executive assistant

receptionist

housekeeper

cashier

front desk agent

concierge

Bilt Rewards

<div></div><div><div><div><div>New York &bull; Remote</div></div><div></div><div><div>
Customer Experience</div></div><div></div><div><div>
Remote &bull; In office</div></div><div></div><div><div>
Full-time</div></div></div><div><div><div><b>
What is Bilt?</b></div><div>
Bilt is the membership for where you live.</div><div></div><div><br>
What started as a way to reward people on their largest expense has turned into an ecosystem connecting our members, property managers and local merchants.</div><div>
Travel, dining, fitness, everyday spend. We are building systems across payments, credit, loyalty, and commerce all at once.</div><div></div><div><br>
We run lean and move quickly. Every person here has a real impact on what gets built and how fast it happens.</div><div></div><div><br>
This role comes with real ownership and high expectations. If you prefer clearly defined lanes and structure, this will feel uncomfortable. If you want to build quickly, have a real say in what gets built, and work on products used by millions, you will likely do your best work here.</div></div></div><div><div><div><b>
What&rsquo;s the role?</b></div><div>
We're looking for a motivated and detail-oriented Travel Concierge to join the Bilt Travel Pod. In this role, you'll be the frontline point of contact for Bilt members navigating travel-related questions, bookings, and issues. You'll help ensure every member interaction reflects the quality and care that define the Bilt experience.</div><div></div><div><b><br>
In this role, you will&hellip;</b></div><ul><li>
Respond to inbound member inquiries across channels (email, chat) related to travel bookings, rewards redemption, itinerary changes, and general travel questions</li><li>
Troubleshoot and resolve travel-related issues, including booking errors, cancellations, delays, and points discrepancies</li><li>
Guide members through the process of using Bilt points for flights, hotels, and other travel redemptions</li><li>
Escalate complex or sensitive cases to senior team members or partner contacts when appropriate</li><li>
Maintain accurate records of member interactions and resolutions in internal systems</li><li>
Collaborate with cross-functional teams (Loyalty, Product, Partner Operations) to relay member feedback and flag recurring issues</li><li>
Stay current on Bilt travel partners, promotions, policies, and platform updates to provide informed support</li></ul><div></div><div><b><br>
In terms of qualifications, we&rsquo;re seeking:</b></div><ul><li>
0&ndash;2 years of experience in customer service, hospitality, travel, or a related field</li><li>
A genuine interest in travel and helping people</li><li>
Strong written and verbal communication skills with a friendly, professional tone</li><li>
Comfort working in a fast-paced environment and managing multiple inquiries simultaneously</li><li>
A problem-solving mindset with the ability to think on your feet</li><li>
Familiarity with travel booking platforms or loyalty/rewards programs is a plus</li><li>
Proficiency with support tools (e.g., Zendesk, Salesforce, Intercom) is a bonus but not required</li></ul><div></div><div><b><br>
Benefits:</b></div><ul><li><b>
Compensation</b> - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program</li><li><b>
Health insurance for you (&amp; your loved ones) from day one</b> - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We&rsquo;ve got you and your family covered from day one.</li><li><b>
401k plan with a match</b> - Retirement may feel more like a pipe dream than a reality but we&rsquo;re here to help you get there.</li><li><b>
Commuter FSAs</b> - We believe the best ideas come from being together in one place. We just don&rsquo;t think getting there should be so expensive.</li><li><b>
UNLIMITED PTO</b> - Because we believe that working hard shouldn&rsquo;t mean always working. Take time for you as often as you need it.</li><li><b>
Exclusive Employee only Bilt Points</b> - We give our employees unique opportunities to earn points throughout their time at Bilt.</li><li><b>
Team Events </b>- We believe in human connection so we hold events to help our employees break from the monotony of the typical work week.</li></ul><div></div><div><br>
At Bilt, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt&rsquo;s salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.</div><div></div><div><br>
We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process.</div><div></div><div><br>
Where a new hire falls within a range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.</div><div></div><div><br>
The salary range for a <b>Travel Concierge</b> is <b>$65,000-$75,000</b> and will be eligible for equity and an annual performance-based bonus.
</div></div></div><p></p><p>
Req ID: R283</p></div>

Travel Concierge

The Millennium Group

<div><p>Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.</p><p>
This is the perfect position for someone that is professional, detail oriented, and enjoys assisting others.
<br>
This is not a remote or hybrid position.</p><p>
Work hours: Monday-Friday 8:00am-5:00pm (1 Hr lunch)</p><p><b>
Responsibilities:</b></p><ul><li>
Engage visitors, employees, and executives in a way that makes them feel warmly welcomed and<br>
assisted in a helpful and timely manner</li><li>
Connect with Executives and Executives Assistants and support teams to proactively anticipate<br>
needs, identify issues, and deliver creative solutions</li><li>
Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills.</li><li>
Act as a central point of contact, providing information and wayfinding for the campus, services, and<br>
activities</li><li>
Actively monitor and maintain the workspaces, lobby, and meeting areas, to ensure an environment<br>
that is safe, clean, organized, and reflects brand standards</li><li>
Check all resource scheduler panels to ensure that they are in working order. If not, reach out to the<br>
appropriate team to resolve it.</li><li>
Collaborate with all services within the facility and work with facilities management to ensure a safe<br>
and comfortable work environment</li><li>
Create work orders for custodial, maintenance, safety, and security concerns through the appropriate<br>
channels/systems</li><li>
Implement and monitor standards of service to meet and exceed expectations</li><li>
Work across teams to proactively communicate and prepare for meetings and events, to anticipate<br>
and address concerns, and to ensure operations without incident</li><li>
Coordinate catering and other meeting requests.</li><li>
Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security<br>
incident or disruption to the Client's operations occur</li><li>
Perform ad hoc assignments and administrative support for seamless and timely delivery of<br>
Services</li></ul><p><b>
Qualifications:</b></p><ul><li>
Minimum 1- 2 years of previous customer service, security, or hospitality-related experience</li><li>
People Person: The best part of serving others is creating experiences for them that go beyond<br>
the expected</li><li>
Flexibility and positive attitude in managing shifting daily priorities</li><li>
Excellent Communicator: Providing amazing experiences requires the ability to communicate<br>
professionally through the spoken and written word. Fluency in English required</li><li>
Knows how to multi-task and prioritize while ensuring consistent and elevated guest<br>
experiences and accuracy</li><li>
Working knowledge of a range of information technology tools and platforms</li><li>
Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, and Outlook)</li><li>
Ability to perform minimal physical activity such as carrying small packages</li></ul></div>

Workplace Experience Concierge

Allied Universal

<div><p>Security Officer Concierge Services Desk</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><p>
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
</p><h2 class="jobSectionHeader"><b>Job Description</b></h2><p><br>
As a <b>Security Officer Concierge Services Desk</b> in <b>New York, NY</b>, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Front Desk Officer at a prestigious financial institution, where you will welcome guests, manage access control and badges, and support a professional, people-first environment. In this visible role, you will help monitor lobby activity, respond to security-related concerns, and deliver outstanding service through clear communication, teamwork, reliability, and integrity.
</p><p><b>Position Type: Full Time</b>
</p><p><b>Pay Rate: $19.00 / Hour
</b></p><p><b>Job Schedule:</b>
</p>DayTimeMon04:00 PM - 12:00 AMTue04:00 PM - 12:00 AMWed04:00 PM - 12:00 AMThur04:00 PM - 12:00 AMFri04:00 PM - 12:00 AM<p><b>
What You'll Do:</b>
</p><ul><li>Provide customer service to clients, employees, and visitors by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to a front desk location within a financial institution.</li>
<li>Monitor lobby and reception activity, assist with visitor check-in and credential verification, and help to deter unauthorized access through attentive observation and adherence to site protocols.</li>
<li>Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with site contacts, building personnel, and/or emergency responders as needed.</li>
<li>Answer questions, provide directions, and support front desk operations by maintaining accurate visitor logs, reporting documentation, and other required records related to site access and activity.</li>
<li>Support a professional lobby presence by observing entry points, reporting suspicious behavior or policy concerns, and following Allied Universal standards and client-directed procedures.</li></ul><p><b>
Minimum Requirements:</b>
</p><ul><li>A guard card or license is preferred.</li>
<li>CPR certification is preferred.</li>
<li>Customer service experience is preferred.</li>
<li>Access control and/or badge experience is preferred.</li>
<li>Being comfortable using a computer or tablet is preferred.</li>
<li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li></ul><p><b>
Why Join Us:</b>
</p><ul><li><b>Smart Tools:</b> Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li><b>Career Growth:</b> Get paid training and access to career growth opportunities.</li>
<li><b>Financial and Health Benefits:</b> Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&amp;D, and disability insurance.</li>
<li><b>Exclusive Perks:</b> Enjoy discounts on top brands and services through our Perks Program.</li></ul><h2 class="jobSectionHeader"><b><br>
Closing</b></h2><p><b>
Allied Universal&reg; is an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
</p><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
</p><h2 class="jobSectionHeader"><b>Requisition ID</b></h2><br>
2026-1571688</div>

Security Officer Concierge Services Desk

Barrel Wine & Spirits Company

<div>
 <strong>
  Gotham Footcare | Manhattan-Based Luxury Medical Practice
  <br/>
  <br/>
 </strong>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 We are a premier podiatry and physical therapy practice based in Manhattan, known for delivering a
 <strong>
  high-touch, concierge-level patient experience
 </strong>
 . Our practice blends clinical excellence with a luxury hospitality approach, and we are seeking a polished, results-driven professional to serve as the
 <strong>
  first point of contact for new patients
 </strong>
 .
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 This is not a traditional receptionist role.
 <br/>
 <br/>
 You will act as a
 <strong>
  Patient Concierge &amp; Lead Conversion Specialist
 </strong>
 , responsible for managing inbound calls, online inquiries, and follow-ups&mdash;guiding prospective patients into booked appointments while delivering an exceptional, white-glove experience.
 <br/>
 <br/>
 This role is
 <strong>
  fully remote
 </strong>
 but operates on
 <strong>
  New York business hours (8:30 AM &ndash; 5:00 PM EST).
  <br/>
  <br/>
 </strong>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Answer all inbound calls in real time with a polished, professional tone
  </li>
  <li>
   Respond to web inquiries, texts, and missed calls within 5 minutes
  </li>
  <li>
   Convert new patient inquiries into scheduled appointments
  </li>
  <li>
   Perform proactive follow-ups on:
  </li>
  <ul>
   <li>
    Missed calls
   </li>
   <li>
    Unscheduled leads
   </li>
   <li>
    No-shows and cancellations
   </li>
  </ul>
  <li>
   Educate patients on services and guide them to the most appropriate care
  </li>
  <li>
   Maintain accurate documentation in NexHealth
  </li>
  <li>
   Deliver a luxury-level, concierge patient experienceon every interaction
   <br/>
  </li>
 </ul>
 What We're Looking For
 <br/>
 <br/>
 <ul>
  <li>
   Experience in:
  </li>
  <ul>
   <li>
    Medical office, med spa, aesthetics, or concierge hospitality
   </li>
   <li>
    OR high-performing call center / sales environment
   </li>
  </ul>
  <li>
   Strong phone presence (confident, warm, articulate)
  </li>
  <li>
   Proven ability to convert inquiries into booked appointments
  </li>
  <li>
   Highly responsive and organized
  </li>
  <li>
   Comfortable working in a performance-driven, metrics-based role
  </li>
  <li>
   Experience with CRM/scheduling systems preferred
   <br/>
  </li>
 </ul>
 Performance Expectations (KPI's)
 <br/>
 <br/>
 <ul>
  <li>
   Response time to new leads: under 5 minutes
  </li>
  <li>
   High call answer rate during shift
  </li>
  <li>
   Lead-to-booking conversion rate
  </li>
  <li>
   Daily booking volume
  </li>
  <li>
   Follow-up conversion success
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 <li>
  Base Pay: $20&ndash;$25/hour (based on experience)
 </li>
 <li>
  Performance Bonuses:
 </li>
 <ul>
  <li>
   Per-booking incentives
  </li>
  <li>
   Monthly performance bonuses based on booking volume
  </li>
  <li>
   Top performers have the ability to significantly increase earnings through performance-based incentives.
   <br/>
   <br/>
  </li>
 </ul>
 Schedule
 <br/>
 <br/>
 <ul>
  <li>
   Monday&ndash;Friday
  </li>
  <li>
   8:30 AM &ndash; 5:00 PM (EST)
  </li>
  <li>
   Fully remote (must have a quiet, professional work environment)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Reliable high-speed internet
  </li>
  <li>
   Quiet workspace suitable for professional calls
  </li>
  <li>
   Headset for clear communication
  </li>
  <li>
   Ability to work exclusively during scheduled hours
   <br/>
   <br/>
  </li>
 </ul>
 Why Join Us
 <br/>
 <br/>
 <ul>
  <li>
   Be part of a growing, high-end medical brand in Manhattan
  </li>
  <li>
   Work in a role that directly impacts patient experience and business growth
  </li>
  <li>
   Opportunity to grow into leadership as the team expands
  </li>
  <li>
   Performance-based earning potential
   <br/>
   <br/>
  </li>
 </ul>
 To Apply
 <br/>
 <br/>
 Please submit:
 <br/>
 <br/>
 <ul>
  <li>
   Your resume
  </li>
  <li>
   A brief note describing your experience with phone-based sales or patient coordination
  </li>
  <li>
   For serious applicants, Please email a short voice recording introducing yourself
  </li>
 </ul>
</div>


Patient Concierge & Lead Conversion Specialist (Remote)

Trustpoint.One

<div>
 <p>
  <strong>
   Trustpoint.One is pleased to partner with a leading law firm in its search for a Receptionist/Concierge to support its New York office.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a fully onsite, contract opportunity (3&ndash;6 months) with the potential to convert to a permanent position.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Schedule &amp; Compensation:
  </strong>
 </p>
 <ul>
  <li>
   Hours: 10:00 AM &ndash; 6:00 PM (35-hour workweek)
  </li>
  <li>
   Pay: $30/hour
  </li>
  <li>
   Location: New York, NY (5 days onsite)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position Overview:
  </strong>
 </p>
 <p>
  This role blends traditional reception duties with a high-touch concierge approach. The Receptionist/Concierge will serve as the first point of contact for clients, attorneys, and visitors, ensuring a polished and welcoming experience while supporting day-to-day office operations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Greet clients and visitors; manage check-in and escort coordination
  </li>
  <li>
   Answer and direct incoming calls; take and relay messages as needed
  </li>
  <li>
   Coordinate conference rooms, visitor offices, and catering requests
  </li>
  <li>
   Support meeting and event logistics, including A/V, guest access, and vendor coordination
  </li>
  <li>
   Assist with administrative tasks such as copying, scanning, and document handling
  </li>
  <li>
   Liaise with internal teams, building management, and external vendors
  </li>
  <li>
   Maintain schedules, directories, and general front office organization
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   2+ years of receptionist or administrative experience in a professional office
  </li>
  <li>
   Experience with multi-line phone systems preferred
  </li>
  <li>
   Proficiency in Microsoft Office
  </li>
  <li>
   Strong communication, organization, and customer service skills
  </li>
  <li>
   Detail-oriented with the ability to multitask and prioritize effectively
  </li>
  <li>
   Professional demeanor and ability to thrive in a fast-paced, service-focused environment
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Apply today to be considered!
  </strong>
 </p>
 <p>
 </p>
 <p>
  All candidates must be able to work at a computer screen for a sustained amount of time. Infrequent lifting and carrying up to 30 pounds.
 </p>
 <p>
 </p>
 <p>
  <em>
   Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
  </em>
 </p>
 <p>
  <em>
   This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
  </em>
 </p>
</div>


Legal Receptionist

Society Staffing

<div>
 <p>
  <strong>
   Executive Personal Assistant (EPA)
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  New York, NY 10010
 </p>
 <p>
  <strong>
   Salary:
  </strong>
  $150,000 &ndash; $180,000 + discretionary bonus
 </p>
 <p>
  <strong>
   Schedule:
  </strong>
  Hybrid (2&ndash;3 days in-office when principal is present)
 </p>
 <p>
  <strong>
   Availability:
  </strong>
  Must be flexible, including evenings, occasional weekends, and responsive support as needed
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position Overview
  </strong>
 </p>
 <p>
  An Executive Personal Assistant is sought to support a high-profile CEO/UHNWI in a fast-paced, hybrid business and personal environment. This role leans heavily toward personal assistance within a business setting, requiring a candidate who can seamlessly manage both executive-level responsibilities and lifestyle support.
 </p>
 <p>
  The ideal candidate has both EA and PA experience, is highly resourceful, and thrives in a dynamic, high-expectation environment. This position requires strong judgment, discretion, and the ability to anticipate needs while managing multiple priorities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  &bull; Manage complex calendars, scheduling, and day-to-day coordination
 </p>
 <p>
  &bull; Plan and book all travel (domestic and international) from start to finish, including detailed itineraries
 </p>
 <p>
  &bull; Secure hard-to-get restaurant reservations and provide curated recommendations
 </p>
 <p>
  &bull; Stay current on top restaurants, events, travel destinations, and lifestyle trends in NYC and globally
 </p>
 <p>
  &bull; Provide high-level concierge and lifestyle support for the principal
 </p>
 <p>
  &bull; Handle personal and business-related tasks with equal attention to detail
 </p>
 <p>
  &bull; Coordinate with internal teams and external vendors as needed
 </p>
 <p>
  &bull; Manage expenses, reporting, and administrative tasks
 </p>
 <p>
  &bull; Assist with special projects and ad hoc requests
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <p>
  &bull; Bachelor&rsquo;s degree required
 </p>
 <p>
  &bull; 5+ years of experience supporting a CEO, founder, or UHNWI in a PA/EPA/EA capacity
 </p>
 <p>
  &bull; Strong experience with international commercial travel planning (A&ndash;Z execution required)
 </p>
 <p>
  &bull; Proven ability to manage both personal and business responsibilities
 </p>
 <p>
  &bull; Background in luxury lifestyle management or UHNW environments
 </p>
 <p>
  &bull; Strong knowledge of NYC restaurants, travel, and global lifestyle trends
 </p>
 <p>
  &bull; Polished taste level with an eye for detail and quality
 </p>
 <p>
  &bull; Resilient, adaptable, and able to handle high-pressure situations
 </p>
 <p>
  &bull; Stable work history with minimal short-term or contract roles
 </p>
 <p>
  &bull; Excellent communication, organization, and problem-solving skills
 </p>
 <p>
  &bull; Highly discreet with strong judgment and professionalism
 </p>
 <p>
  &bull; Ability to work in-office (hybrid), not fully remote
 </p>
 <p>
  &bull; Willingness to maintain a 24/7 mentality when required, particularly during principal travel, with responsiveness via email and text as needed
 </p>
</div>


Executive Personal Assistant

<div>
 <strong>
  Reports To:
 </strong>
 Client Services Supervisor, Client Services Manager, or equivalent leadership
 <br/>
 <br/>
 <strong>
  Schedule:
 </strong>
 Monday&ndash;Friday | 8:00 AM &ndash; 5:00 PM
 <br/>
 <br/>
 Be the First Impression That Sets the Standard
 <br/>
 <br/>
 If you&rsquo;re polished, proactive, and thrive in a people-facing role, this is your moment. As a
 <strong>
  Receptionist
 </strong>
 , you are more than the front desk&mdash;you are the first connection guests and employees experience.
 <br/>
 <br/>
 From welcoming executives to coordinating daily office flow, you bring professionalism, organization, and a strong sense of ownership to everything you do. Your presence helps create a seamless and elevated workplace experience.
 <br/>
 <br/>
 Why This Role Matters
 <br/>
 <br/>
 This role sets the tone for the entire workplace. Your ability to manage interactions, maintain organization, and support daily operations ensures a professional, efficient, and welcoming environment for everyone.
 <br/>
 <br/>
 What You&rsquo;ll Do
 <br/>
 <br/>
 <em>
  Front Desk &amp; Guest Experience
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Welcome visitors with a professional and friendly approach.
  </li>
  <li>
   Manage guest registration and ensure compliance with security protocols (e.g., NDAs).
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Communication &amp; Coordination
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Handle and route incoming calls and inquiries, including sensitive communications.
  </li>
  <li>
   Serve as a central point of contact for internal and external requests.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Access &amp; Workplace Management
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Issue and track access badges and entry permissions.
  </li>
  <li>
   Maintain reception and common areas to ensure a clean, organized, and presentable environment.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Operational Support
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Assist with meeting and conference room setup, including coordination of catering and materials.
  </li>
  <li>
   Provide support across mail, hospitality, and facilities functions as needed.
   <br/>
   <br/>
  </li>
 </ul>
 What You Bring
 <br/>
 <br/>
 <ul>
  <li>
   Strong communication and interpersonal skills
  </li>
  <li>
   A professional, polished presence and calm demeanor
  </li>
  <li>
   Ability to stay organized and manage multiple tasks
  </li>
  <li>
   Comfort with office technology (multi-line phones, MS Office, PC/Mac systems)
  </li>
  <li>
   High attention to detail and a proactive mindset
  </li>
  <li>
   A team-oriented approach with flexibility to support operations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent required
  </li>
  <li>
   1&ndash;3 years of experience in reception, concierge, or hospitality (preferred)
  </li>
  <li>
   Reliable and able to maintain assigned work schedule
  </li>
  <li>
   Ability to stand, walk, and occasionally lift up to 40 lbs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.
 <br/>
 <br/>
 <strong>
  Use Of Artificial Intelligence (AI)
  <br/>
  <br/>
 </strong>
 No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.
 <br/>
 <br/>
 <strong>
  Vacancy Status
  <br/>
  <br/>
 </strong>
 This posting is for an existing vacancy.
 <br/>
 <br/>
 Pay Range
 <br/>
 <br/>
 $23.50 - $26 USD
 <br/>
 <br/>
 <strong>
  What We Offer
 </strong>
 <br/>
 <br/>
 <ul>
  <li>
   Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
  </li>
  <li>
   Learning &amp; Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
  </li>
  <li>
   We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
  </li>
  <li>
   Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.
  </li>
  <ul>
   <li>
    Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  About SPS
  <br/>
  <br/>
 </strong>
 <strong>
  SPS
 </strong>
 is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
 <strong>
  SPS
 </strong>
 is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
 <br/>
 <br/>
 At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
 <br/>
 <br/>
 <strong>
  SPS provides equal employment opportunities (EEO) to all employees
 </strong>
 and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
 <br/>
 <br/>
 <em>
  Colorado only:
 </em>
 We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
 <br/>
 <br/>
 <strong>
  Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform.
  <br/>
  <br/>
 </strong>
 <strong>
  SPS offers reasonable accommodations
 </strong>
 in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
 <br/>
 <br/>
 <strong>
  To view our privacy policy, click on the link below:
 </strong>
 Data Privacy Statement
 <br/>
 <br/>
 <strong>
  Acknowledgement Section:
 </strong>
 By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.
</div>


Receptionist

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