call representative customer service - internship

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call center representative Jobs in New York

call center representative

customer success manager Jobs in New York

customer success manager

administrative support specialist Jobs in New York

administrative support specialist

call representative customer service - internship Jobs in New York

client support representative

Talentoma

<div>
 
 Job Title: Remote Client Support Representative
 
 
 
 
 
 
 Monthly Pay:
 
 $5,200 &ndash; $6,700
 
 
 
 
 
 
 Summary:
 
 
 
 The Remote Client Support Representative provides professional support to clients by resolving questions, managing requests, and ensuring a positive customer experience. This position is ideal for individuals who enjoy relationship building and customer service.
 
 
 
 
 
 
 Job Responsibilities:
 
 
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 Assist clients via phone, email, and chat.
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 Resolve client inquiries and service concerns.
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 Maintain accurate client records and documentation.
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 Follow up on requests and account updates.
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 Coordinate with internal teams to address client needs.
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 Deliver exceptional client experiences.
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 </ul>
 
 
 
 
 
 Qualifications:
 
 
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 Customer service, client support, or account support experience preferred.
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 Strong communication and interpersonal skills.
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 Excellent problem-solving abilities.
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 Comfortable using CRM systems.
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 Dedicated home office setup.
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 </ul>
 
 
 
 
 
 Perks &amp; Benefits:
 
 
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 Monthly pay: $5,200&ndash;$6,700
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 Work-from-home flexibility
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 Paid training program
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 Professional development opportunities
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 Career advancement pathways
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 </ul>
</div>

Remote Client Support Representative

PowerToFly

Job Overview PowerToFly is seeking a dedicated and articulate Online Chat Support specialist to join our dynamic team. This is a Full-Time position based in New York Mills, Minnesota, United States. The successful candidate will play a crucial role in supporting our global community of over 1.1 million professionals and the organisations we partner with. At PowerToFly, we connect organisations with the AI-skilled and domain-expert talent they need to build better, more representative models. As the first point of contact for many in our diverse community, you will provide exceptional service, answer enquiries, and ensure a seamless user experience on our platform. This role offers a competitive hourly wage of $26 - $36 USD per hour. Responsibilities  <ul><li>Provide timely, professional, and accurate support to our community members and clients via live chat.</li><li>Serve as an expert on the PowerToFly platform, guiding users through features and troubleshooting issues.</li><li>Resolve user enquiries regarding our services, including talent acquisition and AI model training.</li><li>Effectively identify and escalate complex technical issues to the appropriate internal teams for resolution.</li><li>Maintain detailed and accurate records of all user interactions and feedback in our CRM system.</li><li>Contribute to our knowledge base by documenting common issues and creating helpful support articles.</li><li>Collaborate with team members to improve our support processes and overall customer satisfaction.</li><li>Uphold the professional and inclusive tone of the PowerToFly brand in all communications.</li></ul>Qualifications  <ul><li>Proven experience in a customer support, technical support, or similar client-facing role.</li><li>Exceptional written communication and interpersonal skills, with a strong command of the English language.</li><li>Excellent problem-solving skills and the ability to think critically under pressure.</li><li>Proficiency in managing multiple conversations simultaneously in a fast-paced environment.</li><li>Experience with helpdesk software (e.g., Zendesk, Intercom) and CRM systems is highly advantageous.</li><li>A high degree of empathy, patience, and a genuine desire to help others.</li><li>A strong interest in technology, artificial intelligence, and community-building is desirable.</li><li>Must be self-motivated and capable of working effectively both independently and as part of a team.</li></ul>

Online Chat Support

Power To Fly

Job Title: Live Chat Representative Company: Power To Fly Location: New York, New York, United States Employment Type: Full-Time Salary: $29 - $39 USD per hour Job Overview Power To Fly is seeking a dedicated and empathetic Live Chat Representative to join our dynamic team. As a company committed to advancing diversity and inclusion in the workforce, particularly for women in technology, we are looking for an individual who shares our passion for creating an equitable professional landscape. In this role, you will be the first point of contact for our community, providing exceptional support to a diverse range of users, including job seekers and partner companies. You will play a crucial part in ensuring a positive and seamless experience on our platform, directly contributing to our mission of fostering inclusive work environments and empowering underrepresented talent. Responsibilities  <ul><li>Engage with users via live chat in a professional, timely, and courteous manner.</li><li>Provide accurate information and guidance regarding Power To Fly's resources, job placements, training, and networking opportunities.</li><li>Assist users with platform navigation and troubleshoot technical issues effectively.</li><li>Uphold the company's values of diversity and inclusion in every interaction.</li><li>Escalate complex enquiries to the appropriate internal teams while maintaining ownership of the user's issue until resolution.</li><li>Document user interactions and feedback meticulously to support continuous improvement of our services.</li><li>Collaborate with team members to share knowledge and enhance the overall quality of customer support.</li><li>Stay informed about all platform updates and company initiatives to provide the most current information to our community.</li></ul>Qualifications  <ul><li>Proven experience in a customer service role, with a strong preference for experience in live chat or digital communication.</li><li>Exceptional written communication skills in English, with outstanding grammar, spelling, and punctuation.</li><li>Demonstrable ability to manage multiple conversations simultaneously while maintaining a high standard of quality.</li><li>A high level of empathy and interpersonal skills, with the ability to connect with a diverse audience.</li><li>Strong problem-solving skills and the ability to think critically and act swiftly.</li><li>Proficiency in using digital communication tools and a willingness to learn new software.</li><li>A genuine commitment to and understanding of the principles of diversity, equity, and inclusion.</li><li>Previous experience working in the technology or recruitment sector would be advantageous.</li></ul> Benefits  <ul><li>A competitive hourly wage.</li><li>The opportunity to work for a forward-thinking, mission-driven organisation making a tangible impact on the industry.</li><li>A collaborative and supportive team environment that values professional growth.</li><li>Contribute to a company culture that champions diversity and inclusion at its core.</li></ul>

Live Chat Representative

FuentesCorp

Job Title: Remote Live Chat Support Specialist Company: FuentesCorp Employment Type: Full-Time/Part-Timeime Job Overview FuentesCorp, a privately owned company dedicated to delivering high-quality business solutions and professional services, is seeking a diligent and customer-focused Remote Live Chat Support Specialist to join our growing team. The ideal candidate will be an exceptional communicator responsible for providing real-time support to our diverse client base. This is a fantastic opportunity for a proactive individual to contribute to a company committed to innovation, operational excellence, and customer satisfaction. You will be joining a collaborative work environment that supports employee growth and fosters a culture of integrity, teamwork, and continuous improvement. Responsibilities As a Live Chat Support Specialist, you will be the first point of contact for many of our clients. Your primary duties will include: • Engaging with customers via live chat to provide timely, accurate, and professional support. • Identifying and assessing customer needs to achieve satisfaction and resolution on the first contact. • Troubleshooting technical issues and providing clear, step-by-step guidance to clients. • Escalating unresolved queries to the appropriate internal teams while maintaining ownership of the customer issue. • Maintaining a comprehensive record of all customer interactions, transactions, comments, and complaints. • Developing an in-depth knowledge of FuentesCorp's products and services to offer effective solutions. • Collaborating with team members to improve support processes and the overall customer experience. Qualifications The successful candidate should possess the following skills and experience: • Proven experience in a customer support role, preferably with direct experience in live chat support. • Outstanding written communication and interpersonal skills, with a strong command of English grammar and punctuation. • Excellent problem-solving abilities and the capacity to think critically under pressure. • Strong multitasking skills, with the ability to manage multiple chat conversations simultaneously. • A high level of proficiency in typing and general computer skills. • The ability to work independently and effectively in a remote setting. • A patient, empathetic, and professional attitude at all times. BenefitsFuentes Corp is committed to supporting employees by providing opportunities, resources, and benefits that promote professional growth, work-life balance, and long-term success. Benefits may include:<ul><li>Competitive compensation.</li><li>Flexible scheduling options.</li><li>Remote work opportunities.</li><li>Paid training and onboarding support.</li><li>Health, dental, and vision insurance for eligible employees.</li><li>Paid time off and company holidays.</li><li>Professional development opportunities.</li><li>Career growth and advancement opportunities.</li><li>Supportive and collaborative workplace culture.</li></ul> Equal Opportunity EmployerFuentes Corp is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse, inclusive, and respectful workplace where employees are valued, supported, and provided equal opportunities to succeed.

<h2>Job Overview</h2>Fuentes Corp is seeking a detail-oriented and organized Assistant Payroll Manager to join our growing Finance team. This fully remote position is ideal for professionals who enjoy working with payroll, financial records, and employee compensation while ensuring accuracy and compliance. As an Assistant Payroll Manager, you will support payroll operations, assist with payroll processing, maintain employee payroll records, and help ensure employees are paid accurately and on time.&nbsp;If you're excited about this opportunity but don't meet every qualification, we encourage you to apply. We value individuals who demonstrate integrity, accountability, attention to detail, and a commitment to delivering exceptional service.&nbsp;<h2>Key Responsibilities</h2><ul><li>Assist with processing weekly, bi-weekly, and semi-monthly payroll accurately and on schedule.</li><li>Review employee time records, attendance, and payroll information for accuracy.</li><li>Maintain payroll records, employee earnings, deductions, tax information, and direct deposit details.</li><li>Process payroll adjustments, bonuses, reimbursements, and other compensation changes.</li><li>Respond to employee payroll inquiries in a professional and timely manner.</li><li>Assist with onboarding new employees by entering payroll and tax information into payroll systems.</li><li>Prepare payroll reports and assist with payroll reconciliations.</li><li>Ensure compliance with federal, state, and local payroll regulations and company policies.</li><li>Maintain confidentiality of employee payroll and financial information.</li><li>Collaborate with Human Resources, Accounting, and Finance departments to support payroll operations.</li><li>Assist with year-end payroll activities, including tax forms and payroll reporting.</li><li>Support continuous improvements to payroll processes and procedures.</li></ul>&nbsp;<h2>Qualifications</h2><ul><li>High school diploma or equivalent required; Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field is preferred.</li><li>Previous payroll, accounting, bookkeeping, administrative, or finance experience is preferred but not required.</li><li>Familiarity with payroll software such as ADP, Paychex, Workday, UKG, or similar systems is a plus.</li><li>Basic understanding of payroll principles, tax withholdings, and employee compensation.</li><li>Proficiency with Microsoft Office, particularly Excel, Word, and Outlook.</li><li>Excellent mathematical, organizational, and analytical skills.</li><li>Strong attention to detail and commitment to accuracy.</li><li>Excellent written and verbal communication skills.</li><li>Ability to manage confidential information with professionalism.</li><li>Ability to work independently in a fully remote environment.</li><li>Reliable high-speed internet connection and a dedicated home workspace.</li></ul>&nbsp;<h2>What We Offer</h2><ul><li>Competitive hourly pay and comprehensive benefits package.</li><li>Fully remote work-from-home opportunity.</li><li>Paid training and structured onboarding.</li><li>Flexible work schedule.</li><li>Medical, Dental, and Vision Insurance.</li><li>401(k) Retirement Savings Plan with company match.</li><li>Paid Time Off, company holidays, and wellness programs.</li><li>Career advancement and professional development opportunities.</li><li>Supportive, collaborative, and inclusive work environment. Benefits</li></ul>Fuentes Corp is committed to supporting employees by providing opportunities, resources, and benefits that promote professional growth, work-life balance, and long-term success. Benefits may include:&nbsp;<ul><li>Competitive compensation.</li><li>Flexible scheduling options.</li><li>Paid training and onboarding support.</li><li>Health, dental, and vision insurance for eligible employees.</li><li>Paid time off and company holidays.</li><li>Professional development opportunities.</li><li>Career growth and advancement opportunities.</li><li>Supportive and collaborative workplace culture.</li></ul> Equal Opportunity EmployerFuentes Corp is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse, inclusive, and respectful workplace where employees are valued, supported, and provided equal opportunities to succeed.

Assistant Payroll Manager - (Remote)

Remote Live Chat Support Specialist

Compass, Inc.

<h2> </h2>We are seeking a highly motivated and customer-oriented Live Chat Support Specialist to join our team. In this role, you will be responsible for providing real-time assistance to our customers through live chat, resolving their queries and concerns efficiently. The ideal candidate will have excellent communication skills, the ability to multitask, and a strong dedication to customer satisfaction. If you are looking for a dynamic and fast-paced work environment where you can make a difference, then this opportunity is perfect for you.<h3>Responsibilities</h3><ul><li>Engage with customers through live chat to provide support and assistance in a timely and professional manner.</li><li>Resolve customer inquiries, issues, and complaints effectively to ensure a positive customer experience.</li><li>Utilize product knowledge to offer personalized solutions and recommendations to customers.</li><li>Escalate complex issues to the appropriate teams or departments for resolution.</li><li>Proactively identify and address customer needs to enhance their overall satisfaction.</li><li>Document customer interactions and details accurately for reference and analysis.</li><li>Stay up-to-date on company products, services, and policies to provide accurate information to customers.</li></ul><h2>Requirements</h2><ul><li>Proven experience in a customer service or support role, preferably in a live chat environment.</li><li>Excellent written and verbal communication skills with a strong command of language.</li><li>Ability to multitask and prioritize tasks effectively in a fast-paced environment.</li><li>Strong problem-solving skills and the ability to think quickly on your feet.</li><li>Highly motivated and self-driven individual with a passion for helping others.</li><li>Tech-savvy with proficiency in using live chat software and other customer support tools.</li><li>Ability to work flexible hours, including weekends and evenings, to support customers across different time zones.</li></ul><h2>Benefits</h2><ul><li>Competitive salary and bonus opportunities</li><li>Health insurance coverage for you and your family</li><li>Paid time off and flexible work hours</li><li>Opportunities for career growth and development</li><li>Collaborative and inclusive work environment</li></ul>

Live Chat Support Specialist

murphypaintersinc

Job Overview Murphy Painters, Inc., a leading Florida-based painting company specialising in high-quality commercial and residential projects, is seeking a professional and motivated Remote Customer Service Representative to join our team. We are dedicated to exceeding client expectations through exceptional service and superior craftsmanship. This full-time, remote position is a fantastic opportunity for a self-motivated individual to be the first point of contact for our clients, ensuring a seamless and positive experience from the initial enquiry to project completion. The ideal candidate will be an outstanding communicator with a passion for customer satisfaction, playing a vital role in our daily operations and continued success. Responsibilities As a Customer Service Representative, you will be central to our client relations and operational coordination. Your primary duties will include: • Responding promptly and professionally to all incoming client enquiries via telephone, email, and our company website. • Providing detailed information about our interior and exterior painting services for both commercial and residential properties. • Scheduling initial consultations, project estimates, and work dates with clients, efficiently managing the company calendar. • Liaising with our painting crews to coordinate schedules and ensure they have all necessary project information. • Proactively communicating with clients throughout their project lifecycle to provide updates and answer questions. • Addressing and resolving any client concerns or issues with patience and a commitment to finding a satisfactory solution. • Maintaining accurate and organised client records and project details within our internal systems. Qualifications To be successful in this role, you should possess the following skills and experience: • Proven experience in a customer service, client relations, or administrative role. • Exceptional verbal and written communication skills with a professional and friendly telephone manner. • Strong organisational and time-management skills, with the ability to manage multiple tasks simultaneously. • A high level of proficiency in standard office software and a demonstrated ability to learn new systems quickly. • The discipline and focus to work independently and effectively in a remote environment. • A reliable high-speed internet connection and a dedicated, quiet workspace are essential for this role. • Experience in the home services, trades, or construction industry would be considered an advantage but is not essential. What We Offer • A competitive hourly wage of $45.00 - $60.00 USD, commensurate with experience. • The flexibility and convenience of a fully remote working arrangement. • The opportunity to be a key member of a reputable and growing company. • A supportive and collaborative team environment dedicated to quality and excellence.

Remote Customer Service Representative

Library

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.<h3> </h3> <ul><li>Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</li><li>Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li></ul><h3> </h3>

Call Center Representative

Explore 287+ Client support representative in New York this July. Find roles across top companies and apply now to boost your career.