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patient service coordinator iii Jobs in Boston

patient service coordinator iii

licensed customer service representative pdcc

American Family Insurance

<div>This role provides support to customers (insureds, clients, advisors, partners and agencies), as well as internal and external business partners. Continually develops (or evolves) knowledge and skills necessary to provide expected support. Understands and maintains key performance indicators while living our company values.<p></p><p>
Position Compensation Range:</p>
$25.00 - $36.77<p></p><p>
Pay Rate Type:</p>
Hourly<p></p><p><i>
Compensation may vary based on the job level and your geographic work location. </i><i>Relocation support is offered for eligible candidates.</i></p><p></p><h2 class="jobSectionHeader"><b>
Primary Accountabilities</b></h2><div><div><div><div><div><div><div><div><div><ul><li><p>
Independently serves as first point of contact for customers (insureds, agents, clients, advisors, or other relationship partners) regarding service issues, assists in troubleshooting issues, and enter complex service requests into appropriate systems for resolution by appropriate service partners.</p></li><li><p>
Educates clients and advisors directly on newly enacted services, systems or procedures, as they arise, to facilitate efficient self-service. Serve as a key resource for customers on company or product policies and systems and troubleshoot complex usability issues raised by customers.</p></li><li><p>
Responds directly to information requests initiated by customers utilizing a variety of systems. Provides information to customers and works with appropriate internal partners to resolve any outstanding questions.</p></li><li><p>
Serves as peer mentor to other team members.</p></li><li><p>
Consults and counsels with prospective customers via inbound telephone calls to sell insurance products.</p></li><li><p>
Utilizes knowledge of products and underwriting guidelines to collect customer information, evaluate business appetite and individual risks, match coverage needs to available products, and generate quotes.</p></li><li><p>
Cross-sells and binds new or additional products and/or coverage as appropriate.</p></li></ul><p><b><br>
Specialized Knowledge &amp; Skills Requirements</b></p><ul><li><p>
Demonstrated experience providing customer-driven solutions, support or service.</p></li><li><p>
Basic knowledge and understanding of mathematics (arithmetic, averaging, percentages, etc.).</p></li><li><p>
Demonstrated experience in a customer service environment. (This includes face to face service or contact center; retail, insurance, hospitality, etc.).</p></li><li><p>
Demonstrated ability to take the lead and guide our customers to resolution.</p></li></ul><p><b><br>
Licenses</b></p><ul><li><p>
You must CURRENTLY have an active Property and Casualty Producers License or a Personal Lines License to be considered for this role. It needs to be a resident license for the state that you reside.</p></li><li><p>
Property and casualty producer licenses for all operating and/or service states must be obtained within 30 days of hire.</p></li><li><p>
Required to maintain current, active license(s) status by continuing education and meeting all state, operating and regulatory requirements.</p></li></ul><p><b><br>
Travel Requirements</b></p><ul><li><p>
Up to 10%.</p></li></ul><p><b><br>
Physical Requirements</b></p><ul><li><p>
Work that primarily involves sitting/standing.</p></li></ul></div></div></div></div></div></div></div></div></div><p></p><h3 class="jobSectionHeader"><b>
Additional Information</b></h3><ul><li><p>
Offer to selected candidate will be made contingent on the results of applicable background checks</p></li><li><p>
Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions</p></li><li><p>
Sponsorship will not be considered for this position unless specified in the posting</p></li></ul><p></p><p><br>
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.</p><p></p><p>
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.</p><p></p><p>
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.</p><p></p>
#LI-SK1</div>

Licensed Customer Service Representative - PDCC

Eastern Bank

<div><p>Starting Rate: $22.00</p><p><i><br>
Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.</i></p><p>
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).
</p><p><b>Major Responsibilities:</b></p><p>
Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a &ldquo;hybrid&rdquo; position is authorized.<br>
<br>
Account Representative Duties:</p><p>
Works toward achieving specific individual sales and service goals through the following activities:</p><ul><li>
Opens deposit accounts</li><li>
Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.)</li><li>
Closes loans for customers for applicable business lines (i.e. consumer lending)</li><li>
Makes referrals to other bank business lines and third-party partners</li><li>
Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio</li><li>
Responsible for operational compliance and adherence to policy</li><li>
Handles daily account maintenance and other service issues as necessary</li><li>
Understands and provides support in achieving quarterly sales</li></ul><p>
Teller Duties:</p><ul><li>
Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts</li><li>
Cash checks for customers and non-customers according to bank policy</li><li>
Process and properly record the sale of monetary instruments (i.e. official bank checks)</li><li>
Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments</li><li>
Process foreign currency purchases and sales</li><li>
Process various types of loan payments and credit card cash advances</li><li>
Relative to all duties, must adhere to all bank policies and procedures</li></ul><p>
Individuals in this position will have a mixture of time between platform and teller line. On some occasions more time might be spent on one side verses the other.</p><p><b>
Qualifications:</b></p><ul><li>
Incumbent has the authority to use discretion in some circumstances, but if/when written policy is unclear or there is any uncertainty, the service associate should seek guidance from his/her immediate supervisor.</li><li>
Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment. Individual should be an outgoing self-starter and be technically literate.</li><li>
High school diploma or equivalent required</li><li>
1-2 years of sales experience in a retail, financial services or hospitality environment preferred.</li><li>
Some banking experience is preferred (e.g., teller or otherwise) is a plus.</li><li>
Basic business acumen and professionalism is a must.</li><li>
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.</li><li>
Ability to build relationships and strong alliances across the organization.</li><li>
Ability to quickly learn all details about the products and services offered by the bank.</li></ul><p><b>
Working Conditions:</b></p><ul><li>
Ability to remain in a stationary position for long periods of time without a break and with continuous customer contact.</li><li>
Incumbent must be able to transport items weighing 15 pounds or more.</li></ul><div>
At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.</div><br>
<div>
<br>
</div><div>Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.</div><br>
<div>
<br>
</div><div>At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you&rsquo;re excited about this role but your experience doesn&rsquo;t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.</div></div>

Service Associate I (Boston-Back Bay)

United Rentals

<div><p><b><i>Great company. Great people. Great opportunities.</i></b></p><p></p><p>
If you&rsquo;d like the chance to make your mark with the world&rsquo;s largest equipment rental provider, <b>come build your future with United Rentals!
</b></p><p></p><p>As a <b>Sales Associate</b> on our General Rentals team, you&rsquo;ll embark on a structured training path designed to prepare you for a future role as an Outside Sales Representative. You&rsquo;ll work alongside industry experts who are eager to help you gain hands-on experience with our technical products while developing the relationship-building skills that drive customer success.</p><p></p><p><b>
What you&rsquo;ll do:</b></p><p></p><ul><li><p>
Begin your training at a local branch, shadowing both sales and operational roles to gain an inside-out understanding of the full equipment-rental lifecycle.</p></li><li><p>
Join your peers across North America for a digital onboarding class, designed to sharpen your sales technique for success in our industry while providing a collaborative training environment that helps you build and leverage a strong internal support network.</p></li><li><p>
Progress through a series of outbound sales campaigns that provide exposure to different construction verticals, varying customer spend levels, general vs specialty equipment rentals, and both new and existing customer segments.</p></li><li><p>
Master key United Rentals sales tools, including our CRM, inventory management platforms, customer portal, and mobile applications.</p></li><li><p>
Lead high-level sales conversations involving price negotiations, multi-piece rental requests, government and educational collective agreements, equipment service contracts, the sale of used equipment at the end of its rental life, and much more.</p></li><li><p>
Learn proven sales methodologies to deliver solutions for our customers and drive revenue growth.</p></li><li><p>
Participate in local team initiatives such as daily safety huddles, customer appreciation events, equipment yard sale events, customer entertainment outings, charity drives, and 1UR internal team-building workshops.</p></li><li><p>
Track your Sales Development progress through multiple achievement levels, with access to real-time sales performance metrics and weekly peer-ranked competitions.</p></li><li><p>
Receive daily feedback from corporate and local leadership meetings, call coaching sessions, and ride-alongs to local jobsites. You will drive engagement during these meetings by developing sales strategies for your accounts and creating realistic timelines to achieve your goals.</p></li><li><p>
The average Sales Associate spends 4-6 months in the Sales Development Program (SDP) before promotion to an Outside Sales Representative (OSR), with the timeline dependent on market conditions and individual performance.</p></li><li><p>
Other duties as assigned</p></li></ul><p></p><p><b>
Requirements:</b></p><p></p><ul><li><p>
Bachelor's degree or equivalent work experience</p></li><li><p>
Experience in a customer-facing sales role (preferred)</p></li><li><p>
Excellent interpersonal &amp; communication skills</p></li><li><p>
Strong teamwork and collaboration skills</p></li><li><p>
Proficient computer and mobile phone/tablet skills</p></li><li><p>
Valid driver's license with acceptable driving record</p></li><li><p>
Training: must live within reasonable driving distance of assigned branch and report on-site M-F</p></li></ul><p></p><h1 class="jobSectionHeader"><b><i>
Why join us?</i></b></h1><p></p><p>
We don&rsquo;t just &ldquo;talk the talk!&rdquo; We&rsquo;re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That&rsquo;s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:</p><ul><li><p>
Paid Parental Leave</p></li><li><p>
United Compassion Fund</p></li><li><p>
Employee Discount Program</p></li><li><p>
Career Development &amp; Promotional Opportunities</p></li><li><p>
Additional Vacation Buy Up Program (US Only)</p></li><li><p>
Early Wage Access through Payactiv (US Hourly Only)</p></li><li><p>
Paid Sick Leave</p></li><li><p>
An inclusive and welcoming culture</p></li></ul><p></p><p>
Learn more about our full US benefit offerings here.</p><p></p><p>
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.</p><p></p><p>
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service&mdash;leadership, discipline, integrity, and teamwork&mdash;are the same values that drive our success. With many veterans already part of our team, we&rsquo;re ready to help you transition into a rewarding career.</p><p></p><p><b><i>
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.</i></b></p><p>
Compensation Range:</p>
$32.65 - $48.95</div><div></div>

Sales Development Program Sales Associate

Amplity

<div><div>Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.</div><div></div><div>
Position Summary</div><div>
The Hybrid Sales Representative (HSR) is responsible for engaging Health Care Professionals (HCPs) through telephone, virtual, or in-person conversations to promote assigned client products, maximize the product&rsquo;s selling potential, and meet program and client objectives. The HSR achieves this by developing and maintaining relationships with HCPs, educating them about product features, benefits, safety profiles, and approved indications to ensure appropriate patient use. The HSR utilizes approved tools for product promotion and maintains a competent level of product, program, and customer activity knowledge. The HSR is expected to collaborate with client field-based teams and management. The Hybrid Sales Representative will work in multiple territories when needed.</div><div></div><div>
Employees can expect to be paid a salary of approximately $140K - $145K. The salary range displayed may vary based on market data/ranges, an applicant's skills, prior relevant experience, certain degrees, certifications, and other relevant factors.</div><div></div><div>
Essential Duties/Responsibilities</div><ul><li>
Manage daily sales call activity according to defined expectations to influence customers and increase sales.</li><li>
Promote client product(s) via telephone, virtual (outbound/inbound calls), or in-person engagements, by conducting in-depth product discussions with assigned HCP targets.</li><li>
Profile and manage a targeted list of HCPs and provide value-added benefits to grow sales volume.</li><li>
Create and implement business plans to achieve territory and business sales goals.</li><li>
Maintain call productivity and metrics as required by the program.</li><li>
Achieve quarterly client sales quotas.</li><li>
Effectively and persuasively communicate with customers using selling, listening, and negotiation skills while utilizing approved promotional aids.</li><li>
Listen and respond appropriately to customer needs and questions within program timelines.</li><li>
Maintain a thorough knowledge of client product(s) and program.</li><li>
Verify and complete required data entry in Amplity /Client CRM systems, including details of target responses, call activity, product orders, and any follow-up actions.</li><li>
Partner and collaborate with client field sales account managers and client sales managers to plan territory coverage as required.</li><li>
Participate in teleconferences and live National, regional, and district meetings and training sessions. Represent the client at National and/or local conventions when applicable.</li><li>
Conduct field calls on vacant territory coverage, which will require travel during the first few months and may reduce as roles in the territory are filled.</li><li>
Must be able to fly and drive to and around customer offices within the assigned region during field sales activities.</li><li>
Fully comply with all laws, regulations, Amplity policies, the Code of Conduct, privacy and data guidelines, and relevant state and federal laws.</li><li>
Prepare reports for management as needed and participate in other projects assigned.</li><li>
Participate in other projects as assigned.</li></ul><div></div><div>
Key Working Relationships</div><ul><li>
Reports to Amplity Program Manager</li><li>
Collaborates closely with other team members assigned to the program and Amplity home office support.</li><li>
Maintains a positive working relationship with customers and client contacts.</li></ul><div></div><div>
Education and Experience</div><div>
Required:</div><ul><li>
Bachelor&rsquo;s degree from an accredited institution required.</li><li>
Minimum of 5+ years of pharmaceutical specialty sales experience</li><li>
Oncology experience preferred</li><li>
Demonstrated success achieving key performance metrics and consistently driving sales growth.</li><li>
Compliance focused</li><li>
Effective influence in person and virtually excellent verbal, written, and interpersonal communication skills.</li><li>
Demonstrated technical aptitude and proficiency in Microsoft Word, Excel, and Outlook, ability to leverage latest digital technology to work remotely and make sales impact.</li><li>
Previous account and territory management experience, meeting, or exceeding sales metrics.</li><li>
Highly adaptable, understands how to analyze competitive landscapes and manages successfully.</li><li>
Self-motivated, disciplined, and able to work independently or collaboratively in a team environment.</li><li>
Flexible and able to handle multiple tasks simultaneously with strong organizational and planning skills.</li><li>
Successfully pass all Amplity and client required training.</li><li>
Possess a valid driver's license and safe driving record.</li><li>
Flexibility to cover multiple time zones as needed and travel as needed, including air travel, up to 70% during start-up periods.</li></ul><div></div><div><br>
Key Performance Competencies</div><ul><li>
Interpersonal Savvy.</li><li>
Establishes Trust and Rapport Quickly</li><li>
High Emotional Intelligence</li><li>
Customer Focus.</li><li>
Business and Clinical Acumen.</li><li>
Driving for Results.</li><li>
Dealing with Ambiguity.</li><li>
Planning.</li></ul><div></div><div>
Credentialing Requirements:</div><div>
As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers. It is the Company&rsquo;s expectation that you comply with the requirements outlined by the facilities on your call plans.</div><div></div><div>
Additionally, certain geographic jurisdictions or hospital systems have requirements to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami-Dade County Florida may be required to obtain specific licenses. This list may be subject to change, including the potential for additions or modifications. In the event of any significant changes, you will be notified accordingly.</div><div></div><div>
EPIIC Values:</div><div>
All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards.</div><div>
Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude.</div><div>
Passion: We love what we do. Our energy inspires, engages, and motivates others.</div><div>
Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working.</div><div>
Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding.</div><div>
Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes.</div><div></div><div>
About Us</div><div></div><div>
Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80&rsquo;s as Physician Detailing Inc., or in the 00&rsquo;s as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years.</div><div></div><div>
Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision &mdash; across all business shapes, sizes + specialties.</div><div></div><div>
We are on a mission to improve patient outcomes through executional excellence &mdash; enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else.</div><div></div><div>
Our Diversity Policy</div><div></div><div>
We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.</div></div><div></div>

Hybrid Sales Representative - Northeast

Beth Israel Lahey Health

Boston, MA &bull; Beth Israel Deaconess Medical Center &bull; Full-time &bull; Day
<br><div><p><b>When you join the growing BILH team, you're not just taking a job, you&rsquo;re making a difference in people&rsquo;s lives.</b></p>
<p></p>
<p>Performs both administrative and clinical functions to support smooth and efficient practice operations, while contributing to BIDMC&rsquo;s promise of providing extraordinary care. Communicates with patients, other employees and the general public in a courteous, helpful manner by phone and in person. Duties include but are not limited to greeting, check-in, scheduling and medical assisting. Assists patients who have physical and psychological limitations with ambulation and patient care functions. Reports to Practice Manager or RN with input from assigned Physicians, Nurses or other health care providers.</p>
<p></p>
<p><b>Job Description:</b></p>
<p><b>
The following statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of this position.</b></p>
<p><b>
Primary Responsibilities:</b></p>
<p><b>
1. </b>Performs medical assisting duties which may include, but are not limited to, vital signs, height and weight, EKGs, performing phlebotomy and assisting during routine procedures. Ensures that all patient care areas are clean, organized, stocked and ready for patient use. Escorts patients to ancillary service areas such as radiology and lab as needed. (essential)</p>
<p>
2. Monitors, orders and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked and within expiration dates. (essential)</p>
<p>
3. Performs initial review of medication lists in the electronic medical record for final review by licensed practitioners. May retrieve schedule VI and over the counter medications only, under supervision of licensed providers; is not authorized to perform licensed personnel duties, which include but are not limited to drawing up medications, medication administration or flushing IVs. (essential)</p>
<p>
4. Performs appropriate point of care testing, such as lab tests and specimen collection. Implements quality control standards to ensure proper functioning and accuracy of testing equipment. Provides patients with relevant instructions for specific tests and procedures. (essential)</p>
<p>
5. Uses the electronic medical record system (OMR) to queue prescription renewals for review by a licensed provider. As directed by a clinician, enters/scribes orders for tests, services or appointments in OMR. During the visit, accurately documents tasks, as they are completed, in OMR to ensure proper billing (Facility Worksheet). (essential)</p>
<p>
6. Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Verifies patient insurance, including prior authorizations, referrals, and pre-certifications. Explains processes as needed to help patients meet their needs and insurance requirements. (essential)</p>
<p>
7. Prepares schedules, patient charts and other documents as needed for clinical activities, in accordance with Medical Center standards. Procures and correlates medical correspondence as directed by department. (essential)</p>
<p>
8. Performs check-in utilizing a computer system, according to standard processes. This includes but is not limited to registration and verification of demographic and fiscal information, collecting copayments, collecting/verifying health care proxy and providing patients with visit questionnaires/forms. (essential)</p>
<p>
9. Use computer system to record whether appointment was cancelled or patient did not keep the appointment (visit disposition). (essential)</p>
<p>
10. Monitors patients and visitors entering, waiting, and leaving the practice. Facilitates timely flow and informs patients and<br>
<br>
providers of delays in a timely manner. Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Ensures waiting room materials are organized and stocked as directed by the department. May answer and screen telephone calls. (essential)</p><br>
<p><b>
Required Qualifications:</b><br>
1. High School diploma or GED required.<br>
2. 0-1 years related work experience required.<br>
3. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.<br>
4. MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience working as a medical assistant (MA), a patient care technician (PCT) or a clinical nursing assistant (CNA); nursing or medical student with completion of one clinical rotation.</p>
<p><b>
Preferred Qualifications:</b></p>
<p><b>
1</b>. Phlebotomy Certificate</p>
<p><b>
Competencies:</b></p>
<p><b>
1.</b> Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.</p>
<p>
2. Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.</p>
<p>
3. Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.</p>
<p>
4. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.</p>
<p>
5. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.</p>
<p>
6. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.</p>
<p>
7. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.</p>
<p>
8. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.</p>
<p><b>
Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 &ndash; 60 years, Elderly: 60 &ndash; over.</b></p>
<p><b>
Social/Environmental Requirements:</b></p>
<p><b>
1. </b>Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work.</p>
<p>
2. Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week.</p>
<p>
3. Potential exposure to adverse environmental conditions<br>
<br>
<b>i. Daily: Exposure to dust,gas,fumes,steam,chemicals, Protective equipment required(Respirator,earplugs, mask,gloves,eyewear etc), Potential exposure to infectious diseases and/or airborne pathogens, Potential exposure to infectious diseases and/or bloodborne pathogens.</b></p>
<p><b>
4. Health Care Status: HCW1: Regular, day-to-day contact; both face-to-face and hands-on (having close contact within three feet for at least five minutes). Examples: physicians, clinical nurses, phlebotomist, medical assistants, PFT tech, and x-ray tech.- Health Care Worker Status may vary by department</b></p>
<p><b>
Sensory Requirements:</b></p>
<p><b>
Close work (paperwork, visual examination), Color vision/perception, Visual clarity</b><br>
<b>feet, Hot/Cold, Sharp/Dull, Smell, Conversation, Monitoring Equipment, Telephone, Background Noise.</b></p>
<p><b>
Physical Requirements:</b></p>
<p><b>
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.</b></p>
<p><b>
This job requires frequent sitting, walking, standing, bending neck, bending waist, twisting neck, twisting waist, Power Grasping using both hands, Fine Manipulation using both hands, Pushing/Pulling using both hands, Keyboard use, Reaching-above shoulder</b><br>
<b>height, Reaching-below shoulder height, Lifting and carrying items weighing up to 10 lbs, Lifting and carrying items weighing up to 25 lbs, Lifting and carrying items weighing up to 50 lbs, Lifting and carrying items weighing up to 75 lbs, Lifting and carrying items weighing up to or more than 100 lbs, Pull up and/or reposition patient weighing up to 100 pounds without assistance, Pushing items weighing up to 10 lbs, Pushing items weighing up to 25 lbs, Pushing items weighing up to 50 lbs, Pushing items weighing up to 75</b><br>
<b>lbs, Pushing items weighing up to or more than 100 lbs.Rarely there may be Pull up and/or reposition patient weighing up to 250 pounds with assistance, Push a wheelchair or wheeled bed containing a patient weighing up to 250 pounds, with assistance.</b></p><br>
<p></p>
<p></p>
<p><b>Pay Range:
</b></p><p>$21.00 &ndash; $28.26</p>
<p>
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.</p>
<p></p>
<h2 class="jobSectionHeader"><b>As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.</b></h2>
<p></p>
<h2 class="jobSectionHeader"><b>More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.</b></h2>
<p></p>
<h2 class="jobSectionHeader"><b>Equal Opportunity Employer/Veterans/Disabled</b></h2></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>Job details</b></h3>
<ul><li><div><b>Employment:</b> Full-time</div></li>
<li><div><b>Hours/Week:</b> 40</div></li>
<li><div><b>Shift:</b> Day</div></li>
<li><div><b>Category:</b> Clinic Management</div></li>
<li><div><b>Pay Range:</b> $21.00 - $28.26</div></li>
<li><div><b>FLSA:</b> Non-Exempt</div></li>
<li><div><b>Req ID:</b> JR91600</div></li></ul></div>

Clinic Practice Assistant

The Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><br>
<p></p>
Licensed Practical Nurse - 40hr Day - BWH Dermatology<br>
<br>
A $5,000.00 sign on bonus is being offered to eligible new employees hired in our LPN positions.<p></p><p><b><br>
Job Summary</b></p>
GENERAL SUMMARY/ OVERVIEW STATEMENT:
<br>
<br>
Nursing at Brigham and Women&rsquo;s Hospital is known for their excellent clinical practice and for keeping patients and their families at the center of all they do. We understand that great care is shaped by relationships with patients and their families. That&rsquo;s why we&rsquo;re committed to knowing our patients on a deeper level &mdash; not just as patients, but as individuals &mdash; to ensure that they, and their families, feel known and cared for.
<br>
<br>
At BWH, we proudly work together with a spirit of inquiry and a deep commitment to providing the highest quality, evidence-informed and theory-guided care. We work each day to achieve our vision &mdash; to provide excellent care to patients and families, with the best staff, in the safest environment.
<br>
<br>
Just as we have been able to reinvent health care, we have also transformed health care careers. Whether measured in terms of lives saved, awards earned, or the personal satisfaction of stretching your talents &ndash; a career with BWH is unlike any other in the health care field. Here you'll find a workplace where collaboration and teamwork are the norm, not the exception &ndash; physicians, nurses, technicians, staff and management form a close-knit bond, based on mutual respect and devotion to our patients. If you want an enormously fulfilling career, there&rsquo;s no better place to be.
<br>
<br>
The Licensed Practice Nurse (LPN) provides support for complete and efficient patient care within practices and/or locations of the Department of Dermatology. Working under the direction of the Practice Manager and/or Practice Coordinator, the LPN will interact with customers in person, by telephone and/or electronically. Since the role has significant impact on patient care, patient satisfaction, clinical operations and clinical revenue, the position requires outstanding customer service skills, attention to detail and having the appropriate technical skills to meet the job requirements in a timely and accurate manner.
<br>
<br>
The following duties and responsibilities are comprehensive. While the LPN will be expected to have a working knowledge of these duties and responsibilities, the overall efforts for each will vary based on daily practice operational needs, staffing, location and specific functions. Other duties may be assigned.
<br>
<br>
<ul><li>Perform all nursing functions within a practice per scope of duty, including but not limited to: assisting with preparing, processing and disposition of patients; facilitating patient flow; assisting with procedures; and wound dressing application.
</li><li>Follow all infection control, regulatory, compliance and precaution guidelines as required by policy.
</li><li>Accurately perform patient intake, medical history or any practice/location specific needs. Very and update information as needed.
</li><li>Update physicians and other staff on clinic activity and waiting times during sessions. Monitor patient wait times and update patients/family in a timely manner.
</li><li>Monitor medication stock to ensure appropriate supply of medication. Notify pharmacy and/or management team when appropriate.
</li><li>Prepare exam room and appropriate procedure equipment in a timely manner. Assist physician for all procedures using sterile technique.
</li><li>Telephone screening, including patient phone calls or messages (Epic Inbox, Patient Gateway or voicemail), results management, post-surgical follow-up, and addressing potential add-on patients.
</li><li>Ensure that pathology, microbiology, virology, and other similar tests have been appropriately logged and followed-up per practice, department and hospital standards.
</li><li>Assist with patient education including informed consents, wound care, medication and post-procedure instructions.
</li><li>Prepare instruments, kits and trays for central sterile processing sending and receiving. Monitor instruments for any damage, notify management team when appropriate.
</li><li>Prepare and process prior authorizations and disability forms. Follow-up in a timely manner.
</li><li>Enter visit charges and diagnosis codes in Epic on physician&rsquo;s behalf or as requested. Ensure that cosmetic procedure charges are entered in a timely and accurate manner.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><ul><li><p>
Licenses/Certifications: Current LPN Licensure in the Commonwealth of Massachusetts</p></li><li><p>
Education: Graduate of an accredited Licensed Practical Nursing Program.</p></li><li><p>
Experience: Some experience in a healthcare setting preferred.</p></li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
15 Francis Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$29.13 - $43.64/Hourly<p></p><p><b><br>
Grade</b></p>
5<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Dermatology LPN BWH

Santander Consumer Bank

<div><b>It Starts Here:</b><p></p><p>
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what&rsquo;s possible. This is more than a strategic shift. It&rsquo;s a chance for driven professionals to grow, learn, and make a real difference.</p><p></p><p>
If you are interested in exploring the possibilities <b>We Want to Talk to You!</b></p><p></p><p><b>
The Difference You Make:</b><br>
As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution.</p><p></p><ul><li>
Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.</li><li>
Process transactions, including deposits, withdrawals, and transfers.</li><li>
Handle cash and maintain accurate cash drawer balances.</li><li>
Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.</li><li>
Recognize opportunities and cross-sell bank products to deepen customer relationships.</li><li>
Engage customers and leverage digital tools to educate them on self-service options.</li><li>
Assist with custodianship, audits, and other operational tasks.</li><li>
Maintain a clean and organized work area, to create a welcoming environment for customers.</li><li>
Responsibilities may extend to supporting nearby branch locations based on business necessity.</li></ul><p></p><p><b>
What You Bring:</b><br>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p></p><ul><li>
High school diploma or GED - Required.</li><li>
6+ Months Cash Handling experience - Required.</li><li>
6+ Months Demonstrated customer service experience - Required.</li></ul><ul><li>
Excellent customer service skills and a passion for helping others.</li><li>
Ability to identify and escalate concerns of risk to appropriate channels.</li><li>
Ability to follow directions, policies, and procedures.</li><li>
Effective listening and communication skills.</li><li>
Comfortable in using digital tools and technology to enhance customer engagement.</li><li>
Energetic, organized and able to multi-task in a fast-paced, changing environment.</li><li>
Understands the necessity and value of accuracy and attention to detail.</li><li>
Computer proficiency and basic math skills.</li><li>
Ability to work branch hours, which can include weekends and evenings.</li></ul><p></p><p><b>
Certifications:</b></p><p></p><ul><li>
No Certifications listed for this job.</li></ul><p></p><p><b>
It Would Be Nice For You To Have:</b></p><p></p><ul><li>
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.</li><li>
Experience in Microsoft Office products.</li></ul><p></p><p><b>
What Else You Need To Know:</b></p><p>
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.</p><p></p><p><b>
Base Pay Range:</b></p><p>
Minimum:</p>
$30,000.00 USD<div><div><div><div><div><div><div><p>
Maximum:</p></div></div></div></div></div></div></div>
$47,000.00 USD<p></p><p><b><br>
We Value Your Impact:</b></p><p>
Your contribution matters and it&rsquo;s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)</p><p></p><p><b>
Risk Culture:</b></p><p>
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.</p><p></p><p><b><br>
EEO Statement:</b></p><p>
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.<br>
<br>
<b>Working Conditions:</b></p><p>
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.<br>
<br>
<b>Employer Rights:</b></p><p>
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.</p><p></p><p><b>
What</b><b> To Do Next</b><b>:</b></p><p>
If this sounds like a role you are interested in, then please apply.</p><p></p><p>
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.</p></div>

Full Time Teller, Dorchester, MA Area

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