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client success manager

customer success specialist

InfoTrack US

<div>
 
 About InfoTrack
 
 
 
 InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system.
 
 
 As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us.
 
 
 
 About The Role
 
 
 
 In your role as a Customer Support Specialist, you are committed to delivering exceptional customer experiences and ensuring our clients maximize the value of our software. As we continue to grow, you are dedicated to being the first point of contact, and the friendly voice answering questions about our products and services, and providing world-class customer support, troubleshooting, and technical support.
 
 
 This is a remote role, based in Pacific Time.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop a comprehensive understanding of our legal tech solutions, staying up to date with new features and updates, and sharing this knowledge with clients to optimize their experience.
 </li>
 <li>
 Gain knowledge about our clients, who are primarily law firms and legal professionals, and obtain a deep understanding of their unique needs.
 </li>
 <li>
 Understand and learn how to use our client success tools, including Salesforce, Dialpad, and our own services to track and update client orders.
 </li>
 <li>
 Handle and resolve customer concerns and issues promptly, ensuring a high level of customer satisfaction and retention.
 </li>
 <li>
 Provide top-notch technical support to clients, including troubleshooting software issues, answering inquiries, and guiding them through the effective use of our products.
 </li>
 <li>
 Track cases through to resolution. Escalate cases to other departments or technical leads as required.
 </li>
 <li>
 Maintain accurate and detailed records of client interactions and support requests.
 </li>
 <li>
 Act as the voice of the customer by collecting feedback, suggestions, and pain points to help improve our products and services continually.
 </li>
 <li>
 Participate in regular performance and development meetings with your direct manager. Track and be responsive to your KPI's, which will include average handling time, contacts per day, and customer satisfaction scores.
 </li>
 <li>
 Assist with any, and all task to ensure customer satisfaction.
 </li>
 <li>
 Contribute to the success of the team and the company.
 </li>
 <li>
 Able to work collaboratively and cross-functionally with different departments.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Knowledge and Skills:
 
 
 <ul>
 <li>
 You're passionate about technology and for helping others to understand and use it.
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Strong interpersonal communication skills
 </li>
 <li>
 Computer savvy&mdash;we sell software, so you need to be someone who can quickly learn how to use new technology and new websites and explain how they work to others. You should be comfortable using
 </li>
 <li>
 Microsoft Office products, like Word and PowerPoint
 </li>
 <li>
 Knowledge of legal services industry, preferred
 
 
 </li>
 </ul>
 Education and Experience:
 
 
 <ul>
 <li>
 2+ years of customer support (Phone, E-Mail and Chat) experience, which may include internships (previous experience in providing customer service &amp; technical support for a software company is preferred)
 </li>
 <li>
 Prior experience using a CRM, such as Salesforce or Zendesk, is preferred
 </li>
 <li>
 Certifications, not applicable
 
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications.
 
 
 $20.00 - $27.00 per hour
 
 
 
 Benefits
 
 
 
 
 
 What Sets InfoTrack apart
 
 
 
 At InfoTrack, we're committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you're here and supports you when you're not. We built our benefits package to prove that we're committed to you having everything you need.
 
 
 Our benefits guide, located here, illustrates what we offer full-time employees and a sneak preview is below
 
 
 <ul>
 <li>
 401(k) Match
 </li>
 <li>
 Medical, Dental, &amp; Vision Insurance
 </li>
 <li>
 Employer-funded Short/Long-Term Disability, Life, and Accidental Death &amp; Dismemberment (AD&amp;D) Insurance
 </li>
 <li>
 20 Days of Paid Time Off (PTO)
 </li>
 <li>
 11 Paid Holidays
 </li>
 <li>
 "Be Me Time" off for mental health, re-charging, volunteering
 </li>
 <li>
 Matching Gift Program
 
 
 
 </li>
 </ul>
 
 Our Commitment
 
 
 
 We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold.
 
 
 InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.
 
 
 Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
</div>

Customer Support Specialist

Candescent (Digital First Holdings LLC)

<div>Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions&mdash;creating seamless engagement across digital, remote, and in-person channels.
Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth&mdash;turning every customer interaction into a moment of clarity, confidence, and connection.
The Client Services Specialist or CS Specialist is part of an Implementation consulting team of associates supporting Candescent &rsquo;s suite of hosted banking related solutions. The Candescent solution operates on several technology stacks and utilize technologies such as Kubernetes, Windows, Linux, Postgres, SQL and Oracle databases and are hosted in the cloud (GCP and AWS).
The CS Specialist is required to review with the client their business needs and to gather application requirements, provide training on the operation of the Candescent Digital First Banking solutions and provide technical assistance in a very active and dynamic role. This role will require you to take ownership of the business consulting, requirements gathering and training part of the project and the ability to produce successful results for both Candescent and our customers.
The CS Specialist will be directly responsible to the customer satisfaction as it relates to the delivery aspects of assigned projects. The ability to properly communicate and set customer expectations, deliver on commitments, and manage through multiple high-priority issues simultaneously is critical. The consultant will be expected to help with presale activities including assisting with defining effort to support pricing and talking to customers and/or account teams as needed.
Required Qualifications:<ul><li>
Must have worked or experience within the financial institution or the fintech industry.</li><li>
Must have excellent communications skills; the majority of the job is performed on MS Teams, sometime audio and sometimes video.</li><li>
Must have the desire to train the customer in aspects of the solution and supporting the customer during the execution of their test plans, as well as the early production periods to ensure that all systems are functioning properly.</li><li>
Must have good organizational and documenting skills for all types of communications, installations, troubleshooting and interactions for all engagements with customers and partners.</li><li>
Must be able to gather information for implementation requirements at the start of a project, while assisting customers to identify gaps and find solutions that meet their needs. Documenting the customer&rsquo;s system configuration to ensure the customer and Candescent Software Support Services team has the information needed for long term support.</li><li>
Must be a team player and enjoy working within a team structure.</li><li>
Should have worked in a financial institution item processing or balancing environment.</li><li>
Should have the conversational understanding of cloud solutions, Google Cloud, VPN&rsquo;s, web connections and certificates, to consult with customers in a confident manner.</li><li>
Should exhibit leadership qualities to provide direction and insight to both team members and customers for complex and time constrained issues.</li><li>
Willing to assist with issue analysis and resolution and system performance testing.</li><li>
Willing to adapt and learn new technologies, to meet product and customer needs.</li><li>
Willing to participate in after-hours upgrades and system maintenance on occasion</li><li>
Willing to work with a geographically dispersed team, handle periods of high pressure, and manage multiple high priority tasks while meeting customer expectations</li><li>
Travel will be required throughout the US and Canada, on occasion.</li></ul>
Work history and/or education requirements:<ul><li>
Bachelor&rsquo;s Degree in a Business Discipline or equivalent work experience is required.</li><li>
3+ years working experience with financial institution or the fintech industry.</li><li>
3+ years working item processing and banking back office balancing</li><li>
Experienced in system administration and/or Production IT support.</li><li>
Proficiency in Microsoft Business Suite: Powerpoint, Word, Excel Teams</li></ul>
Statement to Third Party Agencies 
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.</div>

Client Solutions Consultant

Vimly Benefit Solutions

<div>Position Title: Client Success Manager (Full-time, Exempt)
Reports To: Director, Associated Health Plans 
Job Description

As a Client Success Manager at Vimly, you&rsquo;ll serve as a strategic partner and trusted advisor to our clients, ensuring they achieve their desired outcomes through our benefits administration and BPO solutions. You&rsquo;ll lead cross-functional efforts to deliver exceptional service, drive customer satisfaction, and foster long-term relationships. This role focuses on customer advocacy, provides continuity and ensures a seamless experience spanning all stages of the customer life cycle while maximizing the value of their Vimly solution. 

Key Responsibilities 
Customer Relationship Management
<ul>
<li>Build and nurture high-trust relationships with a portfolio of customers.</li>
<li>Serve as the primary point of contact for customer success, retention, and satisfaction.</li>
<li>Facilitate regular internal and external client meetings to track progress, business impact, and strategic alignment.</li></ul> 


Strategic Client Leadership and Operational Alignment
<ul>
<li>Lead internal cross-functional efforts on behalf of customers, coordinating across departments to ensure seamless execution.</li>
<li>Collaborate with clients to define success metrics and develop actionable plans.</li>
<li>Influence internal teams and processes to reflect the strategic priorities of each customer relationship.</li>
<li>Advocate for customer needs and systemic improvements across product, engineering, and operations.</li></ul> 


Service Delivery and Process Optimization
<ul>
<li>Handle escalated inquiries and ensure timely resolution through appropriate channels.</li>
<li>Identify trends in customer inquiries and feedback to drive continuous improvement.</li>
<li>Monitor SLA adherence to ensure consistent service delivery to our clients.</li></ul> 


Qualifications 
Experience:
<ul>
<li>5+ years in Benefits Administration customer support</li>
<li>5+ years of employee benefits experience (enrollment, eligibility, claims processing, billing) &ndash; a plus</li>
<li>Proven success managing complex customer portfolios</li></ul> 


Skills and Competencies:
<ul>
<li>Strong relationship-building and influencing skills</li>
<li>Ability to align customer goals with Vimly&rsquo;s solutions</li>
<li>Excellent written, verbal, and presentation skills</li>
<li>Results-oriented mindset with a focus on business outcomes</li>
<li>Discretion and sound judgment in managing sensitive information</li>
<li>Ability to multitask and prioritize across internal and external demands</li></ul> 


Technical Proficiency:
<ul>
<li>Microsoft Office Suite (Outlook, Word, Excel)</li>
<li>Experience with CRM or support platforms (e.g., Salesforce, JIRA, Confluence)</li></ul> 


Education:
<ul>
<li>Bachelor&rsquo;s degree in business management or equivalent industry experience</li></ul> 


Industry Experience (Preferred):
<ul>
<li>Insurance, Benefits Administration, Benefits Consulting, SaaS, Healthcare, BPO</li></ul> 


Work Environment:
<ul>
<li>Remote/hybrid; Targeted hire for Seattle area</li>
<li>Travel expectations: Some travel may be required.</li></ul> 


Compensation:

The targeted range for this role is $80,000-$115,000 annually. Actual compensation offered may vary depending upon many factors, including a candidate&rsquo;s skills, qualifications, experience, and location. 
Salary is only one component of the Vimly Benefits Solution Total Rewards Program. Vimly offers its eligible employees and their dependents (including domestic partners) a comprehensive and competitive benefits package:
<ul>
<li>Medical, Dental and Vision Coverage</li>
<li>401(k) Retirement Plan with employer match</li>
<li>20 PTO days accrued within the first year (includes sick time)</li>
<li>12 holidays per year, Diversity Time Off and Paid Volunteer Time Off</li>
<li>Life and AD&amp;D Insurance</li>
<li>Long-term and Short-term Disability Insurance</li>
<li>Voluntary Life Insurance</li>
<li>Voluntary Long-Term Care (LTC) insurance</li>
<li>Voluntary Pet Insurance</li>
<li>Voluntary Legal Plan</li>
<li>Health Savings Account (HSA)</li>
<li>Flexible Spending Accounts (FSA)</li>
<li>AFLAC Voluntary Benefits</li>
<li>MetLife Voluntary Benefits</li>
<li>Employee Assistance Program</li></ul> 


Vimly Benefit Solutions is an Equal Opportunity Employer</div>

Client Success Manager

Meltwater

<div>Description 
 
What We&rsquo;re Looking For: 
 
Begin your career as a Customer Success Manager || at Meltwater, where each day is dedicated to ensuring the continued success and satisfaction of our valued customers. We're searching for driven individuals to join our team and play a pivotal role in delivering exceptional experiences. As a Customer Success Manager ||, your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training. 
 
At Meltwater, we offer more than just a job&mdash;it's a pathway to personal and professional growth. Immerse yourself in an environment that cultivates your talents, fosters mentorship, and advocates for inclusive leadership principles. Engage with seasoned account managers and resilient leaders who are committed to supporting your journey of development. 
 
Join our team and become part of a diverse community that celebrates your unique contributions and empowers you to reach new heights. 
 
What You'll Do:<ul><li> 
Collaborate with internal stakeholders, including Renewal Managers and Account Managers, to align customer needs effectively.</li><li> 
Provide strategic guidance and support to ensure comprehensive adoption of Meltwater solutions, maximizing value for customers.</li><li> 
Empower clients with tools and resources to cultivate strong advocacy, enhancing billing relationships.</li><li> 
Foster a deep understanding of customers' organizational context and objectives through close collaboration, tailoring solutions to their unique needs.</li><li> 
Seamlessly partner with the Account Manager team to identify upselling and cross-selling opportunities, driving overall customer account growth.</li><li> 
Proactively engage with accounts ahead of renewal dates to support renewals, mitigate risks, and address 'at-risk' accounts.</li><li> 
Take ownership of customer account gross retention, prioritizing high levels of satisfaction and loyalty.</li><li> 
Drive client engagement and product adoption to ensure ongoing value delivery.</li><li> 
Conduct thorough onboarding and training sessions for new customers, facilitating seamless integration with Meltwater solutions.</li><li> 
Gather customer feedback through executive business reviews, fostering continuous improvement and addressing evolving needs.</li><li> 
Identify expansion opportunities and communicate them to Account Managers, contributing to the growth and success of customer accounts.</li></ul> 

What You'll Bring:<ul><li> 
A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively.</li><li> 
Demonstrated expertise in customer success, account management, or a related field, backed by at least 3 years of hands-on experience in account management.</li><li> 
Exceptional communication and interpersonal skills, enabling the establishment and maintenance of strong customer relationships.</li><li> 
Results-driven mindset, dedicated to achieving customer satisfaction and fostering their success.</li><li> 
Proactive approach in identifying and addressing customer needs and opportunities promptly.</li><li> 
Collaborative spirit, adept at working closely with cross-functional teams to ensure seamless customer success.</li><li> 
Excellent written and verbal communication skills in English</li><li> 
Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week</li><li> 
The ability to legally work in the country of hire is required for this position.</li></ul> 

What We Offer:<ul><li> 
Flexible paid time off that allows you to have an enhanced work-life balance</li><li> 
Excellent medical, dental, and vision options</li><li> 
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.</li><li> 
Energetic work environment with a hybrid work style, providing the balance you need.</li><li> 
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.</li></ul> 
Compensation Overview<ul><li> 
Base Salary of $48,000&ndash;$64,000 USD per year + quarterly commissions [subject to the terms of the applicable commission plan].</li><li> 
Total compensation range for this position: $80,300- $107,000 USD per year. Earnings are dependent on individual sales performance. 
 
Compensation Overview 
 
At Meltwater, we believe great impact deserves great reward. Our compensation approach is data-driven, market-informed, and built to scale with your growth. We benchmark roles against external market data and use structured leveling frameworks to ensure fairness, consistency, and internal equity across teams and geographies. 
 
These frameworks are based on objective, gender-neutral criteria in line with applicable pay transparency regulations. 
 
For this role, the base salary range is $43,000-$64,000 
 
The expected On-Target Earnings (OTE) range is $80,300 &ndash; $107,000, inclusive of base salary and performance-based variable pay. 
 
Actual offers are determined based on job-related skills, experience, demonstrated capabilities, and work location. We typically hire within the range in a way that supports long-term growth, recognizing that compensation evolves as scope, performance, and impact expand over time. 
 
We regularly review our compensation practices and conduct pay equity analyses to help ensure our decisions remain fair, objective, and market-aligned. Employees and candidates may request additional information on how compensation is determined, in line with local legal requirements. 
 
Our Talent Acquisition Team is happy to walk you through the full compensation picture specific to your location and level during the interview process. 
When you'll start: June 2026 
 
Our Story</li></ul> 
At Meltwater, we believe that when you have the right people in the right environment, great things happen. 
 
Our best-in-class technology empowers our 27,000 customers around 
the world to make better business decisions through data. But we can&rsquo;t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. 
 
Our award-winning global culture drives everything we do and creates 
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other&rsquo;s successes along 
the way. 
 
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. 
 
We&rsquo;re proud of our diverse team of 2,200+ employees in 50 locations across
 
25 countries around the world. No matter where you are, you&rsquo;ll work with people who care about your success and get the support you need to unlock new heights in your career. 
 
We are Meltwater. Inspired by innovation, powered by people. 
 
Equal Employment Opportunity Statement 
 
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. 
 
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. 
 
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world. 
 
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.</div>

Customer Success Manager II

DEMAND.com

<div>
 Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.
 
 
 
 Responsibilities and Duties
 
 
 
 <ul>
 <li>
 Develop and nurture relationships with selected accounts for successful campaigns.
 </li>
 <li>
 Be a trusted advisor and expert in our DemandFactor offerings.
 </li>
 <li>
 Work with internal experts to deliver excellent campaign leads and ensure clients are happy.
 </li>
 <li>
 Collaborate with the Sales team from proposal to delivery, addressing options and integrations.
 </li>
 <li>
 Manage account documentation, including reports and recommendations.
 </li>
 <li>
 Handle post-sale account management, fostering growth through great customer service.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent written and verbal communication skills with a strong connection to customer success.
 </li>
 <li>
 Minimum two years of account management or customer service experience preferred.
 </li>
 <li>
 Highly organized and detail-oriented, able to handle over 30 clients effectively.
 </li>
 <li>
 Ability to thrive collaboratively in a team and independently with minimal supervision.
 </li>
 <li>
 Strong problem-solving skills, with the ability to engage and interact with internal teams.
 </li>
 <li>
 Logical thinking to diagnose and resolve issues, recognizing when escalation is needed.
 </li>
 <li>
 Comfortable learning various software, from MS Office (Excel) to CRM systems.
 </li>
 <li>
 Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment
 </li>
 </ul>
</div>

Client Success Representative (Remote)

UnCommon Farms

<div>Knupp Farms Inc. is committed to paving the way in agriculture through a strong focus on quality and sustainability. Our vision is to lead the agricultural industry by delivering high-quality practices and operating top-tier equipment, ensuring long-term success for our customers, employees, and the communities we serve. We take pride in fostering a workplace built on reliability, innovation, and a shared commitment to a sustainable future.
Join Our Team!
We&rsquo;re looking for a detail-oriented and dependable Accounting Specialist to support our financial operations. If you&rsquo;re a highly organized team player with a passion for accuracy and a knack for managing financial data and processes, this opportunity is for you!
About Us
&quot;Excellence in Agriculture&quot; defines our farm. At Knupp Farms Inc., we strive to set the standard for efficiency, accountability, and productivity in the agricultural industry. Together, we work to ensure each team member contributes to the legacy and success of our operation.
Why You&rsquo;ll Love This Role
As the Accounting Specialist, you&rsquo;ll:<ul><li>
Maintain accurate financial records, including accounts payable, accounts receivable, payroll support, and general ledger entries</li><li>
Record daily financial transactions using systems such as QuickBooks and Microsoft Excel</li><li>
Process vendor invoices, prepare payments, and maintain vendor relationships</li><li>
Generate customer invoices, track outstanding balances, and assist with collections
</li><li>Reconcile accounts, including bank and credit card statements, and support financial reporting</li><li>
Ensure compliance with trucking regulations, including IFTA reporting, fuel tax filings, and mileage tracking</li><li>
Support payroll processing and maintain organized financial documentation</li><li>
Assist with administrative tasks and maintain strict confidentiality of financial information</li></ul>
What We&rsquo;re Looking For<ul><li>
Strong attention to detail and high level of accuracy</li><li>
Excellent organizational and time management skills</li><li>
Ability to meet deadlines, including completing monthly reconciliations within 30 days</li><li>
Proficiency in accounting software (QuickBooks preferred) and Microsoft Excel</li><li>
Strong communication skills and ability to work with vendors and internal teams</li><li>
Reliable attendance, punctuality, and dependable performance</li><li>
Ability to handle confidential information with professionalism</li></ul>
Why You&rsquo;ll Love Working at Knupp Farms Inc.
We believe in taking care of our team, offering a competitive benefits package designed to help you thrive.<ul><li>
Support and Safety: A stable, professional work environment with the tools needed to succeed</li><li>
Comprehensive Coverage: Group Health Insurance available with eligibility beginning the 1st of the month following 60 days of employment</li><li>
Financial Growth: Opportunities for continued employment and wage evaluation based on performance</li><li>
A Family-Oriented Culture: Work alongside a dedicated team that values reliability and teamwork</li><li>
Time to Recharge: 24 hours of Paid time off once you have 6 months of employment increasing to 40 hours after completion of your first year. PTO continues to increase as your tenue at the operation continues.</li><li>
Paid Holidays: 8 Paid Company Holidays to support work-life balance and time with family</li></ul>
Competitive Compensation That Rewards Your Experience 
At Knupp Farms Inc., we value the skills, dedication, and experience you bring to our team&mdash;and we believe your compensation should reflect that.<ul><li>
Starting Pay Range: $24.00 &ndash; $26.00 per hour, based on experience and qualifications * Your final offer will be tailored to your unique background, including your qualifications, education, and expertise needed for success in this role.</li><li>
Performance-Based Growth: Following your introductory period, you&rsquo;ll receive a performance review with the opportunity for a pay increase based on your contributions and success in the role.</li></ul>
Ready to Take the Next Step in Your Career?
Join us in supporting the financial operations that drive the success of our agricultural business and contribute to a thriving, well-managed farming operation.</div>

Accounting Specialist

<div>Overview:
<div>
LMI is seeking a Content and Social Media Specialist to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting and customer service skills and is focused on developing practical and efficient solutions to administrative challenges. The Content and Social Media Specialist will develop compelling multimedia content, manage social media platforms, and support promotional campaigns to enhance participant engagement globally. This role contributes to the program&rsquo;s visibility by managing content that aligns with NASA&rsquo;s mission and the Space Apps Program goals.</div><div></div><div> 
LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.</div><div></div><div> 
Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors&mdash;helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.</div>
Responsibilities:
<ul><li>Create and manage multimedia content across social media channels, including graphics, videos, posts, and interactive materials that align with Space Apps branding.</li><li>
Oversee day-to-day social media activity, including scheduling campaigns and engaging with participants, stakeholders, and collaborators.</li><li>
Track and report on social media analytics, using insights to improve engagement and campaign performance.</li><li>
Assist in producing case studies, testimonials, and success stories that highlight program achievements.</li><li>
Collaborate with the communications team to align content creation with program milestones and outreach strategies.</li></ul>
Qualifications:
<ul><li>Master&rsquo;s degree with 2 years of experience, Bachelor&rsquo;s degree with 5 years of experience.</li><li>
Proficiency with design platforms such as Canva, Adobe Creative Suite, and video editing tools (e.g., Adobe Premiere).</li><li>
Strong understanding of social media platforms, audience engagement strategies, and analytics tools.</li><li>
Excellent writing, editing, and multimedia production skills, with attention to detail and branding consistency.</li></ul><div>
Target salary range: $60,000-$88,000</div><div></div><div> 
Disclaimer:</div><div>
The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.</div><div></div><div> 
#LI-SH1</div></div>

Social Media Content Specialist

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