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customer service admin virtual assistant remote

MindFriend PRO

<div>
 https://www.linkedin.com/company/mindfriend/
 
 
 https://mindfriend.com/
 
 
 We are seeking a highly organized and detail-oriented Remote Email &amp; Communications Coordinator to manage our email communications, organize our Google Workspace, and facilitate seamless communication between our in-house teams. You will be the central hub for email correspondence, ensuring efficient information flow and maintaining a well-organized digital workspace.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Email Management:
 </li>
 <ul>
 <li>
 Monitor and manage incoming and outgoing emails, prioritizing and responding promptly
 </li>
 <li>
 Draft and send professional and clear emails to clients, partners, and internal teams
 </li>
 <li>
 Organize and maintain email folders and labels within Google Workspace for efficient retrieval
 </li>
 <li>
 Implement email filtering and automation rules to streamline workflow
 </li>
 </ul>
 <li>
 Google Workspace Organization:
 </li>
 <ul>
 <li>
 Maintain and organize files and folders within Google Drive, ensuring easy access for team members
 </li>
 <li>
 Manage shared calendars and documents, ensuring accuracy and up-to-date information
 </li>
 <li>
 Utilize Google Workspace tools (Docs, Sheets, Slides) for document creation and collaboration
 </li>
 </ul>
 <li>
 Internal Communication:
 </li>
 <ul>
 <li>
 Facilitate communication between in-house teams via email and other online communication tools
 </li>
 <li>
 Ensure clear and consistent communication of information and updates
 </li>
 <li>
 Relay information from external emails to the necessary internal teams
 </li>
 </ul>
 <li>
 Administrative Support:
 </li>
 <ul>
 <li>
 Assist with scheduling appointments and meetings
 </li>
 <li>
 Maintain accurate records and documentation
 </li>
 <li>
 Support other administrative tasks as needed
 
 
 </li>
 </ul>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Proven experience in email management and administrative support
 </li>
 <li>
 Proficiency in Google Workspace (Gmail, Drive, Docs, Sheets, Calendar)
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Strong organizational and time-management skills
 </li>
 <li>
 Ability to prioritize tasks and meet deadlines.
 </li>
 <li>
 Attention to detail and accuracy
 </li>
 <li>
 Ability to work independently in a remote environment.
 </li>
 <li>
 Reliable internet connection, and appropriate remote working environment
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Fully remote work environment.
 
 
 Flexible schedule.
 
 
 Opportunities for professional development.
 
 
 Collaborative and supportive team.
</div>

Customer Service- Admin- Virtual Assistant (Remote)

PPV Group

About the RolePPV Group Incorporated is a creative and technology-forward company based in New York City. We're looking for a sharp, friendly, and highly organized Virtual Assistant to support both the business and the personal life of our founder. This is a part-time role starting at 10&ndash;15 hours per week with room to grow. Most work is remote, with occasional in-person opportunities in NYC.What You'll Do<ul><li>Manage and draft emails, texts, and correspondence on behalf of the founder</li><li>Handle scheduling, bookings, and calendar coordination (appointments, travel, reservations)</li><li>Make and receive calls, relay messages, and follow up on tasks</li><li>Research and complete a variety of small tasks and one-off projects</li><li>Help keep day-to-day life and business running smoothly</li><li>Occasional in-person errands or on-site support in NYC</li></ul>Who You Are<ul><li>A strong communicator &mdash; warm, professional, and clear in writing and conversation</li><li>Genuinely curious about creative industries and technology</li><li>Organized and detail-oriented &mdash; nothing falls through the cracks with you</li><li>Comfortable working independently and taking initiative</li><li>Discreet and trustworthy when handling personal or business information</li><li>Based in New York City (or close enough for occasional in-person work)</li></ul>Nice to Have<ul><li>Experience supporting executives, founders, or high-net-worth individuals</li><li>Familiarity with tools like Google Workspace, Notion, Slack, or similar</li><li>Background or strong interest in media, entertainment, or tech</li><li>Experience as a virtual assistant or in a coordinator/admin role</li></ul>Details<ul><li>Hours: 10&ndash;15 hrs/week to start</li><li>Compensation: $18/hour</li><li>Location: Primarilyx remote; NYC-based preferred for in-person availability</li><li>Schedule: Flexible, but availability during business hours (ET) is important</li></ul>How to ApplySend a short intro about yourself &mdash; who you are, what you've done, and why this role is a good fit. Bonus points if you tell us something creative or techy you're into right now. We're looking for someone we'll genuinely enjoy working with, so let your personality come through.Pay: $18.50 - $20.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Professional development assistance</li></ul>Work Location: Hybrid remote in New York, NY 10017

Virtual Personal & Business Assistant

Confidential Company

<div>
 
 Location - Midtown Manhattan - 4 days in-office
 
 
 Typically 9am - 5pm
 
 
 
 
 
 Overview
 
 
 We are seeking a highly organized and detail-oriented
 
 Administrative Assistant/Scheduling Coordinator
 
 to support senior leadership with a primary focus on
 
 interview scheduling and candidate coordination
 
 . This role is critical to ensuring a seamless, professional experience for candidates, clients, and internal stakeholders by managing complex calendars, coordinating interviews across multiple time zones, and maintaining clear, proactive communication.
 
 
 
 
 
 The ideal candidate thrives in a fast-paced environment, is meticulous with details, and excels at juggling priorities while maintaining a polished and professional demeanor.
 
 
 
 
 
 Key Responsibilities
 
 
 Interview Scheduling &amp; Coordination
 
 <ul>
 <li>
 Coordinate and schedule
 
 high-volume interviews
 
 across multiple stakeholders, including executives, hiring managers, candidates, and clients
 </li>
 <li>
 Manage
 
 complex calendars
 
 , often with last-minute changes or competing priorities
 </li>
 <li>
 Schedule virtual, in-person, and multi-round interview processes
 </li>
 <li>
 Handle rescheduling, cancellations, and urgent changes with professionalism and speed
 </li>
 <li>
 Prepare and send interview confirmations, calendar invites, agendas, and logistics
 </li>
 <li>
 Ensure candidates receive timely instructions, links, and directions
 </li>
 </ul>
 
 
 
 
 Process &amp; Coordination Excellence
 
 <ul>
 <li>
 Partner closely with internal teams to align availability and priorities
 </li>
 <li>
 Identify opportunities to improve scheduling workflows and efficiency
 </li>
 <li>
 Maintain a high-touch, white-glove candidate experience
 </li>
 <li>
 Ensure consistency, accuracy, and professionalism in all communications
 </li>
 </ul>
 
 
 
 
 Executive &amp; Administrative Support
 
 <ul>
 <li>
 Provide day-to-day administrative support to senior executives or recruiters
 </li>
 <li>
 Act as a primary point of contact for scheduling-related communication
 </li>
 <li>
 Track interview status and maintain accurate scheduling records
 </li>
 <li>
 Support meeting preparation, follow-ups, and documentation as needed
 </li>
 <li>
 Maintain confidentiality and discretion with sensitive information
 </li>
 </ul>
 
 
 
 
 Requirements
 
 
 2-10+ years of admin and/or scheduling experience
 
 
 Bachelor degree highly preferred
 
 
 
</div>

Administrative Assistant/Scheduling Coordinator - Asset Management Firm (# 3515278)

Pod Health

<div>About us:

At POD Health, we enhance patient outcomes by integrating technology and personalized care. Our services&mdash;Telehealth, Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Community Health Initiatives (CHI)&mdash;ensure patients receive the care they need, wherever they are. 
Through our Telehealth and RPM services, we ensure that patients have real-time access to healthcare, empowering them to manage their health proactively and avoid unnecessary hospital visits. Our Chronic Care Management programs create tailored care plans for patients with chronic conditions, ensuring ongoing support between office visits. Additionally, our Community Health Initiatives focus on addressing health disparities, making care more accessible to underserved populations. 
At POD Health, we strive to make healthcare personal, proactive, and accessible for all. 
Location: Manhattan (Bowery) &amp; Queens (Flushing) openings available! 
 
Schedule: Monday - Friday 9am-5pm 
Position Summary: The Certified Phlebotomist/Medical Assistant will play a vital role in providing support to a team of nurses and nurse practitioners in delivering exceptional patient care. The role involves monitoring patient vital signs remotely through dashboards, accurately documenting patient information, assisting with patient inquiries, managing medical records, and ensuring compliance with the RPM program and healthcare regulations. 
Key Responsibilities:
<ul>
<li>Collaborate with a team of nurses and nurse practitioners to remotely monitor patients' vital signs through dashboards for a remote monitoring program.</li>
<li>Measure and record blood pressure, temperature, pulse, and respiration.</li>
<li>Support doctors or nurses during exams.</li>
<li>Perform blood draws safely and efficiently using proper techniques.</li>
<li>Label, store, and transport blood and other lab specimens correctly.</li>
<li>Follow strict protocols for hygiene, PPE use, and sharps disposal.</li>
<li>Ensure phlebotomy tools and lab equipment are clean and functioning properly.</li>
<li>Address alerts on the dashboard and promptly communicate with patients as needed.</li>
<li>Demonstrate exceptional phone communication skills, conveying empathy and professionalism in all patient interactions.</li>
<li>Provide support with front desk coverage and administrative tasks as needed.</li>
<li>Remind patients to take required measurements and accurately document the results in patient charts.</li>
<li>Escalate patient calls to nurses or nurse practitioners when necessary for further assessment and care.</li>
<li>Maintain and update patient medical history, vital statistics, and test results within the Electronic Medical Record (EMR) system.</li>
<li>Manage incoming calls from patients, providing compassionate support, answering inquiries, and offering assistance.</li>
<li>Perform data entry tasks in Salesforce, including closing opportunities and monitoring opportunities in the system.</li>
<li>Conduct outbound calls to patients, providing instructions, gathering information, and addressing concerns.</li>
<li>Use EMR systems, specifically AdvancedMD, to input and manage patient data and information.</li>
<li>Verify patient insurance coverage and obtain prior authorizations as required.</li>
<li>Schedule virtual patient appointments with Nurse Practitioners, coordinating with patients and the healthcare team.</li>
<li>Ensure strict adherence to healthcare regulations, including HIPAA, and uphold the organization's code of conduct.</li> 
</ul>
Required Qualifications: 
<ul>
<li>High School Diploma or GED.</li>
<li>Bilingual Fluency in Chinese.</li>
<li>1-2 years of relevant experience in a healthcare setting.</li>
<li>Active Phlebotomist Certification required.</li>
<li>Medical Assistant experience required.</li>
<li>Proficiency in using EMR systems, experience in AdvancedMD a plus.</li>
<li>Strong grasp of patient care procedures and medical terminology.</li>
<li>Excellent interpersonal skills to effectively interact with patients and healthcare professionals.</li>
<li>Strong organizational skills to manage patient records and appointment scheduling.</li>
<li>Exceptional customer service skills to provide empathetic and supportive patient interactions.</li> 
</ul>
Benefits:
<ul>
<li>Health, dental, and vision insurance</li>
<li>401(k) with company match</li>
<li>Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays 
</li>
<li>Professional development opportunities</li>
<li>Mission-driven work in an innovative healthcare space</li></ul></div>

Certified Phlebotomist (Bilingual: Chinese)

Equip

<div>About Equip
Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.
Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip&rsquo;s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.
About the role:
The Physician Assistant will be responsible for caring for children and adults with eating disorders via Equip&rsquo;s 100% virtual Telehealth platform. Physician Assistants are essential members of Equip's 5-person virtual treatment team, working alongside a therapist, dietitian, peer mentor, and family mentor to help people recover from eating disorders.<ul><li>Must Be Licensed in New York</li></ul>
Responsibilities:
<ul><li>Manage a high volume patient case-load.
</li><li>Provide comprehensive assessments and diagnoses of eating disorders and co-occurring psychiatric conditions (psychiatric consultation available).</li><li>
Implement medication treatment plans for eating disorders and co-occurring conditions in a virtual clinic (i.e. telehealth) setting.</li><li>
Collaborate with a multidisciplinary treatment team of physicians, dietitians, therapists, patient mentors, and family mentors, along with outside providers.</li><li>
Utilize between-session messaging to support patients and communicate with the treatment team through Equip EMR in accordance with Equip&rsquo;s policies and procedures.</li><li>
Engage in treatment team meetings, supervision, and department meetings.</li><li>
Perform other duties as assigned.</li></ul>
Qualifications:
<ul><li>Board Certified as a Physician Assistant.</li><li>
Ability to maintain active Physician Assistant licenses and pursue cross licensing as applicable (cost of licenses to be covered by Equip).
</li><li>3+ years of experience treating pediatric, adolescent, and adult patients in an outpatient setting.</li><li>
Demonstrate a commitment to providing excellent evidence-based care, advancing clinical skills, and a passion for professional development.</li><li>
Communicate effectively with patients and patient&rsquo;s carers, and respond to messages within a timely manner.</li><li>
Be curious, enjoy learning, and participate enthusiastically and collaboratively in a multidisciplinary team.</li></ul>
Schedule:<ul><li>
Monday - Friday.</li><li>
Required to work two evenings at least till 6 pm during the week to accommodate patients.
</li><li>Equip's Official Hours are from 8 am - 8 pm.
Weekly Schedule:
<ul><li>Direct Patient Care: Up to 30 hours a week, includes new patient intakes and follow up sessions.</li><li>
Meetings includes treatment team meeting, provider team meetings, on-going training and 1:1 support with a supervisor, approx. 4.5 hours.
</li><li>Administration/Documentation (remainder of time in the week).</li><li>
Required to do 12 hours of direct patient care after 2 pm in your time zone throughout the week.</li><li>
Required to work two evenings of your choice at least till 6:00 pm.</li><li>
No Weekends required.</li></ul></li></ul>
Salary: $110- $142K &bull; Offers Bonus
Other Benefits
Time Off:<ul><li>
Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays.</li></ul>
Medical Benefits:<ul><li>
Competitive Medical, Dental, Vision, Life, and AD&amp;D insurance.</li><li>
Equip pays for a significant percentage of benefits premiums for individuals and families.</li><li>
Maven, a company paid reproductive and family care benefit for all employees.</li><li>
Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more!</li></ul>
Other Benefits
Loan Repayment:<ul><li>
$500/quarter for employees under a year of tenure.</li><li>
$1,000/quarter for employees over a year of tenure.</li></ul>
Continuing Education:<ul><li>
For therapists and medical providers, unlimited online courses through NetCE.</li><li>
For all providers, up to $1,000/year stipend for continuing education.</li><li>
Opportunities to attend team onsites and conferences at various locations throughout the US.</li><li>
UpToDate</li></ul>
Work From Home Additional Perks:<ul><li>
$50/month stipend added directly to an employee&rsquo;s paycheck to cover home internet expenses.</li><li>
One-time work from home stipend of up to $500.</li></ul>
Physical Demands
Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. 
#LI-Remote
At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip&rsquo;s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip.
As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law.
Our dedication to equitable access, which is core to our mission, extends to how we build our &quot;village.&quot; In line with our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), we are dedicated to an accessible hiring process where all candidates feel a true sense of belonging. If you require a reasonable accommodation to complete your application, interview, or perform the essential functions of a role, we invite you to reach out to our People team at accommodations@equip.health.
#LI-Remote
Compensation Range: $110K - $142K</div>

Telehealth Physician Assistant - Eating Disorders (New York-Remote)

Careers In Travel | Destination Planners

<div>
 
 Job Title
 
 
 
 Hotel Reservationist | Work From Home
 
 
 
 About Destination Knot
 
 
 
 At
 
 Destination Knot
 
 , we specialize in designing stress-free, personalized travel experiences for our clients. Whether it's a luxury escape, group trip, or weekend getaway, we help travelers find the perfect hotel or resort to match their needs&mdash;offering full support and expertise from booking to check-in.
 
 
 
 Position Overview
 
 
 
 We are seeking a dependable and service-oriented
 
 Hotel Reservationist
 
 to join our remote team. In this work-from-home role, you&rsquo;ll assist clients in researching, selecting, and reserving hotel accommodations, ensuring accuracy, quality service, and a seamless travel experience.
 
 
 
 Key Responsibilities
 
 
 
 Assist clients with hotel and resort bookings through approved online platforms
 
 
 Provide lodging recommendations based on destination, travel dates, and budget
 
 
 Accurately input reservation details and confirm all booking components
 
 
 Handle changes, cancellations, and special client requests with professionalism
 
 
 Maintain up-to-date client records and communication logs
 
 
 Monitor hotel promotions and availability to offer the best value
 
 
 Collaborate with team members to ensure high levels of client satisfaction
 
 
 
 Qualifications
 
 
 
 Prior experience in hotel booking, hospitality, or customer service preferred
 
 
 Excellent communication and interpersonal skills
 
 
 Strong organizational skills and attention to detail
 
 
 Ability to work independently in a remote setting
 
 
 Comfortable using online reservation systems and digital tools
 
 
 Must be 18 years or older with a reliable computer and internet connection
 
 
 Passion for service and a strong interest in the travel and hospitality industry
 
 
 
 What We Offer
 
 
 
 Flexible, fully remote work schedule
 
 
 Training and onboarding support
 
 
 Access to hotel booking tools and industry resources
 
 
 A supportive, collaborative work environment
 
 
 Incentive-based performance opportunities and travel perks
 
 
 
 Work Environment
 
 
 
 This is a work-from-home position ideal for individuals who enjoy supporting others, thrive in an organized virtual setting, and take pride in delivering excellent customer service in the travel and hospitality space.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Hotel Reservationist | Work From Home

The Crowd

<div>
 
 
 About The Role:
 
 
 
 A highly desirable international design studio is seeking an organized and proactive Administrative Assistant to join their friendly and social team. This role is key to supporting daily operations and ensuring everything runs smoothly in a dynamic, creative environment.
 
 
 
 
 
 The role will provide front-of-house and studio support and will be the first point of contact for guests and clients. In addition, you will manage the day-to-day logistics across the studio and provide admin support to both on-site and remote team members, from setting up meetings and ordering supplies to assisting with travel, onboarding, and events, no two days will be the same! The role is ideal for someone who is detail-oriented, proactive and enjoys being at the center of a busy, social, fun and creative environment.
 
 
 
 
 
 Our client, based in a vibrant part of Manhattan, they offer a supportive work culture, and a range of benefits, including health and dental coverage, professional development support, 401(k) matching, and more.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Greet visitors and manage front desk activity
 </li>
 <li>
 Maintain studio organization, kitchen, and communal areas
 </li>
 <li>
 Set up client meetings, presentations and calls
 </li>
 <li>
 Support employee onboarding and offboarding
 </li>
 <li>
 Help with travel coordination, expense tracking, and inventory
 </li>
 <li>
 Assist with event planning and studio-wide initiatives
 </li>
 <li>
 Liaise with IT support and vendors as needed
 </li>
 </ul>
 
 
 
 
 
 Key Skills/Requirements:
 
 
 <ul>
 <li>
 Prior experience in an administrative, studio coordinator, or office support role
 </li>
 <li>
 Highly organized with strong multitasking skills and attention to detail
 </li>
 <li>
 Warm, professional, and comfortable interacting with clients and team members
 </li>
 <li>
 Proficient in Microsoft Office and Outlook
 </li>
 <li>
 Flexible, team oriented and happy to assist with any ad-hoc tasks
 </li>
 </ul>
 
 
 
 
 
 To apply for this position please click on the apply button to attach your resume (and portfolio for design positions).
 
 
 
 
 
 
 
 By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge.
 
 
 
 
 
 
 
 The Crowd is an equal opportunities employer and agency.
 
 
</div>

Administrative Assistant

Explore 515+ Customer service admin virtual assistant remote in New York this March. Find roles across top companies and apply now to boost your career.