customer service representative for courier service

erp inventory & courier tracking software operator - karachi

senior specialist, performance (courier pricing)

bike rider – order delivery (karachi) Jobs in Karachi

bike rider – order delivery (karachi)

cashier

customer service representative for courier service Jobs in Karachi

erp inventory & courier tracking software operator - karachi Jobs in Karachi

senior specialist, performance (courier pricing) Jobs in Karachi

courier

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 We are seeking a highly analytical and results-driven individual to join our regional logistics team as a Senior Specialist, Performance (Courier Pricing).
 
 
 In this role, you will play a critical part in designing, analyzing, and optimizing rider payment and incentive strategies across our 16 diverse markets. Acting as the bridge between high-level business goals and on-the-ground operational reality, you will treat rider incentives as a key operational lever. You will use data-driven insights to improve rider earnings, enhance fleet satisfaction, and drive overall logistics performance while ensuring financial sustainability.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Incentive Strategy &amp; Governance: Define and optimize rider payment and incentive models. Develop frameworks to harmonize incentive strategies across diverse markets while allowing for necessary local adaptations, maintaining consistency and financial discipline. Ensure payment models align with broader business goals, logistics performance KPIs (e.g., delivery time), and rider satisfaction.
 </li>
 <li>
 Financial Impact &amp; Cost Efficiency: Continuously evaluate the financial impact of payment models and monitor cost-per-order (CPO) trends. Ensure incentive structures align with broader profitability targets while maintaining sufficient rider supply and fleet retention.
 </li>
 <li>
 Data Analysis &amp; Insights: Dive deep into large datasets to identify trends, inefficiencies, and areas for improvement in rider payments and logistics operations. Translate complex data into actionable strategic recommendations.
 </li>
 <li>
 Rollout of Models &amp; Automation: Execute and drive the regional implementation of advanced data science models and automated tools tailored to rider payments and operational efficiency.
 </li>
 <li>
 Initiative Rollout &amp; Innovation: Challenge the status quo by introducing innovative techniques to enhance rider payment systems. Support the testing and rollout of strategic initiatives and new pay components (e.g., dynamic pricing, surge models, quest incentives) aimed at improving logistics performance and order acceptance rates.
 </li>
 <li>
 Product Collaboration: Partner with the Delivery Hero&rsquo;s Central Product team to influence the development of payment-related features. You will translate business requirements into product requests, participate in testing, and ensure the successful adoption of new product capabilities across the region.
 </li>
 <li>
 Stakeholder Management &amp; Market Partnership: Work closely with operations, finance, product, and local logistics stakeholders. Build strong relationships with market teams to understand their unique challenges, implement refined incentive structures, and drive scalable solutions.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience: 3+ years of professional experience in high-growth tech, logistics, strategy consulting, or investment banking. Experience specifically in the gig-economy, marketplace dynamics, or logistics is a strong plus.
 </li>
 <li>
 Education: University degree in STEM, Economics, Business, or a related quantitative field.
 </li>
 <li>
 Technical Fluency: Proficiency in Excel, SQL, and Looker is required to independently dive into the data, uncover insights, and build robust models.
 </li>
 <li>
 Communication: Exceptional English communication skills, both written and spoken. You are comfortable effectively challenging the status quo, and negotiating with senior stakeholders and leadership.
 </li>
 </ul>
</div>

Senior Specialist, Performance (Courier Pricing)

SEO Agency

Job Summary:A Tracking &amp; ERP Software Operator is responsible for managing shipment tracking, inventory records, and operational data through ERP (Enterprise Resource Planning) systems and courier tracking platforms. The role involves monitoring incoming and outgoing shipments, updating inventory information, maintaining accurate database records, generating reports, coordinating with logistics teams, and ensuring the smooth flow of warehouse and supply chain operations. The operator uses ERP software to track stock levels, process transactions, verify data accuracy, and support efficient inventory management while ensuring timely delivery tracking and customer service support. Strong computer skills, attention to detail, and knowledge of logistics and inventory control procedures are essential for this position.Education: Intermediate / B.Com Experience: 2 to 3 years of Experience.JOB DESCRIPTION &amp; SPECIFICATION<ul><li>FedEx Tracking and ERP Inventory Management Operator</li><li>Logistics Tracking &amp; ERP Inventory Software Operator</li><li>FedEx Shipment Tracking and ERP Inventory Control Operator</li><li>ERP Inventory &amp; FedEx Operations Coordinator</li><li>Tracking and Inventory Management Software Operator</li></ul>Required Skill Set:Thorough understanding and working knowledge of followings:<ul><li>Graduate</li><li>Good communication skills (verbal &amp; written)</li><li>Min 2-year experience</li><li>IT Knowledge</li></ul>Shift :<ul><li>Morning 09:00 am to 07:00 pm</li></ul>Gender: Male Position: Full Time Preferred Location: KarachiJob Type: Full-time Salary: Rs. 35,000 - Rs. 45,000 per monthPay: Rs35,000.00 - Rs45,000.00 per hourWork Location: On the road

ERP Inventory & Courier Tracking Software Operator - Karachi

Al-Razzaq Fibres (Pvt) Limited - SAYA

Education:- Minimum Matriculation (Intermediate preferred).Experience:- 1&ndash;2 years of experience as a Rider, Courier, Delivery Rider, or in a similar field role.<ul><li>Must own a motorcycle in good working condition.</li><li>Must possess a valid Learning or Permanent Driving License.</li><li>Must have a valid Computerized National Identity Card (CNIC).</li></ul>Job Description:-<ul><li>Deliver and collect documents, samples, and materials from vendors, warehouses, offices, and retail outlets.</li><li>Ensure timely and accurate transportation of assigned items.</li><li>Maintain delivery records and obtain required acknowledgments.</li><li>Coordinate with the Supply Chain team regarding delivery schedules and priorities.</li><li>Ensure the safety and confidentiality of company documents and materials.</li><li>Follow traffic laws and company safety guidelines at all times.</li><li>Report any delivery issues, delays, or vehicle-related concerns promptly.</li><li>Assist with other logistics-related tasks as assigned.</li></ul>Pay: Rs40,000.00 - Rs42,000.00 per monthApplication Question(s):<ul><li>Do you have your own bike? </li><li>Do you have a Permanent / Learning license? </li></ul>Work Location: In person

Rider - Supply Chain

Bioniks.org

Front Desk Officer (FDO)We are looking for a professional and organized Front Desk Officer to manage front desk operations and ensure a smooth visitor and patient experience.Key Responsibilities:<ul><li>Greet and assist visitors in a professional manner.</li><li>Coordinate with Sales and Care Center teams upon patient arrival.</li><li>Handle basic billing and maintain invoice records.</li><li>Provide accurate company information and support inquiries.</li><li>Manage incoming and outgoing parcels, courier coordination, and shipment follow-ups.</li><li>Resolve courier-related issues and report delays or damages.</li><li>Maintain reception office supplies and support administrative tasks.</li><li>Ensure effective time management and multitasking in daily operations.</li><li>To handle Filing.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree preferred.</li><li>1&ndash;2 years of relevant experience in front desk, administration, or customer service.</li><li>Strong communication, coordination, and organizational skills.</li><li>Proficiency in MS Office.</li></ul>Location: Tariq roadTiming: 9 am to 6 pmPay: Up to Rs40,000.00 per monthWork Location: In person

Front Desk Officer

Sameer Sain

Online Orders &amp; Customer Support ExecutiveLocation: KarachiJob Description:We are looking for a responsible and organized person to manage our online orders and customer communications.Key Responsibilities:Process and manage daily online orders.Communicate with customers through WhatsApp, phone calls, and social media.Confirm orders and follow up with customers.Coordinate with the dispatch/courier team for timely deliveries.Handle customer inquiries, complaints, and returns professionally.Update order records and maintain accurate customer data.Track pending orders and ensure timely completion.Monitor stock availability and coordinate with the team when items are low.Prepare daily order and sales reports.Maintain a high level of customer satisfaction through excellent service.Requirements:Strong communication and customer service skills.Good English and Urdu communication.Basic computer skills (Excel, email, online systems).Ability to manage multiple orders and tasks efficiently.Experience in e-commerce, online sales, or customer support is preferred.How to Apply:Preferred Skills:Experience with Shopify, Daraz, or other e-commerce platforms.Knowledge of courier booking and shipment tracking.Ability to handle social media inboxes and customer chats.Pay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Online Orders & Customer Support Executive

Icon Plus

We are looking for a Receptionist to join our team at Icon Plus Industries (Pvt.) Ltd.Key Responsibilities<ul><li>Greet and welcome visitors in a professional and courteous manner.</li><li>Answer, screen, and forward incoming phone calls.</li><li>Maintain a tidy and organized reception area.</li><li>Handle incoming and outgoing mail, courier services, and deliveries.</li><li>Maintain visitor logs and issue visitor passes as required.</li><li>Assist in scheduling meetings, appointments, and conference room bookings.</li><li>Provide basic administrative support (filing, photocopying, scanning, data entry).</li><li>Coordinate with other departments for administrative needs.</li><li>Ensure compliance with office security and safety procedures.</li><li>Manage office supplies and keep stock records updated.</li></ul>Requirements<ul><li>Bachelor's or intermediate qualification .</li><li>Proven work experience as a receptionist, front desk representative, or similar role.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Professional attitude with the ability to multitask.</li><li>Good organizational and time-management skills.</li></ul>Benefits: As per company policy.Job Type: Full-timePay: Rs18,000.00 - Rs20,000.00 per monthWork Location: In person

Receptionist (Female Only)

THESKINFIT

Job Description: We&rsquo;re looking for a detail-oriented and confident communicator to join our operations team. Your main responsibility will be to contact customers, confirm their orders and address details, and ensure every order is processed accurately. Over time, you&rsquo;ll also be trained to handle the mid-mile delivery phase including arranging couriers, tracking parcels, and coordinating with logistics partners to make sure deliveries go smoothly.Key Responsibilities:<ul><li>Call customers to confirm order details, delivery addresses, and contact information.</li><li>Ensure all order data is accurate before dispatch.</li><li>Maintain communication with customers for order updates or clarifications.</li><li>Assist in coordinating with courier companies and delivery partners.</li><li>Help arrange and schedule deliveries for smooth order flow.</li><li>Support the operations team in tracking parcels and resolving delivery issues.</li><li>Learn and manage mid-mile delivery processes as part of on-the-job training.</li></ul>Requirements:<ul><li>Good communication skills (verbal). English is not mandatory</li><li>Confident on calls and comfortable interacting with customers.</li><li>Strong attention to detail and basic data entry skills.</li><li>Good time management and organizational abilities.</li><li>No prior experience required &mdash; training will be provided.</li><li>Candidates familiar with customer service or logistics will be a plus.</li></ul>Monday To Saturday 10 am till 7 pmSend email at careers@theskinfit.comPay: Up to Rs38,000.00 per monthWork Location: In person

Calling Agent - Order Confirmation

Explore 8+ Courier in Karachi this July. Find roles across top companies and apply now to boost your career.