catering & conference services coordinator

research assistant

medical assistant - clinical research Jobs in Los Angeles

medical assistant - clinical research

administrative coordinator ii Jobs in Los Angeles

administrative coordinator ii

administrative research coordinator Jobs in Los Angeles

administrative research coordinator

catering & conference services coordinator Jobs in Los Angeles

clinical research coordinator crc i ii sr coordinator

Matrix Clinical Research

<div><div><div>Benefits:</div>
<ul><li>401(k)</li>
<li>Competitive salary</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
</ul></div><div><div>Job Summary</div>
<div>We are seeking a motivated and detail-oriented Research Coordinator to join our team. The Research Coordinator will play a critical role in supporting our research projects by managing the daily operations, coordinating between different stakeholders, and ensuring the smooth execution of our research studies. 
</div><div>Responsibilities
 
<ul><li>Provide clinical research support to investigators to prepare for and execute assigned research studies, including:</li></ul> 
<ul><li>Review study protocols, Case Report Forms (CRFs), other study-specific documents, and electronic data capture systems used to record clinical research data;</li></ul> 
<ul><li>Attend all relevant study meetings;</li></ul> 
<ul><li>Collect and submit regulatory/ethics documentation as required by the FDA and other regulatory bodies governing the conduct of clinical research;</li></ul> 
<ul><li>Recruit and screen patients for clinical trials and maintain subject screening logs;</li></ul> 
<ul><li>Orient research subjects to the study, including the purpose of the study, procedures, and protocol issues such as timelines for visits;</li></ul> 
<ul><li>Design and maintain source documentation based on protocol requirements;</li></ul> 
<ul><li>Schedule and execute study visits and perform study procedures;</li></ul> 
<ul><li>Collect, record and maintain research subject study data according to study protocol and SOPs, preserving quality control for content, accuracy and completeness;</li></ul> 
<ul><li>Handle lab testing and analysis, including preparation of specimen collection tubes and lab logistics;</li></ul> 
<ul><li>Monitor subject safety and report adverse reactions to appropriate medical personnel;</li></ul> 
<ul><li>Correspond with research subjects and troubleshoot study-related questions or issues;</li></ul> 
<ul><li>Participate in meetings to confirm daily study tasks are assigned to team members and are executed to the expected standards;</li></ul> 
<ul><li>Assist with study data quality checking and query resolution.</li></ul> 
</div>
<div>Qualifications</div>
<ul><li>Must have 3 years as a coordinator</li>
<li>Spanish Speaking / Bilingual preferred</li></ul></div></div>

Clinical Research Coordinator CRC I/II-Sr. Coordinator

Cedars-Sinai

<div>
 
 Job Description
 
 
 
 
 Grow your career at Cedars-Sinai!
 
 
 
 The Angeles Clinic &amp; Research Institute has established an international reputation for developing new cancer therapies, providing the best in experimental and traditional treatments, and expertly guiding and training the next generation of clinicians. Our board-certified fellowship-trained medical oncologists, surgeons, immunotherapists, pathologists, and dermatologists work closely together to advance cancer care. We are committed to bringing innovative therapeutic options to all our patients with cancer.
 
 
 
 Join our team and contribute to groundbreaking research.
 
 
 
 This position functions as a Clinical Research Coordinator providing support for clinical research protocols for the department. The Clinical Research Coordinator will assist the Research Department with all aspects of clinical research. This individual will interact with principal investigators, subjects, clinic and research staff, laboratory staff, medical professionals, pharmaceutical staff, and Sponsor representatives to successfully implement research protocols, in compliance with all regulatory requirements.
 
 
 
 Primary Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Perform accurate processing of research laboratory specimens while demonstrating a moderate degree of proficiency and understanding of research protocol and laboratory procedures, including centrifuging, aliquoting, storing, and shipping of specimens.
 </li>
 <li>
 Monitor deliveries from sponsor, including inventory of kits, unpacking, and storing of supplies, and using kits and supplies appropriately for specimen collection, processing, storage, and shipping, as mandated by sponsor. Maintain electronic record of supplies.
 </li>
 <li>
 Responsible for administrative functions of research studies, including scheduling of patients for research visits, procedures and labs and completion and maintenance of consent forms, case report forms, SAE&rsquo;s and source documents.
 </li>
 <li>
 Facilitates screening and recruitment of potential patients for protocol eligibility, presenting non-medical trial concepts and details to the patients, and supporting the informed consent process.
 </li>
 <li>
 Coordinates logistical aspects of clinical research projects to achieve project objectives, including project planning, projecting resource requirements, and developing systems to ensure protocol compliance and patient safety.
 </li>
 <li>
 Responsible for accurate and timely data collection, documentation, entry and reporting, including timely response to sponsor queries.
 </li>
 <li>
 Schedules and participates in monitoring and auditing activities to ensure compliance, including implementing any corrective actions.
 </li>
 <li>
 Responsible for compiling and reporting on each study including information related to protocol activity, accrual data, workload, and other research information; present this information at regular research staff meetings.
 </li>
 <li>
 Works closely with investigators and regulatory staff or directly with Institutional Review Board (IRB) to submit adverse events, serious adverse events, protocol deviations, and Safety Letters in accordance with local and federal guidelines.
 </li>
 <li>
 Acts as a liaison with pharmaceutical company representatives or other project funding organizations to monitor and update project progress.
 </li>
 <li>
 Provides assistance with research finance billing, including identifying and classifying routine care vs. research related care.
 </li>
 <li>
 Attends meetings and conferences related to research activities, including research staff meetings. Participates in planning, workshops, evaluation meetings, and seminars, educational or administrative meetings as necessary or requested.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Educational Requirements:
 
 
 
 <ul>
 <li>
 High School Diploma or GED required.
 </li>
 <li>
 Associate degree or college coursework in a related field (e.g., Life Sciences, Health Sciences, or similar) preferred.
 
 
 </li>
 </ul>
 
 Licenses/Certification:
 
 
 
 <ul>
 <li>
 Current Certified Phlebotomy Technician I (CPT I) license issued by the State of California required. (Please note your license number in your resume and application)
 </li>
 <li>
 Current Basic Life Support (BLS) certification from the American Heart Association or American Red Cross required. (Certification must be valid for at least 60 days beyond anticipated start date)
 
 
 </li>
 </ul>
 
 Experience:
 
 
 
 <ul>
 <li>
 Minimum of six (6) months of healthcare-related or clinical research experience required.
 </li>
 <li>
 Phlebotomy and/or laboratory assistant experience with demonstrated proficiency in applicable job responsibilities.
 </li>
 <li>
 One (1) year of experience as a Clinical Research Coordinator, Clinical Research Associate, or Clinical Research Assistant preferred.
 </li>
 <li>
 This role is designed to be 100% onsite, giving you the opportunity to collaborate closely with your team and immerse yourself in the energy of our workplace. Please note that hybrid or remote work options are NOT available for this position at this time.
 
 
 </li>
 </ul>
 #Jobs-Indeed
 
 
</div>

Clinical Research Coordinator I, Laboratory + CPT - The Angeles Clinic & Research Institute

Cedars-Sinai Medical Center

<div><h2 class="jobSectionHeader">Job Description</h2>

The Smidt Heart Institute reflects Cedars-Sinai's steadfast dedication to heart disease and research innovation giving patients access to the highest level of care. Year after year, thousands of people trust their hearts to Smidt Heart Institute at Cedars-Sinai. Our cardiologists, cardiac surgeons and specialized care teams treat the full spectrum of heart disease and disorders, while our investigators continue to advance the field with groundbreaking, life-saving research. From genetic counseling and targeted drug therapies to a growing array of minimally invasive procedures, Cedars-Sinai continues to stand at the forefront of technology, innovation and discovery improving patient outcomes.

Join our team and use your skill with an organization known nationally for excellence in research!

Job Summary:

The Clinical Research Associate I works directly with a Clinical Research Coordinator, Research Program Administrator, or Research Nurse to coordinate and/or implement the study. This role evaluates and abstracts research data and ensures compliance with protocol and research objectives. Position is responsible for completing case report forms, entering clinical research data, and assist with regulatory submissions to the IRB. Provides limited patient contact as needed for study and assist with study budget and patient research billing. This role will comply with all federal, local, FDA, IRB, and HIPAA guidelines and regulations pertaining to the study and patient care.

Job Duties and Responsibilities:

Works with a Clinical Research Coordinator, Research Program Administrator or Research Nurse to coordinate/implement study.

Evaluates and abstracts clinical research data from source documents.

Ensures compliance with protocol and overall clinical research objectives.

Completes Case Report Forms (CRFs).

Enters clinical research data into Electronic Data Systems (EDCs) that are provided by the sponsors.

Provides supervised patient contact or patient contact for long term follow-up patients only.

Assists with regulatory submissions to the Institutional Review Board (IRB) and works closely with supervising research staff or directly with the Institutional Review Board to submit Adverse Events, Serious Adverse Events, and Safety Letters in accordance with local and federal guidelines.

Assists with clinical trial budgets and patient research billing as needed

Schedules patients for research visits and research procedures.

Responsible for sample preparation and shipping and maintenance of study supplies and kits.

Ensures compliance with all federal and local agencies including the Food and Drug Administration (FDA) and local Institutional Review Board.

Maintains research practices using Good Clinical Practice (GCP) guidelines.

Maintains strict patient confidentiality according to HIPAA regulations and applicable law.

Participates in required training and education programs. 

<h2 class="jobSectionHeader">Qualifications</h2>

Education:
High School diploma/GED required.
BA/BS degree in Science, Sociology or related degree preferred.
Experience:
Understanding of general research objectives.
1 year of clinical research related experience preferred.<ul><li>
Excellent language skills and understanding of Grants, Manuscript, and Abstract guidelines.</li><li>
Strong verbal and writing ability as well as communication, computer, organization, personnel and time-management skills.</li><li>
Proficiency in Word, PowerPoint and Excel.</li><li>
Ability to work independently, set priorities, and handle multiple tasks requiring attention to detail.</li><li>
Previous experience in research environment preferred.</li></ul>
Physical Demands:<ul><li>
Able to perform moderate lifting.</li><li>
Able to sit, stand and walk for prolonged periods of time</li><li>
Able to read papers and online documents.</li><li>
Able to operate standard office equipment</li><li>
Able to exercise physical ability and perspective acuity to satisfactorily perform essential job functions.</li></ul></div>

Heart Institute Clinical Research Associate I - Cheng Lab

UCLA Health

<div><div>Description
The Department of Medicine, Division of Cardiology, is seeking a Research Nurse Coordinator to support cardiovascular clinical trials and innovative research initiatives. Under the direction of the Principal Investigator, this role performs independent nursing and advanced administrative duties to ensure the effective implementation and management of clinical research protocols. Responsibilities include seeing research participants, reviewing safety labs and adverse events, implementing investigational drug dose adjustments per protocol, and performing specialized clinical procedures such as electrocardiograms, spirometry, and cardiopulmonary exercise testing while monitoring vital signs.
This position supports a diverse portfolio of studies, including multicenter NIH and industry-sponsored trials, investigator-initiated research, and programmatic activities such as clinical databases and biorepositories. The Research Nurse Coordinator works closely with investigators, clinicians, research staff, and external partners to ensure regulatory compliance, patient safety, and efficient study operations while contributing clinical expertise to the advancement of cardiovascular research.
*This is a limited role which may convert to career.*
Hourly range: $70.59-$106.80</div><div>
Qualifications
<div>Required:</div><div></div><ul><li>
BSN or MSN &ndash; required</li><li>
Active California Registered Nursing License</li><li>
5 years of Cardiovascular Research experience</li><li>
ACLS, BCLS and PALS from the American Red Cross or American Heart Association &ndash; required</li><li>
Ability to complete a Nursing physical assessment</li><li>
Ability to conduct cardiopulmonary exercise testing</li><li>
Ability to complete research case report forms and other research-related documentation according to good clinical practice (GCP) standards and regulatory requirements</li><li>
Ability to follow research standard operating procedures and study protocols</li><li>
Working knowledge of HIPPA guidelines and Human Subjects Protection rights.</li></ul></div></div><div></div>

Research Nurse Coordinator (20% Limited)

Medpace

<div>
 
 Clinical Research Coordinators wanted at Medpace! Become a CRA and join our growing team!
 
 
 
 This is an exciting opportunity for clinical research professionals with at least one year of Clinical Research Coordinator experience to fill Clinical Research Associate (CRA) openings with Medpace. Through our
 
 PACE&reg;
 
 Training Program, you will receive the training needed to become a fully functional CRA with the opportunity to work home-based. You will also have the opportunity to earn a generous travel bonus in addition to a competitive salary.
 
 
 
 WE OFFER THE FOLLOWING
 
 
 
 <ul>
 <li>
 Competitive travel bonus;
 </li>
 <li>
 Equity/Stock Option program;
 </li>
 <li>
 Training completion and retention bonus
 </li>
 <li>
 Annual merit increases;
 </li>
 <li>
 401K matching;
 </li>
 <li>
 The opportunity to work from home;
 </li>
 <li>
 Flexible work hours across days within a week;
 </li>
 <li>
 Retain airline reward miles and hotel reward points;
 </li>
 <li>
 Home office furniture allowance, laptop, mobile phone with hotspot for internet access anywhere;
 </li>
 <li>
 In-house travel agents, reimbursement for airline club, and TSA pre-check;
 </li>
 <li>
 Opportunity for leadership positions &ndash; Lead CRA, CRA Manager, Clinical Trial Manager, Training and Development Manager, and many more;
 </li>
 <li>
 CRA training program (PACE&reg;);
 </li>
 <li>
 Ongoing therapeutic training by our in-house physicians who are medical and regulatory experts;
 </li>
 <li>
 In-house administrative support for all levels of CRAs; and
 </li>
 <li>
 Opportunities to work with international team of CRAs.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Conduct qualification, initiation, monitoring, and closeout visits at research sites in compliance with the approved protocol;
 </li>
 <li>
 Communication with the medical site staff including coordinators, clinical research physicians, and their site staff;
 </li>
 <li>
 Verify adequate investigator qualifications, training and resources, including facilities, laboratories, equipment, and staff;
 </li>
 <li>
 Medical record and research source documentation verification against case report form data, including informing the site staff of any entry errors, ensuring good documentation practices are being adhered to and communicating protocol deviations appropriately per SOPs, GCP, and applicable regulatory requirements;
 </li>
 <li>
 On-site and virtual/remote monitoring activities with a risk-based monitoring approach (including centralized data review) through our integrated Clinical Trial Management System to identify site deviations/deficiencies and corrective/preventive actions to bring a site back into compliance and mitigate risks moving forward;
 </li>
 <li>
 Verification that the investigator is enrolling only eligible subjects;
 </li>
 <li>
 Regulatory document review;
 </li>
 <li>
 Medical device and/or investigational product/drug accountability and inventory;
 </li>
 <li>
 Verification and review of adverse events, serious adverse events, concomitant medications and corresponding illnesses to confirm accurate data reporting in accordance with the protocol;
 </li>
 <li>
 Assess the clinical research site&rsquo;s patient recruitment and retention success and offering suggestions for improvement; and
 </li>
 <li>
 Completion of monitoring reports and follow-up letters, which includes providing summaries of the significant findings, deviations, deficiencies, and recommended actions to secure compliance.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Must have a minimum of a Bachelor&rsquo;s degree in a health or science related field;
 </li>
 <li>
 Experience as a Clinical Research Coordinator (minimum 1 year);
 </li>
 <li>
 Ability to travel 60-70% to locations nationwide is required; some visits may be conducted remotely;
 </li>
 <li>
 Must maintain a valid driver&rsquo;s license and the ability to drive to monitoring sites;
 </li>
 <li>
 Proficient knowledge of Microsoft&reg; Office;
 </li>
 <li>
 Strong communication and presentation skills; and
 </li>
 <li>
 Must be detail-oriented and efficient in time management.
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 A target salary range of $60,000 - $140,000 with potential for bonus and equity awards. Your compensation will be based on your skills and experience. Medpace offers the following benefits for full-time positions: medical, dental, vision, 401(k), vacation policy, sick days, paid holidays, work from home flexibility, short-term disability, long-term disability, health savings and flexible savings accounts, life and AD&amp;D insurance, pet insurance, and reimbursement for travel expenses (including food and gas allowance, rental cars, and hotel accommodations). For more details, please discuss with your recruiter.
 
 
 
 
 
 
 
 Medpace Overview
 
 
 
 Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.
 
 
 
 Why Medpace?
 
 
 
 People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.
 
 
 The work we&rsquo;ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.
 
 
 
 Medpace Perks
 
 
 
 <ul>
 <li>
 Flexible work environment
 </li>
 <li>
 Competitive PTO packages &ndash; starting at 20+ days
 </li>
 <li>
 Company-sponsored employee appreciation events
 </li>
 <li>
 Employee health and wellness initiatives
 </li>
 <li>
 Competitive compensation and benefits package
 </li>
 <li>
 Structured career paths with opportunities for professional growth
 </li>
 <li>
 Discounts for local businesses
 
 
 </li>
 </ul>
 
 Awards
 
 
 
 <ul>
 <li>
 Named a Top Workplace in 2024 by The Cincinnati Enquirer
 </li>
 <li>
 Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024
 </li>
 <li>
 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility
 
 
 </li>
 </ul>
 
 What To Expect Next
 
 
 
 A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
 
 
</div>

Clinical Research Coordinator to Home-Based CRA (Clinical Research Associate) (LA)

<div>
 
 Job Description
 
 
 
 
 Join us as we translate today's discoveries, into tomorrow's medicine!
 
 
 
 Regenerative medicine is a new and developing field that strives to restore function in diseased or aged tissues through either revitalizing existing cells or transplanting new ones. At the Board of Governors Regenerative Medicine Institute, researchers are turning stem cells into therapies for treating a multitude of prevalent diseases and conditions. We're also exploring how to prevent diseases, and we're extending our knowledge to students in Los Angeles and researchers around the world. To learn more, please visit Board of Governors Regenerative Medicine Institute | Cedars-Sinai
 
 
 
 Are you ready to be a part of breakthrough research?
 
 
 
 The Clinical Research Associate I will work directly with a Clinical Research Coordinator, Research Program Administrator, or Research Nurse to coordinate and/or implement the study. Evaluates and abstracts research data and ensures compliance with protocol and research objectives. Responsible for completing case report forms, entering clinical research data, and assist with regulatory submissions to the IRB. Provides limited patient contact as needed for study and assist with study budget and patient research billing. Ensures compliance with all federal, local, FDA, IRB, and HIPAA guidelines and regulations pertaining to the study and patient care. Additionally, this position will include animal work (injections, dissections, and surgery), sample processing, and cell culture.
 
 
 
 Primary Job Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 Completes Case Report Forms (CRFs).
 </li>
 <li>
 Enters clinical research data into Electronic Data Systems (EDCs) that are provided by the sponsors.
 </li>
 <li>
 Provides supervised patient contact or patient contact for long term follow-up patients only.
 </li>
 <li>
 Assists with regulatory submissions to the Institutional Review Board (IRB) including submission of Adverse Events, Serious Adverse Events, and Safety Letters in accordance with local and federal guidelines.
 </li>
 <li>
 Assists with clinical trial budgets.
 </li>
 <li>
 Assists with patient research billing.
 </li>
 <li>
 Schedules patients for research visits and research procedures.
 </li>
 <li>
 Responsible for sample preparation and shipping and maintenance of study supplies and kits.
 </li>
 <li>
 Maintains research practices using Good Clinical Practice (GCP) guidelines.
 </li>
 <li>
 Maintains strict patient confidentiality according to HIPAA regulations and applicable law.
 </li>
 <li>
 Participates in required training and education programs.
 
 
 </li>
 </ul>
 
 Department-Specific Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 Performs data searches and other related administrative tasks.
 </li>
 <li>
 Assists with research protocol writing and development.
 </li>
 <li>
 Transportation of research medications.
 </li>
 <li>
 Performs study related assessments and questionnaires.
 </li>
 <li>
 Assists with prescreening of potential research participants for various clinical trials.
 </li>
 <li>
 Maintains organized paper and electronic research files.
 </li>
 <li>
 Performs all data collection and data entry tasks for department clinical trials.
 </li>
 <li>
 Assists with preparing manuscripts, letters, and other research documents as needed.
 </li>
 <li>
 Responds to sponsor&rsquo; inquiries regarding protocol start-up activities and recruitment.
 </li>
 <li>
 Performs literature reviews.
 </li>
 <li>
 Attends research meetings and monthly conference calls with sponsors for study updates.
 </li>
 <li>
 Performs cell culture, immunohistochemistry including processing of samples.
 </li>
 <li>
 Performs animal injections, dissections and surgery.
 </li>
 <li>
 Assists with scheduling of visits and assessments.
 
 
 </li>
 </ul>
 
 
 
 Qualifications
 
 
 
 
 
 
 Education:
 
 
 
 <ul>
 <li>
 High School Diploma or GED is required.
 
 
 </li>
 </ul>
 
 Experience and Skills:
 
 
 
 <ul>
 <li>
 Clinical Research related experience is preferred.
 </li>
 <li>
 Ability to interpret and apply knowledge of State, Federal, and Agency standards to follow regulations.
 </li>
 <li>
 Must possess digital literacy, including Word and Excel, and the ability to use standard office equipment is required.
 </li>
 </ul>
</div>

Clinical Research Associate I - Regenerative Medicine Institute

Keck Medicine of USC

<div>Support Coordinator II serves as an intermediate-level support coordinator. As a part of the Ambulatory clinic, provides smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Responsible in coordinating multiple appointments with many multi-specialty clinical services. Participates in a variety of duties associated with daily clinic preparation process, from customer service, heavy phone answering, intake, message distribution, obtaining medical reports/imaging, procedure scheduling, encounter registration, co-pay collections, and referrals management. Performs other duties as assigned.
Essential Duties<ul><li>
Clerical: &bull; Demonstrates accuracy and thoroughness in entering information into computer systems. &bull; Processes new referrals in a timely manner this includes obtaining required outside medical records, entering demographic information into computer system, providing medical records to physician / multidisciplinary team for review, verifying insurance and obtaining authorization for visits and procedures. &bull; Schedules patient&rsquo;s evaluation and clinic appointments in a timely manner, and at the request of the physician, while accommodating patient&rsquo;s needs. This includes but not limited to: surgery scheduling, laboratories, diagnostic testing and consultations as needed. Fulfills other department scheduling functions per department procedures and protocols. &bull; Reviews master schedule and anticipating requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience. &bull; Coordinates and schedules diagnostic testing for patients which include but not limited to sending letters of medical necessity. &bull; Assists with the clerical and scheduling needs including filing and collection of supporting documentation for billing. &bull; Provides phone coverage as needed. Contacts and distributes messages to medical personnel using a variety of electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol.</li><li>
Patient Customer Service: &bull; Displays courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner. &bull; Acts as a single point of contact for patients and caregivers and takes accountability for their patient experience. Provides information and guidance to patients and caregivers regarding all areas of patient care. This includes but not limited to scheduling, paperwork, and follow-up appointments. &bull; Completes a financial risk assessment and, as indicated, provides assistance to patient/patient families regarding insurance benefits and alternative funding sources, including referral of complex financial or insurance coverage issues to financial counselors or others, such as a designated admitting representative. &bull; Prepares estimate of patient liabilities to patients, physicians and insurance companies based on guidelines and/or systems provided by the department, including but not limited to copayment, deductibles, co-insurance, deposits, or prior account balances. &bull; Facilitates communication between patient and caregivers, and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient. &bull; Adheres to policies aimed to protect patient confidentiality. &bull; Assist Support Coordinator I with complex customer service issues and provide resolution</li><li>
Teamwork/Collaboration: &bull; Acts and demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence. &bull; Maintains an open line of communication with management and other staff and always demonstrates a professional demeanor. &bull; Keeps abreast of changes within the USC healthcare system. &bull; Work collaboratively as department&rsquo;s liaison/representation between the department and other hospital and physicians&rsquo; staff.</li><li>
Other: &bull; May assist with onboarding and training new hire employees and physicians &bull; May assist Clinic Manager with quality assurance, patient flow, data collection, projects, and reporting &bull; May work on auditing, correction, and resubmitting rejected charges and follow up</li><li>
Performs other duties as assigned.</li></ul>
Required Qualifications:<ul><li>
Req High School or equivalent</li></ul><ul><li>
Req Demonstrated ability in customer service, intake and scheduling</li><li>
Req Proven record of dealing with the public in a customer service role</li><li>
Req Familiarity with word processing, Microsoft Outlook, navigating the intranet, interpret on-line queries and preferably with GE Centricity Business, Cerner, PBAR, scheduling systems</li><li>
Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.</li><li>
Req Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure and work efficiently in a team environment.</li><li>
Req Knowledge and understanding of insurance plans and types of coverage provided, including government health programs</li><li>
Req Knowledge and ability in processing new referrals in a timely manner</li><li>
Req Demonstrated ability and knowledge in patients scheduling</li><li>
Req Works independently under supervision, takes initiative, deals effectively with constant change, and willingly accepts responsibility</li><li>
Req Possesses ability to work independently and in a team setting.</li></ul>
Preferred Qualifications:<ul><li>
Pref Bachelor&rsquo;s Degree In a related field</li></ul><ul><li>
Pref 3-5 years Experience in administrative or customer service in medical office preferably in an ambulatory care environment.</li><li>
Pref Knowledge of medical terminology preferred</li><li>
Pref Proven knowledge of insurance billing, admitting, or registration experience in a hospital or medical office preferred</li><li>
Pref Ability to speak Chinese (Mandarin or Cantonese) or Spanish preferred</li><li>
Pref Certified Medical Assistant - CMA Medical Assistant Certificate or equivalent preferred</li><li>
Pref Certification - Job Relevant Billing and Coding Certificate</li></ul>
Required Licenses/Certifications:
<ul><li>Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)</li></ul> 
The hourly rate range for this position is $25.00 - $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
<div>Job ID REQ20172848 Posted Date 03/18/2026</div></div>

Support Coordinator II - Amb Infusion - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Explore 311+ Clinical research coordinator crc i ii sr coordinator in Los Angeles this March. Find roles across top companies and apply now to boost your career.