account executive

account representative

assistant designer

associate manager, business lead Jobs in New York

associate manager, business lead

associate manager, crm

account manager

talentpluto

<div>
 
 
 Location:
 
 New York, NY
 
 
 
 Work Model:
 
 Hybrid (4+ days per week onsite)
 
 
 
 Industry:
 
 SaaS / Data Platform for Investors
 
 
 
 Compensation:
 
 $100,000 - $250,000 OTE + Equity (based on experience)
 
 
 
 
 
 
 About the Company
 
 
 
 Our partner is a rapidly growing Series A SaaS startup building a modern discovery engine for the venture ecosystem. Their platform helps investors identify, evaluate, and support the most promising startups, ensuring high-impact innovations receive the visibility and funding they deserve. With strong backing from top-tier investors, 100%+ annual revenue growth, and thousands of users across leading investment teams, they are scaling quickly while maintaining a culture rooted in customer obsession, collaboration, and continuous improvement.
 
 
 
 
 
 
 The Opportunity
 
 
 
 Our partner is hiring a full-time
 
 Account Manager
 
 to join their New York team. This role will own relationships with approximately 80 customers and serve as the primary point of contact for all post-sale success, renewals, and expansions. As the business continues to scale rapidly, the Account Manager will play a crucial role in ensuring exceptional customer experience, driving product adoption, and strengthening long-term customer value.
 
 
 
 
 
 This is an outstanding opportunity to work directly with sophisticated investment professionals, influence product direction through customer insights, and contribute to a team that values fast execution, deep product knowledge, and meaningful relationship-building. You'll thrive here if you enjoy a high-growth, high-accountability environment and take pride in delivering exceptional service.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Manage the full customer lifecycle from onboarding through renewal and expansion.
 </li>
 <li>
 Serve as the primary point of contact for a portfolio of ~80 accounts.
 </li>
 <li>
 Drive activation, adoption, and ongoing customer success across all assigned accounts.
 </li>
 <li>
 Identify upsell and expansion opportunities and lead commercial conversations.
 </li>
 <li>
 Build strong relationships with investment teams and understand their workflows and needs.
 </li>
 <li>
 Partner cross-functionally with product and engineering teams to relay customer insights.
 </li>
 <li>
 Refine internal processes and share best practices across the broader team.
 </li>
 <li>
 Maintain accurate forecasting and account health metrics.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor's degree in business, sales, marketing, or a related field.
 </li>
 <li>
 Minimum 2+ years of experience managing customer relationships, ideally in SaaS or data-driven environments.
 </li>
 <li>
 Strong communication skills and the ability to work with technical and non-technical stakeholders.
 </li>
 <li>
 High technical acumen and ability to learn software products quickly.
 </li>
 <li>
 Proven ability to operate in fast-paced, ambiguous environments with a "roll up your sleeves" mentality.
 </li>
 <li>
 Excitement to work
 
 in person 4+ days per week
 
 at the New York (Flatiron) office.
 </li>
 </ul>
</div>

Account Manager

Netflix

<div>
 At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what&rsquo;s next.
 
 
 Netflix is seeking a Senior Account Manager who will be an exceptional addition to our growing Netflix Ads team. The Senior Account Manager will be responsible for leading the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Sales Partner(s). Our Senior Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure flawless execution and excellent client service.
 
 
 Sr. Account Managers will also be responsible for being the first point of escalation for the other Account Managers on their teams. They will have subject-matter expertise on the business that they support and will partner with Account Management Leadership on Sales Enablement Development for internal and offshore teams and assist in Onboarding new hires.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage our top and strategic accounts in partnership with Sales team and driving revenue growth
 </li>
 <li>
 Lead and maintain training materials for the AM organization, build templates and be responsible for training new AMs who join their team in partnership with Sales Enablement
 </li>
 <li>
 1st point of escalation for Account Managers on their team vs. immediate escalation to management
 </li>
 <li>
 Assist managers and partner with Sales Enablement in developing and continually enhancing new products, improving processes, running projects or workflows to ensure effectiveness.
 </li>
 <li>
 Relied upon as an SME for their Country, Market, or Agency Hold Co.
 </li>
 <li>
 Partner with aligned Sales Manager and/or Sr. Sales Partners to understand client goals and objectives in order to deliver excellent customer service
 </li>
 <li>
 Host weekly Pipeline &amp; Pacing meetings with Sales Partners to align on upcoming launches and active campaign performance
 </li>
 <li>
 Lead strategic media planning for key accounts and contribute to RFP responses around campaign packaging, pricing, targeting, etc.
 </li>
 <li>
 Host campaign kick-off meetings and partner with client on gathering campaign launch assets
 </li>
 <li>
 Partner with cross-functional teams on the production of custom creative assets
 </li>
 <li>
 Collaborate with Account Managers in other regions to share learnings and best practices
 </li>
 <li>
 Work closely with Campaign Management and Ad Operations for flawless order implementation and technical troubleshooting
 </li>
 <li>
 Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimization tactics
 </li>
 <li>
 Provide clients with necessary campaign performance including post-campaign wrap reports
 </li>
 <li>
 Ability to navigate campaign escalations and contribute to long-term solutions to prevent similar issues in the future
 </li>
 <li>
 Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities and ad policies.
 </li>
 <li>
 Build SME capabilities in specific areas and add depth where managers require full details on a topic
 </li>
 <li>
 Contribute to monthly billing &amp; invoicing process with clients and finance
 </li>
 <li>
 Establish strong working relationships with client and agency partners, leaning into the sales strategy of the market or the book of business
 
 
 </li>
 </ul>
 
 We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 5+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising
 </li>
 <li>
 Experience working in Sales Operation systems (CRM, OMS, Ad Servers)
 </li>
 <li>
 Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed and PMP advertising
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
 </li>
 <li>
 Proven project management skills with ability to multitask and manage requests from various stakeholders.
 </li>
 <li>
 Familiarity with Advertising Research and Verification vendors like Nielsen, ComScore, Moat, Integral Ad Science, DoubleVerify, Kantar, etc.
 
 
 </li>
 </ul>
 If you have a passion for entertainment and a desire to work in a fast-paced, innovative environment, we would love to hear from you. Come join us and help us entertain the world!
 
 
 The overall market range for roles in this area of Netflix is typically $150,000.00 - $210,000.00. A portion of this compensation is variable.
 
 
 Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.
 
 
 Netflix is a unique culture and environment. Learn more here.
 
 
 Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
 
 
 We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
</div>

Senior Account Manager (NY)

Intuit

<div><h2 class="jobSectionHeader">Overview</h2>
Join the Intuit Data Exchange (IDX) team as a Principal Customer Experience professional focusing on technical account management for data connectivity in Intuit offerings, dedicated to a specialized business unit. The Technical Account Manager (TAM) in the fintech sector serves as an ambassador of customer obsession, and functions as a critical link among our financial data partners, the IDX platform, and product management and development teams across offerings. The role demands a blend of product knowledge, API fluency and banking/investment industry understanding to ensure high-quality and high-performance data connectivity for Intuit's customers. The TAM acts as a trusted strategic partner, proactively monitoring KPIs and creating roadmaps to address optimization opportunities and meet the needs of internal and external stakeholders. This includes providing technical and domain SME guidance and holding all contributing teams accountable for key initiatives in order to facilitate the adoption and high performance of Intuit&rsquo;s data connections and related capabilities. 
Focus: Single Threaded Owner for IDX data connectivity operations and support for GBSG, dedicated to QBO.<ul><li>
Monitor connection health and quality, analyze any low performance against SLAs and roadmap goals</li><li>
Provide technical and business insights to support progress of financial data connection capabilities against target KPIs</li><li>
Identify and explain dependencies and risks for provider integration roadmaps</li><li>
Design and drive op mechs with internal and external stakeholders for visibility of ongoing connection issues and status</li></ul> 
Leverage VOC, metrics and industry best practices to generate and lead action plans, in collaboration with cross-functional teams, to continuously optimize and enhance the quality of customer and/or expert data connectivity experiences 
Responsibilities<ul><li>
Serve as the primary technical contact for assigned fintech partners, ensuring high levels of partner satisfaction and engagement.</li><li>
Develop a deep understanding of partners' business objectives and technical environments to effectively position and support our solutions.</li><li>
Provide proactive technical guidance and recommendations to partners, anticipating potential challenges and offering solutions.</li><li>
Manage and prioritize partner fintech API issues, working closely with engineering and support teams to ensure timely resolution and clear communication to the partner.</li><li>
Conduct regular partner reviews to share KPIs and YoY performance insights, identify areas for improvement, and present new features or solutions.</li><li>
Facilitate product capability reviews for partners, empowering them to scope and prioritize adoption of new updates in future roadmaps.</li><li>
Contribute to the creation of technical documentation, best practices, and knowledge base articles.</li><li>
Stay up-to-date with industry trends, emerging technologies, and competitive landscapes within fintech API and service provider offerings.</li><li>
Represent the partner's capability asks and feedback internally, ensuring partner needs are reflected in product roadmaps when appropriate.</li></ul> 
Qualifications
Education &amp; Experience<ul><li>
Bachelor's degree in Computer Science, Information Technology, Finance, or a related technical field. Master's degree and ITIL certifications are preferred.</li><li>
8+ years of experience in a technical account management, sales engineering, or similar partner-facing technical role in the fintech industry.</li></ul> 
Technical Skills<ul><li>
Strong understanding of financial technologies, including payment systems, banking platforms, trading systems, and other relevant fintech domains.</li><li>
Proficiency in understanding and articulating complex technical concepts related to APIs and system integrations, including network security, authentication, authorization and consent flow protocols.</li><li>
Experience navigating Tableau, Splunk, SQL (querying) etc for data analysis and troubleshooting.</li><li>
Familiarity with CRM software (e.g., Salesforce)</li></ul> 
Soft Skills 
<ul><li>
Excellent communication, presentation, and interpersonal skills, with the ability to effectively communicate technical information to both technical and non-technical audiences.</li><li>
Proven ability to build strong relationships and influence stakeholders at all levels of an organization.</li><li>
Exceptional problem-solving and analytical abilities, with a focus on partner success.</li><li>
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.</li><li>
Proactive and results-oriented with a strong partner-centric mindset.</li><li>
Ability to work independently and as part of a distributed team.</li></ul> 
Preferred Qualifications<ul><li>
Fluency in RESTful APIs and relevant authentication protocols (OAuth, OIDC)</li><li>
Experience with agile methodologies and software development lifecycles.</li><li>
Familiarity with data standards in the financial services industry (OFX, FDX, Open Banking, PSD2/3)</li></ul> 
Reporting Structure
The Technical Account Manager will report to the IDX Leader of Customer Experience Operations. 
Travel
This role has the potential for travel to partner sites and conferences as required. 
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 
Bay Area &amp; Southern California - $192,500 - $260,000
New York - $194,500 - $263,500</div>

Principal Technical Account Manager (IDX Customer Success)

Smith & Associates

<div>
 Smith is looking for an Account Representative to join our New York team. Once you join this team, you will become acquainted with our core values that define Smith. With a reputation of more than 40 years of excellence, Smith is leading the way in electronic component distribution. Our diverse portfolio of pieces can be found in consumer electronics, medical devices, solar, and aerospace and defense. Our 21 offices range from Silicon Valley, New York City, Munich, Shenzhen and Shanghai, with hubs in Amsterdam, Singapore and Hong Kong.
 
 
 
 Essential Job Duties
 
 
 
 <ul>
 <li>
 Develop business opportunities through research and cold calling to sell semiconductors ranging from memory devices, peripherals, CPUs and ICs across global industries related to automotive, consumer electronics, medical and so much more.
 </li>
 <li>
 Utilize lead generation tools (such as CRM, Sales Navigator, ZoomInfo, etc) to generate individual leads without territory restrictions
 </li>
 <li>
 Prepare POs to work with the purchasing team for component sourcing at competitive pricing according to RFQs
 </li>
 <li>
 Revitalize dormant accounts by promoting excess inventory at special pricing
 </li>
 <li>
 Maintain relationships with customers to further business opportunities through the entire account
 </li>
 <li>
 Remain in contact with the operations team to update customers regarding inspection processes and part statuses
 
 
 </li>
 </ul>
 
 COMPETENCIES
 
 
 
 <ul>
 <li>
 Experience within the semiconductor industry or related fields is highly preferred
 </li>
 <li>
 Ability to connect and build relationships through fully inside sales (via phone, email, etc)
 </li>
 <li>
 Committed to customer satisfaction, confidentiality and ability manage proprietary data
 </li>
 <li>
 Self-motivated with attention to detail to manage a self-made portfolio of customers
 
 
 </li>
 </ul>
 
 EDUCATION
 
 
 
 <ul>
 <li>
 Bachelors in international trade, business administration, marketing or a related field
 
 
 </li>
 </ul>
 Position Type: Full-Time/Regular
 
 
 FLSA: Exempt
 
 
 Smith is an Equal Opportunity/Affirmative Action Employer
 
 
 Compensation Range: $50,000-$65,000 + 10% gross profit commission uncapped
 
 
 Location: NYC or Houston
 
 
 
 We are an Equal Opportunity/Affirmative Action Employer.
 
</div>

Account Representative

NAADAM

<div>
 
 
 
 About Us:
 
 
 
 
 Naadam is redefining luxury by delivering the world&rsquo;s finest cashmere at an accessible price. Founded in 2013 with a vision to bring premium, sustainably made cashmere to the everyday wardrobe, we&rsquo;ve built a brand rooted in innovation, transparency, and connection with our customers.
 
 
 
 
 
 At Naadam, we push limits, nail the details, and create products built to last&mdash;combining quality craftsmanship with modern design to make timeless, versatile pieces that are soft AF.
 
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 Naadam is seeking a high-impact, growth-driven, Senior Account Executive, Mass Market to expand and scale our wholesale business across key national retailers, including Kohl&rsquo;s, Costco, Macy&rsquo;s, QVC, Target, Walmart, and other value-driven channels.
 
 
 
 
 
 Reporting to the VP of Sales, this role owns account strategy, new business development, and execution across mass-market accounts. This is a senior individual contributor role for someone who can hit the ground running, confidently own a book of business, and drive results in a high-volume, low-margin environment. The ideal candidate brings a strong point of view, operates autonomously, and helps shape the future of Naadam&rsquo;s mass channel.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Sales Strategy, Pitching &amp; Growth
 
 
 <ul>
 <li>
 Develop and execute account-level growth strategies aligned with broader wholesale and brand objectives.
 </li>
 <li>
 Lead buyer-facing presentations including line reviews, pricing architecture, and go-to-market strategies.
 </li>
 <li>
 Translate wholesale strategy, financial targets, and product storytelling into clear, persuasive, &amp; visually polished decks that drive close rates and long-term partnerships.
 </li>
 <li>
 Partner with the VP of Sales to help shape mass-channel strategy and present data-backed recommendations and opportunities specific to the client.
 </li>
 </ul>
 
 
 
 
 
 New Account Development
 
 
 <ul>
 <li>
 Identify, prospect, and pursue new mass-market retail partnerships
 </li>
 <li>
 Lead new account presentations and early-stage negotiations in partnership with leadership.
 </li>
 <li>
 Tailor pitch strategies and materials by retailer business model capitalizing on the identified white space.
 </li>
 <li>
 Support onboarding of new accounts, ensuring operational requirements and vendor standards are met.
 </li>
 <li>
 Monitor market trends, competitive landscapes, and retailer needs to inform pipeline development.
 </li>
 </ul>
 
 
 
 
 
 Account Management &amp; Execution
 
 
 <ul>
 <li>
 Own day-to-day management of assigned accounts, including seasonal line presentations, order negotiation, and replenishment programs.
 </li>
 <li>
 Build and maintain strong relationships with buyers, planners, and merchant teams.
 </li>
 <li>
 Track performance and sell-through, proactively recommending actions to drive volume and profitability.
 </li>
 <li>
 Partner with Sales Operations to ensure accurate order flow, invoicing, AR follow-up, and chargeback resolution.
 </li>
 </ul>
 
 
 
 
 
 Financial &amp; Business Ownership
 
 
 <ul>
 <li>
 Support negotiation of pricing, fees, and programs in line with margin targets.
 </li>
 <li>
 Maintain a strong understanding of account-level P&amp;Ls and low-margin business structures.
 </li>
 <li>
 Drive sustainable, volume-led growth through analytical and solutions-oriented decision-making.
 </li>
 </ul>
 
 
 
 
 
 Product Strategy &amp; Cross-Functional Leadership
 
 
 <ul>
 <li>
 Partner with Design, Merchandising, and Production to shape assortments that meet customer needs, price points, and margin goals.
 </li>
 <li>
 Bring a clear point of view on knitwear &ndash; construction, yarns, gauge, hand feel, and cost drivers &ndash; translate customer insights into commercially viable assortments.
 </li>
 <li>
 Align product development with account strategies and retailer-specific requirements.
 </li>
 <li>
 Provide actionable buyer and market feedback to inform future line architecture and category growth.
 </li>
 <li>
 Support line editing and assortment optimization while protecting Naadam&rsquo;s brand DNA.
 </li>
 </ul>
 
 
 
 
 
 
 Skills &amp; Capabilities:
 
 
 
 <ul>
 <li>
 Strategic, self-directed seller with strong executional discipline.
 </li>
 <li>
 Proven new-business development and prospecting capabilities.
 </li>
 <li>
 Confident, polished presenter with the ability to lead buyer meetings independently.
 </li>
 <li>
 Expert in building high-impact wholesale decks that balance storytelling, strategy, and financial rigor.
 </li>
 <li>
 Strong commercial acumen with deep understanding of pricing, margin, and volume dynamics.
 </li>
 <li>
 Solid knitwear and category knowledge within high-volume retail environments.
 </li>
 <li>
 Ability to influence cross-functional partners without direct authority.
 </li>
 <li>
 Comfortable operating in a fast-paced, entrepreneurial setting.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required; relevant field preferred.
 </li>
 <li>
 5&ndash;8+ years of wholesale sales experience in apparel; mass-market/value retail strongly preferred.
 </li>
 <li>
 Prior Knitwear experience is strongly valued.
 </li>
 <li>
 Proven success opening new wholesale accounts and scaling existing ones.
 </li>
 <li>
 Experience managing large, complex wholesale programs with tight margin structures.
 </li>
 <li>
 Strong understanding of seasonal selling cycles, replenishment models, and open-to-buy processes.
 </li>
 <li>
 Demonstrated success leading buyer presentations and closing business.
 </li>
 <li>
 Experience partnering cross-functionally to build assortments that drive sell-through and profitability.
 </li>
 </ul>
 
 
 
 
 
 
 Benefits:
 
 
 
 <ul>
 <li>
 Paid Vacation
 </li>
 <li>
 Health Insurance
 </li>
 <li>
 401k Plan
 </li>
 <li>
 Hybrid Work - Employees are required to be in office at least 3 days a week
 </li>
 </ul>
 
 
 
 
 
 
 Salary Range
 
 :
 
 
 $100,000-$115,000 base + Performance Bonus
 
 
 
 Salary offered will be commensurate with experience.
 
 
 
</div>

Senior Account Executive (Mass Market)

Versace

<div>
 
 
 
 Responsibilities include:
 
 
 
 
 
 
 
 
 General
 
 
 <ul>
 <li>
 Lead training and adoption of My Versace (Clienteling App) in the US region by partnering with Retail and HQ teams to implement programs, identify opportunities and deliver results
 </li>
 <li>
 Partner with manger to present opportunities to identify, maintain and grow VIC customer base and other priority customer segments (e.g. new, locals, lapsed...)
 </li>
 <li>
 In collaboration with their manager and HQ, outline a targeted clienteling contact strategy (including client gifting) and activities calendar to keep an &ldquo;always-on&rdquo; approach to their experience with Versace
 </li>
 <li>
 With direction from retail leadership and manager, generate and propose action plans per boutique
 </li>
 <li>
 Coordinate development initiatives across retail &amp; digital channels and touch points
 </li>
 <li>
 Articulate best practices sharing in these regions
 </li>
 <li>
 Effectively manage interactions with cross functional partners (Events, retail, merchandising, digital)
 </li>
 </ul>
 
 
 
 
 
 Technical Responsibilities
 
 
 <ul>
 <li>
 Coordinate monthly Clienteling App training schedules for retail teams
 </li>
 <li>
 Collaborate with My Versace Project Manager and technical team to identify and resolve app bugs or discrepancies reported by the retail teams
 </li>
 <li>
 Support retail network with business critical requests and supplying client lists
 </li>
 <li>
 Oversee all administrative Clienteling app requests
 </li>
 <li>
 Compile data quality reports and distribute amongst the retail network
 </li>
 </ul>
 
 
 
 
 
 Experience &amp; Key Competencies:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required
 </li>
 <li>
 5+ years of work experience in CRM/Clienteling
 </li>
 <li>
 Experience within the luxury and/or fashion environment preferred
 </li>
 <li>
 Focused on customer satisfaction by continuously improving services, processes, collaborative capabilities
 </li>
 <li>
 A passionate, energetic team-oriented individual with strong analytical, interpersonal, creative and leadership skills
 </li>
 <li>
 Strong oral and written communication and presentation skills
 </li>
 </ul>
 
 
 
 
 
 Versace Perks:
 
 
 <ul>
 <li>
 Generous PTO &amp; Holiday Schedule
 </li>
 <li>
 Summer Fridays
 </li>
 <li>
 Exclusive Employee Sales
 </li>
 <li>
 401k Match
 </li>
 <li>
 Paid Parental Leave
 </li>
 <li>
 Commuter Benefits
 </li>
 </ul>
 
 
 
 
 
 At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
 
 
</div>

Associate Manager, CRM

TikTok

Advertising & Sales
 
Client Solutions Manager - Food & Bev - New York
 
Location
 :
 
New York
 
Employment Type
 :
 
Regular
 
Job Code
 :
 
A170982
 
Responsibilities
 
About the Team: 
TikTok’s Global Business Solutions (GBS) team is at the forefront of driving advertising innovation, offering scalable solutions for brands to connect with audiences in meaningful ways. Our Enterprise Ad Sales team partners with some of the largest global brands, enabling them to leverage TikTok’s unique platform to drive business impact. The GBS team thrives on creativity, collaboration, and results.
 
Responsibilities: 
<ul>
<li>Cultivate and maintain strategic partnerships with clients, serving as a trusted advisor and key point of contact for day-to-day client communications.</li>
<li>Develop and execute media strategies tailored to client goals.</li>
<li>Leverage deep product expertise to help clients activate full-funnel strategies — from brand awareness to performance — ensuring TikTok’s solutions are effectively aligned to client objectives.</li>
<li>Educate clients on TikTok’s products, platform updates, and best practices to drive campaign success.</li>
<li>Analyze campaign data to identify strategic optimizations and upsell opportunities, and provide clients with proactive performance insights and actionable recommendations.</li>
<li>Coordinate cross-functional teams and resources to deliver on long-term account plans and strategic client initiatives.</li>
<li>Diagnose and troubleshoot client issues alongside cross-functional teams, such as Product and Engineering.</li>
</ul>
Qualifications
 
Minimum Qualifications: 
<ul>
<li>4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.</li>
<li>Proficiency in analyzing and utilizing data tools such as Excel, Data Studio.</li>
<li>Ability to thrive in a fast-paced, rapidly evolving environment.</li>
<li>Must be willing to work in New York</li>
</ul>
Preferred Qualifications: 
<ul>
<li>Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms.</li>
<li>Proven track record of driving revenue growth, developing media strategy, and managing advertiser relationships.</li>
<li>Expertise in crafting and delivering compelling QBRs that address client needs and showcase TikTok’s platform capabilities through data-driven storytelling.</li>
<li>Familiarity with measurement frameworks and attribution models.</li>
<li>Experience diagnosing and solving technical problems in collaboration with product and engineering teams.</li>
</ul>
Job Information
 
【For Pay Transparency】Compensation Description (Annually)
 
The base salary range for this position in the selected city is $70800 - $133334 annually.
 
​
 
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
 
​
 
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
 
​
 
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
 
​
 
For Los Angeles County (unincorporated) Candidates: 
​
 
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
 
​
 
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
 
​
 
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
 
​
 
3. Exercising sound judgment.
 
​
 
About TikTok
 
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
 
​
 
Why Join Us
 
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
 
​
 
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
 
​
 
​
 
Diversity & Inclusion
 
​
 
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
 
​
 
TikTok Accommodation
 
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
 
https://tinyurl.com/RA-request

Client Solutions Manager - Food & Bev - New York

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