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Human Appeal

<div>WhoWe Are
Human Appeal is a global non-profit humanitarianand development organisation. We deliver life-saving emergency assistance suchas food, medical aid, and disaster relief. At the same time, we runsustainable, community-led programmes in healthcare, education, and livelihoodsto build resilience and self-reliance. Our experienced local teams work invulnerable, hard-to-reach areas. Guided by a vision of a just, caring, andsustainable world, our mission is to save lives, alleviate poverty, and empowercommunities in line with the core humanitarian principles of humanity,impartiality, neutrality, and independence.
Position Overview
We have an exciting opportunity for a EmergencyResponse &amp; Preparedness Manager position within the Programmes department inHQ.
This role offers the opportunity toshape how the organisation prepares before crises happen and to providepractical support when emergencies unfold. The post holder will combinestructured preparedness work with hands-on response coordination, helpingteams, partners, and affected communities benefit from faster, more organisedhumanitarian action.
This role exists to build and maintainthe organisation's readiness to respond rapidly and effectively to humanitarianemergencies, while strengthening the Emergency Response functions capacity tolead and coordinate live responses. The postholder has primary responsibilityfor emergency preparedness, including contingency planning, early warningmonitoring, stock and roster readiness, simulation exercises, andpreparedness-focused coordination with internal and external stakeholders.
Alongside this technical leadershiprole, the postholder will provide delegated support to the Head of EmergencyResponse &amp; Preparedness during emergency activations, surge periods, orperiods of absence. This may include supporting coordination, decision-makingprocesses, representation, information management, and operational oversight asrequired. While the role does not hold automatic line-management or approvalauthority over emergency responses, the postholder may exercise defineddelegated authority during Head of Response &amp; Preparedness absence or activation periods, in accordancewith the organisation's Delegation of Authority framework.
The role therefore sits at theintersection of two complementary functions: leading the organisationspreparedness agenda and providing flexible response coordination support whenemergencies occur. It is best suited tosomeone who can move confidently between structured planning, stakeholderengagement, and the fast-paced demands of humanitarian response operations.
The postholder will ensure thatpreparedness systems and emergency response mechanisms integrate safeguarding,child protection, protection mainstreaming, gender equality, disabilityinclusion, accountability to affected populations (AAP), conflict sensitivity,and do-no-harm principles. The role will work closely with technical teams toensure that organisational readiness and emergency response frameworks meetboth humanitarian standards and donor compliance requirements.
The scope of delegated authorityapplicable to this position will be defined within the organisation's Delegationof Authority framework and reviewed periodically to ensure clarity ofdecision-making responsibilities during emergency activations and periods ofmanagerial absence.
Main Responsibilities
A. Accountablefor Emergency Preparedness (Primary Focus)
Thepostholder has primary accountability for the organisation's emergencypreparedness function and for ensuring readiness to respond effectively tohumanitarian crises.<ul><li>
Develop, maintain, and regularly test organisational and country-level Emergency Preparedness Plans (EPPs) and contingency plans, in line with recognised humanitarian standards (IASC, CHS, Sphere).</li><li>
Monitor early warning information, seasonal risk forecasts, and contextual indicators (including climate, conflict, displacement, epidemiological trends) and escalate emerging risks to the Head of Emergency Response &amp; Preparedness, senior management and relevant stakeholders.</li><li>
Maintain and regularly update the organisational emergency response roster, ensuring staff readiness, training currency, and deployment availability.</li><li>
Identify partners in key geographies for preparedness and eventual response who fulfil HAs criteria and capacity expectations including visits to the partners for assessment purposes</li><li>
Review and develop preparedness of Field offices to ensure HA is prepared to respond (expertise / capacity / financial mechanisms) incl. visits to the field for assessment / monitoring purposes</li><li>
Own pre-positioning of core relief items, stock thresholds, supplier framework agreements, and emergency procurement pathways in coordination with Logistics and Supply Chain.</li><li>
Lead the planning and implementation of simulation exercises (SIMEX), tabletop exercises, and after-action reviews, ensuring lessons learned are captured and integrated into preparedness systems.</li><li>
Maintain preparedness-related systems, tools, and documentation required for rapid response activation.</li><li>
Represent the organisation in inter-agency preparedness forums, cluster preparedness working groups, and national disaster management coordination structures.</li><li>
Track, analyse and report on preparedness KPIs, including contingency plan currency, roster readiness, simulation completion, and other agreed preparedness metrics.</li><li>
Remain available for deployment where experienced emergency response personnel are required to support an effective humanitarian response.</li><li>
Ensure Emergency Preparedness Plans, contingency plans, rapid assessment tools, simulation exercises, and response templates incorporate safeguarding, child protection, protection mainstreaming, gender, disability inclusion, accountability to affected populations, and do-no-harm principles.</li><li>
Establish and maintain an early warning monitoring and reporting mechanism that provides regular analysis of priority humanitarian risks and triggers for action.</li><li>
Coordinate periodic reviews of emergency stock readiness, supplier framework agreements, and procurement preparedness arrangements with Logistics and Supply Chain teams.</li></ul>
B. Responsiblefor Coordinating Preparedness Readiness
Thepostholder is responsible for coordinating preparedness activities acrossdepartments, field offices, and external partners, while workingcollaboratively with technical and operational teams.<ul><li>
Coordinate preparedness assessments of existing and prospective partners in priority geographies, including conducting field visits where required to assess emergency response capacity and readiness.</li><li>
Coordinate reviews of field office preparedness and surge capacity, including staffing, operational systems, financial mechanisms, and emergency response capabilities.</li><li>
Coordinate the maintenance of rapid-response toolkits and template packages, including situation report templates, proposal and budget templates, response checklists, and standard operating procedures (SOPs).</li><li>
Coordinate preparedness-related engagement with Logistics, Supply Chain, Programmes, MEAL, Finance, Security, and other relevant functions to ensure organisational readiness.</li><li>
Work with Logistics and Supply Chain teams to monitor preparedness arrangements for emergency stocks, supplier framework agreements, and emergency procurement pathways.</li><li>
Represent the organisation in preparedness-focused inter-agency forums, working groups, and coordination mechanisms as required.</li></ul>
C. Supports Emergency Response Activations
The postholder contributes to live emergencyresponses by providing coordination and technical support under the directionof the Head of Emergency Response &amp; Preparedness or designated responselead.<ul><li>
Support rapid needs assessments, situation analysis, and information management during the initial emergency response phase.</li><li>
Contribute to the development of response strategies, concept notes, funding proposals, response plans, and operational updates during activations.</li><li>
Support the consolidation of situation reports, operational information, action trackers, and coordination products.</li><li>
Support monitoring of response implementation, budget utilisation, procurement progress, and donor compliance requirements in collaboration with relevant departments.</li><li>
Provide surge support to country offices and response teams, including deployment to emergency operations where required.</li></ul> 
D.Delegated Emergency Response Cover
Whenformally delegated by the Head of Emergency Response &amp; Preparedness orduring periods of authorised absence, the post holder may provide temporaryemergency response management cover within agreed limits of authority.<ul><li>
Support coordination calls, stakeholder engagement, and response management processes during activations.</li><li>
Represent the Emergency Response function at internal and external meetings when delegated.</li><li>
Manage escalations and facilitate timely decision-making within agreed delegated authority levels.</li><li>
Provide continuity of coordination and operational oversight during periods of Head of Emergency Response &amp; Preparedness absence.</li><li>
Escalate decisions, risks, or matters that fall outside delegated authority in accordance with organisational policies and the Delegation of Authority framework.</li></ul> 
Other Duties:<ul>
<li>Perform additional tasks as assigned by the direct supervisor (Head of Emergency Response &amp; Preparedness).</li>
</ul>Candidate essential criteria
Education: Bachelors degree in a relevant field, such as SocialSciences, Business or International Development
Experience: Demonstrable experience in humanitarian emergencyresponse and/or preparedness planning, ideally 8+ years.
Languages: Written and verbal command on English is required
Essential Criteria<ul><li>
Working knowledge of humanitarian coordination architecture and standards: cluster system, IASC, CHS, Sphere, and rapid assessment methodologies.</li><li>
Proven ability to produce clear, structured planning documents (contingency plans, SOPs) under time pressure.</li><li>
Strong organisational and coordination skills, with the ability to manage multiple concurrent priorities.</li><li>
Sound judgement and composure in high-pressure, fast-changing environments.</li><li>
Excellent written and verbal communication skills; confident representing the organisation externally.</li><li>
Willingness to undertake short-notice field deployments, including to insecure or hardship locations.</li><li>
Demonstrable understanding of safeguarding, protection mainstreaming, accountability to affected populations (AAP), gender-sensitive programming, disability inclusion, and do-no-harm approaches in emergency settings.</li><li>
Experience coordinating with multiple stakeholders, including country offices, clusters, UN agencies, NGOs, and government counterparts.</li><li>
Strong understanding of emergency donor compliance requirements and humanitarian funding mechanisms.</li></ul> 
Desirable Criteria<ul><li>
Prior experience acting as a deputy, focal point, or second-in-command within an emergency response team.</li><li>
Experience designing or facilitating simulation exercises or after-action reviews.</li><li>
Familiarity with early warning/risk monitoring tools (e.g. Disaster AWARE/PDC, ACAPS, INFORM).</li><li>
Additional language relevant to the organisation's operating contexts (e.g. Arabic, French).</li><li>
Relevant qualification in disaster management, humanitarian action, or a related field.</li><li>
Experience managing institutional donor-funded emergency programmes (FCDO, ECHO, UN agencies, USAID/BHA or equivalent).</li></ul>
Working Conditions<ul><li>
Work in office, with regular travel to field/country offices during preparedness missions and emergency deployments.</li><li>
Expected to be reachable and deployable at short notice during on-call rotations.</li><li>
Expected travel: approximately 2540% of working time, including international travel to country programmes and emergency response locations.</li><li>
Participation in an on-call rota during periods of elevated risk, seasonal emergencies, or active humanitarian responses.</li><li>
Emergency deployments may occur at short notice and typically range between 26 weeks in duration.</li><li>
May be required to work outside standard hours during emergency activations.</li><li>
Deployments are subject to organisational security risk assessments, safeguarding requirements, and duty-of-care protocols.</li></ul> 
How to apply
We are keen to appoint the rightperson for this position as soon as possible and will be consideringapplications as they are received. To maximise your opportunity, please submityour CV by clicking the link provided to apply. We look forward to receivingyour application and hearing from you.
<div></div><div>Please note that we will only be contacting theshortlisted candidates. Applying candidates must havethe legal authorisation or right to work in the designated work location/dutystation.
</div><div></div>Disclaimer:Human Appeal is committed todiversity, social inclusion, and gender equality/balance, and stronglyencourages applications from underrepresented groups. The organisationmaintains a zero-tolerance policy toward Sexual Exploitation and Abuse andSexual Harassment (SEA/SH), with all staff required to comply with PreventingSexual Exploitation and Abuse and Sexual Harassment (PSEA/SH) standards andsafe recruitment procedures.</div>

Emergency Response & Preparedness Manager

ZEISS Group

<div>Field Service Specialist
Istanbul / Ankara, T&uuml;rkiye
Permanent
ZEISS is technology and innovation. Founded in Germany in 1846, we&rsquo;re an internationally leading technology enterprise operating in the optics and optoelectronics industries generating more than 10.8 billion Euros in revenue with around 46,000 employees across 50 countries around the globe.
As a company wholly owned by a foundation, ZEISS is rooted in and committed to responsibility in all its activities. Therefore, 15% of revenue is currently invested in science and R&amp;D. As the pioneer of scientific optics, we continue to challenge the limits of human imagination. With our passion for excellence we create value for our customers and inspire the world to see in new ways.
ZEISS T&uuml;rkiye is currently seeking, highly motivated Field Service Specialist to represent ZEISS Research and Microscopic Solutions (RMS) team in İstanbul and Ankara.
ZEISS RMS provides advanced microscopy solutions for life sciences, materials research, semiconductor, and academic institutions. With a comprehensive portfolio including light, confocal, electron, and X-ray microscopy systems, ZEISS RMS empowers scientific discovery and drives innovation across research and industry worldwide.
Your Role
 
The role of a Field Service Specialist will involve:
<ul><li>Perform equipment installation, preventive maintenance, upgrades, calibration, performance verification, acceptance testing, and troubleshooting activities at customer sites.
</li><li>Carry out installation, maintenance, upgrades, and troubleshooting activities for SEM, FE-SEM, FIB-SEM, and similar electron microscopy systems.
</li><li>Analyze customer needs and technical issues promptly and accurately and provide effective solutions.
</li><li>Serve as the primary technical expert in fault diagnosis and troubleshooting processes.
</li><li>Conduct systematic root cause analyses and develop sustainable, long-term solutions rather than temporary fixes.
</li><li>Visit customer sites to investigate and resolve technical issues on-site.
</li><li>Accurately communicate customer requirements to Sales, Application, Product Support, and Global Technical Support teams, ensuring effective coordination among all stakeholders.
</li><li>Provide remote and on-site support for service requests and equipment malfunctions.
</li><li>Manage technical escalation processes with Global Technical Support, Product Management, Application, and Engineering teams when required.
</li><li>Handle customer complaints through technical root cause analysis, clear communication, and a permanent solution-oriented approach.
</li><li>Provide technical guidance to users on equipment operation, routine checks, maintenance awareness, and best operational practices.
</li><li>Identify spare parts requirements, contribute to service planning, and ensure preventive maintenance activities are carried out in accordance with manufacturer standards.
</li><li>Prepare service reports accurately and on time in line with company standards.
</li><li>Record all technical activities accurately and completely in service reporting systems, CRM platforms, and ticketing tools.
</li><li>Communicate effectively with Sales, Management, Customer Support Center, Application Teams, Global Technical Teams, and customers.
</li><li>Build long-term customer relationships to maximize customer satisfaction and equipment performance.
</li>Comply with occupational health and safety regulations, including high-voltage systems, vacuum technology, radiation/X-ray safety requirements, and laboratory working standards. 
<li>
 
</li></ul>Your Experience
 
As a Field Service Specialist you will have:
<ul><li>Bachelor&rsquo;s degree in Electrical &amp; Electronics Engineering, Electronics Engineering, Mechatronics Engineering, Physics, Physics Engineering, or a related technical field.
</li><li>1&ndash;3 years of experience in a similar role within an international company. Experience in scientific instruments, electron microscopy, analytical instruments, medical devices, or other high-technology equipment is preferred.
</li><li>Knowledge of or experience with electron microscopy, vacuum technology, high-voltage electronics, precision mechanics, or scientific instruments is preferred.
</li><li>Strong troubleshooting capabilities, root cause analysis mindset, and systematic problem-solving approach.
</li><li>Ability to read and interpret electrical/electronic schematics, technical drawings, service documentation, and maintenance instructions.
</li><li>Ability to analyze mechanical, electronic, computer-related, and software-related issues collectively.
</li><li>Proficiency in using measurement instruments, service equipment, and technical testing tools.
</li><li>Ability to manage challenging customer situations and ensure customer satisfaction.
</li><li>Ability to explain technical concepts clearly to customers and provide basic user training when required.
</li><li>No restrictions on frequent travel.
</li><li>Experience using remote support tools, service reporting systems, CRM platforms, and ticketing applications.
</li><li>Good command of written and spoken English, with the ability to communicate effectively with global technical teams.
</li><li>For male candidates, completion of military service or no military obligation.
</li>Valid driver&rsquo;s license and active driving experience. 
<li>
 
</li></ul>Experience with CRM or sales tracking systems is an advantage. Apply now to take the next step in joining ZEISS, where you can push technological boundaries, shape markets and contribute to the advancement of society.
_______________________________________________________________________________
Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age or sexual orientation and identity.
Problem Solving, Customer-focused Mindset, Microsoft Office applications.
Your ZEISS Recruiting Team:
Asli Yilmaz</div>

Field Service Specialist

Virtuozzo

<div>Senior Product Manager &mdash; Virtualization &amp; Cloud Infrastructure 
Location: Remote in Europe / EMEA 
Department: Product Management 
Employment type: Contractor or full-time, depending on your location and preferences 
Virtuozzo is a leader in infrastructure system software for AI. We offer an optimized operating system, orchestration, and management to service providers, SaaS companies, and the enterprise. Virtuozzo provides mainframe-like performance, reliability, and security while dramatically lowering overall cost and complexity. 
Our technology helps customers build, monetize, and operate cloud services on their own infrastructure, under their own brand, and on their own terms. Across virtualization, cloud management, storage, Kubernetes, automation, and infrastructure services, Virtuozzo enables cloud providers and businesses to launch modern IaaS, PaaS, XaaS, and multi-cloud services with greater control, efficiency, and commercial flexibility. 
The Role:

We are looking for a Senior Product Manager to help shape the future of the Virtuozzo product suite, including virtualization, cloud management platforms, and infrastructure solutions for CSP, MSP, and SME markets. This is a high-impact role for someone who combines strong product judgment, technical depth, market awareness, and customer empathy. You will work closely with engineering, sales, marketing, support, and customer-facing teams to define what we build, why we build it, how we position it, and how it creates measurable value for customers.

This is not a pure backlog-management role. We are looking for someone who can think strategically, engage deeply with technical customers, understand infrastructure markets, make clear prioritization decisions, and turn product direction into execution. 
What You&rsquo;ll Be Doing 
<ul>
<li>
Drive product strategy for the Virtuozzo product suite, including virtualization, cloud management platforms, and infrastructure solutions for CSP, MSP, and SME markets.</li>
<li>Develop a comprehensive product roadmap that aligns with company business objectives, customer needs, market opportunities, and Virtuozzo&rsquo;s broader platform direction.</li>
<li>Engage with key customers and stakeholders to gather insights, validate product hypotheses, and refine strategies to address market demands.</li>
<li>Collaborate closely with engineering, marketing, sales, and support teams to ensure successful execution of product launches, feature iterations, and market positioning.</li>
<li>Lead market analysis to identify trends, opportunities, and competitive threats, ensuring Virtuozzo is positioned to capitalize on new technologies and shifts in the market.</li>
<li>Define and implement pricing models and value propositions that drive customer adoption and revenue growth while maintaining a competitive edge in the market.</li>
<li>Work on cross-product initiatives to create a seamless experience across the Virtuozzo ecosystem, including integrations with third-party tools and emerging technologies.</li>
<li>You will also help connect product strategy to real customer outcomes: faster cloud service launches, lower infrastructure cost, better operational efficiency, improved monetization for service providers, and a simpler experience across the Virtuozzo platform.</li></ul> 
 
What You Bring 
<ul>
<li>
5+ years of product management experience in cloud infrastructure, virtualization, cloud management platforms, infrastructure software, hosting, telco cloud, MSP/CSP platforms, or adjacent technical domains.</li>
<li>Strong understanding of cloud infrastructure technologies such as virtualization, KVM, OpenStack, Kubernetes, software-defined storage, networking, orchestration, automation, or cloud management platforms.</li>
<li>Experience building product strategy and roadmaps for technical B2B products used by infrastructure teams, service providers, managed service providers, enterprises, or SaaS companies.</li>
<li>Ability to work closely with engineering teams and engage in technical discussions with architects, developers, solution architects, support engineers, and customer operations teams.</li>
<li>Strong customer-discovery skills, with the ability to translate technical and commercial pain points into clear product priorities.</li>
<li>Experience with market analysis, competitor research, pricing, packaging, value propositions, and product positioning.</li>
<li>Strong written and verbal communication skills, including the ability to create clear product narratives, roadmap updates, business cases, and launch materials.</li>
<li>A structured, analytical approach to prioritization, with comfort using customer input, market data, usage data, commercial impact, and technical feasibility to make product decisions.</li>
<li>Confidence working across distributed, international teams.</li></ul> 
Nice to Have
<ul>
<li>CSP, MSP, hosting, telco, or cloud service provider environments. VMware alternatives, OpenStack-based platforms, KVM-based virtualization, Kubernetes orchestration, or infrastructure automation.</li>
<li>Product ownership for cloud control panels, cloud management platforms, portals, billing integrations, self-service platforms, or infrastructure operations tooling.</li>
<li>Pricing and packaging for infrastructure software, subscription models, usage-based models, or service-provider commercial models.</li>
<li>Familiarity with AI infrastructure, GPU infrastructure, edge infrastructure, hybrid cloud, or multi-cloud management.</li></ul> 
 
What We Offer
<ul>
<li>Remote work from Europe / EMEA.</li>
<li>Flexible working hours and a distributed international team.</li>
<li>High ownership and visibility within the Product organization.</li>
<li>The opportunity to influence product and R&amp;D direction from day one.</li>
<li>A technical, engineering-driven culture with practical decision-making and minimal bureaucracy.</li>
<li>Work on meaningful infrastructure products used by cloud providers, MSPs, SaaS companies, and enterprises.</li>
<li>Private medical insurance support, depending on location and employment setup.</li>
<li>Additional benefits depending on country, location, and preferred employment method.</li></ul></div>

Senior Product Manager — Virtualization & Cloud Infrastructure

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Emergency Response & Preparedness Manager

Field Service Specialist

Senior Product Manager — Virtualization & Cloud Infrastructure