call center representative

administrative assistant intern Jobs in New York

administrative assistant intern

ai product operator - intern Jobs in New York

ai product operator - intern

business development intern Jobs in New York

business development intern

call representative customer service - internship Jobs in New York

call representative customer service internship

Hospice & Palliative Care, Inc

Job Overview **Hospice &amp; Palliative Care, Inc** is seeking a compassionate and professional individual to join our team as a **Customer Service Representative (Internship)**. Since 1977, our organisation has been dedicated to providing comfort, care, and support to individuals and families facing end-stage illnesses. As the first point of contact, you will play a crucial role in ensuring that patients, their families, and healthcare professionals receive a warm, empathetic, and efficient response. This **Part-Time** internship is an excellent opportunity for an individual looking to gain meaningful experience in a healthcare environment, providing vital support to our community. The position is based in **United States**. Salary: **$26 - $35 USD per hour** Responsibilities  <ul><li>Answer inbound telephone calls with a high degree of professionalism, empathy, and compassion.</li><li>Provide accurate and clear information regarding our hospice and palliative care services.</li><li>Listen attentively to the needs of callers, who may be in emotionally sensitive situations.</li><li>Direct enquiries and messages to the appropriate clinical staff, departments, or external partners.</li><li>Maintain strict confidentiality and handle sensitive patient information with the utmost discretion.</li><li>Accurately document call details and relevant information in our internal systems.</li><li>Support the administrative team with general tasks as required.</li></ul>Qualifications  <ul><li>Currently enrolled in or a recent graduate of a relevant programme of study.</li><li>Exceptional verbal communication and interpersonal skills, with a clear and compassionate telephone manner.</li><li>A profound sense of empathy and the ability to remain calm and professional during difficult conversations.</li><li>Strong organisational skills with meticulous attention to detail.</li><li>Ability to work both independently and as part of a supportive team.</li><li>Proficient in basic computer skills, including Microsoft Office applications.</li><li>Previous experience in customer service or a healthcare setting is advantageous but not essential.</li></ul>

Call Representative Customer Service - INTERNSHIP

Library

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.<h3> </h3> <ul><li>Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</li><li>Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li></ul><h3> </h3>

Call Center Representative

Tompkins Construction inc

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.  Responsibilities<ul><li>Manage large amounts of inbound and outbound calls in a timely manner</li><li>Follow communication “scripts” when handling different topics</li><li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Seize opportunities to upsell products when they arise</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li><li>Meet personal/team qualitative and quantitative targets</li></ul>  Requirements and skills<ul><li>Previous experience in a customer support role</li><li>Track record of over-achieving quota</li><li>Strong phone and verbal communication skills along with active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer focus and adaptability to different personality types</li><li>Ability to multi-task, set priorities and manage time effectively</li><li>High school degree  </li></ul>About our company  At Tompkins Construction inc, we specialize in empowering businesses by connecting them with skilled virtual professionals who streamline workflows and drive success. Our team values efficiency, collaboration, and innovation to ensure our clients meet their goals. Whether you’re a small business owner or a growing organization, we help you focus on what matters most by providing tailored virtual assistant solutions. Join us and be part of a company committed to supporting professionals and organizations worldwide.

Talentoma

<div>
 
 Job Title: Remote Client Support Representative
 
 
 
 
 
 
 Monthly Pay:
 
 $5,200 &ndash; $6,700
 
 
 
 
 
 
 Summary:
 
 
 
 The Remote Client Support Representative provides professional support to clients by resolving questions, managing requests, and ensuring a positive customer experience. This position is ideal for individuals who enjoy relationship building and customer service.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Assist clients via phone, email, and chat.
 </li>
 <li>
 Resolve client inquiries and service concerns.
 </li>
 <li>
 Maintain accurate client records and documentation.
 </li>
 <li>
 Follow up on requests and account updates.
 </li>
 <li>
 Coordinate with internal teams to address client needs.
 </li>
 <li>
 Deliver exceptional client experiences.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Customer service, client support, or account support experience preferred.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Excellent problem-solving abilities.
 </li>
 <li>
 Comfortable using CRM systems.
 </li>
 <li>
 Dedicated home office setup.
 </li>
 </ul>
 
 
 
 
 
 Perks &amp; Benefits:
 
 
 <ul>
 <li>
 Monthly pay: $5,200&ndash;$6,700
 </li>
 <li>
 Work-from-home flexibility
 </li>
 <li>
 Paid training program
 </li>
 <li>
 Professional development opportunities
 </li>
 <li>
 Career advancement pathways
 </li>
 </ul>
</div>

Remote Client Support Representative

PURPLE

<div>
 
 
 Department:
 
 Fashion
 
 
 
 Location:
 
 PURPLE New York
 
 
 
 
 Description
 
 
 
 PURPLE is actively seeking bright and enthusiastic interns to join the Fashion team!
 
 
 The right candidates must have a genuine passion for Fashion PR. They must also be extremely detailed, hard working, organized, driven, and creative; willing to learn while also taking initiative. Good written communication skills and a basic understanding of public relations are also desired.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Managing sample trafficking, coordinating sample loans and send outs
 </li>
 <li>
 Scanning and formatting coverage daily
 </li>
 <li>
 Support with monthly report and weekly pitching for different brands
 </li>
 <li>
 Updating contact lists and media databases
 </li>
 <li>
 Assisting with special events, press day, and ad hoc projects per request
 </li>
 <li>
 Day-to-day operations of the agency
 </li>
 <li>
 You will be given and present an end-of-term Internship Project, on which the PURPLE Team will guide and assist you. This mock activity will support you in building your personal portfolio while helping infuse key learnings and takeaways from across your Internship
 
 
 
 
 </li>
 </ul>
 
 Skills, Knowledge and Expertise
 
 
 
 <ul>
 <li>
 Proficiency in Microsoft Office
 </li>
 <li>
 Excellent communication, organizational and time management skills.
 </li>
 <li>
 Passion in Fashion editorial and eager to learn
 
 
 </li>
 </ul>
 
 Intern Payment and Working Hours:
 
 
 
 <ul>
 <li>
 This is an unpaid internship. We will provide experience that meets the criteria for academic credit and will complete any paperwork provided by the student to obtain course credit from an accredited academic institution. You must be able to work in office a minimum of 15 hours per week.
 </li>
 <li>
 Please note, this internship is on site with no remote work opportunities.
 
 
 </li>
 </ul>
</div>

Fashion Intern - Fall

Tiffany & Co.

<div>
 
 Job Description
 
 
 
 Tiffany &amp; Co.'s Global Talent Acquisition (GTA) team is seeking a highly motivated and experienced Operations and Program Management Specialist to play a pivotal role in shaping our global talent acquisition strategy. This critical position ensures our worldwide HR and recruitment teams are equipped with industry-leading processes, policies, tools, and resources to attract, engage, and retain top-tier talent, now and for the future.
 
 
 As the Operations and Program Management Specialist, you will be instrumental in driving the creation, adoption, and continuous enhancement of global recruitment processes, systems, programs, and external partnerships. Your work will directly contribute to Tiffany's ability to achieve its ambitious talent acquisition goals and deliver an unparalleled candidate experience. You will collaborate closely with TA/HR leadership and cross-functional partners to identify opportunities for streamlining recruitment practices, propose innovative solutions for system optimization, and develop engaging content for continuous TA upskilling and learning initiatives. Additionally, you will provide vital support for our GTA Next Gen programming.
 
 
 
 Key Responsibilities:
 
 
 
 
 GTA Processes, Policies, &amp; Procedures:
 
 
 
 <ul>
 <li>
 Lead the development, refinement, and maintenance of comprehensive Talent Acquisition processes and policies, encompassing the entire talent lifecycle from attraction to preboarding
 </li>
 <li>
 Proactively review and update GTA policies to ensure strict alignment with evolving compliance standards, industry best practices, and legal requirements.
 </li>
 <li>
 Partner with GTA leadership to execute a robust and inclusive hiring strategy, fostering an equitable and representative talent acquisition approach aligned with key business objectives.
 
 
 </li>
 </ul>
 
 Strategic Global Partnerships:
 
 
 
 <ul>
 <li>
 Serve as a strategic advisor and collaborative partner to internal clients and cross-functional teams, actively contributing to the development of ongoing talent attraction, hiring, operational efficiency, and retention strategies.
 </li>
 <li>
 Foster close collaboration with Recruiters, HR Business Partners (HRBPs), and other critical stakeholders to thoroughly understand business needs and strategically align recruitment efforts with overarching organizational goals.
 </li>
 <li>
 Identify and leverage global synergies and opportunities to connect, enhance, and harmonize recruitment strategies and practices worldwide, implementing improvements to foster a unified and highly effective approach.
 
 
 </li>
 </ul>
 
 Learning Labs Content Planning and Development:
 
 
 
 <ul>
 <li>
 Collaborate with GTA leadership and TA partners to design, develop, and execute impactful GTA Learning Labs, focusing on recruitment upskilling, TA best practices, technology best practices, and continuous brand immersion.
 
 
 </li>
 </ul>
 
 Oracle Recruiting Cloud, TA Technologies, and Systems:
 
 
 
 <ul>
 <li>
 Act as the primary Systems Administrator for the Oracle Recruiting Cloud system (ORC), ensuring optimal functionality and user experience.
 </li>
 <li>
 Partner effectively with HRIS to configure system updates, conduct thorough testing, and ensure seamless integration of new functionalities.
 </li>
 <li>
 Actively solicit feedback from global teams and collaborate with HRIS to drive continuous system enhancements and updates.
 </li>
 <li>
 Develop and deliver comprehensive ORC training and upskilling programs to global recruitment teams through both live and digital content.
 </li>
 <li>
 Serve as the main point of contact for initial system inquiries and provide expert troubleshooting support.
 
 
 </li>
 </ul>
 
 Operational Maintenance and Compliance:
 
 
 
 <ul>
 <li>
 Conduct regular and thorough compliance audits, including requisition (REQ) audits, I-9 audits, and background check audits, ensuring meticulous accuracy and strict adherence to established hiring standards.
 </li>
 <li>
 Collaborate strategically with Employee Relations and Legal teams to expertly address compliance-related matters, interpret complex regulatory updates, and implement necessary process improvements.
 </li>
 <li>
 Effectively communicate audit findings to recruitment teams, providing clear, actionable guidance and recommendations to promptly address any discrepancies.
 </li>
 <li>
 Issue proactive reminders and communications to reinforce compliance expectations and foster consistent process adherence across all teams.
 </li>
 <li>
 Partner with regional and divisional Talent Acquisition teams to seamlessly support ad hoc external audits, ensuring impeccable coordination with regulatory requirements.
 
 
 </li>
 </ul>
 
 Vendor Management:
 
 
 
 <ul>
 <li>
 Collaborate with GTA leadership to oversee the entire TA vendor management lifecycle, from discovery and rigorous review to supplier onboarding, ongoing relationship management, and renewals.
 </li>
 <li>
 Assist the GTA team in identifying and evaluating new vendor partnerships (as needed) and diligently maintain strong relationships with current vendors.
 </li>
 <li>
 Analyze comprehensive data to thoroughly understand current technology utilization, assess success metrics, and identify areas for strategic improvement and innovation.
 
 
 </li>
 </ul>
 
 Early Career Programs and Events:
 
 
 
 <ul>
 <li>
 Academic Relations:
 </li>
 <ul>
 <li>
 Actively participate in planning, coordination and attendance of University Relations events and/or career fairs, fostering valuable connections with academic institutions and prospective talent to promote Tiffany's employer brand and recruitment initiatives, as needed.
 </li>
 <li>
 Conduct interviews for GTA program considerations and participate in on-campus interviewing processes, as needed.
 </li>
 </ul>
 <li>
 Internship Program:
 </li>
 <ul>
 <li>
 Partner with the Early Careers lead to meticulously plan and execute Internship Program events, overseeing collaborative efforts with internal and external partners.
 </li>
 <li>
 Assist with the creation of compelling content, flawless event execution, and engaging presentation delivery.
 </li>
 <li>
 Coordinate and lead the comprehensive operations of the US Summer internship program alongside the EC Lead, including recruitment activities, training and communications for internal recruitment and hiring teams, and the pre-onboarding and onboarding processes for summer interns.
 
 
 </li>
 </ul>
 </ul>
 
 Budget Reconciliation:
 
 
 
 <ul>
 <li>
 Partner with GTA leadership to conduct diligent monthly reconciliation to precisely track spending, assess variances, and maintain impeccable financial accuracy.
 </li>
 <li>
 Support year-end budget reviews and contribute to the strategic planning and development of the following year&rsquo;s budget to optimize resource allocation and financial efficiency.
 
 
 </li>
 </ul>
 
 Project Management:
 
 
 
 <ul>
 <li>
 Actively participate in ad hoc projects supporting GTA operations and contributing to the global strategy.
 
 
 </li>
 </ul>
 The hiring range for this position ranges from $70,125 - $88,000. The rate of pay offered will be dependent upon candidates&rsquo; relevant skills and experience.
 
 
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 5+ years of progressive experience in Talent Acquisition operations, program management, or HR project management, preferably within a global organization.
 </li>
 <li>
 Demonstrated experience in developing, implementing, and optimizing global TA processes, policies, and procedures.
 </li>
 <li>
 Strong understanding of recruitment compliance, labor laws, and regulatory requirements across multiple geographies.
 </li>
 <li>
 Exceptional project management skills with the ability to manage multiple priorities in a fast-paced environment.
 </li>
 <li>
 Excellent communication, interpersonal, and presentation skills, with the ability to influence and collaborate effectively with diverse stakeholders at all levels.
 </li>
 <li>
 Strong analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
 </li>
 <li>
 Ability to travel occasionally as needed.
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Proven expertise as a Systems Administrator for Oracle Recruiting Cloud (ORC) or a similar enterprise-level Applicant Tracking System (ATS).
 </li>
 <li>
 Experience with other HRIS or talent technology platforms.
 </li>
 <li>
 Experience in vendor management and contract negotiation within a TA context.
 </li>
 <li>
 Prior experience in luxury retail or a similar fast-paced, high-volume environment.
 </li>
 </ul>
</div>

Specialist, Talent Acquisition Operations

murphypaintersinc

Job Overview Murphy Painters, Inc., a leading Florida-based painting company specialising in high-quality commercial and residential projects, is seeking a professional and motivated Remote Customer Service Representative to join our team. We are dedicated to exceeding client expectations through exceptional service and superior craftsmanship. This full-time, remote position is a fantastic opportunity for a self-motivated individual to be the first point of contact for our clients, ensuring a seamless and positive experience from the initial enquiry to project completion. The ideal candidate will be an outstanding communicator with a passion for customer satisfaction, playing a vital role in our daily operations and continued success. Responsibilities As a Customer Service Representative, you will be central to our client relations and operational coordination. Your primary duties will include: • Responding promptly and professionally to all incoming client enquiries via telephone, email, and our company website. • Providing detailed information about our interior and exterior painting services for both commercial and residential properties. • Scheduling initial consultations, project estimates, and work dates with clients, efficiently managing the company calendar. • Liaising with our painting crews to coordinate schedules and ensure they have all necessary project information. • Proactively communicating with clients throughout their project lifecycle to provide updates and answer questions. • Addressing and resolving any client concerns or issues with patience and a commitment to finding a satisfactory solution. • Maintaining accurate and organised client records and project details within our internal systems. Qualifications To be successful in this role, you should possess the following skills and experience: • Proven experience in a customer service, client relations, or administrative role. • Exceptional verbal and written communication skills with a professional and friendly telephone manner. • Strong organisational and time-management skills, with the ability to manage multiple tasks simultaneously. • A high level of proficiency in standard office software and a demonstrated ability to learn new systems quickly. • The discipline and focus to work independently and effectively in a remote environment. • A reliable high-speed internet connection and a dedicated, quiet workspace are essential for this role. • Experience in the home services, trades, or construction industry would be considered an advantage but is not essential. What We Offer • A competitive hourly wage of $45.00 - $60.00 USD, commensurate with experience. • The flexibility and convenience of a fully remote working arrangement. • The opportunity to be a key member of a reputable and growing company. • A supportive and collaborative team environment dedicated to quality and excellence.

Remote Customer Service Representative

Explore 232+ Call representative customer service internship in New York this July. Find roles across top companies and apply now to boost your career.

232 call representative customer service internship jobs In New York

Call Representative Customer Service - INTERNSHIP

Call Center Representative

Call Center Representative

Remote Client Support Representative

Fashion Intern - Fall

Specialist, Talent Acquisition Operations

Remote Customer Service Representative