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booking & reservations coordinator (remote) | training provided

aba scheduling coordinator Jobs in Washington

aba scheduling coordinator

actuarial analyst, commercial pricing - remote Jobs in Washington

administrative assistant contractor (resource management)-remote Jobs in Washington

booking & reservations coordinator (remote) | training provided Jobs in Washington

care coordinator/social worker Jobs in Washington

care coordinator/social worker

claims coordinator i remote

Ryder System

<div>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
Job Description :
Summary
The Claims Coordinator I is responsible for entering all claims into the Claim System via telephone, fax, e-mail, and mail. Claims are researched through various programs to obtain necessary data for effective handling. This position also maintains property damage files, including sending notifications to the claimant, adverse carrier, and insurance agent. The role involves assigning claim files as directed by Claim Managers and providing substantial support to claim adjusters, enabling them to expedite claim handling.
Essential Functions
<ul><li>Enter new losses into the Claim System</li>
<li>Research new losses</li>
<li>Assign new losses</li>
<li>Assist with covering phones at the front desk</li>
</ul>Additional Responsibilities
<ul><li>Perform other duties as assigned</li>
</ul>Skills and Abilities
<ul><li>Demonstrates strong customer service skills</li>
<li>Ability to type 40&ndash;45 WPM</li>
<li>Strong verbal and written communication skills</li>
<li>Ability to create and maintain professional relationships at all organizational levels</li>
<li>Ability to work independently and as part of a team</li>
<li>Flexible to work in a fast-paced, dynamic environment</li>
<li>Capable of multi-tasking; highly organized with excellent time management skills</li>
<li>Detail-oriented with strong follow-up practices</li>
<li>Basic computer and data entry skills required</li>
</ul>Qualifications
<ul><li>High School diploma or GED required</li>
<li>Minimum of one (1) year clerical work experience required</li>
<li>Basic computer and data entry skills required</li>
</ul>Job Category: Risk Management
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate&rsquo;s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Hourly
Minimum Pay Range:
$20.50
Maximum Pay Range:
$20.50
Benefits Information :
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=4022345&amp;hashed=256118533) to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note :
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .
Current Employees :
If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
\#wd</div>

Claims Coordinator I - REMOTE

Premier Enterprise Solutions

<div>Help Desk Escalation Coordinator
Position Overview
Premier Enterprise Solutions is seeking a Help Desk Escalation Coordinator (HDEC). This position is responsible for the proactive management, monitoring, and governance of all service desk tickets across Tier 1 and Tier 2 operations. The HDEC ensures that all tickets are processed in accordance with established Service Level Agreements (SLAs), specifically requiring resolution within fourteen (14) days or formal escalation to Tier 3 support.
This role provides end-to-end visibility into ticket status, enforces accountability across support tiers, and ensures that all tickets are tracked through final resolution, including those escalated beyond Tier 2. The TQIM serves as a central coordination point between technical teams and stakeholders and delivers status reporting to executive leadership.
Location: Remote, supporting USAID OIG Washington, D.C.
Salary will be based on experience and technical interview.
Key Responsibilities
Ticket Lifecycle Management<ul><li>
Monitor the entire service desk ticket queue (Tier 1 and Tier 2) on a daily basis</li><li>
Ensure all tickets are:</li><li>
Actively assigned and worked</li><li>
Properly categorized and documented</li><li>
Updated in accordance with service desk standards</li><li>
Identify and address:<ul><li>
Aging tickets</li><li>
Tickets lacking progress updates</li><li>
Misrouted or improperly handled tickets</li></ul></li></ul>
SLA ComplianceEscalation Management<ul><li>
Enforce SLA compliance requiring ticket resolution within 14 days</li><li>
Identify tickets approaching SLA thresholds and take proactive action</li><li>
Monitor tickets escalated to Tier 3
</li><li>Ensure all escalated tickets are formally documented and transitioned appropriately</li><li>
Continue to track and monitor all escalated tickets through final resolution</li></ul>
End-to-End Ticket Tracking<ul><li>
Maintain visibility and accountability for all tickets from initiation through closure</li><li>
Track all ticket statuses, including:<ul><li>
Open</li><li>
In Progress</li><li>
Pending</li><li>
Escalated (Tier 3)</li><li>
Resolved / Closed</li><li>
Conduct regular coordination with Tier 1, Tier 2, and Tier 3 teams to ensure progress</li></ul></li></ul>
Dashboard Management<ul><li>
Develop and maintain a centralized ticket management dashboard</li><li>
Ensure dashboard is updated regularly and reflects real-time or near real-time status</li><li>
Track and report on key metrics, including:<ul><li>
Total open tickets</li><li>
Aging tickets</li><li>
SLA compliance status</li><li>
Escalated tickets</li><li>
Backlog trends</li></ul></li></ul>
Executive Reporting<ul><li>
Provide monthly reports to the Chief Information Officer (CIO) and other leadership</li><li>
Reports shall include:</li><li>
Ticket volume and trend analysis</li><li>
SLA compliance rates<ul><li>
Aging and backlog analysis</li><li>
Escalation metrics and outcomes</li><li>
Identified risks and operational challenges</li><li>
Provide recommendations for service desk performance improvement</li></ul></li></ul>
Stakeholder Coordination<ul><li>
Establish and maintain relationships with key stakeholders across the organization</li><li>
Serve as a point of contact for ticket status inquiries and updates</li><li>
Proactively communicate:<ul><li>
Ticket progress and expected timelines</li><li>
Delays and risks</li><li>
Resolution updates</li><li>
Coordinate with business units and technical teams to ensure transparency and alignment</li></ul></li></ul>
Continuous Service Improvement<ul><li>
Identify systemic issues affecting ticket resolution performance</li><li>
Recommend improvements to:<ul><li>
Ticket handling processes</li><li>
SLA policies and enforcement</li><li>
Workflow efficiency</li><li>
Support initiatives to improve service desk operations and customer satisfaction</li></ul></li></ul>
Required Qualifications<ul><li>
Bachelor's degree in information technology, Business Administration, or related field (or equivalent experience)</li><li>
3&ndash;5 years of experience in IT service desk operations or service management</li><li>
Experience working in Tier 1 / Tier 2 / Tier 3 support environments</li><li>
Strong understanding of IT service management (ITSM) processes (e.g., ITIL framework)</li><li>
Experience with ticketing systems (e.g., ServiceNow, Remedy, Jira, or equivalent)</li><li>
Strong analytical, organizational, and problem-solving skills</li><li>
Excellent written and verbal communication skills</li><li>
Ability to manage multiple priorities in a fast-paced environment</li></ul>
Preferred Qualifications<ul><li>
ITIL Foundation certification or higher</li><li>
Experience supporting federal or government IT environments</li><li>
Experience developing dashboards and reporting metrics using tools such as Power BI or Excel</li></ul>
Premier Enterprise Solutions offers full-time employees a comprehensive and competitive benefits package including paid vacation, sick leave, holidays, health insurance, life insurance, military leave, training, short- and long-term disability, 401(k) retirement plan with company matches/immediate vesting, and more.
It is Premier Enterprise Solutions policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.</div>

Help Desk Escalation Coordinator

State of Washington

<div><div><div><h2 class="jobSectionHeader">Description</h2></div>
<div><div>Technical Systems Manager</div><div>
(Data Science &amp; Informatics Specialist 3)</div><div>
Full Time | Permanent</div><div>
Salary Range: $103,536 - $139,236 Annually</div><div></div><div> 
This is a telework/hybrid position. The candidate of choice may work from anywhere within the state of Washington with a reliable internet connection. Travel may be required.</div><div></div><div> 
The Washington State Department of Corrections is seeking a strategic leader to join the Information Technology team as a Technical Systems Manager (Data Science &amp; Informatics Specialist 3)! The goal of this position is to oversee the technical infrastructure that supports the agency&rsquo;s healthcare technology ecosystem, including system interfaces utilizing HL7 and FHIR standards, identity and access management, data integrations, security controls, and third-party application connectivity.</div><div></div><div> 
Working in close partnership with the Health Services Division, Information Technology, and other key support areas, the Technical Systems Manager will provide expert information for the planning, implementation, stabilization, and ongoing management of the Washington State Department of Corrections&rsquo; Epic electronic health record (EHR) environment.</div><div></div><div> 
The candidate of choice will serve as the technical leader for the Electronic Health Record (EHR) project and the Health Care Management and Coordination System (HCMACS) program, applying advanced expertise as an Epic Technical Applications Manager to ensure the secure, reliable, and effective operation of critical healthcare systems. The Technical Systems Manager is tasked with a team of technical analysts and system engineers, providing leadership, guidance, and accountability for the delivery of highly complex technical solutions.</div><div></div><div> 
We are searching for an individual to serve as the principal liaison between the Department of Corrections, statewide information technology organizations, Epic technical teams, and external vendors to coordinate system integrations and resolve complex issues. Through strategic collaboration and technical oversight, the Technical Systems Manager ensures that the Epic platform remains resilient, compliant, and seamlessly integrated with existing technologies, enabling the delivery of high-quality healthcare services across the correctional system.</div><div></div><div> 
A completed application packet will include:</div><div><ul><li>
A cover letter regarding your interest in this position with our agency</li><li>
A detailed resume</li><li>
Three professional references</li></ul></div></div>
<div><h2 class="jobSectionHeader">Duties</h2></div>
<div>We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.
As a Data Science &amp; Informatics Specialist 3, some of your duties will include:<ul><li>
Planning, leading, and directing all technical workstreams for DOC&rsquo;s Epic implementation which could include:<ul><li>
Leading all technical workstreams for the DOC&rsquo;s Epic implementation, including interface engine setup, security configuration, printing, and third-party system integration</li><li>
Managing a team of application analysts and other technical experts in ensuring completion of related tasks</li><li>
Ascertaining business requirements, understanding and interpreting Epic and integrated systems and serve as the expert for all technical aspects of the DOC Epic implementation</li><li>
Oversight of the configuration and deployment of Epic&rsquo;s interoperability tools, including Care Everywhere, FHIR APIs, Bridges, and Interconnect</li><li>
Use of expert judgement, specific knowledge, and critical understanding of the work being planned and conducted to ensure interoperability</li><li>
Collaborating with state infrastructure teams on network readiness, hardware provisioning, Citrix/VDI deployment, and printing architecture required for Epic operations</li><li>
Assessing, determining, and providing information on the complexity of requests driven by the business and HCMACS Program</li><li>
Leading and directing work of business analysts, application analysts, testers, project managers, and end users to elicit requirements</li><li>
Managing readiness activities including workflow mapping, integration design, data conversion planning, training coordination, and environment build oversight Team &amp; Operational Oversight</li><li>
Independently conducting research and through independent leadership recommends technical solutions to solve business problems and enhance the performance and quality of applications</li><li>
Partnering with HCMACS program Quality Assurance to ensure improvement recommendations are swiftly adopted and maintained throughout implementation and ongoing operations</li></ul></li><li>
The Technical Systems Manager will coordinate the integration of Epic with external systems such as laboratory systems, pharmacy platforms, health information exchanges (HIEs), claims processors, and institutional data warehouses</li><li>
Leading the configuration and management of user roles, templates, and security classes in Epic</li><li>
Managing a team of technical application analysts, interface engineers, and security specialists in a matrix organization with both direct reports and dotted line oversight</li></ul></div>
<div><h2 class="jobSectionHeader">Qualifications</h2></div>
<div>What we need (required qualifications):<ul><li>
Five (5) or more years of experience with Epic technical environments, with hands-on experience implementing interfaces, security, and infrastructure components</li><li>
Current or Former Epic certifications(s) or proficiency in Bridges, Chronicles, Interconnect, Hyperspace Configuration, or Security modules</li><li>
Strong experience managing integrations via HL7, X12, CCD, FHIR, APIs, or other healthcare standards</li><li>
Demonstrated experience leading technical projects or teams through an Epic implementation or major upgrades</li><li>
Excellent communication, stakeholder engagement, and project leadership skills</li></ul>
What will make your application stand out (preferred qualifications):<ul><li>
Bachelors or higher degree in Health Informatics, Public Health, IT, or related field</li><li>
Best in class Electronic health record (EHR / EMR) systems, EPIC certification ideally</li><li>
Working in a hospital, clinic, laboratory, or other clinical setting</li><li>
Health Level 7 (HL7) standards such as (FHIR, ELR, v2, eICR, CCD, CQL, and Data Exchange for digital Quality Measures (dQM), etc)</li><li>
Familiarity with state IT security standards, incident response protocols, and network infrastructure in a government setting</li><li>
Knowledge of platforms such as Ensemble, Cloverleaf, Mirth, Citrix, Microsoft Azure, or state-hosted data centers</li><li>
Prior experience implementing Epic within a correctional health, public health, FQHC, or government healthcare organization</li></ul></div>
<div><h2 class="jobSectionHeader">Supplemental Information</h2></div>
<div><div>Vision: Working together for safer communities.</div><div>
Mission: Improving public safety by positively changing lives.</div><div>
Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.</div><div>
Our Core Values:</div><div><ul><li>
Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.</li><li>
Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.</li><li>
People's safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.</li><li>
Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.</li><li>
Supporting people's success: Corrections is committed to our community &ndash; understanding individuals, instilling hope, embracing change, and providing opportunities.</li></ul></div><div></div><div> 
DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.</div><div></div><div> 
IMPORTANT NOTES:</div><ul><li>
DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents</li><li>
DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.</li><li>
This recruitment may be utilized to fill more than one position.</li><li>
Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates. 
**Please note: Phone number AND email address are required for all professional references.</li><li>
A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant&rsquo;s suitability and competence to perform in the position.</li><li>
Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.</li><li>
We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.</li><li>
Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.</li><li>
Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.</li><li>
Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.</li><li>
Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.</li></ul><div></div><div> 
Telework Details</div><div>
This position may be allocated for telework. If authorized for the role, work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a &ldquo;drop in&rdquo; area available, however, a dedicated workspace within a DOC facility will not be provided.</div><div></div><div> 
What We Offer:</div><div>
As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:</div><ul><li>
Remote/telework/flexible schedules (depending on position)</li><li>
Up to 25 paid vacation days a year</li><li>
8 hours of paid sick leave per month</li><li>
12 paid holidays a year</li><li>
Generous retirement plan</li><li>
Flex Spending Accounts</li><li>
Dependent Care Assistance</li><li>
Deferred Compensation and so much more!</li></ul><div></div><div> 
PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.</div><div></div><div> 
For questions about this recruitment, or to request reasonable accommodation in the application process, please email mackenzie.conley@doc1.wa.gov or call us at 509-630-9160. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.</div></div></div></div>

Technical Systems Manager

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Position Summary
This is a remote work from home role anywhere in the US with virtual training.
American Health Holding, Inc (AHH) is a medical management company that is a division within Aetna/CVS Health. Founded in 1993, AHH is URAC accredited in Case Management, Disease Management and Utilization Management. AHH delivers flexible medical management services that support cost-effective quality care for members.
Key Responsibilities<ul><li>
This position consists of working intensely as a telephonic case manager with patients and their care team for fully and/or self-insured clients.</li><li>
Application and/or interpretation of applicable criteria and clinical guidelines, standardized care management plans, polices, procedures and regulatory standards while assessing benefits and/or member&rsquo;s needs to ensure appropriate administration of benefits.</li><li>
Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues.</li><li>
Assessments utilize information from various sources to address all conditions including co-morbid and multiple diagnoses that impact functionality.</li><li>
Consults with supervisor and others in overcoming barriers in meeting goals and objectives, presents cases at case conferences for multidisciplinary focus to benefit overall claim management.</li><li>
Using a holistic approach, consults with clinical colleagues, supervisors, Medical Directors and/or other programs to overcome barriers to meeting goals and objectives.</li><li>
Utilizes case management processes in compliance with regulatory and company policies and procedures.</li><li>
Utilizes motivational interviewing skills to ensure maximum member engagement and discern their health status and health needs based on key questions and conversations.</li><li>
Identifies and escalates member&rsquo;s needs appropriately following set guidelines and protocols.</li><li>
Need to actively reach out to members to collaborate/guide their care.</li><li>
Perform medical necessity reviews.</li></ul> 
Required Qualifications<ul><li>
5+ years&rsquo; experience as a Registered Nurse, including at least 1 year in a hospital setting.</li><li>
The AHH RN Case manager position requires the nurse to support members across multiple states. A RN who resides in a compact state is required to have an active multistate license through the Nurse Licensure Compact (NLC), allowing practice across participating states with one license. Nurses residing in non‑compact states must hold an individual, state‑specific RN license for each state they support</li><li>
1+ years&rsquo; experience documenting electronically using a keyboard.</li><li>
1+ years&rsquo; current or previous experience in Oncology.</li></ul> 
Preferred Qualifications<ul><li>
1+ years&rsquo; Case Management experience or discharge planning, nurse navigator or nurse care coordinator experience as well as experience with transferring patients to lower levels of care.</li><li>
1+ years' experience in Utilization Review.</li><li>
CCM and/or other URAC recognized accreditation preferred.</li><li>
1+ years&rsquo; experience with MCG, NCCN and/or Lexicomp.</li><li>
Bilingual in Spanish preferred.</li><li>
Bachelors Degree</li></ul> 
Education<ul><li>
Diploma or Associates Degree in Nursing required.</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$54,095.00 - $155,538.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. 
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. 
Additional details about available benefits are provided during the application process and on Benefits Moments. 
This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Case Manager, Registered Nurse (Oncology experience required)

Behavioral Health Works

<div>Join Our Team as a Scheduling Coordinator at Behavioral Health Works!
About Us:
Behavioral Health Works is an expanding company dedicated to responsible and sustainable growth. We are committed to delivering personalized ABA therapy for children and adolescents diagnosed with Autism Spectrum Disorder (ASD). ABA therapy helps individuals with Autism improve socially significant behavior, following the principles of Behavior Analysis. Our extensively trained BCBAs, Case Supervisors, and Technicians collaborate closely with parents to create tailored treatment plans that address the distinct requirements of each child.
Job Description:
The Scheduling Coordinator will play a critical part in the day-to-day coordination of scheduling, communication, and data management for our ABA therapists and clients. If you thrive in a fast-paced environment, love connecting with people over the phone, and have a knack for keeping things organized, this position is perfect for you!
Compensation and Benefits:<ul><li>
Hourly Rate: $24 &ndash; $26 (DOE)
</li><li>Benefits for Full-Time Employees:
</li><li><ul><li>Health, Dental, Chiropractic, and Vision Insurance
</li><li>Critical Illness, Voluntary Life, Accident, Hospital Confinement, &amp; Basic Life insurance
</li><li>401(k)
</li><li>Pet Insurance Discounts</li><li>
Paid Time Off
</li><li>Company Paid Holidays (6 fixed, 3 floating)
</li><li>Professional Development Assistance
</li><li>Referral Program
</li><li>Tuition Reduction for Partnered Universities: All BHW employees are eligible to enroll in bachelor&rsquo;s, master&rsquo;s, and doctoral-level programs and take advantage of discounted tuition with all of our affiliated universities. Partners include: National University, California Southern University, Vanguard University, Capella University, Purdue Global, and William James College.</li></ul></li></ul>
Responsibilities:<ul><li>
Actively communicate via phone, email, and Google Chat with ABA therapists, clients, and other team members to coordinate schedules.</li><li>
Make outbound calls to confirm appointments, reschedule sessions, and handle last-minute changes.</li><li>
Ensure accurate data entry and updates in our scheduling system to reflect any changes in appointments, availability, and client needs.</li><li>
Handle multiple communication channels efficiently, prioritizing tasks and keeping everything running smoothly.</li><li>
Build and maintain relationships with ABA therapists and clients through clear, friendly, and professional communication.</li><li>
Collaborate closely with our administrative team to resolve any scheduling conflicts or gaps.</li><li>
Assist with other administrative duties as needed.</li></ul>
Qualifications:<ul><li><ul><li>
Comfortable and confident making outbound calls, including cold calling or follow-ups. You should enjoy talking to people and have a positive, engaging phone presence.</li><li>
Strong verbal and written communication skills, especially via email and Google Chat.</li><li>
Previous experience in a role involving phone communication, scheduling, or data entry is highly preferred.</li><li>
Familiarity with scheduling software, Google Workspace (Gmail, Google Calendar, Google Chat), and the ability to learn new systems quickly.</li><li>
Capable of handling multiple schedules and updates with precision and attention to detail.</li><li>
Able to stay calm and organized in a fast-paced, ever-changing environment.</li><li>
A proactive approach to problem-solving and the ability to work well with others.</li><li>
Availability between 10:00 A.M. to 7:00 P.M. PST</li></ul></li></ul></div>

ABA Scheduling Coordinator

SAIC

<div>Job ID: 2613672
Location: Remote Work, DC, US
Date Posted: 2026-06-15
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-Time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: ORA_REMOTE 
Description
SAIC is hiring for a remote Help Desk Specialist.
Duties generally include but are not limited to the following:<ul><li>
Answer and respond to customers' requests via phone and email</li><li>
Identify, research, and resolve customer issues</li><li>
Provide accurate and timely ticket documentation</li><li>
Meet and exceed required metrics and Service Level Agreements (SLAs)</li><li>
Provide timely updates and follow up to customers</li><li>
Escalate to internal representatives or system support specialists when appropriate</li><li>
Identify and appropriately communicate recurring problems</li><li>
Evaluates and prioritizes customer problems and complaints</li><li>
Comply with documented regulations, processes, and procedures</li><li>
Other responsibilities as may be required by management</li></ul>
Qualifications
Qualifications
Required Skills and Qualifications:<ul><li>
Bachelor&rsquo;s Degree and/or 5 years relative work experience</li><li>
1+ year experience in help desk/call center environment</li><li>
Excellent oral and written communication skills</li><li>
Strong problem-solving skills</li><li>
Team player with a strong commitment to customer satisfaction</li><li>
Must be a US Citizen and able to obtain a Public Trust</li></ul> 
Preferred Skills and Qualifications:<ul><li>
HDI Customer Service Representative certification</li><li>
Experience with ServiceNow</li><li>
Knowledge with government clients/environments</li></ul>
Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.</div>

Help Desk Specialist

Metropolitan Washington Airports Authority

<div>Compensation Grade:
S21
Salary Range:
$106,262.00-$154,080.00
Opening Date:
June 12, 2026
Closing Date:
June 27, 2026
Please Note: All job announcements close at 11:59 p.m. of the day before the posted closing date.
As the Airport Engineering Safety Program Manager, you will develop, implement, and oversee the Engineering and Construction Safety Program to ensure compliance with Federal, state, and local environmental, workplace safety, public safety, and accessibility requirements across the Airports Authority. You will provide oversight of construction, maintenance, and facility projects, establish and enforce safety policies and procedures, and provide technical guidance to employees and contractors to support safe, efficient, and cost-effective project delivery and facility operations. 
In addition, you will support airport compliance with environmental, occupational safety, public safety, and accessibility regulations by evaluating programs and practices, conducting inspections, monitoring corrective actions, and addressing regulatory compliance issues. The position also serves as a technical resource on safety and hazardous materials management, helping to identify risks, develop solutions, and promote a safe environment for employees, contractors, and the public. 
 
Serves in the Engineering and Facility Services Department at the Ronald Reagan Washington National Airport.
GENERAL RESPONSIBILITIES
Provides technical guidance and training as a principal safety advisor.
Researches, interprets, and enforces safety, occupational health, and fire protection regulations.
Reviews comprehensive safety policy manuals, policies, and procedures.
Reviews, interprets, and gives recommendations on safety plans, airport engineering plans, design plans at 30%, 60%, 90% and 100%, and on pre-task work plans.
Conducts and coordinates inspections of facilities, construction sites, and property owned or operated by the Airports Authority, to observe and report on conformance with safety regulations, directives, and guidelines.
Provides Occupational Safety and Health Administration (OSHA) and safety awareness training to airport employees, offers safety guidance, and oversees the safety education and training programs provided by consulting firms and construction contractors.
Coordinates with architects and engineers concerning industry &ldquo;best practices&rdquo; to ensure safety measures are incorporated.
Conducts and coordinates investigations of construction accidents or incidents; summarizes and reports findings to the Risk Management Department, insurers, and senior management with recommendations for mitigation or to correct deficiencies. Provides support to legal staff related to safety incidents.
Gathers data and performs risk analysis and incident trend analysis. Recommends actions to reduce and mitigate risks and to avoid future accidents and insurance claims. Prepares written reports and recommendations for management.
Reports results of safety inspections. Recommends corrective actions and preventive measures to address unsafe practices and conditions, and monitors the correction of deficiencies through follow-up visits.
Monitors and evaluates contractor safety practices to ensure work conforms to contract documents, industry standards, and practices.
Participates in regulatory inspections and insurance audits on Airport Authority construction sites.
Conducts safety candidate interviews for contractor&rsquo;s safety management positions to ensure compliance with the Airports Authority&rsquo;s construction safety manual requirements.
Designs, implements, inspects, monitors, analyzes, and evaluates corrective measures taken for noncompliance issues with environmental, workplace, and public safety, or accessibility requirements. Coordinates and prepares airport responses on noncompliance issues.
Coordinates with environmental inspectors, program officials, and workplace and public safety personnel on requirements, infractions, and inspections.
Monitors the compliance of airport operations, maintenance, and tenant&rsquo; activities with regulations and governmental programs, provides technical advice and assistance, compiles compliance data, and ensures compliance.
Keeps abreast of technical and legal developments in environmental engineering as well as airport engineering, maintenance, and other operations.
Performs other duties as assigned.
QUALIFICATIONS
Six years of experience working for a general contractor on large construction projects.
Knowledge of and ability to apply Federal, state, and local regulations and industry standards and guides, to maintenance of traffic (MOT) activities.
Knowledge of the concepts, principles, and practices of &ldquo;safety engineering&rdquo; and safety management, and the ability to develop safety engineering and construction safety policies and procedures for large-scale projects and to monitor and enforce compliance.
Knowledge of and ability to apply safety incident analysis and hazard identification, analysis, and control techniques to improve construction safety and reduce risk of accidents and insurance claims.
Skill in investigating and reporting on safety violations and accidents.
Ability to develop, train, and implement construction safety programs.
Ability to make detailed analyses of data and information and make recommendations.
Ability to speak and write effectively.
Skill in using a computer and modern office suite software, with emphasis on safety management software.
PREFERRED QUALIFICATIONS
Certification as a Certified Safety Professional (CSP) from the American Society of Safety Engineers (ASSE), or a Certified Safety Manager (Construction) from the World Safety Organization (WSO-CSM (Construction), or a fully equivalent certification.
Knowledge of key Federal, state, and local rules and regulations on environmental and workplace safety issues affecting airports and the ability to develop and oversee prevention programs and corrective action plans for noncompliance.
Licensed as an Engineer in Training (EIT) in the Commonwealth of Virginia or with official verification of passing the Fundamentals of Engineering (FE) examination of the National Council of Examiners for Engineering and Surveying (NCEES).
Certification in Occupational Safety and Health Administration (OSHA) Hazardous Waste Operations and Emergency Response (HAZWOPER).
Experience in the aviation industry, safety compliance programs.
EDUCATION
A high school diploma or a Certificate of General Educational Development (GED).
CERTIFICATIONS AND LICENSES REQUIRED
A state driver&rsquo;s license in good standing.
Completion of Virginia Department of Transportation (VDOT) Intermediate Work Zone Supervisor training and certification within 30 days of hire, promotion, or placement in the job.
NECESSARY SPECIAL FACTORS
Work is typically reviewed in progress and upon completion for quantity, quality, timeliness, teamwork, customer service, and other factors.
May be subject to potential hazards common to the airport environment and construction industry. Wears personal protective gear, as necessary.
WHAT WE OFFER
A career with the Airports Authority comes with more than just a paycheck; it offers a comprehensive benefits package designed to support you and your family&rsquo;s health, financial security, and professional growth. Benefits include medical, dental, and vision coverage; well-being resources; health savings and flexible spending accounts; pension and retirement plans; and ongoing training and development opportunities. Discover more about our benefits package here.
A background security investigation will be required for all new hires.
Metropolitan Washington Airports Authority is an Equal Opportunity Employer.| Follow us on Twitter @MWAAcareers.</div>

Airport Engineering Safety Program Manager

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