acute inpatient aprn/ pa, emergency services, full time, variable shifts, 12 hour shifts ppr

architectural / interior designer / project manager

medical sales account manager Jobs in Miami

medical sales account manager

account manager, insurance lead platform Jobs in Miami

account manager, insurance lead platform

acute inpatient aprn/ pa, emergency services, full time, variable shifts, 12 hour shifts ppr Jobs in Miami

architectural / interior designer / project manager Jobs in Miami

architecture project manager Jobs in Miami

architecture project manager

customer service manager

National Performance Warehouse

<div>NPW is a leading provider of the automotive industry. We pride ourselves on delivering exceptional customer experiences and innovative solutions. As we continue to grow, we are looking for an experienced Customer Service Manager to lead and develop a customer support team. This role is ideal for a collaborative leader who takes ownership of results, values team input, and thrives in a fast-paced environment.
The Customer Service Manager will oversee customer service operations, manage remote and third party teams, and drive continuous improvement while maintaining exceptional service standards.
Who is NPW?
NPW is a leading independent automotive aftermarket parts distributor. The Company has over 500 employees, 50 company owner locations in 14 states that include both stores and warehouses. NPW was founded in 1969 and has grown significantly through the successful completion of 30 acquisitions and organic endeavors.
Primary Duties and Responsibilities:
<ul><li>Lead, coach, and develop a customer service team to deliver outstanding customer experiences</li><li>
Oversee daily customer service operations to ensure service levels, response times, and quality standards are met
</li><li>Manage remote and third-party customer service teams while maintaining consistent service delivery</li><li>
Recruit, onboard, train, and mentor customer service representatives and supervisors</li><li>
Conduct regular performance reviews, provide coaching, and support professional development of team members
</li><li>Monitor and analyze key performance indicators (KPIs) such as response time, resolution time, call quality, and productivity</li><li>
Address and resolve escalated customer issues and complex service concerns
</li><li>Develop and implement customer service policies, procedures, and service standards
</li><li>Foster a positive team culture that promotes collaboration, accountability, and continuous improvement
</li><li>Manage scheduling, staffing levels, and productivity across team
</li><li>Partner with internal departments such as operations, sales, marketing, and IT to resolve issues and improve processes
</li><li>Communicate customer service trends, challenges, and insights to leadership</li><li>
Identify opportunities to improve the overall customer experience and service efficiency</li><li>
Oversee and optimize the use of the call center and customer service platforms</li><li>
Ensure team members are properly trained on systems and tools
</li><li>Prepare and present service performance reports and operational updates to leadership</li><li>
Travel up to 25% to support team operations and business needs</li><li>
</li></ul>Skills Requirement:
<ul><li>5+ years of management experience with a proven track record of leading teams successfully
</li><li>Prior customer service experience as a manager
</li><li>Experience managing remote and third-party teams
</li><li>Strong verbal and written communication skills
</li><li>Demonstrated self-starter mindset with the ability to take ownership and drive results</li><li>
Collaborative leadership style that values team input and engagement</li><li>
Ability and willingness to travel up to 25%</li><li>
Strong ability to resolve issues and handle complaints effectively.
</li><li>Empathy, active listening, and teamwork skills.</li><li>
Knowledge of automotive parts and repair processes.</li></ul>
Preferred Qualifications
<ul><li>Bilingual
</li><li>Located near a major distribution center (Miami, Dallas, Phoenix)
</li><li>Experience with call center applications (Xima, RingCentral, or similar platforms)
</li><li>Experience in the auto parts industry
</li><li>Six Sigma or lean process improvement experience</li></ul>
Physical Requirements:
<ul><li>Occasionally lift and/or move up to twenty (20) pounds unassisted.</li><li>
Occasionally lift and/or move up to fifty (50) pounds unassisted.</li><li>
Regularly required to read, talk, listen, sit, and stand.
</li><li>Occasionally required to walk, bend at waist and knees, use hands and reach with arms.</li></ul> 
Team Benefits:<ul><li>
Paid Time Off</li><li>
Health Benefits</li><li>
Employee Purchase Program</li><li>
Weekly pay</li><li>
401K</li><li>
Advancement Opportunities</li></ul>
If you're looking for an exciting career opportunity with room to advance, then National Performance Warehouse is the company for you!
We are a drug-free workplace.
NPW is proud to be an E-Verify employer. All offers of employment are contingent upon verification of your eligibility to work in the United States.
Qualified applicants must successfully pass a pre-employment drug screening.</div>

Customer Service Manager

Grupo EULEN

<div>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to: 
<ul>
<li>Supervises the planning, organization, and development of the operation.</li>
<li>Ensures that staff levels are maintained to meet the standards of internal/external service level/quality assurance, and reports to Sr Manager if additional staffing is required.</li>
<li>Manage employee schedules.</li>
<li>Complete and submit a Daily Tour Report on employee attendance, productivity, and daily operations.</li>
<li>Daily inspection of all working areas.</li>
<li>Monitor the safety and security of the operation at all times.</li>
<li>Address performance problems through a corrective action plan and dismissal</li>
<li>Conduct daily briefings with team members to ensure productivity and compliance.</li>
<li>Promote an environment of mutual respect and trust between team members.</li>
<li>Coach and mentor team members in skill development, exceeding customer experience and company culture behaviors, policies, and procedures.</li>
<li>Work in conjunction with other departments to ensure a high level of customer service.</li>
<li>Guarantees the delivery of the service to the airlines/airports in accordance with the contracts and within the agreed budget level.</li>
<li>Guarantees immediate notification to Senior Management and the Director, of the Safety and Compliance Corporation is notified of any audit and current or pending results.</li>
<li>Investigate and report all accidents, incidents, and irregularities, including accidents/incidents related to work, passenger incidents involving employees of Eulen America, and damage to property and/or the passenger,s and complete Incident Reports for an issue, incident, injury of any customer or team member.</li>
<li>Know all Aviation and Operational policies and procedures.</li>
<li>Other duties as assigned.</li>
</ul>
QUALIFICATIONS 
EDUCATION, LICENSE, and/or CERTIFICATION 
<ul>
<li>High school diploma or GED</li>
<li>Valid driver&rsquo;s license</li>
</ul>
EXPERIENCE and/or KNOWLEDGE 
<ul>
<li>Minimum 3+ years in Customer Services experience.</li></ul> 
 
SKILL and/or ABILITIES 
<ul>
<li>Must be able to fluently speak, read, and write in English. Bilingual is a plus.</li>
<li>The ability to work and communicate with all levels of Operations and management.</li>
<li>Should possess a work style and conduct that is approachable and hospitable, while motivated to achieve results.</li>
<li>Knowledge of TSA, CBP, and Aviation procedures and regulatory requirements for baggage security, dangerous goods, and baggage handling procedures.</li>
<li>Must pass a criminal background check as well as a drug screen prior to employment.</li>
<li>Must have schedule flexibility for the weekend, holiday, and night shifts.</li>
<li>Must be able to stand, lift, bend, push, and pull for extended periods of time.</li>
<li>Must be willing to work outside in all types of weather and elevated noise levels within the airport environment</li>
<li>Must be very organized, with strong attention to detail; must stay on top of paperwork</li>
<li>Strong computer skills including Microsoft Office, especially World, and Excel</li></ul> 
 
TRAVEL 
Negligible</div>

Passenger Service Supervisor

The Home Depot

<div>Position Purpose:
Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes&mdash;strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards. 
 
Key Responsibilities:<ul><li>
30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.</li><li>
30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing &amp; Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training &amp; Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.</li><li>
15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash;Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically Reports to Operation Assistant Manager</li><li>
This position has 4 Direct Reports</li></ul>
Travel Requirements:<ul><li>
No travel required</li></ul>
Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul>
Working Conditions:
<ul><li>Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul>
Preferred Qualifications:<ul><li>
 At least 1 year prior merchandising and/or operational experience.</li><li>
 At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul>
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>No additional education</li></ul>
Minimum Years of Work Experience:<ul><li>
2 + years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>No additional years of experience</li></ul>
Minimum Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Preferred Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Decision Quality
</li><li>Collaborates</li><li>
Self-Development</li><li>
Situational Adaptability</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div>

Operations Experience Manager

Walgreens

<div><ul><li>Models and delivers a distinctive and delightful customer experience.</li><li>
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li><li>
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.</li></ul>
Customer Experience<ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul>
Operations<ul><li>
Provides customers with courteous, friendly, fast, and efficient service.</li><li>
Recommends items for sale to customer and recommends trade-up and/or companion items.</li><li>
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.</li><li>
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li><li>
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li><li>
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>
Has working knowledge of store systems and store equipment.</li><li>
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li><li>
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li><li>
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li><li>
Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>
Completes special assignments and other tasks as assigned.</li></ul>
Training &amp; Personal Development<ul><li>
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul> 

Basic Qualifications 
<ul><li>
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>
Requires willingness to work flexible schedule, including evenings and weekend hours.</li></ul> 

Preferred Qualifications 
<ul><li>
Prefer six months of experience in a retail environment.</li><li>
Prefer to have prior work experience with Walgreens.</li><li>
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li><li>
Prefer good computer skills.</li><li>
Prefer the knowledge of store inventory control.</li><li>
Prefer PTCB certification.</li></ul>
We will consider employment of qualified applicants with arrest and conviction records. 
 
An Equal Opportunity Employer, including disability/veterans. 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits 
Salary Range: $16 - $18 / Hourly</div>

Pharmacy Customer Service Associate

<div><ul><li>Models and delivers a distinctive and delightful customer experience.</li><li>
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li></ul>
Customer Experience<ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul>
Operations<ul><li>
Provides customers with courteous, friendly, fast, and efficient service.</li><li>
Recommends items for sale to customer and recommends trade-up and/or companion items.</li><li>
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.</li><li>
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li><li>
Implements Company asset protection procedures to identify and minimize profit loss.</li><li>
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li><li>
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>
Has working knowledge of store systems and store equipment.</li><li>
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li><li>
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li><li>
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li><li>
Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>
Completes special assignments and other tasks as assigned.</li></ul>
Training &amp; Personal Development<ul><li>
Attends training and completes PPLs requested by Manager or assigned by corporate.</li></ul> 

Basic Qualifications 
<ul><li>
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>
Requires willingness to work flexible schedule, including evenings and weekend hours</li></ul> 

Preferred Qualifications 
<ul><li>
Prefer six months of experience in a retail environment.</li><li>
Prefer to have prior work experience with Walgreens.</li><li>
Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>
Requires willingness to work flexible schedule, including evenings and weekend hours.</li></ul>
We will consider employment of qualified applicants with arrest and conviction records. 
 
An Equal Opportunity Employer, including disability/veterans. 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits 
Salary Range: $15 - $17.5 / Hourly</div>

Customer Service Associate

Pincho

<div><div>Job Overview
Pincho, a fast-casual restaurant brand based in Miami, FL, is seeking an experienced General Manager to lead one of our locations in the greater Miami-Dade County area. In this full-time, on-site role, you will oversee all daily restaurant operations and manage a team of up to 30 employees. We count on your leadership to ensure every team member feels valued and motivated, as their dedication and hard work drive our success each day. If you have experience as a Restaurant General Manager or QSR/Fast-Casual Manager, this is an exciting opportunity to advance your career by growing with the Pincho familia.
Key Responsibilities<ul><li>
Lead Daily Operations: Oversee the execution of Pincho&rsquo;s brand standards and procedures every day, maintaining a smooth and efficient operation.</li><li>
Customer Service Excellence: Serve as the point of contact for all customer service matters, promptly resolving guest issues and ensuring an outstanding experience for every customer.</li><li>
Food Quality &amp; Safety: Ensure all food is prepared following proper procedures and Pincho quality standards. Uphold strict food safety, sanitation, and cleanliness protocols at all times.</li><li>
Hiring &amp; Training: Assist in recruiting, interviewing, and onboarding new team members. Train and become proficient in every station of the restaurant in order to effectively coach and support staff in their roles.</li><li>
Team Leadership: Demonstrate strong leadership on the floor by setting the example and guiding team members. Take ownership of your team and station each shift to achieve excellent results and a positive work environment.</li><li>
Menu &amp; Product Knowledge: Maintain expert knowledge of all menu items and recipes, and train team members to confidently answer customer questions about our food.</li><li>
Inventory &amp; Ordering: Organize inventory with proper food rotation and ordering. Manage stock levels and order food, paper goods, cleaning chemicals, and other supplies as needed to keep the restaurant fully supplied.</li><li>
Cleanliness &amp; Maintenance: Oversee completion of daily and weekly cleaning checklists to keep the restaurant in top condition. Ensure the facility meets health and safety standards and address any maintenance or cleanliness issues promptly.</li><li>
Cash Handling &amp; Reporting: Assist with financial tasks such as preparing bank deposits and managing cash tills as directed. Help maintain accurate records for sales and inventory.</li><li>
Policy Enforcement: Ensure all employees follow company policies and procedures. Foster a culture of accountability, teamwork, and compliance with Pincho standards.</li><li>
Safety &amp; Security: Uphold all company standards for health, safety, sanitation, and security. Provide a safe environment for employees and customers by enforcing safety guidelines and security protocols.</li></ul>
Qualifications &amp; Experience<ul><li>
Age &amp; Education: Must be 21 years of age or older. High school diploma or GED required.</li><li>
Management Background: 2&ndash;5 years of management experience in business, restaurant/food service or hospitality. Experience managing in a fast-casual or QSR (quick service restaurant) environment is highly preferred.</li><li>
Leadership Skills: Strong leadership and team management skills with the ability to motivate and develop staff. Excellent communication and problem-solving abilities are a must.</li><li>
Operations Knowledge: Solid understanding of restaurant operations, including scheduling, inventory management, and food safety/sanitation standards. ServSafe or food handler certification is a plus.</li><li>
Computer Skills: Basic proficiency with the Microsoft Office suite (Word, Excel, Outlook) and general comfort with technology (for scheduling, inventory, and point-of-sale systems).</li><li>
Work Ethic: High level of initiative and reliability. Able to thrive in a fast-paced environment and adapt to changes quickly while maintaining a positive attitude.</li></ul>
Pincho Core Values
Our ideal General Manager embodies Pincho&rsquo;s core values, which guide our company culture and operations:<ul><li>
Develop Yourself &amp; Others &ndash; Focus on self-improvement while supporting your team&rsquo;s success.</li><li>
Put the Customer First &ndash; Consistently create Pincho fanatics by finding ways to say &ldquo;yes&rdquo; to every guest.</li><li>
Achieve Results &ndash; Take ownership of your station and responsibilities throughout every shift to drive excellent results.</li><li>
Foster Collaboration &ndash; Work with others as a team, communicating effectively to achieve group success.</li><li>
Adapt to Change &ndash; Solve problems with an open-minded, inclusive approach, and embrace change as an opportunity to improve.</li></ul>
Compensation &amp; Benefits<ul><li>
Compensation: Base salary of $55,000 &ndash; $57,000 per year, commensurate with experience. Additional bonus potential of up to $13,000 per year in cash (paid $1,000 per period) plus $26,000 annually in deferred bonuses.</li><li>
Health Benefits: Full benefits package including medical, dental, vision, and life insurance for full-time employees.</li><li>
Paid Time Off: Generous PTO policy to support work-life balance, along with paid training programs to help you learn and grow.</li><li>
Employee Perks: We also offer additional employee discounts and a flexible schedule.</li><li>
Career Growth: Pincho is committed to your professional development. We provide ongoing training (including our &ldquo;Pincho University&rdquo; world-class training platform) and advancement opportunities for high-performing team members.</li></ul></div>
INDTECHNICAL</div>

General Manager

Graziano's Group LLC

<div>CSA - part time:
Friday 4pm - 10pm
Saturday 4pm - 10pm
Must be bilingual - order taking over the phone and in person, packing food for takeout, bakery area. 
Job Summary: 
As a Customer Service Attendant - Takeout, you will be the face of Graziano&rsquo;s for our takeout guests. You&rsquo;ll handle phone and online orders, greet customers picking up food, ensure orders are packaged accurately and neatly, and maintain excellent customer service throughout the experience. You&rsquo;ll also support the team with additional front-of-house duties as needed.
Responsibilities:<ul><li>
Greet customers and provide friendly, prompt service at the takeout counter.</li><li>
Answer phone calls to take orders, confirm pickup times, and assist with customer inquiries.</li><li>
Manage and package all takeout orders with attention to accuracy, presentation, and cleanliness.</li><li>
Coordinate timing with kitchen staff to ensure orders are complete and timely.</li><li>
Handle payments (cash, credit, debit) and operate POS system efficiently.</li><li>
Issue refunds or adjustments with manager approval.</li><li>
Maintain cleanliness and organization of the takeout area.</li><li>
Restock takeout supplies including utensils, napkins, condiments, and packaging materials.</li><li>
Communicate clearly with kitchen staff and other team members to ensure smooth operations.</li><li>
Provide information about menu items, bakery selections, and catering offerings.</li><li>
Assist with light cleaning duties as needed.</li></ul>
Required Skills/Abilities:<ul><li>
Strong customer service and communication skills.</li><li>
Highly organized and detail-oriented.</li><li>
Ability to multitask in a fast-paced environment.</li><li>
Comfortable using point-of-sale systems and handling money accurately.</li><li>
Bilingual (English/Spanish) is a plus.</li></ul>
Education and Experience:<ul><li>
Previous experience in customer service, takeout, or restaurant environment preferred.</li><li>
Must successfully complete Graziano&rsquo;s training course.</li></ul>
Physical Requirements:<ul><li>
Prolonged periods of standing and walking.</li><li>
Must be able to lift and carry up to 25 pounds.</li><li>
Must be available to work mornings, evenings, weekends, and holidays.</li></ul></div>

Customer Service Attendant - Takeout - Lucia's

Explore 288+ Customer service manager in Miami this March. Find roles across top companies and apply now to boost your career.