customer service representative

customer support analyst Jobs in Washington

customer support analyst

front desk associate

mobile associate, store-in-store - retail sales Jobs in Washington

pharmacy customer service associate Jobs in Washington

pharmacy customer service associate

customer service associate

Domino's

<div><b>Job Description</b><p><br>
Customer Service Representative</p><p></p><p><br>
Duties &amp; Responsibilities:</p><p></p><p><br>
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.</p><p></p><p><br>
Your job responsibilities would include (but are not limited to):</p><p></p><p><br>
Greeting customers and taking orders with a smile!</p><p>
Operating the cash register and collecting payment from customers.</p><p>
Making consistent products within Domino&rsquo;s Pizza guidelines.</p><p>
Maintaining a clean and organized work environment from our customer&rsquo;s viewpoint.</p><p>
Always maintain a professional appearance in compliance within the Domino's Pizza Grooming Standards.</p><p></p><p><br>
What are we looking for?</p><p>
A fun and friendly person, who is comfortable talking to strangers.</p><p>
A team player who is punctual and has a positive attitude!</p><b><br>
Qualifications</b><p><br>
Must be 16 years or older. No experience necessary.</p><b><br>
Additional Information</b><p><br>
All your information will be kept confidential according to EEO guidelines.</p></div>

Customer Service Rep (09101) - 293 E Telegraph St

Hollywood Casino

<div>WE&rsquo;RE CHANGING ENTERTAINMENT. COME JOIN US.:<div></div><div><br>
We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.</div><div></div><div><br>
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits&mdash;such as day-one medical coverage, 401(k) matching, and annual performance bonus&mdash;may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.</div><div></div><div><br>
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.</div><br>
<div></div>
WE LOVE OUR WORK.:
<ul><li><div>
Delivered exceptional guest service by greeting guests and creating a welcoming dining experience.</div></li><li><div>
Managed seating arrangements, waitlists, and reservations to maximize table utilization and minimize guest wait times.</div></li><li><div>
Coordinated restaurant flow by assigning server sections and balancing guest seating.</div></li><li><div>
Operated the point-of-sale (POS) system, accurately processing cash, credit, and complimentary transactions.</div></li><li><div>
Maintained accountability for cash handling and ensured compliance with financial control procedures.</div></li><li><div>
Assisted guests with menu selections by providing knowledge of food, beverages, pricing, and promotions.</div></li><li><div>
Resolved guest concerns professionally while maintaining high service standards.</div></li><li><div>
Supported servers and bussers by assisting with table maintenance, beverage refills, and guest requests.</div></li><li><div>
Ensured dining and service areas remained clean, organized, and compliant with company standards.</div></li><li><div>
Promoted casino events, promotions, and amenities while providing guests with directions throughout the property.</div></li><li><div>
Answered phone inquiries professionally and assisted with guest reservations and questions.</div></li><li><div>
Supervised restaurant operations in the absence of management, ensuring efficient service and team coordination.</div></li><li><div>
Adhered to company policies, procedures, and confidentiality standards while maintaining a positive guest experience.</div></li></ul>
BRING US YOUR BEST.:
<ul><li>Provided exceptional customer service in a fast-paced, high-volume hospitality environment.</li><li>
Accurately processed cash, credit, and complimentary transactions while maintaining financial accountability.</li><li>
Operated point-of-sale (POS) systems with speed and accuracy.</li><li>
Utilized strong verbal and written communication skills to effectively assist guests and collaborate with team members.</li><li>
Built positive relationships with guests and coworkers through professionalism and outstanding interpersonal skills.</li><li>
Maintained strict confidentiality and handled sensitive information with discretion.</li><li>
Applied basic mathematical skills to accurately process transactions and balance cash drawers.</li><li>
Demonstrated flexibility by working evenings, weekends, holidays, and overtime as needed.</li><li>
Thrived in a fast-paced environment by remaining organized, proactive, and solution-oriented.</li><li>
Collaborated with cross-functional teams to ensure efficient daily operations and an exceptional guest experience.</li><li>
Adapted quickly to changing priorities while maintaining a high level of accuracy and professionalism.</li></ul>
STAY IN THE GAME. FOLLOW US.:
<div>
We&rsquo;ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino&reg;.</div><div></div><div><br>
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability &mdash; for our community, our team members, our vendors, and our planet.</div><div></div><div><br>
We're changing entertainment. <b>Follow us.</b></div><div></div><div><b><br>
Equal Opportunity Employer</b></div><br>
<div></div>
STARTING SALARY: $14 an hour</div>

Host/Cashier (Full-Time)

General Dynamics Information Technology

<div></div><div><div><div>Clearance Level
<div>Other</div>
</div><div></div><div>Category
<div>Technical Support Services</div>
</div><div></div><div>Location
<div>Washington, District of Columbia</div>
<i>(</i><i>Onsite Workplace</i><i>)</i>
</div><div>
</div></div><div><div>Key Skills For Success
</div><div><p>Desktop Computers</p>
</div><div><p>Laptops</p>
</div><div><p>Remote Support</p>
</div><div><p>Technical Support</p>
</div><div><p>Troubleshooting</p>
</div></div><div></div><div><div><div><div><div><div>
</div></div></div><div><h5 class="jobSectionHeader"><b>REQ#:</b><b> </b><b>RQ222391</b></h5>
<h5 class="jobSectionHeader"><b>Public Trust:</b><b> </b><b>BI Full 6C (T4)</b></h5>
<h5 class="jobSectionHeader"><b>Requisition Type:</b><b> </b><b>Regular</b></h5>
<h5 class="jobSectionHeader"><b>Your Impact</b></h5>
<p>Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being and support of U.S. citizens.</p>
<h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div>HELP DESK TECHNICIAN V &ndash; EXECUTIVE SUPPORT TEAM LEAD
<p>Advance the mission while advancing your career. Join GDIT as a Help Desk Technician V and lead a high-performing Executive Support Team delivering white-glove, mission-critical IT services to senior executives, VIP stakeholders, and agency leadership. In this role, you will oversee executive support operations, drive service excellence, and ensure technology services remain aligned with mission objectives within a secure federal environment.</p>
MEANINGFUL WORK AND PERSONAL IMPACT
<p>As a Help Desk Technician V, the work you'll do at GDIT will directly support the mission of the U.S. Department of Education by ensuring executive leadership maintains uninterrupted access to the technology, communications, and collaboration platforms required to lead the Department and serve the American public.</p>
<p>You will play a critical leadership role in managing executive support operations, resolving high-priority technical issues, and driving operational improvements across a complex enterprise environment.</p>
<ul><li><p>Lead and mentor a 4&ndash;6-person Executive Support Team responsible for providing white-glove technical support to senior executives, political appointees, SES personnel, and VIP stakeholders.</p>
</li><li><p>Manage team scheduling, workload distribution, queue health, escalations, and SLA performance to ensure exceptional customer service delivery.</p>
</li><li><p>Collaborate with Service Desk, Engineering, Cybersecurity, Telecommunications, Network Operations, and Field Support teams to resolve complex technical issues and support mission-critical initiatives.</p>
</li><li><p>Drive continuous service improvement through ITIL-based processes, operational reporting, knowledge management, and trend analysis.</p>
</li><li><p>Utilize Microsoft 365, Windows 10/11, Azure Active Directory, ServiceNow, Microsoft Teams, Teams Phone, Intune, MECM/SCCM, VTC platforms, endpoint security tools, and enterprise collaboration technologies.</p>
</li></ul>KEY RESPONSIBILITIESTeam Leadership &amp; Operations
<ul><li><p>Lead, mentor, and develop Executive Support personnel.</p>
</li><li><p>Manage ticket queues, escalations, service metrics, and operational priorities.</p>
</li><li><p>Develop and maintain SOPs, runbooks, and executive support procedures.</p>
</li><li><p>Coordinate executive event support, travel support, and high-visibility technology engagements.</p>
</li><li><p>Provide executive-level communications during incidents and service disruptions.</p>
</li></ul>Executive &amp; VIP Support
<ul><li><p>Deliver white-glove support for executive offices and VIP customers.</p>
</li><li><p>Support Windows 10/11, Microsoft 365, Outlook, Teams, and mobile devices.</p>
</li><li><p>Configure and support Microsoft Teams Rooms, Zoom, Webex, and VTC technologies.</p>
</li><li><p>Support Teams Phone, VoIP services, call routing, voicemail, and delegation services.</p>
</li><li><p>Provide conference room and executive boardroom technology support.</p>
</li></ul>Identity, Endpoint &amp; Device Management
<ul><li><p>Manage user provisioning, onboarding, offboarding, and access management.</p>
</li><li><p>Support Active Directory, Azure AD, Group Policy, and hybrid identity environments.</p>
</li><li><p>Administer endpoint management platforms including Intune, MECM/SCCM, and JAMF.</p>
</li><li><p>Support endpoint compliance, patching, software deployment, and lifecycle management.</p>
</li><li><p>Coordinate hardware repair, warranty services, and vendor support engagements.</p>
</li></ul>Network, Security &amp; Compliance
<ul><li><p>Troubleshoot network connectivity, VPN, MFA, DNS, DHCP, wireless, and remote access issues.</p>
</li><li><p>Support endpoint security solutions including Microsoft Defender for Endpoint, CrowdStrike, and Tanium.</p>
</li><li><p>Partner with cybersecurity teams on vulnerability remediation and incident response activities.</p>
</li><li><p>Maintain compliance with federal security standards, agency policies, and access control requirements.</p>
</li><li><p>Support HSPD-12/PIV processes and continuity of operations (COOP) activities.</p>
</li></ul>ITSM &amp; Continuous Improvement
<ul><li><p>Operate within ServiceNow and ITIL-based service management processes.</p>
</li><li><p>Analyze ticket trends, service metrics, and operational performance indicators.</p>
</li><li><p>Develop KPI dashboards and executive reporting.</p>
</li><li><p>Recommend workflow improvements and knowledge management enhancements.</p>
</li><li><p>Ensure Section 508 accessibility compliance for supported technologies and services.</p>
</li></ul>WHAT YOU'LL NEED TO SUCCEEDEducation
<ul><li><p>Associate of Arts (AA) or Associate of Science (AS) degree in Information Technology, Computer Science, or related field.</p>
</li><li><p>Equivalent combination of education and experience may be considered.</p>
</li></ul>Experience
<ul><li><p>8+ years of related IT support experience (Service Desk, Deskside Support, VIP/Executive Support, or similar).</p>
</li><li><p>2+ years leading a technical support team in a high-touch customer environment.</p>
</li><li><p>Experience supporting senior executives, agency leadership, or VIP customers.</p>
</li><li><p>Federal government experience preferred.</p>
</li></ul>Technical Skills
<ul><li><p>Windows 10/11 Administration</p>
</li><li><p>Microsoft 365 (Outlook, Teams, OneDrive, Office Applications)</p>
</li><li><p>Active Directory and Azure Active Directory</p>
</li><li><p>Group Policy Administration</p>
</li><li><p>Microsoft Teams Phone and VoIP Technologies</p>
</li><li><p>ServiceNow or comparable ITSM platform</p>
</li><li><p>Intune, MECM/SCCM, JAMF</p>
</li><li><p>VPN and Remote Access Technologies</p>
</li><li><p>Mobile Device Support (iOS and Android)</p>
</li><li><p>Endpoint Security Solutions (Microsoft Defender, CrowdStrike, Tanium)</p>
</li><li><p>Network Troubleshooting (DNS, DHCP, Routing, Wireless)</p>
</li></ul>Collaboration &amp; Communication Technologies
<ul><li><p>Microsoft Teams Rooms</p>
</li><li><p>Zoom</p>
</li><li><p>Webex</p>
</li><li><p>VTC and A/V Conference Room Systems</p>
</li><li><p>Executive Boardroom Technology Support</p>
</li></ul>Security Clearance Level
<ul><li><p>Ability to obtain and maintain a Public Trust clearance.</p>
</li></ul>U.S. Citizenship RequiredRole Requirements
<ul><li><p>Exceptional executive-level customer service and communication skills.</p>
</li><li><p>Strong leadership, mentoring, and team development capabilities.</p>
</li><li><p>Ability to perform root cause analysis and drive issue resolution under pressure.</p>
</li><li><p>Ability to work onsite within a federal environment.</p>
</li><li><p>Ability to participate in after-hours support, executive events, and on-call rotations as required.</p>
</li></ul>GDIT IS YOUR PLACE
<p>At GDIT, the mission is our purpose, and our people are at the center of everything we do.</p>
<ul><li><p>Growth: AI-powered career tools that identify career development opportunities and learning paths.</p>
</li><li><p>Support: Internal mobility programs focused on helping you achieve your career goals.</p>
</li><li><p>Rewards: Comprehensive benefits and wellness packages, 401(k) with company match, competitive compensation, and paid time off.</p>
</li><li><p>Community: Award-winning culture of innovation and a military-friendly workplace.</p>
</li></ul>OWN YOUR OPPORTUNITY
<p>Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your commitment to service excellence. Join a team dedicated to supporting executive leadership and advancing the mission of the Department of Education through exceptional technology support and operational excellence.</p>
</div></div><p></p><div><div><div><h3 class="jobSectionHeader"><b>Work Requirements</b></h3>
</div></div><div></div><div><div>Years of Experience
<p>8 + years of related experience</p>
<ul><li>may vary based on technical training, certification(s), <b><i>or</i></b> degree</li></ul>
</div><div></div><div>Certification
<p>ITIL 4 Foundation | PeopleCert - PeopleCert</p>
</div><div></div><div>Travel Required
<p>Less than 10%</p>
</div><div></div><div>Citizenship
<p>U.S. Citizenship Required</p>
</div></div></div></div><div><h3 class="jobSectionHeader"><b>Salary and Benefit Information</b></h3>
<p>The likely hourly rate for this position is between $34.74 - $47.00. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
</p>
<h3 class="jobSectionHeader"><b>Our Identity Verification Process</b></h3>
<p>As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.</p>
<h3 class="jobSectionHeader"><b>About Our Work</b></h3>
<div></div><p>We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.</p>
<p>Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</p>
<p><i>Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</i></p></div></div></div></div>

Team Lead Help Desk Technician V (Executive/VIP Support) DC Metro Area

Maplewood Senior Living

<p></p><div><p><b>Job Title: </b>Wellness Nurse Supervisor<br>
<b>Location: </b>Washington, DC<br>
<b>Employment Type: </b>Part Time<br>
<b>Salary Range: </b>$38.00 - $40.00<br>
<b>Department: </b>Healthcare</p>
<p><b>
About Us:</b>
<br>
Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.</p>
<p>
Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day. If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise. Join us and help shape the future of senior living!</p>
<p><b>
Position Summary:</b><b> </b>The Resident Services Nurse (Licensed Practical Nurse) is responsible for assisting the Resident Services Director with the overall implementation, delivery, and coordination of Resident Care Services at the Community.</p>
<p><b>
Essential Functions:</b></p>
<ul>
<li>Supervise Resident Services Department associates, including C.N.A.&rsquo;s (Resident Services Assistants).</li>
<li>Assist in supervising the medication program and assist the residents with self-administration of medication.</li>
<li>Maintain positive relations with residents, families and physicians.</li>
<li>Report any significant incidents and/or changes in the residents needs to the Executive Director/Resident Services Director.</li>
<li>Support the completion of resident assessments and service plans.</li>
<li>Assist with clinical assessments/recertification&rsquo;s per ALSA requirements.</li>
<li>Support Resident Services Director in hiring for and managing performance within the department.</li>
<li>Assist in the training and participate in orientation of new associates.</li>
<li>Attend and participate in scheduled in-service programs, training programs and associate meetings.</li>
<li>Assist with scheduling and staffing of Resident Services Assistants as needed.</li>
<li>Providing coaching and mentoring to Resident Services Department associates as needed.</li>
<li>Support residents and families as needed to ensure high level of customer satisfaction.</li>
<li>Assist with supervision of RSA staff during provision of care.</li>
<li>May perform other duties as assigned.</li>
</ul>
<p><b>Communication:</b></p>
<ul>
<li>Communicates effectively with supervisor and other staff.</li>
<li>Ability to maintain positive working relationships with residents, their families, peers and other staff members</li>
<li>Encourages positive work environment.</li>
</ul>
<p><b>Education/Experience/Licensure/Certification:</b></p>
<ul>
<li>Licensed Practical Nurse currently licensed to practice in the appropriate state(s).</li>
<li>Basic first aid and CPR certification.</li>
<li>Two years full time or full time equivalent clinical experience.</li>
<li>Experience in assisted living or long-term care setting preferred.</li>
<li>Experience and/or special interest working with seniors.</li>
</ul>
<p><b>Why You&rsquo;ll Love Working With Us:</b></p>
<ul>
<li>Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.</li>
<li>HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.</li>
<li>Growth Opportunities: We promote and foster career development and continuous learning.</li>
<li>Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace.</li>
<li>Competitive Comp and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!</li>
</ul><p></p><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

LPN Wellness Nurse - Part Time 7am-3pm

Montage International

<div><p>Live Your Passion. Add Your Magic.
</p><div><div><div><div><p>At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.</p><p></p><p>
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.</p><p></p><p><b>
If you are an internal applicant, please log into Workday and apply for your application to be considered.</b></p><p><b>
Please </b><b>Click Here</b><b> </b><b>to apply internally.</b></p></div></div></div></div><p></p><div><div><p>
At Pendry, It&rsquo;s All Because of YOU!</p></div><p></p><div><p><b><br>
Server</b></p></div><p></p><div><p><br>
Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry, we know our success is all because of you. Here, you&rsquo;re not just an associate but a passionate creator of authentic, personalized experiences. You&rsquo;ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it&rsquo;s a way of life. Don&rsquo;t just imagine the possibility&mdash;join us.</p></div><p></p><div><p><b><br>
Your</b><b> </b><b>Journey</b></p></div><div><ul><li><p>
Ensure food and beverages are being served in a professional and timely manner</p></li></ul></div><div><ul><li><p>
Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions.</p></li></ul></div><div><ul><li><p>
Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff.</p></li></ul></div><div><ul><li><p>
Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options.</p></li></ul></div><div><ul><li><p>
Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly.</p></li></ul></div><div><ul><li><p>
Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience.</p></li></ul></div><div><ul><li><p>
Adhere to all cleaning and safety standards</p></li></ul></div><div><ul><li><p>
Attend daily pre-shift meeting</p></li></ul></div><div><ul><li><p>
Consistently follow the food &amp; beverage sequence of service with the utmost attention to detail</p></li></ul></div><div><ul><li><p>
Deliver on guests&rsquo; expectations and have the desire to create WOW moments</p></li></ul></div><div><ul><li><p>
Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs</p></li></ul></div><p></p><div><p><b><br>
About</b><b> </b><b>You</b></p></div></div><div><div><ul><li><p>
You are passionate about spirits, wine, and food</p></li></ul></div><div><ul><li><p>
You are personable and love engaging with guests</p></li></ul></div><div><ul><li><p>
You are open to learning, developing, and growing both yourself, personally, and helping others do the same</p></li></ul></div><div><ul><li><p>
You are trustworthy and have integrity</p></li></ul></div><p></p><div><p><b><br>
Must</b><b> </b><b>Haves</b></p></div><div><ul><li><p>
Ability to work a flexible schedule, including weekends and holidays</p></li></ul></div><div><ul><li><p>
Ability to collaborate in a team environment</p></li></ul></div><div><ul><li><p>
Basic communication skills</p></li></ul></div><div><ul><li><p>
One year minimum of experience in food and beverage operations, a plus</p></li></ul></div><div><ul><li><p>
Prior micros or other systems experience, a plus</p></li></ul></div><div><ul><li><p>
Luxury hotel experience, a plus</p></li></ul></div><p></p><div><p><b><br>
You</b><b> </b><b>Will</b><b> </b><b>Enjoy</b></p></div><div><ul><li><p>
Free meals</p></li></ul></div><div><ul><li><p>
Free uniforms and cleaning</p></li></ul></div><div><ul><li><p>
Ongoing community outreach events</p></li></ul></div><div><ul><li><p>
Hotel discounts</p></li></ul></div><div><ul><li><p>
Associates&rsquo; events throughout the year</p></li></ul></div><div><ul><li><p>
Healthcare benefits</p></li></ul></div></div><div><div><ul><li><p>
401k retirement plan with company matching</p></li></ul></div><p></p><div><p><b><br>
Physical</b><b> </b><b>Requirements</b></p></div><div><ul><li><p>
Ability to stand and exercise mobility for extended periods of time during your scheduled shift</p></li></ul></div><div><ul><li><p>
Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift</p></li></ul></div><div><ul><li><p>
Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis</p></li></ul></div><p></p><div><p><br>
At Pendry, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer &ndash; veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.</p></div></div><p></p><p>
The pay scale for the Server Part-Time position is $12.00 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions.</p><p></p><p><i>
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.</i></p></div>

Server - Part Time

TechAnax LLC

<p>Company Overview<br/>TechAnax LLC is a Service Disabled Veteran Owned Small Business (SDVOSB) dedicated to delivering innovative and reliable information technology solutions. We pride ourselves on upholding core values of integrity, trust, respect, and accountability while providing customized services across various IT domains</p><p><b>Availability: </b>Immediate<br/><b>Clearance: </b>Ability to obtain and maintain required USDA security credentials<br/><b>Customer: </b>USDA<br/><b>Work Site: </b>On-site support at USDA facilities</p><p><b>Work Schedule:</b> Monday&ndash;Friday, 8:00 AM&ndash;4:30 PM<br/><b>The Contract Period of Performance:</b></p><p><b>Travel: </b>Minimal/As required<br/><b>Work Level:</b> Tier 2 IT Support Specialist<br/><b>Must be USA Citizen: </b>Yes</p><p><b>Salary</b>: $54,000-$60,000</p><p><b>Position Overview:</b><br/>The Tier 2 IT Support Specialist provides advanced technical support to USDA customers by resolving complex hardware, software, and network-related issues escalated from Tier 1 service desk teams. This position serves as a key technical resource, providing on-site support, troubleshooting, incident resolution, and request fulfillment to ensure timely and effective customer service.</p><p>The Tier 2 IT Support Specialist supports USDA end users through diagnosing and resolving technical issues, managing user accounts and assets, deploying hardware and software, and assisting with IT projects. This role requires strong technical expertise, excellent customer service skills, and the ability to work independently in a fast-paced support environment.</p><p><b>Must Haves:</b></p><ul><li>U.S. Citizenship required.</li><li>Experience providing Tier 2 IT support in an enterprise environment.</li><li>Strong troubleshooting skills for hardware, software, and network-related issues.</li><li>Experience supporting Windows operating systems, desktop applications, and end-user computing environments.</li><li>Experience with ticketing systems such as Remedy, ServiceNow, or similar platforms.</li><li>Experience with user account management, software deployments, and computer imaging.</li><li>Strong customer service and communication skills.</li><li>Ability to work on-site during standard business hours.</li></ul><p><b>Key Responsibilities:</b></p><p><b>Incident Response &amp; Resolution</b></p><ul><li>Respond to service desk escalations from the USDA&rsquo;s National Tier 1 Service Desk via the Remedy ticketing system.</li><li>Diagnose and resolve technical issues, including VPN connectivity, software updates, and password assistance for USDA-approved standard desktop software.</li><li>Address and resolve incidents, change requests, and work orders related to customer needs, ensuring timely completion and customer satisfaction.</li></ul><p><b>Technical Support &amp; Troubleshooting</b></p><ul><li>Provide on-site and remote support for hardware and software problems, including:</li><li>Diagnosing and repairing software and hardware issues.</li><li>Performing software installations, reinstallations, and deployments.</li><li>Imaging and configuring computers for USDA standards.</li><li>Addressing operating system upgrades and patch management.</li><li>Support telecommunications equipment, including VTC, VoIP, and WITS services.</li><li>Resolve networking issues, printer and peripheral malfunctions, and configuration errors.</li></ul><p><b>Account &amp; Asset Management</b></p><ul><li>Assist with account management tasks, including user account provisioning and password resets.</li><li>Manage hardware deployments, including loaner devices, ensuring proper asset tracking and configuration.</li><li>Participate in asset management and configuration management to maintain inventory accuracy and compliance.</li></ul><p><b>Customer Service &amp; Communication</b></p><ul><li>Deliver outstanding customer service through multiple support channels, including phone, remote access, and walk-in facilities.</li><li>Provide support across four USDA walk-in facilities, ensuring in-person resolution of technical issues.</li><li>Effectively communicate technical solutions to non-technical users to enhance the overall customer experience.</li></ul><p><b>Flexible &amp; Adaptive Support</b></p><ul><li>Offer flexible, on-demand support to meet fluctuating ticket volumes and project requirements.</li><li>Quickly adapt to increased workload demands and assist with special projects as needed.</li><li>Maintain availability for support during standard business hours, 8:00 AM to 4:30 PM, ensuring consistent coverage.</li></ul><p><b>Qualifications:</b></p><ul><li>Strong technical skills in diagnosing and resolving hardware and software issues.</li><li>Experience with VPN connectivity, networking support, and operating system upgrades.</li><li>Proficiency in account management, software deployments, and computer imaging.</li><li>Familiarity with telecommunications equipment, including VTC, VoIP, and WITS.</li><li>Knowledge of asset and configuration management practices.</li><li>Excellent customer service and communication skills, with a commitment to resolving issues efficiently and professionally.</li></ul><p><b>Preferred Experience:</b></p><ul><li>Experience in federal IT environments, particularly USDA.</li><li>Familiarity with Remedy, ServiceNow or similar ticketing systems.</li><li>Proficiency in supporting printers, peripherals, and networking hardware.</li></ul><p><b>About TechAnax:</b></p><p>TechAnax, a Service Disabled Veteran Owned Small Business (SDVOSB), provides our customers with services and solutions from a company with core values and work ethics reflecting integrity, trust, respect, and accountability. We pride ourselves as a professional services company delivering customized information technology and management solutions.TechAnax is ISO 9001:2015, ISO/IEC 27001:2013, ISO/IEC 20000-1:2018, and ISO/IEC 20243:2018 certified and appraised at CMMI-DEV ML3 and CMMI-SVC ML3. Member of Project Management Institute (PMI) and partnered with a variety of strategic manufacturers. Our solutions and core competencies include Program Management, System Engineering, Software Development, DevOps, Network Design and Engineering, Information Assurance, Service Desk Operations, Unified Communications, Secure Audio/Video Solutions, Data Center Hosting/Consolidation, Cloud Migration Planning, Cloud Hosting, FedRAMP, FISMA, Acquisition Support, Quality Assurance, Independent Verification and Validation, IT Solutions, and Product Sales.</p><p>Pay: $54,000.00 - $60,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Tier 2 IT Support Specialist

NuAxis Innovations

<div><div><p><b>We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.</b></p><p><b>
Technology is our Passion. People are our Purpose.</b></p><p>
We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it&rsquo;s a state of mind.</p><p>
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated <b>IT Specialist II </b>for a Full-Time position.</p><h2 class="jobSectionHeader"><b>
Position Summary:</b></h2><p>
This role is largely responsible for providing remote telephone and email-based IT operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position requires a high level of IT support knowledge, customer service experience, good communications skills and work ethic. This is an Enterprise Operations Support role, as such it will require commitment on your part as well as ours</p><p><b>
Key Responsibilities</b></p><ul><li>
Some of the primary responsibilities of this role would include:</li><li>
Remote telephone-based Call Center / Help Desk / Service Desk support services</li><li>
Owning, tracking, troubleshooting and resolving IT incidents and service requests</li><li>
Fulfilling requests and resolving incidents daily to ensure service-related issues are identified and resolved within established Service Level Agreements (SLAs)</li><li>
This remote telephone based operational support role requires a service-oriented mentality, high sense of ownership of the incidents, problems, and requests, focus on managing and resolving isues in alignment with the SLAs, establishing and maintaining communication with technology customers to keep them updated with status of there requests, and proactively escalating any issues that cannot be resolved within the established timeframes.</li></ul><p><b>
Qualifications</b></p><ul><li>
Two (2) + years&rsquo; of customer service experience. IT Helpdesk/Service desk or call centerexperience preferred.</li><li>
High school diploma or equivalent. Bachelor's Degree preferred.</li><li>
Operating Systems (Windows 11)</li><li>
Active Directory Experience</li><li>
Office 365 Support (TEAMs, OneDrive, Microsoft Outlook, etc.)</li><li>
Printer Support Experience</li><li>
Familiar w/Command Prompts</li><li>
Web Browsers (Google, Edge, Chrome, and Mozilla)</li><li>
Troubleshoot basic Wi‑Fi connectivity issues, including SSID identification, password resets, and signal-strength checks.</li><li>
Assist users with setup, pairing, and basic troubleshooting of wireless accessories (keyboards, mice, headsets, printers, etc.).</li></ul><p><b>
Preferred</b></p><ul><li>
Sharepoint</li><li>
VPN Experience (Global Protect.)</li><li>
Remote Support Software (Bomgar)</li><li>
Mobile Devices (Android and iOS)</li><li>
Software Installation Experience</li><li>
Network Drive Support Experience</li><li>
Contact Center/Call Center/Helpdesk experience preferred</li><li>
Customer Service Skills/Customer Experience Training</li><li>
Customer Advocacy Behaviors</li><li>
Critical thinking/Problem Solving skills</li><li>
Effective Communication Strategies</li><li>
Self-Starter/Resourceful</li><li>
Independent Learning/Resourcing</li><li>
Enterprise ticketing application experience - BMC Remedy Service Management experience preferred</li></ul><p></p><p><b><br>
Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!</b></p><p><b>
Our Profile:</b></p><p>
We are an IT company with a unique mission&mdash;to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. <b>Learn More</b><b>.</b></p><p>
NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. <b>Learn More</b> about our Benefits and Culture!</p></div></div><p></p>

IT Specialist II

Explore 99+ Customer service associate in Washington this August. Find roles across top companies and apply now to boost your career.