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client account manager

CBRE

Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.
<br><br>
<b>About the Role:</b><br>
As a CBRE Account Manager , you will oversee a small to medium-sized team responsible for delivering all client commitments within the Healthcare sector.
<br>This is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies. What You’ll Do:
<br>Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
<br>Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
<br>Consult with sales professionals to define basic project requirements. Investigate various approaches to attain end results. Inform the organization of potential risks and implement action plans to address them.
<br>Assist with the coordination of resources needed to service projects and build strategic operational plans.
<br>Responsible for the management of sales, and relationships with small to medium-sized clients. Identify new sales opportunities and improvements within existing accounts.
<br>Monitor service level performance to ensure client service levels are met and exceeded. Present findings to Sr. Management.
<br>Prioritize open issues and tasks, working closely with both internal and client cross-functional teams. Serve as a point of contact for key systems and processes for projects.
<br>Manage expectations of the client and project team regarding the scope of work and responsibilities. daily performance and ongoing delivery against contractual obligations
<br>Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
<br>Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
<br>Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. What You’ll Need:
<br>Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
<br>Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
<br>Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
<br>Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
<br>In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
<br>Extensive organizational skills with a strong inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
<br>Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
<br><br>
<b>New York Residents:</b> CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Account Manager position is $97,400 annually and the maximum salary for the Account Manager position is $130,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
<br><b>Equal Employment Opportunity:</b> CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
<br><br>
<b>Candidate Accommodations:</b> CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

Account Manager

Uber

<div><b>About the Role</b>
<br>
<br>
The Account Manager role is an exciting opportunity to showcase your relationship management, sales, and strategic account growth skills. This role focuses on post-sales engagement with small-to-medium-sized businesses, including restaurants and other local merchants.
<br>
<br>
As an Account Manager, you will play a critical role in retaining and growing our highest-value accounts, ensuring that new partners are set up for success, and identifying opportunities for expansion and increased revenue. Your ability to consult, strategize, and drive long-term value will be key to making Uber Eats the preferred platform for our partners.
<br>
<br>
<b>What You'll Do</b>
<ul><li>Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
</li><li>Establish and proactively maintain communication channels with merchant partners via email, phone, and face-to-face meetings
</li><li>Identifying new sales opportunities through product adoption and location expansion and upsell merchants on marketing products (ads, promotions, etc)
</li><li>Build processes and standardize best-practices within merchant success and your territory
</li><li>Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention
</li><li>Partner with our Operations and Sellers on managing the relationship, issue, and questions of merchants
</li><li>Track merchant KPI and OKR to understand their success, issues, or opportunities and conduct regular business reviews
</li><li>Excel in hands-on vendor management and training of new merchant features or products
</li><li>Act as an ambassador of Uber Eats' mission, brand, and product Uber Eats, ensuring partners understand and leverage our platform's full potential.
</li></ul><b>Basic Qualifications</b>
<ul><li>Minimum 3+ years of experience in sales, account management, operations, or a related field
</li></ul><b>Preferred Qualifications</b>
<ul><li><b>Proficient in Mandarin</b>
</li><li>Data proficiency: being able to take commercial data and making it digestible to our merchant partners (charts, graphs, and other visuals)
</li><li>Experience navigating the customer lifecycle including prospecting new contacts and upsell opportunities within an existing client organization
</li><li>Self-starter attitude and ability to thrive in a fast-paced, autonomous team environment
</li><li>Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment
</li><li>Willingness to hustle, roll-up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targets
</li><li>Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve
</li><li>Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact
</li><li>Excellent communication
</li>Google Suite Experience is preferred<br>
<li>
</li></ul><br>
<br>
For New York, NY-based roles: The base salary range for this role is USD$69,500 per year - USD$77,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses &amp; other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.</div>

Insurance Office of America

<div><p><b>Description</b>
</p><p><b>Job Description:</b></p><p></p><p><b>
Title: Account Manager - Commercial Lines</b></p><p></p><p><b>
Work Mode: </b>Fully remote for EST/CST based candidates<b> | Location/Supporting: </b>Cherry Hill, NJ<b>| Book Focus: </b>Real Estate, Habitational, Property, Hotels</p><p><br>
<br>
<i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i><br>
<br>
<b>About the Role:</b> Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.</p><p><br>
<br>
<b>Key Responsibilities:</b></p><ul><li><p><b>
Technical Competence</b>: Maintain technical competence and industry expertise.</p></li><li><p><b>
Team Leadership</b>: Direct daily activities of the account management team.</p></li><li><p><b>
Customer Service</b>: Handle customer service requests, policy administration, billing, claims, and coverage analysis.</p></li><li><p><b>
Policy Management</b>: Manage policy expirations and renewals.</p></li><li><p><b>
Renewal Process</b>: Conduct client research, prepare submissions, negotiate coverages, and present proposals.</p></li><li><p><b>
Accounts Receivable</b>: Monitor reports and take action on delinquent accounts, collecting outstanding balances.</p></li><li><p><b>
System Maintenance</b>: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.</p></li><li><p><b>
Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion.</p></li><li><p><b>
Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues.</p></li><li><p><b>
Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.</p></li><li><p><b>
Policy Compliance:</b> Stay updated on company policies and procedures.</p></li><li><p><b>
Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance.</p></li><li><p><b>
Champion IOA Values:</b> Demonstrate integrity and leadership.</p></li></ul><p><br>
<br>
<b>Ideal Candidate Qualifications:</b></p><ul><li><p>
3+ years of account management experience, or 5+ years in the insurance industry</p></li><li><p>
Thorough knowledge of insurance brokerage and client needs</p></li><li><p>
Required active licensing; professional designation (CIC or equivalent) preferred</p></li><li><p>
Strong analytical, problem-solving, and decision-making skills</p></li><li><p>
Exceptional customer service, communication, multitasking, and organizational skills</p></li><li><p>
Proficiency in MS Office (Outlook, Word, Excel)</p></li><li><p>
High School Diploma (or equivalent)</p></li></ul><p><br>
<br>
<b>What We Offer:</b></p><ul><li><p>
Competitive salaries and bonus potential</p></li><li><p>
Company-paid health insurance</p></li><li><p>
Paid holidays, vacations, and sick time</p></li><li><p>
401K with employer match</p></li><li><p>
Professional growth and career progression opportunities</p></li><li><p>
Respectful culture and work/family life balance</p></li><li><p>
Community service commitment</p></li><li><p>
Supportive teammates and a rewarding work environment</p></li></ul><p><br>
<br>
<b>What to Expect (Application Process):</b></p><ul><li><p>
30-Minute Phone Screen, Online Assessments, and Interview(s)</p></li></ul><p></p><p><b>
Salary Range</b></p><p>
The expected pay range for this position is $70,000 to $85,000 per year, depending on experience, relevant skills, and geographic location.</p><p></p><p>
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p></div>

Account Manager - Commercial Lines (Real Estate, Habitational, Hotels)

Magnite

<div><div>Account Manager, Client Success, SpringServe</div><div>
New York, NY</div><div>
Hybrid Schedule (M/F remote, T/W/TH in-office)</div><div></div><div>
At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we&rsquo;re looking for people to help us tackle that responsibility with creativity and focus. Magnite (NASDAQ: MGNI) is the world&rsquo;s largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV / streaming, online video, display, and audio.</div><div></div><div>
About this team:</div><div>
As Account Manager, Client Success, SpringServe, you will be working in a truly generalist position focused on our premium Streaming adserver, SpringServe. The largest Streaming publishers and TV manufacturers in the world use SpringServe to power and manage the monetization of their CTV apps and content.</div><div></div><div>
In this role you will:</div><ul><li><div>
Own client success on SpringServe, building trusted relationships and helping clients drive adoption, performance, and growth on the platform</div></li><li><div>
Assist in client onboarding for assigned accounts; coordinating timelines, requirements, testing, and go-live readiness in partnership with internal teams</div></li><li><div>
Develop a deep understanding of each client&rsquo;s business and goals, translating needs into a tailored SpringServe setup and clear success plan</div></li><li><div>
Educate and advise clients on SpringServe functionality and ad tech best practices</div></li><li><div>
Troubleshoot and resolve complex technical and workflow issues, acting as the primary point of contact and escalating effectively when needed</div></li><li><div>
Analyze performance data and deliver actionable insights, creating reports and recommendations that help clients optimize strategy and execution</div></li><li><div>
Provide responsive, high-quality client communication, proactively managing risks, setting expectations, and ensuring follow-through on commitments</div></li></ul><div></div><div>
We&rsquo;re looking for someone with:</div><ul><li><div>
2+ years of experience in customer support and/or digital advertising - experience with RTB/programmatic and digital advertising at an agency, adserver, DSP, or SSP is a plus</div></li><li><div>
Experience providing technical support for clients of a SaaS platform</div></li><li><div>
Knowledge of video advertising (including CTV), SQL, Python (a plus)</div></li><li><div>
A highly motivated, outcome-focused mindset with a commitment to demonstrating accountability, ownership, and urgency for results</div></li><li><div>
Analytical, project management, and troubleshooting skills to solve clients&rsquo; technical problems</div></li><li><div>
A self-starter mentality and an eagerness to work autonomously in a dynamic team environment</div></li><li><div>
Exceptional written and verbal communication and presentations skills; adept in interacting with clients and internal, cross-functional stakeholders</div></li><li><div>
An eagerness to undertake new challenges that directly impact the business</div></li></ul><div></div><div>
Perks and Benefits:</div><ul><li><div>
Comprehensive Healthcare Coverage from Day One</div></li><li><div>
Generous Time Off</div></li><li><div>
Holiday Breaks and Quarterly Wellness Days</div></li><li><div>
Equity and Employee Stock Purchase Plan</div></li><li><div>
Family-Focused Benefits and Parental Leave</div></li><li><div>
401k Retirement Savings Plan with Employer Match</div></li><li><div>
Disability and Life Insurance</div></li><li><div>
Cell Phone Subsidy</div></li><li><div>
Fitness and Wellness Reimbursement</div></li></ul><div></div><div>
Company Culture:</div><div>
We believe collaboration is essential to success. Magnite&rsquo;s hybrid schedule includes two days worked remotely (Monday and Friday) and three days on-site (Tuesday, Wednesday and Thursday). Our offices provide catered lunches, beverages, snacks, training and development, and office events to support your work week. We also understand you have appointments, families, hobbies, and other commitments. Magnite strives to maintain a healthy work/life integration for all employees so you can bring your best every day - both at work and at home.</div><ul><li><div>
Community Service and Volunteer Events</div></li><li><div>
Company-Matched Charitable Contributions</div></li><li><div>
Wellness Coach and Mental Health Support</div></li><li><div>
Career Development Initiatives and a Career Growth Framework</div></li><li><div>
Culture and Inclusion Programs</div></li><li><div>
Bonusly Peer-to-Peer Recognition Program</div></li></ul><div></div><div>
About Us</div><div></div><div>
The world's leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. Anchored in bustling New York City, sunny Los Angeles, mile-high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC.</div><div></div><div>
In New York, the base salary range for this position is: $75,000 - $85,000 in addition to an annual variable bonus based on performance and company equity (NASDAQ: MGNI).</div><div></div><div><i>
Magnite is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other federal, state or local protected class.</i></div><div></div><div><i>
Our Commitment: We aim to incorporate a wide range of voices into our Magnite culture, cultivating an environment where employees feel welcomed, cared for, and encouraged to freely share ideas. We are committed to employee growth, collaboration, inclusion, and innovation. We invest in Magnite&rsquo;s local communities. We seek talent from all backgrounds to champion corporate values of seeing the big picture and being catalysts of change.</i></div><div></div><div>
Want to learn more about us?</div><div>
Check out our <div>blog</div> for Magnite announcements and Ad Tech industry news!</div><div></div><div>
Recruiting Agency Notice</div><div>
Magnite does not accept agency resumes and is not responsible for any fees related to unsolicited resumes.</div></div>

Account Manager, Client Success, SpringServe

impact.com

<div>
 <strong>
  About Impact.com
  <br/>
  <br/>
 </strong>
 impact.com is the world&rsquo;s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products&mdash;Performance (affiliate), Creator (influencer), and Advocate (customer referral)&mdash;unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L&rsquo;Or&eacute;al, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
 <br/>
 <br/>
 <strong>
  Your Role at
 </strong>
 <strong>
  impact.com
 </strong>
 <strong>
  :
  <br/>
  <br/>
 </strong>
 This individual will work with our brands and assist with creator recruitment, engagement, and growth strategies for a brand&rsquo;s Creator Community, ensuring a vibrant and active network.
 <br/>
 <br/>
 <strong>
  What You'll Do:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and implement strategies for Creator clients to attract creators who are aligned with brand goals.
  </li>
  <li>
   Manage a book of dedicated Performance Creator clients.
  </li>
  <li>
   Identify and target hundreds to thousands of creators to join a brand&rsquo;s campaign/program by leading a 360&deg; Creator recruitment effort with the help of colleagues when needed.
  </li>
  <li>
   Create and execute incentive programs, including gifting, flat fees, performance-based rewards, exclusive offers, and more.
  </li>
  <li>
   Collaborate closely with domestic and overseas internal teams, including community support, sales, product, marketing, and client success, to align creator community and affiliate strategies with overall business goals.
  </li>
  <li>
   Partner with clients to tailor affiliate community strategies to their unique needs.
  </li>
  <li>
   Manage and supports execution at scale, from casting through reporting of campaigns and brand accounts
  </li>
  <li>
   Lead + oversee kick-off calls and respond to client emails
  </li>
  <li>
   Review and recommend qualified influencers based on brand requirements such as follower count, location, niche, affiliate performance, and audience demographics
  </li>
  <li>
   Monitor budgets and program timelines to ensure our revenue goals and client deadlines are met
  </li>
  <li>
   Review influencer content to ensure they meet the requirements set in the brief and are free of spelling and grammar errors
  </li>
  <li>
   Provide excellent customer service and expertise, ensuring both the clients and creators are happy and impressed with our services
  </li>
  <li>
   Identifiy upselling opportunities and communicates to senior client leadership
  </li>
  <li>
   Responsible for understanding and formatting metrics to be analyzed to optimize future campaigns
  </li>
  <li>
   Strategieze content creation and casting to make sure campaigns are on trend and relevant to the current social media landscape
  </li>
  <li>
   You are the go-to person for junior team members who can tap into your knowledge base and you mentor them
  </li>
  <li>
   Provides training to junior team members on creator programs, assign tasks to them, and oversee their execution, schedule performance feedback sessions
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Bring:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least 4+ years of proven experience in affiliate marketing, influencer/creator marketing, and scaled community management.
  </li>
  <li>
   Strong understanding of Creator &amp; affiliate marketing strategies, tools, and technologies.
  </li>
  <li>
   Experience budgeting, casting, negotiating, contracting, overseeing fulfillment, draft approvals, reporting, etc. for creator campaigns.
  </li>
  <li>
   Experience with affiliate best practices such as tracking, codes, attribution, payment, ROAS, etc.
  </li>
  <li>
   Exceptional communication skills, both written and verbal, with the ability to engage and motivate a diverse group of Creators &amp; affiliates and clients.
  </li>
  <li>
   Relationship-driven with the ability to work with a multitude of personalities and work styles
  </li>
  <li>
   Data-driven mindset with the ability to analyze metrics and generate actionable insights.
  </li>
  <li>
   Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
  </li>
  <li>
   A passion for and strong knowledge of social media platforms
  </li>
  <li>
   Self-starter with a strong drive to not only succeed personally but have the drive to grow and develop client businesses
  </li>
  <li>
   Adaptable to sudden changes in schedules and trends and an ever-changing industry
  </li>
  <li>
   Strong problem-solving skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Salary Range: $108K-$120K OTE
  <strong>
   <em>
    potential
   </em>
  </strong>
  total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits and Perks:
  <br/>
  <br/>
 </strong>
 At impact.com, we believe that when you&rsquo;re happy and fulfilled, you do your best work. That&rsquo;s why we&rsquo;ve built a benefits package that supports your well-being, growth, and work-life balance.
 <br/>
 <br/>
 <ul>
  <li>
   Medical, Dental, and Vision insurance
  </li>
  <li>
   Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
  </li>
  <li>
   Flexible spending accounts and 401(k)
  </li>
  <li>
   Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
  </li>
  <li>
   Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
  </li>
  <li>
   A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
  </li>
  <li>
   Investing in Your Growth: We&rsquo;re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
  </li>
  <li>
   Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
  </li>
  <li>
   Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
   <br/>
   <br/>
  </li>
 </ul>
 impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
 <br/>
 <br/>
 <em>
  ,NewYork_Hybrid
  <br/>
  <br/>
 </em>
</div>


Creator Account Manager

Arlettie Paris

<div>
 <p>
  <strong>
   <u>
    Company:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Avant-garde and unique, Arlettie has been captivating audiences with its "event" sales for over 20 years. By creating exceptional experiences, Arlettie has established itself as a European leader in organizing unique private sales both in showrooms and online. Our spaces in Paris, London, Milan, and now New York, host the biggest names in luxury. Every week, Arlettie showrooms transform to showcase prestigious fashion, jewelry, leather goods, and accessories houses.
 </p>
 <p>
  With the recent launch of an e-shop, Arlettie has expanded its showroom network, bringing the joys of modern shopping to a wider audience. With a customer base of over 300,000 members, Arlettie curates an exclusive sales calendar, offering a unique shopping experience to our community.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Mission:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  In this position, the Assistant Cashier Manager will work with a team of 3 to 7 cashiers each week. He/she is responsible for ensuring that transactions are accurately recorded and processed in accordance with the partner brand's specifications, and providing excellent customer service while ensuring the smooth flow of large numbers of visitors. In this capacity, he/she acts as a true ambassador for the Arlettie brand.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Your main responsibilities will include:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Liaison with the Account Management team:
  </strong>
 </p>
 <p>
  &middot; Oversee the weekly integration of prices into the POS system and the creation of price tags in the showroom, based on information provided by the Account Managers.
 </p>
 <p>
  &middot; Coordinate with Account Managers on commercial operations and sales performance.
 </p>
 <p>
  &middot; Relay client feedback to the sales team to maximize revenue opportunities.
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   Team handling:
  </strong>
 </p>
 <p>
  &middot; Train and upskill assigned cash desk staff.
 </p>
 <p>
  &middot; Supervise the team with the Cashier Manager, organize workflow, communicate procedures, and highlight specific requirements from partner brands.
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  &middot; Lead weekly team meetings with Cashier Manager to present cash desk procedures, share commercial updates during events, and communicate daily sales targets.
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  &middot; Play an active and operational role in collecting payments from our customers.
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  </strong>
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  <strong>
   Cash desk organization and supervision:
  </strong>
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  &middot; Oversee client reception and information, ensuring smooth operations across all payment methods, exchanges, and purchases processed by the staff.
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  &middot; Optimize the customer checkout experience: manage queues and cashier breaks according to customer traffic.
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  &middot; Handle client relations and manage complaints when necessary.
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  </strong>
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  <strong>
   Liaison with the Finance Department:
  </strong>
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  &middot; Perform daily cash counts and reconciliations between reported sales and actual transactions for each cash desk.
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  &middot; Identify and justify any discrepancies.
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  &middot; Manage cash floats.
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  <strong>
   <u>
    Profile Requirements:
   </u>
  </strong>
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  <br/>
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  Smiling, dynamic, reliable, and responsible, you possess strong interpersonal skills and a
 </p>
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  genuine sense of sales and client service. You are confident in team management and leadership.
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  You have at least 2 years of successful experience in a similar role within the fashion and luxury sector, ideally in large retail spaces with high customer traffic (outlet stores and/or mass-market stores).
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  Welcoming and attentive, you demonstrate diplomacy and adaptability. Perseverance, patience, and resilience are essential assets for success in this position.
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  Our activity requires strong stress management and the ability to follow procedures and processes.
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  You are proficient with IT tools, particularly Excel and PowerPoint.
 </p>
</div>


Assistant Cashier Manager

Amalgamated Bank

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>Amalgamated Bank seeks an Account Support Administrator provide client and administrative service and support to the Commercial Banking team.</p><p>
Essential Job Functions:</p><ul><li>
Work closely with the Account Executive team to provide client support where required</li><li>
Perform all new account openings and account maintenance within Commercial Banking based on client request and supporting documentation</li><li>
Review Account Opening Packages for accuracy prior to activating accounts in Horizon</li><li>
Process client refunds and waivers as required</li><li>
Process RSA token requests coordinating with Account Executive and Info Security teams</li><li>
Setup clients in account analysis system (XAA) as prescribed by billing setup forms</li><li>
Process monthly billing including but not limited to: running preliminary billing cycle, making</li><li>
adjustments as necessary and processing final billing</li><li>
Review daily and monthly reports including, but not limited to: new accounts, account maintenance,</li><li>
XAA preliminary statements, XAA waivers, XAA maintenance changes, fee refunds, Nursing Home</li><li>
reports, RDC returns, ACH debit origination returns, Third Party Payment Processor audits</li><li>
Maintaining basic functions in XAA i.e. making changes to billing dates, client setups, price list, etc.</li><li>
Process credit report request as needed by underwriting and relationship team(s)</li><li>
Run prospective borrowers through Know Your Customer (KYC) process including but not limited to OFAC, LexisNexis and various AML systems</li><li>
Provide and perform clerical related duties in department as directed. Maintain neat and accurate file and records of department and client correspondence, statement and files; photocopy and file correspondence, documents and reports. Daily scanning of documents ensuring all is appropriately indexed and reviews</li><li>
Process stop payments, internal account transfers, and Online Transaction Entries (OTE) in adherence to departmental procedures</li><li>
Research and follow up on outstanding issues, inquiries or documents on Commercial accounts to ensure timely completion and resolution</li><li>
Order checkbooks and deposit slips for clients</li><li>
Maintain attendance records and complete weekly timesheets</li><li>
Reconcile designated Commercial accounts on a daily, weekly and monthly basis depending on reconciliation cycle</li><li>
Perform other administrative duties as assigned such as scheduling, meeting management, and record keeping</li><li>
Perform other duties as directed</li></ul><p><b>
Knowledge, Skills and Experience Requirements</b></p><ul><li>
College bachelor&rsquo;s degree, preferred but not required.</li><li>
Two to three years general office experience in a fast paced atmosphere.</li><li>
Robust knowledge of PC, preferably Microsoft Office software package (Word, Excel, Outlook).</li><li>
Exceptional verbal, written communication and interpersonal skills.</li><li>
Strong attention to detail and accuracy.</li></ul><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><br>
Our job titles may span more than one career level. The starting hourly salary for this role is between $25.00&ndash; $31.00 an hour. The actual pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.</p><div><div><div><div><div><div><div><div><div><div><div><div><p><br>
Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.</p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><b><br>
Hybrid Work Model</b><br>
Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as &ldquo;remote&rdquo;.</div></div></div></div></div></div></div></div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><b><br>
Search Firm Representatives- Please Read Carefully</b><br>
Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div></div>

Account Support Administrator

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