2nd shift quality control specialist (contract) 28670

administrative assistant

executive assistant

administrative assistant ii Jobs in Boston

administrative assistant ii

clinic/practice assistant i Jobs in Boston

clinic/practice assistant i

clinic/practice assistant ii Jobs in Boston

clinic/practice assistant ii

clinical assistant

Carbon Health

<div><p>As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we&rsquo;ve created lies in Carbon Health&rsquo;s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That&rsquo;s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.</p><p><b><br>
About the role</b></p><ul><li>
The Medical Assistant position is comfortable working in a fast paced, paperless environment. Daily tasks include taking vitals, rooming patients, cleaning rooms, assisting with procedures, etc. As an urgent care clinic, we see mostly lower acuity patients but we are a patient centric, modern company focused on providing patients with excellent medical care. We are looking for someone with availability and flexibility to work weekdays, weekends and some holidays.</li></ul><p><b>
What you'll do</b></p><ul><li>
Perform patient care by taking vitals, patient history and triaging</li><li>
Assist with procedures such as incision and drainage, lacerations and wound care</li><li>
Administer medications via intradermal, intramuscular and subcutaneous routes, carry out ear lavages and run EKGs</li><li>
Conduct lab testing such as urinalysis, urine pregnancy test, blood glucose testing, monospot, rapid strep and influenza testing, rapid hiv testing</li><li>
Manage the front desk and perform receptionist duties as needed</li><li>
Complete training and become certified with the Department of Transportation to perform Urine Drug Screens and Breath Alcohol Tests</li></ul><p><b>
Qualifications</b></p><ul><li>
High school diploma or equivalent</li><li>
Certification from an accredited Medical Assistant program (except in those locations(s) permitted by law for exemption with experience, diploma and/or national certification)</li><li>
Current BLS certification, willingness to obtain DOT certification</li><li>
1+ years experience as a Medical Assistant preferred</li><li>
Phlebotomy experience preferred</li><li>
Great communication skills</li></ul><p>
As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we&rsquo;ve created lies in Carbon Health&rsquo;s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That&rsquo;s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.</p></div>

Medical Assistant-Per Diem

Dana-Farber Cancer Institute

<div>Clinical Assistant position- Evening Shift<p>
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.</p><p><b><br>
Primary Duties and Responsibilities:</b></p><ul><li>Ensures proper patient identification and maintains patient safety, privacy, confidentiality and follows guidelines under HIPAA.</li><li>Obtains and records vital signs, pain screens, weights and heights accurately into Electronic Medical Records (EMR). Reports changes and/or abnormalities in vital signs; findings that are outside of defined parameters; and changes in patient&rsquo;s conditions to the nursing/medical staff in a timely manner.</li><li>Obtains specimens (urine, stool, sputum, etc.) and ensures accurate labeling in presence of patient. Instructs patients/family members in collecting specimens.</li><li>Performs phlebotomy and EKG as applicable and is competent in the two patient identifier practice.</li><li>May precept with specific training.</li><li>Assists with disease center specific procedural needs as applicable.</li><li>Transports patients, medical records, specimens, blood components, equipment and supplies in accordance with Institute policy.</li><li>Ensures that all patients on schedule are accounted for and communicate with providers/patients and colleagues as to approximate wait times.
</li><li>May be required to assist with research specific patient data entry as required.</li><li>Assures that all clinical areas have an adequate stock of medical supplies, equipment, and forms.
</li><li>Assist with medical record preparation.</li><li>Properly cleans and maintains equipment and patient care environment.</li><li>Maintains a working knowledge of current computer systems used in clinical areas.</li><li>Understands and utilizes the telephone/pager systems, including text paging staff, call system and emergency response system.
</li><li>Provides proactive instruction and time expectations to patient and family.</li><li>Communicates patient and family status difficulties and concerns to appropriate staff.</li><li>Attends mandatory training and education sessions, completes mandatory annual competency assessments and follows Institute policies.</li><li>Accepts additional responsibilities based on the changing needs of patients, families, staff and unit.</li></ul><p><b>
Knowledge, Skills and Abilities:</b></p><ul><li>Excellent organizational, communication and interpersonal skills.</li><li>Ability to work as an effective member of an interdisciplinary team.</li><li>Ability to function in a busy work setting with patients with complex needs.</li><li>Demonstrates proficiency in technical skills.</li><li>Demonstrates respectful and courteous behavior toward peers, co-workers, visitors and management.</li></ul><p><b>
Minimum Job Qualifications:</b></p><ul><li>High School Diploma or GED required; college coursework preferred.</li><li>Clinical Qualification:</li></ul>
o 2 years of equivalent experience in a medical setting.
<br>
o Phlebotomy certification may be preferred based on location (Yawkey 2, Satellites).<p><b>
License/Certification/Registration Required:</b></p><p>
BLS Certification required within 60 days of hire.</p><p><b>
Supervisory Responsibilities:</b></p><p>
None</p><p><b>
Patient Contact:</b></p><p>
Yes, all ages</p><p>
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.</p><p>
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
</p><h3 class="jobSectionHeader"><b>EEO Poster</b></h3>
.<p>
Pay Transparency Statement</p><p>
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate&rsquo;s relevant experience, skills and qualifications.</p><p>
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).</p>
$50,000.00 - $62,853.73</div>

Clinic Assistant - Yawkey 8

The Boston Center for Facial Plastics

<p>The Boston Center for Facial Plastics, PLLC is seeking a part-time Medical Assistant to join our team. This position will require a passion for high-quality patient care, attention to detail, and the desire for professional development while operating efficiently within a dynamic, team environment.</p><p>The ideal candidate will help us provide excellent patient care through a love to interact and establish rapport with clients, assist providers with treatments and procedures, maintain equipment, possess sharp attention to detail, maintenance and sterilization of instruments, assist with scheduling and first-point contact duties, and the ability to problem-solve and remain professional in challenging situations. We work in a team-oriented environment that operates under the principles of enjoying your work, looking to serve others and loyalty to our clients and team-members. Those candidates looking for a position with professional fulfillment are encouraged to apply.</p><p>The Boston Center for Facial Plastics, PLLC, is a facility led by internationally-recognized facial plastic surgeon, Dr. Waleed Ezzat, MD, FACS. As Director for the Division of Facial Plastic and Reconstructive Surgery and as faculty at Boston University and Tufts Schools of Medicine, Dr. Ezzat has been providing state-of-the-art Plastic and Reconstructive Surgery to patients around the world for over a decade. In addition to offering advanced surgical procedures, we offer minimally and non-invasive treatments, topical facial rejuvenation, and local procedures.</p><p>OF NOTE: This part-time position will move to more of a full time role in the Spring of 2026</p><p>Job Types: Full-time, Part-time</p><p>Pay: $20.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Employee discount</li><li>Paid time off</li></ul><p>Experience:</p><ul><li>Medical Assistant: 1 year (Required)</li><li>aesthetic medicine: 1 year (Preferred)</li></ul><p>License/Certification:</p><ul><li>Certified Medical Assistant (Preferred)</li><li>BLS Certification (Required)</li></ul><p>Work Location: In person</p>

Medical Assistant

Boston Medical Center

<div><div><div><h3 class="jobSectionHeader"><b>Medical Assitant</b></h3>
 <div></div><div><div><ul><li>49223
</li> </ul></div><div></div><div><ul><li>850 Harrison Avenue, Boston, Massachusetts
</li> </ul></div><div></div><div><ul><li>Full Time</li></ul></div></div><div></div><div><div><b><br>
</b></div>
</div><div><div><div><div><p><b>POSITION SUMMARY:</b></p>
<p></p>
<p>Performs clinic support in both the clinical and administrative areas:</p>
<p></p>
<p>In the clinical area the practice assistant, under the direction and supervision of a licensed Nurse or Provider, and in accordance with hospital policies, procedures, protocols, and standards of practice participates in the delivery of patient care.</p>
<p></p>
<p>In the administrative area the practice assistant gathers patient information for registration, schedules appointments, verifies demographic and financial information and assists in the facilitation of patient flow throughout the ambulatory setting.</p>
<p></p>
<p><b>Position</b>: Medical Assistant</p>
<p><b>
Department</b>: BMC Eye Clinic</p>
<p><b>
Schedule</b>: Full Time</p>
<p></p>
<p><b>ESSENTIAL DUTIES &amp; RESPONSIBLITIES:</b></p>
<ul>
<li><p>Delivers care in a non-judgmental, non-discriminatory manner that is sensitive to and demonstrates respect for patients.</p></li>
<li><p>
Clinical Support: Under the direction of the licensed Nurse or Provider, performs a variety of appropriately delegated patient care interventions for patients and their families.</p></li>
<li><p>
Collaborates with the licensed Nurse/clinic manager, as a member of the interdisciplinary team throughout the shift to determine appropriate work assignment and priorities, as well as communicates status of delegated task completion and outcome of patient data findings.</p></li>
<li><p>
Maintains timely ongoing verbal communication.</p></li>
<li><p>
Monitors patient flow including waiting room activity and communicating wait time updates to patients.</p></li>
<li><p>
Informs nursing staff, technical staff and/or supervisor of arrival of patients.</p></li>
<li><p>
Conducts pre-visit chart review and preparations for upcoming visits, including: Identification and documentation of patient care needs based on clinic guidelines and protocols (e.g. live interpreter needs, Hoyer-lift).</p></li>
<li><p>
Enters order for labs and tests to be completed at upcoming visit per clinic guidelines and protocols.</p></li>
<li><p>
Greets patient in waiting room and escorts to exam room Uses recognized and accurate medical terminology and abbreviations for all documentation, avoiding the use of unapproved abbreviations, per Hospital policy.</p></li>
<li><p>
Assists with intake process in the following areas as determined by departmental needs: Checks two patients identifiers Accurately collects and documents in the medial records vital signs, chief complaint/reason for visit, and medical/family/social history Enter allergies and smoking status Documents current medications and prescriptions that need to be renewed Obtains immunization records/history, and enters findings into patient medical record Instructs patient on how to prepare for the provider (assisting as necessary) Anticipates/sets up special equipment and/or supplies needed for visit Administers preventative/population health management screens and questionnaires (e.g. PHQ2 and other behavioral health screens) and records in medical record.</p></li>
<li><p>
Arranges refills information for provider approval Downloads glucometer and other device data for provider review Alerts the provider when patient is ready and communicates abnormalities in findings (e.g. elevated temperature ) Complies with department documentation standards to ensure a complete and accurate patient record Update patient pharmacy information Collects, labels, sends and may deliver specimens with appropriate laboratory slips and or requisitions.</p></li>
<li><p>
Identifies emergency/crisis situations and initiates appropriate response actions within the scope of his/her role, including immediate communication of such events to the licensed Nurse/Physician.</p></li>
<li><p>
Under direction of the licensed nurse or designee maintains competence of tasks and performs tasks in relation to a variety of technical skills which may include but are not limited to: Cast/splint care Guaiac, sugar and acetone, urine pH Glucose finger stick Application of external monitors GU irrigation set up Routine EKGs Hearing Test POCT (i.e. glucometer, pregnancy test, etc.) Peak flow Visual acuity Vital signs Oxygen saturation by pulse oximeter Personal patient glucometer downloads Leg/girth measurements Biopsy set up Procedure tray set up Urine culture prep Simple dressing changes eg. DSD Suture removal Specimen Collection Phlebotomy Provides basic skin care, including but not limited to: application of heat and cold, diabetic foot care, application of elastic stockings, and ace wraps.</p></li>
<li><p>
Redundant to Q above Uses Universal precautions, performs wound care inclusive of simple dressing changes and saline irrigations.</p></li>
<li><p>
Must arrange for Registered Nurse to be present for wound assessment with each dressing change.</p></li>
<li><p>
Assists licensed nurse/health team members with various minor procedures limited to set up and breakdown of simple sterile procedure (e.g. sterile biopsy).</p></li>
<li><p>
Draping and prepping patient under the direction of the licensed nurse or provider, including but not limited to: Endometrial biopsy IUD insertion and removal Pelvic exam Incision and drainage Punch biopsy Colonoscopy Suprapubic tube changes Provides basic patient equipment care including but not limited to: changing hearing aid batteries, applying splints/prostheses, etc.</p></li>
<li><p>
Helps to complete patient visit: Prints disposition forms and patient education materials Assists with staging selected prior authorization for medication or supplies needed under the direction of nurse manager or designee Strictly adheres to isolation procedures as initiated by licensed personnel.</p></li>
<li><p>
Performs initial cleaning/decontamination of equipment/materials and instruments.</p></li>
<li><p>
Checks inventories, and restocks, replaces, assembles patient equipment and supplies.</p></li>
<li><p>
Utilize the care team&rsquo;s population health management registry or other applicable database for preventative care outreach, including: Review of patient data Reminding patients of test/screening needs (i.e. by phone, letter) Prints and displays care team registry data or other applicable database data Restocks, replaces assembles patient equipment and supplies ordered by Nurse Manager and/or designee.</p></li>
<li><p>
Responsible for alerting licensed nurse, manager or designee of broken, or otherwise non-functional supplies or equipment.</p></li>
<li><p>
Prepares supply order form Understand, respect and demonstrate patient confidentiality in all endeavors Performs other duties as needed.</p></li>
</ul>
<p></p><p>Advanced Clinical Activities:</p>
<ul>
<li><p>The list below is not an all-inclusive list, but illustrates the nature and scope of some tasks/procedures that a Practice Assistant in a Specialty clinic may 1) assist with or, 2) perform.</p></li>
<li><p>
These procedures may require specific training (typically provided by a BMC staff member or vendor training).</p></li>
<li><p>
Some procedures may require special certification.</p></li>
</ul>
<p></p><p>Some examples of these tasks/procedures are:</p>
<p></p>
<p>Assist with:</p>
<ul><li><p>
Chronic wound treatment (e.g. assist in wound graft) MOHS surgery Excisional surgery Laser treatment Cool/Sculpting treatment Other Cosmetic Procedures (e.g. peels, fillers) Urodynamic studies Flow rate/voiding trials Low-dye taping Phototherapy and PUVA</p></li></ul>
<p></p>
<p>Perform:</p>
<ul>
<li><p>Suture Removals Phlebotomy</p></li>
<li><p>
Clerical Support: Performs all duties associated with an Ambulatory Services Representative, including but not limited to registration, scheduling, and collecting co-payments.</p></li>
<li><p>
Gathers and/or assist patients with registration information at every visit.</p></li>
<li><p>
Ensures accurate data entry and updates data into the computer system.</p></li>
<li><p>
Data includes demographic, billing data and patient payment information.</p></li>
<li><p>
Verifies third-party insurance coverage for patients, including day of service and whether prior approval for service is necessary for proper reimbursement of services rendered.</p></li>
<li><p>
Obtains this approval whenever it is necessary, and enters into the hospital billing system appropriately Follow internal collection and cash control policies by informing patients of their financial obligations, collecting payment (deposits, co-payments) at time of service and controlling cash.</p></li>
<li><p>
Directs patients with financial concerns to staff who can assist them in the completion of applications forms.</p></li>
<li><p>
Creates and/or obtains medical records for patients and distributes copy to the appropriate person.</p></li>
<li><p>
Assigns medical record numbers to new patients in order to ensure current information on the patient record system.</p></li>
<li><p>
Collaborates with Medical Records department for suspected duplicate records.</p></li>
<li><p>
Maintains clinic files and patient records; screen patient&rsquo;s chart prior to appointment, checks for lab work, x-ray, and other pertinent results, and verifies information as required.</p></li>
<li><p>
Uses computer terminal for access/input of patient information, lab results, x-ray and other automated requests and communicates findings to appropriate healthcare team members.</p></li>
<li><p>
Stamps and dates charts as required; prepare files and other clinic specific forms Mails out clinic specific notices and letters as required.</p></li>
<li><p>
Handles clinic mail and delivers to the appropriate person.</p></li>
<li><p>
Creates cross-booking activities for both linked appointments (social services, nutrition, interpreters, etc.).</p></li>
<li><p>
Reschedules patients from canceled or bumped clinic sessions.</p></li>
<li><p>
Enters charge code and updates diagnosis codes into the patient account system, as directed and as appropriate.</p></li>
<li><p>
Tracks and arranges for return of borrowed/rented equipment.</p></li>
<li><p>
Maintains appropriate equipment logs and records.</p></li>
</ul>
<p></p><p>General duties:</p>
<ul>
<li><p>Demonstrates the knowledge and skills necessary to provide age appropriate care to the groups of patients regularly served.</p></li>
<li><p>
Orientation of new staff; serves as a resource to float pool staff Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.</p></li>
<li><p>
Utilizes hospital&rsquo;s cultural beliefs and RESPECT attributes as the basis for decision making and to support the hospital&rsquo;s mission and goals.</p></li>
</ul>
<p></p><p>Advanced Administrative Duties:</p>
<ul>
<li><p>The list below is not an all-inclusive list, but illustrates the nature of administrative duties associates with advanced clinical action:</p></li>
<li><p>
Schedule urgent patients into providers schedule for immediate evaluation Completion of billing batch for advanced clinical activity (e.g. photo and PUVA, suture removal, dressing change batch) Creates and maintains special procedure and sub-specialty patient list for reference Maintain special procedure and sub specialty areas: Cleaning and audit Inventory and inspection of special equipment and instruments Stocking and ordering of special items Maintain vendor logs/relationship and informs nurse manager or designee of equipment needing service Other duties as assigned</p></li>
</ul>
<p></p><p>Work Rules, Standards, and Competency Compliance:</p>
<ul>
<li><p>Maintains a presentable appearance in accordance with dress code requirements, including wearing visible hospital identification badge that identifies self as a Medical Assistant.</p></li>
<li><p>
Adapts to changing patient and practice unit needs including but not limited to: offering assistance to other team members, floating, adjusting assignments, etc.</p></li>
<li><p>
Collaborates with the nurse manager/clinic supervisor to coordinate break periods with the practice unit&rsquo;s activities.</p></li>
<li><p>
Acts in a manner that supports a positive and collaborative work environment and that is congruent with established standards, policies, procedures, and regulations Works cooperatively and constructively with all staff members and takes appropriate steps to effectively resolve interpersonal conflicts, seeking assistance from his/her superior when needed.</p></li>
<li><p>
Seeks out and acts upon constructive feedback regarding daily performance and works towards achieving goals identified during performance evaluations.</p></li>
<li><p>
Participates in staff meetings/initiatives including appropriate quality improvement and education activities, or if unable to attend non-mandatory activities, accepts responsibility to review meeting minutes and becomes knowledgeable of issues discussed.</p></li>
<li><p>
Participates in ongoing educational activities to maintain technical competency and updates requisite skills in his/her area of responsibilities, maintains required certificates, e.g., safety regulation and infection control standard review, departmental and unit specific competencies, etc.</p></li>
<li><p>
Attends in-services on new equipment, procedures and programs; maintains accurate annual education record.</p></li>
<li><p>
Complies with established practice standards, policies, procedures, protocols, guideline, and regulations, e.g., DPH, TJC, Fire Codes, OSHA, etc.</p></li>
<li><p>
Adheres to attendance, safety, and infectious disease control policies/standard; consistently available on the unit.</p></li>
<li><p>
Delivers care in a non-judgmental, non-discriminatory manner that is sensitive to and demonstrates respect for patients.</p></li>
<li><p>
Treats patients in a manner that preserves and protects patient autonomy, dignity, confidentiality, and patient rights.</p></li>
<li><p>
Demonstrates the knowledge and skills necessary to provide age appropriate care to the groups of patients regularly served.</p></li>
<li><p>
Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.</p></li>
<li><p>
Utilizes hospital&rsquo;s cultural beliefs as the basis for decision making and to support the hospital&rsquo;s mission and goals.</p></li>
</ul>
<p></p><p><b>JOB REQUIREMENTS</b></p>
<p></p>
<p><b>EDUCATION &amp; EXPERIENCE</b>:</p>
<p>
Work requires of HS diploma or GED plus at least one of the following:</p>
<ul>
<li><p>Successful completion of a medical assistant program or</p></li>
<li><p>
Successful completion of the-second medical-surgical clinical rotation or</p></li>
<li><p>
Equivalent combination of education and healthcare related work experience.</p></li>
<li><p>
Requires at least two years of previous work experience. Experience in clinical setting is preferred.</p></li>
</ul>
<p></p><p><b>KNOWLEDGE, SKILLS, &amp; ABILITIES:</b></p>
<ul>
<li><p>Must pass clinical competency testing.</p></li>
<li><p>
Ability to effectively speak, read, and write English.</p></li>
<li><p>
Ability to perform basic math and quantitative measurements, e.g. obtains height and weight, measures urine output, etc.</p></li>
<li><p>
Excellent customer service skills and ability to communicate in a courteous, pleasant and professional manner with patients, general public, staff members, outside agencies, and all other internal and external contacts.</p></li>
<li><p>
Organizational skills to set priorities and efficiently complete assigned work.</p></li>
<li><p>
Ability to accurately interpret and utilize basic medical terminology and abbreviations.</p></li>
<li><p>
 Ability to work independently and to make decisions based on department polices and established procedures..</p></li>
<li><p>
Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information.</p></li>
<li><p>
Must be able to maintain strict protocols of all confidential or sensitive information</p></li>
</ul>
</div></div></div><p></p><p><b>Compensation Range:</b></p>
$24.09- $28.22<p>
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.</p><p></p><p>
Equal Opportunity Employer/Disabled/Veterans</p><p>
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</p></div></div></div></div>

Medical Assitant

Transformations Care Network

<p></p><div><p>At <b>Northeast Health Services</b>, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a <b>Prescriber Medical Administrative Assistant (Medical Assistant)</b>, you'll be an essential part of our clinical support team.</p><p><i>
This is a float position supporting our Central Region clinics, including: Brighton, Somerville, Harvard Square, Watertown, Newton, Quincy, Government Center, and South End. Upcoming clinic locations: Kendall Square and Brookline.</i><i> Regular travel to these locations is required when not working remotely.</i></p><p><i>
Travel to and from assigned float locations is eligible for a mileage reimbursement of $0.67 per mile, in accordance with organizational policy.</i></p><p><b>
Position Summary:</b></p><p>
Provide exceptional customer service to make sure the highest quality work standards are achieved and maintained according to practice policies and procedures. Handles customer calls by answering questions, finding solutions to issues, scheduling, answering concerns or complaints and providing important information. Must possess superior customer service skills and professionalism, ability to multi-task, be conscientious and compassionate to clients and staff. Must be highly motivated while working as part of a cohesive team in a fast-paced environment. Expected to protect sensitive information, comply with HIPAA at all times, and be able to maintain composure and professionalism during stressful situations.</p><p><b>
Key Responsibilities:</b></p><ul><li>
Answer phone calls in a professional manner and respond to voicemails in a timely manner and utilize other technologies as they become available to communicate with our patients.</li><li>
Guide patients through troubleshooting for company technology such as but not limited to telehealth applications and portals.</li><li>
Process medication prior authorizations.</li><li>
Support providers with various administrative duties including document preparation, written and electronic correspondence, phone calls and completion of required forms and paperwork.</li><li>
Answer general questions about the practice and services provided.</li><li>
Collaborate with other team members and locations to provide excellent customer service in a timely, accurate, thorough and professional manner to resolve patient issues.</li><li>
Coordinate care between patients and providers.</li><li>
Manage patient scheduling needs and provide general information and support to include collecting patient financial responsibility, relaying financial information and obtaining insurance updates when requested.</li><li>
Complete documentation in EMR in a timely, accurate, and professional manner.</li><li>
Provide administrative support to providers, facilitate patient-provider coordination, and assist with regulatory compliance and licensure maintenance.</li><li>
Follow the processes for supporting medication refill requests.</li><li>
Help train new team members as needed.</li><li>
Track completion of required paperwork for patient files for providers.</li><li>
Follow processes for on-site medication handling.</li><li>
Potentially be trained in Interventional Treatment support.</li><li>
Maintain dependable attendance in accordance with agreed upon work schedule. Provide timely notification of tardiness or absence.</li><li>
Help support clinicians and prescribers on managing waitlists.</li><li>
Must maintain a professional dress code at all times (business casual).</li><li>
All work is to be completed in a manner that complies with applicable state and federal regulations.</li><li>
Attend trainings and required meetings.</li><li>
Other duties as assigned</li></ul><p><b>
Qualifications:</b></p><ul><li>
High school diploma or equivalent</li><li>
Desire to do a thorough job in a fast-paced environment, must be detail oriented and highly organized and have strong time management skills</li><li>
Ability to maintain professional appearance and demeanor, and interface well with patients and teammates in a mental health setting</li><li>
Excellent communication skills (written and verbal) and ability to work well with a team especially in stressful situations</li><li>
Patient and empathetic attitude as well as adaptable and flexible</li><li>
Computer skills, familiarity with Microsoft applications</li><li>
Phone skills, including familiarity with complex or multi-line phone systems</li><li>
Maintain patient confidence and protect operations by keeping patient information confidential</li><li>
Customer service skills</li><li>
Creating a safe, productive work environment while adhering to practice policies and procedures</li><li>
Ability to complete other office tasks as needed</li><li>
CMH: CPR certified or willing to become certified through an accredited program within 6 months of start</li><li>
Experience as a Medical Assistant (Preferred)</li><li>
Experience in a Medical Office or call center (Preferred)</li><li>
Experience verifying insurance, obtaining pre authorizations and scheduling for multiple providers (Preferred)</li><li>
Familiarity with HIPAA regulations (Preferred)</li><li>
Experience with EMR (electronic medical records), medical terminology and a basic understanding of clinical pharmacology (Preferred)</li><li>
Data entry skills (Preferred)</li><li>
Experience working with patients who are suffering from anxiety and depression is preferred</li><li>
Exceptional interpersonal, rapport building, and active listening skills (Preferred)</li></ul><p><b>
Explore the Advantages of Joining Our Team:
</b></p><ul><li>Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.</li><li>
Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize client care.</li><li>
Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.</li><li>
Play a pivotal role in reshaping behavioral health, with your efforts directly improving client lives.</li><li>
Thrive in an environment that celebrates collaborative success, driven by effective communication and unity.</li><li>
Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.</li></ul><p></p><p><br>
Northeast Health Services is committed to fair and equitable compensation practices. The hourly compensation range for this role is $20 &ndash; $23. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role. In addition to hourly compensation, this position is eligible for a float incentive mileage reimbursement of $0.67 per mile for travel to and from assigned float location, in accordance with organizational policy. These ranges represent our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs.</p><p></p><p><i><br>
Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.</i></p></div>

Medical Administrative Assistant Float

Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
June 2026 Start Date<br>
<br>
The Research Assistant (RAI) works with the Laboratory Manager, Principal Investigators, and other staff to conduct screening and study visits. This position plays an essential role in the successful completion of multiple clinical research protocols being conducted in the Asthma Research Center at one time.<br>
<br>
The RAI is responsible for independently recruiting and screening study subjects for eligibility to participate in clinical trials. The RAI is also responsible for study data collection and entry, lab processing and maintaining study regulatory documents. They may be responsible for spearheading recruitment efforts for research studies. Excellent communication (oral and written), phone, and computer skills are necessary.<br>
<br>
Working under general supervision from the Laboratory Manager, provides support for clinical research studies.<br>
<br>
PRINCIPAL DUTIES AND RESPONSIBILITIES:<br>
<br>
1. Assists in the development and planning for the implementation of procedures for research studies evaluating asthma treatments and medications.<br>
<br>
2. Reviews, understands and obtains appropriate certifications for study specific protocols and ARC procedures.<br>
<br>
3. Actively contributes to the recruitment of study subjects for ARC studies. This includes assisting with developing and implementation of recruitment strategies, telephone screening of potential subjects, enlisting participation by scheduling appointments and sending out necessary paperwork.<br>
<br>
4. Performs study visits, including review of consent with subjects, following ARC procedures for study visits, and appropriate follow up with subjects.<br>
<br>
5. Clinical and pulmonary testing including performing, e.g., vital signs, EKG, blood draws, skin testing, spirometry, methacholine challenges, sputum induction, exercise challenges, assisting with certain procedures for bronchoscopies and other related procedures.<br>
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6. Collects and reviews study data, ensuring compliance with protocol and data integrity. Refers appropriate clinical issues/questions to respective medical/managerial staff.<br>
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7. Adheres to the administrative aspects of trials, including data quality, protocol violation reporting and adverse event reporting, and accurately and promptly maintains study related logs.<br>
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8. Coordinates study data with Data Coordinating Center, corporate study sponsor or their CRO. Promptly resolves and responds to data queries.<br>
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9. Prepares and presents data reports as directed.<br>
<br>
10. Other study related procedures and duties as assigned.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
QUALIFICATIONS:</p><p>
BA/BS degree, with moderate to strong background in science and interest in research.</p><p></p><p>
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:</p><p></p><ul><li>
Strong background in science</li><li>
Ability to attend to detail and be precise with the ability to work independently, exercising judgment in establishing priorities.</li><li>
Must possess the analytical ability to resolve minor technical equipment problems and interpret acceptability of data results.</li><li>
Should have word processing capabilities; general computer experience in Excel and Access highly desirable.</li><li>
Should have experience working with MS Office tools.</li><li>
Ability to write and communicate effectively.</li><li>
Must have excellent interpersonal skills for working with study participants and explaining procedures.</li></ul><p></p><p><b><br>
Additional Job Details (if applicable)</b></p><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
45 Francis Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$ - $29.01/Hourly<p></p><p><b><br>
Grade</b></p>
5<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Research Assistant I - BWH Asthma Research Center, June 2026

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Step into a role where your work truly makes a difference every day! As a vital member of our clinical operations team, you&rsquo;ll provide administrative support to ensure our practice runs smoothly and efficiently. In this dynamic, fast-paced role, you&rsquo;ll be the friendly face that plays a key role in creating a positive, efficient, and compassionate environment for both patients and clinical staff.<br>
<br>
This position is based at the Primary Care Phyllis Jen Center located at Mass General Brigham. The candidate is expected to demonstrate flexibility in staffing and will be required to float across multiple suites within the clinic. The role includes cross-training to provide coverage across clinical areas in support of departmental and operational needs.
<br>
<br>
Bilingual candidates are strongly encouraged to apply.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div>
Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities - Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.<p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p>
Department: Phyllis Jen Center - Primary Care</p><p></p><p>
Schedule: 40 - hours days, Onsite</p><p></p><p>
Compensation: The pay rate for this position starts at $20.00 per hour, with increases based on the candidate's years of experience.</p><p></p><p>
Benefits: Medical, Dental, Vision, 403b retirement plan, tuition reimbursement, discounted MBTA pass &amp; more!</p><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
45 Francis Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$17.71 - $24.94/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Practice Assistant II

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