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clinical research coordinator

Emory University

<div>Discover Your Career at Emory University:
<div>
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.</div>
Description:
<div>
KEY RESPONSIBILITIES:
</div><ul><li>Independently manages significant and key aspects of a large clinical trial or all aspects of one or more small trials, or research projects.
</li><li>Trains and provides guidance to less experienced staff.
</li><li>Oversees data management for research projects.
</li><li>Interfaces with research participants and resolves issues related to study protocols.
</li><li>Authorizes purchases for supplies and equipment maintenance.
</li><li>Determines effective strategies for promoting/recruiting research participants and retaining participants in long term clinical trials.
</li><li>Periodically audits operations including laboratory procedures to ensure compliance with applicable regulations; provides leadership in identifying and implementing corrective actions/processes.
</li><li>Monitors IRB submissions and responds to requests and questions.
</li><li>Interfaces with study sponsors, monitors and reports SAEs; resolves study queries.
</li><li>Provides leadership in determining, recommending, and implementing improvements to policies/processes.
</li><li>Assists in developing grant proposals and protocols.
</li><li>With appropriate credentialing and training may perform phlebotomy, specimens collection or diagnostics.
</li><li>May perform some supervisory duties.
</li><li>Performs related approved responsibilities as required.
</li></ul><div>MINIMUM QUALIFICATIONS:
</div><ul><li>High School Diploma or GED and seven years of clinical research experience.</li><li>
Or two years of college in a scientific, health related or business administration program and five years of clinical research experience</li><li>
Or licensed as a Practical Nurse (LPN) and four years of clinical research experience
</li><li>Or bachelor's degree in a scientific, health related or business administration program and three years clinical research experience
</li><li>Or master's degree, MD or PhD in a scientific, health related or business administration program and one year of clinical research experience Certified Research Administrator (CRA) or Clinical Research Coordinator (CRC) preferred.</li></ul><div>
This position is intended to support clinical research and all clinical training requirements must be tracked and monitored through Emory Healthcare under the credentialing category of Clinical Researcher.</div><div></div><div><br>
NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines of department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to employee.</div>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).</div><div></div><div><br>
Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.</div></div>

Clinical Research Coordinator - School of Medicine Neurobehavior

<div>Discover Your Career at Emory University:
<div>
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.</div>
Description:
<div>
The Clinical Research Coordinator handles or assists with the administrative activities generally associated with the conduct of clinical trials.</div><div></div><div><br>
Emory's Department of Pediatrics is looking for a junior clinical research coordinator to assist with Dr. Claudia Morris' dynamic Pediatric Emergency Medicine (PEM) Research Program, particularly with new Pediatric Emergency Care Applied Research Network projects initiating in the summer and fall. The position will involve participation in all PEM research activities, and assisting in expanding research coordinator coverage in the ED.</div><div></div><div><br>
KEY RESPONSIBILITIES:</div><ul><li>
Maintains data pertaining to research projects, completes source documents/case report forms, and performs data entry.</li><li>
Assists with patient recruitment.</li><li>
Attends study meetings.</li><li>
Orders and maintains equipment and supplies.</li><li>
Reviews medical records and/or conducts screenings for recruitment of study participants, performs interviews and QOL questionnaires.</li><li>
Collects study specimen according to protocol which may include phlebotomy, processing, and preparation for shipping.</li><li>
Coordinates services, schedules procedures, creates and maintains case packages, and monitors charges.</li><li>
Assists with quality assurance and tracks regulatory submissions.</li><li>
Performs related approved responsibilities as required.</li></ul><div>
ADDITIONAL JOB DETAILS:</div><ul><li>
Handles or assists with administrative activities generally associated with the conduct of clinical trials.</li><li>
Maintains data pertaining to research projects, completes source documents/case report forms, and performs data entry.</li><li>
Assists with patient recruitment.</li><li>
Attends study meetings.</li><li>
Orders and maintains equipment and supplies.</li><li>
Reviews medical records and/or conducts screenings for recruitment of study participants, performs interviews and QOL questionnaires.</li><li>
Collects study specimen according to protocol which may include phlebotomy, processing, and preparation for shipping.</li><li>
Coordinates services, schedules procedures, creates and maintains case packages, and monitors charges.</li><li>
Assists with quality assurance and tracks regulatory submissions.</li><li>
Performs related approved responsibilities as required.</li><li>
This job requires evenings and weekend coverage for 8 hours shifts, 5 days per week.</li><li>
Flexible day, evening (3p-11p) and weekend shifts, full time participation in multiple clinical research studies that involves interaction with patients in the emergency department setting.</li><li>
Job includes processing of biological samples and may require travel between 3 Children's Healthcare of Atlanta pediatric hospitals/emergency departments.</li></ul><div>
MINIMUM QUALIFICATIONS:</div><ul><li>
High School Diploma or GED and three years of administrative support experience.</li><li>
Or two years of college in a scientific, health related, or business administration program and one year of admin support or customer service experience.</li><li>
Or be a licensed as a practical nurse (LPN) and one year admin support or one year of licensed practical nursing experience.</li><li>
Or a Bachelor's degree, Master's degree, MD or PhD in a scientific, health related or business administration program.</li></ul><div>
PREFERRED QUALIFICATIONS</div><ul><li>
At least 2-years college experience preferred.</li><li>
Familiarity with ED environment.</li><li>
Fluent in English.</li><li>
Ability to multi-task.</li><li>
Strong communication skills.</li><li>
Flexible hours dictated by the needs of specific ED-based studies (flexible weekend position days or nights; willing to be flexible based on the needs of the study and PEM research team).</li></ul><div><i>
This position is intended to support clinical research and all clinical training requirements must be tracked and monitored through Emory Healthcare under the credentialing category of Clinical Researcher.</i></div><div></div><div><br>
NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.</div>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).</div><div></div><div><br>
Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.</div></div>

Clinical Research Coordinator I | School of Medicine - Pediatrics

Northside Hospital

<div><div><div>Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.</div></div><div><div>
The Research Nurse I will be responsible for rendering patient care services to patients on research protocols approved through the Northside Hospital IRB. Responsibilities involve patient registration, data collection, data submission, adverse event reporting, patient follow-up, records management, protocol regulatory management, quality assurance and other activities related to research. Major roles of the Research Nurse include those of practitioner, researcher, educator and consultant. The Research Nurse is a professional person with knowledge, skills and abilities in the following areas: specific disease management nursing, data management, physical assessment skills, leadership ability and communication skills.</div></div><div><p><b>
REQUIRED</b></p><ul><li>
Graduate of an accredited school of nursing with a Bachelor or Associate degree and current and unencumbered licensure as a Registered Nurse in the State of Georgia
</li><li>One (1) year relevant work experience in a clinical setting
</li><li>Current and valid American Heart Association Basic Life Support (BLS) Provider CPR &amp; AED Program card</li><li>
If not Certified Clinical Research Coordinator (CCRC) or a Certified Clinical Research Professional (CCRP) at time of hire, must achieve professional certification through the Association of Clinical Research Professionals (ACRP) or the Society of Clinical Research Associates (SOCRA) within three (3) years of hire.</li><li>
If not certified at time of hire, must obtain within three (3) years of hire, one (1) of the following:<ul><li>
FOR ONCOLOGY: Oncology Certified Nurse (OCN) through the Oncology Nursing Certification Corporation (ONCC)</li><li>
FOR BMT: Blood &amp; Marrow Transplant Certified Nurse (BMTCN) through Oncology Nursing Certification Corporation (ONCC)</li></ul></li></ul><p><b>
PREFERRED</b></p><ul><li>
Master of Science degree from an accredited college or university in a data driven research-related field (such as nursing, allied health, biological sciences, chemistry, economics, informatics, mathematics, psychology, sociology, epidemiology, public health).</li><li>
Oncology Certified Nurse (OCN) through the Oncology Nursing Certification Corporation (ONCC).</li><li>
Knowledge and understanding of clinical research healthcare science and Good Clinical Practice (GCP) international quality standards for clinical research.
</li><li>Knowledge of clinical research practices including federal regulations, federal grant and clinical trials policy and regulations, management systems and technology solutions used to coordinate clinical research.</li><li>
One (1) to three (3) years relevant work experience in a clinical or healthcare setting
</li><li>Certified Clinical Research Coordinator (CCRC) or Certified Clinical Research Professional (CCRP) through the Association of Clinical Research Professionals (ACRP) or the Society of Clinical Research Associates (SOCRA).</li></ul></div></div>

BMT Clinical Research Nurse

Piedmont Healthcare

<div>Overview: Responsible for coordinating clinical research projects. Responsibilities: Responsible for coordinating clinical research projects. Qualifications: <b>Education</b><ul><li>
Registered Nurse from an accredited school of nursing or</li>
<li>Graduate from an accredited school of nursing with current Georgia license for Advanced Practice Nursing and</li>
<li>Master&rsquo;s degree in Nursing or</li>
<li>Graduate of an accredited Physician Assistants program with current license for the Georgia State Composite Board Required
</li></ul><b>Work Experience</b><ul><li>
1 year of experience in clinical research, healthcare, or related field Required
</li></ul><b>Licenses and Certifications</b><ul><li>
RN - Registered Nurse - Georgia State Licensure and/or NLC/eNCL Multistate Licensure Upon Hire Required or</li>
<li>Licensed Physician Assistant in the State of Georgia Upon Hire Required or</li>
<li>ACNP - Acute Care Nurse Practitioner Upon Hire Required
</li><li>BCLS - Basic Life Support Upon Hire Required
</li></ul>Business Unit : Company Name: Piedmont Heart Institute - NFP</div>

Clinical Research Nurse

Georgia Department of Behavioral Health and Developmental Disabilities

<div><div>Additional Information
</div><ul><li>Agency Logo:</li>
<li>Requisition ID: HEA0AIA</li>
<li>Number of Openings: 1</li>
<li>Shift: Day Job</li>
<li>Posting End Date: Apr 17, 2026</li></ul></div>
<br><div><h3 class="jobSectionHeader"><b>Job Title: Forensic Statewide Clinical Coordinator- Atlanta</b></h3><h3 class="jobSectionHeader"><b>
Pay Grade: L</b></h3><h3 class="jobSectionHeader"><b>
</b></h3><h3 class="jobSectionHeader"><b>Workplace: Remote</b></h3><h3 class="jobSectionHeader"><b>
</b></h3><h3 class="jobSectionHeader"><b>Travel: 50% statewide travel required</b></h3><h3 class="jobSectionHeader"><b>
Job Summary: Clinical Licensure is required for this position. The selected candidate must be a LCSW, LPC, or LMFT.</b></h3><p><b>
Under the direction of the Forensic Housing Administrator, the Forensic Statewide Clinical Coordinator will be responsible for ensuring the clinical oversight, compliance, and operational effectiveness of Georgia&rsquo;s Forensic Community Integration Homes (CIHs) and Forensic Apartments.</b><br>
<b>Key Responsibilities</b></p><div><b><br>
Clinical Coordination</b><br>
<ul><li><b>Assist in coordinating successful admissions into Georgia&rsquo;s Forensic CIHs and Forensic Apartments.</b></li><li><b>Track and ensure clinical intake assessments for new admissions are conducted and documented per policy.</b></li><li><b>Attend monthly CIH clinical meetings with CFD, FCC, Team Lead, etc. to ensure clinical needs are being met.</b></li><li><b>Participate in discharge planning meetings to facilitate smooth transitions into CIHs and Forensic Apartments.</b></li></ul></div><div><b><br>
Site Visits &amp; Compliance Monitoring</b><br>
<ul><li><b>Conduct bi-monthly site visits at CIHs to ensure compliance, safety, and quality of care for all residents and staff.</b></li><li><b>Conduct bi-annual site visits at Forensic Apartments to assess compliance with benefits and medication oversight.</b></li><li><b>Perform regular inspections of Forensic properties, ensuring homes are safe, clean, and well-maintained per regulatory standards.</b></li><li><b>Complete an annual Risk Assessment for each CIH to identify and mitigate potential risks.</b></li></ul></div><div><b><br>
Training &amp; Policy Implementation</b><br>
<ul><li><b>Train staff on standard operating procedures (SOPs) and DBHDD policies to enhance CIH efficiency.</b></li><li><b>Ensure CIH Team Leads are well-trained on SOPs and any policy changes or modifications.</b></li><li><b>Promote a culture of safety by training staff on emergency preparedness, behavioral support plans, and individualized recovery plans (IRPs).</b></li></ul></div><div><b><br>
Quality Assurance &amp; Documentation</b><br>
<ul><li><b>Audit client records at CIHs to ensure documentation is complete, accurate, and compliant with best practices.</b></li><li><b>Ensure individualized treatment plans are properly implemented and managed.</b></li><li><b>Monitor the use of clinical best practices in resident care and ensure CIH Team Leads are trained accordingly.</b></li><li><b>Ensure completion of required safety drills (fire drills, disaster drills, medical competency checks, environmental safety checklists, etc.).</b></li><li><b>Submit administrative reviews and investigative reports as required. Community Service Liaison</b></li><li><b>Act as a statewide liaison between DBHDD and all Community Service Boards (CSBs) under the direction of Forensic Housing Administration, attending scheduled monthly meetings.</b></li><li><b>Assess Community Services and Partnerships</b></li></ul><b>
o Regularly evaluate the effectiveness and accessibility of current community services and partnerships across all CIHs statewide.</b><br>
<b>o Identify any gaps or barriers to access and recommend improvements to ensure equitable service delivery.</b><br>
<b>o Actively seek out potential new partnerships that could enhance the quality of services provided to CIHs.</b><br>
<b>o Communicate recommendations to the Forensic Housing Administrator for initial outreach and partnership development.</b><br>
<ul><li><b>Develop and Maintain a Resource Database: Maintain an up-to-date list of local and statewide resources for staff and resident use.</b></li></ul></div><div><b>
 Leadership &amp; Operational Support</b><br>
<ul><li><b>Monitor resident behavior reports, identify potential risks, and escalate concerns as needed.</b></li><li><b>Provide direct supervision of all CIH Team Leads.</b></li><li><b>Monitor and manage employee productivity, ensuring adherence to all HR and administrative requirements.</b></li><li><b>Ensure adequate staffing across all CIHs.</b></li><li><b>Disseminate critical information from leadership meetings to maintain clear communication.</b></li><li><b>Conduct ad hoc staff meetings as needed to discuss updates and operational priorities.</b></li><li><b>Establish performance improvement goals and audits to enhance program services.</b></li><li><b>Serve as a temporary Team Lead in the absence of the assigned Team Lead.</b></li></ul></div><p>
</p><p></p><p>This is a High Trust, High Accountability Role. This position is unique because it sits at the intersection of clinical oversight, housing operations, forensic systems, and statewide leadership. It is not a traditional clinician role and not a typical housing administrator role. It blends systems-level clinical coordination with hands-on operational accountability across multiple sites.<br>
This role is uniquely positioned as the translator between:<br>
Clinical teams (CFD, FCC, CSBs, treatment providers)<br>
Housing operations (Team Leads, staffing, safety, site conditions)</p><p><b>
For benefits information, please visit: </b><b>https://careers.dbhdd.ga.gov/why-dbhdd/</b></p><p></p><p><b><br>
Employment Requirements</b><br>
To ensure the safety and wellbeing of our employees, individuals and communities we serve, certain positions within DBHDD may require evaluations, vaccinations, professional licensure and certifications. Licenses must be current and enable providers to practice within the State of Georgia.</p><p></p><p><br>
The following are a listing of evaluations and vaccinations that may be required for employees, including those not involved with direct care:</p><br>
<p></p><ul><li>
Drug Screening</li><li>
TB Evaluation</li><li>
Annual Influenza*</li></ul><p></p><p><br>
</p><ul><li>Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.</li></ul><p>
</p><p></p><p><b>DBHDD is an Equal Opportunity Employer</b><br>
It is the policy of DBHDD to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.<br>
<br>
Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process.</p><p>
</p><p></p><p><b>This position is subject to close at any time once a satisfactory applicant pool has been identified.</b></p><p>
</p><p><b>FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.</b>
</p><div>Bachelor's degree in a related field from an accredited college or university and five (5) years of experience performing work related to the area of assignment, which includes two (2) years in a managerial or supervisory role or one (1) year of experience at the lower level Healthcare Prgm Consultant 3 (HCP092) or position equivalent.</div></div>

Forensic Statewide Clinical Coordinator- Atlanta

<div>Discover Your Career at Emory University:
<div>
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.</div>
Description:
<div>
KEY RESPONSIBILITIES:
</div><ul><li>Assists in coordinating routine activities associated with a research project to include data maintenance, grant expenditure adherence, project evaluation, meeting scheduling, research subject interfacing, light clerical duties and control of equipment and supplies.
</li><li>May review literature for related research developments and techniques, compile findings and generate reports.
</li><li>May serve as project liaison to other departments, outside organizations, government agencies and product representatives.
</li><li>May supervise other staff.
</li><li>Performs related responsibilities as required.</li></ul><div>
MINIMUM QUALIFICATIONS:
</div><ul><li>Bachelor's degree in a science discipline, business management, or related field OR equivalent combination of experience, education, and training.
</li></ul><div>Note: An approved CAS Exception is required for anyone who is charged to a federal grant or contract under this job code.</div><div></div><p><br>
NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines of department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to employee.</p>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).</div><div></div><div><br>
Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.</div></div>

Research Administrative Coordinator (Ryan White Grant Billing and Data Support)- SOM, Infectious Diseases

SynerGrx

<p><b>About SynerGrx</b></p><p>SynerGrx is a pharmacist-led chronic care management organization that integrates Clinical Pharmacists, Clinical Pharmacy Technicians, and Medical Assistants into primary care and specialty practices to improve patient outcomes. We partner directly with providers to deliver CCM, RPM, and preventive care services that enhance quality, drive medication adherence, and reduce avoidable healthcare costs. Our team is committed to elevating the standard of pharmacy-driven patient care, and we are looking for individuals who share that mission.</p><p><b>Position Summary: Care Coordinator (Chronic Care Management)</b></p><p>The Care Coordinator plays a key role in providing chronic care management services and supporting pharmacist-driven patient care. This position is ideal for tech-savvy, patient-centered individuals who excel at communication, organization, and clinical documentation. You will support comprehensive outreach activities, prepare care plan documentation, and collaborate with providers and pharmacists to ensure patients receive consistent, high-quality chronic care management services.</p><p><b>Key Responsibilities: </b></p><p><b>Chronic Care Management Patient Engagement &amp; Outreach</b></p><ul><li>Perform monthly outreach to enrolled CCM patients to review care needs, identify barriers, and support medication adherence.</li><li>Document clinical updates including symptoms, lifestyle factors, self-monitoring results, and social determinants of health.</li><li>Provide education to patients on chronic disease management under clinician direction.</li></ul><p><b>Documentation &amp; Care Coordination</b></p><ul><li>Maintain accurate patient profiles, care plans, vitals, medication histories, and care documentation in Apothedoc and partner EHR systems.</li><li>Prepare clinical documentation for pharmacist review, including pre-visit summaries and care plan updates.</li><li>Track and monitor interventions, referrals, and follow-up items to ensure continuity of care.</li></ul><p><b>Medication-Related Support</b></p><ul><li>Identify gaps in adherence, refill delays, and high-risk medication concerns; escalate to pharmacists when clinical review is required.</li><li>Assist with gathering information for prior authorizations, coverage determinations, and formulary alternatives.</li></ul><p><b>Operational Support</b></p><ul><li>Respond to patient calls, portal messages, and provider inquiries in a timely and professional manner.</li><li>Support workflow efficiency by organizing tasks, triaging patient concerns, and maintaining communication with clinic partners.</li><li>Assist with onboarding and supporting new team members and contribute to training initiatives.</li></ul><p><b>Professionalism &amp; Collaboration</b></p><ul><li>Demonstrate a professional appearance and demeanor during all patient, provider, and clinic interactions.</li><li>Maintain confidentiality, adhere to HIPAA requirements, and follow all SynerGrx protocols and safety policies.</li></ul><p><b>Minimum Qualifications:</b></p><ul><li>High school diploma or equivalent.</li><li>Active registration/certification as a <b>Certified Clinical Pharmacy Technician (PTCB or NHA)</b> <b>OR</b> a <b>Certified Medical Assistant (CMA, RMA, or NCMA)</b>.</li><li>At least 5 year of experience in community, retail, managed care, clinical pharmacy, or clinical medical office settings.</li><li>Proficient with Microsoft Office and ability to learn clinical and pharmacy software systems.</li><li>Must be eligible to work in the U.S. and not listed on the OIG/SAM exclusion lists.</li><li>Completion of required onboarding training (e.g., HIPAA, Fraud/Waste/Abuse).</li><li>Must maintain certification and registration throughout employment.</li><li>English language proficiency required; Spanish preferred but not required.</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Experience with electronic health records (EHRs).</li><li>Medication Therapy Management (MTM) Certification (for pharmacy technicians).</li></ul><p><b>Core Competencies:</b></p><ul><li>Strong problem-solving and analytical skills.</li><li>Excellent oral and written communication.</li><li>Commitment to customer service and patient care.</li><li>Ability to prioritize tasks and manage time effectively.</li><li>Team player with strong interpersonal skills.</li><li>High ethical standards, confidentiality, and professionalism.</li><li>Adaptability in fast-paced, patient-centered environments.</li><li>Ability to follow procedures and comply with safety standards.</li></ul><p><b>Physical &amp; Work Requirements:</b></p><ul><li>Moderate sitting, typing, and computer work.</li><li>Able to drive for work-related travel (as needed).</li><li>Able to work independently and adapt to changing priorities.</li></ul><p><b>Benefits:</b></p><ul><li>Paid Holidays &amp; PTO</li><li>Medical, Dental, and Vision Insurance</li><li>Short &amp; Long-Term Disability Insurance</li><li>Life Insurance</li><li>401(k) with <b>5% Match for 4% Contribution</b></li><li>Financial Education Resources</li></ul><p>Job Type: Full-time</p><p>Pay: $52,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Opportunities for advancement</li><li>Paid time off</li><li>Prescription drug insurance</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>License/Certification:</p><ul><li>Pharmacy Technician Certification (Preferred)</li><li>Certified Medical Assistant (Preferred)</li></ul><p>Work Location: Hybrid remote in Atlanta, GA 30341</p>

Care Coordinator

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