client support associate

customer service associate Jobs in Chicago

customer service associate

customer service associate - temporary Jobs in Chicago

customer service associate - temporary

customer service representative Jobs in Chicago

customer service representative

customer service support

customer service liaison

First Student

<div><p>Provides customer services relating to locational needs around dispatching and communications. Ensures that good customer relations are maintained and customer complaints are resolved fairly and effectively. Works with either close supervision or under clearly defined procedures.</p>
<ul><li>Expected Schedule: Monday through Friday, 9a start time</li><li>
Payrate: Up to $23/hr</li></ul><p><b>
Major Responsibilities</b></p><ul><li>
Supports Dispatcher as back-up by overseeing routing and scheduling of buses; dispatch buses and provide timely information to drivers on route.</li><li>
Provides support through routing and communicates bus status with guardians and customers.</li><li>
Provide customer service support through phone calls with guardians and customers.</li><li>
Oversees bus arrival and departure situations.</li><li>
Handles feedback and complaints from community.</li></ul><p><b><br>
Minimum Education or Certifications Required</b></p><ul><li>
High school diploma or equivalent.</li></ul><p><b><br>
Minimum Experience or Skills Required</b></p><ul><li>
Oral and written communication skills</li><li>
Demonstrates is a self-starter</li><li>
Time management skills</li><li>
Ability to multi-task and work in a fast paced environment</li><li>
Computer literacy, 10 Key, Microsoft Word, Excel preferred.</li></ul><p><b><br>
Physical Requirements and Working Conditions</b><br>
</p><ul><li>Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.</li><li>
Office or school bus yard environment.</li></ul><p><b><br>
Disclaimer</b><br>
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.<br>
<br>
<b>Benefits</b><br>
We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.<br>
</p><p><b>Professional Advancement</b><br>
Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 3 to 5 month Manager-In-Development program prepares future leaders at First Student.<br>
</p><p><b>Extensive Training</b><br>
Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.</p>
<p><b>Diversity &amp; Inclusion</b><br>
Because we're stronger together, we aspire to have a culture where all people are First. We're committed to providing an inclusive and diverse working environment for everyone every day.</p>
<p><b>Community Service &amp; Impact</b><br>
Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First in your community, you'll have a positive impact on others.<br>
<br>
Apply today and get your career on the road with First Student!</p><p><b><br>
First for a reason:</b></p><p>
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.</p><br>
<p></p><br>
<p>In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.</p>
<p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.</p></div>

Customer Service Liaison

Troutman Pepper Locke

<div><div>We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future.</div><div></div><div>
We invite you to explore the position below and to submit your application to join our team!</div><div></div><div>
As part of Knowledge Management and Innovation, the Research Services Department serves the firm&rsquo;s research and information retrieval needs by leveraging state-of-the-art research technologies to deliver valuable insight, information, and support. The Practice Liaison Research Manager is an integral member of this team responsible for managing and coordinating research services to support the firm&rsquo;s practice groups. The Practice Liaison Research Manager is responsible for the virtual management and mentoring of our national Practice Liaison Team, ensuring the research and information needs of the firm&rsquo;s practice groups are met efficiently and effectively. This is a hybrid position requiring regular in‑office presence. Candidates must be located within a commutable distance to one of our Troutman Pepper Locke offices.</div><div></div><div>
Essential Duties and Responsibilities:</div><ul><li><div>
Administer staffing and scheduling needs of the Practice Liaison Team.</div></li><li><div>
Develop and administer performance expectations and standard workflow processes.</div></li><li><div>
Manage the delivery of research services to practice groups; provide resource and research strategy recommendations; perform quality control oversight of work product, ensuring the quality and accuracy of research deliverables, maintaining high standards of excellence.</div></li><li><div>
Collaborate with practice groups to develop and implement research strategies and customized research and information solutions that support their needs and objectives.</div></li><li><div>
Conduct regular assessments of practice group research needs and adjust services accordingly.</div></li><li><div>
Identify opportunities for professional growth, facilitate skills development, and provide mentorship for Practice Liaison team members.</div></li><li><div>
Generate and present regular reports on research activities, including metrics on service delivery and client satisfaction.</div></li><li><div>
Collaborate with Research Services management team to identify and implement best practices in legal research to enhance service delivery and efficiency.</div></li><li><div>
Work collaboratively with other teams in the Knowledge Management &amp; Innovation Department in support of the department&rsquo;s mission and goals.</div></li><li><div>
Effectively lead and communicate, delivering high-quality research solutions with exemplary customer service.</div></li><li><div>
Ensure that all research activities comply with firm policies, legal requirements, and industry best practices.</div></li><li><div>
Remain current on technological enhancements that contribute toward providing sophisticated research services; participate in testing, evaluating, and selecting new research tools and advise on the cancellation or reduction of existing tools; offer consistent training and updates to the team on new product developments and enhancements.</div></li><li><div>
Participate in professional associations, actively engage in professional programs and events and encourage participation by Practice Liaison Team.</div></li><li><div>
Promote and uphold the highest professional and customer service standards.</div></li><li><div>
Maintain confidential information.</div></li><li><div>
Travel may be required.</div></li><li><div>
Work occasionally may require after hours and weekend coverage to perform the essential duties of the position.</div></li></ul><div></div><div><br>
Knowledge, Skills, and Abilities:</div><ul><li><div>
Extensive knowledge of current legal research tools, databases, and methodologies.</div></li><li><div>
Strong legal research skills, including proficiency in using legal research databases and tools.</div></li><li><div>
Knowledge and expertise with generative AI solutions, both general and legal research related.</div></li><li><div>
Excellent written and verbal communication skills.</div></li><li><div>
Proven leadership and team management skills.</div></li><li><div>
Strong analytical and problem-solving abilities.</div></li><li><div>
High level of integrity and professionalism.</div></li><li><div>
Strong attention to detail and commitment to accuracy.</div></li><li><div>
Proactive and resourceful in addressing challenges.</div></li><li><div>
Ability to work independently and collaboratively as part of a team.</div></li><li><div>
Demonstrated commitment to collaboration and delivering high-quality results with exemplary customer service.</div></li><li><div>
Strong interpersonal skills and the ability to work collaboratively with colleagues, clients, and stakeholders to achieve common goals and foster a positive team environment.</div></li><li><div>
Positive approach to team collaboration and goodwill ambassador for the Knowledge Management and Innovation department when working with attorneys and other firm administrative departments.</div></li><li><div>
Substantive knowledge of the law and legal bibliography.</div></li><li><div>
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and legal research software.</div></li></ul><div></div><div><br>
Education and/or Experience:</div><ul><li><div>
Masters degree in Library Science, Information Science, or any equivalent combination of training, education, and experience that demonstrates the ability to perform the duties of the position.</div></li><li><div>
Minimum seven (7) years of experience in legal research.</div></li><li><div>
Minimum three (3) years in a leadership or management role.</div></li></ul><div></div><div>
#LI-Hybrid</div><div></div><div>
The Firm will comply with any applicable city or state workplace mandates in effect in regards to Covid-19.</div><div></div><div><i>
This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.</i></div><div></div><div><i>
This position description does not constitute a written or implied contract of employment.</i></div><div></div><div><i>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i></div><div></div><div>
By applying for this position, you agree and understand that Troutman Pepper Locke will process your Personal Information<div></div> If you have questions about our data handling practices, or you are a resident of California, the United Kingdom, or the European Union and wish to exercise your privacy rights, please contact us at <div>privacy@troutman.com</div>.</div><div></div><div>
Equal Employment Opportunity<br>
Troutman Pepper Locke adheres to a policy of equal opportunity and will make all employment decisions, which include hiring, promotion, transfer, demotion, evaluation, compensation and separation, without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status and any other classification as protected by law.</div><div></div><div>
Compensation is dependent on several factors, such as position, location, market, education, training, and/or experience.</div><div></div><div><div><div><div><div><div><div><div>
Hiring Salary Range:</div></div></div></div></div></div></div></div>
$135,000.00 - $180,000.00</div>

Practice Liaison Research Manager

Endeavor Health

<div><div>Hourly Pay Range:</div>
$31.28 - $48.48 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.<div></div><div>
Position Highlights:</div><ul><li>
Position: End Using Computing Technician II</li><li>
Location: Swedish Hospital Chicago</li><li>
Full Time</li><li>
Hours: Monday-Friday, 8am-430pm</li><li>
Hybrid</li><li>
Travel: Local travel between sites will be required for this role. Capable of travel 24 / 7 when on call</li></ul><div><br>
A Brief Overview:</div><div>
The End User Computing II provides onsite technical support for all hardware platforms in use at Endeavor including desktops, laptops, printers, smart phones, other mobile devices, and peripherals that support clinical and business workflows</div><div></div><div>
The Analyst partners with the Applications, Network, Clinical Informatics, Nursing Informatics, and other teams to provide high level troubleshooting and collaboration. The Analyst works issues escalated by Service Desk Analysts, Service Desk leadership, and End User Computing II. This individual enables all Endeavor Health (Endeavor) team members to work effectively across desktops, laptops, mobile devices, and virtual environments by ensuring a secure, reliable, and consistent end user technology experience.</div><div></div><div>
The incumbent maintains accurate records in incident management and inventory systems, requiring strong problem-solving skills and a degree of creativity. As a customer-facing role, maintains a high degree of professionalism and regularly engages with customers; they should be seen as trusted partners. The role is a liaison between customers and the broader IT organization. In this capacity, is present and engaged with their customers by proactively rounding, attending safety huddles as needed, remaining apprised of current activity at the customer site, etc. This role also actively participates and assists in leading large scale hardware deployment activities.</div><div></div><div>
The incumbent collaborates with other IT team members and customers to continually improve the digital workplace environment. Possessing a strong understanding of ITIL terminology and the healthcare environment is a plus. To be successful in this role, you will be expected to remain current on the latest solutions and technologies and remain wellinformed of customer concerns and needs. This role requires a balance of strong technical skills, particularly as it relates to triaging technical issues, and strong interpersonal skills to serve as the face of IT to our customers. This level is expected to have very strong technical skills and be able to form strong relationships with our customers. Customers should seek out the incumbent as a trusted partner and technical resource. They should also serve as mentors to those in the level I.<br>
<br>
What you will do:</div><ul><li>
Owns the entire device lifecycle management process from deployment to support, replacement, and retirement. Works independently, serves as an escalation point for level I, and leads small initiatives. Manages process consistent with industry best practice terminology (e.g., ITIL), Endeavor specific requirements, and sound professional judgment.</li><li>
Analyzes, prioritizes, responds, and resolves service requests in a timely manner, and according to Service Level Agreements (SLAs) and established IT support procedures. Resolves incoming service requests with the assistance of Endeavor systems, IT Support manuals, other Endeavor staff, Endeavor vendors, and uses troubleshooting and analytical skills to diagnose, test, and repair. Ensures IT environment is working optimally and meeting customer needs. Proactively reports any gaps in environment performance or lack of meeting customer needs and begins resolving as appropriate.</li><li>
Maintains ownership of all assigned service requests until they are resolved or escalated to the appropriate Endeavor staff or Endeavor vendor for resolution; escalates service requests appropriately according to IT support standards. Promptly updates ServiceNow on progress on assigned service requests. Effectively communicates status with customers and properly documents the status according to Endeavor documentation procedures. Utilizes knowledge gained by engaging with customers through rounding, attending safety huddles, ad hoc conversations, etc. to anticipate needs and proactively addresses.</li><li>
Provides desktop hardware and software support, including but not limited to: Moves, Adds or Changes (MAC), installation, deployment, implementation, swap out, updating, configuration, and re-configuration of equipment. Performs advanced troubleshooting and may specialize in certain technologies.</li><li>
Delivers high quality customer service as both a technical resource and a liaison to the IT organization.</li><li>
Supports projects such as construction, system implementations, upgrades, maintenance, and retirements. Completes assigned tasks within project timelines</li><li>
Serves as a supportive team member and takes on call per posted schedule. Mentors Associate Analysts and coordinates small groups.</li><li>
Other duties as assigned.</li></ul><div>
What you will need:</div><ul><li>
Associates Degree</li><li>
Five (5) or more years of experience in a technology role or customer service support role</li><li>
Excellent verbal and written skills essential for providing positive customer service and good communication.</li><li>
Strong customer service skills with the ability to manage challenging customers and situations professionally and courteously.</li><li>
Ability to apply common sense understanding to carry out written or oral instructions.</li><li>
Ability to read, write, and comprehend detailed instructions, short correspondence, and memos.</li><li>
Personal and ethical accountability</li><li>
Demonstrates analytical and critical thinking for problem solving and issue resolution.</li><li>
A lean towards curiosity, out of the box thinking, and innovative solution development.</li><li>
A valid driver&rsquo;s license is required if the incumbent is selected to perform related duties at an off-site location.</li><li>
If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.</li></ul><div></div><div>
Benefits:</div><ul><li>
Career Pathways to Promote Professional Growth and Development</li><li>
Various Medical, Dental, and Vision options</li><li>
Tuition Reimbursement</li><li>
Free Parking at designated locations</li><li>
Wellness Program Savings Plan</li><li>
Health Savings Account Options</li><li>
Retirement Options with Company Match</li><li>
Paid Time Off</li><li>
Community Involvement Opportunities</li></ul></div><div></div>

End User Computing Technician II

City Colleges of Chicago

<div><p><b>CASEWORKER &ndash; PART-TIME</b></p><p><b>
MALCOLM X COLLEGE</b></p><p></p><p><br>
Malcolm X College is currently seeking a <b>part-time Caseworker</b> for Institutional Effectiveness Department supporting the TRIO office.</p><p>
This position is responsible for assessing student needs, developing intervention plans and monitoring the success of these plans for individual students and Upward Bound cohort groups. This position will interview, evaluate, and enroll students into the TRIO Upward Bound program.</p><p>
The mission of <b>Malcolm X College</b> is to provide accessible liberal arts and health-focused education that fosters personal and professional achievement. To fulfill this mission, we focus on the following core values: accountability, community, diversity, empowerment, learning, and respect.</p><p><b>
ESSENTIAL DUTIES:</b></p><ul><li><p>
Conducts intake interviews to evaluate students&rsquo; vocational or educational potential and general eligibility for CCC programs in accordance with grantor&rsquo;s guidelines.</p></li><li><p>
Obtains background information on potential students for the purpose of providing referrals to the appropriate community agencies.</p></li><li><p>
Advises currently enrolled students regarding educational and personal adjustment issues. Assists students with goal maintenance and individualized career planning.</p></li><li><p>
Assists program participants with completion of academic forms and applications.</p></li><li><p>
Retains a compilation of statistics, written reports and correspondence within student files. Prepares monthly mandatory reports for management review.</p></li><li><p>
Attends monthly staff meetings and may serve as liaison to community and state agencies for the purpose of receiving appropriate students services and maintaining good public relations.</p></li><li><p>
Markets the program and recruits students for the program.</p></li><li><p>
Disseminates information and answers questions in regard to the Upward Bound program.</p></li><li><p>
Adheres to CCC Customer Service Excellence standards.</p></li><li><p>
Performs other duties as assigned.</p></li></ul><p></p><p><b><br>
QUALIFICATIONS:</b></p><ul><li><p>
Bachelor&rsquo;s Degree in Education, Social Work, Psychology, or a related area required.</p></li><li><p>
A minimum of three year&rsquo;s previous work experience in providing educational services; or an equivalent combination of training and experience.</p></li><li><p>
Must be self-directed, innovative and able to assess current operations in an effort to develop practical action programs to improve the functioning of the department.</p></li><li><p>
Must maintain an effective liaison among agencies, staff, administrators and the community to promote overall responsiveness to the program.</p></li><li><p>
Excellent verbal and written skills required with the ability to communicate persuasively with tact and diplomacy.</p></li></ul><p></p><p><b><br>
Position Schedule:</b> Monday to Wednesday &ndash; 9:00am &ndash; 5:00pm and Thursday &ndash; 9:00am &ndash; 4:00pm</p><p><b>
Salary Range</b>: $21.31 - $24.59 per hour</p><p>
Offered salary will be determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities.</p><p>
Benefits information is found at https://www.ccc.edu/departments/Benefits/</p><div></div><div><i><br>
MXC was recognized for its best-in-class student and staff recruitment and retention practices, inclusive learning and working environments, and meaningful community service and engagement opportunities.</i></div><div></div><p><b><i><br>
GRANT FUNDED &ndash; End Date &ndash; 8/31/2026</i></b></p><p><b>
This position is represented by the Local 1600 Professionals union.</b></p><div><b>
We are an equal opportunity and affirmative action employer.</b></div><div><b>
Thank you for your interest in City Colleges of Chicago!</b></div></div><div></div>

Case Worker

GE HealthCare

<div><h1 class="jobSectionHeader"><b>Job Description Summary</b></h1>
Ensures first-class service contract process execution on customer service contracts. Installs base data entry and data quality for assigned area. Ensures timely and accurate billing of customers for contract and non-contract services. Ensures quality and integrity of the customer contracts as they are entered into the system. Acts as liaison/partner with Service Sales, Field Service, and Customers to meet commitments and resolve issues related to invoicing and contract administration.<br>
<br>
This is a remote role that provides onsite customer support. Candidate will be required to work at the customer location and needs to reside in the Chicago, IL area.<p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><h2 class="jobSectionHeader"><b>
Responsibilities:</b></h2><ul><li><p>
Drive the overall execution of the GEHC customer service contract loading into all applicable processes including additions, deletions, and modifications to existing contracts (e.g., field communications, verification along with contract submission prework).</p></li><li><p>
Responsible for timely and accurate billing of customers for contract and non</p></li><li><p>
contract services.</p></li><li><p>
Work within all related systems Legacy and Support Central to manage and complete all work.</p></li><li><p>
Handle all types of work submitted into the department whether multi</p></li><li><p>
vendor or core GE product based offerings.</p></li><li><p>
Maintain install database accuracy by supporting field team and external customers via phone and email.</p></li><li><p>
Work closely with field service sales and service, service marketing, and commercial solutions to resolve technical and process-related issues.</p></li><li><p>
Effectively manage and prioritize various projects with minimal supervision.</p></li><li><p>
Provide support for timely resolution of customer invoicing disputes in coordination with Service Sales and field service teams.</p></li><li><p>
Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality</p></li><li><p>
Goals, and applicable laws and regulations as they apply to this job type/position.</p></li><li><p>
Complete all planned Quality &amp; Compliance training within the defined deadlines.</p></li><li><p>
Identify and report any quality or compliance concerns and take immediate corrective action as required.</p></li><li><p>
Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE HealthCare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int'l and/or local Law is broken.</p></li><li><p>
Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int'l and/or local Law is broken.</p></li><li><p>
Ownership of contract entry quality to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.</p></li><li><p>
Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Required Qualifications:</b></h2><ul><li><p>
Associate degree in Business Administration, Finance, Marketing or related discipline and minimum one year of customer service experience; or a High School diploma/GED and five or more years of customer service experience.</p></li><li><p>
High proficiency in Microsoft Office Suite products (e.g., Word, Outlook, Excel, Access).</p></li><li><p>
Minimum two years' experience working with Microsoft Excel.</p></li><li><p>
Ability to communicate using local language.</p></li><li><p>
Strong focus on customer care and satisfaction.</p></li><li><p>
Demonstrated ability to work under pressure and to meet deadlines and commitments.</p></li></ul><p></p><p>
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership &ndash;always with unyielding integrity.</p><p></p><p><br>
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.</p><p></p><p><br>
#LI-ER1</p><p></p>
We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $54,640.00-$81,960.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.<p></p><div><div><div><div><div><div><div><p>
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p>
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
</p></div></div></div></div></div></div></div><p></p><p>While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.</p><p></p><div><div><div><div><div><div><div><p><b>
Relocation Assistance Provided: </b>Yes</p></div></div></div></div></div></div></div></div><p></p>

Operations Coordinator 1

Self-Help

<div><p><b>Job Description:
</b></p><h2 class="jobSectionHeader"><b>WHO We Are:
</b></h2><h2 class="jobSectionHeader"><b>Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we&rsquo;re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we&rsquo;ve constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies.
</b></h2><h2 class="jobSectionHeader"><b>Position Summary:
</b></h2><h2 class="jobSectionHeader"><b>The Universal Banker serve as a liaison between the </b><b>member </b><b>and the credit union. Provide account information by phone or in person, as well as information on the full range of credit union products and services. Open accounts for members, </b><b>originate </b><b>consumer loans, resolve issu </b><b>es, and professionally handle the </b><b>member&rsquo;s </b><b>daily needs </b><b>.
</b></h2><h2 class="jobSectionHeader"><b>We are seeking a Temp Universal Banker to join our Roseland, IL team!
</b></h2><h2 class="jobSectionHeader"><b>WHAT You&rsquo;ll Do:
</b></h2><ul><li><h2 class="jobSectionHeader"><b>Manage the consumer loan process from initiation through pre-qualification to closing, including: interviewing loan applicants, preparing applications, preparing files for processing and underwriting, providing timely accurate disclosures to members, and troubleshooting issues that may arise.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Work with members (customers) to meet their financial service needs
</b></h2></li><li><h2 class="jobSectionHeader"><b>Promote credit union products and services based on member&rsquo;s needs
</b></h2></li><li><h2 class="jobSectionHeader"><b>Process share deposit payments, loan payments, CD and lines of credit transactions, etc.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Disburse cash and check withdrawals.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Open, close, and balance cash drawer daily.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Handle Vault Teller responsibilities and balance ATM daily.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Initiate conversations to suggest new products and services.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Participate in Credit Union outreach events.
</b></h2></li><li><h2 class="jobSectionHeader"><b>Adhere to general regulatory procedures.
</b></h2></li></ul><h2 class="jobSectionHeader"><b>WHAT You&rsquo;ll Need:
</b></h2><ul><li><h2 class="jobSectionHeader"><b>3-5 years in a financial institution or other customer service industry preferred
</b></h2></li><li><h2 class="jobSectionHeader"><b>Bilingual English/Spanish fluency preferred
</b></h2></li><li><h2 class="jobSectionHeader"><b>Ability to form and maintain strong relationships with internal and external customers.
</b></h2></li><li><h2 class="jobSectionHeader"><b>May be required to travel to cover other branches.
</b></h2></li><li><h2 class="jobSectionHeader"><b>High school diploma or equivalent.
</b></h2></li></ul><h2 class="jobSectionHeader"><b>Compensation starts at $25 per hour
</b></h2><p>Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
</p><p><b>Company Disclaimer:
</b></p><p></p><p>Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.</p></div>

Temporary Universal Banker

<div><div>Hourly Pay Range:</div>
$19.31 - $28.00 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.<div></div><div>
Position Highlights:</div><ul><li>
Position: Laboratory Assistant II</li><li>
Location: Swedish Hospital</li><li>
Full Time/Part Time: Full Time</li><li>
Hours: Monday-Friday, 10am-6:30pm, e/o Saturday 8am-4:30pm</li></ul><div></div><div>
What you will do:</div><ul><li>
Provide customer support as a liaison between laboratory and providers.</li><li>
Specimen processing and handling according to established guidelines, protocol and procedures.</li><li>
Record and document specimen information in Laboratory Information System.</li><li>
Prepare and track specimen for transport to reference laboratories.</li><li>
Maintain organized records, and are HIPPA compliant.</li><li>
Maintain and clean laboratory equipment.</li><li>
Assist with inventory control and supply ordering.</li><li>
Adhere to all safety protocol and infection control measures, including the proper disposal of biohazardous materials.</li><li>
Ensure compliance with all regulatory and accreditation standards, including CAP.</li></ul><div></div><div>
What you will need:</div><ul><li>
Education: High school Diploma or equivalent</li><li>
Certification: N/A</li><li>
Experience: 1 year phlebotomy or laboratory experience</li><li>
Unique or Preferred Skills: Strong customer service, communicate and organizational skills.</li></ul><div></div><div>
Benefits:</div><ul><li>
Premium pay such as shift, on call, holiday and more based on an employee&rsquo;s job</li><li>
Incentive pay for select positions</li><li>
Opportunity for annual increases based on performance</li><li>
Career Pathways to Promote Professional Growth and Development</li><li>
Various Medical, Dental, Pet and Vision options</li><li>
Tuition Reimbursement</li><li>
Free Parking</li><li>
Wellness Program Savings Plan</li><li>
Health Savings Account Options</li><li>
Retirement Options with Company Match</li><li>
Paid Time Off and Holiday Pay</li><li>
Community Involvement Opportunities</li></ul><div></div><div>
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals &ndash; Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) &ndash; all recognized as Magnet hospitals for nursing excellence. For more information, visit <div>www.endeavorhealth.org</div>.</div><div></div><div>
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.</div><div></div><div>
Please explore our website (<div>www.endeavorhealth.org</div>) to better understand how Endeavor Health delivers on its mission to &ldquo;help everyone in our communities be their best&rdquo;.</div><div></div><div>
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.</div><div></div><div>
At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging&mdash;each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.</div><div></div><div>
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.</div></div><div></div>

Laboratory Assistant II

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