customer service representative Jobs in Islamabad

customer service representative

community associate

client support executive Jobs in Islamabad

client support executive

customer care executive – sales & chat support Jobs in Islamabad

customer care executive – sales & chat support

customer sales support representative Jobs in Islamabad

customer sales support representative

customer care associate

Focus

Job description: We are looking for experienced and dynamic Customer Service Representative to join our team. As a CSR, you will play a key role in representing our brand, understanding customer needs, and providing top-notch support. Your responsibilities will include answering inquiries, processing orders, and ensuring customer satisfaction by delivering exceptional service.Who We're Looking For:&#9989; UK-Based Experience: Prior experience working with UK-based firms is highly preferred.&#9989; Relevant Industry Background: Experience in the Homeware industry or a similar business is a strong advantage.&#9989; Outstanding Communication Skills: Excellent verbal and written communication abilities are essential.&#9989; Customer-Oriented Mindset: A proactive approach to problem-solving and ensuring customer satisfaction.&#9989; Adaptability &amp; Flexibility: Ability to thrive in a dynamic and fast-paced work environment.&#9989; Team Player: A collaborative attitude with a willingness to contribute to the team's success.&#9989; Tech-Savvy: Proficiency in customer service tools and systems such as G Suite, Microsoft Excel/G sheets.Key Responsibilities:<ul><li>Handle customer inquiries, resolve concerns, and provide product/service information.</li><li>Maintain a high level of customer satisfaction and retention.</li><li>Accurately update customer records and documentation.</li><li>Work closely with the team to improve service quality and efficiency.</li><li>Stay updated on product knowledge and industry trends.</li></ul>At Focus IT Services Pvt Ltd, we offer a supportive and inclusive work environment, competitive compensation, and opportunities for professional growth.<ul><li>Shift Timings: 12:45pm to 09:45pm or 01:45pm to 10:45pm [Monday to Saturday]</li><li>Location: Bahria Town Phase 4, Rawalpindi</li><li>Job Type: Full-time</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs85,000.00 per monthWork Location: In person

Customer Service Representative

Jacked Nutrition

Customer Service Representative &ndash; Jacked NutritionLocation: Islamabad Job Type: Full-Time / On-Site Company: Jacked NutritionAbout UsJacked Nutrition is a leading health and fitness brand committed to providing high-quality supplements, expert guidance, and exceptional customer experiences. We are expanding our team and looking for a motivated Customer Service Representative to help us deliver world-class support to our customers.Job Responsibilities<ul><li>Provide prompt, friendly, and professional customer support via phone, email, chat, and in-store interactions</li><li>Assist customers with product information, order placement, returns, and general inquiries</li><li>Maintain accurate customer records and follow up on pending issues</li><li>Collaborate with sales and operations teams to ensure a smooth customer experience</li><li>Handle customer feedback and escalate issues when needed</li><li>Stay updated on product knowledge, promotions, and brand guidelines</li><li>Deliver an excellent customer experience that reflects Jacked Nutrition&rsquo;s values</li></ul>Requirements<ul><li>Previous customer service experience preferred (retail, call center, or supplement industry is a plus)</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills (CRM, email, chat support tools)</li><li>Passion for health, fitness, and customer satisfaction</li><li>Positive attitude and willingness to learn</li></ul>Benefits<ul><li>Competitive salary</li><li>Free Premium GYM Facility</li><li>Employee discounts on supplements and products</li><li>Training and career development</li><li>Supportive work environment</li></ul>How to ApplyInterested candidates can apply through Indeed by submitting their updated resume. We look forward to welcoming a customer-focused, energetic individual to the Jacked Nutrition team!Job Type: Full-timeWork Location: In person

Vyro

<div>About the Role:
Vyro is seeking an Customer Support professional to proactively engage with customers, address inquiries, and analyze feedback to enhance product offerings. This role involves effective communication, problem-solving, cross-functional collaboration, and a customer-centric mindset. Fresh graduates are welcome to apply.
What You'll Do:<ul><li>
Identify and Understand Customer Needs: Proactively engage with customers to identify their needs, concerns, and expectations. Take initiative to maintain positive customer experiences.</li><li>
Effective Communication: Respond to customer inquiries, concerns, and feedback through various communication channels, including email, social media, and chat applications. Provide timely and effective solutions to address customer issues and inquiries.</li><li>
Product Feedback Analysis: Gather, analyze, and interpret customer feedback on our product ranges and new releases. Use this feedback to identify areas for improvement and provide insights to the product development team.</li><li>
Report Preparation: Prepare regular reports summarizing customer feedback, trends, and areas for improvement. Present these reports to the relevant teams within the company to drive positive changes.</li><li>
Proactive Problem Solving: Take the initiative to resolve customer issues and challenges. Collaborate with different departments to find solutions that enhance customer satisfaction.</li><li>
Customer Education: Educate customers on product features, benefits, and best practices, ensuring they maximize their product experience.</li><li>
Quality Assurance: Monitor and maintain high-quality interactions with customers, maintaining a friendly and professional tone at all times.</li><li>
Team Collaboration: Collaborate with other departments, such as sales and product development, to share insights gained from customer interactions and improve products and services.</li><li>
Continuous Learning: Stay updated with product knowledge and industry trends to provide accurate and relevant information to customers.</li></ul>
What We're Looking For<ul><li>
Atleast 1yr of experience in this or relevent position</li><li>
Hands-on experience with tools like Photoshop, Canva, is a key requirement.</li><li>
Bachelor's degree in Computer Science or relevant fields.</li><li>
Strong written and verbal communication skills.</li><li>
Customer-centric mindset with a genuine desire to help customers.</li><li>
Excellent problem-solving skills and the ability to think on your feet.</li><li>
Proficiency in using various communication tools and software.</li><li>
Strong organisational and time-management skills. 
 
This will be rotational shift with following work timings:</li><li>
6:00 AM &ndash; 3:00 PM (PKT)</li><li>
2:00 PM &ndash; 11:00 PM (PKT)</li><li>
10:00 PM &ndash; 7:00 AM (PKT)</li></ul></div>

Customer Success Executive

Al Khial Cleaner

Excellent communication skills in English.Ability to formulate &amp; prioritize the tasks.Answering inbound calls of customers who are calling to enquire for services/products.Constantly updating self on product/services knowledge.Communicating with the customers in a polite and helpful manner over the phone.Coordination with the field team to schedule pickup/delivery.Have a sound knowledge of google map in searching area's.Booking appointments using WhatsApp/calling &amp; updating customer database.Managing COD &amp; online payment.The patience and ability to engage customers in conversation. Good sales ability.Working knowledge of relevant computer software.Excellent interpersonal and problem solving skillsThe ability to handle rejection and stress in soliciting customers.Previous experience in delivery company or in call center is preferable.Job Type: Full-time Duty Hours: 12 HoursJob Types: Full-time, FresherPay: Rs30,000.00 - Rs100,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>call center or customer services: 1 year (Required)</li></ul>

Female Customer Services Representative

Print Fast

Job Title: Customer Service &amp; Order Processing ExecutiveWe are looking for a proactive and detail-oriented Customer Service &amp; Order Processing Executive to join our team. This role involves handling customer interactions, managing order processing from start to finish, and ensuring smooth delivery. The ideal candidate should be organized, customer-focused, and able to work in a fast-paced environment.Key Responsibilities:<ul><li>Communicate with customers via phone, email, and messaging platforms.</li><li>Understand customer needs and provide accurate product/service information.</li><li>Process customer orders efficiently and ensure all details are recorded correctly.</li><li>Coordinate with internal teams (sales, warehouse, logistics) to ensure timely dispatch and delivery.</li><li>Track orders and keep customers updated throughout the process.</li><li>Handle customer inquiries, complaints, and after-sales support professionally.</li><li>Maintain records, reports, and documentation related to orders and customer interactions.</li><li>Support overall customer experience improvement initiatives.</li></ul>Requirements<ul><li>Previous experience in customer service or order processing preferred.</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Attention to detail and problem-solving attitude.</li><li>Team player with a positive and customer-centric approach.</li></ul>What We Offer<ul><li>Competitive salary</li><li>Supportive and collaborative work environment</li><li>Opportunities for growth and skill development</li><li>Employee benefits as per company policy</li></ul>How to ApplyInterested candidates can send their resume to Prinyfast.adv@gmail.com or contact us at 0300-8563483.Job Type: Full-timePay: From Rs35,000.00 per monthWork Location: In person

Customer Service & Order Processing Executive

International Workplace Group

<div>Community Associate 

At Regus, we&rsquo;ve built the world&rsquo;s largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams. Bring more freedom to more people and businesses. And you&rsquo;ll be able to work better, faster and happier too. 


The opportunity

As a Community Associate, you&rsquo;ll work closely with new and existing customers, solving problems for them and making sure they have everything they need. 


A typical day at Regus

You arrive 15 minutes before your centre opens to make sure everything is ready and check there&rsquo;s nothing the cleaners have missed.

Customers start coming in thick and fast. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room&hellip; and can you help her set up the projector and take an order for drinks?

The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that&rsquo;s lunch.

Early afternoon, you sit down with the Community Manager to discuss the organisation of next week&rsquo;s networking event. You plan and write the invites to customers, then create, print and put up posters on the noticeboards around the centre.

The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. Once the last person has left the building and everything&rsquo;s nice and tidy, it&rsquo;s time to head home. 


About you

We&rsquo;re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:
<ul>
<li>A good communicator, with the ability to build strong professional relationships and empathise with people&rsquo;s needs</li>
<li>Happy taking ownership of problems and finding ways to solve them</li>
<li>Positive, enthusiastic and able to adapt to fast-changing situations</li>
<li>Confident using MS Office and other basic IT packages</li></ul> 


What we offer

On top of a competitive salary package you&rsquo;ll enjoy:
<ul>
<li>A bright and inspiring work environment</li>
<li>Training and development opportunities</li></ul></div>

Community Associate

BI COMMUNICATIONS (SMC-PRIVATE) LIMITED

Job Title: Customer Care Executive &ndash; Sales &amp; Chat SupportJob Type: Full-Time Experience Required: Minimum 2 Years (B2C Chat Support)Job Description:We are looking for an experienced Customer Care Executive for Sales &amp; Chat Support who can handle high-volume customer interactions professionally and efficiently.Key Responsibilities:<ul><li>Handle B2C customer chats professionally and in a timely manner</li><li>Manage 500&ndash;900 customer chats per day with accuracy and quality</li><li>Convert customer inquiries into sales opportunities</li><li>Provide correct product/service information</li><li>Maintain chat quality, response time, and customer satisfaction</li><li>Follow company SOPs and communication guidelines</li></ul>Requirements:<ul><li>Minimum 2 years of proven experience in B2C chat support</li><li>Ability to manage high chat volume (500&ndash;900 chats daily)</li><li>Strong written communication skills in English</li><li>Sales-oriented mindset with customer handling skills</li><li>Ability to work under pressure in a fast-paced environment</li></ul>Assessment Process:<ul><li>Candidates will go through a live chat simulation test, where responses, tone, and problem-solving skills will be evaluated.</li></ul>Why Join Us:<ul><li>Growth-oriented environment</li><li>Performance-based incentives</li><li>Supportive team culture</li></ul>Preference will be given to candidates residing near Gulberg Greens, Islamabad.Job Type: Full-timeWork Location: In person

Customer Care Executive – Sales & Chat Support

Explore 356+ Customer care associate in Islamabad this December. Find roles across top companies and apply now to boost your career.

356 customer care associate jobs IN Islamabad

Customer Service Representative

Customer Service Representative

Customer Success Executive

Female Customer Services Representative

Customer Service & Order Processing Executive

Community Associate

Customer Care Executive – Sales & Chat Support