client service representative - hybrid

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customer service representative ii Jobs in Seattle

customer service representative ii

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client service representative hybrid

Labcorp

<div>LabCorp is seeking a Client Service Representative to join our team!
SCHEDULE:
TUESDAY - SATURDAY
9:30AM - 6:00PM PACIFIC STANDARD TIME ZONE
LOCATION:
HYBRID
Work Location: 550 17th Ave. Suite 300. Seattle, WA 98122
Job Duties/Responsibilities<ul><li>
Act as a liaison between LabCorp, customers, and patients.</li><li>
Maintain understanding of lab operations across departments.</li><li>
Resolve routine requests using internal systems and procedures.</li><li>
Communicate professionally with internal and external customers.</li><li>
Clarify and confirm customer needs to provide solutions.</li><li>
Meet productivity, quality, and service standards.</li><li>
Identify root causes and help prevent recurring issues.</li><li>
Multi-task effectively.</li><li>
Research and resolve complex inquiries using databases.</li><li>
Review test forms for accuracy and correct discrepancies per standard operating procedures.</li><li>
Support initiatives to improve customer satisfaction and performance.</li><li>
Maintain accurate records and CRM data in compliance with HIPAA.</li><li>
Troubleshoot basic technical issues to minimize disruptions.</li><li>
Participate in activities designed to improve customer satisfaction and business performance.</li></ul>
Minimum Qualifications<ul><li>
High school diploma or GED equivalent</li><li>
1 or more years&rsquo; experience in a customer service role</li></ul>
Preferred<ul><li>
Associate degree</li><li>
1 or more years&rsquo; experience with a medical background</li><li>
1 or more years&rsquo; experience working in a contact center/call center environment.</li><li>
1 or more years&rsquo; experience working in the healthcare industry, such as a physician's office or a hospital.</li></ul>
Additional Job Standards<ul><li>
Reliable internet with compatible provider (minimum 50 Mbps download speed).</li><li>
1+ years&rsquo; experience with software (e.g., Microsoft Office, Verint, Salesforce, LIS).</li><li>
HIPAA-compliant, distraction-free workspace.</li><li>
Strong computer skills, including multitasking across systems and typing proficiency.</li><li>
Ability to troubleshoot and resolve basic technical issues independently.</li><li>
Strong verbal/written communication with active listening skills.</li><li>
Courteous with a strong customer service focus.</li><li>
Organized with effective time management in a multitasking environment.</li><li>
Self-motivated and able to learn/apply new processes and systems.</li><li>
Strong critical thinking and problem-solving skills.</li><li>
Takes ownership to ensure issue resolution.</li><li>
Team-oriented with ability to collaborate effectively.</li><li>
Flexible and responsive to changing priorities and workloads.</li><li>
Maintains professionalism in all customer interactions.</li></ul>
This position will work with physician offices, hospital laboratories, patients, and internal customers to ensure that all client needs are addressed accurately and efficiently. Will provide patient test results, technical information such as specimen requirements and test turnaround times, or investigate complex problems and provide resolutions, all while ensuring a world-class customer experience. The ideal candidate will be a superb communicator, passionate about customer service and patient care, proficient with computer navigation and typing, and can thrive in a fast-paced environment. Due to system compatibility and security protocols, certain ISPs may not support required VPN device or device management tools.
PAY RANGE $21 - $25
All job offers will be based on a candidate&rsquo;s skills and prior relevant experience and the terms of the collective bargaining agreement between Dynacare Northwest, Inc. and United Food and Commercial Workers Union, Local 21.
Benefits: Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), accrue up to 18 days of Annual Leave per year (includes 8 holidays) and Sick Leave (0.0333) hours of sick leave for each hour of work) capped at 64 hours per year, Tuition Reimbursement and the Employee Stock Purchase Plan.
If you are looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.</div>

Client Service Representative - HYBRID

Mercer Advisors

<div><div>Why Work at Mercer Advisors?

For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.*

Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible.

Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country.
<ul><li>Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron's top RIA ranking is based on a combination of metrics &ndash; including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron's to use the ranking in marketing. Please see important information about the ranking criteria methodology here.</li></ul></div> 
Job Summary:

The Associate Wealth Advisor focuses on deepening relationships with an established base of clients and organically growing their practice through referrals, while leveraging our unified in-house team of experts to help clients achieve their financial goals. The role supports a Senior Wealth Advisor and an existing book of business and is designed to be developmental for the Associate while providing leverage to the Senior Wealth Advisor.

Unlike other firms, Mercer has a dedicated Sales team so that our advisors can focus exclusively on their clients. Our advisors are client-focused fiduciaries who take pride in utilizing their advanced knowledge of financial planning and investments and their superior relationship skills to diagnose the needs of clients and propose solutions that fit each client's unique scenario. They're supported by a sophisticated technology platform and a team of experts in portfolio management, financial planning, tax, estate planning, and more. 

Key Responsibilities and Duties
<ul>
<li>Anticipates the Senior Advisor's needs, manages pre- and post-meeting deliverables, and helps to prioritize workflow to maximize the Senior Advisor's capacity for client growth.</li>
<li>Prepares for, participates in, and follows up after client meetings to ensure a seamless, high-touch client experience.</li>
<li>Participates in the development of financial solutions to clients, utilizing interpersonal communication and relationship building skills to gather information and share results with clients as needed.</li>
<li>Understands and deploys Mercer's broad set of solutions including tax, estate planning, insurance, and more to provide a comprehensive offering to our clients.</li>
<li>Actively builds technical, relational, and advisor capabilities with the expectation of increased client ownership (in coordination with the Senior Wealth Advisor) and responsibility over time.</li>
<li>Ensures adherence to compliance and regulatory policies as well as company standards of client care</li>
<li>Acts as a fiduciary, placing client interests and outcomes first</li>
</ul>
Required Knowledge, Skills and Abilities:

Education:
<ul>
<li>Bachelor's degree from an accredited institution (preferably Business, Economics, Accounting or Finance related); Master's degree a plus</li>
</ul>
Experience:
<ul>
<li>At least 5 years of job-related experience (Independent Advisor, Registered Representative, Securities Portfolio Manager, Financial Planner, Certified Public Accountant)</li>
</ul>
Certifications/Licenses:
<ul>
<li>Certified Financial Planner (CFP) designation required. In lieu of the CFP, the following certifications may be acceptable: Chartered Financial Consultant (ChFC), Personal Financial Specialist (PFS), Chartered Financial Analyst (CFA), Chartered Investment Consultant (CIC).</li>
<li>Series 65 required, unless any of the above designations qualify for an exemption in the applicable state(s)</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Advanced knowledge of the industry, financial products, and financial planning concepts</li>
<li>Superior communication skills, with the ability to effectively present investment, finance, and tax planning solutions to clients</li>
<li>Advanced knowledge of the economic landscape/general understanding of impact on the Firm and clients</li>
<li>Experience utilizing financial planning software</li>
<li>Expert at collaboration and willing to help others</li>
<li>Sales aptitude and experience is preferred</li>
<li>An entrepreneurial spirit and growth-mindset, with a positive attitude that contributes to a positive work environment</li>
</ul><ul><li>Strong core understanding of our investments and ISG, along with the ability to perform asset allocation and analysis for portfolio reviews</li>
<li>Comprehensive understanding of compliance requirements</li>
<li>Ability to travel up to 20% as required for client meetings, company training, etc.</li>
</ul>
Location: This is a Hybrid position with a strong preference for candidates to be located in Seattle, WA or Scottsdale, AZ.

Work Schedule: Business hours Monday through Friday. Will occasionally be expected to adjust work schedule to mirror that of the Senior Wealth Advisor to effectively serve client's needs.

Working Conditions: Hybrid schedule with a combination of remote and office work in a professional office environment. Working inside. Standing and sitting.<div>
Benefits:

Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following:
<ul>
<li>Company Paid Basic Life &amp; AD&amp;D Insurance</li>
<li>Company Paid Short-Term and Long-Term Disability Insurance</li>
<li>Supplemental Life &amp; AD&amp;D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance</li>
<li>Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan.</li>
<li>Kaiser Medical plans available in California</li>
<li>Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan.</li>
<li>Two comprehensive Dental Plans</li>
<li>Vision Insurance Plan</li>
<li>Dependent Care Savings Account for child and dependent care.</li>
<li>14 Company Paid Holidays including a full week off at Thanksgiving.</li>
<li>Generous paid time off program for vacation and sick days</li>
<li>Employee Assistance Plan</li>
<li>Family Medical Leave</li>
<li>Paid Parental Leave (8 weeks)</li>
<li>Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (8 weeks) to provide time for recovery, baby bonding, and enjoying your family time.</li>
<li>Adoption Assistance Reimbursement Program</li>
<li>Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life's challenges and more.</li>
<li>401(k) Retirement Plan with both Traditional and Roth plans with per pay period match as well as an after-tax option</li>
<li>Pet Insurance</li>
</ul>
We are not accepting unsolicited resumes from agencies and/or search firms for this job posting.

Mercer Advisors is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable federal, state, or local law. Mercer Advisors participates in E-Verify and complies with federal employment eligibility verification requirements.

If you need an accommodation during the application or hiring process, please email PeopleTeam@merceradvisors.com. This inbox is for accommodation requests only.

For information about applicant rights, required employment notices, E-Verify participation, and state specific disclosures, please review our Applicant Notices and Employment Rights.

If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here. 
CCPA Notice at Collection</div></div>

Associate Wealth Advisor (Pacific Time Zone)

Ranta CPA & Associates LLC

Position: Accounting Services ManagerAbout Ranta CPA + AssociatesRanta CPA + Associates is seeking an experienced Accounting Services Manager to lead and develop our business accounting services team. This is a leadership-focused role designed for a seasoned professional who excels at building teams, driving operational excellence, and contributing to firm strategy.Our firm is located in Lower Queen Anne, Seattle, Washington (USA). We serve both individuals and closely held businesses throughout the Pacific Northwest and United States, with particular focus on real estate, technology, hospitality, and professional services clients. Our firm operates two primary departments: tax and business accounting services.Role OverviewThis position leads the business accounting services department, overseeing a team of accountants who manage recurring and full-service accounting engagements for our diverse client base. The Accounting Services Manager is responsible for team leadership, operational workflows, quality assurance, compliance oversight, and strategic growth initiatives. This is primarily an internal management role with minimal direct client accounting work. The team members (staff accountants) will handle the operational accounting tasks (bank reconciliations, AR/AP, tax filings, payroll administration, etc.) while you focus on leadership, process improvement, client relationship oversight, and business development.Key ResponsibilitiesTeam Leadership &amp; Development<ul><li>Lead, mentor, and develop a team of accounting staff; conduct regular one-on-one feedback sessions and establish clear career development plans for each team member</li><li>Run weekly team meetings to establish service standards, align on goals, and build a positive, professional team culture</li><li>Provide thorough feedback and coaching on work quality, compliance, and professional growth</li><li>Foster a collaborative environment that attracts and retains top talent</li></ul>Process &amp; Quality Ownership<ul><li>Own the design and maintenance of team processes, procedures, templates, and internal service controls</li><li>Review all team work output, including state and local compliance filings, to ensure accuracy and adherence to firm standards</li><li>Establish and manage task management systems and deadline trackers to ensure timely delivery</li><li>Monitor and review monthly timesheets, reconcile against client budgets, and manage workload allocation</li></ul>Client Administration &amp; Oversight<ul><li>Oversee new client setup and existing client administration, recurring billing cycles, and scope of work tracking</li><li>Review and manage scope creep; communicate with clients regarding service adjustments as needed</li><li>Serve as the primary point of contact for operational client questions or concerns</li><li>Ensure consistent, professional client communication and service delivery</li></ul>Departmental Financial Responsibility<ul><li>Manage the business accounting services department finances, including recurring monthly/annual revenue forecasting, labor cost optimization, and software stack management</li><li>Monitor profitability by service line and client; identify efficiency opportunities</li><li>Evaluate and implement software tools and process improvements that enhance both client experience and internal operations</li></ul>Growth &amp; Strategic Contribution<ul><li>Understand and help refine the firm's client niches within business accounting services</li><li>Participate in business development activities; meet with prospective clients to evaluate fit and build relationships</li><li>Contribute to firm-level strategy and vision; engage in partnership-level discussions about growth and direction</li><li>Attend relevant industry conferences and continuing education to stay current on best practices</li><li>Continuously evaluate our software stack and identify process improvements that strengthen client experience and operational efficiency</li></ul>Qualifications<ul><li>7+ years of accounting experience (GL accounting, AR/AP, bookkeeping, or public/private accounting)</li><li>2+ years of direct supervisory or management experience; demonstrated ability to lead, develop, and evaluate team members</li><li>Strong knowledge of business accounting, bookkeeping, and operations management</li><li>Proficiency with accounting software platforms (QuickBooks Online/Desktop, Xero, Gusto, or similar systems), particularly cloud-based systems</li><li>Experience managing and optimizing workflows, processes, and procedures</li><li>Understanding of tax compliance and regulatory requirements for state/local filings, particularly WA state B&amp;O and payroll taxes</li><li>Strong written and verbal communication skills; ability to interact professionally with clients, staff, and stakeholders</li><li>Comfort with financial analysis and budget management</li><li>Strategic mindset with interest in contributing to firm growth and vision</li><li>Positive, collaborative work style; ability to balance high standards with team development and client service</li><li>CPA designation or active progress toward CPA certification preferred</li></ul>Who We're Looking ForAbove all, we seek a thoughtful leader who:<ul><li>Takes ownership of team and process improvements with initiative and follow-through</li><li>Balances operational rigor with people-first management</li><li>Communicates clearly and handles difficult conversations with professionalism and kindness</li><li>Thinks strategically about growth, efficiency, and the client experience</li><li>Is genuinely interested in the long-term success and direction of our firm</li><li>Enjoys mentoring others and seeing team members grow into their potential</li></ul>Compensation &amp; Benefits<ul><li>Compensation is based on experience, qualifications/certifications, and education</li><li>4% company-matching 401(k)</li><li>Medical and dental benefits with HSA eligibility</li><li>Full-time position (minimum 40 hours/week)</li><li>In-person work in our Seattle office; remote options available to team members with proven self-management and operational independence</li></ul>Work EnvironmentThis is a hybrid position based in our Seattle office &ndash; we would prefer someone in the Puget Sound region who can be in-office approximately 3 days per week. Remote work flexibility is available to team members with a track record of self-sufficiency and strong task management.Next StepsIf you are interested in joining our team, please respond to this ad with your resume, a brief cover letter outlining your management philosophy and experience, and answers to the included skills assessment. We encourage you to visit ranta-cpa.com to learn more about our firm, team, and the services we provide.We look forward to hearing from you.Ranta CPA + AssociatesJob Type: Full-timePay: From $140,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li></ul>Application Question(s):<ul><li>Please list the accounting software(s) you've used and your level of skill acquired.</li></ul>Education:<ul><li>Associate (Preferred)</li></ul>Experience:<ul><li>Management: 2 years (Required)</li><li>Accounting: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>CPA (Preferred)</li></ul>Work Location: Hybrid remote in Seattle, WA 98119

Accounting Services Manager

McGuireWoods LLP

<div>Overview:
<div>
McGuireWoods LLP is seeking a Legal Practice Assistant to support our Seattle area attorneys. The ideal candidate will have a strong background supporting a litigation practice and proven experience handling a high volume of time-sensitive tasks with accuracy and efficiency. This role requires a proactive, team-oriented professional who is dedicated to providing exceptional client service.</div><div></div><div> 
McGuireWoods, one of the world&rsquo;s leading law firms, has provided legal solutions to corporate, individual and nonprofit clients since 1834. Along with excellent benefits, McGuireWoods offers most employees a hybrid remote option allowing flexibility and work-life balance. Our Applicant Disclosures describe your rights. Our Privacy Statement describes how we will process and safeguard your personal data.</div>
Responsibilities:
<ul><li>Prepare exhibits, hearing binders, document productions, and schedule depositions.</li><li>
Handle mailings, deliveries, copying, and legal/court filings (paper and electronic) as needed.</li><li>
Respond to client inquiries promptly, addressing document revisions, scanning, file naming, photocopying, and other requests (billable and non-billable).</li><li>
Support new business intake, including conflict checks, drafting file opening requests, and preparing engagement letters.</li><li>
Maintain organized physical and electronic file systems, including intake, retention, retrieval, and closure per Records Department procedures.</li><li>
Draft, edit, and format legal documents and correspondence; generate document comparison reports.</li><li>
Manage attorney calendars, emails, phone calls, mail, and make travel arrangements.</li><li>
Enter and verify attorney time entries in the time management system accurately.</li></ul>
Qualifications:
<ul><li>5+ years of litigation experience in a legal environment.</li><li>
Notary Public preferred.</li><li>
Must have prior experience with e-filing in both state and federal courts.</li><li>
Proven ability to thrive in high-pressure, deadline-driven settings while managing multiple tasks.</li><li>
Strong interpersonal skills and a professional demeanor.</li><li>
Proficient in Microsoft Office with advanced word processing and proofreading skills.</li><li>
Highly organized, with excellent planning abilities and adaptability to changing priorities.</li></ul><div>
Have more questions? Connect with a recruiter directly.E1</div><div>
#LI-MM1</div></div>

Litigation Practice Assistant

Prism Behavioral Consulting

Administrative Assistant (Neurodiversity-Affirming ABA Practice)Hybrid/In-Person &ndash; Washington State $28&ndash;$34/hour | Full-Time | Flexible ScheduleAbout UsPrism Behavioral Consulting is a neurodiversity-affirming ABA practice committed to ethical, compassionate, and person-centered care. We believe in supporting individuals in ways that honor autonomy, dignity, and lived experience&mdash;and we&rsquo;re intentional about creating systems that reflect those values, not just clinically, but operationally as well.We&rsquo;re looking for an Administrative Assistant who understands the ABA field and aligns with a modern, affirming approach to the work.Position OverviewThis role is central to keeping our operations running smoothly. You&rsquo;ll support leadership, staff, and client systems while helping ensure our administrative processes are organized, ethical, and responsive.This is a great fit for someone who is detail-oriented, proactive, and comfortable navigating both structured systems and the real-world complexity of a growing ABA organization.What You&rsquo;ll DoOffice &amp; Operations Support<ul><li>Serve as a welcoming point of contact for staff and visitors</li><li>Manage phones, emails, and general inquiries</li><li>Maintain office hours and support in-person operations (minimum 50% in-office)</li><li>Organize, maintain, and share documents and reports</li><li>Coordinate supplies, errands, and administrative logistics</li><li>Maintain shared calendars, contact databases, and internal systems</li></ul>Scheduling, Attendance &amp; Payroll Support<ul><li>Assist with staff and client scheduling</li><li>Reconcile travel time and support payroll prep</li><li>Track attendance, coverage needs, and scheduling gaps</li><li>Conduct monthly attendance audits and report trends</li></ul>Compliance, Audits &amp; Insurance Tracking<ul><li>Audit schedules and session note completion</li><li>Track authorizations and insurance status</li><li>Cross-reference internal systems and insurance data</li><li>Support insurance-related communication and issue routing</li></ul>HR &amp; Onboarding Support<ul><li>Assist with new hire onboarding and orientation</li><li>Track credentialing requirements and expirations</li><li>Maintain confidential employee files (HIPAA-compliant)</li><li>Support HR-related administrative needs</li></ul>Technology &amp; Systems Support<ul><li>Provide basic support for systems (Google Workspace, Zoom, ABA software)</li><li>Manage shared inboxes and send assessment materials</li><li>Troubleshoot minor tech issues and escalate when needed</li></ul>What We&rsquo;re Looking ForRequired:<ul><li>High school diploma (or equivalent) + 1+ year in an administrative role</li><li>Experience in ABA, healthcare, or a clinical setting strongly preferred</li><li>Strong organization and task management skills</li><li>Excellent communication and customer service skills</li><li>Comfort working both independently and collaboratively</li><li>Proficiency with office software and database systems</li></ul>Values &amp; Fit (Equally Important):<ul><li>Understanding of the ABA field and its evolving ethical landscape</li><li>Commitment to neurodiversity-affirming, respectful, and trauma-informed practices</li><li>Ability to interact with clients, families, and staff with empathy and professionalism</li><li>Strong ethical standards (HIPAA, confidentiality, BACB-aligned conduct)</li><li>A mindset of curiosity, flexibility, and continuous improvement</li></ul>Additional Requirements<ul><li>Valid WA State driver&rsquo;s license and reliable transportation</li><li>Ability to pass background check and MVR requirements</li><li>Ability to lift up to 10 lbs and work on a computer for extended periods</li><li>Local travel up to ~10%</li></ul>Why Join Prism?<ul><li>Work in a practice that actively challenges outdated ABA norms</li><li>Be part of a team that values ethics, collaboration, and growth</li><li>Flexible scheduling with supportive leadership</li><li>Meaningful work that directly supports better systems for clients and clinicians</li></ul>Apply TodayIf you&rsquo;re someone who understands both the structure of ABA operations and the importance of doing this work in a way that respects neurodivergent individuals&mdash;we&rsquo;d love to hear from you.Pay: $28.00 - $34.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Seattle, WA 98109

Admin Assistant - Neurodiversity Affirming ABA Practice

Stoel Rives LLP

<div>Stoel Rives LLP has an immediate opening for a Litigation Practice Assistant in our Seattle office. This position provides legal and administrative support to attorneys in the Litigation practice group. This position reports to the Practice Assistant Supervisor. 
 
ESSENTIAL FUNCTIONS/RESPONSIBILITIES
Legal Document Preparation and Filing
Prepare template/shell pleadings and other legal documents; coordinate document production; revise, finalize, file and serve pleadings; and coordinate preparation of attorney and court working notebooks.
Word Processing
Keyboard correspondence and simple to complex legal documents and forms from transcription, handwritten drafts, or notes; apply track changes, formatting, and styles; proofread, format, edit, label and redact documents; transcribe voice mail messages and attorney dictation; and compare documents using document comparison software and produce redline comparison.
Timekeeping and Billing
Enter, proofread, and close timekeepers&rsquo; time entries in billing software; review, proofread, distribute, and track prebills and client invoices; manage complex prebills, incorporate edits, and mail out client invoices as needed; research and resolve billing problems and questions from clients and accounting as needed; and process expense reports and invoice disbursement requests.
Client Service
Communicate with clients and outside counsel via phone and email; work with clients to obtain signatures on legal documents; coordinate client travel for in-person meetings and hearings; and coordinate client holiday cards and gifts.
Teamwork
Work with and provide coverage for practice assistant team during times of need, such as heavy workload and unplanned or planned absences; delegate and coordinate projects with support departments; assist coworkers and timekeepers with questions related to technology or firm procedure; and participate in team meetings.
File and Document Management
Scan, copy, fax, print, and organize documents; request and review conflict reports; open new client/matters using firm&rsquo;s electronic records system; maintain electronic and physical files; retrieve documents from document management system and hard copy files; prepare and maintain notebooks; and transmit voluminous electronic documents via secure file sharing website.
Other Administrative Support
Maintain timekeepers&rsquo; calendars and monitor docketing deadlines; review documents and correspondence for important deadlines and information; maintain Outlook and Interaction contacts and working lists; distribute internal and external mail electronically and/or by hard copy; schedule meetings and coordinate reservations for conference rooms and lunches; track Continuing Legal Education (CLE) credits and prepare compliance reports to state bar associations; prepare and submit appropriate request form for business development or professional development expense approval; answer phone calls and relay phone messages; arrange travel; update and maintain practice group page on the firm&rsquo;s intranet; and comply with firm policies, including confidentiality, insider trading issues, etc.
Other duties as assigned. 
 
ESSENTIAL CAPABILITIES
Keep personally identifiable information, personal health information, and attorney/client privileged information confidential; prioritize daily responsibilities and special projects and readjust as priorities change ; coordinate resources to meet deadlines ; perform multiple tasks in a high-pressure, fast-paced environment; maintain a calm, courteous, and professional demeanor at all times; be a constant-learner, flexible, proactive, efficient and resourceful; take initiative, and follow through; solve problems; work independently and in an interactive team environment; have prompt, regular, and predictable attendance; have strong organizational, grammar, and proofreading skills; pay attention to detail; have outstanding interpersonal and client service skills; have clear, effective, and professional verbal and written communication skills; and be proficient and fluent in reading, writing, and verbal communication in English.
Technical Knowledge<ul><li>
Accurately type 50+ wpm</li><li>
Proficiency in Microsoft Office suite</li><li>
Experience with law firm software, such as iManage, Adobe Acrobat, Emburse, Laurel, Aderant, Intapp, Rendezvous, Box, Litera Compare, Metadata Assistant, WestlawNext, WestCheck, and InterAction is a plus</li></ul>
Physical/Mental Capabilities
Operate a telephone, personal computer, and all types of photocopy equipment and other necessary office equipment; read and comprehend handwritten and typed notes or instructions; type on a computer keyboard in a sitting or standing position for extended periods of time during a 7.5‑hour workday; learn and effectively use firm style and software applications; accurately proofread documents; accurately record and deliver phone messages; carry files, binders, and pouches of files for short distances. 
 
EDUCATION &amp; EXPERIENCE
High school diploma or GED equivalent required. At least three years of experience providing legal administrative support, preferably in the area of litigation law. Certificate or college degree in administrative assistant, legal assistant/secretary, or paralegal program, or related field in lieu of one year of work experience. Familiarity with local state and federal court procedures and electronic court filing preferred. Basic understanding of accounting preferred. 
 
NORMAL WORK HOURS
This is a hybrid position, is non-exempt, and eligible for overtime compensation. Regular office hours are 8:30 - 5 p.m., Monday through Friday.
How You Will Live Life Well at Stoel Rives: Compensation, Benefits, and More!
The pay range for this position is $59,000 - $98,000; however, the base compensation presented to a candidate may vary based on skills and overall experience. This salary range is based on market location.
In addition to base compensation, Stoel Rives has a total rewards program that includes an annual discretionary bonus and rich benefits offerings. For example, our benefits offerings include paid family &amp; medical leave, competitive PTO, and remote work options. We offer competitive and robust medical, dental, vision, life long-term disability, AD&amp;D, EAP, FSA and Voluntary Life, ADD, and LTC options. We also provide a generous firm-contributed health savings account, a pre-tax transportation/parking plan including an employer monthly subsidy of $100 for individuals who work 3+ days/week in the office, and an annual contribution into the employee&rsquo;s retirement plan.
No recruiters please.</div>

Litigation Practice Assistant (Legal Assistant/Secretary)

Infab

Medical Sales RepresentativeINFAB Corporation is an innovative medical device company that has been an innovator and leader in the radiation protection industry since inception in 1981. INFAB manufactures and sells an extensive product line including Radiation Protection, Patient Protection, Radiation Aprons, Lead,Composite, Non-Lead Aprons, Cassette Covers, Positioning Foam, Lead Glass, Gloves, Curtains, glasses, Head, Thyroid and Eye Protection, Apron Racks, X-Ray Barriers, and Customized Barriers &amp;Aprons.Sales Representative Job Summary:We are looking for a results-driven Sales Representative to actively seek out and engage customer prospects to introduce our company products and close sales.Sales Representative responsibilities include:<ul><li>Present, promote and represent the INFAB products and brand with professionalism and knowledge to existing and prospective customers</li><li>Grow business with both new and established accounts within your designated territory</li><li>Generate leads through cold calling and prospecting to establish new business</li><li>Maintaining positive business relationships to ensure future sales</li><li>Educating physicians and clinicians</li><li>Identifying opportunities to increase sales</li><li>Exceptional customer service skills</li><li>Analyze the territory and market potential</li><li>Provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability</li></ul>Requirements:<ul><li>Demonstrated and documented sales success (B2B or Hospital experience preferred)</li><li>Strong Communication &amp; Presentation skills</li><li>Excellent Analytical, Negotiation &amp; Organizational skills</li><li>Ability to travel within territory</li><li>Demonstrate the ability to prospect and develop/understand customer needs</li><li>Ability to sell effectively and professionally</li><li>Self-motivated and strong work ethic to achieve sales goals</li></ul>Offering:<ul><li>Salary plus Bonus</li><li>Car Allowance</li><li>Internet and Cell Phone Stipend</li><li>Health Insurance</li><li>401k</li><li>Vacation, Holiday and PTO</li><li>Opportunity for Advancement</li></ul>Application Deadline: 11/27/2021Job Type: Full-timePay: From $125,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Travel reimbursement</li><li>Vision insurance</li></ul>Work Location: On the road

Medical Sales Representative

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