customer care specialist

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customer service specialist Jobs in Miami

customer service specialist

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medical device sales representative

customer service insurance sales representative

UniVista Insurance

Customer Service Sales RepresentativeJob DescriptionWe are seeking a highly motivated and professional Customer Service Sales Representative to join the team of one of our independent franchises. In this role, you will be responsible for handling customer inquiries and actively promoting our products and services.Key Responsibilities<ul><li>Handle inbound and outbound calls to resolve customer inquiries, issues, and follow-ups in a professional manner.</li><li>Identify and resolve customer concerns quickly, efficiently, and with high quality, ensuring a positive customer experience.</li><li>Provide personalized solutions based on customer needs, applying upselling and cross-selling techniques to maximize sales.</li><li>Maintain accurate records of interactions, including inquiries, resolutions, and follow-up actions.</li><li>Collaborate with the team to manage complex cases and escalate issues when necessary.</li><li>Comply with company policies, procedures, and data protection regulations.</li><li>Perform other duties as assigned.</li></ul>Qualifications<ul><li>Bilingual English-Spanish preferred.</li><li>High school diploma or equivalent required.</li><li>Previous experience in a call center, customer service, sales, or telemarketing preferred.</li><li>At least 1 year of customer service experience preferred, ideally in insurance with a 2-20 or 4-40 license.</li><li>Basic computer skills and proficiency in Microsoft Office.</li><li>Excellent verbal and written communication skills, with the ability to communicate clearly and concisely.</li><li>Strong problem-solving, organizational, and time management skills.</li><li>Professional, dynamic, and adaptable to fast-paced environments.</li><li>Reliable transportation required.</li></ul>NoteThe employer will be an independent franchise of UniVista Insurance. Final hiring and compensation decisions are made solely by the respective independent franchise.Expected hours: 40.0 per weekApplication Question(s):<ul><li>Do you have any experience in customer service, sales, or a call center (including informal experience)?</li><li>How would you rate your level of English?</li><li>What is your expected hourly pay range?</li><li>Do you currently hold a 2-20 or 4-40 insurance license in Florida?</li><li>Are you authorized to work in the United States?</li><li>Are you available to work Saturdays?</li><li>Can you confirm the ZIP code where you currently reside?</li><li>Are you available to work full-time, Monday through Friday?</li></ul>Work Location: In person

Customer Service Insurance Sales Representative

AT&T

<div>This hybrid-remote position reports to our 600 NW 79th Avenue, Miami, FL 33126 location. If selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly.
This is your opportunity to be the voice of AT&amp;T &ndash; a global leader in communications and technology. As a member of our team, you&rsquo;ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.
Pay Transparency:
Our premier service consultant position earns $20.18 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&amp;T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
How You&rsquo;ll Make an Impact:
As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you&rsquo;ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.
What Your Day-to-Day Will Look Like:<ul><li>
Handle customer interactions (calls, chats, emails) in a fast-paced environment.</li><li>
Identify upselling opportunities and close deals to reach your sales and commissions targets.</li><li>
Accurately resolve issues related to service, billing, payments, and collections.</li><li>
Explain bills and product features clearly.</li><li>
Troubleshoot basic problems and seek higher support if needed.</li><li>
Build customer confidence and loyalty by resolving issues.</li><li>
Support various customer inquiries, including technical issues.</li><li>
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.</li><li>
Paid training to set you up for success.</li></ul>
Key expectations to succeed:<ul><li>
Commissioned sales experience highly preferred</li><li>
Unwavering Customer Focus</li><li>
Strong Work Ethic</li><li>
Adaptability</li><li>
Problem-Solving Skills</li><li>
Attention to Details</li></ul> 
Joining our team comes with amazing perks and benefits:<ul><li>
Medical/Dental/Vision coverage</li><li>
401(k) plan</li><li>
Employee discounts up to 50% off on eligible AT&amp;T mobility plans and accessories, AT&amp;T internet (and fiber where available) and AT&amp;T home phone</li><li>
Tuition reimbursement program</li><li>
Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.</li><li>
Paid Parental Leave</li><li>
Additional sick leave beyond what state and local law require may be available but is unprotected</li><li>
Adoption Reimbursement</li><li>
Disability Benefits (short term and long term)</li><li>
Life and Accidental Death Insurance</li><li>
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal</li><li>
Employee Assistance Programs (EAP)</li><li>
Extensive employee wellness programs</li></ul>
Work From Home (WFH) Requirements:<ul><li>
You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&amp;T will provide the equipment you&rsquo;ll need to get started! (keyboard, monitor, computer, mobile device, etc.)</li><li>
Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you&rsquo;ll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).</li><li>
You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.</li></ul>
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!
Career possibilities are limitless with AT&amp;T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you&rsquo;re ready to take the lead as the voice of AT&amp;T, we&rsquo;d love to hear from you!
Your future is calling. Apply today!
#LI-Hybrid
Weekly Hours:
40
Time Type:
Regular
Location:
Miami, Florida
It is the policy of AT&amp;T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&amp;T will provide reasonable accommodations for qualified individuals with disabilities. AT&amp;T is a fair chance employer and does not initiate a background check until an offer is made.</div>

Call Center Sales Representative – Hybrid

Inspiring Physicians

Exciting Opportunity: Independent Sales Representative for Cutting-Edge Fun Sculpting DeviceFun Sculpting, a leader in advanced aesthetic liposuction technology, is looking for a driven sales professional to join our team as an Independent Sales Representative. This 1099 independent contractor role is perfect for someone passionate about making a substantial impact both locally and globally in the aesthetic industry.Your Responsibilities:- Organize and conduct webinars with Providers and Med Spas within your designated territory.- Create and implement strategies to introduce our revolutionary Fun Sculpting device to new markets nationwide, including Med Spas, Physician Offices, and Clinics.- Cultivate and sustain strong relationships with clinics and industry professionals both locally and across the country.- Offer expert guidance and training to clients, ensuring they maximize the potential of our technology and benefit from a proven high-revenue system.What We're Looking For:- Demonstrated sales experience, preferably in medical devices (though not mandatory) or a related field.- Strong communication and negotiation abilities.- Willingness to travel as necessary to engage with local clients.What We Provide:- Competitive earnings with a lucrative commission structure, with the potential to earn over $150k in your first year.- Opportunities for career advancement within a fast-growing company.- A collaborative team environment focused on innovation and exceptional customer service.Apply today to play a pivotal role in revolutionizing the aesthetic industry with Fun Sculpting!Job Type: ContractPay: $40,000.00 - $150,000.00 per yearLicense/Certification:<ul><li>Driver's License (Required)</li></ul>Location:<ul><li>Miami, FL (Required)</li></ul>Ability to Commute:<ul><li>Miami, FL (Required)</li></ul>Work Location: Remote

Medical Device Sales Representative

American Vision Group Your Eye Specialists

JOB SUMMARY:The Call Center Representative is responsible for providing exceptional customer service by handling inbound and outbound calls. This role involves addressing customer inquiries, resolving issues, and ensuring customer satisfaction by offering effective solutions.RESPONSIBILITIES:- Manage large volumes of inbound and outbound calls in a timely and efficient manner.- Follow communication scripts and guidelines when handling various topics.- Identify and assess customers' needs, clarify information, research issues, and provide solutions and alternatives.- Build and maintain positive relationships with customers by going the extra mile to engage them.- Accurately document all conversations in the call center database in a clear and comprehensive manner.- Achieve personal and team qualitative and quantitative targets.- Provide accurate and satisfactory answers to customer queries and concerns.- De-escalate situations involving dissatisfied customers, offering appropriate solutions and follow-up actions.-Perform other duties as assigned by the supervisor.-Must comply with HIPPA requirements.QUALIFICATIONS/SKILLS:- Ability to work independently with self-direction and flexibility.- Excellent problem-solving and critical thinking skills.- Previous experience in a customer support role is preferred.- Strong customer focus and adaptability to different personality types.- Ability to multitask, set priorities, and manage time effectively.- Exceptional verbal and written communication skills for patient interactions.- Active listening skills to determine customer needs and the best course of action.- Patience and friendliness in dealing with all types of customers.- Flexibility and adaptability to work in a fast-paced environment.- Proficiency with computers and familiarity with telephone etiquette.- Ability to troubleshoot issues and provide clear and concise directions to patients.Job Type: Full-timePay: From $15.00 per hourExpected hours: 40.0 per weekBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Patient Care Representative

IQVIA

<div><div><div>Miami, United States of America | Full time | Home-based | R1481792</div><div><div>
Job available in additional locations</div></div></div><div><div> 
Patient Support Medical Claims Processing Representative 
</div><div>Contract Remote Role &ndash; Location (Open to Remote US)</div><div>
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product&rsquo;s value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.</div><div>
IQVIA has the world&rsquo;s largest Commercial Sales &amp; Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.</div><div>
We are excited to announce that currently we are looking for a 100% remote (work from home&mdash;WFH) contact Patient Support Medical Claims Processing Representative to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The Patient Support Call Center Representative is primarily responsible for receiving medical claims from HCPs or patients and vetting the claim against program specific business rules to determine if the claim should be paid or rejected. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.</div><div>
Job Responsibilities:</div><ul><li>
Primary responsibilities involve receiving medical claims from HCPs or patients, ensuring the adequate supporting documentation has been provided, interpreting the EOB/CMS1500, vetting the claim against program specific business rules and ultimately determining if the claim should be paid or rejected</li><li>
Exceptional organizational skills are required</li><li>
May provide support as needed for customer requests via telephone, email, fax, or other available means of contact to the Support Center</li><li>
Requires the ability to recognize operational challenges and suggest recommendations to management, as necessary</li><li>
Ability to work 40 hours per week (shifts available: 9:00 am &ndash; 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST &ndash; 8:00pm EST) under moderate supervision</li></ul><div>
Minimum Education &amp; Experience:</div><ul><li>
High School Diploma or equivalent</li><li>
Experience in claim processing required</li><li>
Medical Billing Certification required</li><li>
Coding Certification required</li><li>
Ability to interpret Explanation of Benefits (EOB)</li><li>
HIPPA certified</li><li>
Customer Service Experience preferred</li><li>
Pharmacy Technician experience preferred</li><li>
Bi-lingual (English/Spanish) preferred</li></ul><div>
The pay range for this role is $23.00 per hour. To be eligible for this position, you must reside in the same country where the job is located.</div><div>
IQVIA is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.</div><div>
#LI-CES</div><div>
#LI-DNP</div><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div>
The potential base pay range for this role is $23.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div></div><div></div>

Patient Support Medical/Biller Claims Processing Representative (Home-Based)

Boxes and Packaging

Job Summary We are seeking a dynamic and detail-oriented Customer Services Specialist focused on Boxes and Packaging to join our vibrant team. In this role, you will be the frontline ambassador for our packaging solutions, ensuring clients receive exceptional support and guidance throughout their experience. Your energetic approach will help streamline customer interactions, resolve inquiries efficiently, and promote our packaging products with enthusiasm. This position offers an exciting opportunity to develop your communication skills while contributing to a fast-paced, customer-centric environment.Duties<ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat regarding boxes and packaging options, orders, and services</li><li>Assist clients in selecting the appropriate packaging solutions based on their needs, providing detailed product information and recommendations</li><li>Process orders accurately using data entry systems, ensuring all details are correct and complete</li><li>Maintain excellent phone etiquette during outbound calls to follow up on orders or gather customer feedback</li><li>Support client services by resolving issues related to packaging orders, delivery schedules, or product returns with a positive attitude</li><li>Collaborate with sales teams to identify opportunities for upselling or cross-selling packaging products</li><li>Keep detailed records of customer interactions, transactions, and feedback to improve service quality and analyze trends</li></ul>Experience<ul><li>Previous experience in customer support or client services within a call center environment is highly preferred</li><li>Proven ability to handle outbound calling with confidence and professionalism</li><li>Strong communication skills in English; bilingual abilities are a plus for engaging diverse customer bases</li><li>Familiarity with Microsoft Office applications such as Word and Excel for data management and reporting</li><li>Demonstrated computer skills including navigation of CRM systems or order processing platforms</li><li>Experience in sales or upselling techniques that enhance customer satisfaction and business growth</li><li>Knowledge of call center protocols, phone etiquette, and analysis skills for assessing customer needs effectively</li><li>Ability to perform data entry accurately while maintaining high typing speeds</li><li>Cash handling experience is advantageous but not required</li></ul>Join us as a Customer Services Specialist &mdash; Boxes and Packaging &mdash; where your enthusiasm fuels exceptional service! Bring your multilingual talents, communication prowess, and passion for helping customers succeed. Together, we&rsquo;ll create memorable experiences that keep clients coming back for more!Pay: $20.00 - $24.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul>Work Location: In person

customer services specialist boxes and packaging

Sunshine Bouquet

GRAPHIC DESIGNER | Marketing Department SALARY | $70,000 - $75,000 per year (plus Benefits, PTO, 401K) EMPLOYMENT TYPE | Full-Time LOCATION | Miami, FL (In-office, standard building environment, minimum 40-hour work week) ABOUT US | Sunshine Bouquet Company is a leader in the U.S. mass-market floral industry, delivering the highest-quality fresh-cut flowers to major retailers nationwide. What began as a small family shop in New Jersey has grown into a global operation with over 20,000 dedicated team members. From growing and processing in Colombia and Ecuador to packing and distribution across the United States, we focus on exceptional freshness, innovative product development, and outstanding customer service. As we continue to expand, Sunshine Bouquet remains committed to exceeding customer expectations and shaping the future of the supermarket floral industry. We are seeking motivated individuals who want to learn, contribute, and grow into future leaders within our organization. POSITION OVERVIEW | We are seeking a creative, detail-oriented Graphic Designer to support our marketing and sales efforts through compelling visual design. This role will be responsible for creating on-brand assets across print channels, with a strong focus on packaging as it pertains to floral, including but not limited to retail display merchandising shippers, custom floral packaging, and vases, but not limited to sell sheets, signage, presentations, and promotional materials for retail and B2B audiences. The ideal candidate has a strong design foundation, with experience in printing processes and can thrive in a fast-paced environment and enjoy bringing products to life visually. JOB DESCRIPTION | Key Responsibilities: Design trend forward and cost-efficient packaging assets and send technical specs to printer Prepare final production files for print, including packaging and in-store signage Support sales and marketing teams with creative materials for customer meetings, trade shows, and promotional programs Collaborate cross-functionally with marketing, sales, and product teams to translate concepts into visually compelling designs Create marketing assets for print and digital use, including sell sheets, signage, presentations, email graphics, social media assets, and web visuals Ensure brand consistency across all creative deliverables and retail partners Manage multiple projects simultaneously while meeting deadlines in a fast-paced environment Assist with photo selection, basic photo retouching, and layout refinement Stay current on design trends, retail marketing best practices, and competitive visual standards QUALIFICATIONS | Looking for candidates with the following skills: Bachelor&rsquo;s degree in Graphic Design, Visual Communication, or a related field 2&ndash;5 years of professional graphic design experience (CPG, retail, or B2B marketing experience preferred) Strong proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop) Experience designing digital and print formats Strong typography, layout, and color theory skills Ability to interpret brand guidelines and apply them consistently Excellent attention to detail and organizational skills Strong communication skills and ability to collaborate with cross-functional teams Experience working in a deadline-driven, fast-moving environment PREFFERED SKILLS | Experience with retail or supermarket marketing Familiarity with packaging design and print production Experience designing digital formats Basic motion graphics or video editing experience Experience working with sales teams or customer-specific presentations BENEFITS | offered: Health insurance Dental insurance Vision insurance Life insurance Accident insurance Disability insurance (Short-Term &amp; Long-Term) Hospital Insurance Critical Illness Insurance 401K Holiday Pay and Paid time off <ul><li>Employees are only eligible for enrollment in Sunshine Bouquet&rsquo;s medical benefits program after their probationary period.</li></ul>

Graphic Designer

Explore 331+ Customer service insurance sales representative in Miami this April. Find roles across top companies and apply now to boost your career.