field service engineer - automation industry

hvac mobile engineer and general building maintenance in indianapolis in

associate director - digital legal office - service manager

cloud security engineer Jobs in Indianapolis

cloud security engineer

controls engineer iii - senior Jobs in Indianapolis

controls engineer iii - senior

data engineer - remote, usa Jobs in Indianapolis

data engineer - remote, usa

field service engineer - automation industry Jobs in Indianapolis

hvac mobile engineer and general building maintenance in indianapolis in Jobs in Indianapolis

controls engineer ii

E2i, Inc.

<div>E2i is a small systems integrator that specializes in automation, validation, informatics, control panel design, and fabrication for the last 32 years. Our mantra is Quality People. Quality Results. At E2i, self-growth is at the basis of many decisions. 
Working as a systems integrator, you will have the opportunity to diversify your talents within a variety of manufacturing industries (pharmaceutical, food &amp; beverage, automotive, etc). E2i promotes personal and professional growth through the usage of our Team Member Investment Program and Promotion Plan; each fosters continued growth throughout your career with E2i. When it comes to team member feedback, they have made it clear when asked what do they like the most about E2i. It is our people. Every face has a name and every name has a story. 
We are growing and have many opportunities available that might suit your interests. 
Snapshot of Position:
<ul>
<li>Provide automation support and troubleshooting for formulation areas. Assist in the implementation of change controls for process improvements and bug fixes as needed</li></ul> 


Location:
<ul>
<li>Primary Location: At downtown Indianapolis, IN pharmaceutical client with the possibility to support clients at other locations</li></ul> 


What E2i Will Provide You:
<ul>
<li>Paid time off, holidays, and volunteer time off</li>
<li>Comprehensive benefits package including health, dental, vision, life, and critical care insurance</li>
<li>Simple IRA offering with company match and 1:1 financial counseling with a Certified Financial Planner</li>
<li>Reimbursements for continuing education, professional memberships, and training</li></ul> 


Your Role&rsquo;s Responsibilities:
<ul>
<li>Building good relationships with customers</li>
<li>Designing, implementing, and supporting PLC, HMI, and SCADA software for control systems and equipment</li>
<li>Designing, implementing, and supporting electrical hardware systems</li>
<li>Understanding manufacturing processes and process instrumentation</li>
<li>Investigating and solving complex problems</li>
<li>Demonstrating solid rapport with clients, peers, and supervisors</li>
<li>Addressing on-call requests as needed</li>
<li>Being a self-starter that can work both independently and in team-based project environments</li>
</ul><ul><li>Remaining a minimum of 80% billable with leadership and sales assistance</li></ul> 

What You Need for this Position:
<ul>
<li>Bachelor&rsquo;s degree in Electrical Engineering, Computer Engineering, or related engineering field</li>
<li>3-5 years of experience in process control and automation</li>
<li>3-5 years of experience in programming/developing/configuring PLC, HMI, DCS, and SCADA software for control systems (experience with Rockwell, FactoryTalk View SE/ME; iFix, DeltaV, PlantPAx, PCS7, Siemens, or Wonderware is a plus)</li>
</ul><ul><li>Ability to support Manufacturing Execution Systems (MES)
</li><li>Ability to read piping and instrumentation diagrams (P&amp;ID)</li>
<li>Ability to address on-call requests as needed</li></ul> 


Want more information? Apply now and speak to a team member about this opportunity! 
controls automation scada plc dcs hmi rockwell MES P&amp;ID process engineer electrical</div>

Controls Engineer II

Turner Construction Company

<div>Leads, directs and coordinates the work of subcontractors and/or Turner trade labor with regard to the Mechanical and Electrical systems included in the project. Responsible for ensuring safety, schedule delivery, quality of work performed and adherence to budget of the project. The Superintendent Mechanical-Electrical has supervisory responsibility for Assistant Superintendents, Field Engineers, Interns and trade labor in his/her area of responsibility.
Reports to: Project Superintendent, Project Manager or MEP Manager
Essential Duties &amp; Responsibilities*:

Specifically relating to the mechanical and/or electrical systems (e.g. HVAC, Plumbing, Electrical, Low Voltage, Fire Sprinkler):
<ul>
<li>Managing and making decisions related to the performance of work related to scheduling, delivery, logistics, quality control and trade employee staffing levels.</li>
<li>Managint work among assigned trades to promote a coordinated project operation. Resolving local area problems regarding procedures, precedence, design clarifications, adequate labor and equipment, schedule and all other appropriate matters.</li>
<li>Managing the overall site safety program as required and ensuring subcontractor compliance with Turner standards and all applicable safety codes and regulations.</li>
<li>Supervising and developing Assistant Superintendents, Field Engineers and/or interns, as assigned, including providing input on or completing performance appraisals.</li>
<li>Ensure strict adherence to ethics and compliance requirements at all times.</li>
<li>Creating schedules and determining sequencing of work. Developing and implementing recovery strategies to maintain project schedule and budget.</li>
<li>Communicating with owners and architects/engineers in connection with field issues. Investigating and resolving such issues.</li>
<li>Managing the billing process as it relates to work in place and overseeing the monthly estimate of work completed, payrolls, material invoices and subcontractor payment applications.</li>
<li>Managing the work to ensure that it is installed in compliance with and conforms to the approved contract documents.</li>
<li>Working with the Engineer on the coordination effort for all mechanical and electrical systems, equipment and piping layouts for all trades on a master coordination set of drawings and 3D model securing the approval of the architects and engineers.</li>
<li>Leading project inspections, startup, commissioning, turnover and training process, and punchlist required for acceptance and handover of all the systems.</li>
<li>Coordinating, directing, and monitoring the activities of subcontractors and suppliers, to insure conformance with plans, specifications, local and national codes.</li>
<li>Reviewing project changes in conjunction with the Project Engineer.</li>
<li>Keeping detailed daily records of MEPS trade contractors' work progress.</li>
<li>Participating in preconstruction efforts (e.g. constructability, logistics).</li></ul> 


Qualifications: Bachelor's degree or at least four years of formal engineering or architectural experience and a minimum of six years of mechanical/electrical/plumbing construction experience required, or an equivalent combination of education, training and/or experience. Knowledge of building construction, means and methods, scheduling and cost control procedures, general contract, general conditions, subcontract documents, drawings and specifications. Specific knowledge of Mechanical and Electrical Systems. Thorough knowledge of building information modeling and its use in coordination of the Mechanical and Electrical systems and other project systems. Proven written and verbal communication abilities; proficiency with computer applications, including Microsoft Office suite. Ability to read, understand and interpret contract documents, drawings, specifications, scopes of work and project schedule. Demonstrated leadership and interpersonal skills.
Physical Demands: Performance of the required duties will require physical ability to climb permanent and temporary stairs, passenger use of construction personnel hoists, ability to climb ladders and negotiate work areas under construction. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Performing this job requires useof hands to finger, handle, or feel objects, tools or controls, sit, talk and hear, stand, climb, balance, stoop, kneel, crouch, or crawl. Employee must occasionally lift and/or move up to 75 pounds.
Work Environment: While performing the duties of this job, the employee regularly works on-site at the construction work site where the employee is exposed to moving mechanical parts; high precarious places; fumes or airborne particles; outside weather conditions and risk of electrical shock. The noise in these work environments is usually moderate to very loud. *May perform other duties as assigned. 
#LI-SO1

Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.</div>

Electrical Superintendent - Indianapolis

<div>E2i is a small systems integrator that specializes in automation, validation, informatics, control panel design, and fabrication for the last 32 years. Our mantra is Quality People. Quality Results. At E2i, self-growth is at the basis of many decisions. 
Working as a systems integrator, you will have the opportunity to diversify your talents within a variety of manufacturing industries (pharmaceutical, food &amp; beverage, automotive, etc). E2i promotes personal and professional growth through the usage of our Team Member Investment Program and Promotion Plan; each fosters continued growth throughout your career with E2i. When it comes to team member feedback, they have made it clear when asked what do they like the most about E2i. It is our people. Every face has a name and every name has a story. 
We are growing and have many opportunities available that might suit your interests. 
Snapshot of Position:
<ul>
<li>This position designs, implements, tests automation and control systems for process or manufacturing systems. This position has discretion over designs and modifications for client projects with some guidance. It also provides support to fellow team members.</li></ul> 


Location &amp; Travel:
<ul>
<li>Primary Location: Indianapolis, IN, with the possibility to support clients at other locations</li></ul> 


What E2i Will Provide You:
<ul>
<li>Paid time off, holidays, and volunteer time off</li>
<li>Comprehensive benefits package including health, dental, vision, life, and critical care insurance</li>
<li>Simple IRA offering with company match and 1:1 financial counseling with a Certified Financial Planner</li>
<li>Reimbursements for continuing education, professional memberships, and training</li></ul> 


Your Role&rsquo;s Responsibilities:
<ul>
<li>Building good relationships with customers</li>
<li>Designing, implementing, and supporting DCS, PLC, HMI, and SCADA software for control systems and equipment</li>
<li>Designing, implementing, and supporting electrical hardware systems</li>
<li>Understanding manufacturing processes and process instrumentation</li>
<li>Investigating and solving complex problems</li>
<li>Demonstrating solid rapport with clients, peers, and supervisors</li>
<li>Addressing on-call requests as needed</li>
<li>Being a self-starter that can work both independently and in team-based project environments</li>
</ul>
<ul><li> 
Remaining a minimum of 80% billable with leadership and sales assistance</li></ul> 

What You Need for this Position:
<ul>
<li>Bachelor&rsquo;s degree in Electrical Engineering, Computer Engineering, or related engineering field</li>
<li>5-10 years of experience in process control and automation</li>
<li>5-10 years of experience in programming/developing/configuring DeltaV, PLC, HMI, DCS, and SCADA software for control systems (experience with Rockwell, FactoryTalk View SE/ME; iFix, PlantPAx, PCS7, Siemens, or Wonderware is a plus)</li>
</ul><ul><li>Ability to support Manufacturing Execution Systems (MES)</li>
<li>Ability to read piping and instrumentation diagrams (P&amp;ID)</li>
<li>Ability to address on-call requests as needed</li></ul> 


Want more information? Apply now and speak to a team member about this opportunity!

controls automation scada plc dcs hmi rockwell MES P&amp;ID process engineer electrical DeltaV</div>

Controls Engineer III - Senior

AES Corporation

<div>Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation (NYSE: AES), a Fortune 500 company that's leading the charge in the global energy revolution. With operations spanning 14 countries, AES is committed to shaping a future through innovation and collaboration. Our dedication to innovation has earned us recognition as one of the Top Ten Best Workplaces for Innovators by Fast Company in 2022. And with our certification as a Great Place to Work, you can be confident that you're joining a company that values its people just as much as its groundbreaking ideas.
AES is proudly ranked #1 globally in renewable energy sales to corporations, and with $12.7B in revenues in 2023, we have the resources and expertise to make a significant impact as we provide electricity to 25 million customers worldwide. As the world moves towards a net-zero future, AES is committed to meeting the Paris Agreement's goals by 2050. Our innovative solutions, such as 24/7 carbon-free energy for data centers, are setting the pace for rapid, global decarbonization.
If you're ready to be part of a company that's not just adapting to change, but driving it, AES is the place for you. We're not just building a cleaner, more sustainable future - we're powering it. Apply now and energize your career with a true leader in the global energy transformation.
The AES Cyber Security Team is looking for a Cloud Security Engineer responsible for assisting in the maintenance and improvement of incident readiness and response efforts to defend our cloud environment. The individual in this position will work as a member of the Cyber Defense organization responsible for a variety of cybersecurity functions utilizing their understanding of cyber security practices and technologies.
The candidate should demonstrate the ability to conduct incident response activities with a focus on cloud platforms, recommend improvements to increase incident readiness posture, and design and document security playbooks and technical documentation to assist in maturing of the wider cloud security programs.
Responsibilities:<ul><li>
Detect, investigate, and respond to security incidents across the organization offering subject matter expertise in cloud security related incidents.</li><li>
Assist in the hands-on configuration, operation, monitoring, and continuous tuning of the Cloud Native Application Protection Platform (CNAPP).</li><li>
Create and maintain cloud security playbooks to include security automation, policy tuning, and incident response. Assist in the connection of cloud security tools with other threat and vulnerability management initiatives.</li><li>
Research, design, and test known tactics, techniques, and procedures used in cloud security attacks to validate effectiveness of security controls across the cloud environment.</li><li>
Assist in the approval and onboarding of new Software as a Service (SaaS) solutions in use by the organization. Ensure security controls are applied to new and existing SaaS solutions.</li></ul>
Required Skills:
<ul><li>3+ years of cyber security, systems administration, networking and/or cloud engineering experience.</li><li>
Excellent knowledge of the incident response process with experience in identifying, containing, and responding to cloud security incidents.</li><li>
Expert knowledge of enterprise-grade security technologies and capabilities (e.g. SIEM, DLP, EDR, IPS, Firewalls, Web Security, etc.)</li><li>
Strong knowledge of cloud security operations including tuning of logging and monitoring, Identity Access Management (IAM), and network security best practices.</li><li>
Hands-on experience configuring, managing, and operating Cloud Security Posture Management (CSPM) and/or Cloud Native Application Protection Platform (CNAPP) tools such as Prisma Cloud, Orca, Wiz, SentinelOne, Palo Alto, Tenable Cloud, or similar technologies.</li><li>
Excellent communication skills (verbal and written), including proficiency in English.</li><li>
Ability to work in an environment with evolving requirements and dynamic schedules.</li></ul>
Desired Skills:<ul><li>
Prior experience with red or purple team exercises in the scope of cloud assets and technologies.</li><li>
Prior experience with AWS, Azure, or Google Cloud.</li><li>
Prior experience with cyber security tools and capabilities for SaaS cloud applications.</li><li>
Prior experience with cyber security incident response.</li><li>
Security or Cloud Related Certifications is a plus</li><li>
Knowledge of the Spanish language is a plus.</li></ul>
Location: Arlington, VA or Indianapolis, IN. Eligible for relocation.
AES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion. Respecting all backgrounds, differences and perspectives enables us to improve the lives of our people, customers, suppliers, contractors, and the communities in which we live and work. All qualified applicants will receive consideration for employment without regard to sex, sexual orientation, gender, gender identity and/or expression, race, national origin, ethnicity, age, religion, marital status, physical or mental disability, pregnancy, childbirth, or related medical condition, military or veteran status, or any other characteristic protected under applicable law. E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.</div>

Cloud Security Engineer

Menzies Aviation

<div>As a member of the Menzies Aviation Ground Service Equipment (GSE) Mechanic team you will be responsible for the safe and efficient repairing and rebuilding of airport service vehicles. You will be required to inspect and identify defective or broken parts on vehicles as well as make repairs to gas/diesel engines, hydraulic, electrical, and mechanical systems.
<ul>
<li>Location: Indianapolis Airport (IND)</li>
<li>Hourly Rate: 29.50 an hour</li>
<li>Schedule: 40 hours a week - open availability including weekends</li>
<li>Required: Must possess mechanical tools and toolbox</li>
</ul>
 Key Responsibilities
<ul>
<li> Inspect and identify defective or broken parts on vehicles as well as make repairs to gas/diesel engines, hydraulic, electrical, and mechanical systems</li>
<li>Hydrate electric equipment according to the Hydration Schedule</li>
<li>Repair all non-motorized equipment</li>
<li>Able to program and understand the functions of the Rapid Charger; including the Battery Monitor and Identification Device (BMID)</li>
<li>Repair and replace all tires and wheels</li>
<li>Perform monthly, quarterly and annual quality control checks on the equipment</li>
<li>Maintain records relating to maintenance</li>
<li>Drive and operate service equipment vehicles</li>
<li>Able to perform an accident inspection on involved equipment</li>
<li>Report all accidents to Shop Supervisors and Managers</li>
<li>Answer all radioed repair calls on the ramp</li>
<li>Ensure our aircraft services team can operate effectively by providing proper preventative care to equipment and timely repairs to broken equipment</li>
<li>Must be able to safely operate all vehicles and Ground Support Equipment (GSE) -Perform Daily Equipment Checks (DEC&rsquo;s)</li>
<li>Maintain a safe and secure work environment, in accordance with local health, safety, and security policies and procedures</li>
</ul>
 Qualifications
<ul>
<li>3 to 4 years diesel mechanical experience</li>
<li>Must be 18 years of age</li>
<li>Must possess valid US driver&rsquo;s license</li>
<li>Must pass pre-employment drug screen</li>
<li>Ability to proficiently read, write and speak English</li>
<li>Must be comfortable lifting/moving 70lbs</li>
<li>Must be available and flexible to work variable shifts including weekends and holidays</li>
<li>Must be comfortable working in all weather conditions</li>
<li>All mechanics are required to perform all duties of the other positions, as needed do to operational need; Example: a Level I Mechanic may need to perform tasks of a Level III when directed</li>
<li>Must be able to obtain and maintain all required Airport Badge</li>
<li>Must have a High School Diploma or General Education Degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience</li>
</ul>
Military Occupational Codes

Army 91B/91S; Airforce 2A6X2; Marine Corp GSE 6072 Mechanic, 6073 Mechanic/Electrician, 6074 Cryogenics/Mechanic, 6499 Mobile Facility Tech/ Generator Mechanic, Engineer Mechanic - 1341 Engine Equipment Mechanic, 3500 Motor T Tech, 3521 Auto Maintenance Tech, 3524 Fuel Mechanic, 2141 Assault Amphibious Vehicle Mechanic, 2147 Light Armored Vehicle Mechanic; Navy Rating Codes -AS Aviation Support (GSE), MM Machinist Mate, AD Aviation Machinist Mate, CM Construction Mechanic, EN Enginemen

 Benefits
<ul>
<li>Paid Vacation</li>
<li>Flight Benefits with United Airlines after 90 days</li>
<li>Uniform Provided</li>
<li>Advancement Opportunities</li>
<li>Three Health Plans through Meritain Health that offer a variety of coverage</li>
<li>Two Dental Plans through Delta Dental</li>
<li>Vision Insurance Plan through Met Life Vision</li>
</ul>
 Working Conditions

 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee may regularly work in outside weather conditions. The employee frequently works near moving mechanical parts, high voltages and high hydraulic/pneumatic pressures. The employee is also frequently exposed to very loud noise levels, fumes or airborne particles and hazardous substances, materials or waste. The employee occasionally works in high, precarious places.

 Must have Electrical, Maintenance, and computer knowledge. Under the daily supervision of the Maintenance Manager with assistance as needed from the Station Manager. Performs periodic maintenance and inspections on filters, pumps, valves, tanks, pressure controls, metering and gauging equipment, company vehicles.

 Troubleshoot and repair above mentioned equipment as well as pipeline issues, electrical equipment, motors, switch gear, and lighting. Ensures that all work assigned is performed in a timely fashion with quality workmanship. Ensure through definitive methods that product meets or exceeds quality standards set forth; ensure all work is completed in a timely manner, contributing to an efficient operation, while projecting a professional image for MENZIES AVIATION.

 Physical Requirements

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls; reach with arms, climb or balance; and talk or hear.

 Other tasks include digging and shoveling, such as snow removal around equipment and office. Employee may also engage in debris removal which involves lifting, bending and stooping. The employee must frequently lift and/or move up to 25lbs and occasionally lift and/or move up to 70lbs.</div>

Automotive Mechanic - Indianapolis Airport 29.50 Hour

Indiana University Health

<div><div><div><div><h1 class="jobSectionHeader">Laboratory Assistant II - Molecular Pathology</h1>
</div></div><div></div><div><h2 class="jobSectionHeader">Job Description</h2>
<div>Overview
Indiana University Health is Indiana&rsquo;s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state! We&rsquo;re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.
The laboratories of IU Health offer some of the most comprehensive laboratory services in Indiana! Open 24 hours a day, seven days a week, the laboratories perform more than 19 million tests a year. In addition to IU Health, laboratory testing services are provided to hospitals and physicians across the country.
SHIFT: Full-Time, Evening
HOURS: 3pm-11:30pm M-F
The Lab Assistant II at LAB provides general laboratory services including specimen collection, blood component preparation, pre-analytic processing of specimens, waived testing and identified moderate complexity testing as well as related clerical tasks. The incumbent may be responsible for patient and specimen registration and delivery of specimens.<ul><li>
Requires HS grad or GED Equivalent.</li><li>
Requires successfully completion of an initial and six (6) month competency for identified testing.</li><li>
Requires successfully completion an annual competency assessment for identified testing.</li><li>
Completion of a phlebotomy training program with experience in laboratory or coursework in biological, chemical or related science preferred.</li><li>
Experience in waived or moderate complexity is preferred.</li><li>
Requires working knowledge of computers.</li><li>
Requires telephone skills.</li><li>
Requires ability to perform repetitive tasks for prolonged periods of time.</li><li>
May serve on appropriate committees or projects that contribute to the overall purpose and essential functions of the department.</li></ul>
As Indiana&rsquo;s largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer:<ul><li><div>
Increased pay scale for bedside nurses.</div></li><li><div>
401(K) retirement savings with employer match</div></li><li><div>
Tuition reimbursement</div></li><li><div>
Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).</div></li><li><div>
Employee Assistance Program &ndash; Counseling at no cost to you</div></li><li><div>
Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!</div></li></ul> 

</div><div>We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
</div></div></div><div></div><div><div><div>Indiana University Health is Indiana&rsquo;s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We&rsquo;re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.</div></div></div></div>

Laboratory Assistant II - Molecular Pathology

Echopath

<div>About Us:

Echopath is an Indianapolis, IN-based IT Managed Services provider. We deliver IT projects, systems administration, help desk, and strategic planning services to clients across the United States. Our team takes pride in ensuring clients get the best solutions for their businesses. By combining a deep understanding of technology and their organization, we become our clients&rsquo; trusted partners in IT. 


At Echopath, we don't just talk about our four core values&ndash;we live them every day: 
<ul>
<li>Be Compassionate 
</li>
<li>Exhibit no drama 
</li>
<li>Own it! 
</li>
<li>Achieve Lifelong Learning</li> 
</ul>
If you're looking to join a team that values people as much as performance, Echopath might be your next home. 
Job Summary:

Echopath is looking for a Tier 3 Service Engineer to act as the highest technical escalation point within our Service Operations team. In this role, you&rsquo;ll take ownership of the most complex issues across servers, virtualization, networking, firewalls, cloud platforms, and backup systems for our managed services clients. 
Beyond resolving tough problems, you&rsquo;ll help strengthen our environment by identifying root causes, reducing recurring incidents, improving documentation and standards, and contributing to automation efforts. This position requires someone who is highly technical, calm under pressure, and committed to delivering a great customer experience. 
While you may provide technical insight for projects or solution design, your primary focus is advanced service delivery and escalation support. Larger implementations and formal project work are typically handled by Account Management or Solutions Engineering unless specifically assigned. A key part of this role is recognizing when an issue moves beyond support scope and ensuring it is transitioned appropriately. 
Requirements:
<ul>
<li>6+ years of hands‑on experience in systems administration, infrastructure support, or managed IT services</li>
<li>Strong experience supporting Microsoft environments, including Windows Server/Windows desktop platforms</li>
<li>Experience with virtualization and infrastructure technologies such as Azure, VMware, and/or Hyper‑V</li>
<li>Strong understanding of networking and security concepts, including firewalls, routing, switching, VPNs, VLANs, access control, and network troubleshooting</li>
<li>Experience with managed backup and disaster recovery solutions (Veeam, Datto, Unitrends, etc.)</li>
<li>Working knowledge of cybersecurity best practices, including identity and access management, authentication, endpoint security, encryption, and risk reduction</li>
<li>Ability to create clean, useful documentation and improve operational processes</li>
<li>Strong written and verbal communication skills, including the ability to explain technical concepts to both technical and non‑technical audiences</li>
<li>High level of accountability, ownership, and follow‑through</li>
<li>Strong analytical and problem‑solving skills with a focus on root cause analysis</li>
<li>Adaptability in fast‑moving or complex environments</li>
<li>Reliable transportation and willingness to travel as needed</li>
<li>Bachelor&rsquo;s degree in a technology‑related field, or equivalent professional experience</li>
<li>Relevant certifications (Microsoft, VMware, Cisco, CompTIA, etc.) preferred</li></ul> 


Responsibilities:
<ul>
<li>Serve as a key member of the team handling the highest points of technical escalation</li>
<li>Troubleshoot and resolve complex issues involving servers, virtualization, networking, firewalls, backups, cloud systems, and core business applications</li>
<li>Lead troubleshooting efforts for high‑impact incidents and recurring technical problems</li>
<li>Resolve issues requiring advanced analysis, cross‑team collaboration, or vendor coordination</li>
<li>Take full ownership of escalated issues, including communication, documentation, follow‑through, &amp; resolution</li>
<li>Perform root cause analysis for recurring issues, major incidents, and service disruptions</li>
<li>Recommend and implement corrective actions that reduce repeat incidents and improve long‑term stability</li>
<li>Improve alerting, monitoring, patching, backup reliability, and other operational controls</li>
<li>Identify patterns in escalations and work with leadership to address systemic issues</li>
<li>Use scripting and automation (PowerShell, RMM tools, etc.) to streamline administration, troubleshooting, and remediation</li>
<li>Create or enhance automation for system maintenance, reporting, patching, health checks, and other operational tasks</li>
<li>Identify opportunities to eliminate repetitive work and reduce unnecessary escalations</li>
<li>Contribute to the development and refinement of technical standards and service management practices</li>
<li>Create and maintain technical documentation, including SOPs, diagrams, knowledge articles, and standards</li>
<li>Ensure troubleshooting steps, changes, and environment details are documented accurately</li>
<li>Support the development of runbooks and repeatable processes to enable lower tiers to resolve more issues independently</li>
<li>Mentor Tier 1 and Tier 2 engineers through guidance, escalation feedback, and knowledge sharing</li>
<li>Improve the quality of escalations by coaching lower tiers on troubleshooting, documentation, and decision‑making</li>
<li>Collaborate with service leadership, project teams, and vendors to drive positive outcomes for customers</li>
<li>Take responsibility for issues, not just tasks</li>
<li>Follow priority guidelines, service processes, and escalation expectations</li>
<li>Maintain accountability to SLAs, KPIs, documentation standards, and communication expectations</li>
<li>Participate in the on‑call rotation and provide after‑hours support as needed</li>
<li>Represent Echopath professionally with customers, vendors, and internal teams</li>
<li>Assist other engineers by documenting resolutions thoroughly and accurately</li>
<li>Achieve and maintain relevant vendor certifications</li> 
</ul>
What We Offer:

At Echopath, we believe that great work starts with a great environment. We're proud to offer a competitive benefits package and a culture that supports your growth&ndash;both professionally and personally.
<ul>
<li>Competitive salary</li>
<li>Health, dental, and vision insurance</li>
<li>401(k) with company match</li>
<li>Hybrid work</li>
<li>Generous Flexible PTO and paid holidays</li>
<li>Flexible Spending Account (FSA)</li>
<li>100% employer-paid basic term life &amp; AD&amp;D insurance</li>
<li>Ongoing training and certification support</li>
<li>A collaborative, tech-forward culture</li>
<li>Flexibility and support to help you thrive&ndash;personally and professionally</li></ul></div>

Tier 3 Support Engineer

Explore 38+ Controls engineer ii in Indianapolis this March. Find roles across top companies and apply now to boost your career.