benefits specialist

customer service- admin- virtual assistant (remote) Jobs in Houston

employee relations & hr specialist Jobs in Houston

employee relations & hr specialist

service dispatcher

administrative specialist (executive support) Jobs in Houston

customer service specialist

Onco360

<div><div>Join our Growing Team making a difference in our Patient Lives! Onco360 is looking for a <b>Customer Care Specialist</b> based out of our Houston, TX<b> </b>pharmacy. This is a full-time position working hours between 8am-8pm<b> CST Monday through Friday and availability on Saturday and Sundays for hours between 8am-4:30pm CST.</b> <b>This is a remote work from home position.</b> Customer Care Specialists at Onco360 will work with the sales team and providers in monitoring all customer care issues.</div>
<div></div><div><div><b>Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturer</b><b>s.</b></div>
<div><div>A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.</div>
<div></div><div>We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.</div>
</div>
<div></div><div><b>Starting salary from $22.00 an hour and up</b></div>
</div><div></div><div><div>We offer great benefits including:</div>
<ul><li>Medical; Dental; Vision</li>
<li>401k with a match</li>
<li>Paid Time Off and Paid Holidays</li>
<li>Tuition Reimbursement</li>
<li>Company paid benefits &ndash; life, and short and long-term disability</li>
</ul><div>Customer Care Specialist Responsibilities:</div>
<ul><li>Manages the customer care escalations email workflow.</li>
<li>Works with the customer service manager to ensure all sales team escalations are addressed daily.</li>
<li>Work all address exception reports given by the VP of pharmacy operations.</li>
<li>Report to the customer care manager any items that may cause escalations not to be completed.</li>
<li>Have knowledge of CPR+ and billing claim responses.</li>
<li>Escalate all issues to the proper pharmacy director, sales team rep or analytics team.</li>
<li>Work with other functional areas to resolve customer problems, and in system databases, and notifying appropriate parties as to what action will be taken to resolve the problem.</li>
<li>Work all projects that are assigned by the customer service manager</li>
</ul><div>Position Qualifications for Customer Care Specialist:</div>
<ul><li>Education/Learning Experience
<ul><li>High School Diploma required; Bachelor's degree preferred</li>
</ul></li><li>Work Experience
<ul><li>1 to 2 years of pharmacy billing or certified pharmacy technician required</li>
</ul></li><li>Skills/Knowledge
<ul><li>Customer service, problem solving, and excellent communication skills verbal and writing required.</li>
<li>Work independently with little to no guidance</li>
</ul></li><li>Licenses/Certifications
<ul><li>Required: State Pharmacy Technician (as required) and national Pharmacy Technician certification (PTCB or equivalent</li>
</ul></li></ul><div><b>#Company Values: Teamwork, Respect, Integrity, Passion</b></div></div></div>

Pharmacy Technician - Customer Care Specialist

Converge Technology Solutions

<b>Practice:</b> Managed Services
<br><b>Position Title:</b> Customer Support Specialist
<br><b>Position Location:</b> Remote, Work hours reflect Central Time Zone hours.
<br><b>Reports to:</b> Team Lead Customer Support
<br><br>
<b>Job Summary:</b><br>
Responsible for the day-to-day support of Managed Services Clients. By leveraging customer service skills and understanding today’s technologies and Electronic Health Record software, solve a wide variety of challenges in a fast-paced environment that is managed using ITIL methodology.
<br><br>
<b>Work Schedule:</b><br>
Pellera is hiring for two separate roles with this posting with two specific schedule options.
<br>Saturday to Tuesday - 6am CST to 4:30pm CST
<br>Monday to Wednesday, and Saturday – 11:30am to 10pm CST
<br><br>
<b>FLSA Status:</b><br>
Non-Exempt.
<br><br>
<b>Essential Functions:</b><br>
<ul>
<li>Provides first level support for inbound Interactions and requests from end users, staff and patients.</li>
<li>Maintain end-to-end responsibility for end users support needs providing timely, reliable, and courteous service.</li>
<li>Participate in and adhere to all standard operating procedures.</li>
<li>Assists with the development and improvement of work instructions, procedures, and documentation.</li>
<li>Exceptional Attendance is a must.</li>
<li>Mentor and assist with training new Customer Support Specialists.</li>
<li>Assist other Customer Support Specialists by acting as a touchpoint to hand off in depth issues before escalating out of the Level 1 support group. Conduct regular queue management to ensure adherence to standard operating procedures.</li>
<li>Maintain appropriate level of skills to handle incidents and requests in line with established service levels.</li>
<li>Provide feedback of intelligence gained through customer interactions.</li>
<li>Make or suggest updates to the Knowledge within the Knowledge Management databases.</li>
<li>Other duties as assigned.</li>
</ul>
Required Skills/Abilities/Competencies
<br><ul>
<li>Excellent verbal and written communication skills. Professionally respond to telephone calls, emails, chats, and voicemails for customer support.</li>
<li>Technical writing experience</li>
<li>Innovative, team-oriented problem solver.</li>
<li>Excellent interpersonal and customer service skills. Strong commitment to providing quality service.</li>
<li>Excellent organizational, time management and follow through skills.</li>
<li>Ability to prioritize tasks and to delegate them when appropriate.</li>
<li>Ability to function well in a high-paced and at times stressful environment.</li>
<li>Experience troubleshooting Microsoft Office.</li>
<li>Ethical and Critical Thinking.</li>
<li>Ability to type at least 25 words a minute.</li>
</ul>
<b>Education and Experience:</b><br>
<ul>
<li>High school diploma or equivalent.</li>
<li>2 years’ experience working in a customer service role preferred but not required.</li>
<li>Call Center experience preferred but not required.</li>
</ul>
<b>Physical Requirements:</b><br>
<ul>
<li>Prolonged periods of sitting at a desk and working on a computer.</li>
<li>Must be able to lift up to 15 pounds at times.</li>
</ul>
Pellera provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Customer Support Specialist - Remote, Off-hours schedule.

City of Houston, TX

<div><div><div><h2 class="jobSectionHeader"><b>POSITION OVERVIEW</b></h2></div><br>
<div><p><br>
<br>
<b>APPLICATION ACCEPTED FROM: ALL PERSONS INTERESTED</b><br>
<b>DIVISION / SECTION: </b>Customer Experience / Neighborhood Libraries<br>
<b>Workday &amp; Hours: </b>Monday-Sunday 8:00am-8:00pm (varies) ***Subject to Change<br>
<br>
<b>DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS</b><br>
Houston Public Library (HPL) is seeking creative, team-oriented people with a passion for customer service to work as a Senior Library Service Specialist in Neighborhood Libraries. Successful candidates will demonstrate strong communication skills, deliver outstanding customer service, and exhibit a genuine interest in engaging with individuals of all ages and diverse backgrounds.<br>
<br>
<b>ABOUT US:</b><br>
The Houston Public Library&rsquo;s mission&mdash;Linking YOU to the World&mdash;guides our vision to be Houston&rsquo;s most trusted source of information. We are dedicated to fostering a connected and informed community, where all Houstonians have equitable access to resources and innovative tools that empower them to thrive in a global society. From early literacy to career development and lifelong enrichment, we are proud to support lifelong learning at every stage of life. We are more than just a place for books; we are a hub for community connection, where Houstonians come together to engage, collaborate, and build a sense of belonging.</p><p><b><br>
The Senior Library Service Specialist (Youth) will:</b></p><ul><li>
Provide customer service at public service desks and by phone.</li><li>
Provide innovative programming in the library for youth of all ages including story times, arts &amp; crafts, STEM, library tours, video gaming, and after school time.</li><li>
Create a welcoming and safe environment for youth and their families.</li><li>
Provide computer and technology assistance to library customers and staff and troubleshoot technology-related issues.</li><li>
Promote library services and programming both for the assigned location and systemwide.</li><li>
Collaborate with community groups through outreach to enhance and promote library services and programs.</li><li>
Assist with the collection maintenance, weeding and use of the collection and shelve and retrieve library materials.</li><li>
Will serve as the Assistant Manager for the Johnson/Mancuso grouping and person in charge in the absence of the manager.</li><li>
Evening and weekend (Saturday and Sunday) shift work is required.</li>
Perform other duties as assigned.<br>
<li>
</li></ul><b>
WORKING CONDITIONS</b><br>
The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements.</div><p></p>
<div><h2 class="jobSectionHeader"><b>MINIMUM REQUIREMENTS</b></h2></div>
<div><p><b>EDUCATIONAL REQUIREMENTS</b><br>
Requires a Bachelor's degree.</p><p><b><br>
EXPERIENCE REQUIREMENTS</b><br>
(1) One year of professional/paraprofessional experience in library, information services, or education is required.<br>
<br>
Associate&rsquo;s degree and (3) three years of professional/paraprofessional experience in library, information services, or education</p><p><b>
OR</b></p><p>
(5) Five years professional or paraprofessional experience in library, information services, or education may be substituted for the education requirement.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>PREFERENCES</b></h2></div>
<p></p><div><p>Comfortable working with diverse populations.<br>
Strong interpersonal, communication, problem-solving, and organizational skills<br>
Ability to work in a collaborative team environment<br>
Experience in working with data and preparing statistical reports.<br>
Experience in training staff.<br>
Experience using the MS Office Suite and OneDrive and electronic devices such as e-readers and tablets and other technologies.<br>
Bilingual (Spanish and English) is preferred.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>GENERAL INFORMATION</b></h2></div>
<p></p><div><p><b>SELECTION / SKILLS TESTS REQUIRED</b><br>
The selection process will involve application review and/or Interview. The department may administer skills assessment test.<br>
<br>
<b>SAFETY IMPACT POSITION - NO</b><br>
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.<br>
<br>
<b>PAY GRADE - 16</b><br>
<br>
<b>SALARY INFORMATION</b><br>
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.<br>
<br>
<b>APPLICATION PROCEDURES</b><br>
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at:<b> </b><b>www.houstontx.gov</b><br>
<br>
To view your detailed application status, please log-in to your online profile by visiting <b>http://agency.governmentjobs.com/houston/default.cfm</b>or call 832-393-0473).<br>
<br>
If you need special services or accommodations, call 832-393-0473. (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627.</p><p><br>
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.<br>
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.</p><p>
Applicants are encouraged to attach a cover letter and resume along with their completed application when applying.<br>
<br>
<b>EOE Equal Opportunity Employer</b><br>
<b>The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.</b></p></div></div></div><p></p>
<br><div><div><div><div><b>Employer</b></div>
<div>City of Houston</div>
</div></div><div><div><div><b>Address</b></div>
<div><p>901 Bagby St<br>
<br>
Houston, Texas, 77002
</p></div></div></div><div><div><div><b>Website</b></div>
<div>https://www.houstontx.gov/</div></div></div></div>

Senior Library Service Specialist (Youth)

West Elm

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <em>
  We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
  <br/>
  <br/>
 </em>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 Our mission is to enhance the quality of our customers&rsquo; lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
 <br/>
 <br/>
 <strong>
  Overview Of The Design Studio Specialist Role
  <br/>
  <br/>
 </strong>
 You will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
  </li>
  <li>
   Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
  </li>
  <li>
   Create and present design plans based on client's needs, style, preferences and living space
  </li>
  <li>
   Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
  </li>
  <li>
   Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
  </li>
  <li>
   Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Criteria
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong communication, clienteling and customer follow-up skills
  </li>
  <li>
   Ability to complete and coordinate complex large orders within a variety of sales channels
  </li>
  <li>
   Experience in working with the elements of design preferred
  </li>
  <li>
   Proven ability to prioritize and handle multiple tasks simultaneously
  </li>
  <li>
   1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be able to be mobile on the sales floor for extended periods of time
  </li>
  <li>
   Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
  </li>
  <li>
   Full time associates are expected to have open availability to meet the needs of the business.
  </li>
  <li>
   Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits Just For You
  <br/>
  <br/>
 </strong>
 Depending on your position and your location, here are a few highlights of what you might be eligible for:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   A generous discount on all Williams-Sonoma, Inc. brands
  </li>
  <li>
   A 401(k) plan and other investment opportunities
  </li>
  <li>
   A wellness program that supports your physical, financial and emotional health
  </li>
  <li>
   Paid vacations and holidays (full-time)
  </li>
  <li>
   Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Journey in Continued Learning
  <br/>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Individual development plans and career pathing conversations
  </li>
  <li>
   Annual performance appraisals
  </li>
  <li>
   Cross-brand and cross-functional career opportunities
  </li>
  <li>
   Online learning opportunities through brand specific resources and WSI University
  </li>
  <li>
   Leadership development opportunities
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
  <br/>
  <br/>
 </em>
 <em>
  This role is not eligible for relocation assistance.
  <br/>
  <br/>
 </em>
 <em>
  Williams-Sonoma, Inc. is an Equal Opportunity Employer.
  <br/>
  <br/>
 </em>
 <strong>
  <em>
   San Francisco Locations:
   <br/>
   <br/>
  </em>
 </strong>
 <em>
  Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
 </em>
</div>


Interior Designer, Part-Time, Rice Village- West Elm

Williams-Sonoma, Inc.

<div></div><div><div><div><div><div><i>We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.<br>
</i></div><p></p><p><b>About the </b><b>Team
</b></p><p>Our mission is to enhance the quality of our customers&rsquo; lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.<br>
</p><p></p><p><b>Overview of the Design Studio Specialist role
</b></p><p>You will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand.<br>
</p><p></p><p><b>Responsibilities
</b></p><div>&middot; Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
</div><div>&middot; Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
</div><div>&middot; Create and present design plans based on client's needs, style, preferences and living space
</div><div>&middot; Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
</div><div>&middot; Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
</div><div>&middot; Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment<br>
</div><div></div><p><b>Criteria
</b></p><div>&middot; Strong communication, clienteling and customer follow-up skills
</div><div>&middot; Ability to complete and coordinate complex large orders within a variety of sales channels
</div><div>&middot; Experience in working with the elements of design preferred
</div><div>&middot; Proven ability to prioritize and handle multiple tasks simultaneously
</div><div>&middot; 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)<br>
</div><div></div><p><b>Physical Requirements
</b></p><div>&middot; Must be able to be mobile on the sales floor for extended periods of time
</div><div>&middot; Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
</div><div>&middot; Full time associates are expected to have open availability to meet the needs of the business.
</div><div>&middot; Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).<br>
</div><div></div><div><b>Benefits Just for You
</b></div><div>Depending on your position and your location, here are a few highlights of what you might be eligible for:
</div><div>&middot; A generous discount on all Williams-Sonoma, Inc. brands
</div><div>&middot; A 401(k) plan and other investment opportunities
</div><div>&middot; A wellness program that supports your physical, financial and emotional health
</div><div>&middot; Paid vacations and holidays (full-time)
</div><div>&middot; Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)<br>
</div><p></p><p><b>Your Journey in Continued Learning
</b></p><div>&middot; Individual development plans and career pathing conversations
</div><div>&middot; Annual performance appraisals
</div><div>&middot; Cross-brand and cross-functional career opportunities
</div><div>&middot; Online learning opportunities through brand specific resources and WSI University
</div><div>&middot; Leadership development opportunities<br>
</div><p></p><p><i>WSI will not now or in the future commence an immigration case or &quot;sponsor&quot; an individual for this position (for example, H-1B or other employment-based immigration<br>
</i></p><p></p><p><i>This role is not eligible for relocation assistance.<br>
</i></p><p></p><p><i>Williams-Sonoma, Inc. is an Equal Opportunity Employer.<br>
</i></p><p></p><p><b><i>San Francisco Locations:
</i></b></p><p><i>Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.</i></p></div></div></div></div><p></p>

Southend Pharmacy

<p>Company Overview<br/></p><p>Southend Pharmacy is primarily a 503A compounding pharmacy specializing in personalized, patient-specific medications for healthcare providers.<br/></p><p>Our dedication to clinical excellence transforms trust into lasting confidence. From the expertise of our pharmacists to the precision of our compounding services, we hold ourselves to the highest standards &mdash; ensuring every solution is grounded in best practices and clinical integrity.<br/></p><p>If you take pride in your craft, value teamwork, and are driven by high standards, you&rsquo;ll feel right at home here.<br/></p><p>Job Summary<br/></p><p>We are seeking a detail-oriented Provider Service Specialist to support safe, compliant, and timely prescription processing within a compounding pharmacy environment. This role is responsible for verifying prescriber licensure, credentials, and regulatory eligibility; reviewing prescriptions prior to production; and ensuring compliance with federal and state laws, including controlled substance and telehealth prescribing requirements. The ideal candidate serves as a trusted compliance resource across pharmacy operations, intake, sales, and leadership teams.<br/></p><p>Key Responsibilities<br/></p><p>Facility Monitoring:<br/></p><p>Verify prescriber licensure and credentials using approved state and federal databases.<br/></p><p>Review and validate prescription eligibility prior to release to production.<br/></p><p>Confirm prescribers are legally authorized and appropriately credentialed to prescribe medications offered by the pharmacy, including controlled substances, hormone therapies, and sterile preparations.<br/></p><p>Ensure prescriptions originate from legally authorized prescribers.<br/></p><p>Ensure prescribing habits match the provider's scope of practice.<br/></p><p>Prioritize verification activities to meet dispensing timelines.<br/></p><p>Provide real-time support to pharmacy technicians, pharmacists, intake staff, sales, and compliance teams regarding prescriber eligibility and regulatory restrictions.<br/></p><p>Identify high-risk, non-compliant, or potentially problematic prescribing activity and escalate concerns to compliance leadership.<br/></p><p>Assist sales and account management teams by clarifying prescriber compliance requirements.<br/></p><p>Stay current on evolving prescribing guidelines and regulatory updates.<br/></p><p>Facility Compliance:<br/></p><p>Monitor compliance with federal and state prescribing laws, including telemedicine and telehealth regulations.<br/></p><p>Confirm prescriber DEA registration status and controlled substance compliance (e.g., valid DEA numbers, prescription sequencing, patient exam requirements).<br/></p><p>Track state-specific prescribing privileges and regulatory requirements.<br/></p><p>Track license, registration, and credential expiration dates and follow up on renewals.<br/></p><p>Coordinate with prescribers and their staff to resolve discrepancies, obtain missing documentation, or update credentials.<br/></p><p>Maintain accurate digital and physical credentialing records including but not limited to pharmacy management systems and customer relationship management systems.<br/></p><p>Support data integrity initiatives by identifying inconsistencies or outdated information.<br/></p><p>Create, update, and maintain provider onboarding documentation.<br/></p><p>Prepare compliance reports for internal stakeholders.<br/></p><p>Serve as a trusted point of contact for compliance-related questions or concerns.<br/></p><p>Qualifications<br/></p><p>Required<br/></p><p>High school diploma or equivalent.<br/></p><p>Minimum of 3 years of pharmacy technician experience in a regulatory, compliance, or specialty pharmacy environment (e.g., mail-order pharmacy, managed care, health informatics).<br/></p><p>Active pharmacy technician license and national certification (PTCB or NHA).<br/></p><p>Strong working knowledge of federal and state pharmacy laws and regulations, including FDA, DEA, HIPAA, and applicable state boards of pharmacy (e.g., TSBP).<br/></p><p>Demonstrated experience verifying prescriber credentials, including state licensure, DEA registration, and prescribing authority.<br/></p><p>Proven ability to identify compliance risks, discrepancies, or regulatory deviations and recommend corrective actions.<br/></p><p>Experience using a Pharmacy Management System, such as LifeFile or a comparable pharmacy management platform.<br/></p><p>Intermediate proficiency in Microsoft Excel, including maintaining tracking logs, organizing data, and monitoring operational workflows.<br/></p><p>Ability to work across multiple digital platforms and systems while maintaining accuracy and compliance in provider service operations.<br/></p><p>Experience with provider credentialing, onboarding, or pharmacy operations.<br/></p><p>Exceptional attention to detail and documentation accuracy.<br/></p><p>Ability to work cross-functionally with compliance, legal, and pharmacy operations teams.<br/></p><p>Comfortable handling confidential, regulated, and sensitive information.<br/></p><p>Preferred<br/></p><p>Bachelor&rsquo;s degree in Healthcare Administration, Health Sciences, Compliance, Business, or a related field.<br/></p><p>Familiarity with provider credentialing and verification systems, including state license verification databases, ID.me, or MedPro.<br/></p><p>Experience using provider operations platforms, such as CRM systems, telehealth compliance tools, or similar technologies used to support provider engagement and regulatory oversight.<br/></p><p>Exposure to compliance and documentation systems, including Simplifi 797, DocuSign, or comparable platforms supporting sterile compounding documentation and digital workflow management.<br/></p><p>Familiarity with pharmacy audit software, quality tracking platforms, or compliance monitoring tools.<br/></p><p>Knowledge of DEA registration requirements, state prescribing authority rules, and exclusion monitoring (OIG/GSA).<br/></p><p>Physical Requirements<br/></p><p>Ability to sit for extended periods of time at a desk and working on a computer<br/></p><p>Ability to communicate effectively in person, over the phone, or via virtual meeting<br/></p><p>Ability to maintain focus in a typical office environment with moderate noise levels<br/></p><p>Ability to perform repetitive motions with hands and arms, such as typing.<br/></p><p>Benefits<br/></p><p>Comprehensive benefits package including medical, dental, paid time off, and a 401(k) retirement plan.<br/></p><p>Southend Pharmacy is unable to offer visa sponsorship at this time. Candidates must be legally authorized to work in the United States without current or future sponsorship.<br/></p><p>Equal Opportunity Employer Statement<br/></p><p>Allia Health Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.<br/></p><p>If you have any questions or require accommodations during the application process, please contact recruiting@alliahealth.co.<br/></p><p>Work Location: In person<br/></p>

Provider Service Specialist

Swissport

<div>Overview:
<div></div><div>
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple &ndash; &ldquo;To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.&rdquo;</div><div></div><div><br>
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.</div><div></div><div><b><br>
Job summary</b></div><div>
Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned.</div><div></div><div><br>
The expected pay rate is $15.00/hr.</div><div></div><div><b><br>
Your activities</b></div><ul><li>
Inspect and verify passenger documentation</li><li>
Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations</li><li>
Manage passenger baggage processing including handling and fee calculation if applicable</li><li>
Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance</li><li>
Direct passengers through Customs, Immigration, and Quarantine, as required</li><li>
Make public address announcements as required</li><li>
Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival</li><li>
Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies</li><li>
Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software</li><li>
Produce all required, work-related documentation</li><li>
Other duties as assigned</li></ul><div><b>
Your profile</b></div><ul><li>
High School diploma or GED equivalent</li><li>
Passionate about customer service and must have relevant work experience</li><li>
Excellent communication skills (written and verbal) in country specific language</li><li>
Additional languages desirable</li><li>
Commitment to continuous improvement</li><li>
Self motivated and able to work independently</li><li>
Attentive to detail and numerate</li><li>
Ability to follow processes and procedures and apply flexible approach when required</li><li>
Must be able to type and learn airline specific computer reservation/ ticketing software</li><li>
Willingness to work in inclement weather</li></ul><div>
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</div><div>
Visit our website at www.careers.swissport.com to learn more about Life at Swissport.</div><div>
Join Swissport today and be part of a team that connects the world of aviation!</div></div>

IAH Passenger Services Agent - Bilingual (English/Spanish)

Explore 582+ Customer service specialist in Houston this March. Find roles across top companies and apply now to boost your career.

582 customer service specialist jobs In Houston

Pharmacy Technician - Customer Care Specialist

Customer Support Specialist - Remote, Off-hours schedule.

Senior Library Service Specialist (Youth)

Interior Designer, Part-Time, Rice Village- West Elm

Interior Designer, Part-Time, Rice Village- West Elm

Provider Service Specialist

IAH Passenger Services Agent - Bilingual (English/Spanish)