call center operator

fdc delivery manager

fuel dispatcher - bos airport Jobs in Boston

fuel dispatcher - bos airport

licensed customer service representative - pdcc Jobs in Boston

office coordinator

command center dispatcher

NORTHEAST SECURITY

<div>Command Center Dispatcher 
Northeast Security is hiring for Command Center / Dispatch / GSOC (Global Security Operations Center) Security officer for our Command Center in Boston.
**Prior dispatch or command center/control center experience in a fast-paced environment is required, prior law enforcement dispatch is preferred** 
Experience in the following systems is preferred:<ul><li>AVIGILON ALTA (OPENPATH)</li><li>C-CURE</li><li>LENEL / LENEL 2.0</li><li>SIEMENS</li><li>OTIS PANORAMA 2.0</li><li>CONTINUUM</li><li>MILESTONE</li><li>Lyft Net / SCHINDLER EMS</li><li>ALC WebCtrl</li><li>METASYS</li><li>STRUCTUWARE</li><li>ALTA AWARE</li></ul>
Command Center Officer Responsibilities:<ul><li>
Excellent oral and written communications, organizational, and interpersonal skills. Computer literacy is required, working in MS Windows, Outlook, and multiple alarm monitoring and video surveillance platforms.</li><li>
Oversee the camera monitoring and alarm systems of 60 plus properties to include Fire Alarm systems, Access control systems and video surveillance. Will be required to utilize multiple alert systems, and ensure the information is correctly actioned, routed and distributed to the necessary parties.</li><li>
Must be able to multitask on multiple computer screens and multiple systems, understand the responsibility and liability of each alarm, and the importance of notifying the correct client/tenant.</li><li>
Must be able to deescalate irate tenant/customer calls/ access requests.</li><li>
Maintain a neat and professional appearance.</li><li>
Ability to communicate clearly and effectively in English (both written and verbal).</li><li>
Answer incoming lines and alarms.</li><li>
Must be able to remain calm and work well in a fast-paced environment.</li><li>
Communicate with on site security personnel and local emergency services.</li><li>
Write detailed reports on incidents that occurred on the premises daily.</li><li>
Comply with all requirements/directives within the on-site operations manual/post orders.</li><li>
Assume other duties as required by either Client or Northeast Security, Inc.</li></ul>
Command Center Requirements:<ul><li>
High School Diploma/GED Equivalent</li><li>
Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings.</li><li>
Must be at least 18 years of age.</li><li>
Dependable means of transportation</li><li>
Learn and be knowledgeable of all company policies and procedures.</li><li>
Previous 911 Dispatch experience, or related field/education in a fast-paced environment is highly sought</li></ul>
Security Officer Skills:<ul><li>
Excellent customer service skills</li><li>
Strong attention to detail</li><li>
Strong written and verbal communication skills</li><li>
Strong professionalism</li><li>
Ability to solve conflict/problem solve.</li><li>
Maintain the highest ethical and professional standards.</li><li>
Must be able to multi-task and self-manage in a dynamic environment.</li><li>
Maintain effective relationships with all levels of the company</li></ul> 
Northeast Security, Inc. was founded in 1967 and has grown to become one of the largest and most highly regarded security services firms in New England. Anticipating and responding to the ever-changing demands of the security and safety industry has made Northeast Security the region's market leader. Positions are available based on applicant eligibility, availability, background screening, drug testing and completion of orientation. Upon completion of orientation, positions may still be rescinded in the event of failure to pass any background requirements. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, not-job related disability, or any other protected group status.</div>

Command Center Dispatcher

PrimeFlight Aviation

<div>WE KEEP THE TANKS FULL AND THE SCHEDULE TIGHT - BECOME A FUEL DISPATCHER TODAY! 


Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you! 


WHY WORK FOR PRIMEFLIGHT?
<ul>
<li>Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility)</li>
<li>We are committed to being a leading provider of commercial services within the aviation industry</li>
<li>Our teams focus on maintaining a positive working environment and treating all team members with respect</li>
<li>With more than 200 locations across the world, we offer opportunities for career progression</li></ul> 


SUMMARY OVERVIEW

The Fuel Dispatcher plays a crucial role in coordinating and scheduling fuel delivery to aircraft. This position involves communicating with pilots, ground crews, and fueling personnel to ensure timely and accurate fueling services according to flight schedules. The dispatcher monitors fuel levels, manages fuel orders, and responds to changing fuel needs in a fast-paced airport environment. You will also maintain records of fueling operations and collaborate with other departments to ensure compliance with safety regulations and procedures. 


RESPONSIBILITIES
<ul>
<li>Coordinate the dispatch of fuel trucks and personnel to aircraft and ground vehicles</li>
<li>Schedule and manage fueling operations to ensure timely service for departing and arriving flights</li>
<li>Monitor fuel levels in storage tanks and manage refilling schedules</li>
<li>Communicate effectively with airline representatives, ground crew, and fueling personnel</li>
<li>Utilize fuel management software to track fuel deliveries and consumption</li>
<li>Ensure compliance with airport safety regulations and procedures during fueling operations</li>
<li>Respond to fueling requests and coordinate emergency fueling needs</li>
<li>Maintain accurate records of fuel dispatches, deliveries, and inventory levels</li>
<li>Analyze and report on fuel usage and operational efficiency</li>
<li>Liaise with maintenance teams to ensure fueling equipment is in optimal working condition</li>
<li>Provide training and guidance to new fueling staff on operational procedures</li>
<li>Stay informed about changes in fuel prices and supply chain dynamics</li>
<li>Implement and uphold environmental and quality control standards in fuel handling</li>
<li>Assist in resolving fueling-related issues and customer complaints</li>
<li>Participate in safety meetings and contribute to continuous improvement initiatives</li>
<li>Exemplify PrimeFlight customer service and safety standards</li>
<li>Perform any additional duties as assigned by management</li></ul> 


QUALIFICATIONS
<ul>
<li>18 years of age or older</li>
<li>Eligible to work in the United States</li>
<li>Must have a valid state-issued driver&rsquo;s license with an acceptable driving record</li>
<li>Communicate effectively in English (reading, writing, speaking)</li>
<li>Experience in dispatch, logistics, or a similar coordination role</li>
<li>Strong communication and organizational skills, with the ability to multitask effectively</li>
<li>Basic computer proficiency for managing schedules and maintaining records</li>
<li>Knowledge of aviation fueling procedures and safety practices</li>
<li>Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices</li>
<li> Effectively communicate with colleagues and clients, both in-person and through electronic means</li>
<li>Pass a background check and drug screen</li>
<li> Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)</li>
<li>Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays</li></ul> 


To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. 


PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
<ul>
<li>Ability to lift up to 25 pounds</li>
</ul><ul><li>Position is generally sedentary, sitting for long periods of time</li>
</ul><ul><li>Exposure to moderate and at times high noise levels</li>
<li>Exposure to Biohazards and/or Chemicals</li>
<li>Exposure to outdoor elements</li>
</ul><ul><li>Be able to hear and respond to the spoken voice and to audible alarms</li>
<li>Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers</li>
<li>Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)</li></ul> 


The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. 


PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

SMS/Text Communications

By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.</div>

Fuel Dispatcher - BOS Airport

The Colonnade Group

<div>
 Marketing Manager
 
 
 Role Overview
 
 
 The Colonnade Hotel is seeking a Marketing Manager to support our brand marketing and communications efforts across digital marketing, paid media, and owned content. The Marketing Manager will oversee all marketing content including website content, public relations and social media coordination for both the hotel and restaurant.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 At least 2 years of hospitality marketing experience.
 </li>
 <li>
 Bachelor&rsquo;s degree in hospitality, marketing, communications, or related field
 </li>
 <li>
 Proficiency in Adobe Creative Suite (Photoshop, InDesign, Premiere Pro) and/or Canva.
 </li>
 <li>
 Strong command of Microsoft Office (PowerPoint, Excel, Word, Outlook)
 </li>
 <li>
 Excellent written and verbal communication skills to collaborate and inspire.
 </li>
 <li>
 Creative thinker with the ability to develop engaging content and campaign ideas
 </li>
 <li>
 Experience with website content management systems, social media editing tools, copywriting, email marketing platforms.
 </li>
 <li>
 Data literacy to measure and improve outcomes.
 </li>
 <li>
 Strong organizational skills with the ability to manage multiple projects in a fast-paced environment
 </li>
 <li>
 Detail-oriented, collaborative, and self-motivated with a passion for art, design, fashion, and culture. Flexibility to adapt to trends and challenges.
 </li>
 <li>
 This role is full time and requires and in person presence.
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 We offer a comprehensive benefits package that includes medical, dental, and supplemental insurance options, along with a 401(k) retirement plan. Employees receive paid holidays, vacation, and sick time, as well as employer-paid life and AD&amp;D coverage. Additional perks include complimentary meals, uniform dry cleaning, tuition reimbursement, and discounted guest rooms for family and friends.
 
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 The Colonnade Hotel is seeking a Marketing Coordinator to develop comprehensive marketing strategies aligned with overall hotel goals.
 </li>
 <li>
 This role will provide critical operational, creative, and analytical support to ensure the successful execution of marketing initiatives and hotel response to our valued guests.
 </li>
 <li>
 Provide day-to-day support and communication on the performance of campaigns to management. Develop and execute marketing campaigns across various channels in digital and coordinate social media campaigns with our social media partner.
 </li>
 <li>
 Maintain visibility across all marketing projects to ensure deliverables, and deadlines are met
 </li>
 <li>
 Track timelines, calendars, and approval processes for all projects.
 </li>
 <li>
 Collaborate with internal teams to gather content related to initiatives, events, and activations and create landing pages that optimize user experiences.
 </li>
 <li>
 Drive digital marketing initiatives, including SEO, SEM, email marketing and content marketing.
 </li>
 <li>
 Ensure accuracy and attention to detail across all marketing communications and materials
 </li>
 <li>
 Assist with media planning, including asset management, tagging, and campaign tracking for both the hotel and restaurant.
 </li>
 <li>
 Manage digital image asset organization and distribution
 </li>
 <li>
 Support development of creative content including email marketing campaigns, website stories, and guest-facing marketing.
 </li>
 <li>
 Maintain web presence, monitor traffic, and identify advertising and marketing opportunities.
 </li>
 <li>
 Compile marketing data through data mining, trend recognition, and social media.
 </li>
 <li>
 Assist in coordination of photo/video shoots on property in cooperation with the social media and pr teams.
 </li>
 <li>
 Monitor social media conversations, competitor activity, and digital trends to identify opportunities for engagement and growth
 
 
 
 </li>
 </ul>
 
 About The Colonnade
 
 
 
 The Colonnade has provided warm hospitality to Boston visitors and residents for 50 years. A dynamic Back Bay landmark whose opening launched the neighborhood&rsquo;s renaissance in the early 1970s, The Colonnade is home to the city&rsquo;s only Roof Top Pool. The property boasts 285 sophisticated guest rooms, including nine luxury suites. In 2020, the property debuted a full redesign and celebrated the opening of its new restaurant, LUCIE drink + dine. LUCIE offers neighborhood charm and a globally inspired kitchen, serving daily breakfast and dinner, and weekend brunch. Today, The Colonnade remains one of the city&rsquo;s few family-owned, independent hotels. Ideally located, The Colonnade is in close proximity to Newbury Street, Copley Place, The Shops at Prudential Center, Hynes Convention Center, Museum of Fine Arts, The Gardner Museum, Northeastern University and many of Boston&rsquo;s finest museums, galleries, and iconic sites including Symphony Hall and Fenway Park. The Colonnade Hotel is a member of Preferred Hotel&rsquo;s LIFESTYLE Collection.
 
 
 The Colonnade values diversity and is an Equal Opportunity Employer.
</div>

Marketing  Manager

Emerson College

<div><div>Lieutenant</div> 

Join our community and experience Emerson College! 
 
The Police Lieutenant oversees the daily operations of an assigned shift within the College's Police Department, supervising patrol officers and agents to maintain discipline, enforce policy, and uphold the chain of command. The Lieutenant reports to the Chief of the police Department and supports department leadership by managing patrol operations and developing training programs to ensure high performance. This role requires sound judgment, strong leadership, and the ability to work effectively with a diverse campus community. 
 
ESSENTIAL JOB DUTIES 
<ul><li>
Manage shift operations, directing and prioritizing the work activities of all assigned personnel under their command.</li><li>
Respond to calls of serious emergencies, felonies, and other major incidents unless already actively engaged in another similarly serious incident.</li><li>
Review reports of subordinates for comprehensiveness, clarity, grammar, and spelling before approval and submission.</li><li>
Serve as a positive role model/mentor to subordinates and peers while promoting the Department's mission, goals, and objectives.</li><li>
Actively note the performance of members under their command, while providing guidance and recognition as necessary.</li><li>
Ensure members under their command adhere to the highest standards of integrity and professional conduct.</li><li>
Demonstrate sound judgement and discretion, and possess the ability to properly interpret and apply department policies, laws, and orders when defusing potentially volatile situations or resolving a wide range of potential problems with due regard for the safety of all involved.</li><li>
Investigate and respond to community complaints and implement changes to address public safety concerns or recommend appropriate discipline when necessary.</li><li>
Proactively assist the Chief with recommendations when establishing new policies and procedures to improve Department operations or prevent potential problems or issues.</li><li>
During shifts, serve as a Department liaison to other public safety entities (Boston police, fire, EMS) to ensure a safe and secure campus.</li><li>
Implement, supervise, and assist as necessary with the College's emergency preparedness plan for responding to disasters and other major incidents. This includes notifying Department superiors and administrators, implementing the Incident Command System (ICS), and coordinating mutual aid response and personnel assignment.</li><li>
Participate in campus safety and welfare programs such as ALICE courses, threat assessment teams, sexual assault response teams, Resident Assistant, and Resident Director training.</li><li>
Represent the Department at various meetings as required.</li><li>
Complete additional duties as assigned by the Deputy Chief and Chief.</li></ul> 

QUALIFICATIONS - Qualifications are deemed required or preferred and represent what is needed to perform the job effectively. 
<ul><li>
5 years of policing supervisory experience, preferably in a campus setting.</li><li>
Must have graduated from a full-time police recruit training academy accredited by the Massachusetts Criminal Justice Training Council or the Massachusetts State Police (MSP) Academy for campus police officers. Graduates from out-of-state academies or the Massachusetts Reserve Intermittent Training Academy with MPTC Basic Training Exemption will also be considered.</li><li>
Ability to obtain a valid Massachusetts motor vehicle operator's license and the ability to be insured by the College's automobile liability insurer.</li><li>
Successful completion of annual fitness for duty assessment, including a background investigation, a psychological evaluation, and a medical release.</li><li>
Must meet the April 1, 2020, State Police requirements for obtaining Special State Police Officer powers as listed in 515 CMR 5.04: &quot;General Standards for Appointment, (1) Applicant. Must not be under 21 years old, a United States citizen, and an employee of an agency described in M.G.L. c. 22C, s56 through 68.&quot;</li><li>
Must meet POST Standards for police certification</li></ul> 

KNOWLEDGE, SKILLS, AND ABILITIES - This may be representative but not all-inclusive of the knowledge, skills, and abilities commonly associated with the job.
 
<ul><li>Possess and demonstrate ethical behavior and integrity</li><li>
Ability to complete assigned duties</li><li>
Ability to utilize sound judgment and engage in problem-solving</li><li>
Ability to multi-task, be resourceful, and show initiative</li><li>
Ability to provide analytical and critical thinking</li><li>
Ability to demonstrate organizational and time management skills</li><li>
Ability to establish effective working relationships with all members of a culturally diverse institution</li><li>
Must have good written and verbal communication skills</li></ul> 

PHYSICAL ABILITIES - Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 
<ul><li>
Must be able to remain on feet for extended periods, stoop, kneel, crouch, lift, carry, push, pull, and climb stairs, balance, walk, and run</li><li>
Must be able to access all facilities, on foot, to respond to emergency calls for service, to include the uppermost floors of campus buildings when elevators are not available</li><li>
Must be able to conduct visual surveillance of individuals and surroundings</li><li>
Must be able to operate Department equipment</li><li>
Work includes exposure to elements, severe weather/ temperatures, and loud noises</li><li>
The work environment can expose one to hazards and physical risks to personal safety</li><li>
Must be physically fit and able to defend community members and oneself from attack or physical assault</li><li>
Must be able to wear the required uniform</li></ul> 

WORK ENVIRONMENT - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. 
<ul><li>
Usual Office Conditions</li><li>
Must be able to work different shifts, including weekends, holidays, and overtime shifts as required</li></ul> 
Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job duties described herein may be subject to possible modification in accordance with applicable state and federal laws. 
 
Compensation: $92,400.00 - $115,600.00 annually, commensurate with experience. 
 
Grade of Position: 23-11E 
 
Scheduled Weekly Hours: 36.25 
 
Division: Division of General Counsel 
 
In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.
 
 
Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available. 
 
Please refer to our benefits website for a full list of benefits and eligibility requirements. 
 
jeid-cb8a263e407e864a95238ba46cfc47cc</div>

Lieutenant

Encore Global

<div>Position Overview
Reporting to the Regional Internet Services Manager with additional oversight by local Area Director or local Director of Event Technology, manage the overall IT operation, network and related client facing services at the area level. Maintain the equipment and infrastructure, position and sell the solution, execute events, and provide outstanding internal and external customer service. 
Key Job Responsibilities 
Technical Sales:<ul><li>Under direction from Regional Internet Services Manager, provide support for the technical sales of Internet Services and related products (i.e., phones, computers, printers, webcasting etc.) by applying a working knowledge of such technologies and sound sales skills.
</li><li>In collaboration with the sales team, conduct proactive pre-sales discovery, determine client need, negotiate, and accurately quote and price the appropriate solution. Participate in onsite meetings with the hotel and client prior to and during the event.</li><li>Understand the moves, and changes to the event specification that could have an impact on the services and react by effectively communicating appropriate adjustments to the team.</li><li>Coach the sales team to sell Internet more effectively in line with established procedures.</li></ul>
Network Management:<ul><li>Under direction of Regional Internet Services Manager and the NOC Manager, ensure the readiness of the network infrastructure installation and temporary network equipment by monitoring the functioning of the network, maintaining equipment in working order, replacing damaged components, and creating documentation such as port maps, access point layouts, network diagrams and labelling the patch panels and wall outlets.</li><li>Establish and maintain positive working relationships with Internet Service Provider, Network Service Provider and Hotel IT team to facilitate the smooth operation of the network and the highest levels of service.
</li><li>Own the implementation of network configurations and customizations utilizing available self-service tools such as web portals and command line. Submit and manage configurations beyond the scope of self-service tools to the appropriate Network Operations Center and coordinate the implementation of said changes.
</li><li>Assist Senior NOC Engineers with aiding end users utilizing meeting and guest room networks under management and integration of new and existing network installations into the Network Operations Center (NOC) systems.
</li><li>Act as level two support for level one field employees and guest room support teams.
</li><li>Document incidents and network changes and perform root cause analysis as required.
</li><li>Provide emergency remote and on-site support.</li></ul> 
Event Support:<ul><li>Under direction of Regional Internet Services Manager and local Directors, plan and execute established event requirements with the highest levels of customer service. Plan, organize and establish the work and supervise any additional team members participating in providing the services.
</li><li>When necessary, setup, configure and test all supplied network and related (i.e., access points, switches, phones, computers, printers, webcasting etc.) equipment including cabling making use of the set standards available. Ensure that the event specifications are understood by key stakeholders.</li><li>Utilizing tools provided, create network access codes, connection guides and troubleshoot client provided devices.</li><li>Own the inventory by accurately forecasting demand, assist with the procurement of suitable subrental or branch equipment (i.e., phones, computers, printers, webcasting etc.) and manage the ordering, quality control, use and safe return of such equipment.
</li><li>Meet with the client post event; provide reporting on bandwidth and device utilization as available.
</li></ul>Team Support:<ul><li>Under direction from Regional Internet Services Manager, deliver training to local team members on Technical Sales, Network Management and Event Support. Coach their behavior and offer constructive feedback to fuel continuous improvement.
</li><li>Assist in the general operations of the local business as required by covering shifts, participating in initiatives, and offering expertise to continually improve smooth and safe operations.</li><li>By understanding the general principles involved, assist with troubleshooting back-office IT issues such as network connectivity, computer hardware and software problems by identifying the problem, solving locally where possible and escalating to IT when not.</li><li>Lead and support shows, by training and mentoring technicians.</li><li>Collaborate with other Area Internet Services Managers to assist with covering NOC tickets and supporting events.</li><li>Assist the Regional Workforce Manager with assigning shifts for event support throughout the market.
</li><li>Assist the Internet Services Installation team with in-market network installations and upgrades</li></ul>
Customer Service:<ul><li>Strives to exceed the expectations and needs of internal and external customers.</li><li>Maintains a positive relationship with all clients through effective communication.</li><li>Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.</li><li>Monitors events and checks in on customers throughout the day.</li><li>Understands and fosters the hotel/client relationship.</li></ul> 
People Management<ul><li>Hire, train, and develop a team of Customer Support professionals supporting various sales divisions across the company; prioritize, lead, and assign work based on team member strengths and roles</li><li>Responsible for all aspects of team member training, career development, and performance management</li><li>Implement and cultivate a team environment that focuses on service levels, customer satisfaction, revenue generation, and productivity.</li><li>Ensure team members are equipped with required tools, processes, and procedures to create an effective and efficient organization.</li><li>Establish strong working relationships with team members within the support center and other departments in the organization that support the accomplishment of team goals.</li></ul> 
Job Qualifications<ul><li>Bachelor of Science or equivalent in Computer Science or commensurate experience</li><li>5+ years of experience in the hospitality industry in a technical role</li><li>3+ years of field experience in internet services support</li><li>1+ years of leadership or management experience</li><li>Ability to understand technical concepts and solutions and be able to communicate them so they are understood to a non-technical buyer.
</li><li>Familiarity with Internet services, bandwidth, IP wired and wireless networks, principles of computer hardware and software, webcasting.</li><li>Preferred Certifications: CompTIA, Cisco CCENT/CCNA/CCDA/CCNP/Wireless specialties and/or other equivalent network and wireless vendors.</li><li>Preferred Cisco IOS and hardware experience.</li><li>Preferred experience with HP/Aruba, Ruckus, Meraki and other wireless solutions.</li><li>Preferred experience with Cisco TACACS, DNA/Prime/WCS, Solarwinds products and/or other network monitoring tools.</li><li>Encompass all skills at the C2 Level. Within 1 year, achieve Computer Level 1 Certification (C1) per Encore Technical Skillset Matrix after transfer to new role</li></ul> 
Competencies<ul><li>Ownership</li><li>Hospitality</li><li>Professionalism</li><li>Responsiveness</li><li>Safety Conscious</li><li>Action Oriented</li><li>Tech Savvy</li><li>Ensures Accountability</li></ul> 
Work Environment
Work is performed in multiple hotels or convention centers with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment, networking equipment, and electrical components, and will be exposed to heights via lifts and ladders. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. 
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. 
#INDOPER 

Salary Pay Range: $80,926.00 - $105,204.00 
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.</div>

Area Internet Services Manager - Boston, MA

Suffolk Construction

<div>Overview:
<div><div>
About Suffolk</div></div><div><div>
Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.</div></div><div></div><div><div> 
Suffolk &ndash; America&rsquo;s Contractor &ndash; is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR&rsquo;s list of &ldquo;Top CM-at-Risk Contractors.&rdquo; For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.</div></div><div></div><div><div> 
At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That&rsquo;s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially.</div></div><div></div><div><div> 
Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more. For more information, click here.</div></div><div></div><div> 
The Role</div><div>
Suffolk is seeking people who are bold. Curious. Innovative. Caring. Looking for the career opportunity of a lifetime. We&rsquo;ll challenge and inspire you to be your very best. We&rsquo;ll embrace what makes you unique and lift you up as you take chances. Here, you&rsquo;ll find a place where you can act with purpose and integrity, bringing intelligence and grit to every aspect of your job. Join us for the chance to leverage your inherent curiosity and proven capabilities to catapult you to the next level.</div><div> 
</div><div>The Project Manager is responsible for managing and coordinating all necessary project resources and documentation throughout the entire project lifecycle. This includes the maintenance of budget and schedule, and the management and administration of all contractual requirements, agreements with trade partners, purchase orders, meeting minutes and shop drawing logs. This individual also manages risk, insurances, general work performance and quality, and overall team progress against the project plan through consistent communication and collaboration with the owner and project team members.</div>
Responsibilities:
<ul><li>Lead and communicate with Suffolk Field Supervision, Subcontractors and Vendors to assist them in working to the Project Schedule</li><li>
Represent Suffolk with Owner(s), Architects, Consultants, Government Authorities, Vendors and Subcontractors</li><li>
Administer financial aspects of the Owner&rsquo;s contract, subcontracts, and purchase orders</li><li>
Build effective working relationships with clients and the Suffolk project team members</li><li>
Project Start-Up:<ul><li>
Review the general contract and contract documents and confirm the budget setup and project milestones</li><li>
Create a schedule of values and project logs, plan for project safety and mobilization, including review and validation with team members</li></ul></li><li>
Purchasing process and document control:<ul><li>
Maintain the buy schedule, write scopes of work, distribute and log subcontracts, write required contract riders and purchase orders, and confirm compliance with project insurance requirements</li><li>
Review subcontractor references, obtain Subcontractor bonds, and maintain project files</li><li>
Maintain and manage all purchase and delivery schedules, change order processes, shop drawings, document control logs, Owner, Architect and Subcontractor correspondence</li><li>
Work with Purchasing in setting up/executing trade buyout including defining scope of work, authoring Exhibit B&rsquo;s, ensuring scope coverage, coordinating buy and project schedules</li></ul></li><li>
Meeting Management:<ul><li>
Attend all schedule and management meetings necessary to monitor and manage the project, chairing as appropriate</li></ul></li><li>
Financial Management:<ul><li>
Manage all requisitions and payments including lien releases and project payroll and maintains best possible cash flow throughout the project, communicating issues proactively</li></ul></li><li>
Project Closeout:<ul><li>
Deliver all necessary manuals to the Owner, consolidates project documentation and files</li><li>
Manage subcontractor closeout, transfer of utilities, owner training, and punch list process</li><li>
Deliver all warranties, as-builts and training to the owner</li></ul></li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree in Construction Management, Engineering or applicable discipline and experience relative to project size/scope</li><li>
5+ years of related experience</li><li>
Excellent business judgment demonstrated by consistently achieving profitability objectives and strong project close-outs with client and subcontractor relationships in good standing</li><li>
Excellent organizational skills and attention to detail evidenced by a strong command of all applicable contract and legal provisions</li><li>
Ability to consistently analyze and execute financial trade-offs which frequently involve dealing with incomplete data and ambiguity</li><li>
Ability to constantly multi-task and handle competing priorities between Suffolk business needs, organizational issues, and sound customer relations</li><li>
Possess judgment to know when to appropriately escalate issues up the chain of command
</li><li>A strong sense of urgency and initiative</li><li>
Able to quickly study and react to complex issues</li><li>
Excellent problem-solving skills and the ability to confidently and decisively take action</li><li>
Team leader with excellent diplomatic and communication skills, able to handle and resolve conflicts effectively in a firm but fair manner</li><li>
The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems</li><li>
Candidate must possess Suffolk&rsquo;s Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring</li></ul>
Working Conditions:
<div>
While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.</div>
EEO Statement:
<div>
Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.</div></div>

Project Manager

Norman B. Leventhal Map Center, Inc.

Applications should be submitted by Monday, March 30, 2026 by 12:00 pm ET via the following form: https://tally.so/r/NpAL90 Applications that are received through Indeed and not via the online form will not be considered.The Leventhal Map &amp; Education Center at the Boston Public Library seeks to hire a Curator or Associate Curator of Maps &amp; Geography. This position will play a leading role in advancing the Center&rsquo;s broad public agenda around the study of maps, space and place, and historical geography, and will hold key responsibilities for the stewardship, growth, and interpretation of the Center&rsquo;s collections.Position OverviewThis position builds on the Center&rsquo;s long-standing strengths in geographic collections and discovery, while marking a strategic shift toward multi-disciplinary public research through the emerging Center for the Study of Maps &amp; Geography: a hub for research, convening, fellowships, and collaborative inquiry that situates maps and geographic thinking at the center of humanities and social science scholarship embedded within a public institution.The Curator/Associate Curator will sit on the Leventhal Center&rsquo;s leadership team, and will work to develop resources and programs oriented towards researchers, scholars, specialists, policymakers, and partners to advance the Center&rsquo;s key mission of fostering critical public-facing dialogue on geography, history, social studies, and civic inquiry topics. The position reports to the President &amp; Curator-at-Large.The Curator/Associate Curator will take a lead role in collections development, research, and interpretation, with a broad remit encompassing historical geography across periods, regions, and thematic approaches. The role emphasizes original research, collaboration with scholars and community members, and the creative activation of collections through publications, exhibitions, programs, and partnerships.While the position does not require advanced technical specialization in GIS or software development, the ideal candidate will have a strong working familiarity with digital humanities methods and projects as they relate to geography and geohumanities methodologies&mdash;such as digitization, georeferencing, spatial interpretation, metadata, and digital publication&mdash;and will collaborate closely with colleagues, partners, and contractors to oversee the Center&rsquo;s extensive portfolio of digital tools.Key ResponsibilitiesCenter for the Study of Maps &amp; Geography<ul><li>Play a formative role in shaping the vision, scope, and activities of the Center for the Study of Maps &amp; Geography.</li><li>Develop research initiatives, working groups, fellowships, symposia, and partnerships that support sustained scholarly engagement with maps and geography.</li><li>Collaborate with senior staff to articulate the Center&rsquo;s research identity to academic, civic-sector, and public audiences.</li><li>Plan and implement cross-cutting initiatives that connect the Center for the Study of Maps &amp; Geography to the two other emerging constituent centers: the Center for Learning and the Center for Civic Discovery.</li></ul>Collections &amp; Research<ul><li>Lead and support the development of the Leventhal Center&rsquo;s geographic collections and align the Center&rsquo;s collection work with partners at the Boston Public Library.</li><li>Conduct and publish original scholarly and interpretive research grounded in the Center&rsquo;s collections, with an emphasis on accessible, dynamic work that reaches a broad audience and reinterprets maps and geography beyond a narrow focus on library collections.</li><li>Identify, cultivate, and manage research projects that position maps as central evidence for historical, social, and spatial inquiry.</li><li>Support and develop fellowship programs and research support for specialists.</li><li>Oversee acquisitions and collections development, in collaboration with the Curator-at-Large and curatorial staff at the Boston Public Library.</li></ul>Digital Humanities<ul><li>Lead digital humanities projects that involve cartographic collections, including digital exhibitions, research portals, civic geospatial data infrastructure, and geographically-integrated digital publications.</li><li>Scope and manage the necessary technical resources for maintaining and augmenting the Center&rsquo;s existing portfolio of digital tools.</li><li>Conceptualize, steward, and build resources for new digital geohumanities initiatives, including partnerships with allied institutions in the Boston region and internationally.</li></ul>Education &amp; Partnerships<ul><li>Working with the Center&rsquo;s Education staff, develop a portfolio of resource and programs oriented towards university educators and students.</li><li>Build relationships with scholars, cultural organizations, and community partners engaged in geographic and spatial work.</li></ul>Administration &amp; Leadership<ul><li>Supervise staff in the future Center for the Study of Maps &amp; Geography.</li><li>Develop resource opportunities to expand and build on the Center&rsquo;s existing work.</li><li>Serve as a key member of the Leventhal Center&rsquo;s senior leadership team.</li></ul>Required Qualifications and Skills<ul><li>Bachelor&rsquo;s degree required.</li><li>Advanced degree (PhD or equivalent) in geography, history, urban studies, American studies, environmental humanities, or a related field strongly preferred.</li><li>In exceptional circumstances, equivalent professional experience and a record of scholarly or curatorial achievement may substitute for an advanced degree.</li><li>Demonstrated record of research, writing, or curatorial practice engaging maps or geographic materials as primary sources.</li><li>Demonstrated ability to scope and execute on all phases of digital humanities projects, from conceptualization to distribution and engagement.</li><li>Familiarity working with library, archive, or museum collections.</li><li>Ability to collaborate across disciplines and with audiences ranging from scholars to the general public.</li><li>Strong written and verbal communication skills, and demonstrated capability in editorial oversight of others&rsquo; written work.</li></ul>Compensation &amp; Position DetailsThis is a full-time, exempt, benefits-eligible position. The selected candidate will be expected to work in-person at the Central Library in Copley Square. At least one day of remote work on a standard schedule is guaranteed for all full-time permanent Leventhal Center staff, and additional remote flexibility may become possible as feasible, with supervisory approval.The per annum wage for this position will range from $75,000&ndash;$105,000, depending on rank and experience. The position is eligible for a full suite of health benefits, including medical and dental coverage, commuter benefits, employer contributions to a 401(k) retirement plan, and paid time off.There is no City of Boston residency requirement for this position. Leventhal Map &amp; Education Center employees report to the independent Leventhal Map &amp; Education Center and are not covered directly by human resource policies pertaining to the Boston Public Library or City of Boston municipal employees.This position is subject to a CORI background check.Desired Start DateA candidate who can begin work by September 18, 2026 is desired.About the Leventhal CenterThe Leventhal Map &amp; Education Center is an independent, self-governing nonprofit organization in a long-term strategic relationship with the Boston Public Library. The Center stewards a quarter million geographic objects in the Library&rsquo;s collections, and works to make them freely available to the public for research, interpretation, and engagement. Our collections range from fifteenth-century atlases to modern-day geospatial data sets. The Center creates original exhibitions hosted in its gallery space at the Central Library in Copley Square and promotes education on topics that explore the relationship between people and places.As a mission-driven organization, the Center endorses the following values:<ul><li>Commit to integrity, excellence, respect in all our relationships, and professional library ethics (including the ALA&rsquo;s Code of Ethics and the ACRL Code of Ethics for Special Collections Librarians)</li><li>Listen to and include community voices, especially those who have been less represented</li><li>Increase diversity, equity, and inclusion in our organization and our work with others</li><li>Work to advance a more just and equitable society</li><li>Keep our spaces and community services open, welcoming, and &ldquo;free to all&rdquo;</li></ul>The Center places great value on an organizational culture in which staff members have the flexibility and openness to work with a diverse group of audiences, constituencies, and colleagues. Our work is committed to public service and to innovation that fosters positive change in the world.To apply: Applicants should submit the following materials:<ul><li>A cover letter of no more than two pages (PDF, DOCX, or MD format)</li><li>A CV or r&eacute;sum&eacute; (PDF, DOCX, or MD format)</li><li>An attachment or link to a public-facing scholarly project in which you have taken a leading role. This may be a sole-authored work or team-based work; if it is the work of a project team, you should describe your responsibility within the project team. While work conducted within a scholarly or research institution is welcome and encouraged, you should not share a project that was intended solely for an academic readership.</li><li>A list of 3 professional references, including telephone numbers and email. We will not contact references before notifying candidates in the final round.</li></ul>Applications should be submitted by Monday, March 30, 2026 by 12:00 pm ET via the following form: https://tally.so/r/NpAL90 Applications that are received through Indeed and not via the online form will not be considered.Additional material will be requested from semifinalist candidates.Applications will be reviewed on a rolling basis, and the position will remain open until filled. For full consideration, please submit application materials by Monday, March 30, 2026 by 12:00 pm ET.Please contact info@leventhalmap.org for more questions about this job vacancy, or visit leventhalmap.org for more information about the Leventhal Center.Job Type: Full-timePay: $75,000.00 - $105,000.00 per yearBenefits:<ul><li>401(k)</li><li>Commuter assistance</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li></ul>Schedule:<ul><li>Monday to Friday</li></ul>Work Location: Hybrid remote in Boston, MA 02116

Curator or Associate Curator of Maps & Geography

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