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b2b content marketing lead

communications manager, product & community Jobs in San Francisco

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manager, content strategy & customer communications Jobs in San Francisco

communications manager product community

Substack

<div>Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform. Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.
As Substack's Communications Manager, Product &amp; Community, you will move fluidly across product storytelling, creator community engagement, and brand work, bringing sharp instincts and strong execution to wherever the team needs you most.
This role is ideal for someone energized by variety and comfortable with a scope that evolves as the team grows. If you thrive in fast-moving environments, write with clarity and purpose, are comfortable representing the brand externally as a spokesperson when needed, and care deeply about what independent creators are building, we&rsquo;d love to meet you. This position will join the Communications team and report directly to the Communications Lead.
Core responsibilities:<ul><li>
Partner with engineering, partnerships, and product marketing to bring launches and product updates to life through clear, integrated storytelling &mdash; including blog posts, press materials, briefings, FAQs, pitch assets, and targeted emails.</li><li>
Work with creators to coordinate beta testing, gather testimonials, and highlight compelling examples of how writers and creators are building on Substack.</li><li>
Produce and occasionally host external educational programming, including creator Q&amp;As and masterclasses, in collaboration with our education producer, while leading internal cross-team standups.</li><li>
Support brand initiatives and special projects, including announcements, partnerships, and cultural moments across earned, social, and editorial channels.</li><li>
Serve as a public-facing representative of Substack on Notes, engaging with creator and subscriber conversations, responding to questions, and surfacing feedback to product, support, and other internal teams.</li><li>
Maintain internal trackers for launches, updates, and press opportunities, and help triage incoming press inquiries and communications requests with speed and good judgment.</li></ul>
About You:<ul><li>
4-6 years of experience in communications.</li><li>
An exceptional writer who can translate complex, technical ideas into clear, engaging narratives for a range of audiences.</li><li>
A generalist at heart. You're as comfortable crafting a product launch post as you are jumping into a creator Q&amp;A, going on-camera to present a masterclass, or supporting an internal workflow.</li><li>
Comfortable with ambiguity and energized by a scope that may evolve over time.</li><li>
Strong organizational skills and the ability to manage multiple workstreams without letting things slip.</li><li>
Experience working cross-functionally with product, partnerships, or community teams.</li><li>
Resourceful and self-directed. You find your footing quickly and don't wait to be told what to do next. You have a high sense of initiative and urgency.</li><li>
Curious about culture, media, and the creator economy, and excited about helping independent creators succeed.</li><li>
Willing to collaborate with any writer or creator on the platform regardless of their views.</li><li>
Based in New York City or San Francisco.</li></ul> 
Substack&rsquo;s compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation salary range for this role is $115,000-$130,000. Multiple factors, including candidate experience and expertise, determine final offer amounts and may vary from the amounts listed above.
Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We&rsquo;re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we&rsquo;d love to meet you.
Please see our Privacy Notice for details regarding Substack's collection and use of personal information relating to the application and recruitment process by clicking here.</div>

Communications Manager, Product & Community

TEEMA

<div>The role of the Account Manager is to generate quality revenue in the form of qualified new patient starts.
Essential Functions and Duties<ul><li>
Promoting and selling Nufactor Specialty Pharmacy service offering to referring entities, primarily in the physician office setting.</li><li>
Generate patient referrals for the purpose of generating positive revenues for any Nufactor product offerings, primarily immune globulin and infliximab therapies.</li><li>
Conducts sales presentations and meetings in physician offices.</li><li>
Develops and implements territory strategies in conjunction with RVP of
Sales and other team members.</li><li>
Act as a liaison between healthcare provider and Nufactor to improve,
expedite, and facilitate patient safety and quality of care.</li><li>
Maintains up to date territory workbook.</li><li>
Effectively manages all internal and external communications.</li><li>
Maintain and enhance existing business relationships while identifying
and developing new business opportunities for Nufactor&reg;
Enterprises, Inc.</li><li>
Attends local, regional and national events and tradeshows, as assigned.</li></ul><ul><li>
Gathers and disseminates new industry intelligence to the team.</li><li>
Continuously strive to improve processes, service quality to internal and
external customers.</li><li>
Adheres specifically to all company policies and procedures, Federal and
State regulations and laws.</li><li>
Displays dedication to position responsibilities and achieve assigned goals
and objectives.</li><li>
Represents the Company in a professional manner and appearance at all</li></ul>
Account Manager Sales<ul><li> 
Understands and carries out the Company&rsquo;s purpose and its organizational values.</li><li>
Displays enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.</li><li>
Works effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listens to and objectively consider ideas and suggestions from others; keeps commitments; keeps others informed of work progress, timetables, and issues; addresses problems and issues constructively to find mutually acceptable and practical business solutions; addresses others by name, title, or other respectful identifier, and; respects the diversity of our work force in actions, words, and deeds.</li><li>
Complies with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation.</li><li>
Ensures conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations.</li><li>
Other duties as assigned.
Education, Knowledge, Skills and Experience
Required Education:</li><li>High School diploma or equivalent; Bachelor&rsquo;s Degree preferred.</li></ul>
Required Knowledge:<ul><li>Excellent understanding of chronic health challenges such as Primary Immune Deficiency, Chronic Inflammatory Demyeliating Polyneuropathy and all other disease states treated with IG including Hemophilia.</li></ul>
Preferred Knowledge:<ul><li>Excellent understanding of chronic health challenges in conditions Nufactor product offering treats.</li></ul>
Required Experience:<ul><li>Must have at least five (5) years&rsquo; experience in relative health care industry including management, sales, clinic services, or customer service</li></ul>
Preferred Experience:<ul><li>Three (3) to five (5) years&rsquo; experience in similar chronic disorders is preferred.</li></ul> 

#Workwolf</div>

Pharmaceutical (Infusion) Sales Executive

Plaid

<div>
 We believe that the way people interact with their finances will drastically improve in the next few years. We&rsquo;re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid&rsquo;s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
 
 
 Plaid is looking for someone with passion for building community and conversations through compelling storytelling and creative. In this role, you&rsquo;ll lead our social media channels &ndash; across LinkedIn, Instagram, X, and Facebook &ndash; to increase brand awareness, followers, and engagement. This role requires a combination of creativity, strategic thinking, and execution. This person will work collaboratively with cross-functional teams including communications, marketing, product, design, and support to roll out targeted social media campaigns and manage issues online. The ideal candidate should be experienced in having previously managed a fast growing technology&rsquo;s company social media strategy and has a deep understanding of how brands should use social media to show up and engage with audiences authentically.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Write copy for social that is aligned with Plaid&rsquo;s brand voice and tone and is relevant to our audience.
 </li>
 <li>
 Design social creative using templates, brand-approved graphics, and imagery in Canva, Figma, or a similar tool.
 </li>
 <li>
 Manage an editorial calendar that aligns with Plaid&rsquo;s brand moments, campaigns, product announcements, and more.
 </li>
 <li>
 Engage with the Plaid social community to provide helpful resources and find opportunities to delight our customers.
 </li>
 <li>
 Monitor channels and cultural conversations and uncover opportunities to engage as a brand in brand-aligned ways.
 </li>
 <li>
 Analyze the performance of social channels, report on results, and uncover insights on optimization opportunities.
 </li>
 <li>
 Build strong cross-functional relationships across the organization, including Communications, Product, Acquisition Marketing, Sales, and more.
 </li>
 <li>
 Write social posts for members of our leadership team to engage their networks around announcements and brand moments.
 </li>
 <li>
 Lead creative brainstorming sessions to find new opportunities to tell Plaid&rsquo;s story via social media.
 </li>
 <li>
 Become an expert on telling the stories of our customers and employees to showcase our strong network and connections.
 </li>
 <li>
 Provides feedback on creative concepts and ways to translate this into social-first content.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 7+ years of social media strategy and execution experience in B2B, ideally in fintech
 </li>
 <li>
 Experience with video and design tools: Figma (a must), Descript (or similar tool), Canva (or similar tool)
 </li>
 <li>
 Proven success building organic social programs that grow engagement and elevate brand reputation
 </li>
 <li>
 Ability to translate technical or complex topics into approachable, audience-driven narratives
 </li>
 <li>
 A passion for storytelling grounded in substance
 </li>
 <li>
 Strong creative skills across copywriting, tone, and visual storytelling, with an instinct for what performs on modern social platforms
 </li>
 <li>
 Analytical mindset: skilled in using data and insights to inform content and iterate quickly
 </li>
 <li>
 Organized, detail oriented, and collaborates well cross-functionally.
 </li>
 <li>
 Comfortable working in fast-paced, ambiguous environments, balancing strategy with execution.
 
 
 </li>
 </ul>
 $169,200 - $222,000 a year
 
 
 The target base salary for this position ranges from $169200/year to $222000/year [in Zone 1, in Zone 4 or encompassing all Zones]. The target base salary will vary based on the job's location.
 
 
 
 Our Geographic Zones Are As Follows
 
 
 
 Zone 1 - San Francisco / New York City / Seattle
 
 
 Zone 2 - Los Angeles / Washington DC / Austin / Boston / Sacramento / San Diego
 
 
 Zone 3 - Atlanta / Portland / Chicago / Philadelphia / Denver / Miami / Dallas / Raleigh
 
 
 Zone 4 - All other US cities
 
 
 The base salary range listed for this full-time position excludes commission (if applicable), equity and benefits. The pay range shown on each job posting is the minimum and maximum target for new-hire salaries. Actual pay may be higher or lower depending on factors like skills, experience, and relevant education or training.
 
 
 Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
 
 
 Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at [email protected] .
 
 
 Please review our Candidate Privacy Notice here .
</div>

Social Media Lead

Udemy

<div>
 
 Join Udemy. Help
 
 
 define
 
 
 the future of learning.
 
 
 
 Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It&rsquo;s personalized, practical, and focused on real-world impact.
 
 
 Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they&rsquo;re picking up something new or leveling up to stay ahead.
 
 
 Over 80 million learners and 17,000 businesses already learn with Udemy. If you&rsquo;re excited by change, energized by learning, and ready to have a real impact, you&rsquo;ll feel right at home.
 
 
 
 Learn More About Us On Our Company Page.
 
 
 
 
 
 Where we Work
 
 
 
 
 Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and T&uuml;rkiye.
 
 
 T
 
 
 
 
 his is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays
 
 .
 
 
 
 
 About Your Skills
 
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills in English
 </li>
 <li>
 Ability to work across time zones and collaborate with diverse stakeholders
 </li>
 <li>
 Strong prioritization skills and ability to meet changing needs with curiosity and adaptability in a dynamic, fast-moving environment
 </li>
 <li>
 Problem-solving mindset with eagerness to learn
 </li>
 <li>
 Passion for creating inclusive team experiences and fostering connection
 
 
 </li>
 </ul>
 
 About This Role
 
 
 
 The Product Design and Research team at Udemy creates exceptional learning experiences for over 70 million learners and 16,000 organizations worldwide. As a Design Operations Intern, you'll work directly with our Senior Design Operations Manager (currently a team of one) to help improve the systems, tools, and processes that enable our 40+ globally distributed product design and research team (spanning seven time zones) to collaborate effectively and do their best work. You'll contribute to operational excellence while helping foster culture, connection, and community across the team.
 
 
 
 
 What you'll be doing:
 
 
 
 
 <ul>
 <li>
 Support design programs, team rituals, and cross-timezone collaboration
 </li>
 <li>
 Help manage design tools and workflows that empower designers and researchers
 </li>
 <li>
 Develop documentation, templates, and systems that improve team efficiency
 </li>
 <li>
 Assist with planning team events and culture initiatives that bring people together
 </li>
 <li>
 Collaborate with designers, researchers, product managers, and engineers
 
 
 </li>
 </ul>
 
 
 Ideal candidate will have:
 
 
 
 
 <ul>
 <li>
 Background or experience in product design, operations, business, communications, or related fields
 </li>
 <li>
 Interest in design operations, user experience, project and program management
 </li>
 <li>
 Familiarity with collaborative tools like Figma, Jira, Confluence, Miro, Google Suite, or similar platforms
 </li>
 <li>
 Strong organizational and communication skills with attention to detail
 
 
 </li>
 </ul>
 
 Posting Date:
 
 3/04/2026
 
 
 
 Application Window:
 
 We anticipate the application window will be open until April 13th, 2026.
 
 
 At Udemy we strive to be transparent with compensation. With equity and transparency at the forefront of consideration, we offer the same pay rate for all of our internships.
 
 
 Hourly Pay Range
 
 
 $52&mdash;$52 USD
 
 
 
 Why work here?
 
 
 
 
 You&rsquo;ll grow here.
 
 
 
 Learning is part of the job. You&rsquo;ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.
 
 
 
 AI is real here.
 
 
 
 We use it in the way we learn and the way we work. You&rsquo;ll have the space and tools to experiment, apply, and get better at using AI in practical ways.
 
 
 
 You&rsquo;ll own your work.
 
 
 
 We trust people to lead, make decisions, and follow through. You don&rsquo;t need to wait for permission or layers of approval to have an impact.
 
 
 
 You&rsquo;ll Build With Others.
 
 
 
 We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.
 
 
 
 You&rsquo;ll see your impact.
 
 
 
 What you build helps people grow their skills, change their careers, or find a path forward. You&rsquo;ve got the experience, why not use it to help others gain theirs?
 
 
 
 Bring your curiosity. We&rsquo;ll bring the platform and the support. Let&rsquo;s
 
 LEARN
 
 together.
 
 
 
 
 Our Benefits Start With U
 
 
 
 Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits &amp; US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
 
 
 
 Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.
 
 
 
 
 At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
 
 
 
 
 
 Information regarding data privacy is available within the Udemy Careers Privacy Notice.
 
 
 
 
</div>

Design Operations Intern

UDS Tecnologia

<div></div><div><div><h2 class="jobSectionHeader">Vagas para quem quer transformar neg&oacute;cios e sua carreira!</h2></div><div></div><div><div><div><h3 class="jobSectionHeader">
O que voc&ecirc; ir&aacute; encontrar</h3></div><div>
Preferred qualifications:
 Entrepreneurial spirit and team oriented
 Previous startup experience
 Desire to help build a unicorn</div></div><div><div><h3 class="jobSectionHeader">
Desej&aacute;vel</h3></div><div>
Minimum Qualifications:
 BA/BS degree or equivalent work experience in a technical field, computer science preferred
 5 years of program/project management experience and 3 years leading sprints
 Demonstrable expertise of agile methodology and frameworks like Scrum, Kanban, etc.
 Thrives in a highly collaborative, fast paced environment
 Solid understanding of agile metrics (tasks, backlog tracking, burndown metrics, velocity, user stories etc.) to analyze and improve sprint planning
 Ability to understand and represent both business and technology
 Excellent communications over phone, meetings or collaborative platforms
 Self-motivated and organized</div></div><div><div><h3 class="jobSectionHeader">
Suas atividades</h3></div><div>
We are looking for a dynamic Technical Project Manager/Scrum Master who will be responsible for optimally and efficiently leading the development sprints from planning to execution to retrospectives in an agile development environment. Your role will include running daily scrums, handling the product backlog, collaborating on requirement documentation, running Jira tickets, and unblocking barriers to keep the team moving. In addition, you will be responsible for communicating and collaborating primarily with the engineers, program management, product management, and senior management teams. The ideal candidate lives breathe Agile and has a proven track record in implementing the framework and tailoring it to the team's needs.</div></div><div><div><h3 class="jobSectionHeader">
Requisitos da vaga</h3></div><div>
 Facilitate daily stand-up, sprint planning, sprint review, and sprint retrospective
 Create end-user documentation and recommend procedure changes to improve efficiency
 Guides team in time estimating practices and facilitates team estimates
 Drive sprint execution communicates with management and stakeholders.
 Lead epics, user stories, and tasks in JIRA to support estimates and execution
 Handle project conflicts, challenges, and dynamic business requirements to keep operations running at a high performance.
 Proactively identify and eliminate impediments that may impact program execution.
 Thrives in lean, dynamic environments with challenging priorities and leads the team in identifying the right priorities and focus.
 Able to do drive proper engagement in retrospectives for continuous process improvement
 Leads team effort in steadfast improvement, define and implement improvement stories to increase the velocity and quality of the program.</div></div><div><div><h3 class="jobSectionHeader">
&Eacute; importante te lembrar que ...</h3></div><div>
Na UDS contratamos pessoas competentes, com vontade de transformar usando o seu conhecimento. 
 
Isso independe da sua regi&atilde;o, idade, etnia ou ra&ccedil;a, religi&atilde;o, identidade de g&ecirc;nero ou orienta&ccedil;&atilde;o sexual. 
 
Seus conhecimentos s&atilde;o aderentes &agrave; vaga? Isso &eacute; tudo o que importa. 
 
Seu perfil e valores casam com os nossos? Venha criar transforma&ccedil;&otilde;es com a gente.</div></div></div></div>

263019 - Scrum Master Sênior (Sênior)

Pmt Corporation

<div>Find Fulfillment in Work Every Day! We Offer Careers that Make a Difference.

PMT Corporation, located in Chanhassen, Minnesota, is known for manufacturing and distributing high end, innovative products within the Orthopedic, Neurosurgery, and Plastic Surgery markets. Our workplace is a community of innovators who are passionate about creating an impact. We recognize that the collective power of our team is what propels us forward. Together, we celebrate successes, learn from challenges, and continuously evolve in our pursuit of excellence.

Join us at PMT Corporation if you're ready to be a part of a collaborative, idea-driven, and communicative environment. Your innovation matters, and together, we can continue to shape the future of the medical device industry.

TERRITORY SALES MANAGER &ndash; NEUROSURGERY &amp; ORTHOPEDIC SPINE DIVISION:

Are you an ambitious, self-motivated individual looking for a stable and established company with innovative products designed to improve lives? This is a unique opportunity for you to join our team and unlock your potential! We seek an entry- level (2-3 years&rsquo; experience) Territory Sales Manager to represent our Neurosurgery suite of medical devices, surgical instrumentation and accessories. The Territory Sales Manager within our Neurosurgery &amp; Orthopedic Spine Division will be responsible for managing and maintaining current accounts, build upon existing accounts while also developing new business in their assigned territory. 40% travel within the territory, including overnight, is required.

WHY PMT CORPORATION:
<ul>
<li>Performance based compensation package that includes a base salary plus monthly-uncapped commission
</li><li>Quarterly and annual bonus opportunities
</li><li>Comprehensive training (classroom and in-the-field) with our top managers
</li><li>Opportunities for advancement
</li><li>Medical, Dental and Life coverage
</li><li>401(k) plan
</li><li>Monthly car allowance plus 100% gasoline reimbursement
</li><li>Cell phone reimbursement
</li><li>Meal and hotel allowance
</li><li>Protected territory
</li><li>W-2 Employee status</li>
</ul>
JOB REQUIREMENTS OF THE TERRITORY SALES MANAGER:
<ul>
<li>Develop and establish strong relationships with key customers, surgeons, and hospital staff
</li><li>Prospect new business in assigned geographic territory and travel to designated open territories
</li><li>Act as a product support consultant to surgeons and operating room staff during surgical procedures.
</li><li>Make phone calls and schedule meetings to existing and new accounts
</li><li>Provide additional support in ordering, transporting, scheduling and assisting with surgical instrument/products at hospitals and surgery centers.
</li><li>Support and contribute to the growth of revenues in assigned territories through business development activities with surgeons, hospitals and related staff.
</li><li>Work directly with PMT sales staff, customer service, marketing team and other related departments within the company headquarters
</li><li>Develop the required technical, clinical and sales competencies through the completion of the sales associate development program in order to qualify and meet the expectations of becoming a Product Specialist within 18-24 month period.
</li><li>Other projects as needed or assigned</li>
</ul>
QUALIFICATIONS OF THE TERRITORY SALES MANAGER:
<ul>
<li>Must live within 30 miles of city listed.
</li><li>Ability to travel a minimum of 2 overnights/per week (40% travel)
</li><li>Bachelor&rsquo;s degree or equivalent experience
</li><li>2 years business-to-business outside sales experience, preferably with the same company or organization
</li><li>Experience in full sales cycle, from prospecting to finalized service agreement
</li><li>Entrepreneurial and self-starter attitude
</li><li>Demonstrated strong organizational, time-management and prioritization skills
</li><li>Proven record of successfully closing new business
</li><li>Comfortable observing medical procedures in the operating room
</li><li>Basic computer proficiency, particularly Microsoft Office and CRM/Netsuite
</li><li>Knowledge of Surgical Industry
</li><li>Valid and current driver&rsquo;s license and reliable vehicle</li>
</ul>
Build a rewarding new career in Medical Device Sales with an Industry Leader.

PMT Corporation is an Equal Opportunity Employer.</div>

Territory Sales Manager - Neurosurgery Division

Decagon

<div>
 
 About Decagon
 
 
 
 Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
 
 
 Our technology enables industry-defining enterprises like Avis Budget Group, Block&rsquo;s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
 
 
 We&rsquo;re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We&rsquo;re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
 
 
 We&rsquo;re an in-office company, driven by a shared commitment to excellence and velocity. Our values &mdash; Just Get It Done, Invent What Customers Want, Winner&rsquo;s Mindset, and The Polymath Principle &mdash; shape how we work and grow as a team.
 
 
 
 About The Team
 
 
 
 Founder&rsquo;s Office is where the hardest problems land, and we help solve them for the entire business. We are a small team of former founders, operators, and investors embedded directly with leadership, taking on work of any kind, no matter how different or unique, to improve business operations. Strategy, corporate development, pricing, special projects, and analytics are a few examples. We are analytical and critical cross-functional thinkers from a diverse set of multidisciplinary backgrounds. If it is ambiguous, urgent, or high-stakes, we are probably already thinking about it.
 
 
 
 About The Role
 
 
 
 We are looking for someone to help us accelerate using AI across
 
 every
 
 facet of the company. You are AI-pilled and will not stop until everyone else at the company is too.
 
 
 You wear many different hats: vibe coder, strategist, data analyst, product manager, operations. We believe in building together, quickly.
 
 
 This is a fully in-office role based in our San Francisco office 5 days a week.
 
 
 
 In this role, you will
 
 
 
 <ul>
 <li>
 Build AI automation agents to make us efficient: design and deploy agents that translate company strategy and operational processes, into automated workflows, custom internal tools, and programmatic systems. Specifically: help automate manual sales processes, embed AI into growth marketing engines, maximize Claude skills in the post-sales org, and more. Unlock hundreds of Decagon teammates with their &ldquo;aha&rdquo; moment of your product.
 </li>
 <li>
 Build out intelligent solutions to make us more effective: build out an account mapping platform that helps sales and marketing identify the best individuals to target and break into accounts with. Leverage scrapers, search APIs, workflow automation tools, and LLMs to do this effectively, and efficiently.
 </li>
 <li>
 Be the AI Culture Driver: build an AI-native culture for the entire business, by identifying and enabling internal &ldquo;AI champions,&rdquo; and builders. Programmatically define templates and best practices into team norms. Turn them into people who can&rsquo;t live without the automation and will be very unhappy if it is taken away.
 </li>
 <li>
 Build out AI analytics: measure success by going deep into data, specifically around number of hours saved, and additional work delivered as a result of our efficiency and effectiveness gains. Become customer obsessed - customers being our internal stakeholders - and measure their happiness using our tools.
 
 
 </li>
 </ul>
 
 Your background looks something like this
 
 
 
 <ul>
 <li>
 Experience: 1-3 years in a high growth technical environment. Roles that are inherently self-starters, entrepreneurial, or technical are also great fits, looking to make the switch into this new and emerging critical function for all companies.
 </li>
 <li>
 AI prompting foundations: some experience in some form with AI enablement, AI operations, or AI engineering roles. You are generally comfortable prompting your way to solutions, and sometimes needing to get into code / working with APIs, etc.
 </li>
 <li>
 Builder DNA: you are a curious learner and builder, skilled with new AI tools like Claude Code, Cursor, Notion AI, automation tools like Dust, Gumloop, n8n, Zapier, GTM enrichments like Clay and Unify, and search APIs like Exa, Parallel, Browserbase. Some familiarity with SQL, BI, managing data lakehouses, and scraping and scripting from DS notebooks, is a plus.
 </li>
 <li>
 Get it done mentality: a bias toward action and building "v1 MVP" today. You thrive in the ambiguity of a fast-paced AI startup.
 </li>
 <li>
 Strong communications: you can produce clear, concise presentation of information, and influence teams to use your products. You run training sessions that drive impact through leadership and communications, in every gap you find.
 </li>
 <li>
 Ability to manage cross-functional teams: able to work hands-on in workflows across Sales, Post-Sales, Finance, People/HR, Ops, BizOps, Marketing, EPD, and more. It&rsquo;s OK if you haven&rsquo;t done it before.
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 $150,000 - $215,000 + Equity
 
 
 
 Benefits
 
 
 
 We proudly offer the following benefits for our full-time employees:
 
 
 <ul>
 <li>
 Take what you need vacation policy
 </li>
 <li>
 Medical, Dental, and Vision benefits for you and your family
 </li>
 <li>
 Life Insurance and Disability Benefits
 </li>
 <li>
 Retirement Plan (e.g., 401K, pension)
 </li>
 <li>
 Parental Leave
 </li>
 <li>
 Fertility and family building benefits through Carrot
 </li>
 <li>
 Daily lunches and snacks in the office to keep you at your best
 
 
 </li>
 </ul>
 
 These benefits are described in more detail in Decagon&rsquo;s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
 
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