customer support representative Jobs in Karachi Pakistan

customer support representative

customer service executive Jobs in Karachi Pakistan

customer service executive

customer service representative Jobs in Karachi Pakistan

customer service representative

customer support executive Jobs in Karachi Pakistan

customer support executive

international customer support specialist Jobs in Karachi Pakistan

international customer support specialist

customer support associate

Pakpace

We are looking for a dedicated and customer-focused &quot;Customer Support Associate&quot; to join our team.This is an onsite, part-time position with the potential to become permanent based on performance.Responsibilities:<ul><li>Handle inbound customer calls regarding orders, inquiries, and concerns.</li><li>Confirm customer details such as order information, delivery addresses, and payment status.</li><li>Provide accurate information about products, shipping details, and delivery timelines.</li><li>Assist customers in making changes to their orders (e.g., cancellations, address corrections).</li><li>Resolve customer complaints or issues professionally and efficiently, ensuring customer satisfaction.</li><li>Maintain and update customer records accurately in the system.</li><li>Follow up with customers regarding order confirmations, delivery status, or any outstanding issues.</li><li>Coordinate with the logistics or shipping team to ensure timely and accurate order fulfillment.</li><li>Assist the team in managing order-related queries via email or chat, if required.</li></ul>Qualifications:<ul><li>Intermediate or Bachelor's degree in progress.</li><li>Excellent communication skills (verbal and written).</li><li>Strong listening skills and attention to detail.</li><li>Ability to handle customer complaints and resolve issues effectively.</li><li>Basic understanding of e-commerce and order management processes.</li><li>Ability to work under pressure and meet deadlines.</li><li>Proficiency in basic computer operations (MS Office, Email).</li></ul>Timings:<ul><li>Working Hours: 10 AM &ndash; 7 PM</li><li>Working Days: Monday to Friday</li><li>Location: Gulshan-e-Iqbal</li></ul>Benefits:<ul><li>Competitive Salary Pkg</li><li>Training will be provided</li><li>Growth Opportunities</li></ul>Send your resume with the subject line &ldquo;Customer Support Intern&rdquo; to careers@amzoner.com.Job Type: Full-timePay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

Customer Support Associate

An E-commerce Customer Support Associate is responsible for assisting online customers by resolving inquiries, processing orders, handling returns/exchanges, and ensuring a smooth and positive shopping experience. This role involves communication through email, chat, phone, and social media, depending on the company&rsquo;s channels.Key Responsibilities<ul><li>&middot; Respond to customer inquiries regarding products, orders, payments, shipping, and returns.</li><li>&middot; Assist customers via email, live chat, phone, or social media platforms.</li><li>&middot; Process and track orders, refunds, replacements, and cancellations.</li><li>&middot; Coordinate with logistics, warehouse, and operations teams to resolve delivery issues.</li><li>&middot; Manage customer complaints professionally and provide effective solutions.</li><li>&middot; Update customer information and maintain accurate records using CRM or e-commerce platforms.</li><li>&middot; Help customers navigate the website and troubleshoot account or payment issues.</li><li>&middot; Monitor and escalate system or product issues to relevant departments.</li><li>&middot; Ensure high levels of customer satisfaction by providing timely and empathetic support.</li><li>&middot; Understand company products and promotions to guide customers effectively.</li></ul>Skills &amp; Qualifications<ul><li>&middot; Strong communication skills (written and verbal).</li><li>&middot; Customer-focused mindset with patience and problem-solving ability.</li><li>&middot; Familiarity with e-commerce platforms (Shopify, Amazon Seller Central, WooCommerce, etc.) is a plus.</li><li>&middot; Basic understanding of order processing, shipping, and return policies.</li><li>&middot; Ability to multitask and work in a fast-paced environment.</li></ul>Key Competencies<ul><li>&middot; Empathy and active listening</li><li>&middot; Conflict resolution</li><li>&middot; Time management</li><li>&middot; Attention to detail</li><li>&middot; Team collaboration</li></ul>Benefits :<ul><li>&middot; Salary: PKR 20,000 &ndash; 30,000</li><li>&middot; Career growth and development opportunities</li><li>&middot; Innovative and supportive work environment</li></ul>Timings:Monday to Saturday [ 10:00 PM &ndash; 7:00 PM ]Job Type : Full TimeWork Location : In personJob Type: Full-timePay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

Customer Support Associate ( e-commerce)

An E-commerce Customer Support Associate is responsible for assisting online customers by resolving inquiries, processing orders, handling returns/exchanges, and ensuring a smooth and positive shopping experience. This role involves communication through email, chat, phone, and social media, depending on the company&rsquo;s channels.Key Responsibilities<ul><li>&middot; Respond to customer inquiries regarding products, orders, payments, shipping, and returns.</li><li>&middot; Assist customers via email, live chat, phone, or social media platforms.</li><li>&middot; Process and track orders, refunds, replacements, and cancellations.</li><li>&middot; Coordinate with logistics, warehouse, and operations teams to resolve delivery issues.</li><li>&middot; Manage customer complaints professionally and provide effective solutions.</li><li>&middot; Update customer information and maintain accurate records using CRM or e-commerce platforms.</li><li>&middot; Help customers navigate the website and troubleshoot account or payment issues.</li><li>&middot; Monitor and escalate system or product issues to relevant departments.</li><li>&middot; Ensure high levels of customer satisfaction by providing timely and empathetic support.</li><li>&middot; Understand company products and promotions to guide customers effectively.</li><li>Skills &amp; Qualifications</li><li>&middot; Strong communication skills (written and verbal).</li><li>&middot; Customer-focused mindset with patience and problem-solving ability.</li><li>&middot; Familiarity with e-commerce platforms (Shopify, Amazon Seller Central, WooCommerce, etc.) is a plus.</li><li>&middot; Basic understanding of order processing, shipping, and return policies.</li><li>&middot; Ability to multitask and work in a fast-paced environment.</li></ul>Key Competencies<ul><li>&middot; Empathy and active listening</li><li>&middot; Conflict resolution</li><li>&middot; Time management</li><li>&middot; Attention to detail</li><li>&middot; Team collaboration</li></ul>Benefits :<ul><li>&middot; Salary: PKR 20,000 &ndash; 30,000</li><li>&middot; Career growth and development opportunities</li><li>&middot; Innovative and supportive work environment</li></ul>Timings:Monday to Saturday [ 10:00 PM &ndash; 7:00 PM ]Job Type : Full TimeWork Location : In personJob Type: Full-timePay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

E-Commerce ( Customer Support )

EY in Pakistan

<div>
 At EY, we&rsquo;re all in to shape your future with confidence.
 
 
 We&rsquo;ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
 
 
 Join EY and help to build a better working world.
 
 
 
 The opportunity
 
 
 
 As an Account Support Associate (ASA), you&rsquo;ll be a key member of our Business Support Services (BSS) team . The ASA program supports a wide range of service lines (Assurance, Consulting, Tax, Strategy and Transactions), making this a great place to gain exposure to new skills and progress your career. You will work directly with high-level client-serving professionals (partners/principals, executive directors, senior managers and managers) to drive project management and engagement coordination for EY&rsquo;s key account client-serving teams. You will drive efficiencies for the account teams and reduce time to provide services to clients, with a focus on maintaining the applicable professional standards.
 
 
 
 Your Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously advance service delivery
 </li>
 <li>
 Act as the knowledge manager for the engagement team, managing internal databases and/or portals designed to facilitate global team communications and coordination of go-to-market strategy
 </li>
 <li>
 Take complete ownership of engagement economics (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets), proactively collaborating with relevant team members to resolve any issues that arise
 </li>
 <li>
 Collaborate with the account team, business development and resource management teams to achieve team goals
 </li>
 <li>
 Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, preapproval and other regulatory requirements
 
 
 </li>
 </ul>
 
 Skills And Attributes For Success
 
 
 
 <ul>
 <li>
 Minimum of 1&ndash;2 years of experience in account or project management, customer service, or a related support role
 </li>
 <li>
 A degree in Business Administration, Marketing, Communication, or a related field is preferred
 </li>
 <li>
 Proficiency in Microsoft Office Suite
 </li>
 <li>
 Excellent verbal and written communication skills to interact effectively with clients and team members
 </li>
 <li>
 Strong analytical and problem-solving abilities to address challenges proactively
 </li>
 <li>
 High attention to detail with the ability to manage multiple tasks accurately
 </li>
 <li>
 Strong organizational and time management skills to handle a high volume of work efficiently
 </li>
 <li>
 Client-focused mindset with a commitment to delivering exceptional service and building long-term relationships
 </li>
 <li>
 Collaborative team player with the ability to work effectively in a team environment
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 At EY, we&rsquo;ll develop you with future-focused skills and equip you with world-class experiences. We&rsquo;ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
 
 
 Are you ready to shape your future with confidence? Apply today.
 
 
 To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.
 
 
 
 EY
 
 |
 
 Building a better working world
 
 
 
 EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
 
 
 Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
 
 
 EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
</div>

Account Support Associate - Rapid Innovation - Karachi

Tabani Real Estate Pakistan

Key Responsibilities:- Conduct outbound calls to potential and existing clients.- Respond to inbound inquiries professionally and promptly.- Maintain accurate records of calls and client interactions.- Provide information regarding company services and address client concerns.- Follow communication scripts and guidelines to ensure consistency.- Work closely with the sales and marketing teams to support ongoing campaigns.- Meet daily and weekly call targets.Requirements:- 6 months to 1 year of relevant experience in a calling, telesales, or customer service role.- Strong communication and interpersonal skills.- Ability to handle high call volumes with efficiency.- Basic computer literacy and familiarity with CRM systems (preferred).- Positive attitude, strong work ethic, and attention to detail.- Preference will be given to female applicants.Job Type: Full-timeWork Location: In person

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Explore 1727+ Customer support associate in Karachi Pakistan this December. Find roles across top companies and apply now to boost your career.

1727 customer support associate jobs IN Karachi Pakistan

Customer Support Associate

Customer Support Associate ( e-commerce)

E-Commerce ( Customer Support )

Account Support Associate - Rapid Innovation - Karachi

Account Support Associate - Rapid Innovation - Karachi

Account Support Associate - Rapid Innovation - Karachi

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