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clinical care coordinator

clinical trial coordinator

Kaiser Permanente

<div><div><b>Job Summary:</b></div>
<br>
Collects data for clinical trials research, independently. Prepares and/or supports the submission of study documentation to regulatory bodies (e.g., IRB) for pre-implementation review and approval. May support clinical trials activities and research lab operations. Completes timely and accurate documentation of all research activities (e.g., consent forms, reports). Assists with the development and/or implementation of standard and non-standard quality control and/or assurance measures and documents feedback to research staff and management. Supports and develops materials for the education of research staff and/or participants on protocols, documentation procedures, clinical best practices, or timeliness of submissions, with limited guidance. Learns about providing input on implementing budgeting components for internally funded standard and non-standard projects. Drafts and/or prepares and submits clinical trials applications in compliance and consistency with all applicable federal, state, and local regulations and KP policies and procedures.<div><br>
<b>
Essential Responsibilities:</b></div><br>
<br>
<ul><li>Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.</li><br>
<li>
Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.</li><br>
<li>
Works on budgeting and financing by: developing a working understanding of how to provide input on implementing budget components for internally funded standard and nonstandard projects.</li><br>
<li>
Conducts clinical research by: independently collecting data in clinical trials (e.g., recruiting human subjects, administering surveys and/experiments); leveraging a comprehensive foundational knowledge of source data and the tools leveraged for analyzing, and interpreting clinical data; leveraging a comprehensive foundational knowledge of clinical trials, studies, and interventions at the site-level; independently contributing to the development of standard and nonstandard clinical research protocols and other processes of clinical trials; preparing and/or supporting the submission of study documentation to regulatory bodies (e.g., IRB) for review and approval prior to implementation; may also be responsible for executing standard and non-standard clinical trial activities (e.g., informed consent process, lab support and processing, pharmaceutical documentation data, sample processing, adverse event assessment process); and may be involved in supporting standard and non-standard research lab operations(e.g., biological specimen collection, including patient preparation, labeling, handling, preservation or fixation, processing or preparation, and transportation and storage of specimens).</li><br>
<li>
Ensures research compliance by: independently drafting and/or preparing and submitting clinical trial applications in compliance and consistency with all applicable federal, state, and local regulations, and reviewing and providing input on KP compliance policies and procedures; identifying compliance and/or quality issues and assisting in the development of corrective action plans, escalating as necessary; identifying opportunities to update compliance-monitoring/audit systems and documentation; utilizing standard approaches to analyze risk-management data and making recommendations to mitigate potential risk; independently implementing research protocols, procedures, and guidance to ensure confidentiality, privacy, and security of clinical research data; and leveraging comprehensive research expertise to provide guidance to investigators and other key stakeholders to ensure compliance with IRB approved protocols and local and federal guidelines.</li><br>
<li>
Maintains internal and external effective working relationships by: leveraging a comprehensive foundational knowledge of how to partner with research stakeholders and investigators within and across units to contribute to research projects; independently communicating with key contractors and subcontractors, study sponsors, collaborating internal and/or external clinical sites, and data coordinating centers as applicable; and developing materials for supporting the education of staff and/or participants on protocols, documentation procedures, clinical best practices, or timeliness of submissions with limited guidance.</li><br>
<li>
Ensures documentation of clinical research files by: completing documentation of all research activities (e.g., consent forms, reports, tracking forms) in a timely and accurate manner; assisting with the development and/or implementation of standard and nonstandard quality control and/or assurance measures and documenting feedback for the research staff and management; assessing volunteers and/or patients for eligibility to participate in Clinical Trials using standard procedures and criteria; and leveraging a comprehensive foundational knowledge of how to monitor and audit Clinical Trials as well as documenting findings.</li></ul><div><b><br>
Knowledge, Skills and Abilities: (Core)</b></div><ul><li>
Ambiguity/Uncertainty Management</li><li>
Attention to Detail</li><li>
Business Knowledge</li><li>
Communication</li><li>
Critical Thinking</li><li>
Cross-Group Collaboration</li><li>
Decision Making</li><li>
Dependability</li><li>
Diversity, Equity, and Inclusion Support</li><li>
Drives Results</li><li>
Facilitation Skills</li><li>
Health Care Industry</li><li>
Influencing Others</li><li>
Integrity</li><li>
Learning Agility</li><li>
Organizational Savvy</li><li>
Problem Solving</li><li>
Short- and Long-term Learning &amp; Recall</li><li>
Teamwork</li><li>
Topic-Specific Communication</li></ul><div><b><br>
Knowledge, Skills and Abilities: (Functional)</b></div><ul><li>
Accountability</li><li>
Adaptability</li><li>
Autonomy</li><li>
Business Relationship Management</li><li>
Clinical Research</li><li>
Clinical Research Quality</li><li>
Compliance</li><li>
Computer Literacy</li><li>
Data Quality</li><li>
Experimental Design</li><li>
Innovative Mindset</li><li>
Laboratory Equipment</li><li>
Laboratory Procedures</li><li>
Managing Diverse Relationships</li><li>
Organizational Skills</li><li>
Project Management</li><li>
Project Management Tools</li><li>
Quality Assurance Process</li><li>
Quantitative Research Methods</li><li>
Research Ethics</li><li>
Stakeholder Management</li><li>
Survey Methodology</li><li>
The Scientific Method</li></ul><div><br>
<b>Minimum Qualifications:</b></div><br>
<br>
<ul><li>Bachelors degree in Science, Public Health, Health Care Administration, or related field AND minimum two (2) years of experience in clinical research or a directly related field OR Minimum five (5) years of experience in clinical research or a directly related field.</li></ul><div><b><br>
Preferred Qualifications:</b></div><ul><li>
Certified Clinical Research Professional (CCRP) from Society of Clinical Research Associates (SoCRA); OR ACRP Certified Professional, Certified Clinical Research Associate, Certified Clinical Research Coordinator, Certified Principal Investigator, ACRP Medical Device Professional, or ACRP Project Manager from Association of Clinical Research Professionals (ACRP); OR Certified in Healthcare Compliance (CHC) from Healthcare Compliance Association (HCCA).</li><li>
Basic Life Support (BLS) Certification.</li></ul><br>
PrimaryLocation : California,Los Angeles,4733 Sunset Annex<br>
HoursPerWeek : 40<br>
Shift : Day<br>
Workdays : Mon, Tue, Wed, Thu, Fri<br>
WorkingHoursStart : 08:00 AM<br>
WorkingHoursEnd : 05:00 PM<br>
Job Schedule : Full-time<br>
Job Type : Standard<br>
Employee Status : Regular<br>
Employee Group/Union Affiliation : NUE-SCAL-01|NUE|Non Union Employee<br>
Job Level : Individual Contributor<br>
Job Category : Research<br>
Department : Department of Research and Evaluation<br>
Travel : Yes, 50 % of the Time<br>
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.<br>
<br>
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:<br>
<br>
<ul><li>Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.</li></ul><br>
<ul><li>Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.</li></ul><br>
<ul><li>Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.</li></ul></div>

Clinical Research Coordinator III, Cardiac Clinical Trials

Vita Aesthetics & Wellness

<p>The LVN Manager coordinates with primary care office supervisors to support the overall operational and clinical functions of our 4-office group while reporting directly to the Practice Administrator. This role manages high-level practice operations, coordinates practice-wide meetings, monitors supervisor performance and task completion, and ensures operational goals and timelines are met. The LVN Manager will also assist in data collection, and clinical support as assigned.</p><p>General Office / Facility Responsibilities</p><ul><li>Work with office supervisors on successful completion of daily tasks, supporting where necessary and communicating performance difficulties and successes to the practice administrator</li><li>Demonstrate strong big-picture managerial skills. Coordinate office-wide meetings, trouble shoot inefficient workflows, problem solve systemic challenges</li><li>Maintain oversight of all facility audits, serve as primary resource and support for office supervisors to ensure operational success</li><li>Collaborate with practice administrator, medical director, wellness department and, professional development coordinator to implement practice-wide initiatives</li><li>Utilize clinical skills for tasks as assigned, including triage services, documentation review, and data collection</li></ul><p>The Patient Experience &ndash; Clinical Care &amp; Customer Service</p><ul><li>Promote high-quality customer service and espouse company values</li><li>Oversee phone operators and communicate operational challenges with practice administrator</li><li>Promote that each patient receives quality healthcare.</li><li>Pursue the objective of making patient facing roles more efficient and the patient visit more seamless, in collaboration with the wellness department and professional development coordinator</li></ul><p>Employee Management</p><ul><li>Act as a liaison between supervisors and practice administrator.</li><li>Provide high-level guidance, oversight and problem-solving support while empowering office supervisors to manage day-to-day operational responsibilities</li><li>Maintain expert knowledge of office policies and act as a reference and advocate for proper clinical and administrative practice</li><li>Cover for office supervisors when absent or tardy</li><li>Collaborate with supervisors in employee orientation and training, ensuring that supervisors are conveying company values</li><li>Maintain and update employee trainings and policies to reflect current practice</li><li>Manage operator staff to ensure skillset and knowledge of assigned duties supports performance that meets or exceeds expectations.</li><li>Perform introductory evaluations and annual performance reviews with the supervisors and practice administrator</li><li>Conduct ongoing training and mentoring of all non-licensed staff</li></ul><p>In person oversight of remote office locations (Norwalk, Whittier, Inglewood) is required as needed.</p><p>*Other duties may be assigned as needed.</p><p>Qualifications</p><ul><li>Associate's degree in nursing with active CA state license</li><li>2-3 years of experience in medical office or healthcare setting with at least 1 year of managerial or leadership experience</li><li>Knowledge of medical office operations, scheduling, and insurances</li><li>Familiarity with EMR systems and standard office software</li><li>Excellent leadership, communication, and organizational skills</li><li>Understanding of HIPAA, OSHA, and general healthcare compliance standards</li></ul><p>Physical Requirements</p><ul><li>Ability to sit, stand, and walk for extended periods.</li><li>Occasional lifting of up to 25 pounds.</li><li>Frequent use of computer, telephone, and standard office equipment.</li><li>May be required to assist with light clinical or administrative tasks in a fast-paced environment.</li></ul><p>Equal Opportunity Employer:</p><p>Our practice is an equal opportunity employer, committed to creating a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, ethnicity, gender, religion, disability, sexual orientation, or veteran status.</p><p>Pay: $40.00 - $45.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>Associate (Required)</li></ul><p>Experience:</p><ul><li>Primary care: 3 years (Preferred)</li></ul><p>Language:</p><ul><li>Spanish (Required)</li></ul><p>License/Certification:</p><ul><li>LVN license (Required)</li></ul><p>Work Location: In person</p>

LVN Manager

Cedars-Sinai Medical Center

<div><div><div><div><b>Job ID</b> 18133 <b>Location </b>Los Angeles, California, United States <b>Job Category</b> Clinical Operations <b>Date posted</b> 07/11/2026
</div></div><p></p><div>
</div></div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div><div>Align yourself with an organization that has a reputation for excellence! Cedars Sinai was awarded the National Research Corporation&rsquo;s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company&rsquo;s Workplace of the Year. We provide an outstanding benefit package, along with competitive compensation. Join us! Discover why U.S. News &amp; World Report has named us one of America&rsquo;s Best Hospitals.</div>
</div><div></div><div><div>The International Clinical Coordinator provides vital education and information on available clinical options, the informed decision-making process, and realistic goal setting in order to empower the patient/caregiver to actively participate in their plan of care. They establish and coordinate an encouraging care plan with goals and interventions based upon treatment and individual patient/caregiver needs, preferences, beliefs and values. The Coordinator participates in patient services performance improvement as well as business development initiatives. Works in concert with CSI staff, other CSMC departments (both medical and administrative), outside referral agencies/ companies and guarantors to optimize the patient experience and business health.</div>
 <div></div><div>The Coordinator: Works with a team to implement all steps needed for intake and coordination of international patients (from initial contact through completion of all medical services). The workflow includes triage, request for medical documentation and presentation to specialists based on diagnosis, establishing a plan of care, working with finance to create a self-pay estimate or with international insurance to verify benefits/ obtain authorization, visa support, scheduling, concierge services (providing information about local accommodations/ tourist activities), and participating in discharge planning/ transition of care back to the home country. Interacts with internal and external entities such as embassies, physicians/ CS departments, insurance, and referral agencies. Serves as a resource for questions, concerns, and complaints throughout the patient&rsquo;s medical journey, ensuring all clinical and non-clinical needs are met. Establishes and revises the plan of care for appropriateness on an ongoing and timely basis as advised by the patient&rsquo;s care team. Assists in the development of a comprehensive diagnostic/treatment plan related to the patient's needs, through interdisciplinary input and weekly meetings. Actively participates in patient services, quality, and business development initiatives. Works with a team to monitor Key Performance Indicators and achieve targets as well as support business development initiativ</div>
</div><div></div><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
<p><b>Education</b></p>
<ul><li>Bachelor's Degree Bachelor's of Science, Nursing - minimum</li>
<li>Master's Degree Master&rsquo;s of Science, Nursing - preferred</li><br>
</ul><p><br>
Experience
</p><ul><li>3 years Experience in an acute care setting (transplant, cancer, breast, pre-natal); preferred experience with program development and implementation of navigator programs. - minimum</li><br>
</ul><p><br>
Licenses and Certifications
</p><ul><li>RN State License - Upon Hire minimum Registered Nurse</li>
<li>ANCC Specialty Certification - 1 Year minimum Professional Certification in area of specialty</li>
</ul></div><div><div><b>Req ID</b> 18133</div> <div><b>Working Title</b> Registered Nurse - International Clinical Program Coord - 8 Hour Days</div> <div><b>Department</b> Cedars Sinai International</div> <div><b>Business Entity</b> Cedars-Sinai Medical Center</div> <div><b>Job Category</b> Clinical Operations</div> <div><b>Job Specialty</b> Clinical Operations</div> <div><b>Overtime Status</b> EXEMPT</div> <div><b>Primary Shift</b> Day</div> <div><b>Shift Duration</b> 8 hour</div> <div><b>Base Pay</b> $55.11 - $88.18</div></div></div><p></p>
<br><div><div><h3 class="jobSectionHeader"><b>Diversity and Inclusion at Cedars-Sinai</b></h3>
<p>We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve &ndash; because that&rsquo;s what our patients, colleagues and communities deserve Quality Care and Research&mdash;For All, By All.</p>
</div><div><h3 class="jobSectionHeader"><b>Our compensation philosophy</b></h3>
<p>We offer a competitive compensation package for our employees. The base pay range shown generally applies to the greater Los Angeles area and may vary based on work location. Our range takes into account the wide range of factors that are considered in making compensation decisions, including knowledge/skills: relevant experience and training, education/certifications/licensure; and other business and organizational factors. The base pay range does not include any incentive payments that may be applicable to a role. Pay Transparency Non-Discrimination Provision (PDF) .</p>
</div><div><h3 class="jobSectionHeader"><b>Cedars-Sinai is an Equal Employment Opportunity employer.</b></h3>
<p>Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.</p>
<p>Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.</p>
<p>At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy.</p></div></div><p></p>

Registered Nurse - International Clinical Program Coord - 8 Hour Days

Thebes USA

<p><strong>Job Overview</strong><br /><br />Thebes USA, the U.S. office of the international advisory firm Thebes Consult, is seeking a meticulous and organised <strong>Bookkeeper</strong> to join our team. This is a <strong>full-time</strong> position based in our <strong>Los Angeles, California</strong> office. As a key member of our finance department, you will be responsible for maintaining our financial records, including purchases, sales, receipts, and payments. The ideal candidate will have a strong background in accounting, a keen eye for detail, and the ability to work independently to ensure the financial health and compliance of our U.S. operations.<br /><br /><strong>Responsibilities</strong><br /><br />- Manage all aspects of day-to-day bookkeeping and accounting processes.<br />- Record financial transactions by establishing a chart of accounts and defining bookkeeping policies and procedures.<br />- Maintain and balance the general ledger by preparing a trial balance and reconciling entries.<br />- Process accounts payable and receivable in a timely and accurate manner.<br />- Conduct regular bank and credit card reconciliations to ensure accuracy.<br />- Assist in the preparation of financial statements, including balance sheets and income statements.<br />- Prepare and submit weekly and monthly financial reports.<br />- Manage payroll processing and ensure compliance with relevant regulations.<br />- Support the preparation of tax returns and collaborate with external accountants as needed.<br /><br /><strong>Qualifications</strong><br /><br />- Proven professional experience as a Bookkeeper or in a comparable accounting role.<br />- A solid understanding of basic bookkeeping and accounting principles is essential.<br />- Proficiency with accounting software (e.g., QuickBooks, Xero, Sage) and MS Office, particularly Excel.<br />- Exceptional attention to detail and a high degree of accuracy.<br />- Strong organisational and time-management skills, with the ability to prioritise tasks effectively.<br />- Excellent communication skills, both written and verbal.<br />- The ability to handle confidential information with discretion.<br />- A relevant qualification or certification in accounting or bookkeeping is highly desirable.<br /><br /><strong>Benefits</strong><br /><br />- A competitive hourly wage of <strong>$30 - $49 USD</strong>, commensurate with experience.<br />- Opportunity to be part of a dynamic and growing international consulting firm.<br />- A professional and collaborative work environment.<br />- Opportunities for professional development and growth.</p>

Bookkeeper

Ready- Contractors

<p><strong>Job Title: Remote Procurement Coordinator</strong><br /><br /><strong>Company: Ready- Contractors</strong><br /><br /><strong>Location: Los Angeles, California, United States (Work from Home)</strong><br /><br /><strong>Employment Type: Full-Time</strong><br /><br /><strong>Salary: $30.00 - $75.00 per hour (dependant on experience)</strong><br /><br /><strong>Job Overview</strong><br /><br />Ready- Contractors is a well-established construction company that has been delivering high-quality workmanship and reliable services to the eastern North Carolina community since 1969. We are seeking a diligent and self-motivated <strong>Remote Procurement Coordinator</strong> to join our team. This is a full-time, remote position based in Los Angeles, California, designed to support our growing operational needs across the country. The ideal candidate will be responsible for sourcing, selecting, and coordinating the procurement of materials for our various construction projects, ensuring they are delivered on time and within budget. You will play a crucial role in maintaining our supply chain's efficiency and our reputation for excellence.<br /><br /><strong>Responsibilities</strong><br /><br />* Identify, vet, and manage relationships with suppliers and vendors for construction materials.<br />* Source materials and equipment, evaluate quotes, and negotiate pricing and contract terms to secure the best value.<br />* Prepare and process purchase orders and ensure all documentation is accurate and complete.<br />* Coordinate with project managers and site teams to understand material requirements, specifications, and delivery timelines.<br />* Track orders from placement through to delivery, proactively resolving any potential delays or issues.<br />* Maintain precise and organised records of all procurement activities, including purchases, pricing, and supplier information.<br />* Ensure all procured materials meet our strict quality standards and comply with project specifications.<br />* Assist in managing inventory levels and logistics to prevent project disruptions.<br /><br /><strong>Qualifications</strong><br /><br />* Proven experience in a procurement, purchasing, or supply chain role, preferably within the construction industry.<br />* Excellent negotiation, communication, and interpersonal skills.<br />* Strong organisational and time-management abilities, with a high level of attention to detail.<br />* The ability to work independently and effectively in a remote setting.<br />* Proficiency in Microsoft Office Suite, particularly Excel, and familiarity with procurement software.<br />* A solid understanding of supply chain management principles.<br />* Knowledge of construction materials and a network of suppliers is highly advantageous.</p>

WFH Picker

K-Day PACE

<div><p><b>Position Summary</b></p>
<p>
The Human Resources Coordinator serves as the primary on-site human resources resource for our K-Day PACE (Program of All-Inclusive Care for the Elderly) organization. This role provides day-to-day support to employees and managers while partnering closely with leadership and any centralized HR functions. The HR Coordinator plays a vital part in attracting, onboarding, developing, and retaining compassionate, qualified professionals who deliver comprehensive medical, social, and supportive services to frail elderly participants. By ensuring efficient, compliant, and people-centered HR processes, this position directly supports our mission of enabling older adults to live independently with dignity and grace in their homes and communities.</p>
<p>
This is a hands-on, visible role in a dynamic healthcare environment that values interdisciplinary teamwork, regulatory excellence, cultural sensitivity, and genuine care for both our participants and our staff.</p>
<p><b>
Essential Duties and Responsibilities</b></p>
<p><b>
Recruitment &amp; Talent Acquisition Support</b></p><br>
<ul>
<li><br>
Coordinate end-to-end recruitment activities in partnership with hiring managers and leadership, including job posting (internal and external boards), resume screening, phone screens, interview scheduling, reference checks, and candidate communication.</li>
<li><br>
Maintain the applicant tracking process and ensure a positive candidate experience aligned with our values of respect and professionalism.</li>
<li><br>
Support the development of job descriptions, interview guides, and selection criteria that reflect the competencies needed to serve our elderly participants effectively.</li>
</ul>
<p><b>Onboarding, Orientation &amp; Employee Integration</b></p><br>
<ul>
<li><br>
Lead and coordinate comprehensive new hire onboarding, including preparation of offer letters, collection and verification of new hire paperwork (I-9, W-4, direct deposit, emergency contacts, handbook acknowledgments, confidentiality agreements, etc.).</li>
<li><br>
Schedule and facilitate or coordinate new employee orientation sessions covering organizational mission, PACE model, policies, benefits, safety, HIPAA/privacy, mandatory reporting, and role-specific expectations.</li>
<li><br>
Coordinate pre-employment and onboarding screenings: background checks (including OIG/SAM exclusion lists and Live Scan where applicable), drug screens, TB testing, immunizations, and health clearances required for work in a K-Day PACE healthcare setting.</li>
<li><br>
Ensure timely setup of system access (HRIS, email, phone, building access) and partner with IT and department leads for smooth integration into the interdisciplinary care team.</li>
</ul>
<p><b>HR Administration, Records &amp; Compliance</b></p><br>
<ul>
<li><br>
Maintain accurate, confidential, and well-organized personnel files and HRIS data in compliance with federal, state, and K-Day PACE program record retention and privacy requirements (including HIPAA where applicable).</li>
<li><br>
Process employee status changes, transfers, promotions, and separations; ensure compliance with California final pay requirements and timely offboarding when applicable.</li>
<li><br>
Track and coordinate employee leaves of absence (FMLA, CFRA, other state/local leaves, personal leave) and return-to-work processes in coordination with leadership and benefits providers.</li>
<li><br>
Support benefits administration, including open enrollment activities, eligibility tracking, basic employee questions, and coordination with benefits carriers or brokers.</li>
<li><br>
Maintain required workplace postings, coordinate mandatory compliance trainings (harassment prevention, workplace violence, safety, elder abuse reporting, etc.), and track completion records.</li>
<li><br>
Assist with HR compliance audits, I-9 audits, personnel file reviews, and preparation for external audits or surveys related to workforce practices.</li>
</ul>
<p><b>Employee Relations, Payroll Support &amp; Special Projects</b></p><br>
<ul>
<li><br>
Serve as a visible, approachable onsite HR point of contact; answer employee and manager questions regarding policies, procedures, benefits, PTO, and workplace matters with professionalism and discretion; escalate complex issues appropriately.</li>
<li><br>
Partner with payroll on accurate timekeeping, PTO tracking and accruals, new hire payroll setup, and resolution of payroll-related inquiries.</li>
<li><br>
Support the performance management cycle by distributing evaluation materials, tracking completion, filing documents, and assisting with performance improvement processes as directed.</li>
<li><br>
Assist with employee relations matters, including documentation of conversations, support for investigations, and promoting a positive, respectful workplace culture consistent with K-Day PACE values of dignity, compassion, and teamwork.</li>
<li><br>
Lead or support HR projects and initiatives such as employee engagement activities, recognition programs, policy updates, staff training coordination, and process improvements that enhance the employee experience.</li>
</ul>
<p><b>Qualifications and Requirements</b></p>
<p><b>
Education &amp; Experience</b></p><br>
<ul>
<li><br>
Required: Bachelor&rsquo;s degree in Human Resources, Business Administration, Organizational Psychology, Healthcare Administration, or a related field; or an equivalent combination of education and progressively responsible HR experience.</li>
<li><br>
Required: Minimum of 2 years of HR coordinator, HR administrative, or HR generalist experience. Experience in healthcare, non-profit, senior care, or other regulated environments strongly preferred.</li>
<li><br>
Preferred: Previous experience supporting HR functions in a PACE program, home health agency, long-term care facility, or similar interdisciplinary healthcare setting.</li>
</ul>
<p><b>Certifications (Preferred)</b></p><br>
<ul>
<li><br>
SHRM-CP, PHR, or equivalent HR professional certification is a plus.</li></ul></div>

[K-day PACE] Human Resources Coordinator - Bilingual (Korean & English)

Tower Mobility

<div></div><div><p><b>Operations Coordinator</b></p><p><b>
Job Description</b></p><p>
The Operations Coordinator will transmit policies, monitor safety alerts, escalate driver complaints and driver performance issues to the appropriate departments, and ensure the operations are running smoothly without interruptions. They will build a safe working environment that facilitates and leads the drivers to set their priorities to creating a safe and customer-oriented ride.</p><p><b><br>
Key Responsibilities:</b></p><ul><li><p>
Monitor driver performance using various indicators such as Key Performance Indicators, Attendance, Map Zoning, and Uber Dashboard Scores.</p></li><li><p>
Answer any incoming calls from drivers assisting them with any issues that may arise during their shift.</p></li><li><p>
Develop driver familiarity and assist Supervisors with team huddles, announcements, and coaching, as needed, for all drivers.</p></li></ul><p><b>
Additional Duties:</b></p><ul><li><p>
Use Uber Dashboard to track driver utilization, identifying areas for improvement and escalating issues to Supervisors.</p></li><li><p>
Track all driver attendance, dispatch information, and gap time using excel spreadsheets to maintain accountability for drivers.</p></li><li><p>
Track safety alerts from Samsara cameras within the vehicle, escalating issues to Safety.</p></li></ul><p><b>
General Skills &amp; Qualifications:</b></p><ul><li><p>
Strong leadership and team coordination skills.</p></li><li><p>
Expert organizational management ensuring a strong focus on workflow structure.</p></li><li><p>
Strong communication skills for effective internal and external collaboration.</p></li><li><p>
Strong hands-on approach with a willingness to assist team members across various tasks.</p></li><li><p>
Compassionate mindset focused on fostering a positive, productive, and collaborative work culture.</p></li><li><p>
Be able to quickly learn new applications, software, and dashboards as adopted and used within the company.</p></li><li><p>
Must have an active driver&rsquo;s license and be approved on the company&rsquo;s insurance.</p></li><li><p>
Able to lift up to 30 pounds without assistance as needed.</p></li></ul><p><b>
Benefits:</b></p><ul><li><p>
Medical, dental, and vision benefits.</p></li><li><p>
Paid time off, Sick Time, and Holiday Pay where eligible.</p></li><li><p>
Eligibility for Perkspot program.</p></li><li><p>
Access to AD&amp;D Insurance.</p></li><li><p>
$40 personal phone reimbursement eligibility depending on position will be issued monthly.</p></li></ul><p><b>
Additional Information:</b></p><ul><li><p>
This outline is not intended to be all-inclusive of employee duties and responsibilities as they may change at the discretion of TowerMobility.</p></li><li><p>
The hourly wage for this position is $20.00.</p></li></ul><p>
It is the policy of TowerMobility to provide equal employment opportunities to all applications without regard to race, color, creed, religion, sex, gender, pregnancy status, gender identity, gender expression, national origin, citizenship, age ancestry, sexual orientation, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, reproductive health care decision make, military or veteran status or any other characteristic protected by federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, and compensation. In addition, TowerMobility will provide reasonable accommodations for qualified individuals with disabilities.</p><p>
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Operations Coordinator

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