customer service representative Jobs in Islamabad

customer service representative

customer support representative Jobs in Islamabad

customer support representative

customer sales representative Jobs in Islamabad

customer sales representative

implementation associate Jobs in Islamabad

implementation associate

project support associate Jobs in Islamabad

project support associate

customer care associate

HRPSP - Your Strategic HR Partner

We&rsquo;re Hiring &ndash; Customer Premises AssociateIndustry: Telecommunications / Broadband Services Location: Islamabad Salary: PKR 40,000 (Basic) + Performance-Based CommissionAre you a technically skilled field professional with a passion for customer service? Join our growing telecom operations team and work on last-mile connectivity solutions at customer locations.Key Responsibilities:<ul><li>Installation, configuration, and activation of broadband/internet equipment at customer premises</li><li>On-site troubleshooting of connectivity and network-related issues</li><li>Ensure service quality and timely resolution of customer complaints</li><li>Educate customers on proper usage and basic maintenance of installed services</li><li>Maintain accurate service reports and daily field activity records</li><li>Coordinate with technical support teams for escalations when required</li></ul>Eligibility Criteria:<ul><li>DAE / Technical Diploma in Electrical, Electronics, Telecom, or Networking</li><li>Basic understanding of fiber, broadband, routers, modems, and LAN/WAN concepts</li><li>Strong communication and customer-handling skills</li><li>Willingness to perform field visits across Faisalabad</li><li>Fresh candidates with technical education are encouraged to apply</li></ul>What We Offer:<ul><li>Basic Salary: PKR 40,000</li><li>Attractive Commission Structure based on performance</li><li>Hands-on technical training</li><li>Stable career growth in the telecom industry</li><li>Supportive and professional work environment</li></ul>Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Premises Associate (CPA)

Pixako Technologies (Pvt.) Ltd

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 The ideal candidate enjoys interacting with others and proactively resolving problems. You will be in charge of providing customer service and assisting customers with their concerns.
 
 
 
 
 
 Job Responsibilities:
 
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 Communicate with customers through different platforms.
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 Responding promptly to customer inquiries.
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 Identify customers&rsquo; needs to achieve satisfaction.
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 Acknowledging and resolving customer complaints.
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 Processing orders, forms, applications, and requests.
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 Knowing our products inside and out so that you can answer questions.
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 Follow standard processes and procedures when it comes to providing the solution.
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 Ensure customer satisfaction and provide professional customer support.
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 Providing feedback on the efficiency of the customer service process.
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 Keeping records of customer interactions, transactions, comments, and complaints.
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 Timely completion of assignments given by the Team Lead.
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 Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
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 Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools.
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 Maintaining a positive, empathetic, and professional attitude toward customers at all times.
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 Must be disciplined and aware of work ethics.
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 Requirements:
 
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 At least 1 - 2 years of chat support experience.
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 Excellent verbal, written, and interpersonal skills.
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 Ability to multi-task, organize, and prioritize work.
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 Customer orientation and ability to adapt/respond to different types of characters.
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 Must be a team player.
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 Job Shift: Night/Rotational
 
 
 Location: D-12, Islamabad
 
</div>

Customer Support Representative

UNIVERSAL LOGISTICS SERVICES (PRIVATE) LIMITED

We&rsquo;re Hiring &ndash; Customer Service Officer (Islamabad)What We&rsquo;re Looking For: 1. 1&ndash;2 years of experience in customer service (logistics/courier experience is a plus) 2. Bachelor's Degree is must. 3. Ability to handle calls, emails, and customer queries with professionalism 4. Team player with a proactive approachWhat You&rsquo;ll Do: -Support customers with import/export queries &amp; shipment updates -Ensure timely resolution of issues and complaints -Provide leads to sales from customer interactions -Create airway bills and coordinate with operations teamsLocation: Main Faqir Aipee Road, I-11/3, Islamabad Apply Now: Send your CV to upspakistanhr@ups.comJob Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Work Location: In person

Customer Service

Extreme REI (Pvt.) Ltd.

Customer Service Representative (Night Shift)Office located in Pakistan Town Phase-1 IslamabadCompany DescriptionWe are an IT services and private limited company. Office timings are from 07:00 PM till 04:00 AM. Saturday and Sunday are off.<ul><li>Competitive salary</li><li>Free tea</li><li>Monthly bonus</li><li>Health insurance</li><li>Accommodation (male)</li><li>Free 1 time meal</li></ul>Role Description<ul><li>Full time</li><li>Office based</li><li>Night shift</li></ul>Requirements:<ul><li>Excellent English Communication Skills, good US accent.</li><li>Have speed and accuracy in handling computer.</li><li>Applicants with a positive attitude, good listening and negotiation skills.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Service Representative

Misix Communication

Company DescriptionMisix Communication, established in 2015, is a leading Business Process Outsourcing center that specializes in delivering outstanding customer service. Committed to building strong customer relationships, our team provides exceptional customer support tailored to the needs of both new and existing clients. Our experienced staff quickly adapts to new tools and product specifications, ensuring high-quality service. At Misix Communication, we strive to exceed expectations and support businesses in achieving superior customer satisfaction.Role DescriptionThis is a full-time hybrid role for a Call Center Representative based in Islamabad, offering the flexibility of partial remote work. Responsibilities include providing excellent customer support, resolving customer inquiries, maintaining high levels of customer satisfaction, and ensuring a positive experience for all clients. The Call Center Representative will utilize strong communication and computer skills to manage and resolve customer issues effectively.Qualifications<ul><li>Experience in Customer Service, Customer Support, and ensuring Customer Satisfaction</li><li>Strong Interpersonal Skills and ability to communicate effectively with a diverse customer base</li><li>Proficiency in Computer Literacy to navigate and utilize technology-based tools efficiently</li><li>Ability to work collaboratively within a team while also taking initiative to work independently</li><li>Fluency in English; additional language skills are a plus</li><li>High school diploma or equivalent; further education or prior experience in a call center environment is advantageous</li></ul>Pay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Outbound Call Specialist

MALIK & SONS COMPANY

<div>
 
 Company Description
 
 
 
 We suggest you enter details here.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Commission Sales Associate located in Kar&amacr;chi. The Commission Sales Associate will be responsible for identifying and engaging potential customers, building and maintaining strong client relationships, and achieving sales targets. Daily tasks include assisting customers, demonstrating and explaining product features, handling inquiries, and ensuring customer satisfaction. The role also involves tracking sales performance, preparing sales reports, and contributing to team success by sharing insights and strategies.
 
 
 
 Qualifications
 
 
 
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 Proven sales abilities, client relationship management, and customer service skills
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 Strong communication, negotiation, and interpersonal skills
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 Ability to understand customer needs, adapt to their requirements, and provide effective solutions
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 Proficiency in presenting and demonstrating products effectively to potential clients
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 Goal-oriented mindset with a focus on achieving and surpassing sales targets
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 Time management and organizational skills to handle multiple clients and priorities
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 Experience in the industry or with relevant products is a plus
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 High school diploma or equivalent; post-secondary education in sales, marketing, or related fields is preferred
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Commission Sales Associate

S&P Global

<div>
 
 About The Role
 
 
 
 
 Grade Level (for internal use):
 
 
 
 07
 
 
 
 The Team
 
 
 
 S&amp;P Global Market Intelligence is seeking an Associate, Channels Tech Specialists to join the Channels Tech Specialists team in Islamabad. The team partners with Solution Architects (SA) and Sales Teams to provide technical assistance to clients in deployment and troubleshooting the &ldquo;Channels Solutions&rdquo; and assessing the technical environment dynamics within client sites that may impact product performance.
 
 
 
 The Impact
 
 
 
 You will be able to contribute to the team and company in a meaningful way. Your position as an Associate is critical as it is the link between the end-user and our Channels products. Combining an expertise in our products with a deep understanding of who our clients are and how they use our tools, the Associate, Channels Tech Specialists is a consultant providing best and most efficient way for our clients to achieve quality results.
 
 
 
 What&rsquo;s In It For You
 
 
 
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 Gets a great opportunity to talk to external clients and internal stakeholders across globe.
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 Liaise with different product teams, development teams, and Platform managers to analyze and help resolve product delivery related issues.
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 You will work with a global Solution Architects and Sales team responsible for enterprise products like API and Xpressfeed.
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 This is the place to hone your existing database and leadership skills while having the chance to become exposed to fresh and divergent technologies (e.g. .Net, Java, Web Service APIs, SOAP, XML, JSON, HTTP, PHP, SQL Server Analysis Services, Oracle, and PostgreSQL).
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 As a critical member of the team, you will have the opportunity to collaborate with a global stakeholders and improvise the client experience.
 
 
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 Responsibilities
 
 
 
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 Be a Product specialist for the Channels and provide in-depth technical assistance to clients.
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 Assist in deployment and troubleshooting on-the-go.
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 Gain in-depth knowledge of products from a content and delivery standpoint, and assist with pre and post Sales&rsquo; opportunities.
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 Bring new ideas for innovation and automation excellence into the support process and build projects that will help replicate and resolve client issues.
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 Work on creating complex SQL queries (MS SQL, ORACLE, PostgreSQL, MySQL etc.,) to use our data and assist client with query tuning and performance improvements.
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 Research and gain knowledge on the rapidly evolving product offerings.
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 Assess the technical environment dynamics within the client sites that may impact product performance
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 Involve in testing/user-acceptance tests of New implementations
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 Maintain the local infrastructure which comprises of Database Servers (Oracle. MS SQL Server, PostgreSQL and MySQL) and Virtual Machines.
 
 
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 Basic Qualifications
 
 
 
 
 What we&rsquo;re looking for:
 
 
 
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 0-6months of experience in a technology or support role, with an interest in working with large datasets.
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 The candidate should have strong basics in all aspects of Computer Science such as Development, Database concepts, networking.
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 Solid communication skills (English verbal &amp; written)
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 Good knowledge in .Net/C#/Java
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 Knowledge on Web Protocols (HTTP, HTTPS, FTP, SFTP, FTPS, etc.) &amp; features/commands
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 HTTP Messages (Headers, Body, Response Codes, Commands, Arguments, etc.)
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 Network &amp; Security Protocols (Web Sockets, TCPIP, SSL, TLS, etc.)
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 Proxy Protocols (SOCKS4, SOCKS5, HTTP, Custom, etc.) &amp;
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 Web Transport Schemes (SOAP, XML, JSON, etc.)
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 Exposure to WINDOWS, UNIX or LINUX environments.
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 Knowledge on DBMS concepts.
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 Knowledge on cloud technologies like AWS, Snowflake, etc.,
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 Quick learner and ability to grasp new technologies.
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 Demonstrate troubleshooting, follow-through and problem solving skills, resourcefulness, attention to detail, and strong communication skills.
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 Ability to keep pace with rapid changes in products.
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 Willing to work in any 5 day shifts and longer night shifts.
 
 
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 Preferred Qualifications
 
 
 
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 Graduate in Computer Science and Commerce\Finance is preferred
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 Prior experience in client support teams
 
 
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 About S&amp;P Global Market Intelligence
 
 
 
 At S&amp;P Global Market Intelligence, a division of S&amp;P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
 
 
 For more information, visit www.spglobal.com/marketintelligence.
 
 
 
 What&rsquo;s In It For
 
 
 You?
 
 
 
 
 Our Mission
 
 
 
 Advancing Essential Intelligence.
 
 
 
 Our People
 
 
 
 We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 
 
 
 Our Values
 
 
 
 
 Integrity, Discovery, Partnership
 
 
 
 Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
 
 
 Benefits
 
 
 
 We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global.
 
 
 
 Our Benefits Include
 
 
 
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 Health &amp; Wellness: Health care coverage designed for the mind and body.
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 Flexible Downtime: Generous time off helps keep you energized for your time on.
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 Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
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 Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
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 Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
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 Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.
 
 
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 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
 
 
 Global Hiring And Opportunity At S&amp;P Global
 
 
 
 At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
 
 
 Recruitment Fraud Alert
 
 
 
 If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
 
 
 
 Equal Opportunity Employer
 
 
 
 S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
 
 If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
 
 
 US Candidates Only:
 
 The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
 
 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
 
 
 
 Job ID:
 
 324179
 
 
 
 Posted On:
 
 2026-01-12
 
 
 
 Location:
 
 Islamabad, Pakistan
</div>

Associate, Channels Tech Specialists

Explore 250+ Customer care associate in Islamabad this March. Find roles across top companies and apply now to boost your career.