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customer relationship department manager

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customer service and supply chain representative

Evonik

<div><div>What we offer</div><div></div><div>
Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us.</div><div></div><div>
Click on the link below to learn what our employees have to say about Evonik:<br>
<br>
<div>https</div><div>://careers.evonik.com/en/about/meet-the-team/</div></div><div></div><div>
RESPONSIBILITIES</div><div></div><div>
The position is limited to one year.</div><ul><li>
Provide accurate and timely information to customers before, during and after a transaction to maintain and improve customer relationships.</li><li>
Operate and Coordinate Import, Export &amp; Transit transactions with relation to customs regulations</li><li>
Support team in Back-Up, Logistics and Reporting Issues</li><li>
Operate Order Management/Supply Chain and Sample Management</li><li>
Working align with the BL and internal (local) business rules</li><li>
Work on the customer order process to ensure orders are planned and delivered accurately and efficiently. This includes import, export and transit processes, documentations, sampling and trials and control of customer terms and conditions.</li><li>
Respond to customer enquiries and forward to other departments as required. Be proactive in analysing customer activities to identify recurring problems and recommend solutions to improve customer service and supply chain.</li><li>
Collaborate with head office, internal and external stakeholders and customers on order management, sales, purchasing, customer accounts inquiries and logistics, as required.</li><li>
Ensure accurate and timely reporting of all other relevant sales and customer related activities.</li><li>
Maintain accurate and up-to-date customer records and ensure accurate data is entered to SAP.</li><li>
Prepare reports for the Business Managers, Head Customer Service / Supply Chain and Head Office.</li><li>
Operate Import/Export/Courier deliveries of samples and complete IVT entries</li><li>
Provide back up support to absent employees as directed.</li></ul><div></div><div>
REQUIREMENTS</div><ul><li>
Bachelor's degree in business administration, customer relations, supply chain management or similar</li><li>
1-3 years relevant work experience</li><li>
Advanced written and spoken English skills</li><li>
Resident on Anatolian side of Istanbul</li><li>
No military service obligation (for male candidates)</li></ul><div></div><div><br>
Your Application</div><div><br>
To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our <div>careers</div><div> portal</div>. Further information about Evonik as Employer can be found at <div>https://careers.evonik.com</div>.</div><div>
Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.</div><div></div><div>
Your Talent Acquisition Manager:</div>
Nazli Kaplan<div></div><div>
Company is</div>
Evonik Ticaret Ltd.</div>

Customer Service and Supply Chain Representative

<div><p>We&rsquo;re looking for <b>Operations Supervisor</b> across our business located in Maltepe, &#304;stanbul!</p><p>
Let's be the part of our #TogetherUnstoppable team!</p><p><br>
DHL is a brand with a vision to become &ldquo;The logistics company for the world&rdquo;. Our promise to customers is to provide simplifying services and sustainable solutions and to always demonstrate respect without compromising on results.</p><p><br>
DHL Supply Chain is providing supply chain management and consulting like warehousing, distribution, managed transportation services and value-added services in consumer, retail, life science &amp; healthcare, technology, engineering &amp; manufacturing and automotive sectors. We are active in more than 60 countries and territories, employing around 120,000 people. DHL Supply Chain located in 2400 locations all over the world and manages approx. 23 million m2 storage area.</p><p>
DHL Supply Chain Turkey started its operations in 2000 providing warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics and reverse logistics services. DHL Supply Chain Turkey serving leading companies in consumer, retail, healthcare, automotive, engineering &amp; manufacturing and technology sectors with more than 2000 employees in 370 thousand m2 warehousing space.</p><p><b>
Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in related fields</li><li>Minimum upper intermediate in English both verbal and writing is a must</li><li>At least 3 years in freight forwarding and or logistics environment</li><li>Experience in supply chain division and multi modal transport operations (road, air and sea)</li><li>Having strong customer relationship management skills</li><li>International freight experience is desirable</li></ul><p><b><br>
Job Description:</b></p><ul><li>Handle the communication between Planners, Management, Service Providers, Customer CS/DC/Logistics</li><li>Creating the related KPI reports for the operation and report them in weekly and monthly basis</li><li>Lead the team in daily operations, ensure the success</li><li>Handle the urgent situations, query resolutions and work together with the customer</li><li>Improving the operations performance by defining the problems</li><li>Support the Project Team in finding the value creation projects</li><li>Lead the development of annual savings targets with the support of LLP management team and through assessment of opportunities and their value</li><li>Manage the individual processes and functions via direct subordinates by means of coaching, communicating agreed goals and performance standards</li><li>Monitor progress by means of these goals regularly</li><li>Handle the KPI meetings with the Service Providers with Delivery Team Supervisor</li><li>Attend operational reviews with the related parties</li></ul></div>

LLP - Operations Supervisor

DHL Supply Chain

<div>
 We&rsquo;re looking for
 <strong>
  Operations Supervisor
 </strong>
 across our business located in Maltepe, &Idot;stanbul!
 <br/>
 <br/>
 Let's be the part of our #TogetherUnstoppable team!
 <br/>
 <br/>
 DHL is a brand with a vision to become &ldquo;The logistics company for the world&rdquo;. Our promise to customers is to provide simplifying services and sustainable solutions and to always demonstrate respect without compromising on results.
 <br/>
 <br/>
 DHL Supply Chain is providing supply chain management and consulting like warehousing, distribution, managed transportation services and value-added services in consumer, retail, life science &amp; healthcare, technology, engineering &amp; manufacturing and automotive sectors. We are active in more than 60 countries and territories, employing around 120,000 people. DHL Supply Chain located in 2400 locations all over the world and manages approx. 23 million m2 storage area.
 <br/>
 <br/>
 DHL Supply Chain Turkey started its operations in 2000 providing warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics and reverse logistics services. DHL Supply Chain Turkey serving leading companies in consumer, retail, healthcare, automotive, engineering &amp; manufacturing and technology sectors with more than 2000 employees in 370 thousand m2 warehousing space.
 <br/>
 <br/>
 <strong>
  Qualifications:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in related fields
  </li>
  <li>
   Minimum upper intermediate in English both verbal and writing is a must
  </li>
  <li>
   At least 3 years in freight forwarding and or logistics environment
  </li>
  <li>
   Experience in supply chain division and multi modal transport operations (road, air and sea)
  </li>
  <li>
   Having strong customer relationship management skills
  </li>
  <li>
   International freight experience is desirable
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Description:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Handle the communication between Planners, Management, Service Providers, Customer CS/DC/Logistics
  </li>
  <li>
   Creating the related KPI reports for the operation and report them in weekly and monthly basis
  </li>
  <li>
   Lead the team in daily operations, ensure the success
  </li>
  <li>
   Handle the urgent situations, query resolutions and work together with the customer
  </li>
  <li>
   Improving the operations performance by defining the problems
  </li>
  <li>
   Support the Project Team in finding the value creation projects
  </li>
  <li>
   Lead the development of annual savings targets with the support of LLP management team and through assessment of opportunities and their value
  </li>
  <li>
   Manage the individual processes and functions via direct subordinates by means of coaching, communicating agreed goals and performance standards
  </li>
  <li>
   Monitor progress by means of these goals regularly
  </li>
  <li>
   Handle the KPI meetings with the Service Providers with Delivery Team Supervisor
  </li>
  <li>
   Attend operational reviews with the related parties
  </li>
 </ul>
</div>


<div>We&rsquo;re looking for <b>Transport Planner</b> across our business located in &#304;stanbul!<p>
Let's be the part of our #TogetherUnstoppable team!</p><p>
DHL is a brand with a vision to become &ldquo;The logistics company for the world&rdquo;. Our promise to customers is to provide simplifying services and sustainable solutions and to always demonstrate respect without compromising on results.</p><p>
DHL Supply Chain is providing supply chain management and consulting like warehousing, distribution, managed transportation services and value added services in consumer, retail, life science &amp; healthcare, technology, engineering &amp; manufacturing and automotive sectors. We are active in more than 60 countries and territories, employing around 120,000 people. DHL Supply Chain located in 2400 locations all over the world and manages approx. 23 million m2 storage area.</p><p>
DHL Supply Chain Turkey started its operations in 2000 providing warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics and reverse logistics services. DHL Supply Chain Turkey serving leading companies in consumer, retail, healthcare, automotive, engineering &amp; manufacturing and technology sectors with more than 2000 employees in 370 thousand m2 warehousing space.</p><p><b>
Qualifications:</b></p><ul><li>
At least 1 year experience Logistics or Supply Chain,</li><li>
Problem solving and crisis management in critical daily issues,</li><li>
Microsoft Office Programs knowledge,</li><li>
Minimum Advanced level of English both written and spoken,</li><li>
High customer focus and teamwork spirit,</li><li>
Analytical and problem solving oriented,</li><li>
Systematic and regular work discipline, strong ability to follow,</li><li>
Strong communication skills,</li><li>
Customer-oriented, capable of taking initiative, when necessary,</li></ul><p><b>
Job Description:</b></p><ul><li>
Planning the order in given time window to prevent any delay on delivery,</li><li>
Ensuring an efficient and proactive communication with related parties,</li><li>
Contacting the final customer to request a booking for delivery if needed,</li><li>
Following the delivery process and communicate with customers in order to solve issues about deliveries</li><li>
Defining and contributing to increase operational performance by generating/implementing projects, ideas and solution,</li><li>
Maintain OTM updated with the latest operational data and costs,</li><li>
Supports returns and refusals process from customers to DC,</li><li>
Building and managing the relationship with Customer's Local Contacts; DC Team and Customer Service Team.</li></ul></div>

LLP - Transport Planner

<div>
 We&rsquo;re looking for
 <strong>
  Transport Planner
 </strong>
 across our business located in &Idot;stanbul!
 <br/>
 <br/>
 Let's be the part of our #TogetherUnstoppable team!
 <br/>
 <br/>
 DHL is a brand with a vision to become &ldquo;The logistics company for the world&rdquo;. Our promise to customers is to provide simplifying services and sustainable solutions and to always demonstrate respect without compromising on results.
 <br/>
 <br/>
 DHL Supply Chain is providing supply chain management and consulting like warehousing, distribution, managed transportation services and value added services in consumer, retail, life science &amp; healthcare, technology, engineering &amp; manufacturing and automotive sectors. We are active in more than 60 countries and territories, employing around 120,000 people. DHL Supply Chain located in 2400 locations all over the world and manages approx. 23 million m2 storage area.
 <br/>
 <br/>
 DHL Supply Chain Turkey started its operations in 2000 providing warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics and reverse logistics services. DHL Supply Chain Turkey serving leading companies in consumer, retail, healthcare, automotive, engineering &amp; manufacturing and technology sectors with more than 2000 employees in 370 thousand m2 warehousing space.
 <br/>
 <br/>
 <strong>
  Qualifications:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least 1 year experience Logistics or Supply Chain,
  </li>
  <li>
   Problem solving and crisis management in critical daily issues,
  </li>
  <li>
   Microsoft Office Programs knowledge,
  </li>
  <li>
   Minimum Advanced level of English both written and spoken,
  </li>
  <li>
   High customer focus and teamwork spirit,
  </li>
  <li>
   Analytical and problem solving oriented,
  </li>
  <li>
   Systematic and regular work discipline, strong ability to follow,
  </li>
  <li>
   Strong communication skills,
  </li>
  <li>
   Customer-oriented, capable of taking initiative, when necessary,
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Description:
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Planning the order in given time window to prevent any delay on delivery,
  </li>
  <li>
   Ensuring an efficient and proactive communication with related parties,
  </li>
  <li>
   Contacting the final customer to request a booking for delivery if needed,
  </li>
  <li>
   Following the delivery process and communicate with customers in order to solve issues about deliveries
  </li>
  <li>
   Defining and contributing to increase operational performance by generating/implementing projects, ideas and solution,
  </li>
  <li>
   Maintain OTM updated with the latest operational data and costs,
  </li>
  <li>
   Supports returns and refusals process from customers to DC,
  </li>
  <li>
   Building and managing the relationship with Customer's Local Contacts; DC Team and Customer Service Team.
  </li>
 </ul>
</div>


<div><div>We&rsquo;re looking for <b>Transport Planner</b> across our business located in &#304;stanbul!</div><div>
Let's be the part of our #TogetherUnstoppable team!</div><div><br>
DHL is a brand with a vision to become &ldquo;The logistics company for the world&rdquo;. Our promise to customers is to provide simplifying services and sustainable solutions and to always demonstrate respect without compromising on results.</div><div>
DHL Supply Chain is providing supply chain management and consulting like warehousing, distribution, managed transportation services and value added services in consumer, retail, life science &amp; healthcare, technology, engineering &amp; manufacturing and automotive sectors. We are active in more than 60 countries and territories, employing around 120,000 people. DHL Supply Chain located in 2400 locations all over the world and manages approx. 23 million m2 storage area.<br>
<br>
<b>Qualifications:</b></div><ul><li>Minimum Advanced level of English both written and spoken,</li><li>At least 1 year experience Logistics or Supply Chain,</li><li>Problem solving and crisis management in critical daily issues,</li><li>Microsoft Office Programs knowledge,</li><li>High customer focus and teamwork spirit,</li><li>Analytical and problem solving oriented,</li><li>Systematic and regular work discipline, strong ability to follow,</li><li>Strong communication skills,</li><li>Customer-oriented, capable of taking initiative, when necessary,</li></ul><div><b><br>
Job Description:</b></div><ul><li>Planning the order in given time window to prevent any delay on delivery,</li><li>Ensuring an efficient and proactive communication with related parties,</li><li>Contacting the final customer to request a booking for delivery if needed,</li><li>Following the delivery process and communicate with customers in order to solve issues about deliveries,</li><li>Defining and contributing to increase operational performance by generating/implementing projects, ideas and solution,</li><li>Maintain OTM updated with the latest operational data and costs,</li><li>Supports returns and refusals process from customers to DC,</li><li>Building and managing the relationship with Customer's Local Contacts; DC Team and Customer Service Team.</li></ul></div>

LLP - Inbound Planner

<div><div>We&rsquo;re looking for <b>Planning Specialist</b> across our business located in Maltepe, &#304;stanbul!<br>
</div><div>
Let's be the part of our #TogetherUnstoppable team!<br>
</div><div>
DHL is a brand with a vision to become &ldquo;The logistics company for the world&rdquo;. Our promise to customers is to provide simplifying services and sustainable solutions and to always demonstrate respect without compromising on results.<br>
</div><div>
DHL Supply Chain is providing supply chain management and consulting like warehousing, distribution, managed transportation services and value-added services in consumer, retail, life science &amp; healthcare, technology, engineering &amp; manufacturing and automotive sectors. We are active in more than 60 countries and territories, employing around 120,000 people. DHL Supply Chain located in 2400 locations all over the world and manages approx. 23 million m2 storage area.<br>
</div><div>
DHL Supply Chain Turkey started its operations in 2000 providing warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics and reverse logistics services. DHL Supply Chain Turkey serving leading companies in consumer, retail, healthcare, automotive, engineering &amp; manufacturing and technology sectors with more than 2000 employees in 370 thousand m2 warehousing space.<br>
</div><div><b>
Qualifications:</b></div><ul><li>Preferably bachelor&rsquo;s degree in Industrial Engineering, International Logistics or related fields</li><li>Having knowledge on logistics processes is strong asset</li><li>Able to work under pressure and meet deadlines</li><li>Minimum Upper Intermediate in English both verbal and writing is a must</li><li>Very good command of MS Office tools</li><li>Strong organization and planning skills</li><li>Willing to work cooperatively as a team member</li><li>High customer focus and teamwork spirit</li></ul><div><b><br>
Job Description</b></div><ul><li>Following daily open orders and make sure that about their logistical organization</li><li>Managing 3rd PL firms according to customer needs</li><li>Making a long-term critical part analysis</li><li>Providing the parts to production lines in time without any production loss</li><li>Deciding MOT (mode of transportation) in short-term and long term by optimizing budget cost.</li><li>Optimizing the route definition for under the cross-docking service.</li><li>Managing material flow during contingency or disaster periods, creating alternative flow plans to feed production according to JIT principles</li><li>Making risk and root cause analysis for all supply chain processes and establishing of precautions and emergency plans</li><li>Supporting daily, weekly and monthly reports</li></ul></div><div></div>

LLP - Planning Specialist

Explore 1161+ Customer service and supply chain representative in Istanbul this October. Find roles across top companies and apply now to boost your career.

1161 customer service and supply chain representative jobs IN Istanbul

Customer Service and Supply Chain Representative

LLP - Operations Supervisor

LLP - Operations Supervisor

LLP - Transport Planner

LLP - Transport Planner

LLP - Inbound Planner

LLP - Planning Specialist