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patient access representative 2 Jobs in Miami

patient access representative 2

client service representative

Royal Vet

<div>
 
 
 About Royal Vet
 
 
 
 Royal Vet is a new breed of veterinary clinic on a mission to reinvent the pet care experience.
 
 
 We are veterinarian-founded and veterinarian-led, putting the wellbeing of our staff at the forefront of what we do. In doing so, our team can consistently deliver compassionate primary and urgent care to pets in need.
 
 
 
 The Role:
 
 
 
 We are looking for a rockstar Receptionist / Client Service Representative (CSR) to join our growing team at our&nbsp;
 
 Miami&nbsp;
 
 clinics! Our Receptionists / CSRs play a critical role in helping our medical team deliver exceptional care to our patients.&nbsp;
 
 
 Your compassion and positive energy shine through as you greet customers and your attention to detail helps you support clinic operations. You are efficient, organized, collaborative and an excellent communicator.
 
 
 
 Key responsibilities:
 
 
 <ul>
 <li>
 Greet pet parents, handle inbound phone calls and take ownership of addressing customer requests
 </li>
 <li>
 Manage all administrative work, including: scheduling of appointments, coordinating follow ups and sending reminders, preparing exam rooms, and taking/recording of payments
 </li>
 <li>
 Liaise with our partners (including suppliers, laboratory services, technology providers) to support seamless day-to-day operations of the clinic
 </li>
 <li>
 Assist with other tasks relating to clinic operations, as needed
 </li>
 </ul>
 
 
 Your Qualifications
 
 
 <ul>
 <li>
 Excellent communications skills (verbal) in both English and Spanish (bilingual), excellent written communication in English
 </li>
 <li>
 Proven ability to prioritize, multitask, stay organized and work well in a fast paced environment
 </li>
 <li>
 Positive and welcoming attitude
 </li>
 <li>
 Exceptional organizational and time management skills
 </li>
 <li>
 Bonus if you have experience as a medical receptionist, specifically in the veterinary field
 </li>
 </ul>
 
 
 What&rsquo;s in it for you?
 
 
 <ol>
 <li>
 
 Be part of the solution:&nbsp;
 
 Play a key role in delivering exceptional veterinary care, while also playing part in reshaping the future of the industry for both vets and pets.
 </li>
 <li>
 
 A fun and distinctive culture:&nbsp;
 
 Be part of a culture intently built around offering balance, support and career growth to every team member.
 </li>
 <li>
 
 A modern, welcoming work environment:&nbsp;
 
 Work in a modern, tech-supported clinic that strikes a balance between beautiful aesthetics and thoughtful workflow.
 </li>
 <li>
 
 Competitive salary and benefits, such as:
 
 </li>
 </ol>
 <ul>
 <li>
 Health, dental, vision insurance
 </li>
 <li>
 Paid vacation
 </li>
 <li>
 401K
 </li>
 <li>
 In-clinic and community discounts
 </li>
 </ul>
 
 
 Come as you are. As a proud equal-opportunity employer, Royal Vet is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status.
 
 
</div>

Veterinary Receptionist/Client Service Representative

Truist

<div>The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)<div>
Please review the following job description:</div>
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client&rsquo;s financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES 
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 
1. Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary. 
2. Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience. 
3. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist. 
4. Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients&rsquo; unique needs. 
5. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines. 
6. Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning. 
7. Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines. 
8. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands. 
 
QUALIFICATIONS 
Required Qualifications: 
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
1. High school diploma or equivalent education 
2. Two years of teller or cash handling or client service experience 
3. Six months of client relationship building or sales experience 
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects 
5. Ability to master personal computer (PC) keyboard and software skills necessary for branch automation 
6. Ability to multi-task under time constraints 
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products 
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes 
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included 
 
Preferred Qualifications:
1. One year of client relationship building or sales experience 
2. Knowledge of advanced or complex branch transactions, risk management and loss prevention 
3. Experience with sourcing and prospecting for new clients and client relationship building 
4. General understanding of bank operations, policies and procedures 
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist&rsquo;s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist&rsquo;s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work</div>

Universal Banker- Miami Dade - North Biscayne

Universal Banker PT/20HR - Dadeland

<div>The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)<div>
Please review the following job description:</div>
Responsible for providing an industry leading client service experience both in person and on the phone through the development and expansion of new and existing client relationships. Provides financial solutions that meet client needs based on consultative conversations and referrals to other business partners for additional business growth opportunities. Will be cross trained to perform required teller duties as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES 
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor to include teller transactions, which are not mentioned below. Specific activities may change from time to time. 
1. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines. 
2. Contributes to meeting or exceeding client service as well as individual and branch sales targets by offering products and services with a focus on developing, expanding and retaining relationships. 
3. Supports team sales process by conducting consultative conversations and acting upon or referring more complex client needs or financial goals to other internal specialists. 
4. Participates fully in all components of the established Truist Retail Community Bank Leadership Routines 
5. Commits to advancing individual knowledge of sales techniques and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings, applicable training classes and web-based learning. 
6. Advises on consumer lending options and takes loan applications. 
7. Adheres to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines. 
8. Ensures a consistent client service experience by engaging clients with smiling, courteous conversation while conducting transactions and uncovering needs. This may include handling teller transactions and sharing responsibility for greeting clients and helping them navigate within the branch. 
QUALIFICATIONS 
Required Qualifications: 
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
1. High school diploma or equivalent education 
2. 2 years of client sales and service experience 
3. Experience with sourcing and prospecting for new clients and client relationship building 
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects 
5. Demonstrated proficiency in basic computer applications, such as Microsoft Office 
6. Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check which includes meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements 
7. Ability to multi-task under time constraints 
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes 
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included
Preferred Qualifications: 
1. Associate&rsquo;s degree or higher 
2. Demonstrated ability to handle multiple priorities under time constraints 
3. Excellent verbal and written communication skills 
4. Ability to respond in a professional manner with a high level of service quality 
5. Experience with discussing, recommending and selling various deposit, credit and retirement products to consumer and small business clients 
6. Demonstrated ability in meeting or exceeding sales goals 
7. General understanding of bank operations, policies and procedures
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist&rsquo;s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist&rsquo;s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work</div>

Relationship Banker/SR - Midtown

Enterprise Mobility

<div><h3 class="jobSectionHeader">Overview</h3><div>
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.</div><div></div><div> 
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Experience Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.</div><div></div><div> 
This pay for this position starts at $20.73</div><div></div><div> 
This position is located at Miami International Airport - 3900 NW 25th Str Miami, FL 33142</div><div></div><div> 
We offer:</div><ul><li>
Paid time off</li><li>
Employee rental car discounts</li><li>
Retirement savings plan including 401k with matching profit sharing</li><li>
Health Insurance</li><li>
Life Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Training and development</li></ul><div></div><div> 
Apart from religious observation, must be willing to work 7-days a week including weekends and holidays. Available schedules listed below:</div><div></div><div> 
Thursday- Monday 6:00 pm - 2:30 am Tuesday/Wednesday: OFF</div><div>
Thursday- Monday 4:30 pm - 1 am Tuesday/Wednesday: OFF</div><div></div><h3 class="jobSectionHeader"> 
Responsibilities</h3><div>
We are hiring now for immediate openings. Responsibilities include:</div><ul><li>
Meet and greet customers in a professional, friendly, and timely manner</li><li>
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services</li><li>
Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment</li><li>
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information</li><li>
Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors</li><li>
Place outgoing calls for callback management, and miscellaneous calls as assigned</li><li>
Assist to assess condition of rental upon return</li><li>
Notify Management of any known customer problems</li><li>
Notify Management of any known vehicle problems and any required vehicle maintenance</li><li>
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training</li><li>
Perform miscellaneous and backup duties job-related duties as assigned</li><li>
Seek to improve job performance through self-assessment, skill development, training and goal setting</li><li>
Maintain a regular and reliable level of attendance and punctuality</li><li>
Perform miscellaneous job-related duties as assigned</li></ul><div></div><div> 
Equal Opportunity Employer/Disability/Veterans</div><div></div><h3 class="jobSectionHeader"> 
Qualifications</h3><ul><li><div>
Must be at least 18 years old</div></li><li><div>
High School Diploma or G.E.D. required</div></li><li><div>
Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support</div></li><li>
Must possess a valid driver&rsquo;s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years</li><li>
No drug or alcohol related conviction on driving record in the past 5 years</li><li>
Must be willing to accept $20.73/hour</li><li>
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</li><li>
Apart from religious observation, must be willing to work 7-days a week including weekends and holidays. Available schedules listed below:<div>
Thursday- Monday 6:00 pm - 2:30 am Tuesday/Wednesday: OFF</div><div>
Thursday- Monday 4:30 pm - 1 am Tuesday/Wednesday: OFF</div></li></ul></div>

Customer Experience Representative - Miami International Airport

Bank of America

<div>Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. 
 
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates&rsquo; physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. 
 
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. 
 
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! 
Job Description: 
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.
Responsibilities:<ul><li>
Executes the bank's risk culture and strives for operational excellence</li><li>
Builds relationships with clients to meet financial needs</li><li>
Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations</li><li>
Grows business knowledge and network by partnering with experts in small business, lending, and investments</li><li>
Manages financial center traffic, appointments, and outbound calls effectively</li><li>
Drives the client experience</li><li>
Manages cash responsibilities</li></ul>
Required Qualifications:<ul><li>
Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client</li><li>
Collaborates effectively to get things done, building and nurturing strong relationships</li><li>
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives</li><li>
Is confident in identifying solutions for new and existing clients based on their needs</li><li>
Communicates effectively and confidently and is comfortable engaging all clients</li><li>
Has the ability to learn and adapt to new information and technology platforms</li><li>
Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)</li><li>
Applies strong critical thinking and problem-solving skills to meet clients' needs</li><li>
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations</li><li>
Efficiently manages time and capacity</li><li>
Focuses on results while acting in the best interest of the client</li><li>
Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance
</li><li>English and Spanish Language Required</li></ul>
Desired Qualifications:<ul><li>
Experience in financial services and knowledge of financial services industry, products and solutions</li><li>
One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals</li><li>
Six months of cash handling experience</li><li>
Bachelor's Degree or business-relevant Associate&rsquo;s Degree such as business management, business administration or finance
</li></ul>Skills:<ul><li>
Adaptability</li><li>
Business Acumen</li><li>
Customer and Client Focus</li><li>
Oral Communications</li><li>
Problem Solving</li><li>
Account Management</li><li>
Client Experience Branding</li><li>
Client Management</li><li>
Client Solutions Advisory</li><li>
Relationship Building</li><li>
Business Development</li><li>
Pipeline Management</li><li>
Prospecting</li><li>
Referral Identification</li><li>
Referral Management</li></ul>
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40</div>

Relationship Banker - Brownsville Financial Center - English and Spanish Language Required

Consular Outsourcing BLS Services Inc

Job Responsibilities:&middot; Client facing &ndash; answering queries, advising applicants, managing disputes&middot; Customer Service &ndash;attending phone calls/emails&middot; Collection of visa applications &amp; document scrutiny for visa processing, attestation &amp; legalization services&middot; Biometrics capture (Photo &amp; Fingerprints)&middot; Cash collection &amp; POS entry&middot; Data Entry with 100% Accuracy - complete the application life cycle in system&middot; Provide applicants with information on all Value-added services&middot; Admin duties: photocopying/scanning/filing/inventory&middot; Complete the delivery of passport to applicant via courier or pick-up&middot; Other duties as assignedRequired Experience &amp; Qualifications:&middot; Excellent communication skills in English &amp; Spanish&middot; Minimum Education: Associates Degree or Bachelors&middot; Computer savvy with working experience of Microsoft Office&middot; Hands on experience in updating/creating reports&middot; High level of attention to detail under stringent timelines&middot; Flexible with work hours (Day shift only)&middot; Must be willing to produce background verification check upon hireJob Type: Full-timePay: $19.00 per hourBenefits:<ul><li>Paid time off</li></ul>Application Question(s):<ul><li>Are you willing to produce a background verification check upon hire?</li><li>Are you Filipino National or have dual Nationality?</li></ul>Experience:<ul><li>Data entry: 1 year (Preferred)</li></ul>Willingness to travel:<ul><li>50% (Required)</li></ul>Work Location: In person

Customer Service Associate

Explore 360+ Client service representative in Miami this March. Find roles across top companies and apply now to boost your career.