account executive

sales account manager

associate project manager

contracts team leader

creative director

client affairs director

<div>
 
 
 
 Job Summary;
 
 
 
 
 
 
 
 
 
 
 The Client Affairs Director is responsible for leading and managing all client-facing operations across the post-sales customer journey, including property handover, customer service operations, and call center management. This role ensures a seamless and positive customer experience from unit readiness through handover and ongoing client support.
 
 
 
 
 
 The Client Affairs Director plays a critical role in strengthening customer trust, enhancing brand reputation, and ensuring the successful delivery of projects from a client experience perspective. Real estate development experience is essential, while community management exposure is considered a strong advantage.
 
 
 
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Lead and manage the Client Affairs function, overseeing customer service, call center operations, and property handover activities to ensure a consistent and high-quality client experience.
 </li>
 <li>
 Develop and implement client service strategies, policies, and procedures to enhance customer satisfaction and strengthen long-term relationships with clients.
 </li>
 <li>
 Oversee the end-to-end handover process, ensuring proper coordination with Development, Construction, Finance, and Legal teams to deliver units to clients smoothly and in line with company standards.
 </li>
 <li>
 Ensure efficient management of customer inquiries, requests, complaints, and escalations across all service channels including call center, digital platforms, and customer service offices.
 </li>
 <li>
 Establish and monitor service level agreements (SLAs), quality standards, and operational procedures to maintain high performance in customer service and call center operations.
 </li>
 <li>
 Monitor client feedback, satisfaction surveys, and service performance data to identify improvement opportunities and enhance overall client experience.
 </li>
 <li>
 Coordinate with internal departments to resolve technical, contractual, or financial client issues and ensure timely resolution of client concerns.
 </li>
 <li>
 Develop reporting dashboards and performance metrics related to handover operations, customer satisfaction, service response times, and complaint resolution.
 </li>
 <li>
 Lead, mentor, and develop the Client Affairs team to ensure high performance, service excellence, and alignment with the company&rsquo;s customer experience strategy.
 </li>
 <li>
 Support the transition of clients from handover to community management or property management teams to ensure continuity of service and resident satisfaction.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Job Qualifications and Requirements
 
 
 
 
 
 
 
 
 - Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, Management, or a related field.
 </li>
 <li>
 Professional certifications in Customer Experience or Service Management are considered an advantage.
 </li>
 </ul>
 
 
 - Previous Experience:
 
 
 <ul>
 <li>
 Minimum 5 years in a leadership role in customer service, client relations, or customer experience within the real estate development sector.
 </li>
 <li>
 Proven experience managing property handover operations, customer service teams, and call center functions in real estate developers.
 </li>
 </ul>
 
 
 - Special requirements:
 
 
 <ul>
 <li>
 Community management or property management exposure is a plus.
 </li>
 <li>
 Strong knowledge of the real estate customer lifecycle including sales support, unit handover, and post-handover service.
 </li>
 <li>
 Strong problem-solving and conflict resolution capabilities with a customer-centric mindset.
 </li>
 <li>
 Ability to analyze customer feedback and operational data to drive service improvements.
 </li>
 </ul>
 
 
</div>

Client Affairs Director

Talent 360

<div>We are looking for an experienced Account Director to lead key client accounts, manage strategic relationships, and drive business growth. The ideal candidate will oversee account performance, lead a team of Account Managers and Executives, ensure client satisfaction, and collaborate with internal departments to deliver high-quality projects and services. 
Requirements 
<ul><li>
Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related field.</li><li>
12+ years of experience in Account Management, Client Services, or related fields.</li><li>
Minimum 4 years of experience in a leadership/director-level role.</li><li>
Strong background in managing corporate and B2B clients.</li><li>
Excellent leadership, communication, negotiation, and presentation skills.</li><li>
Fluent in Arabic and English.</li></ul><ul><li>
Experience within agencies, events, advertising, PR, or corporate client services is highly preferred.</li><li>
PMP or equivalent certificates is a must.</li></ul> 

Benefits 
<ul><li>
Competitive Salary Package.</li><li>
Social &amp; Medical Insurance.</li><li>
Career Growth and Leadership Opportunities.</li><li>
Dynamic and Professional Work Environment.</li><li>
Exposure to High-Profile Corporate Clients.</li></ul></div>

Account Director

IntouchCX

About IntouchCX
 
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
 
About the Job
 
Are you looking for an exciting new challenge? IntouchCX is looking for you!
 
As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.
 
We’re hiring a Director of Operations to be involved in all facets of the contact center operations including hiring, training, quality control, reporting, performance optimization and partner services. Our ideal candidate is a fearless leader with a drive to deliver extraordinary results.
 
As Director of Operations, You Will…
 
<ul>
<li>Drive “best practices” in all areas of responsibility</li>
<li>Ensure proper planning, staffing, training and development is achieved across all teams</li>
<li>Be responsible for ramp-up drives and goals</li>
<li>Create action plans for continuous growth and improvement, business development and client satisfaction</li>
<li>Drive results and performance optimization through client specific internal KPIs and financials, while ensuring Service Level Agreements are met with optimum quality and service</li>
<li>Direct and audit to ensure adherence to corporate policies and processes, while honoring client specific policies & processes</li>
<li>Support and drive the IntouchCX culture within teams and at our campuses, while also integrating partner culture</li>
<li>Motivate and inspire teams, while building trusting relationships throughout the organization</li>
<li>Develop and execute motivational incentives on the floor</li>
<li>Partner with stakeholders across the organization in a collaborative manner to ensure consistency within Operations</li>
<li>Maintain close auditing cadence through reporting, observations and personal contact</li>
<li>Work directly with Operations Workforce Optimization teams to deliver client staffing requirements</li>
</ul>
As Director of Operations, You Have…
 
<ul>
<li>Post-secondary diploma or degree with a major in Business</li>
<li>7 - 9 years of experience in contact center leadership, including managing cross-functional teams</li>
<li>5 years of relevant experience in client relationship management</li>
<li>Experience in analyzing/influencing profit & loss statements and performing cost analysis</li>
<li>Experience with maintaining and developing operational statistics, financial management information and results reporting</li>
<li>Excellent communication skills (listening, verbal and written) with the ability to communicate with various positions and departments</li>
<li>Excellent organizational and time management skills with the ability to work under tight deadlines</li>
<li>The ability and motivation to meet program and internal business KPIs</li>
<li>The ability to implement change and innovation throughout teams</li>
</ul>

Director of Operations

Kraft Heinz

<div>
 The Kraft Heinz Company is looking for a Scientific and Regulatory Affairs Specialist who will support scientific and regulatory activities to help ensure products comply with applicable regulations and internal standards. This role will collaborate cross-functionally to review product formulations, ingredients, labeling, and claims; prepare and maintain regulatory documentation; monitor regulatory changes; and provide guidance to internal stakeholders throughout product development and commercialization. The ideal candidate has a strong foundation in food science and regulatory requirements, excellent attention to detail, and the ability to communicate clearly with partners across R&amp;D, Quality, Legal, and Commercial teams.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for providing timely compliance input to all projects and ensure it meets and aligns with food compliance related laws, legislation, and regulations across Africa &amp; Trade markets
 </li>
 <li>
 Responsible to give compliance guidance in work streams, and to follow up, verify and validate execution of such actions by stakeholders
 </li>
 <li>
 Accountable for validating that ingredients, formulas, labelling, and claims are in full compliance with laws and regulations in markets been sold
 </li>
 <li>
 Communicate anticipated issues and provide regulatory support and compliance guidance for projects handled to the relevant stakeholders and forums
 </li>
 <li>
 Support a proactive strategic approach in regulatory function to identify, monitor, analyze early signals of upcoming regulations that might have impact in A&amp;T market, categorize them as per their likelihood and potential impact for the business.
 </li>
 <li>
 Build and maintain relationships with the relevant industrial groups and authorities to maintain awareness of new food legislations.
 </li>
 <li>
 Track- monitor and report on the completion of necessary changes that need to be done due to new regulations in order to prevent any penalties from authority.
 </li>
 <li>
 Drive cross-functional cooperation to effectively respond to regulatory related questions, challenges and issues raised for local, import and export products.
 </li>
 <li>
 Proactively identify and communicate SRA risk in any project or work stream
 </li>
 <li>
 Accountable to ensure risk assessment and mitigation plans are communicated to stakeholders
 </li>
 <li>
 Lead the registration process, collecting relevant documents, and keeping track of license expiration for the relevant SSA markets
 </li>
 <li>
 Drive a culture of scientific and regulatory affairs adherence to internal and external compliance processes and practices, driving continuous improvements opportunities
 </li>
 <li>
 Provide technical and legal labelling Information and support artwork approval process
 </li>
 <li>
 Ensure consistency and synergy in label &amp; declarations on packaging across A&amp;T markets (especially shared artworks)
 </li>
 <li>
 Scientific and regulatory affairs representation in all projects driven forums
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in pharmacy, Biotechnology, or Food Science
 </li>
 <li>
 5 years of experience in regulatory compliance/affairs preferably within a food, beverage, or consumer sector
 </li>
 <li>
 Experience working with Microsoft programs and system tools related to recipes and artworks
 </li>
 <li>
 Experience in translation is preferred
 </li>
 <li>
 Fluent in Arabic &amp; English, French is a plus
 </li>
 </ul>
</div>

Scientific & Regulatory Affairs Specialist – Africa & Trading

Kempinski Hotels

<div>
 
 
 Application Deadline:
 
 31 July 2026
 
 
 
 Department:
 
 Sales &amp; Marketing
 
 
 
 Location:
 
 Egypt - Cairo
 
 
 
 
 Description
 
 
 
 
 SCOPE
 
 
 
 Responsible for achieving hotel targets by optimizing revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.
 
 
 
 OVERALL OBJECTIVES
 
 
 
 The job of
 
 Sales Manager
 
 is executed satisfactorily when:
 <ul>
 <li>
 The Hotel achieves its Financial Objectives.
 </li>
 <li>
 The Sales Team that the person works with achieves their Revenue Objectives.
 </li>
 <li>
 The person achieves their Personal Objectives.
 </li>
 <li>
 The TTTT is carried out to the satisfaction of both the Director of Sales / Director of Sales &amp; Marketing.
 </li>
 </ul>
 
 MAIN RESPONSIBILITIES
 
 <ul>
 <li>
 Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
 </li>
 <li>
 Responsible for prospecting new accounts.
 </li>
 <li>
 Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.
 </li>
 <li>
 Conduct site inspections.
 </li>
 <li>
 Adhere to the Corporate SOP&rsquo;s.
 </li>
 <li>
 Follow up of tentative bookings in the assigned markets.
 </li>
 <li>
 Detailed knowledge of competitor set.
 </li>
 <li>
 Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
 </li>
 <li>
 Responsible for timely contracting from the client base responsible for.
 </li>
 <li>
 SMART contracting to ensure optimum yielding during annual rate negotiations.
 </li>
 <li>
 Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
 </li>
 <li>
 Assist the Director of Sales / Director of Sales &amp; Marketing in defining an annual sales action plan and execute set actions accordingly.
 </li>
 <li>
 Assist the Director of Sales / Director of Sales &amp; Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.
 </li>
 <li>
 Execute sales actions within set cost budget structure.
 </li>
 <li>
 Document all sales actions in SFA (S&amp;C).
 </li>
 </ul>
 Update OPERA contact database at all times.
 
 Cross sell other Kempinski Hotels.
 <ul>
 <li>
 Understand, and follow the Company Sales Vision.
 </li>
 <li>
 Participation in Duty Manager rota.
 </li>
 <li>
 Understand and strictly adhere to the Rules &amp; Regulations established in the Employees Handbook and the Hotel&rsquo;s policy on Fire, Hygiene, Health &amp; Safety.
 </li>
 <li>
 Ensure that all potential and real hazards are reported and rectified immediately.
 </li>
 </ul>
 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
 
 
 
 Key Responsibilities
 
 
 
 
 MAIN RESPONSIBILITIES
 
 <ul>
 <li>
 Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
 </li>
 <li>
 Responsible for prospecting new accounts.
 </li>
 <li>
 Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.
 </li>
 <li>
 Conduct site inspections.
 </li>
 <li>
 Adhere to the Corporate SOP&rsquo;s.
 </li>
 <li>
 Follow up of tentative bookings in the assigned markets.
 </li>
 <li>
 Detailed knowledge of competitor set.
 </li>
 <li>
 Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
 </li>
 <li>
 Responsible for timely contracting from the client base responsible for.
 </li>
 <li>
 SMART contracting to ensure optimum yielding during annual rate negotiations.
 </li>
 <li>
 Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
 </li>
 <li>
 Assist the Director of Sales / Director of Sales &amp; Marketing in defining an annual sales action plan and execute set actions accordingly.
 </li>
 <li>
 Assist the Director of Sales / Director of Sales &amp; Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.
 </li>
 <li>
 Execute sales actions within set cost budget structure.
 </li>
 <li>
 Document all sales actions in SFA (S&amp;C).
 </li>
 </ul>
 Update OPERA contact database at all times.
 
 Cross sell other Kempinski Hotels.
 <ul>
 <li>
 Understand, and follow the Company Sales Vision.
 </li>
 <li>
 Participation in Duty Manager rota.
 </li>
 <li>
 Understand and strictly adhere to the Rules &amp; Regulations established in the Employees Handbook and the Hotel&rsquo;s policy on Fire, Hygiene, Health &amp; Safety.
 </li>
 <li>
 Ensure that all potential and real hazards are reported and rectified immediately.
 </li>
 </ul>
 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
 
 
 
 
 
 
 
 Skills, Knowledge and Expertise
 
 
 
 
 EDUCATION:
 
 University graduate, Hotel Apprenticeship,
 
 Higher College Education.
 
 
 
 EXPERIENCE:
 
 Two (2) years experience in a Sales position, preferably in a 4/5 star hotel.
 
 
 
 LANGUAGE:
 
 <ul>
 <li>
 Local language &ndash; excellent oral and written skills (as applicable)
 </li>
 <li>
 English &ndash; excellent oral and written skills
 </li>
 <li>
 Additional language - beneficial
 </li>
 </ul>
 
 COMPETENCIES:
 
 To fill this position the candidate must have:
 <ul>
 <li>
 Planning/organization
 </li>
 <li>
 Adaptability
 </li>
 <li>
 Flexibility
 </li>
 <li>
 Initiative
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Selling skills
 </li>
 <li>
 Innovative ideas
 </li>
 </ul>
 
 TECHNICAL :
 
 <ul>
 <li>
 Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)
 </li>
 <li>
 Micros Fidelio Opera and Sales &amp; Catering
 </li>
 </ul>
 
 INDIVIDUAL
 
 
 CHARACTERISTICS:
 
 To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
 <ul>
 <li>
 People Oriented
 </li>
 <li>
 Passionate for European luxury
 </li>
 <li>
 Entrepreneurial
 </li>
 <li>
 Straightforward
 </li>
 <li>
 Interest to develop in the Sales department, communication, attention to details
 </li>
 <li>
 Organisational skills
 </li>
 <li>
 Problem solving &amp; decision making
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 About KempinskiFounded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
 
 
 Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
 
 
 For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
 
 
 In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
 
</div>

Sales Manager (Corporate) - Egyptians Only

Art Revo

Art Director &ndash; Video Production &amp; Visual DesignCompany: Art Revo Location: Remote Job Type: Full-TimeAbout Art RevoArt Revo is a creative marketing and content production agency specializing in branding, social media marketing, content creation, video production, and digital growth strategies. We work with businesses across various industries to create impactful content and marketing campaigns that drive results.We are looking for a highly creative Art Director with strong expertise in video production, visual design, and content creation. The ideal candidate will lead the creative vision behind our video campaigns, social media content, and brand communications, ensuring every project is visually compelling, strategically aligned, and executed to the highest standards.Key Responsibilities<ul><li>Lead the creative direction of video productions, social media campaigns, and branding projects from concept to final delivery.</li><li>Develop creative concepts, visual storytelling approaches, and campaign ideas aligned with client objectives.</li><li>Create and oversee mood boards, shot lists, storyboards, creative briefs, and visual guidelines.</li><li>Direct videographers, editors, designers, photographers, and content creators to ensure cohesive execution.</li><li>Review and approve video edits, graphic designs, animations, and creative assets before delivery.</li><li>Ensure visual consistency and brand alignment across all content and campaigns.</li><li>Provide creative direction during filming sessions, content shoots, and production planning.</li><li>Stay updated on video content trends, social media formats, creative tools, and emerging visual styles.</li><li>Present creative concepts and recommendations to internal teams and clients when required.</li><li>Manage multiple creative projects simultaneously while meeting deadlines.</li></ul>Requirements<ul><li>Proven experience as an Art Director, Creative Director, Senior Designer, or similar creative leadership role.</li><li>Strong portfolio showcasing video production, visual design, social media campaigns, and branding work.</li><li>Excellent understanding of visual storytelling, composition, branding, and content strategy.</li><li>Experience directing video shoots and collaborating with videographers, editors, photographers, and designers.</li><li>Strong knowledge of social media content formats and digital marketing creatives.</li><li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and familiarity with Premiere Pro, After Effects, or similar creative tools.</li><li>Strong communication, presentation, and leadership skills.</li><li>Ability to provide clear creative feedback and guide multidisciplinary creative teams.</li><li>Experience in a marketing agency environment is highly preferred.</li></ul>Preferred Qualifications<ul><li>Experience directing short-form content for Instagram, TikTok, YouTube, and Meta Ads.</li><li>Experience working with personal brands, professional services, fitness, lifestyle, or corporate clients.</li><li>Understanding of content performance, audience engagement, and creative testing.</li><li>Strong strategic thinking and creative problem-solving abilities.</li></ul>What We Offer<ul><li>Opportunity to work on diverse and exciting projects.</li><li>Collaborative and creative work environment.</li><li>Professional growth and leadership opportunities.</li><li>Exposure to international clients and brands.</li><li>Flexible remote working environment.</li></ul>How to ApplyPlease submit:<ul><li>Your updated CV/Resume.</li><li>Portfolio or portfolio link.</li><li>A brief introduction about your creative background and experience.</li><li>Email : doha.l@artrevo.net</li></ul>Only candidates with a strong portfolio in video production, content creation, and visual design will be considered.Work Location: Remote

Art Director – Video Production & Visual Design

Alumil MISR

<div>Are you ready to gain hands-on experience in a dynamic multinational environment?
The ALUMIL Egypt Summer Internship Program 2026 offers undergraduate students a unique opportunity to explore their field of interest, develop practical skills, and learn from experienced professionals through a one-month internship experience.
Available Tracks:
Business Track (Rotational)<ul><li>
Human Resources
</li><li>Marketing
</li><li>Finance
</li><li>Supply Chain
</li><li>️ Legal Track</li></ul><ul><li>
Corporate Legal Affairs
</li><li>Compliance &amp; Documentation
</li></ul>IT Track<ul><li>
IT Support
</li><li>Systems &amp; Business Applications
</li></ul>️ Engineering Track (Rotational)<ul><li>
Sales Engineering
</li><li>Technical Office
</li><li>Estimation
</li><li>Architecture
</li></ul>During the internship, participants will work on real business activities, gain exposure to daily operations, and collaborate with professionals across different departments. 
Requirements 
Undergraduate student currently enrolled in a university.
Students from relevant faculties are encouraged to apply.
Strong willingness to learn and develop professionally.
Good communication and teamwork skills.
Proficiency in Microsoft Office applications is a plus.
Ability to commit to the full internship duration.
Available during Summer 2026. 
Benefits 
<ul><li>
Practical hands-on experience in a leading multinational company.
</li><li>Exposure to real business and engineering operations.
</li><li>Mentorship and guidance from experienced professionals.
</li><li>Networking opportunities across different departments.
</li><li>Certificate of Completion upon successful participation.
</li><li>Opportunity to explore potential career paths and develop professional skills.</li></ul></div>

Summer Internship 2026

Explore 196+ Client affairs director in Egypt this July. Find roles across top companies and apply now to boost your career.