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client services representative event travel coordination remote

Travel Planning Careers

<div>
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  Job Title:
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 Client Services Representative - Event &amp; Travel Coordination (Remote)
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  About The Role
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 We are seeking a Client Services Representative to support client communication and coordination related to events, travel arrangements, and scheduling. This role focuses on ensuring a smooth and organized experience by assisting with logistics, timelines, and client support.
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  Key Responsibilities
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   Communicate with clients via email and online platforms
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   Assist with scheduling consultations and managing timelines
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   Support coordination of travel and event-related details
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   Maintain accurate and organized client records
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   Provide updates, confirmations, and follow-ups as needed
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   Collaborate with internal team members to support service delivery
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  Qualifications
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   Strong communication and organizational skills
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   Ability to manage multiple tasks and priorities
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   Detail-oriented with a client-focused approach
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   Comfortable working independently in a remote setting
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   Proficiency with digital tools and communication platforms
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  Preferred (Not Required)
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   Experience in customer service, administrative support, or coordination
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   Familiarity with scheduling or booking systems
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  What We Offer
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   Remote work environment
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   Structured onboarding and training
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   Ongoing support and development opportunities
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   Collaborative team environment
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 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Client Services Representative – Event & Travel Coordination (Remote)

Residence Inn by Marriott

<p>Tru/Home2 by Hilton Atlanta Airport College Park</p><p><b>Summary:</b><br/>As a key member of the sales team, the Sales and Service Coordinator has influence and accountability for the revenue generation of the properties. Reporting to the Director of Sales, the Sales and Service Coordinator will be responsible for maintaining the highest level of competencies to help the property to achieve its business goals.</p><p><b>Essential Duties and Responsibilities include the following but not limited to:</b></p><ul><li>Self-starting personality with an even disposition to effectively communicate with guests, team members and community.</li><li>Respond in a professional and courteous manner to telephone inquiries for groups and events.</li><li>Qualify inquires / sales leads to find out client needs and asses if hotel is the right fit.</li><li>Provide hotel information accurately and in a timely manner.</li><li>Input group contracts, recaps, rooming lists, and reservations as they are received from the sales department.</li><li>Process Commissions/Rebates/Brand Rewards.</li><li>Manage sales marketing materials required for packaging, advertising, and promotion of company products and/or services (e.g., sales kits, trade-show supplies, VIP amenities, site inspections, etc.)</li><li>Reports to the Director of Sales and works closely with Sales manager</li><li>Assist with special reservations to include V.I.P. reservations and packages.</li><li>Ensure that all group reservations, rates and routing, and resumes are properly detailed and set up prior to the group arrival. Attend Resume Meetings.</li><li>Conduct site visits, guest room tours, property tours, special guest requests.</li><li>Create files, handling of mail, faxes, etc.</li><li>Maintain a professional appearance at all times and to conduct personal behavior in a mature professional manner when representing the hotel or company.</li><li>Reserve and block meeting space and detail Banquet Event orders</li><li>Assure meeting space is set-up and ready for all meeting and functions.</li><li>Coordinate with various departments the activities related to booked business.</li><li>Assist with the coordination and planning of special client events.</li><li>Must be able to meet work schedule which may include weekends.</li><li>Perform other duties as assigned.</li><li>Comply with attendance rules and be available to work on a regular basis.</li><li>Provides for a safe work environment by following all safety and security procedures and rules.</li></ul><p><b>Qualification Requirements:</b></p><ul><li>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>Must have exceptional customer service skills.</li><li>Possess excellent written, verbal, and organizational skills.</li><li>Computer literacy is a must.</li><li>Demonstrated ability to perform multiple tasks in a busy environment and remain flexible.</li><li>Ability to work well in a team environment.</li></ul><p><b>Education and/or Experience:</b> College degree preferred. High school diploma or general education degree (GED) and two years related experience and/or training in a hotel sales environment; or equivalent combination of education and experience.</p><p><b>Language Skills:</b> Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on- one and small group situations to customers, clients, and other associates of the organization.</p><p><b>Mathematical Skills: </b>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.</p><p><b>Reasoning Ability: </b>Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.</p><p><b>Physical Demands</b>: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to ensure individuals with disabilities to perform the essential functions.</p><p>While performing the duties of this job, the associate is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The associate is occasionally required to walk and reach with hands and arms.</p><p>The associate must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</p><p>Job Type: Full-time</p><p>Pay: $17.50 - $19.00 per hour</p><p>Experience:</p><ul><li>Hilton Hotel: 1 year (Required)</li></ul><p>Work Location: In person</p>

Sales Cordinator

robo

<p><b>Pay:</b> $20.00 - $23.00 per hour</p><p><b>Position Overview</b></p><p>This is a travel position. Travel to customer site required. The Field Service Engineer/Robotics Operations Coordinator ensures smooth day-to-day functioning of Robotics system in live customer operations. This role focuses on rectifying bot errors in the field, coordinating with remote team and customers, and ensuring accurate reporting of issues while maintaining operational continuity.</p><p>Responsibilities:</p><p><b>1. Field Error Rectification</b></p><ul><li>Respond to and rectify bot errors in real-time while the bot is running in the field.</li><li>Monitor, document, and resolve operational issues detected in the field and GM Tower system in coordination with the remote team.</li></ul><p><b>2. Escalation &amp; Coordination</b></p><ul><li>Escalate recurring or unresolved issues to the Maintenance team.</li><li>Move bots requiring hardware repair to the maintenance cage and update the database.</li><li>Raise JIRA/ServiceDesk tickets as and when required and track them down to closure.</li></ul><p><b>3. Floor Barcode Management</b></p><ul><li>Inspect floor barcodes during routine field rounds.</li><li>Replace damaged/missing barcodes and update them in tower wherever replaced.</li></ul><p><b>4. Customer &amp; System Support</b></p><ul><li>Act as the first point of contact for operational troubleshooting.</li><li>Support continuous improvement initiatives by providing field feedback to Maintenance and remote hardware support team.</li></ul><p><b>Skills &amp; Qualifications:</b></p><ul><li>Diploma / Certification in Mechanical, Electrical, or Industrial Engineering (or equivalent technical field).</li><li>Experience in field support, operations, or automation/robotics preferred.</li><li>Strong problem-solving and quick decision-making skills in live operations.</li><li>Familiarity with warehouse automation systems and barcode management is a plus.</li><li>Basic IT/system knowledge for database updates.</li><li>Excellent communication and customer-handling skills.</li><li>Ability to work in rotating shifts, including weekends and nights.</li><li>Good attitude &amp; willingness to learn and grow.</li></ul><p>Pay: $20.00 - $23.00 per hour</p><p>Work Location: In person</p>

Robotics Field Service Technician

NuHarbor Security

<div><h2 class="jobSectionHeader"><b>The Company</b></h2>
<p>
Every day, NuHarbor Security improves the cybersecurity of our clients by making it stronger and easier to understand. Our comprehensive suite of security services, from strategic advising to 24-hour monitoring and management, provide an organizational view of security that is focused on results and recommendations that are valuable for both business and technical leaders. We're growing quickly because our clients, and the general market, are looking for these outcomes and for the data it gives them to explain, promote, and justify, their security investment and mission.</p>
<h2 class="jobSectionHeader"><b>
The Role</b></h2>
<p>
The Senior Security Analyst is a senior individual contributor within the NuHarbor Managed Services Security Operations team. This role serves as the technical anchor on shift, conducting deep investigations, producing client-ready documentation, and actively raising the quality of the team's work through mentorship and technical shift ownership. Senior Security Analysts are expected to operate with minimal direction, self-assign to the most complex open problems, and deliver work that reflects NuHarbor's commitment to technical excellence and client outcomes.</p>
<p>
.</p>
<p><i>
What you'll do</i></p>
<ul>
<li>Live by the NuHarbor corporate values: Help Clients Win, Always Improve, Protect the House.</li>
<li>Own investigations end-to-end from initial alert through root cause analysis, attack chain reconstruction, and client-ready written narrative.</li>
<li>Correlate across SIEM, EDR, and identity telemetry to identify what alerts missed, not just what they flagged.</li>
<li>Self-assign to difficult, ambiguous, or high-priority work without requiring direction, including work that falls outside defined lanes.</li>
<li>Support the Security Analyst team with alert triage, classification, disposition, and escalation within SLA requirements.</li>
<li>Identify and communicate security gaps and mitigations in the context of client environments.</li>
<li>Communicate proactively with the Security Operations Manager on active threats, escalations, and items requiring leadership visibility.</li>
<li>Facilitate client-facing meetings including incident briefings, escalation reviews, and threat landscape discussions.</li>
<li>Produce ticket documentation that requires no editorial cleanup, every ticket must include an evidence trail, analyst reasoning, disposition rationale, and a plain-language client summary</li>
<li>Remain current on emerging threats, CVEs, and attacker techniques relevant to client environments.</li>
<li>Support the onboarding of new clients onto NuHarbor Security Services and Platforms.</li>
<li>Train, mentor, and support junior analysts, including structured coaching on investigation methodology, documentation standards, and client communication.</li>
<li>Review escalations to clients from junior analysts prior to client delivery, ensuring investigative completeness and documentation quality.</li>
<li>Develop and refine automation playbooks to reduce alert volume and improve analyst workflow.</li>
<li>Contribute tuning feedback, noise identification, and alert fidelity assessments to the Detection Engineering program, in coordination with DE leadership.</li>
<li>Develop recommendations and enhancements to mature a client's cybersecurity program.</li>
<li>Coordinate with NuHarbor clients and internal stakeholders during and after incident response activities.</li>
</ul>
<p><i>Your foundation. The requirements for this role:</i></p>
<ul>
<li>Bachelor's Degree and five (5) years of experience. Experience should be in a cybersecurity field and should include relevant industry certifications.
<ul><li>In lieu of a degree, two (2) years of experience in a related technology field and relevant industry certifications are required.</li>
</ul></li><li>Demonstrated experience with SOC operations, executing security event triaging and tuning.</li>
<li>Demonstrated experience writing runbooks and support procedures.</li>
<li>Demonstrated experience executing Monitoring and Response across multiple phases, containment, eradication, and recovery, in a SOC or MSSP environment.</li>
<li>Demonstrated experience with security event triaging and threat hunting executed through both a SIEM and EDR toolset.</li>
<li>Hands on experience with at least two of the following Endpoint Detection and Response (EDR) and Security Orchestration Automation and Response solutions.
<ul><li>CrowdStrike</li>
<li>Microsoft Defender</li>
<li>Microsoft Sentinel</li>
<li>Splunk Enterprise Security</li>
</ul></li><li>Demonstrated experience with scripting in at least one language (Python, PowerShell, or equivalent) in a manner that supports automation solutions.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Previous experience in technical support or security-focused role.</li>
<li>Willing and able to work Sunday - Thursday, 8:30am - 5:00pm.</li>
<li>Must be authorized to work within the United States.</li>
</ul>
<p><i>Additional capabilities that will differentiate you for this role:</i></p>
<ul>
<li>Bachelor's Degree and seven (7) or more years of experience in cybersecurity with progressive responsibility in SOC, MDR, or MSSP environment.</li>
<li>Holds at least two relevant industry certifications (GCFA, GCIH, CEH, CISSP, etc.)</li>
<li>Demonstrated experience communicating and presenting to executive level client stakeholders.</li>
<li>Technical writing and reporting experience.</li>
<li>Experience executing initial triaging and response through a SOAR platform.</li>
<li>Experience with multiple operating systems (Linux, MacOS, Windows), their command lines, processes, and file systems.</li>
<li>Experience with memory and storage forensics.</li>
<li>Experience with static and dynamic malware analysis.</li>
<li>Demonstrated ability to translate complex technical findings into clear, business-relevant narratives for non-technical audiences.</li>
<li>Experience with data science techniques (clustering, anomaly detection, data normalization, etc.</li>
<li>General systems administrator experience.</li>
<li>Fluency with the MITRE ATT&amp;CK framework as an active investigation and communication tool.</li>
<li>Experience working in multiple cybersecurity disciplines (i.e. Penetration Testing, Threat, Information Assurance, Engineering, etc.)</li>
</ul><h2 class="jobSectionHeader"><b>The Rewards</b></h2>
<p><i>
What you can expect:</i></p>
<ul>
<li>The engagement and support of company leadership who recognize the challenge of marketing a complex cybersecurity service in a chaotic market.</li>
<li>An organization that recognizes and rewards employee commitment and contribution to our customers' satisfaction and success</li>
<li>Growth in your career and capabilities as you help to chart a path to improving customer interactivity and service adoption.</li>
<li>A collaborative and driven working environment in a rapidly growing company and market</li>
<li>A fun and social working environment where you are encouraged to be your true self.</li>
</ul>
<p>You can also expect competitive salary and benefits, including paid time to give back in your community and generous PTO.</p>
<p>
The salary for this role is targeted in the 110K - 135K, based on Burlington, VT salaries. Geographical location will be taken into consideration in salary offer.</p>
<p>
We are purpose driven. We, as an organization, above anything else protect the house first and then help our customers win. If this sounds like the kind of organization you'd like to be a part of, we'd like to hear from you.</p>
<p><b>
AAP/EEO Statement</b></p>
<p>
The Equal Employment Opportunity Policy of NuHarbor Security is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. NuHarbor Security hires and promotes individuals solely based on their qualifications for the job to be filled.</p>
<p>
NuHarbor Security believes that employees should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.</p></div>

Senior Security Operations Analyst

CPG Beyond

<div><div>Title: Assistant Manager, Service Operations</div>
<div>Location: Atlanta, GA</div>
<div></div><div><div><b>POSITION SUMMARY</b></div>
<div>The Assistant Manager, Service Operations provides hands-on leadership and operational oversight for multiple service crews supporting mission-critical facilities. This position is responsible for ensuring safe, efficient, and high-quality execution of installation, commissioning, and maintenance services across assigned lines of business.</div>
<div>The Assistant Manager plays a key role in technician development, operational coordination, and customer satisfaction while enforcing company policies, safety standards, and regulatory compliance. This role serves as a critical link between field operations and senior management, ensuring performance expectations are met and continuously improved.</div>
<div></div><div><b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b></div>
<ul><li>Provide day-to-day leadership, supervision, and administrative oversight of multiple service crews.</li>
<li>Manage crews across multiple lines of business, including coordination between HVAC and DC Power teams.</li>
<li>Plan, implement, and maintain work systems, procedures, and policies that promote operational efficiency and technician performance.</li>
<li>Delegate tasks, establish priorities, and set clear deadlines for teams.</li>
<li>Perform site walks, labor assessments, and estimating for potential new work opportunities.</li>
<li>Enforce all safety programs, ensuring adherence to OSHA, EPA, and company safety standards.</li>
<li>Ensure operational, maintenance, and emergency Methods of Procedure (MOPs) are strictly followed.</li>
<li>Maintain a high standard of service quality by enforcing customer service expectations and quality control measures.</li>
<li>Identify, analyze, and document operational or project deficiencies and develop corrective action plans to prevent recurrence.</li>
<li>Maintain familiarity with applicable federal, state, and local codes, regulations, and industry standards.</li>
<li>Communicate job expectations clearly and consistently.</li>
<li>Monitor, evaluate, and appraise employee performance.</li>
<li>Coach, train, motivate, and mentor technicians to support skill progression and workforce development.</li>
<li>Address performance issues through counseling, corrective action, and disciplinary processes as needed.</li>
<li>Foster an inclusive, professional, and open communication team environment.</li>
<li>Actively listen to feedback from team members and resolve workplace issues or conflicts.</li>
<li>Review and approve weekly timesheets and labor reporting.</li>
<li>Develop and review SOPs, MOPs, EOPs, JHAs, and other technical documentation and reports.</li>
<li>Maintain accurate operational records and contribute to continuous improvement initiatives.</li>
<li>Travel to additional locations as required (approximately 25&ndash;30%).</li>
</ul><div><b>QUALIFICATIONS</b></div>
<div><b>Education/Experience</b></div>
<ul><li>High school diploma or equivalent required.</li>
<li>Demonstrated knowledge of OSHA and EPA standards related to construction and services.</li>
<li>Experience writing technical documentation, including MOPs, SOPs, JHAs, and operational reports.</li>
<li>Strong organizational, analytical, and problem-solving skills.</li>
</ul><div><b>Computer Skills</b></div>
<ul><li>Excellent written and verbal communication skills.</li>
<li>Ability to communicate effectively with technicians, management, and customers.</li>
<li>Proficiency with Microsoft Office and general business software applications.</li>
</ul><div><b>Certificates and Licenses</b></div>
<ul><li>OSHA certification preferred.</li>
<li>Must be a U.S. citizen.</li>
</ul><div><b>Supervisory Responsibilities</b></div>
<div>This position supervises multiple crews within the Service Operations Department. Responsibilities are carried out in accordance with company policies and applicable laws and include interviewing, hiring, training, assigning work, evaluating performance, rewarding and disciplining employees, and resolving complaints or operational issues.</div>
<div><b>Physical Demands</b></div>
<div>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>
<ul><li>While performing the duties of this job, the employee is regularly required to sit; standing and walking are required.</li>
<li>The noise level in the work environment is usually moderate.</li>
<li>The employee must occasionally lift and carry up to 50 pounds.</li>
</ul><div><i>The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.</i></div>
<div></div><div><i>CPG Beyond, INC is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.</i></div>
<div></div><ul><li><i>We utilize E-Verify</i></li></ul>
<div><i>#LI-TG1</i></div></div></div><div></div>

Assistant Manager, Service Operations

Jewish Family & Career Services of Atlanta, Inc

<div>Description:
<p>
Atlanta, GA | Clinical Services | Full-Time| On-site</p><p><br>
</p><p>Be the first compassionate connection for people seeking care.</p><p>
Jewish Family &amp; Career Services of Atlanta (JF&amp;CS) is seeking a Clinical Intake Specialist to support clients, families, referral partners, and the Clinical Services team through a responsive, organized, and trauma-informed intake experience. This role is ideal for a warm, detail-oriented professional who can balance empathy, confidentiality, administrative accuracy, and sound judgment while helping individuals access mental health services.</p><p>
The Clinical Intake Specialist will work in person at the Dunwoody office and will help ensure that clients are guided efficiently from first contact through assessment, scheduling, insurance review, referral coordination, and connection to the appropriate level of care.</p><h3 class="jobSectionHeader"><b>
The Role at a Glance</b></h3><ul><li>
Reports to the Director of Business Operations</li><li>
Supports the Clinical Services division through client intake, scheduling, documentation, and coordination</li><li>
Conducts preliminary phone screenings and helps determine appropriate services and level of care</li><li>
Coordinates with clinicians, administrative staff, referral sources, clients, and families to create a seamless intake experience</li><li>
Full-time, in-person role based at the Dunwoody office</li></ul><p><br>
</p><h3 class="jobSectionHeader"><b>What You&rsquo;ll Be Responsible For</b></h3><ul><li>
Conduct preliminary phone screenings and intake assessments to understand client needs, assess risk, and identify appropriate services.</li><li>
Monitor waitlists and coordinate client assignment to clinicians based on availability, clinical fit, and service needs.</li><li>
Schedule intake appointments in collaboration with clinicians and administrative team members.</li><li>
Provide clear, compassionate information about available mental health services, treatment options, and the intake process.</li><li>
Maintain professional, empathetic communication with clients, families, referral sources, and internal team members.</li><li>
Respond appropriately to crisis situations by following established protocols and connecting clients to necessary support.</li><li>
Attend staff meetings, consultation meetings, and related clinical team discussions.</li><li>
Accurately document client information, health history, insurance details, referral information, and other required data in the electronic health record system.</li><li>
Review insurance coverage and benefits to support accurate billing, reimbursement, and client communication.</li><li>
Collaborate with clinical staff, administrative personnel, and referring providers to support continuity of care.</li><li>
Track monthly intake metrics requested by leadership, including referral-to-first-appointment timing, call volume, declined-service reasons, and related data.</li><li>
Identify opportunities to improve intake workflows, streamline processes, and enhance the client experience.</li><li>
Coordinate and train intake volunteers as needed.</li><li>
Support front desk operations and perform other duties as assigned.</li></ul><p><b>
 You May Be a Great Fit If You Are</b></p><ul><li>
Compassionate, patient, and comfortable speaking with individuals who may be experiencing stress or uncertainty.</li><li>
Highly organized and detail-oriented, with strong follow-through and documentation habits.</li><li>
A clear communicator who can explain processes, gather information, and maintain professionalism.</li><li>
Calm and thoughtful when handling sensitive conversations or urgent client needs.</li><li>
Collaborative and able to work closely with clinical, administrative, and referral partners.</li><li>
Committed to confidentiality, ethical practice, and respectful service for clients and families.</li><li>
Proactive about improving processes and supporting a positive client experience.</li></ul>
Requirements:
<p><b>
What You Bring</b></p><ul><li>
Bachelor&rsquo;s or master&rsquo;s degree in psychology, social work, counseling, healthcare administration, or a related field.</li><li>
Experience in intake coordination, client support, behavioral health, healthcare administration, or a similar client-facing role.</li><li>
Strong interpersonal and communication skills, including the ability to demonstrate empathy while maintaining professional boundaries.</li><li>
Experience using electronic health record systems or the ability to learn new systems quickly.</li><li>
Strong attention to detail when managing client records, documentation, scheduling, and insurance-related information.</li><li>
Ability to handle stressful situations and emotionally sensitive conversations with sound judgment.</li><li>
Knowledge of mental health terminology, diagnostic criteria, treatment modalities, and intake procedures preferred.</li><li>
Familiarity with insurance verification, billing procedures, HIPAA, clinical ethics, and client confidentiality preferred.</li><li>
Willingness to learn about Judaism and Jewish families.</li><li>
Availability to work some evening hours as needed to meet client demand.</li></ul><h3 class="jobSectionHeader"><b><br>
Why JF&amp;CS?</b></h3><p>
At JF&amp;CS, the intake experience is an essential part of connecting people to care with dignity, respect, and compassion. In this role, you will help individuals and families take the first step toward support while working with a mission-driven team committed to clinical excellence, access to services, and meaningful community impact.</p><h3 class="jobSectionHeader"><b>
What We Offer</b></h3><ul><li>
Up to 20 days of paid time off (PTO) annually, prorated in the first year</li><li>
Paid holidays</li><li>
Comprehensive health, vision, and dental insurance</li><li>
401(k) with employer matching</li><li>
Paid parental leave</li></ul><p><br>
Candidates selected for employment must successfully complete a pre-employment background screening and drug screening. Employment is contingent upon satisfactory results for both. In addition, tuberculosis (TB) testing and fingerprinting may be required, as applicable.</p><h3 class="jobSectionHeader"><b>
Equal Opportunity Employer Statement</b></h3><p>
JF&amp;CS is an equal opportunity employer, committed to providing a workplace free from harassment and discrimination. We embrace our employees&rsquo; unique qualities, which fuel interest, innovation, and business success. As an EEO employer, JF&amp;CS will engage in interactive dialogue regarding any accommodation requested based on medical or religious considerations.</p></div>

Clinical Intake Specialist

The Home Depot

<p>Position Purpose:<br/></p><p>The Sr. Analyst, MET Strategic Initiatives will be responsible for managing multiple programs and projects in support of the Merchandise Execution Teams (MET). The projects encompass developing business process initiatives that drive value to The Home Depot.<br/>Responsibilities include the creation of business cases, process flows and project plans. The ability to manage the creation of new business models, performance analysis, and business process validation while following up on third party relationships, leading project teams, working with suppliers on new programs, assessing costs and benefits. Provide advanced skills in the creating project plans and event calendars, managing project risk factors, and identifying trends in business and retail industry as well as cross functional calibrations. Exhibit strong leadership, project and client management, and leadership skills while managing process flow and obtaining success for MET Operations.<br/></p><p>Key Responsibilities:<br/></p><p>35% Manage third party relationships in introduction of new value added services. Analyze key metrics to evaluate program success. Produce updates and deliverables on success and/or opportunities. Present findings to large parties and the ability to provide clear communication for all levels and audiences.<br/>25% Provide overall support for multiple concurrent projects, on-time and on budget. Manage assigned projects within the scope/prioritization of overall team project portfolio.<br/>15% Develop comprehensive and effective plans for controlling the project scope, schedule and cost baseline, and monitor the project execution to ensure that the plan in being followed. Communicate deliverables and challenges.<br/>15% Establish strong relationships with MET field teams, suppliers and Store Support Center resources to deliver the required projects and integrate them into ongoing operations.<br/>10% Lead project risk definition and determine mitigation approaches. Monitor project activities for the occurrence of risk and take timely action to mitigate risk.<br/></p><p>Direct Manager/Direct Reports:<br/></p><p>This position reports to the Sr. Manager.<br/>This position has 0 direct reports.<br/></p><p>Travel Requirements:<br/></p><p>Typically requires overnight travel 5% to 20% of the time.<br/></p><p>Physical Requirements:<br/></p><p>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.<br/></p><p>Working Conditions:<br/></p><p>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.<br/></p><p>Minimum Qualifications:<br/></p><p>Must be eighteen years of age or older.<br/>Must be legally permitted to work in the United States.<br/>Proficiency with Microsoft Office; Project Management programs<br/></p><p>Preferred Qualifications:<br/></p><p>2-3 years of work experience managing multiple complex projects<br/>Exceptional written and oral communication skills<br/>Strong multi-program management skills with experience in organizing, prioritizing, planning, and executing multiple high visibility, large scale programs with suppliers from definition through implementation and deployment<br/>Must exhibit the ability to balance multiple initiatives in parallel and function in an autonomous manner in a rapidly changing environment<br/></p><p>Minimum Education:<br/></p><p>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.<br/></p><p>Minimum Years of Work Experience:<br/></p><p>2<br/></p><p>Competencies:<br/></p><p>Process Management for Continuous Improvement - Understands how to organize people and activities, how to separate and combine tasks into the efficient workflow, knows what to measure and how to measure it, can simplify complex processes, and can identify opportunities for synergy and integration.<br/>Solid track record of leadership and management skills. High degree of problem-solving and decision making ability, directing (and following up) on the work of others.<br/>Proven ability to manage positive business partnerships and perform in complex cross-functional environment. Establishes and maintains two-way dialogue with others on work and results.<br/>Demonstrated ability to present complex terminology to diverse audiences at various levels.<br/>Systems understanding to include relational databases/extraction tools, MS Office<br/></p>

Senior Business Analyst, MET Strategic Initiatives

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