customer success manager

account management specialist Jobs in Riyadh

account management specialist

customer experience specialist Jobs in Riyadh

customer experience specialist

customer service representative Jobs in Riyadh

customer service representative

sales associate

customer success associate

S&P Global

About the Role: 
Grade Level (for internal use): 10
 
The Team: 
You will be part of the EMEA Customer Success team at S&P Global Energy. Part of the wider Customer Experience team at S&P Global Energy, the team focuses on value, trust and delight: ensuring a smooth onboarding, education and enablement of our customers with our solutions. Through proactive and reactive customer engagement the team develops trust and relationship with clients focusing on their needs and goals.
 
Responsibilities and Impact: 
Role is an individual contributor role, not a team leader role.
 Engage proactively with customers to understand their needs and ensure they derive maximum value from our solutions.
 Successfully and promptly onboard customers and conduct remote and in-person training sessions to educate customers on our products and services as well as personalizing the sessions based on customer needs and workflows.
 Develop and maintain strong relationships with key stakeholders within customer organizations to drive adoption and satisfaction.
 Monitor and leverage customer data to identify opportunities for further engagement and value creation.
 Serve as a trusted advisor, providing insights and recommendations to enhance customer experience and success. Be the voice of the customer to continue improving their experience.
 Cross functional collaboration: innovate and partner across different functions to create seamless elevated customer experience.
 Proactive Support: anticipate customer challenges/needs and address them before they escalate.
 Continual Learning: stay updated on select industry/market/regional trends and product developments to enrich customer engagements.
 Promptly and accurately capturing customer engagement activities in Gainsight.
 
What We’re Looking For:Basic Required Qualifications: 
Fluency in English is required, with a demonstrated ability to communicate effectively in verbally and in writing.
 Fluency in French or Russian is an advantage, with a demonstrated ability to communicate effectively in verbally and in writing.
 Bachelor's degree in business-related discipline is preferred.
 3+ years of experience in customer success, account management, or a similar role.
 Proficiency in Gainsight, Salesforce or similar is an advantage.
 Industry knowledge (energy, commodities, finance) is an advantage.
 Strong communication skills, both written and verbal.
 Proven ability to manage multiple accounts and projects simultaneously.
 Ability to travel to meet clients.
 
About S&P Global Energy
 At S&P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term, sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration.
 
S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. Learn more at www.spglobal.com/energy .
 
What’s In It For You?
 
Our Mission: 
Advancing Essential Intelligence.
 
Our People: 
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 
Our Values: 
Integrity, Discovery, Partnership
 
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
Benefits: 
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
 
Our benefits include: 
Health & Wellness: Health care coverage designed for the mind and body.
 
Flexible Downtime: Generous time off helps keep you energized for your time on.
 
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
Global Hiring and Opportunity at S&P Global: 
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
Recruitment Fraud Alert: 
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
 
-----------------------------------------------------------
 
Equal Opportunity Employer
 S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)
 
Job ID: 323589
 Posted On: 2025-12-19
 Location: Riyadh, Saudi Arabia

Customer Success Manager

Creatio

<div><div>Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster. We&rsquo;re proud to be recognised by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.&rsquo;s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
</div><h3 class="jobSectionHeader">Who We&rsquo;re Looking For:</h3><ul><li>
We are looking for a Customer Success Manager to join our team and drive exceptional customer outcomes. In this role, you will develop and maintain strategic relationships with clients across the MEA region, serving as a trusted advisor to key stakeholders. The role is based in Riyadh, Saudi Arabia.
</li></ul><h3 class="jobSectionHeader">Responsibilities:</h3><ul><li>
Managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;</li><li>
Collecting feedback from customers about the Creatio system and satisfaction with the partner&rsquo;s implementation project solution;</li><li>
Developing and maintaining trusted relationships with key partners and their customers;</li><li>
Driving customer retention and renewals by building strong relationships;</li><li>
Collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer implementation projects, adoption, and growth.</li></ul><h3 class="jobSectionHeader">
Requirements:</h3><ul><li>
3+ years of experience working with global SMB or Corporate segment customers</li><li>
Fluent in Arabic and English &mdash; both verbal and written with executive-level communication</li><li>
Experience with CRM / ERP / Core systems / other corporate software</li><li>
Experience of managing or overseeing software implementation projects, or customization of corporate software</li><li>
Strong Customer-Centric Communication and Presentations Skills</li><li>
Experience in problem-solving, working with customer objections</li><li>
Commercial Acumen, Negotiation, and Renewal Management experience</li><li>
Excellent time management and efficiency skills</li></ul><h3 class="jobSectionHeader">
What you should expect from us:</h3><ul><li>
Growth &amp; Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.</li><li>
Flexibility &amp; Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.</li><li>
Recognition &amp; Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.</li><li>
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.</li><li>
Benefits &amp; Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.</li></ul></div>

IQVIA

<div>Role Purpose 
The Customer Success Manager plays a key role in ensuring that IQVIA&rsquo;s healthcare clients derive maximum value from our solutions and services. The role focuses 70% on ensuring overall client satisfaction and service excellence, and 30% on securing renewals and identifying opportunities for growth within existing accounts. 
This position partners closely with account directors, sales, and delivery teams to maintain strong client relationships, ensure smooth service delivery, and support business expansion initiatives. 
Key Responsibilities 
Client Service and Delivery<ul><li>Serve as the primary day-to-day contact for assigned clients, representing IQVIA in all service-related matters.</li><li>Manage a portfolio of 5&ndash;7 client accounts, ensuring delivery excellence, responsiveness, and strong relationship management at multiple organizational levels.</li><li>Coordinate internal teams (sales, consulting, delivery) to meet client needs as outlined in account plans and service agreements.</li><li>Conduct regular service and performance reviews, ensuring that deliverables, timelines, and quality meet or exceed expectations.</li><li>Address first-line client issues and coordinate with internal support to resolve escalations promptly.</li><li>Conduct client onboarding sessions, ensuring effective understanding and use of IQVIA solutions and tools.</li><li>Document client feedback and drive continuous improvement actions across support and delivery functions.</li></ul> 
Account Retention and Growth<ul><li>Support contract renewals, change requests (CRs), and client billing follow-ups in collaboration with account management and sales teams.</li><li>Develop an understanding of clients&rsquo; business priorities, operational challenges, and healthcare technology landscape to recommend relevant IQVIA services.</li><li>Identify up-sell and cross-sell opportunities across IQVIA&rsquo;s product portfolio through customer profiling and needs assessment.</li><li>Track account performance metrics and collaborate with the wider commercial team to ensure revenue retention and growth.</li></ul> 
Collaboration and Internal Coordination<ul><li>Partner with delivery, product, and consulting teams to ensure that client requirements are effectively translated into delivery outcomes.</li><li>Support the Account Director in developing and executing account plans aligned to IQVIA&rsquo;s budget and client satisfaction targets.</li><li>Provide input and insights for local and regional client service improvements, leveraging lessons learned from managed accounts.</li><li>Offer training and knowledge-sharing support to client stakeholders on relevant IQVIA platforms and processes.</li></ul> 
Qualifications and Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Health Informatics, Computer Science, or a related field .</li><li>6&ndash;10 years of experience in client-facing roles within Healthcare IT or Healthcare Information Systems.</li><li>Strong understanding of:</li><li>Hospital Information Systems (HIS)</li><li>Revenue Cycle Management
 </li><li>Payer/Provider workflows and healthcare insurance processes</li><li>Proven track record in client relationship management, service delivery coordination, and account retention.</li><li>Excellent communication skills with fluency in English
</li><li>Strong analytical skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.</li></ul> 
Key Competencies<ul><li>Customer-focused and results-driven mindset
</li><li>Strong interpersonal and negotiation skills
</li><li>Collaborative across cross-functional teams
</li><li>Proactive problem-solving and follow-through
</li><li>Ability to convey technical information clearly to business users</li></ul>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div>

Customer Success Manager - Healthcare System Solutions

Rize

<div>Rize is a groundbreaking rent-now-pay-later platform reshaping the rental landscape in Saudi Arabia. We're dedicated to making rentals more accessible and affordable, enabling tenants to manage their finances with ease and landlords to secure their income effortlessly. We're on a mission to revolutionize the rental industry, breaking down barriers and creating opportunities for all. We're a team of innovators, thinkers, and problem-solvers, committed to creating a positive impact and driving change in the market.
Our Team 
 
We love working together, being creative, and doing things differently! Our team is made up of over 20 people with different nationalities. We work from a cozy office in Riyadh, Saudi Arabia. And hey, we're not just smart&mdash;we're really good at coming up with new ideas! Plus, you can work from wherever you want because we like to keep things flexible.
Our core values &amp; Principles 
<ul>
<li>
Innovation &ndash; We&rsquo;re a technology-driven team with the purpose of uplifting the real estate sector. We are the leaders of the industry in innovation. 
</li>
<li>Customer Centricity &ndash; We put the customer at the core of every decision and action. 
</li>
<li>Adaptability - Being able to adapt quickly to changing market conditions and customer needs. 
</li>
<li>Empowerment &amp; Collaboration &ndash; Our team is the most valuable aspect of the company; We respect all ideas, our team enjoys authority, autonomy, and collaboration. 
</li>
<li>Ethical Excellence - We perform within the highest ethical standard.</li>
</ul>
Job Summary
We&rsquo;re looking for a Customer Experience Associate &mdash; a fresh graduate eager to learn, grow, and make a difference.
In this role, you'll support our customers (landlords and tenants), help ensure smooth property handovers, follow up on service quality, and assist in solving everyday issues. You will be trained, guided, and supported by senior team members while gradually taking ownership of tasks.
If you're passionate about communication, problem-solving, and making people feel valued &mdash; this role is for you.
What will you be doing?
Customer Support &amp; Relationship Building<ul>
<li>
Support in building positive, trust-based relationships with landlords and tenants.</li>
<li>Assist in conducting check-ins to make sure both parties are satisfied.</li>
</ul>
Property Handover Assistance<ul>
<li>
Learn how to manage the handover process between landlords and tenants.</li>
<li>Help inspect units during move-in and move-out to ensure everything is in proper condition.</li>
<li>Document findings and support the senior team in the reporting process.</li>
</ul>
Issue Handling &amp; Coordination<ul>
<li>
Serve as the first point of contact for simple inquiries or issues.</li>
<li>Help mediate small conflicts and escalate cases when needed.</li>
<li>Coordinate with internal teams (maintenance, operations, support) to resolve concerns.</li>
</ul>
Feedback &amp; Follow-ups<ul>
<li>
Make daily follow-up calls to gather feedback and ensure service quality.</li>
<li>Share insights with the team to help improve overall experience.</li>
</ul>
Reporting &amp; Documentation<ul>
<li>
Maintain organized records of communications, handover notes, and customer feedback.</li>
<li>Help prepare basic reports for the team.</li>
</ul>
You're a perfect match if you have<ul>
<li>
A fresh graduate in Business, Real Estate, Communications, or any related field.</li>
<li>Someone with strong communication and interpersonal skills.</li>
<li>Passionate about helping people and improving their experience.</li>
<li>Organized, detail-oriented, and eager to learn.</li>
<li>Comfortable using digital tools (CRM systems, Google Workspace, etc.).</li>
<li>A team player with a positive, solution-oriented mindset.</li>
<li>Any internship or university project in customer service, real estate, or operations is a plus (not required).</li>
</ul><h3 class="jobSectionHeader">
Benefits</h3>
What do we offer? 
<ul>
<li>
Competitive salary - Receive a competitive salary package in USD or SAR, reflecting your skills and contributions in our industry. 
</li>
<li>Diverse International team - Join a diverse international team where different perspectives and backgrounds enrich our collaborative culture. 
</li>
<li>Flexibility - Enjoy the option to work full remote or hybrid, allowing you to balance work and life in a way that suits you best. 
</li>
<li>Innovation - Shape the future of Proptech with your groundbreaking ideas and technological prowess. 
</li>
<li>Direct Impact - See your ideas come to life and make tangible changes in an industry ripe for revolution. 
</li>
<li>Fast-paced Learning - Grow personally and professionally every day with opportunities to master new skills in our dynamic start-up environment. 
</li>
<li>Creative Freedom - Take the reins, innovate, and push boundaries with the freedom to experiment, learn, and grow at Rize. 
</li>
<li>Close-knit Community - Join a collaborative, supportive team where your voice matters and your contributions are recognized and celebrated.</li></ul></div>

Customer Experience Specialist

Tahaluf

<div>
 
 
 Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia
 
 by space, attendance, colleagues, and revenue. It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF).
 
 
 
 
 Tahaluf is bold, visionary, and determined to make an impact. Our team fosters a culture of collaboration, creativity, and a little fun. Here teamwork rules and work feels as exciting as the events we create. Scaling at this pace also requires exceptional local partners, and Tahaluf is proud to work with a range of government and non-government organisations at the forefront of Saudi Arabia&rsquo;s B2B and B2C large-scale events scene.
 
 
 
 
 Be part of something BIG with Tahaluf&rsquo;s series of
 
 record-breaking events
 
 : LEAP and Cityscape - the largest events in the world in their respective fields of tech and real estate; Black Hat MEA - a Guinness World Record holder for the largest CTF competition during the event; and CPHI Middle East - the largest pharma debut event in history, to name just a few. Tahaluf is making a huge impact on the global events sector.
 
 
 
 
 
 Join our ambitious and highly committed team
 
 , unafraid to push boundaries and disrupt the status quo. From day one, you&rsquo;ll dive into large-scale projects under the guidance of a supportive leadership team that will encourage your personal development and open doors to new opportunities.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 What you will do
 
 
 
 
 
 As our Customer Success Manager, you will be responsible for managing and ensuring the successful delivery of all sponsor-related deliverables throughout the lifecycle of a sponsorship. This role involves acting as the primary point of contact for sponsors, managing sponsor expectations, coordinating internal teams, and tracking the fulfilment of commitments to ensure sponsors receive the agreed-upon benefits and value.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Coordinate with the sales, marketing and content teams to ensure a seamless handoff of new sponsorships and deliverables
 </li>
 <li>
 Provide sponsors with a detailed overview of the deliverables and timeline
 </li>
 <li>
 Set up and maintain a centralized tracker to monitor the progress of deliverables
 </li>
 <li>
 Act as the central point of communication between sponsors and internal teams, collect necessary information (e.g., logos, company profile, speaker info etc.,) from the sponsors within the timeline
 </li>
 <li>
 Work with the marketing and design team to ensure all sponsor branding and assets meet the agreed-upon brand guidelines of the sponsor and Global Health standards
 </li>
 <li>
 Regularly update sponsors on the status of their deliverables, including any challenges or delays. Establish regular check-ins to discuss the progress or any adjustments
 </li>
 <li>
 Ensure that operational and logistical teams have the necessary information to execute on-site or online activities related to sponsorships
 </li>
 <li>
 Perform quality assurance checks on all deliverables to guarantee accuracy, consistency, and high standards
 </li>
 <li>
 Collaborate with internal teams to complete the post show report for sponsors, on the performance and effectiveness of sponsorship deliverables, such as engagement and brand visibility
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 What you will bring
 
 
 
 
 <ul>
 <li>
 Strong communication skills: Ability to convey complex information in a simple and understandable way. Smooth the conversations between internal team and external clients
 </li>
 <li>
 Organization and Time Management: Keeping track of timelines, deliverables, and follow-up tasks is essential
 </li>
 <li>
 Attention to Detail: Ensuring no important details are missed when discussing the scope of work, timelines, and expectations
 </li>
 <li>
 Risk Management: Identifying potential risks and proactively addressing them to avoid any scope creep or delays
 </li>
 <li>
 Arabic speaking is required
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 What you will get
 
 
 
 
 <ul>
 <li>
 Competitive bonus
 </li>
 <li>
 BUPA Medical Insurance for you and your family
 </li>
 <li>
 Annual leave &ndash; 25 days
 </li>
 <li>
 Remote working on Sundays
 </li>
 <li>
 Working anywhere &ndash; 1 month every year
 </li>
 <li>
 Wellbeing Benefits
 </li>
 <li>
 Residency visa including yearly dependent fees
 </li>
 <li>
 School fees contribution, 40,000 SAR per child per year (up to a max of three children)
 </li>
 <li>
 Individual annual flight allowance for expats
 </li>
 </ul>
 
 
 International Relocation Package*
 
 
 
 
 <ul>
 <li>
 Paid flight to Riyadh &ndash; for you and your family (up to a max of three children)
 </li>
 <li>
 60 days of accommodation or a suitable serviced apartment from your arrival date, or a one-off payment of SAR 5,000
 </li>
 <li>
 Up to SAR 2,500 reimbursement of shipping goods/excess baggage costs
 </li>
 <li>
 Individual paid flight home and an end-of-service gratuity payment when leaving the company*
 </li>
 </ul>
 
 
 Local Relocation Package*
 
 
 
 
 <ul>
 <li>
 Paid flight to Riyadh &ndash; individual and family (up to a max of three children)
 </li>
 <li>
 30 days accommodation or a suitable serviced apartment from your arrival date, or a one-off payment of SAR 5,000
 </li>
 <li>
 Up to SAR 2,500 reimbursement of shipping goods/excess baggage costs
 </li>
 </ul>
 
 *If eligible
 
 
 
 
 We don't just accept difference, we celebrate it. We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit. We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know.
 
 
 
</div>

<div>Company Description 
Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia by space, attendance, colleagues, and revenue. It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF). 
 
Tahaluf is bold, visionary, and determined to make an impact. Our team fosters a culture of collaboration, creativity, and a little fun. Here teamwork rules and work feels as exciting as the events we create. Scaling at this pace also requires exceptional local partners, and Tahaluf is proud to work with a range of government and non-government organisations at the forefront of Saudi Arabia&rsquo;s B2B and B2C large-scale events scene. 
 
Be part of something BIG with Tahaluf&rsquo;s series of record-breaking events: LEAP and Cityscape - the largest events in the world in their respective fields of tech and real estate; Black Hat MEA - a Guinness World Record holder for the largest CTF competition during the event; and CPHI Middle East - the largest pharma debut event in history, to name just a few. Tahaluf is making a huge impact on the global events sector. 
 
Join our ambitious and highly committed team, unafraid to push boundaries and disrupt the status quo. From day one, you&rsquo;ll dive into large-scale projects under the guidance of a supportive leadership team that will encourage your personal development and open doors to new opportunities. 
Job Description 
What you will do
As our Customer Success Manager, you will be responsible for managing and ensuring the successful delivery of all sponsor-related deliverables throughout the lifecycle of a sponsorship. This role involves acting as the primary point of contact for sponsors, managing sponsor expectations, coordinating internal teams, and tracking the fulfilment of commitments to ensure sponsors receive the agreed-upon benefits and value.
Key Responsibilities<ul><li>
Coordinate with the sales, marketing and content teams to ensure a seamless handoff of new sponsorships and deliverables</li><li>
Provide sponsors with a detailed overview of the deliverables and timeline</li><li>
Set up and maintain a centralized tracker to monitor the progress of deliverables</li><li>
Act as the central point of communication between sponsors and internal teams, collect necessary information (e.g., logos, company profile, speaker info etc.,) from the sponsors within the timeline</li><li>
Work with the marketing and design team to ensure all sponsor branding and assets meet the agreed-upon brand guidelines of the sponsor and Global Health standards</li><li>
Regularly update sponsors on the status of their deliverables, including any challenges or delays. Establish regular check-ins to discuss the progress or any adjustments</li><li>
Ensure that operational and logistical teams have the necessary information to execute on-site or online activities related to sponsorships</li><li>
Perform quality assurance checks on all deliverables to guarantee accuracy, consistency, and high standards</li><li>
Collaborate with internal teams to complete the post show report for sponsors, on the performance and effectiveness of sponsorship deliverables, such as engagement and brand visibility</li></ul> 

Qualifications 
What you will bring<ul><li>
Strong communication skills: Ability to convey complex information in a simple and understandable way. Smooth the conversations between internal team and external clients</li><li>
Organization and Time Management: Keeping track of timelines, deliverables, and follow-up tasks is essential</li><li>
Attention to Detail: Ensuring no important details are missed when discussing the scope of work, timelines, and expectations</li><li>
Risk Management: Identifying potential risks and proactively addressing them to avoid any scope creep or delays</li><li>
Arabic speaking is required</li></ul> 

Additional Information 
What you will get<ul><li>
Competitive bonus</li><li>
BUPA Medical Insurance for you and your family</li><li>
Annual leave &ndash; 25 days</li><li>
Remote working on Sundays</li><li>
Working anywhere &ndash; 1 month every year</li><li>
Wellbeing Benefits</li><li>
Residency visa including yearly dependent fees</li><li>
School fees contribution, 40,000 SAR per child per year (up to a max of three children)</li><li>
Individual annual flight allowance for expats</li></ul>
International Relocation Package*<ul><li>
Paid flight to Riyadh &ndash; for you and your family (up to a max of three children)</li><li>
60 days of accommodation or a suitable serviced apartment from your arrival date, or a one-off payment of SAR 5,000</li><li>
Up to SAR 2,500 reimbursement of shipping goods/excess baggage costs</li><li>
Individual paid flight home and an end-of-service gratuity payment when leaving the company*</li></ul>
Local Relocation Package*<ul><li>
Paid flight to Riyadh &ndash; individual and family (up to a max of three children)</li><li>
30 days accommodation or a suitable serviced apartment from your arrival date, or a one-off payment of SAR 5,000</li><li>
Up to SAR 2,500 reimbursement of shipping goods/excess baggage costs</li><li>If eligible</li></ul>
We don't just accept difference, we celebrate it. We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit. We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know.</div>

Hamad M. Al Rugaib & Sons Trading Co.

<div>Job Overview 
We are interested in hiring a dedicated and experienced Sales Associate to join our Sales team. 
As a Sales Associate, you are expected to drive sales in the most efficient way. Your job duties will be to sell products and services offered by the company. You are responsible to assist the customers in providing accurate product knowledge and answering their questions as needed. 
You should be able to handle customer complaints in a professional manner. Your main goal will be to provide excellent customer satisfaction as well as an exceptional customer experience. Maintaining and updating the cash register on a daily basis is a mandatory task for this position. 
In addition to this, you should possess excellent customer service and extraordinary interpersonal skills. Prior experience working as a Sales Associate will be an advantage. You should have amazing verbal and written communication and phenomenal sales skills. If your experience and skills match our criteria for the role of Sales Associate, apply for this job now. We will love to meet you.
Responsibilities
<ul><li>
Greet customers and provide information on the products and services.</li><li>
Maintain the cash register and other financial records.</li><li>
Assist customers throughout the buying process to drive sales.</li><li>
Answer all the queries the customers have regarding the products and services.</li><li>
Achieve monthly sales targets and set organizational goals.</li><li>
Handle inventory levels and restock them as and when required.</li><li>
Work in collaboration with other Sales Representatives.</li><li>
Provide excellent customer satisfaction to increase sales.</li><li>
Manage and supervise the return process of any merchandise.</li><li>
Adhere to compliance in regards to the store functionality and appearance.</li><li>
Manage customer&rsquo;s complaints in an accurate and timely manner.</li><li>
Get involved and plan out promotional activities.</li><li>
Suggest ways and devise strategies to improve sales in an effective manner.</li></ul>
Requirements
<ul><li>
Minimum Qualification: Diploma and above</li><li>
Prior work experience as a Sale Associate, Sales Representatives, Sales Consultant, or a similar role.</li><li>
Demonstrate excellent ability to handle customers in a professional manner.</li><li>
Detailed know-how on the product and services offered.</li><li>
Ability to maintain a positive environment.</li><li>
Extraordinary verbal and written communication skills.</li><li>
Great time management skills.</li><li>
Ability to handle confidential information.</li><li>
Solid organizational and sales skills.</li><li>
Exceptional customer service skills.</li><li>
A charming and presentable personality.</li><li>
Ability to work for long hours and weekends as well.</li><li>
Strong work ethic.</li><li>
A keen eye for detail.</li></ul></div>

Sales Associate

Explore 1014+ Customer success associate in Riyadh this December. Find roles across top companies and apply now to boost your career.

1014 customer success associate jobs IN Riyadh

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Sales Associate