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brand copywriter remote open across us

<div><div>A Little About Us

EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB's data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit www.enterprisedb.com</div>
As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving their goals and attaining sustainable value from our solutions. As a member of the CSM team, you will collaborate across all functions of the EDB organization to drive adoption, growth, and retention to your accounts while ensuring a positive customer experience. 

WHO Your passion as a professional CSM is being a champion for your accounts. You will develop, prioritize, and execute customer success plans to nurture and guide your 
customers along their journey with EDB, leveraging insights from data and engagement. Working in a dynamic environment, you are able to successfully manage multiple accounts as you deliver an exemplary experience by advocating on your customers' behalf. You can drive synergy across internal and customer teams to bring solid results and issue resolution. You will serve as your customers' EDB trusted advisor.

EXPECT to collaborate with other EDB functional teams to provide outstanding customer outcomes. You will be your customers' advocate with key EDB stakeholders including Sales, Services, Support, Product, and Marketing teams, as well as other members of the Customer Success team.

What your impact will be
<ul>
<li>Deliver a world-class customer experience as a trusted advisor that achieves success in deployment, adoption, and value realization of EDB offerings.</li>
<li>Create and implement individual Customer Success Plans by assessing, identifying, measuring, and defining customer goals and objectives using data analytics and customer knowledge</li>
<li>Proactive management of customers to optimize account health, mitigate risk, and reduce churn</li>
<li>Nurture accounts to identify opportunities for expansion and growth</li>
<li>Utilize consultative motions to drive outcomes throughout the customer lifecycle</li>
<li>Oversee and lead the coordination of EDB resources and escalate account issues for successful resolution</li>
<li>Cultivate customer relationships to build strong advocates that generate insightful case studies and customer references</li>
<li>Prepare and present Executive Business Reviews (EBRs) to show progress, value realization, and stakeholder management</li>
<li>Consult with customers on benefits and value of EDB portfolio and related technologies</li>
</ul>
What you will bring
<ul>
<li>5+ years of account management experience in Customer Success, Sales, Consulting, Customer Advocacy, or relevant experience</li>
<li>Highly skilled experience in successfully managing multiple high value accounts and customers in a dynamic environment</li>
<li>Establishes effective working relationships with stakeholders across functional areas and levels of a customer's organization up to C-level executives</li>
<li>Direct experience working with globally distributed and remote customer and internal teams</li>
<li>Nurture and manage customer relationships to ensure high customer satisfaction that results in adoption, growth, retention, and references</li>
<li>Strong professional presence; can effectively deliver presentations and demos, have clear communications and interpersonal skills</li>
<li>Proactive and creative problem solving mindset</li>
<li>Passionate and high empathy for customer experience</li>
<li>Strong discipline in using CS Management tools to derive insights, and optimize account health</li>
<li>Commitment to continuous learning and improvement</li>
<li>Consistently contributes to CS team initiatives and projects</li>
<li>English Language Skills and appropriate academic achievements, preferably Degree or equivalent</li>
</ul>
What will give you an edge
<ul>
<li>Experience with Partner relationship management</li>
<li>Knowledge of PostgreSQL, Linux, RedHat Linux, HPE Open Source, cloud service providers</li>
</ul><div>
EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2026! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.

We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We'd love to hear from you and we want you to apply!

EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company's integrity.

EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.

#LI-Remote</div></div>

Principal Customer Success Manager

Landor

<div>Landor is looking for a Freelance Senior Designer to join our Chicago studio. Could this be you?

We are Landor, part of WPP. 
 
World-leading brand experts, 
underpinned by the most expansive strategic &amp; creative capabilities in our category. 
 
We make brands more valuable and less vulnerable. 
 
We build brands differently. We work with our clients to define and solve their business problems through the lens of brand. We strategically join the dots between our design, experience, governance and measurement capabilities, and always connect our brand work to business outcomes. 
 
Landor companies also include amp (sonic branding), bdg (workplace &amp; architectural experts), Deep Local (creative technologists) and ManvsMachine (3D motion design). 

About WPP

WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company &ndash; powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

What you'll do 
You will deliver memorable storytelling, continuing to evolve and develop presentation techniques for the future. You demonstrate strategic and innovative thinking, creating ideas and assisting to develop and evaluate competitive design strategies and plans using your sophisticated understanding of aesthetics. As a Designer, you will collaborate with peers, design counterparts and partner groups to ensure project design continuity across all areas of focus.

What you'll need

What we're looking for
<ul>
<li>A brand focused Senior Designer</li>
<li>5+ years of experience working in design environments</li>
<li>Experience building brands either from scratch or as a brand refresh</li>
<li>Ability to identify and deliver exceptional creative design</li>
<li>Strong skillset in packaging design</li>
<li>Excellent communication skills</li>
<li>Outstanding technical skills with Adobe Creative Suite</li>
<li>Current design trend knowledge and skills</li>
<li>Familiarity with new media technology/software</li>
<li>Ability to collaborate confidently with team members</li>
<li>Passion for cracking tough strategic and design problems</li>
<li>Evidence of creative solutions that supports project goals.</li>
<li>A comprehensive portfolio</li>
</ul>
The freelance hourly rate for this position at the time of this posting may range from $50/hr-100/hr. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

We build brands. We build futures. Landor, a WPP company, is an equal opportunity employer. We consider all applicants without discrimination or regard to particular characteristics, committed to a culture of respect where everyone belongs and can progress in their careers. 
#LI-DNI #LI-DNP</div>

Freelance Senior Designer

Energy Solutions

<div><div>Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we've harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers.</div>
Energy Solutions is seeking a Marketing Associate to support and execute marketing and communications initiatives across client programs and organizational campaigns. This position is responsible for coordinating and delivering content across multiple channels, supporting campaign execution, and ensuring brand consistency across all marketing materials.

In this role, the Marketing Associate will partner closely with marketing managers, program teams, and creative collaborators to manage deliverables, track timelines, and oversee approvals to ensure campaigns are executed accurately and on schedule.

This opportunity is perfect for someone who enjoys executing established marketing processes and workflows while building experience across channels such as email, social media, and digital campaigns. In addition, this person will contribute to content development by translating complex or technical information into clear, engaging messaging for diverse audiences. 


Responsibilities include but are not limited to:
<ul><li>Draft, edit, and proofread marketing content, including emails, newsletters, blogs, social media posts, presentations, and campaign materials</li>
<li>Update and maintain website content and social media channels in alignment with brand and messaging guidelines</li>
<li>Coordinate marketing deliverables, timelines, and feedback with marketing managers and cross‑functional stakeholders</li>
<li>Organize and maintain digital marketing assets, shared drives, and version control to ensure accessibility and accuracy</li>
<li>Apply brand standards and perform quality checks to ensure materials are accurate, consistent, and ready for distribution</li>
<li>Support execution of marketing campaigns across client programs and organizational initiatives</li>
<li>Collaborate with cross‑functional teams to gather content, inputs, and approvals for campaign deliverables</li>
<li>Track and follow up on tasks and deliverables to ensure timelines and campaign schedules are met</li>
<li>Compile and analyze basic marketing metrics using tools such as Google Analytics, Hootsuite, or CRM platforms, and sharing within the marketing dashboard, and assist with identifying opportunities for improvement</li>
<li>Coordinate logistics for webinars, events, or campaigns, including registrations, materials, and communications</li>
<li>Review and update marketing content and assets to ensure materials remain current and aligned with brand standards</li>
<li>Support campaign planning and retrospectives by contributing data, insights, and lessons learned</li>
<li>Assist with research and benchmarking to support future marketing initiatives</li>
<li>Contribute to continuous improvement efforts by suggesting updates to marketing processes, templates, and workflows</li></ul> 


Minimum Qualifications:
<ul>
<li>Bachelor's degree in communications, Marketing, Journalism, Public Relations, or a related field required</li>
<li>Demonstrated experience in a marketing, communications, supporting campaign execution, content development, or digital channels</li>
<li>Demonstrated experience coordinating multiple deliverables and managing deadlines in a fast‑paced environment</li>
<li>Experience updating and managing social media channels and website content</li>
<li>Knowledge &amp; Skills Strong writing, editing, and proofreading skills with the ability to adapt tone and messaging for different audiences</li>
<li>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, SharePoint) to support content development and coordination activities</li>
<li>Working knowledge of email marketing tools (Mailchimp, Constant Contact) and content management systems (Hootsuite, Hubspot, LinkedIn dashboard) to support campaign execution</li>
<li>Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities</li>
<li>Ability to collaborate effectively with cross‑functional teams, including marketing, design, and program staff Clear written and verbal communication skills to support coordination, content development, and team collaboration</li></ul> 


Preferred Qualifications:
<ul>
<li>Experience supporting cross‑functional marketing or communications initiatives in a collaborative environment</li>
<li>Experience or exposure to mission‑driven or technical industries (e.g., clean energy, sustainability, or public programs)</li>
<li>Knowledge &amp; Skills Familiarity with marketing analytics and reporting tools (e.g., Google Analytics, Hootsuite, CRM reports) to support campaign tracking and reporting</li></ul> 


The salary range for this role is $55,000 - $68,000 with a target compensation of $55,000 - $64,600 based on experience and qualifications.<div>
Compensation is commensurate with experience and includes a generous retirement package. Energy Solutions provides an excellent benefits package including medical, dental and vision insurance, other pre-tax contribution plans and an Employee Stock Ownership Plan (ESOP).

AI Use
At Energy Solutions we believe in the importance of authentic interactions and equitable opportunities. We base our candidate selection on one's own skills, knowledge, and experience. To ensure the integrity and fairness of our interview process, the use of artificial intelligence (AI) tools (including Generative AI) or other means to generate or assist with responses during interviews is strictly prohibited. This practice supports our commitment to create a transparent and equitable space where skills, knowledge and experience can truly shine.

Equal Opportunity Employer

Energy Solutions is an affirmative action-equal opportunity employer and prohibits discrimination and harassment of any type. We afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristics protected by law. Energy Solutions conforms to the spirit as well as to the letter of all applicable laws and regulations.

Office Locations and a Remote Workforce

Energy Solutions operates as a predominantly remote workforce with offices in six different locations. Employees who reside within 40 miles of an office (except New York) will be assigned to that location, though in-office attendance requirements may vary by team. At this time, we are not accepting applications from candidates residing in the following states: Delaware, Kentucky, Mississippi, Montana, Nebraska, and North Dakota.

Background Check Information

Information will be requested to perform the compulsory background check. A drug screen and authorization to work in the U.S. indefinitely are preconditions of employment. Energy Solutions is an equal opportunity employer.

Reasonable Accommodations

Energy Solutions is committed to providing access and reasonable accommodation for individuals with disabilities. If you require accommodations in completing this application, interviewing, and/or completing any pre-employment testing, or otherwise participating in the employee selection process, please email accommodation@energy-solution.com.

Privacy Notice for Job Applicants</div></div>

Marketing Associate

JPMorganChase

<div>JOB DESCRIPTION 
 
 
We are seeking a skilled and experienced Head of Editorial and Thought Leadership to develop highly effective, brand-building content for J.P. Morgan Payments. As a key member of the global content team, you will build and deliver distinct content franchises through compelling, multi-channel, multimedia storytelling.
As the Vice President of Editorial and Thought Leadership, you will own and champion our thought leadership strategy&mdash;developing authoritative content that positions our brand as an industry leader. You will lead a team of storytellers and content strategists to create highly differentiated, compelling content programs and ensure consistent messaging across all marketing channels and touchpoints. You'll collaborate with cross-functional teams to align work to key initiatives and marketing objectives, delivering best-in-class content programs that allow our brand to make meaningful connections with audiences. You are a leader who pairs mastery of storytelling with strategic rigor&mdash;someone energized by building content that stands out, drives emotional connection and credibility, and delivers measurable impact.
Job Responsibilities<ul><li>
Set and own the thought leadership strategy for Payments, ensuring content programs are aligned to business priorities, tailored to audience needs, and consistent across the editorial ecosystem.</li><li>
Build and run an integrated content roadmap and pipeline (signature themes, distinct franchises, commissioning, production, distribution).</li><li>
Lead editorial planning and calendars, ensuring clear prioritization, stakeholder alignment across products, regions, and sales, and timely delivery.</li><li>
Define category-leading themes and narratives that are differentiated in a crowded market.</li><li>
Oversee end-to-end content development (including concepting, writing/editing, data-led storytelling, video, podcasts, and long-form content) with high creative standards. Deliver with newsroom precision, speed, and agility.</li><li>
Partner cross-functionally (product, sales, regions, and channel owners) to deliver the thought leadership roadmap, with clear alignment to&mdash;and support for&mdash;GTM and campaigns across integrated channels (owned, earned, paid, social/digital, SEO/GEO, communications/media, influencers/advocates, and sales enablement).</li><li>
Drive the digital/channel evolution of content priorities (e.g., microsites, content hubs, newsroom) to create a unified client journey and maximum impact.</li><li>
Lead, coach, and develop a high-performing team accountable for editorial program delivery.</li><li>
Manage agency and partner relationships, and provide editorial direction to internal teams and external partners to advance narratives and ensure content cohesion.</li><li>
Leverage audience research, competitive benchmarking, creative testing, and performance insights to continuously optimize topics, formats, and channel strategy.</li><li>
Apply AI tools and principles thoughtfully to scale and accelerate production without compromising quality, depth, or brand voice.</li></ul>
Required Qualifications, Capabilities and Skills<ul><li>
Bachelor's degree in marketing, journalism, or equivalent.</li><li>
8+ years of progressive leadership experience in editorial, financial journalism, content strategy, or brand roles, including demonstrated success leading and developing high-performing teams.</li><li>
At least 3 years of experience managing creative agency relationships, writers, editors, content creators, strategists, and channel experts.</li><li>
Deep expertise in editorial, storytelling, messaging, and multi-channel campaign and program development.</li><li>
Exceptional communication and interpersonal skills, with the ability to use storytelling to influence decisions, foster collaborative relationships, and effectively partner across teams, functions, and levels.</li><li>
High level of creative thinking and problem-solving, bringing a diverse perspective that makes content stand out.</li><li>
Ability to translate complex financial topics into clear, engaging storytelling that builds credibility and resonates with target audiences.</li><li>
High judgment and comfort taking calculated creative risks to differentiate content and strengthen market presence.</li><li>
A diverse portfolio demonstrating brand- and audience-led editorial work is required.</li></ul>
Preferred Qualifications, Capabilities and Skills<ul><li>
Experience with project management and production tools (Office, Teams, Copilot, Acrobat, Workfront, and AI tools that support content scaling/personalization).</li><li>
Familiarity with using AI tools to accelerate research, creative testing, and content personalization, while applying strong governance and human editorial judgment.</li><li>
Ability to create crisp, executive-ready presentations to align senior leadership on program plans and socialize key initiatives&mdash;translating work into clear narratives, decisions, and actions.</li></ul>
Please note: Writing samples will be required if selected for an interview.
ABOUT US 
 
 
<div><div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><div>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans 
</div></div></div> 
 
ABOUT THE TEAM
 
 
J.P. Morgan's Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Vice President, Editorial and Thought Leadership

Block

<div>Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.

So we expanded into software and started building integrated, omnichannel solutions &ndash; to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes &ndash; large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
<h2 class="jobSectionHeader">
The Role</h2>

The Account Management organization is seeking a results-driven and people-focused leader to manage a team of Food and Beverage Account Managers. In this role, you will lead growth and retention efforts across a portfolio of Square's SMB F&amp;B merchants, ensuring your team delivers consistent, high-quality customer engagement and measurable business outcomes. You will report directly to the Head of US SMB Account Management.

As a team leader, you will empower a high-performing group of 10-12 Account Managers, driving results in revenue expansion, software adoption, and churn reduction. You'll foster a data-driven, mission-aligned culture while prioritizing coaching and team development. You will not be sitting on the sidelines, the role will require you to get deep into the work alongside your team.

This is a cross-functional role where you will partner closely with Product, Operations, and Sales to ensure strong execution, share merchant feedback, and support our mission of Economic Empowerment.
<h2 class="jobSectionHeader">
You Will:</h2>
<ul><li>Lead and develop a remote team of 10-12 Account Managers focused on growth and retention for SMB Food and Beverage merchants.</li>
<li>Drive measurable outcomes in upsell, retention, and customer satisfaction through strong pipeline management and consistent coaching.</li>
<li>Drive performance through structured 1:1s, pipeline reviews, accountability and team cadences.</li>
<li>Partner cross-functionally to surface merchant insights, resolve escalations, and improve the overall customer experience.</li>
<li>Support leadership in executing team OKRs and implementing program improvements.</li>
<li>Identify enablement opportunities and reinforce best practices across the team.</li>
<li>Serve as a senior escalation point for complex or high-impact merchant situations.</li>
<li>Travel approximately once per quarter for team events or customer meetings.</li>
</ul><h2 class="jobSectionHeader">You Have:</h2>
<ul><li>8&ndash;10+ years of experience in Account Management, Sales, Business Development, or Marketing</li>
<li>3&ndash;5 years of direct people management experience in a quota-carrying or performance-driven environment.</li>
<li>Experience working with SMB or Mid-Market F&amp;B businesses.</li>
<li>A track record of consistently exceeding revenue and retention goals.</li>
<li>Strong coaching skills with demonstrated ability to improve performance across a team.</li>
<li>Experience working cross-functionally to resolve issues and improve processes.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Fluidity leveraging AI in day to day work and an all around builder mentality.</li></ul> 


Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: ($180,000 - $270,000)

Zone B: ($167,400 - $251,200)

Zone C: ($158,400 - $237,600)

Zone D: ($149,400- $224,200)

Amounts listed above include target variable compensation.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and &quot;fair chance&quot; ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.<div>
Application Guidelines

Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.

Contact us here with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Privacy Policy</div></div>

Manager, SMB Account Management, Food and Beverage

Kasa

<div><div><h3 class="jobSectionHeader">About Kasa</h3>

Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.

Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities &mdash; and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.</div>
Location: Chicago, Illinois

Time Commitment: Part-time

Anticipated Schedule: Flexible - including nights, weekends, and holidays.
<h3 class="jobSectionHeader">
The Role</h3>

The Property Operations Lead role is an on-site facilitator of everything that the Kasa guest will experience during their stay. As a Property Operations Lead you are an important part of the East market, supporting efficient and successful operations for the Chicago market portfolio. Through regular in-person inspections, you are responsible for ensuring that all public spaces are clean, safe, and well-maintained, including common areas and individual units, to Kasa brand standards, setting the tone of the property and are ready in time for check-in.

Like many operations roles, there is no &quot;typical day&quot; but you will collaborate daily with Kasa teams and partners to drive results. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. Daily tasks will consist of, but are not limited to: visiting and assessing units to complete recurring property management tasks, replacing broken items, liaising with housekeeping partners and service vendors, stocking supplies, and providing support for lockouts, last-minute requests, and assisting with other guest issues.

A typical schedule for this role is based on business needs in your market, sometimes including nights and weekends and holidays, as we are in the hospitality industry. While you are not 'on-call 24/7' for this job, during emergencies, you will get a call and if you're available, we compensate above state requirements to a minimum of 2 hours Overtime, on defined days off or after working hours.
<h3 class="jobSectionHeader">
Unleash your career potential at Kasa</h3>

We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners.
<h3 class="jobSectionHeader">
Required Attributes</h3>
<ul><li>Think Like an Owner: Think like an owner at all times by taking accountability for all facets of unit/building performance; enhance partner satisfaction through creation of value by maximizing operating profit per unit.</li>
<li>Tech Savvy: Proficient with modern technology tools and effectively uses them to complete daily work.</li>
<li>Handy: Comfortable with using a toolkit and able to devise clever solutions to common minor repairs and maintenance tasks.</li>
<li>Quality Control Leader: Establish and implement streamlined processes that ensure adherence to high-quality standards through identification of proactive improvements and effective collaboration with external partners.</li>
<li>Reliable: Takes pride in arriving to work on time and welcomes the opportunity to work nights and weekends.</li>
<li>Collaborative: Works effectively with leadership and peers to meet goals and contribute to ideas that will deliver operational and experiential improvements for the department.</li>
<li>Smooth Operator: Approach problem resolution with confidence, empathy, and creativity to swiftly and successfully resolve guest-stated and unstated needs.</li>
<li>Change Agent: Supports tactical execution of change management efforts to implement new processes, tools, or technology including, but not limited to communication plans and training development.</li>
<li>Process Minded: Effectively executes established processes with precision and surfaces process deficiencies which negatively impact the guest experience.</li>
</ul><h3 class="jobSectionHeader">Required policy information:</h3>
<ul><li>This role requires regular access to a reliable vehicle to use for work, a valid driver's license, and a clean driving record with proof of insurance.</li>
</ul>
Don't meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.
<h3 class="jobSectionHeader">
Expected Results</h3>
<ul><li>Role Objective 1: Drive quality outcomes through increased guest satisfaction and company metrics.
<ul><li>Key Initiative: Identify and communicate on-site issues.</li>
<li>Key Initiative: Maintain appropriate supply inventory levels based on provided guidelines.</li>
<li>Key Initiative: Participate in preventative maintenance program.</li>
</ul></li><li>Role Objective 2: Complete tasks that drive productivity within the operation.
<ul><li>Key Initiative: Complete brand standard inspections to gather property-level data.</li>
<li>Key Initiative: Decrease the number of after-hours calls and inquiries.</li>
</ul>
</li></ul><h3 class="jobSectionHeader">Curious about the Kasa experience? Save 15% when you book on kasa.com</h3> 


The Pay: The starting base pay for this role is $22.00 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.<div> 
Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need.

Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.

Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People &amp; Talent team.
<h3 class="jobSectionHeader">
A Note on Recruiting &amp; Job Scams</h3>

The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.</div></div>

Property Operations Lead, Part-Time

Hiscox

<div>Job Type:
Permanent
Build a brilliant future with Hiscox 
Bring your Passion and Enthusiasm to this add to staff position on our Team! We&rsquo;re a fun, innovative and growing Claims team where you&rsquo;ll get the opportunity to learn multiple design-related insurance products and interact with business leaders across the organization. 
Please note this position is hybrid and requires working in office a minimum of two (2) days per week. Position can be based in the following locations:<ul><li>
Atlanta, GA</li><li>
Boston, MA</li><li>
Chicago, IL</li><li>
Manhattan, NY</li><li>
West Hartford, CT 
</li></ul>The Role:
The Senior Claims Examiner- Architects and Engineers adjudicates assigned claims within given authority and according to Hiscox Claims Best Practices. This person:<ul><li>
Adjusts and resolves low to moderate professional liability claims that include litigated matters</li><li>
Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities</li><li>
Heavy customer facing role. Must have confident communication skills.</li><li>
Communicates effectively to resolve matters directly with claimants, and or claimant attorneys</li><li>
With minimal supervision, drafts coverage letters, including reservation of rights and denial letters</li><li>
Reviews and analyzes claims in order to determine appropriate and timely reserving per Hiscox Claims Best Practices</li><li>
Identifies emerging exposures and claims trends</li><li>
Manages defense counsel as necessary in defending litigated matters</li><li>
Identifies suspected fraudulent claims and tracks with Special Investigations Unit</li><li>
Participates in Claims Projects, as needed</li></ul>
The Team:
The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox&rsquo;s strong brand built on a long history of outstanding claims handling.
Requirements:<ul><li>
3-5 years of claims handling experience in Architects and Engineers or similar professional liability or specialty claims with an insurance carrier</li><li>
Advanced knowledge of claims analysis and adjusting practices; In depth knowledge of standards for claims documentation and legal filings</li><li>
Proven ability to actively and effectively negotiate settlement of moderate complexity claims</li><li>
Strong communication skills a must. This role is very customer facing including insureds, brokers, and internal and external business partners.</li><li>
Advanced analytical skills. Strong verbal and written communication skills. Active insurance adjuster&rsquo;s license</li><li>
B.A./B.S degree from an accredited College or University, required. JD a plus.</li></ul>
What Hiscox USA Offers:<ul><li>
401(k) with competitive company matching</li><li>
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
</li><li>Company paid group term life, short- term disability and long-term disability coverage</li><li>
24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days</li><li>
Paid parental leave</li><li>
4-week paid sabbatical after every 5 years of service</li><li>
Financial Adoption Assistance and Medical Travel Reimbursement Programs</li><li>
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program</li><li>
Company paid subscription to Headspace to support employees&rsquo; mental health and wellbeing</li><li>
2024 Gold level recipient of Cigna&rsquo;s Healthy Workforce Designation for having a best-in-class health and wellness program</li><li>
Dynamic, creative and values-driven culture</li><li>
Modern and open office spaces, complimentary drinks</li><li>
Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation</li></ul>
**This position is hybrid and requires two (2) days in our office weekly**
Salary Range: $99-$124k
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
About Hiscox USA:
Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.
Today, Hiscox USA has a talent force of over 400 employees operating out of several major cities - New York, Atlanta, Chicago, and West Hartford. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber &amp; data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap &amp; ransom, commercial property and terrorism.
#LI-RM1 
Work with amazing people and be part of a unique culture</div>

Senior Claims Examiner- Architects and Engineers

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