customer service representative Jobs in Karachi Pakistan

customer service representative

technical support engineer Jobs in Karachi Pakistan

technical support engineer

customer sales executive Jobs in Karachi Pakistan

customer sales executive

customer service executive Jobs in Karachi Pakistan

customer service executive

sales associate

customer support associate

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 At EY, we&rsquo;re all in to shape your future with confidence.
 
 
 We&rsquo;ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
 
 
 Join EY and help to build a better working world.
 
 
 
 The opportunity
 
 
 
 As an Account Support Associate (ASA), you&rsquo;ll be a key member of our Business Support Services (BSS) team . The ASA program supports a wide range of service lines (Assurance, Consulting, Tax, Strategy and Transactions), making this a great place to gain exposure to new skills and progress your career. You will work directly with high-level client-serving professionals (partners/principals, executive directors, senior managers and managers) to drive project management and engagement coordination for EY&rsquo;s key account client-serving teams. You will drive efficiencies for the account teams and reduce time to provide services to clients, with a focus on maintaining the applicable professional standards.
 
 
 
 Your Key Responsibilities
 
 
 
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 Manage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously advance service delivery
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 Act as the knowledge manager for the engagement team, managing internal databases and/or portals designed to facilitate global team communications and coordination of go-to-market strategy
 </li>
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 Take complete ownership of engagement economics (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets), proactively collaborating with relevant team members to resolve any issues that arise
 </li>
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 Collaborate with the account team, business development and resource management teams to achieve team goals
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 Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, preapproval and other regulatory requirements
 
 
 </li>
 </ul>
 
 Skills And Attributes For Success
 
 
 
 <ul>
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 Minimum of 1&ndash;2 years of experience in account or project management, customer service, or a related support role
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 A degree in Business Administration, Marketing, Communication, or a related field is preferred
 </li>
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 Proficiency in Microsoft Office Suite
 </li>
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 Excellent verbal and written communication skills to interact effectively with clients and team members
 </li>
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 Strong analytical and problem-solving abilities to address challenges proactively
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 High attention to detail with the ability to manage multiple tasks accurately
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 Strong organizational and time management skills to handle a high volume of work efficiently
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 Client-focused mindset with a commitment to delivering exceptional service and building long-term relationships
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 Collaborative team player with the ability to work effectively in a team environment
 
 
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 </ul>
 
 What We Offer
 
 
 
 At EY, we&rsquo;ll develop you with future-focused skills and equip you with world-class experiences. We&rsquo;ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
 
 
 Are you ready to shape your future with confidence? Apply today.
 
 
 To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.
 
 
 
 EY
 
 |
 
 Building a better working world
 
 
 
 EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
 
 
 Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
 
 
 EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
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Account Support Associate - Rapid Innovation - Karachi

HR Ways

About the company: Hiring for an operator-led acquirer of software businesses with a focus on long-term value creation and preserving the legacy of our acquired businesses.Job DescriptionAs our first Client Services Operations Associate, you will own the systems and processes that power our Support, Implementation, and Technical Services teams. You will manage and optimize tools such as Zendesk and Rocketlane, define and track key performance metrics, and help streamline project, ticket, and client onboarding processes. Your work will empower the Client Services department to deliver exceptional experiences to the company's growing customer base. This is a remote opportunity, and candidates are expected to have some overlap with North American hours.Key ResponsibilitiesManage and Optimize Client Services Systems<ul><li>Administer Zendesk and Rocketlane to support workflows across all Client Services teams.</li><li>Build automations, triggers, and dashboards that improve visibility and efficiency.</li><li>Ensure data integrity and alignment across Client Services, CRM, and DevOps systems.</li><li>Facilitate feedback loops between Client Services and other departments to reduce delivery time.</li></ul>Drive Operational Reporting and Insights<ul><li>Define and track key metrics, including project profitability, time-to-value, risk level, and team capacity.</li><li>Develop clear, actionable reporting for leadership to support strategic decisions.</li><li>Identify trends and bottlenecks to continuously improve service performance.</li><li>Develop and maintain capacity and utilization models to support staffing requirements.</li></ul>Standardize and Document Client Services Processes<ul><li>Support client onboarding coordination by improving workflows and communication channels.</li><li>Create and maintain internal SOPs and onboarding documentation.</li><li>Streamline handoffs between teams to ensure consistent client experiences.</li><li>Partner with Product, Engineering, and Sales to ensure insights into the roadmap and planning.</li></ul>Qualifications<ul><li>2 to 4 years of experience in client success or CX system administration, ideally for a SaaS company.</li><li>Hands-on experience managing Zendesk and Rocketlane.</li><li>Excellent communication, organization, and problem-solving skills.</li><li>Strong analytical skills with proficiency in Excel for performance reporting.</li><li>Familiarity with CRM systems (e.g., HubSpot, Salesforce) and DevOps tools (e.g., Azure, Jira).</li><li>A proactive, systems-minded approach to improving how teams work and deliver value to clients.</li></ul>Other Details: &#65279;Experience: 2-4 years &#65279;Timings: US Time ZoneApply at jobs@hrways.coAbout HR Ways:HR Ways is an award-winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide, ranging from the world's biggest SaaS Companies to the most competitive Startups. We have entities in Dubai, Canada, the US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil, and other parts of the world. Join our WhatsApp Channel https://shorturl.at/983az to stay updated or visit www.hrways.co to know more.Job Type: Full-timePay: Rs140,000.00 per monthWork Location: In person

Client Services Operations Associate | Remote from Pakistan

Sunday Bazar

Job Title: Customer Support Executive (Female Preferred) Company: Sunday Bazar Location: Model Colony, Gulshan-e-Jami, Malir, Karachi Job Type: Full-time (On-site)Working Hours: Monday to Saturday &mdash; 10:00 AM to 7:00 PM Salary Range: Rs. 30,000 &ndash; Rs. 50,000 per monthAbout the Role:Sunday Bazar is seeking a Customer Support Executive (Female Preferred) to join our dynamic team. The candidate should have a pleasant personality, excellent communication skills, and fluency in English. You will act as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a seamless customer experience.Key Responsibilities:<ul><li>Communicate with customers via phone, WhatsApp, and social media platforms.</li><li>Address and resolve complaints or queries in a timely and professional manner.</li><li>Ensure customer satisfaction through courteous and effective support.</li><li>Collaborate with internal teams including Listing, Marketing, and Inventory to resolve concerns.</li><li>Maintain detailed records of customer interactions and follow-ups.</li><li>Proactively reach out to customers to confirm issue resolution and satisfaction.</li></ul>Requirements:<ul><li>Education: Intermediate or Bachelor&rsquo;s degree (preferred).</li><li>Experience: Minimum 1 year in customer service (fresh candidates with strong communication skills are welcome).</li><li>Languages: Proficiency in English and Urdu (both spoken and written).</li><li>Skills: Strong communication, problem-solving, patience, and persuasive abilities.</li><li>Gender Preference: Female candidates are strongly encouraged to apply.</li></ul>What We Offer:<ul><li>Supportive and growth-oriented workplace.</li><li>Opportunities for professional development.</li><li>Monthly performance-based bonuses.</li></ul>To Apply: Email: Usama.hr@sundaybazar.com.pk WhatsApp: 0303-2356310Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li><li>Is it feasible for you to commute to Model Colony, Gulshan-e-Jami, Malir?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Dealing in E-Commerce Industry: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Support Executive (Female Preferred)

Arc Inventor

Job description:Job Description:We are looking for a dedicated and professional Customer Support Representative to join our team. The ideal candidate will possess strong communication skills, fluency in English, and the ability to coordinate effectively with international customers through calls, chats, and emails.Key Responsibilities:<ul><li>Handle communication with international clients via phone, chat, and email.</li><li>Provide accurate information, resolve customer queries, and ensure customer satisfaction.</li><li>Maintain a professional and courteous tone in all communications.</li><li>Document customer interactions and update records in the system accurately.</li><li>Collaborate with internal teams to ensure timely resolution of customer issues.</li><li>Adhere to company policies and performance standards.</li></ul>Requirements:<ul><li>Strong verbal and written communication skills in English (mandatory).</li><li>Previous experience in customer support or call center environment is a plus.</li><li>Ability to multitask and handle pressure in a fast-paced environment.</li><li>Must be punctual, reliable, and consistent in performance.</li><li>Proficiency in using computers and basic software tools.</li></ul>Job Title: Customer Support RepresentativeJob Type: Full-time (On-site)Working Days: Monday to SaturdayTimings: 7:00 PM &ndash; 4:00 AMSalary: PKR 40,000Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support Executive ( E- Commerce)

ARPAZ Technology Services

We are looking for a sound Customer Support Representative (female).<ul><li>Applicants should resident of: Gulistan-e-Johar.</li></ul><ul><li>( US based Healthcare), its like a front Desk Officer for Patient Assistance. Its not a Sales Job.</li><li>Job Location: Gulistan e Johar block 12 , Near Bin Hashim</li><li>Kindly apply people live at Gulistan e Johar, Mosamyat, and Safora </li><li>Working Hours: Night shift onsite (8 pm - 5 am)</li><li>Industry: US-Based Healthcare (Non-Sales Role)</li></ul>Location: Gulistan-e-Johar Block 12, Near Bin Hashim Timings: Night Shift (Onsite) &ndash; 8:00 PM to 5:00 AMWe are hiring a Customer Support Representative to serve as a front desk officer for patient assistance.Job Responsibilities:<ul><li>Patient Assistance: Handle incoming calls, provide information, and support patients with their queries.</li><li>Scheduling: Book and manage patient appointments with clinics.</li><li>Communication: Serve as a liaison between patients and healthcare providers.</li></ul>Eligibility:<ul><li>Female candidates preferred.</li><li>Applicants should resident of: Gulistan-e-Johar.</li></ul>Benefits:<ul><li>Salary PKR 55000 to 65000.</li><li>5000 Attendance Allowance</li><li>5 Days a week ( sat-sun off)</li><li>Medical Insurance( Inpatient-Outpatient)</li><li>Gym Fees Re-imbursement</li><li>Free Pick and drop</li><li>Free Meal</li><li>2 Annual Bonuses</li></ul>You can send your CV tohr@cogzance.com or WhatsApp it at 3102487347, kindly mention the position title in the subject line.Job Type: Full-timePay: Rs55,000.00 - Rs65,000.00 per monthWork Location: In person

Customer Support Representative ( Females -Night shift)

Telemarketing

The CSR will be responsible for handling customer inquiries, resolving issues, and providing excellent service About the Role:Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.Why Join Us:No Sales. No Targets. Your focus is client support, not numbers.Competitive salary and growth opportunities.Training and development programs to enhance your skills.Positive, collaborative, and supportive work culture.Make a real impact by helping clients and being part of a professional team.Skill-building workshops and career growth pathRecognition and appreciation for your contributionJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulshan-E-Iqbal (Required)</li></ul>Work Location: In person

CSR - Customer Support Representative-INTERMEDIATE & FRESH GRADUATES

We are seeking friendly, detail-oriented, and customer-focused individuals to join our Call Centre as Customer Service Representatives (CSR). In this role, you will assist customers with booking travel accommodations, answering questions about resorts and packages, resolving issues, and providing exceptional service to ensure a seamless travel experience.Requirments:<ul><li>Intermediate | O Level | Graduate.</li><li>Fluent in English.</li></ul>Excellent verbal and written communication skills.Strong attention to detail and problem-solving abilities.Ability to multitask and work in a fast-paced environment.Customer-centric mindsetStrong interpersonal and communication skillsTime management and organizational skillsFixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-timePay: Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan e Iqbal</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Customer Support Representative - Evening shift

Explore 1400+ Customer support associate in Karachi Pakistan this November. Find roles across top companies and apply now to boost your career.