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customer service associate insurance call representative

USLI

<p><b>Job Title: Part-time Customer Service Associate</b></p><p><b>Location: Boise, ID</b></p><p><b>About Us:</b> At USLI, we&rsquo;re not just about insurance &mdash; we are committed to making a difference, both internally and externally. Our community is built upon five values: Caring, Attitude, Respect, Empathy and Energy. Our commitment to these values leads us to make better decisions and furthers our true sense of community. By joining our team, you'll be part of a vibrant organization that values innovation, collaboration, and growth. Here, you&rsquo;ll have the opportunity to shape the future of insurance and make a meaningful impact.</p><p><b>Your Role:</b> You will be the first point of contact for our customers, providing exceptional service to insurance agents and brokers. You will handle a high volume of incoming calls, respond to customer inquiries, and deliver the &quot;USLI Experience&quot; by maintaining a positive and friendly attitude. This role is part-time, subject to a maximum of 29 hours per week, year-round, and is based in Boise, Idaho.</p><p><b>Key Responsibilities:</b></p><ul><li><b>Customer support: </b>Answer a high volume of incoming calls and provide excellent customer service to insurance agents and brokers.</li><li><b>Communication: </b>Occasionally send emails as needed to assist customers with inquiries.</li><li><b>Service excellence: </b>Demonstrate a positive and friendly attitude with every interaction to deliver the &ldquo;USLI Experience.&rdquo;</li><li><b>Learning and application: </b>Learn foundational insurance concepts and apply knowledge to help customers with their needs.</li></ul><p><b>What You&rsquo;ll Bring:</b></p><ul><li><b>Customer service experience: </b>Minimum of two years of customer service experience in any industry.</li><li><b>Bilingual in English and Spanish preferred but not required.</b></li><li><b>Technical skills: </b>Proficiency with computers and Microsoft Office Suite.</li><li><b>Communication skills: </b>Strong verbal and written communication skills, along with problem-solving abilities.</li><li><b>Adaptability: </b>Ability to learn new concepts quickly and apply them to customer interactions.</li><li><b>Dependability: </b>A proactive, reliable approach to work and customer service.</li></ul><p><b>Qualifications:</b></p><ul><li><b>Education: </b>High school diploma required.</li><li><b>Location: </b>Must be able to commute to our Boise, Idaho office daily with the option of 1 remote workday per week.</li><li><b>Schedule: </b>Available to work between 9 a.m. and 6 p.m. MT Monday through Friday for up to 29 hours per week, with a fixed weekly schedule.</li><li><b>Travel requirements: </b>Willing to travel to Wayne, Pennsylvania for the first week of on-site training (9 a.m. to 5 p.m. ET Monday through Friday; travel expenses will be covered).</li><li><b>Note: </b>Undergraduate and graduate students cannot be considered for this role. Please refer to our <b>Student Program page</b>.</li></ul><p><b>Salary Range:</b></p><ul><li><b>Starting hourly rate of $25.75 with eligibility for year-end pay increase and bonus.</b></li><li>Full-time opportunities may be available after a minimum of 18 months for successful candidates.</li></ul><p><b>What We Offer: </b>One of the advantages of working at USLI is the competitive salary and benefits program we offer full-time and eligible part-time employees. Benefits include performance-based triannual bonuses, medical benefits paid at 100% for full-time employees and 80% for eligible part-time employees, a profit-sharing program, free lunch every day while onsite, and more than 450 annual personal and professional development courses. <b>Explore more company benefits</b>.</p><p><b>Why USLI?</b> At USLI, we are committed to fostering a vibrant and inclusive community that celebrates the rich diversity of all ethnicities, nationalities, abilities, genders, gender identities, sexual orientations, ages, religions, socioeconomic backgrounds, and life experiences. We understand the importance of continuous learning, self-reflection, acknowledging our biases, and expanding our perspectives beyond our own. We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a workplace where every individual feels valued, respected, and empowered to contribute at their fullest potential. Join us in building a diverse and inclusive environment where our shared values drive us toward excellence.</p><p>Pay: $25.75 per hour</p><p>Work Location: In person</p>

Customer Service Associate (Insurance Call Representative)

Primary Property Management

<p><i>Maintenance Technician </i><br/>Maintenance Technician</p><p>The Maintenance Technician is responsible for assisting the Property Manager and Maintenance Supervisor in all areas. Specific duties will be assigned under the direct supervision of the Maintenance Supervisor.</p><p>General:</p><ul><li>Assisting in the achievement of the community&rsquo;s annual budget plan</li><li>On-site maintenance functions</li><li>Physical condition of the community</li><li>Upholding all company policies, goals and values</li></ul><p>Maintenance:</p><ul><li>Assist the Maintenance Supervisor and/or perform assigned maintenance tasks in a timely manner</li><li>Make available apartments ready for move-in</li><li>Report any maintenance problems to the supervisor</li><li>Assist supervisor in controlling expenses</li><li>Participate in an ongoing community maintenance and improvement plan</li><li>Follow-up on service requests to assure the highest quality customer satisfaction, and all other duties as may be assigned</li><li>Willing to work a Flexible schedule</li><li>Responsible for meticulous upkeep of grounds, amenities, building exteriors and leasing office, parking lots and other community buildings.</li><li>Remove trash from office areas and apartment community perimeter on a daily basis.</li><li>Assist in spiffing of available apartments and or models.</li><li>Snow Removal</li><li>Report any maintenance concerns for repairs on available apartments, models, clubhouse, and/or common areas to the Maintenance Supervisor.</li><li>Ensures that unsafe conditions are reported and corrected in a timely manner.</li></ul><p>Qualifications:</p><ul><li>Strong commitment to company goals and values</li><li>Perform the tasks assigned in an orderly and timely manner</li><li>Friendly and positive attitude</li><li>Good communicator and listener</li><li>Possess and continually improve the technical skills necessary to perform assigned maintenance</li><li>Possess and continually improve technical skills in all areas of property maintenance</li><li>Be committed to the success of each associate as a member of the team</li><li>Customer Service oriented</li><li>General knowledge of all aspects of maintenance repair and service</li><li>Previous maintenance experience, prefer some prior apartment maintenance experience</li></ul><p>Education:</p><ul><li>High School graduate</li><li>HVAC Certification helpful</li></ul><p>Job Type: Full-time</p><p>Pay: $22.00 - $24.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Ability to Commute:</p><ul><li>Boise, ID 83709 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Boise, ID 83709: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Maintenance Technician

NW Cellular - Metro by T-Mobile Authorized Retailer

<div><div><div><div><div><div><div>Metro by T-Mobile Wireless Retail Sales Associate</div>
<div><b>NW Cellular &ndash; Metro by T-Mobile Authorized Retailer</b></div>
<div>Location: Boise, ID</div>
<div><b>Compensation:</b> Up to $18.00 per hour or more including base hourly rate, commissions, and incentives plus amazing employee benefits and perks.</div>
<div>Full Time</div><br>
<div><b>NW Cellular, </b>a <b>Metro by T-Mobile</b> Authorized Retailer, is jumping into the Milwaukee scene. We are looking for energetic, passionate, and success-driven people to join <b>our Metro by T-Mobile Wireless Retail Sales</b> team. As a <b>Metro by T-Mobile Wireless Retail Sales Associate</b> for NW Cellular your role will be to work with our fantastic customers, educating them on the <b>Metro by T-Mobile</b> Products and Services we offer and guide them through the selection and buying process. The ideal candidate will have experience in retail environments, understand how to do outbound activities to drive customers into our locations, be driven by goals and accomplishments, and be focused on delivering an exceptional customer experience to earn repeat business.</div><br>
<div><b>As a Metro by T-Mobile Wireless Retail Sales Associate for NW Cellular, you will enjoy some great perks:</b></div><br>
<ul><li>Strong base pay and an uncapped commission schedule are designed to reward you for your selling efforts.</li>
<li>Significant opportunities to grow in our company.</li>
<li>Comprehensive Healthcare package including Medical, Dental, and Vision coverage.</li>
<li>Employee discounts on Metro by T-Mobile Wireless Service.</li>
<li>Employee discounts on devices and accessories.</li>
<li>Great and fun working atmosphere.</li>
<li>Significant opportunities to grow in our company.</li>
<li>Win cash and prizes through various sales contests throughout the year.</li></ul><br>
<div><b>As a Metro by T-Mobile Wireless Retail Sales Associate for NW Cellular, you will be:</b></div><br>
<ul><li>Creating the ideal customer experience for each customer, every day.</li>
<li>Assisting new and existing customers throughout the sales process.</li>
<li>Educating our customers on all the Metro by T-Mobile Products and Services we offer.</li>
<li>Producing sufficient sales to meet and exceed company and location production standards.</li>
<li>Handling all customer situations as trained to completely satisfy customers&rsquo; needs.</li>
<li>Assisting the Store Manager in tasks assigned to you personally or the team.</li>
<li>Completing all required training as directed by Metro by T-Mobile and NW Cellular.</li>
<li>Setting an example of personal and professional conduct for employees and others.</li>
<li>Developing your professional skills to take on additional responsibilities that would lead to career advancement opportunities at NW Cellular.</li></ul><br>
<div><b>At NW Cellular </b>we require our Metro by T-Mobile Wireless Retail Sales Associates candidates to have the following skills and experience:</div><br>
<ul><li>1+ years of experience in a similar role in a retail environment, preferably with Metro by T-Mobile or other Wireless business.</li>
<li>Highschool Diploma or equivalent is preferred.</li>
<li>Bilingual is a huge PLUS!</li>
<li>Enthusiasm for retail, wireless technology and products, and customer service.</li>
<li>Ability to travel to our various locations in your assigned district as our business needs dictate.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Be self-motivated and goal-oriented.</li>
<li>Strong attention to detail and accuracy.</li>
<li>Able to work evenings, weekends, and holidays with a flexible schedule.</li>
<li>Must be 18 years of age or older and able to provide proof of work eligibility in the US.</li>
<li>Must be willing to submit to a background check.</li>
</ul>
<div><b>NW Cellular Corporation</b> is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.</div></div></div></div></div></div></div>

Wireless Retail Sales Associate

Summit School Services LLC.

<div><div><div><div><p>Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.</p></div></div><div></div><div><b><br>
Responsibilities:</b></div><ul><li>
Produce and maintain a master record of all routes and provide operating copies daily</li><li>
Read and keep up to date with all documents relating to the routing program. (Manuals, updates, maps, etc.)</li><li>
Produce and maintain cost efficient and timely routes</li><li>
Meet all deadlines relating to schedules set up for the routing process</li><li>
Coordinate with Dispatch to establish route standards for time and miles</li><li>
Provide excellent customer service when working directly with customers, parents and employees</li><li>
Produce and maintain a written record of problems related to the routing program on a daily basis with clean copies to the General Manager weekly</li><li>
Maintain the work area in a neat and professional condition daily</li><li>
Maintain a professional appearance</li><li>
Ability to work well under pressure</li><li>
Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager</li><li>
Other duties as assigned</li></ul><div>
Company name is: Durham School Services</div></div><p></p><p><b><br>
Qualifications</b></p><p></p><div><br>
<ul><li>
High school diploma or GED</li><li>
Previous dispatch experience is preferred; bi-lingual abilities a plus</li><li>
Ability to organize and prioritize time to balance conflicting demands related to customer care and routing.</li><li>
Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal &amp; telephone skills).</li><li>
Ability to problem solve in an effort to meet schedule requirements</li><li>
Ability to operate two-way and emergency radio systems</li><li>
Ability to use office machines (fax, scanner, copier, zip drive, telephone system)</li><li>
Ability to use Microsoft Office Program and computerized routing software.</li><li>
Verbal communication skills to provide effective advice and interpretation that are readily understandable.</li><li>
Written communication skills to prepare materials and reports</li><li>
Customer service skills to provide excellence in customer service to internal and external stakeholders</li></ul><p></p><p><i><br>
Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers.</i></p><p><i>
We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan.</i></p><p><i>
At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.</i></p><p><i>
Summit School Services LLC&rsquo;s independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer</i></p><p><i>
The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.</i></p></div></div>

Router

Bilingual Wireless Retail Sales Associate

Kurita America Inc.

<div>Overview:
<div>
Kurita America is part of the Kurita Group, one of the leading water solutions providers in the world. Established in 1949, the Kurita Group is comprised of an international network of approximately 8000 employees located in 18 countries.</div><div></div><div><br>
Located in Minneapolis, MN, Kurita America brings innovations to market through a holistic water management approach, incorporating state-of-the art equipment, chemistries, engineering, and services to conserve natural resources for a better, more sustainable world. Kurita&rsquo;s corporate philosophy is to study the properties of water, master them and create an environment in which nature and humanity are in harmony.</div><div></div><div><br>
Operates and maintains water treatment facilities (water purification (RO/DI), waste treatment (general, fluoride, and sludge waste), fume and particle scrubbers, vacuum systems, chemical supply units, pumps, and controllers) at customer site. In addition, duties include referring technical issues to the manager and assisting with resolution. Travel to support new business and support current customers water treatment.</div><div></div><div><br>
Title: Field/Commissioning Technician</div><div>
Location: Boise, Idaho
</div><div>Compensation: $26 to $32/hr</div><div>
Travel: 11 to 49%</div>
Responsibilities:
<div>
Operation:</div><ul><li>
Makes rounds of the facility to ensure equipment is in proper running order.</li><li>
Loads and unloads chemicals.</li><li>
Stages and Change out filters.</li><li>
Monitors system parameters.</li><li>
Responds/reconciles system alarms and performs system adjustment for waste processing.</li><li>
Performs weekly and monthly safety checks.</li><li>
Takes water samples from various facility locations and test and analyzes water qualities.</li></ul><div>
Maintenance:</div><ul><li>
Installs and replaces consumable parts as scheduled or as necessary.</li><li>
Maintains maintenance logs.</li><li>
Performs housekeeping of the work area such as hosing and removing trashes/leak pads.</li></ul><div>
Data Entry:</div><ul><li>
Responsible for maintaining a clean and safe working area.</li><li>
Enters all necessary data into computers to produce the daily, weekly, and monthly reports.</li><li>
Logs readings of rounds daily basis and creates the spreadsheet based on the logs.</li></ul><div></div><div><br>
Commissioning Technician:</div><ul><li>
Perform scheduled and un-scheduled maintenance of equipment and associated sub-assemblies as assigned to established guidelines.</li><li>
Read and review blueprints, plans, specifications, and other documentation to prepare for startup or service.
</li><li>Build relationships with both external customers and Kurita America Sales Representatives and Supplier in a professional manner through solution-oriented communications and service, providing both on-site and telephone support.</li><li>
Work with engineering, project management, Equipment and Engineering Production, Field Sales, and management groups to resolve identified and/or escalated problems.</li><li>
Complete all required service reports, repair records, warranty work records and maintenance performed records in timeframes and formats determined by Kurita America.</li><li>
Properly document, process, label, and return all defective parts resulting from service or commissioning work.</li></ul><div></div><div><br>
Other Miscellaneous:</div><ul><li>
Interface with customers as necessary.</li><li>
Organizes the parts warehouse/storages.</li><li>
Seeks constant improvement, more efficient and less expensive ways and means in work processes.</li><li>
Reviews and advises management on overall business conditions.</li><li>
Performs special projects and other miscellaneous duties as assigned by supervisors</li><li>
Maintains high ethical standards in the workplace.</li><li>
Reports all irregular issues and problems to supervisors for solution.</li><li>
Maintains good communication with supervisors, office staff members and outside contacts.</li><li>
Complies with all company policies and procedures.</li><li>
Responsible for maintaining a clean and safe working area.</li><li>
Available to cover shifts as needed with proper notice.</li><li><div>
Performance of other duties as assigned.</div></li></ul>
Qualifications:
<div><b>
Essential Job Dimensions:</b><br>
Accuracy, Analysis, Attention to Detail, Attendance &amp; Punctuality, Clerical, Communication in English (read, speak, write), Confidentiality, Customer Service, Dependability/Reliability, Delegation, Diplomacy, Facilities Management, Listening &amp; Understanding, Math Skills, Multi-Tasking, Personal Computer Usage, Problem Solving, Product Knowledge, Team Participation, Time management, Technical Communication.</div><div></div><div><b><br>
Education and Work Experience:</b></div><div>
One year certificate from college or technical school; or associate degree in a technical field or equivalent is preferred or three (3) to five (5) years&rsquo; experience in a related field or an equivalent combination of education and experience.</div><div></div><div><br>
Must be able to travel 11%-49% of the time in the U.S and Canada.</div><ul><li>
Mechanical Service experience and/or HVAC service experience preferred.</li><li>
Must be able to read and follow SOPs, blueprints, manuals and other technical materials.</li></ul><div><b>
Tools &amp; Equipment:</b></div><ul><li>
Protective equipment including face shield, safe glasses, chemical gloves, ear plugs, acid aprons, hardhats, boots, tyvex suits, etc.</li><li>
General office equipment including phones, fax, copier, personal computer, scanner, etc.</li><li>
Software includes the use of Windows operating system, MS Office.</li><li>
Mechanical tools for starting up equipment.</li></ul><div></div><div><b><br>
Certificates/Licenses:</b></div><ul><li>
OSHA 10 or 30 Preferred.</li></ul><div><br>
</div><div>Physical and Mental requirements: Being able to do the following in a safe and effective manner.</div><div></div><div><br>
Work Environment:</div><div>
The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.</div><div>
Work is performed mostly in an industrial environment. Incumbent is subjected to wet or humid including outdoor conditions with extremes of heat and cold, mechanical or moving parts, being in high, precarious places, exposure to fumes or airborne particles, risk of electrical shock and vibration.</div><div></div><div><b><br>
 </b><b>Equal Opportunity Employer, including Veterans and Individuals with Disabilities</b></div></div>

Field Electrical and Commissioning Technician

Hire Evolution Consulting

<div><p><b>Job Summary</b></p><p>
IT Service Support - Boise, ID</p><p>
Full-time, Contract, 1 year to start with the strong possibility of an extension</p><p>
Hybrid | Boise, ID, United States (Must be onsite 1 day per week)</p><p><b><br>
The Opportunity</b></p><p>
You will be the support professional for the end-user clients. Hybrid role (remote and 1 day per week onsite in Boise). Must have a strong customer service approach and be personable and accommodating.<br>
</p><p><br>
<b>Responsibilities</b></p><ul><li><p>
Respond to IT service requests and incidents with timely resolution.</p></li><li><p>
Troubleshoot desktops, handhelds, desktop PC, network customers and network printers for MS Office, Adobe and in-house systems.
</p></li><li><p>Supports issues via chat, email and phone call.
</p></li><li><p>Good usage of Windows 10/VDI/MS 365, Mobile devices, and Line of Business apps</p></li><li><p>
Monitor IT service metrics and report on ticket status and resolution times.</p></li><li><p>
Must have previous experience using Active Directory Tools, group policy, etc.
</p></li><li><p>Escalate complex problems to senior IT staff or vendors as needed.</p></li><li><p>
Assist with onboarding and offboarding of employees, including access provisioning.</p></li><li><p>
Support remote and hybrid staff to ensure consistent service quality.</p></li><li><p>
Communicate service status and updates to users and stakeholders.</p></li><li><p>
Document issues and solutions in the knowledge base for future reuse.</p></li><li><p>
Maintain asset inventory and track hardware/software lifecycle.</p></li><li><p>
Assist with IT security practices, including password hygiene and endpoint protection.</p></li><li><p>
Identify opportunities to improve processes and tooling to increase efficiency.</p></li></ul><p><b><br>
Experience/Qualifications</b></p><ul><li><p>
At least 1+ year of help desk support experience in a fast-paced large institution environment such as healthcare, financial services or tech.
</p></li><li><p>Perference for those who work independently and are customer focused.
</p></li><li><p>Proficient in incident response, ticketing, and SLA adherence.</p></li><li><p>
Fundamental hardware, software, and network troubleshooting for end users.</p></li><li><p>
Ability to support remote/hybrid staff and ensure consistent service quality.</p></li><li><p>
Security hygiene practices, including password management and endpoint protection.</p></li><li><p>
Must be able to undergo a background check and drug screen.</p></li><li><p>
Willing to show proof of up to date vaccinations or willing to get boosters.
</p></li><li><p>There will be a virtual panel interview.
</p></li><li><p>Able to start quickly.<br>
<br>
</p></li></ul>#Workwolf</div>

IT Service Support - Boise, ID

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