client solutions manager

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.
 
 
 What you&rsquo;ll do as the Client Success Manager 1:
 
 
 Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 <ul>
 <li>
 Order Fulfillment &ndash; Process orders and quotes in a timely and accurate manner
 </li>
 <li>
 Create quotes and orders flawlessly.
 </li>
 <li>
 Meet or exceed customer/contract SLAs on Quote delivery
 </li>
 <li>
 Meet or exceed customer/contract SLAs on Order placement
 </li>
 <li>
 Continuously monitor open orders and expedite where needed
 </li>
 <li>
 Provide comprehensive and timely communication to customers and Sales
 </li>
 <li>
 Relationship Building &ndash; Develop solid relationships with Zones customers.
 </li>
 <li>
 Interact with customers on a daily basis.
 </li>
 <li>
 Establish relationships with multiple people in multiple departments
 </li>
 <li>
 Constantly communicate outstanding orders, constraints and alternatives.
 </li>
 <li>
 Coordinate and encourage Zones team member interactions with accounts
 </li>
 <li>
 Customer Service &ndash; Provide for Customer operational and reporting needs.
 </li>
 <li>
 Provide proactive action to provide 5 star service.
 </li>
 <li>
 Have a complete understanding of the Zones Service Catalog
 </li>
 <li>
 Be the first and primary line of contact on all customer issues and concerns
 </li>
 <li>
 Engage Sales to coordinate communication of service and needs.
 </li>
 <li>
 Ensure that timely and impactful reporting is provided to the customer
 </li>
 <li>
 Sourcing &ndash; Process, coordinate and manage to off catalog customer requests.
 </li>
 <li>
 Ensure custom catalog maintenance on Zones Connect
 </li>
 <li>
 Process project worksheets for inventory allocations
 </li>
 <li>
 Monitor and coordinate inventory management activities. (Hardware)
 </li>
 <li>
 Monitor and provide support activities on Customer contracts (Software)
 </li>
 <li>
 Project Management &ndash; Conduct account planning and coordination of needs.
 </li>
 <li>
 Actively participate in pipeline growth and maintenance activities
 </li>
 <li>
 Uncover future needs through constant value driven interactions.
 </li>
 <li>
 Understand account dynamics and look for ways to increase profitability
 </li>
 <li>
 Understand Zones automation capabilities and look for opportunities to provide those services to customers.
 </li>
 <li>
 Coordinate with PMO or Enterprise Operations on new customer roll outs
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 Experience in Enterprise level sales
 </li>
 <li>
 Strong customer service skills and commitment to meet or exceed customer requirements
 </li>
 <li>
 Excellent organization skills and process expertise
 </li>
 <li>
 Ability to work in a fast-paced environment and meet aggressive deadlines
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Ability to negotiate, influence, and persuade
 </li>
 <li>
 Analytical with excellent problem-solving skill
 </li>
 <li>
 Ability to work with little or no supervision
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 8:00 PM to 5:00 AM (Pk time)
 
 
</div>

Client Success Manager – 1

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.
 
 
 What you&rsquo;ll do as the Client Success Manager 1:
 
 
 Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 <ul>
 <li>
 Order Fulfillment &ndash; Process orders and quotes in a timely and accurate manner
 </li>
 <li>
 Create quotes and orders flawlessly.
 </li>
 <li>
 Meet or exceed customer/contract SLAs on Quote delivery
 </li>
 <li>
 Meet or exceed customer/contract SLAs on Order placement
 </li>
 <li>
 Continuously monitor open orders and expedite where needed
 </li>
 <li>
 Provide comprehensive and timely communication to customers and Sales
 </li>
 <li>
 Relationship Building &ndash; Develop solid relationships with Zones customers.
 </li>
 <li>
 Interact with customers on a daily basis.
 </li>
 <li>
 Establish relationships with multiple people in multiple departments
 </li>
 <li>
 Constantly communicate outstanding orders, constraints and alternatives.
 </li>
 <li>
 Coordinate and encourage Zones team member interactions with accounts
 </li>
 <li>
 Customer Service &ndash; Provide for Customer operational and reporting needs.
 </li>
 <li>
 Provide proactive action to provide 5 star service.
 </li>
 <li>
 Have a complete understanding of the Zones Service Catalog
 </li>
 <li>
 Be the first and primary line of contact on all customer issues and concerns
 </li>
 <li>
 Engage Sales to coordinate communication of service and needs.
 </li>
 <li>
 Ensure that timely and impactful reporting is provided to the customer
 </li>
 <li>
 Sourcing &ndash; Process, coordinate and manage to off catalog customer requests.
 </li>
 <li>
 Ensure custom catalog maintenance on Zones Connect
 </li>
 <li>
 Process project worksheets for inventory allocations
 </li>
 <li>
 Monitor and coordinate inventory management activities. (Hardware)
 </li>
 <li>
 Monitor and provide support activities on Customer contracts (Software)
 </li>
 <li>
 Project Management &ndash; Conduct account planning and coordination of needs.
 </li>
 <li>
 Actively participate in pipeline growth and maintenance activities
 </li>
 <li>
 Uncover future needs through constant value driven interactions.
 </li>
 <li>
 Understand account dynamics and look for ways to increase profitability
 </li>
 <li>
 Understand Zones automation capabilities and look for opportunities to provide those services to customers.
 </li>
 <li>
 Coordinate with PMO or Enterprise Operations on new customer roll outs
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 Experience in Enterprise level sales
 </li>
 <li>
 Strong customer service skills and commitment to meet or exceed customer requirements
 </li>
 <li>
 Excellent organization skills and process expertise
 </li>
 <li>
 Ability to work in a fast-paced environment and meet aggressive deadlines
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Ability to negotiate, influence, and persuade
 </li>
 <li>
 Analytical with excellent problem-solving skill
 </li>
 <li>
 Ability to work with little or no supervision
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 9:00 PM to 6:00 AM (Pk time)
 
 
</div>

Zones

<div>Description 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.
What you&rsquo;ll do as the Client Success Manager 1: 
Employees employed in the role of Client Success Manager 1 shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. 
<ul><li>
Order Fulfillment &ndash; Process orders and quotes in a timely and accurate manner.</li><li>
Create quotes and orders flawlessly.</li><li>
Meet or exceed customer/contract SLAs on Quote delivery.</li><li>
Meet or exceed customer/contract SLAs on Order placement.</li><li>
Continuously monitor open orders and expedite where needed.</li><li>
Provide comprehensive and timely communication to customers and Sales.</li><li>
Relationship Building &ndash; Develop solid relationships with Zones customers.</li><li>
Interact with customers on a daily basis.</li><li>
Establish relationships with multiple people in multiple departments.</li><li>
Constantly communicate outstanding orders, constraints and alternatives.</li><li>
Coordinate and encourage Zones team member interactions with accounts.</li><li>
Customer Service &ndash; Provide for Customer operational and reporting needs.</li><li>
Provide proactive action to provide 5 star service.</li><li>
Have a complete understanding of the Zones Service Catalog.</li><li>
Be the first and primary line of contact on all customer issues and concerns.</li><li>
Engage Sales to coordinate communication of service and needs.</li><li>
Ensure that timely and impactful reporting is provided to the customer.</li><li>
Sourcing &ndash; Process, coordinate and manage to off catalog customer requests.</li><li>
Ensure custom catalog maintenance on Zones Connect.</li><li>
Process project worksheets for inventory allocations.</li><li>
Monitor and coordinate inventory management activities. (Hardware)</li><li>
Monitor and provide support activities on Customer contracts. (Software)</li><li>
Project Management &ndash; Conduct account planning and coordination of needs.</li><li>
Actively participate in pipeline growth and maintenance activities.</li><li>
Uncover future needs through constant value driven interactions.</li><li>
Understand account dynamics and look for ways to increase profitability.</li><li>
Understand Zones automation capabilities and look for opportunities to provide those services to customers.</li><li>
Coordinate with PMO or Enterprise Operations on new customer roll outs.</li></ul>
What you will bring to the team:<ul><li>
Experience in Enterprise level sales.</li><li>
Strong customer service skills and commitment to meet or exceed customer requirements.</li><li>
Excellent organization skills and process expertise.</li><li>
Ability to work in a fast-paced environment and meet aggressive deadlines.</li><li>
Excellent verbal and written communication skills.</li><li>
Ability to negotiate, influence, and persuade.</li><li>
Analytical with excellent problem-solving skill.</li><li>
Ability to work with little or no supervision.</li></ul> 
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Job timings: 5:00 PM to 2:00 AM (Pk time)</div>

Accotech Pvt Ltd

Role OverviewWe are seeking an ambitious and motivated professional to join our team as a Junior Client Manager. This role is a strategic blend of client relationship management and technical accounting. It offers an excellent opportunity for a professional to gain deep practical experience in the UK accounting and finance sector while working toward their professional qualifications. You will support daily finance operations, assist with statutory requirements, and work closely with senior accountants.Key Responsibilities<ul><li>Client &amp; Portfolio Management: Act as a point of contact for clients, ensuring their accounting needs are met with high accuracy and professional conduct.</li><li>Bookkeeping &amp; VAT: Assist with bookkeeping and the preparation of accounts, including support for VAT returns and other HMRC submissions.</li><li>Reconciliation &amp; Ledgers: Perform regular reconciliations of bank accounts, supplier statements, and client ledgers to maintain financial integrity.</li><li>Payroll &amp; Compliance: Assist in payroll processing and ensure all related compliance standards are strictly followed.</li><li>Financial Reporting: Prepare clear and simple financial reports under the supervision of senior management.</li><li>Audit Support: Maintain organized financial records and filing systems to support senior accountants during audits and year-end reporting.</li><li>Ad-hoc Support: Carry out additional financial and administrative tasks as required by the finance team to ensure operational efficiency.</li></ul>Mandatory Requirements<ul><li>Professional Qualification: Must be fully or partially qualified in ACCA, CA, ICMA, or CMA.</li><li>Specific Industry Experience: A minimum of 2 years of direct experience in a client management role within the UK-based Accounts and Tax consultancy industry.</li><li>Note: Overall general accounting experience will not be considered in lieu of this specific UK consultancy background.</li><li>Academic Background: Degree in Accounting, Finance, or a related subject.</li><li>Communication Skills: Excellent written and verbal communication skills in English are essential for managing UK-based client portfolios.</li><li>Technical Knowledge: Basic understanding of UK accounting principles, VAT, and tax regulations.</li><li>Software Proficiency: Strong IT skills, particularly in MS Excel. Familiarity with accounting software such as Xero, QuickBooks, or Sage is highly preferred.</li><li>Attributes: Strong attention to detail, numerical accuracy, and a proactive willingness to learn and progress toward full professional qualification.</li></ul>Job Type: Full-timeWork Location: In person

Junior Client Manager

<div>Description 
 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
We are seeking a highly skilled and detail-oriented Client Reporting and Data Analyst to join our team. This role is responsible for generating comprehensive reports for clients, creating customer dashboards, performing utilization analysis for various teams, and managing CRM functions for the MEA region. The ideal candidate will have advanced Excel capabilities, experience in order processing and management, and proficiency in MDF and rebate calculations. 
What you&rsquo;ll do as the CSM-III: 
 
Employees employed in the role of CSM-III shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. 
 
Client Reporting:
Generate and deliver accurate and timely reports for clients, ensuring clarity and actionable insights. Collaborate with clients to understand their reporting needs and tailor reports accordingly.<ul><li>
Advanced Excel Capabilities:</li></ul>
Utilize advanced Excel functions and tools to extract, manipulate, and analyze data. Create detailed reports and dashboards for both clients and internal stakeholders.<ul><li>
Customer Dashboards:</li></ul>
Develop and maintain interactive customer dashboards that provide real-time insights and metrics. Ensure dashboards are user-friendly and meet the specific needs of clients.<ul><li>
Utilization Analysis:</li></ul>
Conduct utilization analysis for various teams to optimize resource allocation and efficiency. Identify trends, provide recommendations, and support decision-making processes.<ul><li>
CRM Management (MEA Region):</li></ul>
Manage CRM activities for the MEA region, ensuring data accuracy and up-to-date records. Create and maintain prospect records in the CRM system.<ul><li>
Order Processing and Management:</li></ul>
Handle order processing from receipt to fulfillment, ensuring accuracy and timely delivery. Manage order tracking, updates, and communication with relevant stakeholders.<ul><li>
Freight Reporting:</li></ul>
Compile and analyze freight data to produce detailed reports. Provide insights on freight costs, efficiency, and opportunities for cost savings.<ul><li>
MDF and Rebate Calculations:</li></ul>
Perform calculations for Market Development Funds (MDF) and rebates. Ensure accuracy and compliance with company policies and client agreements.
.
What you will bring to the team:<ul><li>
Education: 
bachelor&rsquo;s degree in business administration, Finance, Data Analytics, or a related field.</li></ul>
Experience:<ul><li>
Proven experience in a similar role involving client reporting and data analysis.</li><li>
Strong proficiency in Microsoft Excel, including advanced functions (pivot tables, VLOOKUP, macros).</li><li>
Experience with CRM systems, specifically within the MEA region, is highly desirable.</li><li>
Background in order processing and management.</li></ul>
Skills:<ul><li>
Exceptional analytical and problem-solving skills.</li><li>
Strong attention to detail and accuracy.</li><li>
Excellent communication skills, both written and verbal.</li><li>
Ability to manage multiple tasks and meet deadlines in a fast-paced environment.</li><li>
Proficiency in data visualization tools and techniques.</li></ul> 
Zones offers a comprehensive Benefits package
 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. 
#LI-AK2
Job timings: 2:00 PM to 10:30 PM (Pk time)</div>

Client Success Manager – 3

Vision Tact

Job Title: Client Acquisition &amp; Success ManagerJob Category: MarketingJob Type: Full-timeDepartment: Sales &amp; MarketingExperience Level: Mid-LevelLocation: Gulberg Greens, IslamabadAbout Us:Join our dynamic Sales &amp; Marketing team at Vision Tact. We pride ourselves on delivering exceptional value and service to our clients, driving growth through strategic marketing initiatives and client-centered solutions. Located in the Gulberg Greens, Islamabad, we offer an energetic work environment where creativity and collaboration flourish.Role Overview:We are looking for an experienced and proactive Client Acquisition &amp; Success Manager to take full ownership of the end-to-end sales funnel. This role requires someone who can identify potential clients, convert leads, and manage long-term relationships, ensuring client satisfaction and business growth.Key Responsibilities:<ul><li>Manage the complete sales cycle from lead generation to deal closure.</li><li>Proactively reach out to potential clients, understand their needs, and present tailored solutions.</li><li>Convert prospects into long-term clients through effective communication and negotiation.</li><li>Act as the primary point of contact for all client interactions.</li><li>Build, manage, and maintain strong client relationships and accounts.</li><li>Ensure client satisfaction, retention, and identify opportunities for upselling and growth.</li><li>Coordinate with internal teams for smooth onboarding and service delivery.</li><li>Track client engagement, performance, and overall lifecycle management.</li></ul>Key Requirements and Qualifications:<ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field.</li><li>At least 3-5 years of experience in client acquisition, sales, business development or a similar role.</li><li>Proven track record of achieving sales targets, driving revenue growth.</li><li>Strong understanding of sales sales funnel, client lifecycle and marketing principles, as well as customer service practices.</li><li>Excellent negotiation, communication, relationship management and presentation skills.</li><li>Ability to independently handle end-to-end client management</li><li>Proficiency in CRM software and Microsoft Office Suite.</li><li>Strong problem-solving and client-first mindset.</li><li>Fluent English communication with a clear British accent (mandatory).</li><li>Ability to work independently and collaboratively within a team environment.</li><li>Experience dealing with international clients is highly preferred.</li></ul>Ideal Candidate Profile:The ideal candidate is a proactive and results-driven professional with a passion for client success and a knack for building strong client relationships. You are a strategic thinker who thrives in a fast-paced environment and is adept at multitasking. Your ability to listen, understand client needs, and translate them into actionable solutions will be crucial in this role.Why Join Us?At Vision Tact, we believe in empowering our employees with the tools and opportunities for professional growth. We offer a competitive salary, comprehensive benefits, and a culture that values innovation and teamwork. If you are eager to make a significant impact and contribute to our success, we invite you to apply and become part of our journey.RequirementsMust Have<ul><li>Minimum 3-5 years of experience in client acquisition, client success or a related field.</li><li>Bachelor's degree in Business Administration, Marketing, Communications, or a related discipline.</li><li>Proven track record in successfully managing and expanding client relationships.</li><li>Strong analytical skills to assess client needs and develop strategic solutions.</li><li>Demonstrated ability to meet and exceed sales targets and KPIs.</li></ul>Technical Skills<ul><li>Proficiency in Customer Relationship Management (CRM) software, such as Salesforce or HubSpot.</li><li>Familiarity with analytics tools and platforms for tracking client engagement and success metrics.</li><li>Basic knowledge of digital marketing strategies and tools.</li><li>Experience with project management software like Asana, Trello, or similar.</li><li>Technical certifications in CRM or sales methodologies (e.g., Salesforce Certified, Sandler Training) are a plus.</li></ul>Soft Skills<ul><li>Excellent verbal and written communication skills for effective client interactions and presentations.</li><li>Strong leadership abilities to guide and motivate cross-functional teams.</li><li>Effective problem-solving skills with a proactive approach to addressing client challenges.</li><li>Ability to work collaboratively in a team environment and foster positive relationships.</li><li>Strong time management and organizational skills to handle multiple priorities and deadlines.</li><li>Empathetic and customer-centric mindset to ensure client satisfaction and loyalty.</li></ul>Nice to Have<ul><li>Additional certifications in client relationship management or sales (e.g., Certified Customer Success Manager).</li><li>Experience in a SaaS (Software as a Service) environment.</li><li>Multilingual capabilities for working with diverse client bases.</li><li>Experience in negotiating and drafting client contracts.</li><li>Familiarity with industry-specific trends and challenges related to the company's sector.</li></ul>Pay: Rs120,000.00 - Rs300,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Client Acquisition &amp; handling: 4 years (Required)</li></ul>Work Location: In person

Client Acquisition & Success Manager

Try Soft Ai

About UsTry Soft AI is a fast-growing technology company specializing in AI-driven solutions, including AI Automation, Voice Agents, SaaS platforms, and custom software development. We help global clients scale their businesses through innovative AI and digital transformation services.This is an ONSITE role based in DHA Phase 2, IslamabadRole OverviewWe are seeking a highly driven and technically sound Senior Business Development Manager with proven experience in Upwork bidding, B2B sales, SaaS product selling, staff augmentation, and CV marketing. The ideal candidate will be responsible for generating qualified leads, closing high-value deals, and expanding our global client base.Key ResponsibilitiesUpwork &amp; Freelance Platform Management<ul><li>Manage and optimize the company&rsquo;s Upwork profile to maximize visibility and conversions</li><li>Identify and bid on high-quality, relevant projects with tailored proposals</li><li>Develop winning strategies for proposal writing, client engagement, and deal closure</li><li>Maintain strong client relationships and ensure repeat business</li></ul>B2B Sales &amp; Lead Generation<ul><li>Identify and target international clients across multiple industries</li><li>Execute outbound sales strategies (LinkedIn, email campaigns, cold outreach)</li><li>Build and maintain a strong sales pipeline</li><li>Conduct client meetings, presentations, and negotiations</li></ul>SaaS Product Sales<ul><li>Drive sales of company SaaS offerings and AI-based products</li><li>Understand customer pain points and align solutions accordingly</li><li>Manage full sales lifecycle from lead generation to onboarding</li><li>Collaborate with product and tech teams to refine offerings</li></ul>Staff Augmentation &amp; Resource Selling<ul><li>Promote IT staff augmentation services to global clients</li><li>Match client requirements with internal/external technical resources</li><li>Negotiate contracts and long-term engagement models</li></ul>CV Marketing &amp; Talent Placement<ul><li>Market candidate profiles (developers, AI engineers, etc.) to international clients</li><li>Customize and position CVs based on client requirements</li><li>Coordinate interviews and manage client-candidate communication</li></ul>Required Skills &amp; Qualifications<ul><li>Proven experience (3+ years) in Upwork business development and B2B sales</li><li>Strong understanding of AI services, SaaS products, and software development lifecycle</li><li>Demonstrated success in closing international clients and generating revenue</li><li>Experience in staff augmentation and CV marketing is a must</li><li>Excellent communication, negotiation, and presentation skills</li><li>Ability to work in a fast-paced, target-driven environment</li><li>Strong analytical and strategic thinking abilities</li></ul>Preferred Qualifications<ul><li>Experience in AI/ML, Automation tools (n8n, Zapier, Make.com), or SaaS platforms</li><li>Existing portfolio of international clients or proven Upwork success history</li><li>Familiarity with CRM tools and sales pipelines</li></ul>This is an ONSITE role based in DHA Phase 2, IslamabadWork Location: In person

Software Business Developer

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