key account manager

account manager

sales manager

commercial manager

sales consultant

client customer manager

Technogym

<div>
 
 Our Company
 
 
 
 Technogym inspires
 
 55 million daily users
 
 to train using our
 
 innovative &amp; engaging solutions for fitness, sport and health
 
 . By promoting the
 
 wellness lifestyle
 
 of exercise, a balanced diet, and a positive mental approach, Technogym has rapidly grown into a success story of over 2,500 employees at 15 branches, expanding to more than 100 countries and has been selected as Official Supplier to 9 editions of the Olympic Games - from Sydney 2000 to Paris 2024.
 
 
 If you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams, you have the
 
 right spirit to join Technogym
 
 ! You will naturally fit with our culture if you work out and live a healthy lifestyle, are pro-active, determined and digital savvy. Move with us for a better world!
 
 
 
 Your Role
 
 
 
 We are looking for a Junior Key Account Executive to support our Regional Key Account Manager in managing and growing our key client relationships. In this role, you will focus on assisting with account planning, organizing client visits, tracking follow-ups, and maintaining accurate CRM data.
 
 
 This is an excellent opportunity to develop your account management skills within a supportive environment, learn from experienced mentors, and contribute meaningfully to our customer success initiatives.
 
 
 
 Your Impact
 
 
 
 <ul>
 <li>
 Develop a thorough understanding of key clients' needs and maximize annual revenues from assigned accounts for equipment, networks and services, in line with their annual budget and company seasonality. You will visit 100% of customer sites in the designated accounts
 </li>
 <li>
 Deliver an exceptional customer experience. This entails developing strong relationships with key stakeholders to enhance sales and customer retention, also managing cooperative relationships within the Technogym internal team &ndash; specifically sales support, logistics, after sales and accounts
 </li>
 <li>
 Improve P&amp;L and debtor days of each account. Be prepared to advise clients on funding solutions to finance projects and, internally, to provide timely, reliable and structured Forecasts and Pipeline Management to Sales Managers and HQs
 </li>
 <li>
 Salesforce Support: Manage data entry, updates, and reporting in our CRM to maintain clean, up-to-date information for all client interactions.
 </li>
 <li>
 Client Visit Planning: Help organize and schedule customer visits in coordination with the Regional Key Account Manager, preparing briefing notes and tracking outcomes.
 </li>
 <li>
 Customer Follow-Ups: Assist in follow-up communication with customers, tracking responses and providing support to ensure timely issue resolution.
 </li>
 <li>
 Market Awareness: Stay informed on trends within the fitness and wellness industry, assisting in identifying potential opportunities within key accounts.
 </li>
 <li>
 Reporting: Contribute to monthly and quarterly sales reports, assisting in performance tracking and strategic planning.
 
 
 
 </li>
 </ul>
 
 About You
 
 
 
 Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. Experience of, or a proven interest in the fitness industry is highly desirable, along with excellent account management/solution selling/strategic thinking/relationship skills.
 
 
 
 What You Should Bring
 
 
 
 <ul>
 <li>
 1-2 years of experience in a sales support or customer service role, ideally in a B2B environment.
 </li>
 <li>
 Basic knowledge of CRM systems (Salesforce preferred) and a willingness to learn.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 A proactive approach, with a positive, team-oriented attitude.
 
 
 
 </li>
 </ul>
 
 Technogym is an Equal Opportunities Employer
 
 
 
 We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
 
 
 Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true
</div>

Client Relationship Manager

NTT DATA, Inc.

<div>
 
 Make an impact with NTT DATA
 
 
 
 Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion &ndash; it&rsquo;s a place where you can grow, belong and thrive.
 
 
 
 Your day at NTT DATA
 
 
 
 As a Client Manager at NTT DATA, your role will center on building and nurturing relationships with our assigned accounts, ensuring client satisfaction, and driving expansion across all solution areas. You'll use our state-of-the-art tools and methodologies to understand clients' needs and offer tailored solutions that address their specific business requirements.
 
 
 You'll manage and grow relationships by leveraging strategic thinking and advanced planning skills, coordinating with our global network of offices to deliver exceptional client experiences. Your focus will include meeting revenue and margin targets while minimizing client churn and maximizing retention.
 
 
 By utilizing your extensive knowledge of the latest technology sales methods and trends, you will develop and implement account strategies. You'll work closely with key stakeholders to realize business opportunities, contribute to revenue growth, and support clients throughout their buying lifecycle.
 
 
 Your day will involve using tools like Salesforce.com to manage accounts, opportunities, pipelines, and forecasts. You will analyze the client's situation, plan strategically, and navigate various geographies to drive sales engagement and meet quota targets.
 
 
 Acting as the first point of contact, you'll address client issues and ensure consistent client satisfaction. You will use your expertise to transform clients' needs into actionable solutions, helping them achieve their business goals with our services.
 
 
 
 To thrive in this role, you need to have:
 
 
 
 <ul>
 <li>
 Strong sales business acumen, with a focus on planning and leveraging tools to meet business requirements.
 </li>
 <li>
 Proven skills in client engagement and management throughout the client lifecycle to improve relationships and drive sales growth.
 </li>
 <li>
 Deep knowledge of NTT DATA's offerings, client applications, use cases, and market trends.
 </li>
 <li>
 Ability to identify and advance opportunities at assigned clients and prospects.
 </li>
 <li>
 Extensive experience in global partner management and sales environments, with a focus on business development.
 </li>
 <li>
 Proficiency in using Salesforce.com or other CrM platforms.
 </li>
 <li>
 Capability to drive alignment to a common vision across multiple stakeholders.
 </li>
 <li>
 A collaborative mindset and the ability to adapt communication styles for diverse audiences.
 </li>
 <li>
 Proven ability to work independently, with strong problem-solving skills, and influence team members to achieve short- to medium-term goals.
 </li>
 <li>
 A bachelor's degree or equivalent in business or a sales-related field.
 
 
 </li>
 </ul>
 
 Workplace type:
 
 
 
 On-site Working
 
 
 
 About NTT DATA
 
 
 
 NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world&rsquo;s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&amp;D.
 
 
 
 Equal Opportunity Employer
 
 
 
 NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
 
 
 
 Third parties fraudulently posing as NTT DATA recruiters
 
 
 
 NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters&mdash;whether in writing or by phone&mdash;in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an
 
 @nttdata.com
 
 email address. If you suspect any fraudulent activity, please
 
 contact us
 
 .
</div>

Client Manager

Naqi For Trading

Key Responsibilities:<ul><li>Answer incoming customer calls or make outbound calls.</li><li>Provide accurate information about the company&rsquo;s products or services.</li><li>Handle customer complaints and work efficiently to resolve them.</li><li>Record call details and notes accurately in the company systems.</li><li>Transfer calls to the appropriate departments when necessary.</li><li>Adhere to company policies, procedures, and quality standards.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you saudi?</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>Work Location: In person

خدمة عملاء

Cisco

<div>
 Meet the team
 
 
 Splunk Professional Services (PS) is a growing and dynamic organization which plays a key role in the success of our customers. Our Customer Program Managers lead customers and partners through their Splunk journey from discovery through implementation of sophisticated solutions using a combination of management and technical skills. They are highly organized, strong communicators and have a real passion for driving successful customer outcomes. If you possess the ability to build relationships with both internal and external stakeholders, manage a portfolio of medium to high complexity customer projects and have established experience in commercial negotiations, project management procedures, consulting, and leading technology implementation projects, then this role may be exactly the challenge you are seeking.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Build customer trust through professional leadership, management and reporting of complex projects from kick off to successful delivery and close out
 </li>
 <li>
 Build and maintain project plans, including project P&amp;L, outlining tasks, landmark dates and allocation of resources aligned to statements of work (SOWs)
 </li>
 <li>
 Implement and maintain detailed project reporting, including Project burn rate, progress against plan, risks, dependencies and assumptions ensuring this is clearly reported to the key customer stakeholders
 </li>
 <li>
 Understand and assess the impact of any customer specific requirements, including any specific security and onboarding requirements (i.e. background checks, fingerprints, badging, network access, etc.)
 </li>
 <li>
 Identify and promote opportunities for Splunk products and services to meet additional customer requirements
 </li>
 <li>
 Maintain a regular cadence with the sales teams to understand the upcoming opportunities and the requirements for PS engagement
 </li>
 <li>
 Collaborates with Sales Engineering to ensure PS is engaged in a timely manner to have sight of and the ability to influence technical detail and content
 </li>
 <li>
 Build customer confidence in outcomes through leveraging methodologies, blueprints, templates, Service Offerings and successful experiences with related solutions
 </li>
 <li>
 Understands at a high-level the solution options available to meet customer requirements and know how to leverage the relevant SMEs to ensure outcomes are clearly defined and customer expectations set
 </li>
 <li>
 Effectively executes the RFP/SOW process in partnership with the sales teams and supporting PS teams
 </li>
 <li>
 Maintains accurate and up-to-date reporting, documentation, and system information to ensure there is accurate forecasting of both bookings and revenue
 </li>
 <li>
 Active involvement in remediation of customer problems, serving as customer advocate to ensure problems are effectively and rapidly resolved
 
 
 </li>
 </ul>
 
 Desired Skills And Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in technology, marketing, management or equivalent field
 </li>
 <li>
 5-10 years of proven experience in service and / or software sales or program management
 </li>
 <li>
 Strong understanding of lifecycle service, professional services and enterprise software agreements
 </li>
 <li>
 Ability to manage multiple customer personas and tailor communications accordingly both verbally and written
 </li>
 <li>
 Demonstrated leadership skills with experience managing teams and driving critical initiatives
 </li>
 <li>
 Proficient in forecasting, market analysis, and customer satisfaction metrics
 </li>
 <li>
 Proven experience leading delivery of sophisticated customer projects with cross-functional teams using waterfall and agile project delivery methodologies
 </li>
 <li>
 Professional Services tools familiarity; Professional Services Automation, CRM, Project Management tools, such as FinancialForce, Salesforce, Jira, etc.
 </li>
 <li>
 Technical competence; able to translate most customer requirements into proposals with minimal support from consultants / architects
 
 
 </li>
 </ul>
 
 
 Hours of work:
 
 
 48 hours per week
 
 
 
 
 Benefits:
 
 
 Healthcare and Insurance, Employee Stock Purchase program, Flexible Spending Benefit, Flex and Schooling Allowances and many more.
 
 
 
 
 Application start and end date:
 
 
 Starting 14th of January for approx. 4-6 weeks
 
 
 Why Cisco?
 
 
 At Cisco, we&rsquo;re revolutionizing how data and infrastructure connect and protect organizations in the AI era &ndash; and beyond. We&rsquo;ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
 
 
 Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you&rsquo;ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
 
 
 We are Cisco, and our power starts with you.
</div>

Customer Program Manager

Azeus Convene

<div>Description
Azeus Systems Limited is looking for an Account Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has already been recognized by reputable institutions across the globe. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries. .
Visit azeusconvene.com for more information.
Responsibilities:<ul><li>
Report to the regional manager and the head of global customer success.</li><li>
Manage approximately 20+ government accounts within the KSA region.</li><li>
Actively reach out to clients and guide best practices for our software.</li><li>
Develop strong relationships with existing accounts in the region.</li><li>
Generate Upsell.
</li><li>Generate Testimonial (Case Study, Video Testimonial, Reference Letter).</li><li>
Maintain complete, correct, and contemporary information in the PD (Organizations Page, Deals Page, People, Activities, and Notes).</li><li>
Conduct client onboarding and renewals as per the SOP.</li><li>
Schedule high-level client feedback meetings with key stakeholders
</li><li>Complete upgrades for clients using older versions
</li><li>Ensure clients complete the Convene Subscription agreement.</li><li>
Drive Change Management initiatives.</li><li>
Conduct Admin, Secretary, and Board Member training sessions.</li><li>
Deliver Refresher Session for all accounts.</li><li>
Demonstrate the entire product, including existing and new features, and handle customization requests.</li><li>
Prioritize and attend to direct customer requests promptly.</li><li>
Mitigate customer termination requests and focus on retention.</li><li>
Ensure no severe escalations from customers.</li><li>
Complete all tasks assigned by the Reporting Manager and maintain attendance and productivity standards.</li><li>
Coordinate with internal teams such as Support, Finance, Deployment, Legal, etc.</li><li>
Attend weekly/monthly meetings and report regularly.</li><li>
Record all client interactions in the CRM.</li></ul>
Qualifications:<ul><li>
Background in SaaS or IT solutions.</li><li>
Experience in account management within the software industry is preferred.</li><li>
Fluent in both Arabic and English.</li><li>
Based in KSA or willing to relocate within the assigned region.</li></ul></div>

Account Manager (Software Sales)- KSA National

ZainTECH

<div>
 
 The Account Manager - Government Sector is responsible for managing and developing relationships with government clients while supporting their digital transformation initiatives through ZainTECH's portfolio of ICT and digital solutions. The role focuses on maintaining strong client relationships, identifying growth opportunities, and ensuring the successful delivery of technology solutions including cloud, cybersecurity, data, and digital services.
 
 
 Working closely with internal technical, product, and delivery teams, the Account Manager ensures that client needs are addressed effectively while contributing to revenue growth, customer satisfaction, and long-term account development within the government sector.
 
 
 Responsibilities:
 
 
 
 Account Management
 
 
 <ul>
 <li>
 Manage relationships with assigned government sector clients, acting as a key point of contact for account-related activities
 </li>
 <li>
 Build strong relationships with client stakeholders and understand their business objectives and technology requirements
 </li>
 <li>
 Conduct regular account reviews to assess solution performance, identify improvement opportunities, and ensure customer satisfaction
 </li>
 <li>
 Monitor client engagement and proactively manage contract renewals and ongoing service requirements
 </li>
 </ul>
 
 
 ICT &amp; Digital Solutions Advisory
 
 
 <ul>
 <li>
 Develop a strong understanding of ZainTECH's technology portfolio, including cloud services, cybersecurity, data solutions, and digital platforms
 </li>
 <li>
 Work with clients to identify opportunities where ICT and digital solutions can support operational improvements and digital transformation goals
 </li>
 <li>
 Collaborate with internal technical teams to design and present relevant solutions to meet client needs
 </li>
 </ul>
 
 
 Business Development
 
 
 <ul>
 <li>
 Identify and pursue opportunities to expand services within existing government accounts
 </li>
 <li>
 Support the development of account plans to drive revenue growth and increase solution adoption
 </li>
 <li>
 Participate in the preparation and presentation of proposals, tenders, and solution recommendations
 </li>
 <li>
 Support pipeline development through engagement with new government entities or departments
 </li>
 </ul>
 
 
 Collaboration &amp; Devliery Coordination
 
 
 <ul>
 <li>
 Coordinate with internal teams including sales, technical, product, and delivery teams to ensure successful project execution
 </li>
 <li>
 Track and manage sales opportunities through CRM systems and maintain accurate account records
 </li>
 <li>
 Ensure smooth communication between internal stakeholders and client teams
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 4-6 years of experience in account management, sales, or business development within ICT, cloud, or technology-related industries
 </li>
 <li>
 Experience working with government or public sector clients is highly preferred
 </li>
 <li>
 Solid understanding of ICT and digital solutions including cloud computing, cybersecurity, and digital platforms
 </li>
 <li>
 Ability to understand client challenges and align technology solutions with business needs
 </li>
 <li>
 Strong communication, presentation, and relationship management skills
 </li>
 <li>
 Ability to manage multiple client engagements and coordinate internal teams effectively
 </li>
 <li>
 Self-motivated with a proactive approach to account development and opportunity management
 </li>
 <li>
 Bachelor's degree in Business, Information Technology, Computer Science, or a related field
 </li>
 <li>
 Familiarity with CRM tools such as Salesforce is an advantage
 </li>
 </ul>
</div>

Account Manager - Government Sector (Saudi National)

Chesamel Group

<div>
 
 
 Job Title:
 
 Customer Reference Manager/Marketing Communications
 
 
 
 Location:
 
 Saudi Arabia (Working across the META Region)
 
 
 
 Contract Length:
 
 9 months initially
 
 
 
 Start date:
 
 ASAP
 
 
 
 
 
 
 Who We Are
 
 
 
 Chesamel Group is an agile consultancy headquartered in London, focused on driving extraordinary growth for forward-thinking businesses through innovative, bespoke solutions. The team challenges traditional thinking to deliver transformative business outcomes using human ingenuity and advanced technology.
 
 
 We listen with intent, connect brilliant minds, develop bold ideas, and create solutions so our partners achieve extraordinary success. Which is why some of the world&rsquo;s biggest and best-known tech companies choose to work with us.
 
 
 
 
 
 
 The Team
 
 
 
 Chesamel has a large team of marketing experts delivering on client projects across the globe, ranging from fully integrated and embedded consultancy to ad-hoc on demand project delivery. You will be joining a collective focused on delivering excellent client servicing while leading business transformation for our clients.
 
 
 
 
 
 
 Our Client
 
 
 
 Our client helps millions of organisations empower their employees, serve their customers, and build what&rsquo;s next for their business, all with technology built in the cloud. Their products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. You will be embedded in a team dedicated to helping businesses ranging from enterprises to startups, educational institutions and government agencies to see the benefits of our technology come to life.
 
 
 
 
 
 
 The Role:
 
 
 
 This is a role based in Saudi working across the META/GCC region
 
 
 The role is focused on developing, managing, and amplifying customer success stories that demonstrate the value of our clients Cloud technology to C-level and IT decision-maker audiences across enterprise organisations.
 
 
 
 
 
 The Customer References Manager/Marketing Communications Manager will create and manage both written and visual content for digital and non-digital channels, partnering with a wide network across Cloud, including PR &amp; Comms, Campaigns, Brand, Analyst Relations, Product Management, Sales, and Field Marketing.
 
 
 
 
 
 This is a customer-facing role requiring strong storytelling, project management, and relationship-building skills to extract compelling narratives and deliver content that drives awareness, engagement, and demand generation across the META region.
 
 
 
 
 
 
 Core Responsibilities:
 
 
 
 
 Customer Reference Pipeline Management (35%)
 
 
 <ul>
 <li>
 Follow established processes to identify, onboard, and manage new customer references across the META region.
 </li>
 <li>
 Monitor reference progress, proactively follow-up with stakeholders, and remove operational roadblocks.
 </li>
 </ul>
 
 
 Customer Experience &amp; Advocacy (20%)
 
 
 <ul>
 <li>
 Ensure a strong day-to-day customer experience throughout onboarding and reference creation.
 </li>
 <li>
 Act as an advocate for customers, representing their stories accurately and empathetically.
 </li>
 </ul>
 
 
 
 
 
 Storytelling &amp; Content Development (25%)
 
 
 <ul>
 <li>
 Create compelling written and visual content that translates product value into audience-relevant solutions.
 </li>
 <li>
 Shape narratives that resonate with specific audiences across digital and offline channels.
 </li>
 </ul>
 
 
 Publisher &amp; Influencer Engagement (10%)
 
 
 <ul>
 <li>
 Maintain relationships with regional technology publishers and influencers to amplify customer stories.
 </li>
 <li>
 Coordinate content distribution to maximise reach and visibility
 </li>
 </ul>
 
 
 
 
 
 Cross-functional Collaboration (10%)
 
 
 <ul>
 <li>
 Partner with PR &amp; Comms, Campaign Managers, Brand, Customer Reference teams, Product, Sales, Channel &amp; Field Marketing, Customers, and Partners to deliver outputs.
 </li>
 <li>
 Coordinate complex workstreams and ensure alignment on priorities, messaging, and customer positioning.
 </li>
 </ul>
 
 
 
 
 
 Essential Qualifications &amp; Skills:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing or Similar field
 </li>
 <li>
 
 5 years experience
 
 in B2B Communications or Marketing Content Creation
 </li>
 <li>
 Cloud/Tech/SaaS background
 </li>
 <li>
 Excellent communication skills - written and presentation - in
 
 English and Arabic (Arabic is mandatory!)
 
 </li>
 <li>
 Meticulous grammar and proofreading skills
 </li>
 <li>
 Experience developing and managing technical content
 </li>
 </ul>
 
 
 
 
 
 Desirable Qualifications &amp; Skills:
 
 
 <ul>
 <li>
 Passionate, innovative approach to content strategy and customer marketing campaigns
 </li>
 <li>
 Creative agency management experience
 </li>
 <li>
 Strong collaboration skills with a positive, can-do attitude
 </li>
 <li>
 Excellent time management and flexible working style
 </li>
 <li>
 Experience managing
 
 complex programmes/projects
 
 with multiple stakeholders
 </li>
 <li>
 Strong project management abilities (schedule definition, scope control, stakeholder engagement)
 </li>
 <li>
 Creative problem solver and enthusiastic
 </li>
 </ul>
 
 
</div>

Marketing Communications Manager

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