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customer service associate

Wolters Kluwer

<div><div>Wolters Kluwer, CT Corporation, provides comprehensive legal entity management, registered agent services, and compliance solutions for over 300,000 businesses and law firms. We help manage businesses document authentication, legalization, and apostille services for international use, UCC filings, business licenses, annual reports, and service of process to ensure compliance across all jurisdictions.</div><div></div><div>
As a Fulfillment Associate, Document Filings, you will play a vital role in ensuring customer orders are accurately processed and on time. You'll contribute to streamlining order entry, administration, and workflow processes to deliver exceptional customer service. This position provides an excellent opportunity to begin a career in operations by supporting the team and learning foundational skills.</div><div></div><div>
In this role, you will report to the Manager, Fulfillment and work from our local office in Washington D.C.<br>
<br>
Responsibilities:<br>
<ul><li>Accurately enter orders into the system.</li><li>Perform order administration tasks.</li><li>Coordinate with embassies and third-party vendors for order fulfillment.</li><li>Communicate effectively with both external and internal stakeholders.</li><li>Maintain operational documents and records.</li><li>Complete orders in a timely manner.</li><li>Ensure customer service standards are met.</li><li>Respond to basic customer inquiries.</li><li>Help with general administrative duties as needed.</li></ul><br>
Skills:<br>
<ul><li>Order Entry Systems: Proficiency in using order entry software.</li><li>Attention to Detail: Ability to maintain accuracy in order processing.</li><li>Customer Service: Basic understanding of customer service principles.</li><li>Communication: Effective verbal and written communication skills.</li><li>Time Management: Ability to manage time and prioritize tasks.</li><li>Team Collaboration: Willingness to work collaboratively with team members.</li><li>Basic Inventory Management: Understanding of inventory checks and reporting.</li><li>Documentation: Ability to maintain and organize operational documents.</li></ul></div><div></div><div>
Qualifications:</div><ul><li>High School Diploma; Bachelor's degree or equivalent work experience preferred.</li><li>2+ years' experience in office and customer service</li><li>Ability to work overtime as needed.</li></ul><div></div><div>
Diversity Matters:</div><div></div><div>
Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America&rsquo;s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America&rsquo;s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.</div><div></div><div>
Our Interview Practices</div><div></div><div><i>
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we&rsquo;re getting to know you&mdash;not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.</i></div><div></div><div><i>
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></div><div></div><div><br>
Compensation:</div>
$30,300.00 - $50,700.00 USD<div></div><div><i><br>
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.</i></div><div></div><div>
Additional Information:</div><div></div><div>
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, &amp; Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.</div></div>

Fulfillment Associate - Document Filings

Food Lion

<div><b>Category/Area of Expertise:</b> Retail Operations<br>
<b>Job Requisition:</b> 484954<br>
<b>Address: </b>USA-NC-Washington-851 Washington Square Mall
<br>
<b>Store Code: </b>Store 02220 Market (7231325)
<br>
<br>
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.<br>
<br>
<b>PRIMARY PURPOSE</b><br>
<br>
Provide quality customer service within the Perishable Department. Responsible for maintaining standards in<br>
accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.<br>
<br>
<b>DUTIES AND RESPONSIBILITIES</b><br>
<br>
<ul><li>Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience</li><li>Courteous and helpful to other associates</li><li>Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)</li><li>Receive deliveries, code where applicable, rotate and put in appropriate storage area</li><li>Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines</li><li>Maintain proper product levels in all areas within the Perishable Department including meat, lunchmeat, frozen, dairy, ice cream</li><li>Process beef and grinds as directed from the planned production tool and as requested or needed</li><li>Wrap, label, weigh and stock meat case as requested or needed</li><li>Assemble, disassemble, and clean the grinder as requested or needed</li><li>Properly clean and sanitize the department</li><li>Maintains variety and layout standards</li><li>Ensure that all advertising and sales promotion materials applicable to the department are properly utilized</li><li>Maintain a complete understanding of and adherence to company guidelines, policies and standard practice</li><li>Understand and follow Food Safety and Workplace Safety guidelines and procedures</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty</li><li>Ensure compliance with local, state and federal regulations</li><li>Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code</li><li>Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses</li><li>Perform all other duties as assigned&quot;</li></ul><br>
<b>
QUALIFICATIONS</b><br>
<br>
<ul><li>High school graduate or equivalent preferred</li><li>Excellent interpersonal, organizational, communication and customer service skills</li><li>Ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Ability to use technical information to solve problems</li><li>Must meet minimum age requirements to perform specific job functions</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations&quot;</li></ul><br>
<b>
PHYSICAL REQUIREMENTS</b><br>
<br>
<ul><li>Ability to use computers and other communication systems required to perform job functions</li><li>Perform repetitive hand and arm motions</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion</li><li>Pull or push up to 75 lbs. on occasion</li><li>Ability to push or pull up to 2000 pounds using a pallet jack</li><li>Stand 100% of the time, frequently walking short distances</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to check ID cards, checks, invoices and other written documents&quot;</li></ul><br>
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

FT Frozen Food Dairy Associate

Famous Footwear

If you're looking for that next step in your career, make it famous! To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands.
<br><br>
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, “I’ll take it” and are loyal to your store, our brands, and our company. You are a team player, celebrating individual and team successes. You are committed to staying informed about trends and sharing that knowledge with customers, ultimately building engaging customer experiences. Most importantly, you LOVE shoes and regardless of your style, you help every person who enters the store experience a little bit of that Famous Feeling.
<br><br>
What You’ll be Doing
<br><br>
<ul>
<li>Ace Retail Operations: You’ll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker. Utilizing our company standards as a framework for success, you’ll deliver on our goal of keeping the store clean, organized, and all our famous styles easily shoppable.</li>
<li>Be a Famous Culture Influencer: Champion our Famous culture with pride by embodying the behaviors that power our Customer Connection. You’ll provide stellar customer engagement, leaving customers wowed with consistently top-notch experiences powered by your attentiveness and determination to deliver them the styles and brands they crave.</li>
<li>Elevate to Your Goal-Crushing Era: You’ll bring your best to each day; take accountability for your effort and its impact on Famous Footwear’s overall performance. You’ll review store performance and drive sales with purpose and urgency to achieve goals. Every shoe sale counts! As a ‘goal-getter’, you deliver clear, concise and timely communications to the entire store team and employ active listening to ensure understanding among teammates.</li>
<li>Act with Integrity: Your high standards will keep you sticking to company policies and procedures. Always acting with integrity, you’ll be open to and seek feedback to improve your skillset and further your professional development!</li>
<li>Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, upholding a work environment where every associate feels included and respected. Maintain a positive and proactive mindset, even in the face of challenges, you’re the type of person to uplift and support others. To help others be their best, you’ll help your teammates be their best selves by assisting with training and development when needed.</li>
<li>Be a Shoe-off: You are shoe-obsessed (no judgment.) When a customer enters the store, you’re a shoe sleuth on the hunt for the perfect styles to suit their needs. It brightens your day to make shoe recommendations and ensure our customers leave the store with the perfect fit…and that Famous Feeling.</li>
</ul>
<b>Essential Functions:</b> Other responsibilities may be performed as needed to ensure the needs of the business are met. Overtime hours may be required to meet business needs.
<br><br>
Perks You’ll Enjoy!
<br><ul>
<li>Our Shoe Discounts. No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount across Caleres’s retail stores – Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.</li>
<li>Relaxed Dress Code & Small Team Environment. You will be a valued member in a supportive and hands-on setting. Our relaxed dress code policy lets you showcase your authentic self while you work.</li>
<li>Daily Access to Pay. Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet.</li>
<li>Ease of Transferring Locations. We have over 850 store locations you can easily transfer within.</li>
<li>Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow their careers at our corporate offices.</li>
<li>Employee Assistance Programs. Receive 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial resources and more, via online & phone.</li>
<li>Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. To learn more details about our Total Rewards program, visit www.yourcaleres.com.</li>
</ul>
Preferred Qualifications & Education
<br><ul>
<li>High School Diploma/GED</li>
<li>Able to build constructive and effective relationships within store</li>
<li>Demonstrates an ability to communicate positively with store associates at all levels</li>
<li>Must exercise independent judgment and discretion partnering with Store Sales Manager as needed</li>
<li>Strong working knowledge of general retail practices and procedures</li>
<li>Ability to work effectively within a team</li>
<li>Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, weekends and extended hours</li>
</ul>
Physical Requirements and/or Environment
<br><ul>
<li>Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques;</li>
<li>Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting;</li>
<li>Ability to be mobile on the sales floor for extended periods of time.</li>
</ul>
Famous Footwear is part of Caleres Inc., a diverse portfolio of 15 global footwear brands including Sam Edelman, Naturalizer, Vionic, Dr. Scholl's, Allen Edmonds, and many more. Caleres' legacy includes more than 140-years of craftsmanship, a passion for fit and business savvy, with a mission to continue to inspire people to feel great…feet first.
<br>Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.
<br>Caleres and Famous Footwear are invested in our Associates. We regularly review our pay matrices and update appropriately based on need. Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual pay rate will equal or exceed the required minimum wage applicable to the job location. Please visit yourcaleres.com to review all associated benefits.
<br><b>Fraudulent Recruiting Disclaimer:</b> Please beware of fraudulent recruiting. Legitimate Caleres, contacts will use @caleres.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Caleres employee, please refer to our fraudulent recruiting statement found here: https://www.caleres.com/careers/be-aware-of-recruiting-fraud

Part-Time Sales Associate - Famous Footwear

ALDI

<div><p>Enhance the ALDI customer shopping experience in a collaborative team environment as an ALDI Cashier or Stocker. As a member of our team, you&rsquo;ll be operating the registers or other machinery, stocking our shelves, keeping our stores looking their best, and serving our customers. Start a job that offers up something new each day.</p>
<p><b>
Position Type:</b> Part-Time
<br>
<b>Average Hours:</b> Fewer than 30 hours per week<br>
<b>Starting Wage:</b> $20.50 per hour<br>
<b>Wage Increases: </b>Year 2 - $21.00 | Year 3 - $21.50 | Year 4 - $21.50 | Year 5 - $22.50</p><br>
<p><b>
Duties and Responsibilities:
</b><br>
Must be able to perform duties with or without reasonable accommodation.</p>
<ul><li>Collaborates with team members and communicates relevant information to direct leader</li><li>Upholds the security and confidentiality of documents and data within area of responsibility</li><li>Other duties as assigned</li></ul>
<p><b>
Cashier Responsibilities:
</b></p><ul><li>Processes customer purchases, performs general cleaning duties, stocks shelves and merchandise displays neatly</li><li>Provides exceptional customer service, assisting customers with their shopping experience
</li><li>Provides feedback to management on all products, inventory losses, scanning errors, and general issues</li><li>Participates in taking store inventory counts according to guidelines and monitoring inventory for accuracy</li><li>Adheres to cash policies and procedures to minimize losses</li></ul>
<p><b>
Stocker Responsibilities:</b></p>
<ul><li>Stocks shelves and rotates product properly to guarantee fresh product is available for the customer
</li><li>Follows merchandising planograms to create excellently merchandised displays</li><li>Organizes new inventory, removes and breaks down empty boxes</li><li>Operates machinery and follows all safety procedures</li></ul>
<p><b>
Physical Demands:</b></p>
<ul><li>Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store</li><li>Stocker: Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights</li></ul>
<p><b>
Qualifications:</b></p>
<ul><li>You must be 18 years of age or older
</li><li>Ability to provide prompt and courteous customer service</li><li>Ability to perform general cleaning duties to company standards</li><li>Ability to interpret and apply company policies and procedures</li><li>Excellent verbal communication skills</li><li>Ability to work both independently and within a team environment</li><li>Effective time management</li><li>Knowledge of products and services of the company</li></ul>
<ul><li>Cashier: Ability to operate a cash register efficiently and accurately</li><li>Cashier: Comply with state and local requirements for handling and selling alcoholic beverages</li><li>Stocker: Ability to operate equipment safely and properly, including electric/manual hand jack, floor scrubber, and cardboard baler</li><li>Stocker: ALDI Stockers must have morning availability to accommodate store operational responsibilities and be available to work morning shifts with start times as early as 5:00 a.m.</li></ul>
<div><b>
Education and Experience:</b><br>
<ul><li>High School Diploma or equivalent preferred</li><li>Prior work experience in a retail environment preferred</li><li>A combination of education and experience providing equivalent knowledge</li></ul></div><p>
ALDI offers <b>competitive wages and benefits,</b> to all employees including:</p><ul><li>
401(k) Plan</li><li>
Company 401(k) Matching Contributions</li><li>
Employee Assistance Program (EAP)</li><li>
PerkSpot National Discount Program</li></ul><p>
In addition, <b>full-time employees</b> are offered:</p><ul><li>
Medical, Prescription, Dental &amp; Vision Insurance</li><li>
Generous Vacation Time &amp; 7 Paid Holidays</li><li>
Up to 6 Weeks Paid Parental Leave at 100% of pay</li><li>
Up to 2 Weeks Paid Caregiver Leave at 100% of pay</li><li>
Short and Long-Term Disability Insurance</li><li>
Life, Dependent Life and AD&amp;D Insurance</li><li>
Voluntary Term Life Insurance</li><li><i>Full-time employees average 30 or more hours per week within an annual lookback period</i></li></ul><p><i>
**Benefits offered to full-time and part-time employees may vary by state</i></p><p><i><br>
ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.</i></p></div>

Part-Time Store Cashier/Stocker

Aramark

<div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2></div><div><p>
Are you looking for an exciting, fast-paced, and social experience? Here?s your chance to do just that, in a role with unlimited career growth and opportunities! We?re hiring full-time Baristas to be the perfect blend to our team. You?ll prepare specialty drinks, assist with food preparation, and receive orders and payments, all while providing unforgettable experiences for our customers. Take your first sip in igniting your passion and pursuing what matters to you!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Compensation Data</b></h2></div><div><p>
COMPENSATION: The Hourly rate for this position is $25.05 to $25.05. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.</p><p></p><p><br>
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits &amp; Compensation</p><p></p><p><br>
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Responsibilities</b></h2></div><div><ul><li>
Accurately operate a register/POS and handle cash and credit card transactions.</li><li>
Greet and assist customers while anticipating their needs</li><li>
Prepare and serve coffees, teas, specialty beverages per brand standards</li><li>
Prepares and serve food items in line with location standards</li><li>
Count, organize and balance cash drawer, fill out the cashier slip and make deposits</li><li>
Adheres to Aramark?s cash handling policies and procedures</li><li>
Set up and breakdown coffee bar, stations or store including cleaning and sanitizing</li><li>
Maintain clean and sanitary work area</li><li>
Stock beverage coolers, grab and go items, service ware and condiments</li><li>
Follow health, safety, and sanitation guidelines for all products</li><li>
Other duties as assigned by management</li></ul><p><br>
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><ul><li>
Previous customer service experience preferred</li><li>
Previous cash handling experience preferred</li><li>
Previous experience as a barista preferred</li><li>
Basic math &amp; counting skills required</li><li>
Must be able to work independently with limited supervision</li><li>
Must follow required dress code as assigned</li><li>
Able to read and communicate in English and able to follow recipes</li><li>
Complete Food Handling Certification as required</li><li>
Starbucks Expereince prefered</li></ul><p><br>
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Education</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>
About Aramark</b></h2></div><div><p><b>
Our Mission</b></p><p>
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.</p><p>
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
</p><p><b>About Aramark</b></p><p>
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.</p></div></div></div>

Barista (Starbucks) - Georgetown University

Glowbar

<div>
 <strong>
  Join The Glowbar Team
  <br/>
  <br/>
 </strong>
 Skincare should be simple, effective, and fit into real life&mdash;and that&rsquo;s exactly what we do! Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we&rsquo;ve grown fast, with locations across the Northeast and more on the way. We&rsquo;re a people-first brand on a mission to help everyone feel confident in their skin&mdash;and we&rsquo;re just getting started.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 The Studio Guide is the first and last touchpoint for every Glowbar client, setting the tone for an exceptional experience. Energetic, outgoing, and people-focused, Studio Guides embody a client-first mentality and bring a warm, engaging presence to the studio every day. In this role, Studio Guides stand at the front desk as the face of the studio, managing check-ins (-outs), appointment scheduling and adjustments to meet demand, and handling client communication by phone, email, and text with professionalism and care. They are also responsible for facility operations, ensuring the studio environment is clean, organized, and running smoothly. Selling memberships is a key responsibility of the Studio Guide role, with financial incentives tied to performance. Success requires confidence in client conversations, the ability to meet and exceed sales goals, and a genuine passion for helping clients make Glowbar a part of their routine. This is a role for someone who thrives on energy, consistency, and connection. Candidates should expect to be on their feet for extended periods while engaging with clients. Individuals who are not motivated by sales, dislike engaging with people, or struggle with punctuality will not succeed in this position.
 <br/>
 <br/>
 <strong>
  A Peek Into Your Day
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Arrive before the start of each and every shift
  </li>
  <li>
   Working specific AM or PM shifts to cover the front desk at all times
  </li>
  <li>
   Check clients in and out
  </li>
  <li>
   Manage the waitlist
  </li>
  <li>
   Rebook clients immediately post service
  </li>
  <li>
   Manage phones , email, text
  </li>
  <li>
   Manage appointments that need to be cancelled or adjusted
  </li>
  <li>
   Laundry , towel service
  </li>
  <li>
   Studio cleaning and organization
  </li>
  <li>
   Field marketing support inside and out of studio
  </li>
  <li>
   Selling memberships and packages
   <br/>
   <br/>
  </li>
 </ul>
 How We Measure Success
 <br/>
 <br/>
 <ul>
  <li>
   Membership Conversion
  </li>
  <li>
   Studio&rsquo;s NPS
   <br/>
   <br/>
  </li>
 </ul>
 If all this sounds great, these are things that are required to join:
 <br/>
 <br/>
 <strong>
  Who We&rsquo;re Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1+ years of hospitality experience (i.e. restaurant, retail, hotel, salon/spa, etc.) with a proven track record of superior customer service
  </li>
  <li>
   Passion for hospitality and servicing customers
  </li>
  <li>
   Flexible schedule: weekends, holidays, and varied weekday shifts
  </li>
  <ul>
   <li>
    Full-Time: 5 days open availability (including both weekend days)
   </li>
   <li>
    Part-Time: 3 days open availability (including one weekend day)
   </li>
   <li>
    Weekend Only: Saturday &amp; Sunday availability every week
   </li>
  </ul>
  <li>
   Knowledge of salon/spa standards, policies, and procedures
  </li>
  <li>
   Forward-thinking problem solver with compassion for clients
  </li>
  <li>
   Enthusiasm for beauty, skincare, and continuous learning
   <br/>
  </li>
 </ul>
 <strong>
  Working Conditions
  <br/>
  <br/>
 </strong>
 At Glowbar, our studios are active, client-focused environments &mdash; and we want you to know what&rsquo;s involved behind the scenes. Here&rsquo;s what you can expect physically in this role:
 <br/>
 <br/>
 <ul>
  <li>
   Frequent standing, walking, and movement throughout the entire shift
  </li>
  <li>
   Bending, reaching, twisting, and lifting (up to 15 pounds) &mdash; including merchandise, laundry, and back-of-house supplies
  </li>
  <li>
   Climbing up and down stairs during shift operations
  </li>
  <li>
   Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary)
  </li>
  <li>
   Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas
  </li>
  <li>
   Performing operational tasks such as restocking, organizing supplies, and light cleaning
  </li>
  <li>
   Required to work weekends, evenings and holiday to support our client demand
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Glow Package Includes
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bonus eligible
  </li>
  <li>
   Medical, dental &amp; vision insurance (FT Only- mostly covered by Glowbar)
  </li>
  <li>
   Disability, accident, critical illness &amp; life insurance
  </li>
  <li>
   Employee Assistance Program (EAP) for mental wellness
  </li>
  <li>
   Paid Time Off(FT Only), Sick Leave, and Holidays
  </li>
  <li>
   Reliable schedules that respect your time
  </li>
  <li>
   Annual Glowbar Membership + 2 guest passes
  </li>
  <li>
   Employee discounts on skincare products + Friends and family discounts
  </li>
  <li>
   Commuter benefits
  </li>
  <li>
   Referral bonuses for bringing new glow-getters to the team
  </li>
  <li>
   Discounts on lifestyle brands, restaurants, theme parks, and more
   <br/>
   <br/>
  </li>
 </ul>
 Because when you feel supported, your GLOW is unstoppable.
</div>


Georgetown Front Desk Coordinator

OTO Development

<div>
 $19 - $22 per hour (Experience Needed)
 <br/>
 <br/>
 We are pleased to announce a wonderful opportunity for a
 <strong>
  Front Desk Associate.
  <br/>
  <br/>
 </strong>
 <strong>
  What will you be doing most days?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
  </li>
  <li>
   Work proficiently on the hotel&rsquo;s electronic reservation system, as well as, other computer programs to ensure a seamless workflow
  </li>
  <li>
   Handle all financial matters &ndash; including credit card and cash transactions &ndash; securely, accurately, and with the utmost integrity
  </li>
  <li>
   Anticipate guests&rsquo; needs and go out of your way to maximize the guest experience
  </li>
  <li>
   Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What are the requirements for this position?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You love working with people and will go above and beyond for each guests&rsquo; needs
  </li>
  <li>
   You work well with others and enjoying working and being part of a team
  </li>
  <li>
   You have excellent oral, written, and interpersonal communication skills
  </li>
  <li>
   You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements For This Position
  <br/>
  <br/>
 </strong>
 This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
 <br/>
 <br/>
 <strong>
  Travel Requirements
  <br/>
  <br/>
 </strong>
 This position would require little to no travel outside the property and surrounding area.
 <br/>
 <br/>
 Pay Scale: $12.93 - $24.29/hour
 <br/>
 <br/>
 *Rate depends upon state/market*
 <br/>
 <br/>
 This property is managed by
 <strong>
  OTO Development.
  <br/>
  <br/>
 </strong>
 <strong>
  About OTO Development
  <br/>
  <br/>
 </strong>
 OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.
 <br/>
 <br/>
 OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.
 <br/>
 <br/>
 Our company provides competitive pay and benefit programs,
 <strong>
  including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
  <br/>
  <br/>
 </strong>
 <strong>
  Position:
 </strong>
 Front Desk Associate
 <br/>
 <br/>
 <strong>
  Department:
 </strong>
 Property
 <br/>
 <br/>
 <strong>
  Hourly
  <br/>
  <br/>
 </strong>
 <strong>
  Position Reports to:
 </strong>
 General Manager
 <br/>
 <br/>
 Revised 6/11/25
</div>


Front Desk Associate

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