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clearance administrator

New York City Department of Health and Mental Hygiene

<p></p><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Clearance Administrator
</b></h1></div><div><div><div><div><ul><li>DEPT OF HEALTH/MENTAL HYGIENE
</li></ul></div></div><div><div>Posted On: 04/10/2026
</div></div><div><div><ul><li>Full-Time
</li></ul></div></div><div><div><div>Location
</div><div>NYC-ALL BOROS</div>
</div></div></div><div><div><div><ul><li>Exam May Be Required
</li></ul></div></div><div><div><div><div>Department
</div><div>Child Care</div>
</div></div></div><p></p><div><div><div>Salary Range:</div>
<div>$48,206.00 &ndash; $55,437.00</div>
</div></div></div></div><div><div><p><b>Save</b></p>
</div></div></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2></div>
<div><div><div>ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE INVESTIGATOR CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY.<br>
<br>
Division/Program Summary:
<br>
The Bureau of Childcare ensures that childcare services in New York City operate in compliance with the New York City Health Code and New York State Social Service regulations and are licensed or permitted as required by law. The Bureau routinely monitors childcare programs to protect the health and safety of children while in the childcare environment and actively works to improve and expand access to high quality programs which support early childhood development and learning.<br>
<br>
Position Summary:
<br>
The Investigator will serve as a Clearance Administrator for the Central Clearance Unit conducting comprehensive background checks for childcare staff.<br>
<br>
Job Duties and Responsibilities:
<br>
<ul><li>Review background clearance applications for completeness and accuracy, and process all required checks within designated timeframe.</li><li>Manage a caseload of background clearance requests for licensed and prospective childcare providers.</li><li>Examine, analyze and verify records, documents and other information.</li><li>Draft determination letters and conduct related outreach to providers and staff of childcare programs regarding clearances.</li><li>Provide technical assistance to childcare operators and staff regarding background clearances necessary to attain, renew or maintain a license to provide services.</li><li>Ensure proper storage and handling of confidential information and update databases in accordance with protocols.</li><li>Assist childcare providers by liaising between City and State agencies, community groups, parents and the general public related to Early Childhood Education.</li></ul><br>
Why you should work for us:
<br>
<br>
<ul><li>Benefits: City employees are entitled to unmatched benefits such as:</li></ul>
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
<br>
o additional health, fitness, and financial benefits may be available based on the position&rsquo;s associated union/benefit fund.
<br>
o a public sector defined benefit pension plan with steady monthly payments in retirement.<br>
o a tax-deferred savings program and<br>
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.<br>
<ul><li>Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
</li></ul>- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.
<br>
<br>
Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.
<br>
<br>
Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!
<br>
<br>
Commitment to Equity:
<br>
<br>
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
<br>
<br>
The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.<br>
<br>
INVESTIGATOR - 31105</div><p><b><br>
Minimum Qualifications</b></p><p><br>
1. A four-year high school diploma or its educational equivalent and two years of satisfactory, full-time experience as an investigator evaluating credit worthiness, searching for assets, verifying information concerning education, experience, and other personal qualifications bearing upon character and fitness for employment; or performing investigations involving the research, compilation and/or location of evidence or information in order to build a case or uncover activities of a criminal, corrupt, unlawful or unethical nature; or<br>
<br>
2. An associate degree or 60 semester credits from an accredited college; or<br>
<br>
3. Education and/or experience equivalent to &quot;1&quot; or &quot;2&quot; above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits, from an accredited college, for one year of full-time experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent.</p><p><b><br>
Preferred Skills</b></p><br>
- Excellent oral, written and interpersonal communication skills. - Highly organized, strong attention to detail, and solution oriented. - Ability to multitask in a fast-paced environment. - Working knowledge of childcare regulations desired but not required. - Experience with data entry and querying large datasets a plus.<br>
<p><b>
55a Program</b></p><br>
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.<br>
<p><b>
Public Service Loan Forgiveness</b></p><br>
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education&rsquo;s website at https://studentaid.gov/pslf/.<br>
<p><b>
Residency Requirement</b></p><br>
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.<br>
<p><b>
Additional Information</b></p><div></div><p><br>
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.</p></div>
</div><div><div><p><b>
</b></p><p><b>Save</b></p>
</div></div></div></div><div><div><div><div><div><div><div>Job ID
</div><div>777077</div>
</div></div><div><div><div><div>Posted until
</div><div>06/08/2026</div>
</div></div></div><div><div><div><div>Title code
</div><div>31105</div>
</div></div></div><div><div><div><div>Civil service title
</div><div>INVESTIGATOR</div>
</div></div></div><div><div><div><div>Title classification
</div><div>Competitive-1</div>
</div></div></div><div><div><div><div>Business title
</div><div>Clearance Administrator</div>
</div></div></div></div><div><div><div><ul><li><div>Experience Level: </div>Experienced (Non-Manager)
</li></ul></div></div><div><div><div><div>Job level
</div><div>00</div>
</div></div></div><div><div><div><div>Number of positions
</div><div>1</div>
</div></div></div><div><div><div><div>Work location
</div><div>125 Worth Street, Nyc</div>
</div></div></div><div><div><ul><li><div>Category: </div>Health
</li></ul></div></div></div></div></div></div><div><div><div><div><div>Clearance Administrator</div></div></div></div></div></div><p></p>

Clearance Administrator

NYC Department of Health and Mental Hygiene

<div>
 ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE INVESTIGATOR CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY.
 <br/>
 <br/>
 <strong>
  Division/Program Summary
  <br/>
  <br/>
 </strong>
 The Bureau of Childcare ensures that childcare services in New York City operate in compliance with the New York City Health Code and New York State Social Service regulations and are licensed or permitted as required by law. The Bureau routinely monitors childcare programs to protect the health and safety of children while in the childcare environment and actively works to improve and expand access to high quality programs which support early childhood development and learning.
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 The Investigator will serve as a Clearance Administrator for the Central Clearance Unit conducting comprehensive background checks for childcare staff.
 <br/>
 <br/>
 <strong>
  Job Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Review background clearance applications for completeness and accuracy, and process all required checks within designated timeframe.
  </li>
  <li>
   Manage a caseload of background clearance requests for licensed and prospective childcare providers.
  </li>
  <li>
   Examine, analyze and verify records, documents and other information.
  </li>
  <li>
   Draft determination letters and conduct related outreach to providers and staff of childcare programs regarding clearances.
  </li>
  <li>
   Provide technical assistance to childcare operators and staff regarding background clearances necessary to attain, renew or maintain a license to provide services.
  </li>
  <li>
   Ensure proper storage and handling of confidential information and update databases in accordance with protocols.
  </li>
  <li>
   Assist childcare providers by liaising between City and State agencies, community groups, parents and the general public related to Early Childhood Education.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why You Should Work For Us
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Benefits: City employees are entitled to unmatched benefits such as:
  </li>
  <li>
   a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
  </li>
  <li>
   additional health, fitness, and financial benefits may be available based on the position&rsquo;s associated union/benefit fund.
  </li>
  <li>
   a public sector defined benefit pension plan with steady monthly payments in retirement.
  </li>
  <li>
   a tax-deferred savings program and
  </li>
  <li>
   a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
  </li>
  <li>
   Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
  </li>
  <li>
   Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.
   <br/>
   <br/>
  </li>
 </ul>
 Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.
 <br/>
 <br/>
 Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!
 <br/>
 <br/>
 <strong>
  Commitment To Equity
  <br/>
  <br/>
 </strong>
 The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
 <br/>
 <br/>
 The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.
 <br/>
 <br/>
 INVESTIGATOR - 31105
 <br/>
 <br/>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A four-year high school diploma or its educational equivalent and two years of satisfactory, full-time experience as an investigator evaluating credit worthiness, searching for assets, verifying information concerning education, experience, and other personal qualifications bearing upon character and fitness for employment; or performing investigations involving the research, compilation and/or location of evidence or information in order to build a case or uncover activities of a criminal, corrupt, unlawful or unethical nature; or
  </li>
  <li>
   An associate degree or 60 semester credits from an accredited college; or
  </li>
  <li>
   Education and/or experience equivalent to "1" or "2" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits, from an accredited college, for one year of full-time experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent oral, written and interpersonal communication skills. - Highly organized, strong attention to detail, and solution oriented. - Ability to multitask in a fast-paced environment. - Working knowledge of childcare regulations desired but not required. - Experience with data entry and querying large datasets a plus.
   <br/>
   <br/>
  </li>
 </ul>
 55a Program
 <br/>
 <br/>
 This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
 <br/>
 <br/>
 Public Service Loan Forgiveness
 <br/>
 <br/>
 As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education&rsquo;s website at https://studentaid.gov/pslf/.
 <br/>
 <br/>
 Residency Requirement
 <br/>
 <br/>
 New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
 <br/>
 <br/>
 Additional Information
 <br/>
 <br/>
 The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
 <br/>
 <br/>
 , $48,206.00 &ndash; $55,437.00
</div>


Columbia University

<div><ul><li>Job Type: Officer of Administration</li>
<li>Regular/Temporary: Regular</li>
<li>Hours Per Week: 35</li>
<li>Salary Range: $66,000 - $68,000</li>
</ul><div><i>The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.</i></div>
<p></p>
<p>Position Summary</p>
<p>
Reporting to the Department Administrator, our Columbia Doctors Pain Medicine practice is seeking a seasoned professional to increase efficiency and streamline financial procedures. The candidate will be responsible for timely and accurate appointment scheduling for our team of providers and the financial clearance of our customers following office protocols.</p>
<p></p>
<p>Responsibilities</p>
<ul>
<li>Schedule and reschedule as necessary all appointments, utilizes existing tools to facilitate securing the right medical provider, documents patient special needs and accommodations, ensures that patients understand the arrival and check in process, provides patient with all pre-appointment information as needed.</li>
<li>Confirm provider participation status with patient&rsquo;s insurance plan/network.</li>
<li>Encourage patient usage of Columbia Doctors patient portal.</li>
<li>Inform patients of insurance and billing protocols, including ABNs and patient responsibility for non-covered services. Calculate and document patient out of pocket estimates for non-par and non-covered services.</li>
<li>Obtain financial information from patients/referring physicians for scheduled appointments, scan patient information into Epic.</li>
<li>Determine payer referral and authorization requirements using payer portals or telephone and ensure that all insurance information, authorizations, and referrals are in place prior to appointment.</li>
<li>Maintain access to all appropriate payer portals.</li>
<li>Initiates authorization and submits clinical documentation as requested by insurance companies, follow-up with insurers on authorization denials and work with providers to resolve issues, follows through on pre-certifications until final approval is obtained.</li>
<li>Capture Worker&rsquo;s Comp and No-Fault information as it applies and verify that all case information is open and valid.</li>
<li>Update Epic registration, add guarantor notes, and manage assigned patient work queues for missing information.</li>
<li>Greet patients, confirm demographic and insurance information, and arrive patient appointments in Epic.</li>
<li>Collect time of service payments, copayments/deductibles and previous balances following Columbia Doctors cash handling protocols, provide patients with receipts.</li>
<li>Process credit cards, checks and cash payments and post information in Epic.</li>
<li>Responsible for working in-basket messages daily regarding referrals and requests for appointment scheduling.</li>
<li>Review and work the daily Televox report by canceling and rescheduling the patients in Epic.</li>
<li>Assist in maintenance and creation of appointment scheduling templates.</li>
<li>Assist with special projects and tasks.</li>
<li>Interface with billing and coding teams as needed.</li>
<li>Participate in meetings regarding the practice.</li>
<li>Manage faxes, emails, and phone calls.</li>
</ul>
<p></p><p>Minimum Qualifications</p>
<ul>
<li>Bachelor&rsquo;s Degree or equivalent in education and experience</li>
<li>Strong organization, problem-solving, computer and communication skills</li>
</ul>
<p></p><p>Preferred Qualifications</p>
<ul>
<li>Experience with Epic EMR is desirable</li>
<li>Experience working in an academic medical center or physician practice</li></ul><br>
<p></p>
<p></p>
<p>Equal Opportunity Employer / Disability / Veteran</p>
<p>
Columbia University is committed to the hiring of qualified local residents.</p></div>

Administrative Assistant

The Riverside Premier Rehabilitation & Healing Center

<div><p><b>Customer Service and Patient Experience Professional:</b></p>
<p><b>
Interested in beginning your career in healthcare? Don't know where to begin? We may be the right fit for you; let&rsquo;s talk employee perks.</b></p>
<p>
We genuinely care about our employees, who are the vital link to our organization. We are a proud equal opportunity employer who goes above and beyond to ensure that our employees are supported, personally and professionally.</p>
<p>
Here at <b>The Riverside Premier Rehabilitation and Healing Center </b>we offer thousands of employee perks that range from all-expense-paid vacations, child-care benefits, discounts on shopping, lodging, and travel, and so much more. Interested in these exclusive perks? Click here for more information.</p>
<p>
Do we still have your attention? Great!</p>
<p>
Interested in who we are as an organization? Click here to watch #TheCareRiteDifference before you apply.</p>
<p>
We are seeking a full-time <b>Customer Service &amp; Patient Experience - AIT (Administrator in Training) professional </b>who is looking to grow in the field of post-acute care.</p>
<p>
This position allows for professionals to practice and grow their leadership skills and abilities while overseeing patient / guest experience, as well as employee engagement. This is an entry-level healthcare management position that offers tremendous growth and national networking opportunities</p>
<p>
Here&rsquo;s what we are looking for:</p><ul><li><p><br>
Dedicated professionals who want to grow in healthcare management</p></li><li><div><br>
Candidates who are committed to ensuring excellent levels of genuine customer service for residents and patients recovering from a recent hospitalization, surgery, or illness</div></li><li><div><br>
Applicants are interested in enrolling in our national Administrator-in-Training (AIT) program to earn their licensure in nursing home administration (LNHA)</div></li><li><div><br>
Leaders who are creative, dynamic, and open to creative think-tank sessions to enhance customer service in the field of healthcare.</div></li><li><div><br>
Candidates who may have an interest in growing their expertise in employee operations</div></li><li><div><br>
Creatives who will lead employee engagement councils to ensure that all employees have a voice in shaping their work environment</div></li><li><div><br>
Professionals who are open to working a full-time schedule - Tuesday - Saturday; 11 AM - 7 PM</div></li></ul><p><br>
Click here to check out our National Concierge Conference at historic Madison Square Garden in NYC!</p>
<p>
Meet a resident from one of our sister facilities, Mr. English in Manhattan!</p>
<p><b>
Salary $21 an hour</b></p></div><p></p>

Customer Service and Patient Experience Professional

<div><ul><li>Job Type: Officer of Administration</li>
<li>Regular/Temporary: Regular</li>
<li>Hours Per Week: 35</li>
<li>Salary Range: $66,300 - $75,000</li>
</ul><div><i>The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.</i></div>
<p></p>
<p>Position Summary</p>
<p>
The Division of General Medicine/Hospitalist Program seeks a highly motivated and detail-oriented Administrative Coordinator to provide comprehensive administrative support fully onsite at the Columbia University Medical Center. Reporting jointly to the Divisional Administrator and the Medical Director of the Hospitalist Program, this role supports both leaders and the broader Hospitalist office team.</p>
<p>
The ideal candidate will possess strong organizational skills, the ability to manage multiple priorities simultaneously, and a proactive approach to problem-solving. This position plays a key role in ensuring the smooth operation of the Hospitalist Program, including managing calendars, coordinating meetings, maintaining office systems, and supporting recruitment and scheduling efforts.</p>
<p>
The Administrative Coordinator will also be a member of the division&rsquo;s core administrative team, collaborating with colleagues in People &amp; Culture, IT, and Procurement to support division-wide initiatives such as events and communications.</p>
<p></p>
<p>Responsibilities</p>
<ul>
<li>Serve as the primary liaison between the divisional administrative team and the Hospitalist group.</li>
<li>Provide administrative support to over 35 physicians and 75 physician assistants at Milstein Hospital.</li>
<li>Manage physician scheduling, maintain the Medical Director&rsquo;s calendar, coordinate meetings, and support working groups and social events.</li>
<li>Facilitate recruitment efforts, including preparing interview itineraries and escorting candidates.</li>
<li>Oversee the Hospital Medicine administrative office, including responding to external inquiries, submitting facilities requests, and maintaining office supplies and organization.</li>
<li>Administer the Hospitalist moonlighting program, including scheduling and monthly payroll submissions.</li>
<li>Support clinical appointment and reappointment processes in collaboration with the Manager of People &amp; Culture.</li>
<li>Track professional practice evaluations, expirables, compliance documentation, and Medicaid recertifications.</li>
<li>Participate in weekly core administrative team meetings and assist with division-wide events such as grand rounds, retreats, and holiday gatherings.</li>
<li>Perform additional duties as assigned by the Divisional Administrator and Medical Director.</li>
</ul>
<p></p><p>Minimum Qualifications</p>
<ul>
<li>Bachelor&rsquo;s degree or equivalent combination of education and experience.</li>
<li>Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams).</li>
<li>Ability to handle sensitive and confidential information with discretion.</li>
<li>Strong attention to detail and excellent organizational skills.</li>
</ul>
<p></p><p>Preferred Qualifications</p>
<ul>
<li>At least two years of relevant administrative experience.</li>
<li>Experience with EPIC and Amion (or similar scheduling systems).</li>
<li>Ability to quickly learn new platforms (e.g., Columbia website CMS, Symplr, ARC, Interfolio).</li>
<li>Interest or experience in scheduling, website maintenance, and billing processes.</li>
</ul>
<p></p><p>Other Requirements</p>
<ul>
<li>Successful completion of applicable compliance and systems training requirements.</li>
</ul>
<p></p><p>Equal Opportunity Employer / Disability / Veteran</p>
<p>
Columbia University is committed to the hiring of qualified local residents.</p></div>

Administrative Coordinator - General Medicine

YMCA

<div><div><div>The YMCA of Greater New York Association Office is seeking a Salesforce QA Engineer &amp; IT Project Manager.
</div><div><div>Job Description
</div><div><p><b>Salary: $100,000 - $115,00 Annually
</b></p><p>The YMCA of Greater New York Association Office is seeking a Salesforce QA Engineer who will define and execute a quality assurance strategy while managing QA delivery for Salesforce initiatives at the YMCA of Greater New York. This role ensures Salesforce solutions meet business, technical, and operational requirements through rigorous testing, strong governance, and cross-functional coordination across multiple phases of Salesforce implementation.
</p><p><b>Benefits:
</b><br>
The YMCA of Greater New York offers a variety of benefits to its staff members, including retirement benefits , medical benefits, paid time off, free YMCA membership, and more! Benefit eligibility is determined by an individual&rsquo;s employment status (i.e., full-time or part-time), tenure, and/or the number of hours scheduled to work. Click here for more information.
</p><p><b>How to Apply:
</b><br>
If you would like to be a member of our dynamic team, please complete our online application and submit your r&eacute;sum&eacute; and a thoughtful cover letter that explains your interest in the role and our organization.
</p></div></div><div><div>Qualifications
</div><div><ul><li>Bachelor&rsquo;s Degree or equivalent work experience required.
</li><li>Three (3+) years of experience in QA engineering, QA lead, project management, or a hybrid QA/PM role supporting Salesforce or enterprise platforms.
</li><li>Demonstrated experience managing QA efforts across multiple concurrent projects or releases.
</li><li>Strong understanding of SDLC, QA methodologies, test automation frameworks, and defect tracking tools.
</li><li>Experience testing Salesforce configurations, automations, integrations, data models, and security controls.
</li><li>Solid understanding of project management fundamentals, including scheduling, prioritization, and resource coordination.
</li><li>Experience working in Agile/Scrum and DevOps delivery environments.
</li><li>Proficiency with Jira or similar tools for test management, defect tracking, and reporting.
</li><li>Excellent communication, time management, and leadership skills with the ability to manage stakeholder expectations.
</li><li>Salesforce certifications (Administrator, Advanced Administrator, or Platform App Builder) preferred.
</li><li>QA or Project Management certifications (CSM, PMP, or equivalent) a plus.
</li><li>This is an onsite, hybrid role based out of our Manhattan Office.
</li></ul></div></div><div><div>Essential Functions
</div><div><p><b>Quality Assurance Strategy &amp; Execution
</b></p><ul><li>Develop and execute comprehensive test plans, test cases, and test scripts, including functional, regression, performance, and integration testing for Salesforce.
</li><li>Design, implement, and maintain automated test coverage to support continuous delivery and regression validation.
</li><li>Identify, document, prioritize, and track defects; verify fixes and enforce quality standards prior to release.
</li><li>Review business requirements, user stories, and solution designs to ensure testability and quality alignment.
</li></ul><p><b>Project &amp; QA Management
</b></p><ul><li>Define QA strategy, standards, and process improvements aligned with Salesforce delivery goals.
</li><li>Manage QA work plans, priorities, timelines, and dependencies across Salesforce projects and releases.
</li><li>Monitor test execution, analyze productivity, and oversee defect triage and resolution workflows.
</li></ul><p><b>Agile &amp; DevOps Delivery
</b></p><ul><li>Drive Agile and DevOps-aligned QA practices, embedding testing throughout the Salesforce SDLC.
</li><li>Participate in sprint planning, backlog refinement, standups, and release readiness activities.
</li></ul><p><b>Stakeholder &amp; Cross-Functional Collaboration
</b></p><ul><li>Liaise with business stakeholders to align quality expectations and delivery timelines.
</li><li>Act as the quality champion, ensuring Salesforce deliverables meet business needs and compliance standards.
</li></ul><p><b>Reporting &amp; Communication
</b></p><ul><li>Track and report QA metrics, including defect trends, test coverage, and release readiness.
</li><li>Provide Jira updates, delivery status reporting, and clear communication to leadership and project teams.</li></ul></div></div></div></div>

Salesforce QA Engineer (Association Office)

Forge Global

<p></p><div><div><p>At Forge, we know our team is our greatest asset. As technology innovators in the private market, our vision is to deliver a richer future for everyone. We live that vision through our values of being bold, accountable, and humble. We experience the value that our vision brings to the world every day, helping the teams behind the greatest innovations of our generation, from space travel to artificial intelligence, and more.</p>
<p>
With liquidity solutions, exclusive data and insights, a custody offering, and a vibrant marketplace, Forge&rsquo;s goal is to build the best-in-class technology infrastructure to power a global private market that is transparent, accessible, and seamless for companies, their employees, and investors. Through Forge, employees can sell their private shares, employers can reward shareholders with pre-IPO liquidity and individual and institutional investors can participate in private unicorn growth.</p>
<p>
Forge's differentiated global marketplace addresses rising demand among individual and institutional investors for exposure to private company stocks and is building a growing network effect.</p>
<p>
Our ability to offer these powerful financial solutions has generated incredible interest from investors, demand from customers, and a need to grow our team to meet the needs of more companies, teams, and innovators in this way.</p></div><p></p><div>
<p><b>
The Role:</b></p>
<p>
As a Business Systems Analyst / Administrator on the Business Systems and Insights team, you&rsquo;ll serve as the bridge between business operations and technology. You&rsquo;ll analyze, configure, and maintain our core systems to drive efficiency, support financial workflows, and deliver strategic solutions.</p>
<p></p>
<p><b>Location: This role requires 2-3 days a week in office in Soho, NY.</b></p>
<div><b>
Responsibilities:</b><br>
<ul><li>Gather, analyze, and document business requirements from stakeholders across finance, operations, and product teams.</li><li>Translate business needs into functional specifications, system workflows, and configuration design.</li><li>Configure, administer, and maintain enterprise systems (e.g., ERP, accounting, CRM, back-office tools).</li><li>Lead system upgrades, new implementations, and integration projects; manage vendor relationships.</li><li>Develop and execute test plans, including user acceptance testing (UAT), to validate system changes.</li><li>Train end users, create documentation (user guides, SOPs), and provide post-implementation support.</li><li>Monitor system performance, perform root cause analysis for issues, and proactively recommend process improvements.</li><li>Ensure compliance with regulatory and internal controls relating to financial systems.</li></ul><br>
<b>
Qualifications:</b><br>
<ul><li>Bachelor&rsquo;s degree in Business, Information Systems, Finance, or a related field.</li><li>3&ndash;6 years of experience in a business systems analyst or systems administrator role within financial services, fintech, or accounting systems.</li><li>Strong understanding of financial operations, accounting principles, and regulatory requirements.</li><li>Proficiency with system configuration, user management, and role-based permissions.</li><li>Hands-on experience with system testing, UAT, and issue resolution.</li><li>Excellent communication skills &mdash; able to translate technical concepts to non-technical stakeholders and vice versa.</li><li>Analytical mindset with strong problem-solving and process-improvement skills.</li></ul></div>
<div><b>
Preferred Skills (Nice-to-Have)</b><br>
<ul><li>Experience administering SaaS platforms (e.g., Zendesk, Hubspot)</li><li>Experience working in a high-growth or startup environment.</li><li>Prior exposure to financial reporting, accounting automations, or transactional systems.</li></ul></div>
<p></p>
<p><b><i>For residents of New York, New York the annual salary range for this role is $122,000 - $150,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors</i></b></p></div><p></p><div>
<p>
Upon offer, we conduct background checks that include employment and education verification, state, and county criminal history searches.</p>
<p></p>
<p>Forge is proud to be an equal opportunity employer committed to supporting a diverse and inclusive workplace. Our employment decisions are made without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, veteran status, or any other characteristic protected by federal, state, or local laws.</p></div></div><p></p>

Business Systems Analyst / Administrator

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Business Systems Analyst / Administrator