account management representative Jobs in Istanbul

account management representative

channel sales manager

customer service

sales specialist

supply chain intern

customer service and supply chain representative

Evonik

<div>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us.
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 <br/>
 <strong>
  Click on the link below to learn what our employees have to say about Evonik:
  <br/>
  <br/>
 </strong>
 https://careers.evonik.com/en/about/meet-the-team/
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 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 The position is limited to one year.
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 <br/>
 <ul>
  <li>
   Provide accurate and timely information to customers before, during and after a transaction to maintain and improve customer relationships.
  </li>
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   Operate and Coordinate Import, Export &amp; Transit transactions with relation to customs regulations
  </li>
  <li>
   Support team in Back-Up, Logistics and Reporting Issues
  </li>
  <li>
   Operate Order Management/Supply Chain and Sample Management
  </li>
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   Working align with the BL and internal (local) business rules
  </li>
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   Work on the customer order process to ensure orders are planned and delivered accurately and efficiently. This includes import, export and transit processes, documentations, sampling and trials and control of customer terms and conditions.
  </li>
  <li>
   Respond to customer enquiries and forward to other departments as required. Be proactive in analysing customer activities to identify recurring problems and recommend solutions to improve customer service and supply chain.
  </li>
  <li>
   Collaborate with head office, internal and external stakeholders and customers on order management, sales, purchasing, customer accounts inquiries and logistics, as required.
  </li>
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   Ensure accurate and timely reporting of all other relevant sales and customer related activities.
  </li>
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   Maintain accurate and up-to-date customer records and ensure accurate data is entered to SAP.
  </li>
  <li>
   Prepare reports for the Business Managers, Head Customer Service / Supply Chain and Head Office.
  </li>
  <li>
   Operate Import/Export/Courier deliveries of samples and complete IVT entries
  </li>
  <li>
   Provide back up support to absent employees as directed. &ensp;&ensp;&ensp;&ensp;&ensp;
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in business administration, customer relations, supply chain management or similar
  </li>
  <li>
   1-3 years relevant work experience
  </li>
  <li>
   Advanced written and spoken English skills
  </li>
  <li>
   Resident on Anatolian side of Istanbul
  </li>
  <li>
   No military service obligation (for male candidates)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Application
  <br/>
  <br/>
 </strong>
 To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at https://careers.evonik.com.
 <br/>
 <br/>
 Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.
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 <strong>
  Your Talent Acquisition Manager:
  <br/>
  <br/>
 </strong>
 Nazli Kaplan
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 <br/>
 Company is
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 <br/>
 Evonik Ticaret Ltd.
</div>


Customer Service and Supply Chain Representative

Goodyear

<div><div><p><b>About Goodyear
</b></p><p></p><p>We&rsquo;re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we&rsquo;re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you&rsquo;re ready to embrace change and make an impact in your career, let&rsquo;s go.
</p><p></p><p><b>Why This Role Matters
</b></p><p></p><p>As a Coordinator Supply Chain (Consumer-Original Equipment), you'll play a key role in our Supply Chain team by handling Original Equipment customer orders and ensuring timely delivery of our products. You will work within an international environment, collaborating daily with colleagues across multiple international locations.
</p><p>This is an excellent opportunity for a detail-oriented professional who is eager to grow and develop a career in the automotive industry and demonstrates strong follow-up skills.
</p><p></p><p><b>What You'll Do
</b></p><div><ul><li><p>Handle customer orders and order to cash related OE customer requests ie . receive the OE customer orders via phone calls, e-mail and process through SAP, act as a liaison between the OE customer s and Goodyear order management and logistics execution to ensure orders are being shipped as per customer requirements, following and managing demand and production signals, preparing weekly/monthly stock and sales reports, take all necessary actions to sell the plan on time.
</p></li></ul></div><div><ul><li><p>Work closely with OE Sales Team , EMEA OE Core team , Warehouse team and act to ensure that the assigned OE customers' requirements are being met
</p></li></ul></div><div><ul><li><p>Work closely with all other Supply Chain associates to cover special requests in compliance with Goodyear standard work procedures
</p></li></ul></div><div><ul><li><p>Maximize OE customer satisfaction by driving the company and supply chain strategy in all dealings with OE customers
 </p></li></ul></div></div><p></p><div><p><b>What You'll Bring
</b></p></div><div><ul><li>Bachelor&rsquo;s degree in a relevant field
</li></ul></div><div><ul><li>2-5 years of experience in Supply Chain, Customer Service or OE Business
</li></ul></div><div><ul><li>Effective communication skills in both written and oral
</li></ul></div><div><ul><li>Proficiency in relevant SAP transactions (order &amp; quality management) &amp; key operational reports in EDW in OTC &amp; Power BI
</li></ul></div><div><ul><li>Proficiency in MS Office applications
</li><li>Fluency in both Turkish and English, written and spoken.
</li></ul></div><div><ul><li>Knowledge in automotive related industries is a plus
</li></ul></div><div></div><div><p>We welcome applicants from a wide range of backgrounds and experiences. Even if you don&rsquo;t meet every listed qualification, we encourage you to apply.
</p><p></p><p>#LI-NF1<br>
</p></div><p></p><p>Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to Goodyear.com .
<br>
<br>
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.</p></div>

Coordinator Supply Chain (Consumer-Original Equipment)

Flora Food Group

<div><div><p><b>About Flora Food Group</b></p>
<p>
We offer consumers a compelling choice in four growing categories: butters and spreads, creams, liquids and cheeses. We hold leadership positions in many of the 100 countries we operate in, with iconic brands including Flora, Becel+ProActiv, Blue Band, Country Crock, I Can't Believe It's Not Butter, Rama, and Violife, together with our local brands and Professional business.</p>
<p>
Global branded food champion Flora Food Group, offers the next generation of delicious, natural, nutritious food. Our products are more affordable and more sustainable than their dairy equivalents.</p></div><br>
<p></p>
<p><b>
Demand Planner</b></p>
<p><b>
About the position</b></p>
<p>
Location: Istanbul, Turkey</p>
<p>
Hybrid</p><br>
<p></p>
<p><b>
So, what does it take to be successful in this role?</b></p>
<p><b>
Key Accountabilities</b></p>
<p>
Planning:</p>
<ul>
<li>Responsible for KPI's as Forecast Accuracy, Forecast Bias, Dispatch Rate and Obsoletes.</li>
<li>Managing appropriate stock levels, driven by forecast improvements.</li>
<li>Manage the demand plan across multiple of markets</li>
<li>Build and run the Sales, Inventory and Operations Planning process (SIOP) including demand planning and the integration of our core business partners such as distributors</li>
<li>Ensure goods movement costs are optimized in order to drive value creation for Flora Food Group and our customers</li>
<li>Manage our inventory profile and ensure the right trade-offs between service levels, cost, and cash</li>
</ul>
<p>Innovation / Relaunches</p>
<ul>
<li>Translate the innovation forecast for the full horizon (0-24 months) in APO.</li>
<li>Represent MCO Supply Chain in Innovation project/ launch meetings for Go to market.</li>
<li>Check feasibility of timings and production capacity of innovations and relaunches.</li>
<li>Translate phasing in and out plan in the planning system in cooperation with the Supply Chain Operations and Customer teams.</li>
</ul>
<p>Business Partnering</p>
<ul>
<li>Establish and maintain strong relationships with Sales, Trade Category Management, Marketing, and Finance business partners for forecast optimization purposes and perfect execution of product launches.</li>
<li>Understanding of the emotion of the business in order to communicate and distribute the correct information to the business (develop a high degree of business sense).</li>
</ul>
<p>Obsoletes Management</p>
<ul>
<li>Provide transparency about potential risks and obsolete regarding innovations, delistings, and relaunches.</li>
<li>Focus on prevention and solving obsoletes (including business approval).</li>
<li>Represent Supply Chain with respect to obsolete related topics.</li>
<li>Develop, build, and source the capabilities to ensure customer satisfaction and our growth targets are delivered in full</li></ul><br>
<p></p>
<p><b>
Skills, experience, and qualifications:</b></p>
<ul>
<li>Analytical, Excel skills are the basics, Power BI the new toolset</li>
<li>Excellent communication skills.</li>
<li>Structured way of working.</li>
<li>Knowledge of demand planning and systems, e.g. SAP/ APO/ IBP / Excel/ Power BI</li>
<li>Operational experience in and knowledge of the Supply Chain</li>
<li>Minimum 3 years of experience in supply chain planning at a leading FMCG company</li>
<li>Fluent in English</li></ul><br>
<p></p>
<p></p><div><p>
We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile. Flora Food Group is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles.</p>
<p><i>
Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias.</i></p>
<p><i>
No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.</i></p></div></div><p></p>

Demand Planner

Güngen Maritime & Trading A/Ş

<div>
 <p>
  Hiring: Logistics Specialist (Maritime &amp;Shipping)
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are seeking a highly organized, proactive, and technology-driven Logistics Specialist to join our team at G&uuml;ngen Denizcilik ve Ticaret A.&Scedil;. Reporting directly to the Logistics Coordinator, the ideal candidate will ensure the timely and efficient delivery of goods, services, and personnel support for our fleet and global offices.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Qualifications
 </p>
 <ul>
  <li>
   Education: Maritime faculty graduate or maritime college degree holder
  </li>
  <li>
   Experience: Minimum 3 years in supply chain or logistics, preferably in the maritime sector
  </li>
  <li>
   Technical Skills: Strong proficiency in AI-powered tools for supply chain optimization, predictive analytics, and process improvement
  </li>
  <li>
   Language: Advanced English grammar and strong verbal communication skills
  </li>
  <li>
   Industry Knowledge: Deep understanding of maritime stakeholders including shipping agents, barge operators, port service providers, and vessel suppliers
  </li>
  <li>
   Preferred Systems Experience: AMOS, ERP platforms, or fleet support management systems
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Main Responsibilities
 </p>
 <ul>
  <li>
   Planning and managing logistics operations with a focus on budget control and cost efficiency
  </li>
  <li>
   Coordinating end-to-end delivery of vessel supplies, technical services, and personnel transfers (crew, inspectors, controllers, etc.)
  </li>
  <li>
   Monitoring and evaluating supplier performance to ensure operational continuity and service quality
  </li>
  <li>
   Finalizing transport operations including documentation, execution tracking, and delivery compliance
  </li>
  <li>
   Working in close integration with Tanker Operations, Technical, Purchasing, and Procurement teams
  </li>
  <li>
   Ensuring order compliance and KPI tracking through AMOS/ERP systems
  </li>
  <li>
   Maintaining full compliance with QSMS standards and KVKK (Personal Data Protection) regulations
  </li>
  <li>
   Supporting continuous improvement initiatives to strengthen supply chain performance and inter-departmental coordination
  </li>
  <li>
   Contributing to AI-driven logistics and digital supply chain innovation
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  What We Offer
 </p>
 <ul>
  <li>
   Complementary Private Health Insurance (Tamamlay&inodot;c&inodot; Sa&gbreve;l&inodot;k Sigortas&inodot;)
  </li>
  <li>
   Access to Company-Provided Electric Vehicle Charging Stations
  </li>
  <li>
   A collaborative and professional environment combining traditional maritime excellence with modern digital logistics
  </li>
  <li>
   The opportunity to play an active role in AI-enhanced supply chain development
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  How to Apply
 </p>
 <p>
  Interested and qualified candidates are invited to apply via: kariyer@gungen.com
 </p>
 <p>
  <br/>
 </p>
 <p>
  #MaritimeLogistics #ShippingJobs #FleetSupply #PortOperations #AMOS #ERP #SupplyChainCareers #IstanbulJobs
 </p>
 <p>
  <br/>
 </p>
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 </p>
</div>


Logistics Specialist

BASF

<div></div><div><div><div><p><b>Location: </b>Ataşehir</p><p><b>
JG: </b>3</p><p>
Would you like to work with us for 6 months for our Customer Service Specialist(Temporary) position?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
QUALIFICATIONS</b></h2></div><div><ul><li>
Degree in logistics, supply chain or other comparable area and ideally first relevant experience</li><li>
Ability to work with MS Office packages; knowledge of SAP S/4 is a plus</li><li>
Strong customer orientation and responsible attitude</li><li>
Fluent Turkish and English language skills both written and spoken</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
RESPONSIBILITIES</b></h2></div><div><ul><li>
Order entry (orders received via Refinity &ndash; follow up on errors if occur)</li><li>
Transmit ordered materials in PR &agrave; create PO towards M&uuml;nster</li><li>
Book goods receipt, once goods arrive in TR</li><li>
Align with GB and customs that customs is done</li><li>
Deliver sales order in company, book goods issue to distributor</li><li>
Contact partner for distributor</li><li>
Sales order related tasks (NC, returns, follow up back orders, price list loading etc.)</li></ul></div></div></div>

Customer Service Specialist (Temporary)

mb marketing

<p><b>Job Description</b></p><p>We are seeking a customer support representative that excels in meeting customers' expectations, from answering questions services to processing situations. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction.</p><p>To be successful as a customer support representative, you should stay informed about service specifications and maintain good relations with customers. Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers.</p><p><b>Customer Support Responsibilities:</b></p><p>Managing incoming calls.</p><p>Building good relationships with customers.</p><p>Resolving complaints and following up on resolutions.</p><p>Support payment service provider</p><p>Management of VOIP systems (Telephony)</p><p>Identifying customers' needs.</p><p>Reporting for different departments</p><p>Following procedures and policies.</p><p>Customer Support Requirements:</p><p>High school diploma or equivalent.</p><p>Excellent English speaking skill</p><p>Excellent Microsoft Word, Excel and Google Docs skill</p><p>Experience in customer service.</p><p>Strong telephone etiquette.</p><p>Familiarity with CRM tools.</p><p>Excellent communication skills.</p><p>İş T&uuml;r&uuml;: Tam zamanlı</p><p>Maaş: 40.000,00TRY - 50.000,00TRY aylık</p><p>Dil:</p><ul><li>İngilizce (Zorunlu)</li></ul>

ENGLISH CONVERSION AGENT

<div><div><b>We&rsquo;re looking for a Project Manager to join our team located in Maltepe, İstanbul!</b></div><p>
Let&rsquo;s be a part of our #TogetherUnstoppable team!</p><p>
DHL is a brand with a vision to become <i>&ldquo;The logistics company for the world&rdquo;</i>. Our promise is to simplify services and offer sustainable solutions while showing unwavering respect and achieving exceptional results.</p><p>
DHL Supply Chain provides end-to-end supply chain management and consultancy services including warehousing, distribution, transportation, and value-added services across consumer, retail, life science &amp; healthcare, technology, engineering &amp; manufacturing, and automotive sectors. Active in over 60 countries and with more than 120,000 employees worldwide, DHL Supply Chain manages approximately 23 million m&sup2; of warehousing space.</p><p>
DHL Supply Chain Turkey started its operations in 2000 providing warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics and reverse logistics services. DHL Supply Chain Turkey serves leading companies in consumer, retail, healthcare, automotive, engineering &amp; manufacturing and technology sectors with more than 2000 employees in 370 thousand m&sup2; warehousing space.</p><div><b>
Qualifications:</b><br>
<ul><li>Preferably bachelor&rsquo;s degree in Engineering, Business Administration, Logistics or related fields</li><li>3&ndash;5 years of experience in project management; logistics experience is a strong asset</li><li>Good knowledge of project management and change methodologies (DePICT and ACT are essential; DMAIC is a plus)</li><li>Experience in both business and IT project delivery is highly valued</li><li>Professional project management certification (PMI PMP, Prince2, IPMA Level C etc.) is desirable</li><li>Minimum Upper Intermediate level in English, both verbal and written, is a must</li><li>Very good command of MS Office tools</li><li>Strong organizational and stakeholder management skills</li><li>Able to work under pressure and manage multiple priorities</li><li>Willing to work cooperatively as a team member</li><li>High customer focus and teamwork spirit</li></ul></div><div><b>
Job Description:</b><br>
<ul><li>Managing the overall planning, execution and delivery of medium to large-scale business or IT projects</li><li>Preparing detailed project plans, schedules, budgets, and resource allocations in line with stakeholder expectations</li><li>Monitoring and reporting project progress while ensuring compliance with DHL project management methodology (DePICT)</li><li>Managing and mitigating risks, handling issues proactively and escalating when needed</li><li>Leading cross-functional project teams and ensuring team engagement and performance</li><li>Driving benefit realization by aligning project outcomes with business goals</li><li>Coordinating stakeholder communication across all levels and functions</li><li>Supporting change management activities in line with ACT methodology</li><li>Providing project documentation and ensuring compliance with governance and quality standards</li><li>Ensuring health &amp; safety standards are maintained throughout the project lifecycle</li></ul></div></div>

LLP Project Manager – TMS of Tomorrow project

Explore 912+ Customer service and supply chain representative in Istanbul this January. Find roles across top companies and apply now to boost your career.