.
Key Responsibilities:<ul><li>
Conduct remote patient assessments with empathy and professionalism</li><li>
Monitor patients' health status and escalate warning signs appropriately</li><li>
Apply medical terminology knowledge to assess and coordinate care</li><li>
Communicate clearly and compassionately with patients and families</li><li>
Document thoroughly and accurately within multiple computer systems</li><li>
Prioritize daily responsibilities while working independently</li><li>
Provide excellence in patient care and customer service</li><li>
Maintain patient confidentiality and HIPAA compliance at all times</li></ul>
Qualifications:<ul><li>
Current, active Nebraska NP license in good standing</li><li>
Minimum 3 years of experience in a clinical or patient-facing setting</li><li>
Minimum 3 years of experience in care management or case coordination</li><li>
Prior experience working remotely preferred</li><li>
Superior verbal communication and active listening skills</li><li>
High proficiency in medical terminology</li><li>
Excellent organizational and documentation skills</li><li>
Professional phone etiquette and strong interpersonal abilities</li><li>
Ability to recognize clinical red flags and escalate care as needed</li><li>
Tech-savvy; able to work within multiple systems efficiently</li><li>
Must have a HIPAA-compliant, private work area at home</li></ul>
Why Join Caregenix?<ul><li>
Supportive, mission-driven team</li><li>
Flexible, remote work environment</li><li>
Opportunities for professional growth</li><li>
The chance to make a real impact on patients&rsquo; lives</li></ul>
Job Type:<ul><li>
Part-time</li></ul>
Benefits:<ul><li>
401(k)</li><li>
Health insurance</li><li>
Health savings account</li><li>
Life insurance</li><li>
Paid time off</li></ul>
Application Question(s):<ul><li>
Do you have a minimum 3 years of experience in a clinical setting or patient-facing environment?</li><li>
Do you have remote working experience?</li><li>
Do you have a device that supports Windows 10 or newer, or a newer macOS version?</li><li>
Do you have a current NP license in the state of Nebraska or have a compact license with Nebraska?</li></ul>
Education:<ul><li>
Master&rsquo;s degree or higher from an accredited school of Nursing and graduate from an accredited Nurse Practitioners program. (Required)</li></ul>
Experience:<ul><li>
NP: 3 years (Required)</li></ul>
Language:<ul><li>
Spanish (Preferred)</li></ul>
Work Location:<ul><li>
Remote</li></ul></div></div></div> 
No weekends or after-hours.</div>

Nebraska Nurse Practitioner (NP) – Part Time Remote Care Manager

Now Job ID R-545085 Category Sales Support Location San Diego, California We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health&trade; is our Purpose, and it&rsquo;s no small feat. It takes the imagination and passion of all of us&mdash;from design and engineering to the manufacturing and marketing of our billions of MedTech products per year&mdash;to look at the impossible and find transformative solutions that turn dreams into possibilities. Job Description Summary: The Field Service Engineer for BD Pyxis Dispensing Devices is accountable for independently providing efficient and effective field service support to all BD dispensing customers within a given territory in a timely manner, including, but not limited to service and repair, preventative maintenance, calibration, installations, and limited cross-functional support for Sales and Implementation teams. The Field Service Engineer is a remote field-based position with daily travel to our customer locations within the assigned territory. Ideal candidates will reside within a 30-mile radius of where the position is based. Company vehicle provided. 5% overnight travel possible and a valid driver&rsquo;s license is required. Responsibilities: Provide comprehensive technical support for BD Pyxis automated dispensing systems in healthcare facilities, including remote troubleshooting and on-site service, while managing work orders through diagnosis, resolution, documentation, and escalation when necessary. Execute preventive maintenance programs and deliver efficient field services including installations, repairs, calibrations, and customer training, while maintaining proper inventory of service parts according to company policies. Maintain detailed documentation of all service activities, expenses, and time distribution while properly securing and maintaining company assets such as vehicles, tools, and inventory. Demonstrate superior troubleshooting abilities for both hardware and software issues, with the capability to work independently while knowing when to engage team leadership for advanced problem resolution. Commit to ongoing professional development through continuous training on products and applications, attending approved seminars, and maintaining thorough knowledge of corporate procedures including customer complaint handling and Medical Device Reporting requirements. Minimum Requirements: Associate Degree in Healthcare Technology or related technical field, or 5-7 years of equivalent work experience, with demonstrated hardware/software/IT support experience for both proprietary and standard applications. Must possess CompTIA A+ Certification and Customer Support Certification, along with proven experience in computer electronics, Windows OS, networking, and medical/electromechanical device service and repair. Position requires 24x7 on-call availability in a customer-facing environment, ability to work with minimal supervision, and physical capability to lift a minimum of 70 pounds. Must demonstrate strong mechanical aptitude, computer proficiency, excellent verbal/written communication skills, and effective time management, along with maintaining a valid driver's license that meets BD's auto safety standards. Must provide and maintain proof of comprehensive immunizations including Hepatitis B, Influenza, MMR, Varicella, annual TB/PPD testing, Tetanus/Diphtheria/Pertussis, and COVID-19 to ensure access to customer sites for performing essential job functions. Preferred Requirements: Prior Automated Teller Machine (ATM) experience Prior military Bio-Med experience Prior customer support center experience/training Prior experience working as a hospital pharmacy technician or in a hospital Bio-Med environment At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company&rsquo;s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD&rsquo;s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. yer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Why Join Us? To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you&rsquo;ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit https://bd.com/careers. Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. Required Skills Optional Skills . Primary Work Location USA CA - San Diego Bldg A&amp;B Additional Locations Work Shift At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under &quot;Our Commitment to You.&quot; Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed. Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role. Salary Range Information $28.20 - $45.10 USD Hourly Benefits: <ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: On the road

Field Service Engineer – Chicago, Illinois and surrounding suburbs

HARVARD PROTECTION SERVICES

<div>Position Objective:
<div>
Company Overview:</div><div></div><div> 
Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States. Our reputation has been earned among our employees and clients for our responsiveness, engaged leadership, and personal care for every employee and client we serve. We support our employees, ensure they feel valued, give them the resources to be successful, and empower them to execute flawlessly.</div><div></div><div> 
Job Summary:</div><div></div><div> 
Our Security Officers support Harvard Protection in our goal of providing best in class security and life safety services. Our Officers are responsible for providing professional customer-focused security and life safety services for the people and the property they protect.</div><div></div><div> 
Location:</div><div>
Luxury Corporate Office Center</div><div>
Downtown Chicago - Loop, West Loop, South Loop, Mag Mile, Gold Coast</div>
Essential Duties and Responsibilities:
<ul><li>Must have open scheduling availability to work mornings (1st shifts), evenings (2nd shifts), and overnights (3rd shifts) as scheduled by manager including weekends</li><li>
Maintain a professional demeanor, aiding customers, employees, visitors, and guests</li><li>
Maintain a visible presence in the facility / building assigned</li><li>
Monitor the environment, with the ability to detect suspicious and unsafe activity</li><li>
Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests</li><li>
Greet customers, visitors, staff, tenants, guests in a professional manner always</li><li>
Answer all phones in a professional manner</li><li>
Permit authorized persons to enter property and monitor entrances and exits</li><li>
Know the facility / building policies and procedures; enforce them within the limits of the position</li><li>
Perform required patrols of designated areas on foot or in vehicle</li><li>
Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements</li><li>
Follow established emergency action planning and procedures</li><li>
Monitor alarms and systems
</li><li>Prepare reports on accidents, incidents, and suspicious activities, as directed</li></ul><div>
The essential duties and responsibilities may differ by customer location assigned</div>
Knowledge and Skill Requirements:
<ul><li>Must have open scheduling availability to work mornings (1st shifts), evenings (2nd shifts), and overnights (3rd shifts) as scheduled by manager including weekends</li><li>
Must be available to work a rotating full time flex schedule
</li><li>20 Hour Security Training Certificate</li><li>
Active PERC Card</li><li>
Must have reliable means of communication and transportation</li><li>
Strong interpersonal communication skills and neat and professional appearance</li><li>
Write routine correspondence, to include log entries and incident reporting</li><li>
Previous contract security, law enforcement, military, customer service experience helpful</li></ul>
Compensation:
<div>
Harvard Protection Services offers a competitive hourly pay rate with health &amp; welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.</div><div> 
About Harvard Protection Services:
</div><div>Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer&rsquo;s trust, confidence, and business, through maintaining a safe and secure environment. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.</div><div></div><div> 
Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities</div> 
<div></div>
Salary &amp; Wage Details: $20.00/Hr. Schedule: Flex Schedule</div>

Security Officer - Flex - 37846

ADR Systems

ADR Systems of America LLC, the largest ADR (Alternative Dispute Resolution) service provider in the Chicagoland area, is seeking an administrative professional with exceptional customer service and time management skills for the position of Concierge. Candidate must be able to maintain a calm and friendly demeanor in our fast-paced, client-focused environment.Responsibilities include but are not limited to:<ul><li>Greet clients and escort them to appropriate conference rooms</li><li>Set up rooms for cases</li><li>Clean and re-stock rooms throughout the day</li><li>Act as point person for client care, including providing and passing out lunches, assisting with copies, and tending to technical needs</li><li>Assist with administrative duties as needed</li><li>Cover reception desk for receptionist's lunch and other breaks as needed</li><li>Assist with remote cases via Zoom including setting up meetings, sending invitations, starting sessions and recording settlements</li><li>Work with receptionist to ensure office areas stay organized, tidy and properly stocked</li></ul>Skills required:<ul><li>Minimum of one year customer service experience</li><li>Strong knowledge of Microsoft Office</li><li>Strong working knowledge of ZOOM</li><li>Exceptional people skills, particularly verbal communication</li><li>Top-notch time management and organization</li><li>Self-starter with the ability to multitask</li><li>Knowledge of legal industry a plus</li></ul>This role is primarily on your feet and requires light lifting.Hours: Monday through Friday 7:30am - 4:00pmTo be considered for the Concierge position, please submit your cover letter, including salary requirements, and r&eacute;sum&eacute;.Job Type: Full-timePay: $45,000.00 - $47,000.00 per yearBenefits:<ul><li>Commuter assistance</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Concierge

Explore 234+ Cashnetusa customer service representative remote in Chicago this May. Find roles across top companies and apply now to boost your career.